46 jobs found

Senior Cloud Ops Engineer Location: Durrington, Worthing (Hybrid) Contract Type: Permanent Salary: Circa 70K + bonus. Hours: 37 hours The Senior Cloud Operations Engineer plays a critical role in the design, implementation, and ongoing operation of the client's cloud infrastructure, with a strong emphasis on Microsoft Azure. As a key technical contributor within the Cloud Operations function, you will be responsible for ensuring that cloud-based services are available, secure, efficient, and cost-effective. This includes provisioning and managing compute, storage, networking, and identity services, as well as supporting the use of advanced PaaS capabilities and analytics platforms. Responsibilities to include: Azure Cloud Engineering Build, configure, and maintain Azure cloud environments (IaaS, PaaS, storage, networking, identity). Deploy and support Azure Landing Zones in line with enterprise architecture standards. Support the transition from IaaS to PaaS services by designing and implementing modern cloud-native solutions. Monitor and manage cloud workloads to ensure availability, performance, and security. Operations & Automation Implement infrastructure as code (IaC) using tools such as Bicep, ARM templates, or Terraform. Automate provisioning, scaling, and maintenance of cloud resources using DevOps pipelines and scripts (PowerShell, Azure CLI, CI/CD etc.). Monitor system health, respond to incidents, and participate in root cause analysis and continuous improvement. Security, Governance & Compliance Enforce cloud security best practices, including role-based access control (RBAC), encryption, and secure networking. Support compliance with internal policies and regulatory standards by ensuring guardrails and policies are in place. Cost Management & FinOps Support Contribute to cost optimization by right-sizing resources and identifying opportunities to reduce waste. Use Azure Cost Management tools and dashboards to track and forecast cloud spend. Provide reporting and insights to the Cloud Operations Manager and Finance teams. Process Development & Documentation Document standard operating procedures, cloud configurations, and runbooks. Collaboration & Support Work with infrastructure architects, data platform teams, developers, and project teams to support solution delivery. Act as an escalation point for cloud-related incidents and changes. Assist with service transitions, knowledge transfer, and training for BAU support teams. Disaster Recovery & Business Continuity Support the implementation and testing of disaster recovery and business continuity plans related to cloud infrastructure. Ensure cloud services are resilient and recoverable in line with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Collaborate with the DR/BCP team to maintain and update recovery procedures and test plans. Recommend improvements or innovations based on emerging technologies and industry trends. Knowledge and skills needed: Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience. Extensive experience with Microsoft Azure cloud services and PaaS/IaaS solutions. Strong knowledge of landing zone architecture and best practices. Proven experience in defining and implementing cloud infrastructure standards and best practices. Infrastructure as Code (IaC): Knowledge of IaC tools like Terraform or CloudFormation to provision and manage infrastructure resources programmatically. Containerisation and Orchestration: Proficient with container technologies like Docker and container orchestration platforms such as Kubernetes. Automation: Strong Scripting skills (eg, Python, PowerShell) and the ability to automate routine tasks and deployment processes for efficiency and consistency. Security: Expertise in cloud security best practices, identity and access management (IAM), encryption, and compliance frameworks (eg, PCI DSS, NIST). Networking: Strong knowledge of cloud networking concepts, including virtual networks, subnets, security groups, load balancers, and VPN configurations. DevOps Principles: An understanding of DevOps practices and the ability to integrate development and operations workflows for faster and more reliable deployments. FinOps (Cloud Financial Operations): Experience with managing cloud costs, optimising cloud spending, and implementing FinOps principles to drive cost-effective cloud strategies while balancing performance and scalability. Capability required: Cloud Platform Expertise: Expert in MS Azure with a deep understanding of its services, features, and capabilities. Scaling and Performance Optimisation: Ability to scale cloud resources based on demand and optimize resource utilization for cost-effectiveness. Cloud Security and Compliance: Expertise in applying security best practices, including identity and access management (IAM), encryption, regulatory compliance and cloud-native security tools. Troubleshooting: Strong problem-solving and debugging skills to identify and resolve issues quickly. Documentation: Thorough documentation of configurations, processes, and procedures to ensure clarity and knowledge sharing. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. 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I am currently working with large manufacturing business who are seeking a strong strategic IT Infrastructure Operations Manager to join their expanding business to help with several key areas which are focused around infrastructure/system migrations as well as helping to strategically align the IT support/operations to fit with the companies wider vision. We are looking for someone with both hands on leadership experience and a strong technical understanding to help drive infrastructure/system improvements and elevate the IT services across the company. Key Responsibilities Strong technical background in systems administration, networking, and cloud-based services (e.g. Microsoft 365, Azure, etc.). Oversee all internal IT infrastructure, including networks, cloud services, hardware, software, and security protocols. Ensure all IT practices meet relevant compliance standards, including GDPR and cybersecurity best practices. (Ideally experience of utilising either SOX or ISO27001) Proactively monitor and manage potential security risks. Proven experience as an IT Manager or Senior IT Lead. Demonstrable experience leading and developing a small IT team. Strong project management skills and the ability to prioritise workloads effectively. High level of self-motivation with a proactive mindset and solutions-based approach. Schedule and oversee daily, monthly, and annual IT activities and service deliverables. Ensure data integrity, system uptime, and appropriate disaster recovery procedures. Support and implement company-wide IT improvement projects. Identify and deliver system upgrades or integrations that support operational efficiency. (Inc. EPR) Work closely with internal stakeholders to understand needs and deliver IT solutions that support business goals. Manage relationships with IT service providers and software vendors. Working arrangements Hybrid, ideally 3 days but possible 2 days in the office for the right person. Flexibility required for international travel Please apply for consideration

Our client is a well-established Managed Service Provider, CRM, and Software Development business, and they're looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you'll oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You'll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point for both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop team members Clearly communicate company direction, team goals, and priorities Identify skills gaps and support ongoing training and development Project & Change Delivery Oversee the full lifecycle of IT projects-from planning through to delivery and handover Ensure projects are delivered on time, within scope, and to the right technical standards Provide technical oversight before, during, and after project delivery Carry out site surveys and ensure accurate documentation is produced Customer & Stakeholder Management Build strong, trusted relationships with key stakeholders Act as a senior technical advisor, helping customers align IT with their wider business goals Support Directors with pre-sales input and solution design Ensure smooth handovers into support teams Technical Oversight Maintain oversight across customer environments, including: Windows Server and Active Directory Cloud platforms (Azure, Microsoft 365) Virtualisation (VMware, Hyper-V) Networking, firewalls, and security solutions Ensure best practice across backup, disaster recovery, security, and patching Stay hands-on when needed, particularly for complex issues or critical incidents Essential 5+ years' experience in a customer-facing IT role within an MSP environment Proven experience managing IT operations, service delivery, or technical teams Strong background in Microsoft 365, Azure, Windows Server, and Active Directory Solid understanding of networking, security, and virtualisation technologies Excellent communication skills and the ability to build confidence at all levels Strong organisational skills with great attention to detail Comfortable working under pressure and managing competing priorities Desirable Experience with: Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot VMware ESX, vCenter, and/or Hyper-V Backup solutions and enterprise firewalls (Sophos XGS) Email security platforms (Mimecast, Symantec) LAN, WAN, VLAN, VPN, enterprise wireless, and MFA Sophos, Egnyte, and Ubiquiti IT certifications or formal technical qualifications Strong documentation and reporting skills

2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

IT Operations Manager Leeds + Hybrid 60,000 - 70,000 Your new role We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals. You'll oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You'll have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation. Responsibilities Oversee the daily operations of the firm's network and hybrid server infrastructure Ensure IT systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, operating systems, software, telephony and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI) Maintain and enhance the firm's PMS, including workflows, forms and documents Manage telephony systems (3CX) and mobile communications Lead and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware lifecycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML and cyber security) Review, update and enforce IT policies and procedures in line with legal and regulatory requirements Maintain accurate hardware, software and licensing audits Work closely with internal stakeholders to provide reporting and usage insights Experience needed We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Managing third-party suppliers and contracts IT service management (ITSM) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role: AWS Resilience Manager Start Date: ASAP Contract Length: 12 months (extensions available) Work Location: Remote - monthly travel to Croydon, London or Manchester IR35 Status: Inside IR35 Industry: Public Sector Interview Process: MS Teams, 1 Stage SC Clearance: Must be pre-cleared to SC level Urgently hiring for a Resilience Manager to oversee applications modernization projects within a public sector client. Responsibilities: Assess potential risks and vulnerabilities within the organization Create strategies to mitigate identified risks using AWS resilience hub , aligned to the end client's goals Run fault injection experiments via AWS Regularly update and enforce resilience plans to achieve desired outcomes Regularly liaise across departments Test and validate application resistance Manage crises by communicating effectively Essential Skills: Valid & Live SC clearance & eligible for NPPV3 Project & team leadership & influence experience Experienced in the use of: AWS Resiliency Hub & AWS Fault Injection Simulator Strong background working with AWS Cloud & it's capabilities for Backup and Restore (Vault etc.) SME in disaster recovery, backup and restore principles *PLEASE DO NOT APPLY IF YOU ARE NOT PRE-CLEARED TO SC LEVEL*

Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.

Facilities Building Supervisor / Manager - Data Centre The Facilities Buildings Supervisor is responsible for all Data Centre buildings. This is a pivotal role within a 5 DC campus The key objective of the role is to work with the team to take ownership of the DC s (excluding critical plant) and drive towards operational excellence. Ownership encompasses everything from the physical building fabric to the coffee machines in the occupied office space, so there is a high workload which needs careful planning and prioritising. The Building Management Team are responsible for the maintenance and enhancement of the buildings, including efficiency, quality and fabric across the site, ensuring that all buildings are maintained in compliance with industry best practice, legislation and relevant ISO standards, that they are energy efficient and serve our teams and customers perfectly. The role takes ownership of delivering building management projects aiming at continuous improvement of service quality and environment. The role will work in conjunction with Risk & Compliance to ensure compliance with all legislation across all buildings. This means working closely with our major FM providers to ensure the paperwork and tracking is always correct and available. The role is responsible for the oversight of subcontractors and the surrounding H&S within the works in scope of the team, and the correct management of all assets relating to the scope such as fire doors, water access, emergency lights etc. Effective maintenance of existing building fabric and grounds, and responsibility for the planning and delivery of fabric enhancements as a Strategic Plan • Management of the project works relating to the maintenance or enhancement of the buildings, including RAMS, permits and completion sign off. • Explore and communicate innovations in building management and DC fabric to manager • The team is responsible for the management of site compliance. Ensure compliance with Health and Safety, Environmental and Business Continuity legislation for fire safety, environmental management and business continuity practises. To maintain procedures and records to include but not limited to; risk assessing against all fire separation, detection and fighting systems, environmental and continuity process to for fuel and generator power, etc. • Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained with the DC Buildings Manager. Previous experience of working to and within ISO regulated processes and procedures like • ISO 9001, ISO 27001, ISO 22301, BS OHSAS 18001 H&S, ISO 50001, ISO 14001, ISO 45001. Benefits £5000 Travel Allowance 15% Bonus Non-Contributed Pension, 9% 1st year, 10% for every year follows Private Medical Insurance (You + Family) (Includes Dental and Mental Health add-ons) Death In Service Income Protection Flexi-Working For more information, please get in touch. Please note this position is urgent and the client is looking to interview and hire ASAP.

IT Support Manager - Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional "maintenance" role - it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company's internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager - Manchester

IT Manager Leicester (Hybrid - 2 days on-site per week) Up to £60,000 + Benefits We're partnering with a growing organisation to recruit an experienced IT Manager to lead technology operations, infrastructure, systems development, and digital transformation across a multi-site environment. This is a hands-on leadership role suited to someone who combines strong technical expertise with strategic thinking and enjoys driving innovation, improving systems, and leading a small internal team. The Opportunity As IT Manager, you'll take ownership of the organisation's IT function, overseeing infrastructure, cybersecurity, ERP systems, software development, support services, and reporting capabilities. You'll play a key role in shaping the technology roadmap while ensuring systems remain secure, scalable, and aligned to business growth. This role offers a broad scope with the opportunity to influence both day-to-day operations and long-term technology improvements. Key Responsibilities Lead and develop the internal IT and software development teams Oversee IT infrastructure, networks, cloud environments, and endpoint security Manage and enhance Microsoft 365, Azure, Intune, and network technologies Own ERP systems administration, development, integrations, and automation Drive improvements across business systems, workflows, and reporting Lead cybersecurity, disaster recovery, governance, and compliance initiatives Deliver reporting, dashboards, and analytics capabilities to support business decision-making Manage third-party technology partners and suppliers Support digital transformation and continuous improvement projects Provide technical guidance and support to senior stakeholders Skills & Experience Required Proven experience in an IT Manager or senior technical leadership role Strong technical knowledge of: Microsoft Azure, Microsoft 365, Intune, Network infrastructure Endpoint security Experience managing ERP systems, including automation and integrations Strong understanding of cybersecurity, governance, and IT best practices Experience leading IT support and software development functions Strong project delivery and stakeholder management skills Experience with reporting, dashboards, and business analytics Ability to balance strategic planning with hands-on technical involvement Excellent communication and leadership skills What's on Offer Hybrid working model (2 days onsite in Leicester) Salary up to £55000 - £60000 depending on experience Opportunity to shape and modernise a growing technology function Broad strategic and operational remit Collaborative and forward-thinking environment If you're an experienced IT professional looking for a role where you can make a real impact across infrastructure, systems, and business improvement initiatives, we'd love to hear from you.

Network Manager Outskirts of Oxford Permanent 45,000 - 55,000 + Benefits I am seeking an experienced and proactive Network Manager to join a well-established organisation based on the outskirts of Oxford. This is an excellent opportunity for a technically strong infrastructure professional who enjoys combining hands-on network engineering with leadership, strategic planning, and continuous improvement. Working within a growing IT team, you will take ownership of the organisation's network infrastructure, security posture, and connectivity across multiple sites, ensuring high availability, resilience, and performance. Key Responsibilities Manage, maintain, and optimise the organisation's network infrastructure Oversee LAN, WAN, Wi-Fi, VPN, firewall, and internet connectivity environments Lead network security initiatives including monitoring, patching, access control, and incident response Support and develop cloud and hybrid infrastructure connectivity Manage relationships with third-party vendors, ISPs, and technology partners Provide technical leadership and mentorship to junior IT staff Ensure robust disaster recovery, backup, and business continuity procedures Participate in infrastructure projects, upgrades, and future technology planning Maintain network documentation, standards, and compliance requirements Technical Environment Experience in several of the following areas would be beneficial: Cisco / Aruba / Fortinet / Palo Alto technologies Switching & routing Firewalls & network security VLANs, VPNs, DHCP, DNS Microsoft Server & Active Directory Azure and/or AWS connectivity VMware or Hyper-V Cyber security best practices Monitoring and performance tools About You Proven experience in a Network Manager, Senior Network Engineer, or Infrastructure Manager role Strong troubleshooting and problem-solving skills Comfortable operating in both hands-on technical and strategic capacities Excellent communication and stakeholder management skills Ability to prioritise workload and manage multiple projects effectively Relevant certifications such as CCNA, CCNP, Fortinet, or equivalent are desirable What's on Offer Competitive salary Hybrid working opportunities Pension scheme Ongoing training and certification support Friendly and collaborative working environment Free parking Strong long-term career progression opportunities If you are looking for a varied and rewarding Network Manager opportunity within a stable and forward-thinking organisation near Oxford, we would love to hear from you. Please send an up to date CV for an immediate response and more information on a fantastic opportunity with a truly great Client.

Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.

IT Security Analyst - 40,000/ 45,000 per annum - Brandesburton (Hybrid) Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. This is an excellent opportunity for someone with a passion for cybersecurity who is looking to play a key role in strengthening and developing an organisation's overall security posture and cyber resilience strategy. Working closely with the Infrastructure & Security Manager, you will be responsible for monitoring, detecting, investigating, and responding to security threats across the organisation's infrastructure and systems. You will also support vulnerability management, compliance initiatives, and wider security improvement projects across the business. This role would suit someone with 2-4 years' experience in a cybersecurity, SOC, or infrastructure security-focused position who enjoys working across a broad technology estate and keeping up to date with emerging threats and security technologies. Key Responsibilities: Monitor and develop SIEM and threat detection platforms Investigate and respond to security incidents and alerts Support vulnerability scanning, remediation, and reporting activities Assist with development of security policies, procedures, and controls Work alongside Infrastructure and Technical Services teams to improve security across the estate Support compliance activities aligned to ISO27001, GDPR, and NIST frameworks Conduct security awareness initiatives including phishing simulations and end-user training Maintain and improve endpoint protection, IDS/IPS, EDR, XDR, and MDR solutions Assist with backup, disaster recovery, and digital asset protection strategies Stay up to date with emerging cyber threats and recommend improvements where appropriate Key Skills & Experience: 2-4 years' experience within a cybersecurity or infrastructure security role Experience working with SIEM tools and vulnerability management platforms Strong understanding of EDR, XDR, MDR, IDS/IPS technologies Good knowledge of Microsoft security technologies and infrastructure environments Understanding of ISO27001, NIST, GDPR, and security best practices Experience investigating security incidents and producing clear documentation Full UK driving licence Desirable: CompTIA Security+ CISSP Associate Microsoft certifications Experience with Azure environments Scripting or automation knowledge Experience working with ERP systems This is a fantastic opportunity to join a business investing heavily in cybersecurity, where you will have the chance to influence security best practices, work with modern technologies, and continue developing your technical skillset within a collaborative environment. The Package: If successful our client is offering a salary of between 40,000/ 45,000 per annum, favorable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. This a hybrid working role 3 days on site and 2 days working from home. How to Apply: If you are interested in hearing more about this IT security analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

DV Cleared Infrastructure Engineer - 3 months+ - (Apply online only)pd Inside IR35 DOE Full time on site in Wiltshire ( 5 days per week) Looking for an Infrastructure Engineer who will provide advanced support for critical infrastructure systems, ensuring high availability and security. This role requires proficiency with cutting-edge technologies and a strong focus on resolving complex issues efficiently. The position also includes participation in an on-call rota to provide 24/7 support for mission-critical systems. Key Duties Advanced Support and Troubleshooting: . Provide expert-level support for VMware Cloud Foundation, Tanzu, Dell VxRail, and Dell Data Domain solutions. . Troubleshoot and resolve issues related to key management systems such as Hashicorp Vault, Thales Hardware Security Module, and other key management technologies. . Manage and support privileged access management solutions using BeyondTrust and single sign-on systems like KeyCloak. . Have a good foundation of networking principles." System Maintenance and Optimisation: . Administer and optimise Microsoft Windows-based technologies, including Windows Server 2022 and Hyper-V. . Perform proactive monitoring and maintenance to ensure system performance and reliability. . Implement and support disaster recovery and business continuity strategies." Collaboration and Documentation: . Work closely with cross-functional teams to resolve infrastructure issues and implement improvements. . Maintain accurate and up-to-date documentation for all systems, processes, and configurations." On-Call Support: . Participate in an on-call rota to provide out-of-hours support for critical systems and ensure rapid resolution of incidents. Required Competencies Experience of working in Defence Proven experience in a senior support role, managing complex IT environments. Certifications in relevant technologies are highly desirable (e.g., VMware, Microsoft, Dell, or security certifications). Strong problem-solving skills, attention to detail, and a commitment to delivering high-quality solutions. Familiarity with Hyper-converged infrastructure. Desired Competencies Knowledge of cross-domain technologies such as Tiger Traps, browse-down solutions like Garrison, and secure file transfer solutions such as OpsWat and NiFi. Familiarity with DevOps tools and methodologies, including GitLab, Harbor, FluxCD, and Kubernetes-based containerisation. Experience with Elastic for logging and analytics. DV Cleared Infrastructure Engineer - 3 months+ - (Apply online only)pd Inside IR35 DOE- Full time on site in Wiltshire ( 5 days per week) This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Business Development Manager (Anonymous) Oxfordshire (Hybrid) 45,000 per annum + Commission/Bonus About the Opportunity An award-winning and rapidly growing technology solutions provider is seeking an ambitious Business Development Manager to join its commercial team. Operating across managed IT services, cloud solutions, cyber security, infrastructure, and professional services, the business supports organisations throughout the UK with innovative technology solutions designed to improve performance, security, and growth. This role is ideal for a commercially driven sales professional with experience in IT services, managed services, cyber security, cloud technologies, or technology consulting. You will be responsible for generating new business opportunities, developing strategic client relationships, and identifying opportunities to expand services within existing accounts. Key Responsibilities Identify, qualify, and secure new business opportunities across SMEs and mid-market organisations. Develop and maintain a healthy sales pipeline through networking, referrals, prospecting, and marketing-generated leads. Manage the full sales cycle from initial engagement through to proposal, negotiation, and contract close. Build strong relationships with key decision-makers, understanding business challenges and aligning technology solutions to customer needs. Work closely with technical consultants and solution architects to develop tailored proposals. Cross-sell and upsell services across managed IT support, cyber security, cloud, infrastructure, and professional services. Maintain accurate forecasting, pipeline management, and activity reporting through the CRM system. Attend client meetings, industry events, and networking opportunities across the UK. Achieve and exceed agreed revenue and gross profit targets. Skills & Experience Required Minimum 3 years' experience in a Business Development, IT Sales, Account Management, or Technology Sales role. Proven track record of generating new business and achieving sales targets. Experience selling managed services, IT solutions, cloud services, cyber security solutions, or technology services. Strong consultative sales approach with excellent relationship-building skills. Commercially astute with strong negotiation and presentation abilities. Self-motivated, proactive, and capable of working independently. Full UK driving licence and willingness to travel to client sites when required. Desirable Experience working within an MSP, IT reseller, technology consultancy, or cyber security provider. Understanding of Microsoft cloud technologies, cyber security solutions, networking, backup and disaster recovery, or infrastructure services. Experience selling to SME and mid-market organisations. What's on Offer Competitive salary of 45,000 per annum Uncapped commission and performance incentives Hybrid working model Ongoing training, professional development, and career progression opportunities Supportive and collaborative culture with a strong focus on employee engagement and wellbeing Opportunity to work for a recognised technology business with a reputation for excellence and innovation. To apply reach out to (url removed) or call (phone number removed)

Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Cloud Infrastructure Architect Liverpool (Hybrid) 70,000 - 85,000 Looking for your next step into Cloud Architecture? We're looking for a Cloud Infrastructure Architect to join a growing technology team and play a key role in shaping the future of cloud, infrastructure and security across the business. This role would suit an experienced Cloud Engineer, Platform Engineer, Infrastructure Lead or Architect who enjoys solving complex technical challenges while influencing technology direction and strategy. The Opportunity You'll help drive the evolution of a modern cloud environment, working across infrastructure, security and platform teams to design scalable, secure and resilient solutions. This is a hands-on architecture role where you'll have the opportunity to influence decisions, modernise environments and support major technology initiatives. What You'll Be Doing Designing and improving cloud infrastructure across Azure, AWS and hybrid environments Supporting cloud migration and modernisation projects Driving automation and Infrastructure as Code initiatives Working closely with security teams to ensure secure-by-design solutions Improving resilience, scalability and performance across the technology estate Providing technical guidance and architectural leadership across the business Supporting disaster recovery, business continuity and cloud governance initiatives What We're Looking For We're open to speaking with candidates from a range of backgrounds including: Cloud Architects Senior Cloud Engineers Lead Platform Engineers Infrastructure Leads Cloud Engineering Managers You'll ideally have experience with some of the following: Azure and/or AWS Infrastructure as Code (Terraform, Bicep, ARM or similar) Cloud security and identity management Networking and infrastructure design Automation and platform engineering Kubernetes, containers or modern cloud platforms Most importantly, we're looking for someone who enjoys building modern cloud environments and wants to influence how technology evolves within the business. Why Join? Opportunity to shape cloud strategy and architecture High-impact role with real ownership Modern technology environment Strong investment in infrastructure and cloud Excellent exposure across technology and business stakeholders Clear opportunity to influence future direction If you're currently operating as a Senior Cloud Engineer, Platform Engineer or Infrastructure Lead and looking for your next step into architecture, we'd love to hear from you. Apply today or get in touch for a confidential conversation. BH36095

IT Support Manager Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional maintenance role it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company s internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager Manchester