8 jobs found

We are currently recruiting for an SC Cleared IT Engineer to join a leading IT service provider based in Bristol on contract Role Overview You will provide deskside support for incidents and service requests, working within a Wintel environment. The role includes hands-on support for HP laptops and desktops, including break-fix hardware troubleshooting, as well as supporting a wide range of end-user technologies. Key Responsibilities Provide deskside support for incidents and service requests Diagnose and resolve hardware issues (HP laptops and desktops) Support Windows 10/11 and Microsoft Office Suite Assist users with Skype and mobile technologies (Apple & Android) Build, configure, and troubleshoot desktops and laptops Ensure all tickets are updated and resolved within agreed SLAs Support and guide team members as a Lead Engineer Work closely with remote Team Leaders and wider support teams Follow and improve existing processes and procedures Contribute to knowledge base documentation and continuous improvement initiatives Key Skills & Experience Proven experience in incident and request management Strong technical knowledge of Microsoft Windows environments Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills, with the ability to explain technical issues to non-technical users Ability to work independently and proactively, using initiative where required Experience supporting mobile technologies (Apple & Android) Familiarity with hardware troubleshooting and break-fix support A collaborative mindset with the ability to build relationships across teams Security Clearance Must hold active SC Clearance

SC Cleared Engineer - Short-Term Contract Location: Blackpool (On-Site) Duration: 11/05/2026 - 17/05/2026 (7 days, including weekend) Rate: Competitive (Inside IR35) We are currently recruiting for an SC Cleared Engineer to support a short-term deployment project in Blackpool. This is a hands-on, fast-paced role working alongside an established OSS team. Scope of Work: -Floorwalking to provide end-user support -Patching and resolving technical issues -Triaging incidents and escalating where required -Working collaboratively with the OSS team to ensure smooth operations Requirements: -Active SC Clearance (essential) -Strong desktop/support engineering experience -Excellent troubleshooting and communication skills -Ability to work on-site for the full duration, including weekend coverage If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Are you ready for a challenging and dynamic role in a Security Cleared Environment? Thre role will be mainly Remote with some ocasaional travel to office once or twice a quarter for meeting in Hampshire. My client is looking for an experienced SC Cleared or NPPv3 Cleared Infrastructure Engineer to join an exceptional team, working on cutting-edge technical projects. Due to the nature of the work, this Infrastructure Engineer role will require you to hold an active SC clearance or be willing and able to undergo the clearance process (as such you must have lived in the UK for the last 5 Years) In thsi Infrastructure Engineer role you will be primarily responsible for the maintenance of, Microsoft Server and Desktop, VMWare, Cloud, basic networking, and support for third-party applications in an environment that requires SC clearance As an Infrastructure Engineer, you will: Maintenance and monitoring of crucial systems including: VMWare infrastructure, Microsoft Server 2022 (including services like Active Directory and DNS), Microsoft Windows 11 desktops, and third-party applications. Cloud knowledge (Azure or AWS) Updating and maintaining Anti-Virus software, Basic networking functionalities, Backup Management To secure this Infrastructure Engineer role, you will have: A proven track record of supporting and maintaining Microsoft Windows desktops and servers, VMWare infrastructure, local area networks, and security appliances. Experience working in a highly regulated and controlled environment Enjoy being customer facing Any experienc in a Cloud environement would be an advantage Hold Active SC Clearance. This Infrastructure Engineer role is the ideal chance for you to utilise your existing skills and active SC Clearance to work with cutting-edge technology and thrive in a fast-paced workplace.

IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Desktop Engineer +4 months + +SC cleared role +Inside IR35 + 250 - 300 a day +on site in Yeovil Skills: +2nd line support experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. You will take pride in the quality of your work and enjoy being part of a highly motivated team being able to learn new technology and skills. Previous PC Build or Deskside experience with Windows 11 MS Excel experience Awareness of GDPR guidelines on personal data handling. You will need to have an eye for accuracy and be able to follow required governance processes. If you'd like to discuss this Destop Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!

*SC Cleared* Desktop Support Engineer 6 Month contract initially Based: Onsite - Leiston, Suffolk Rate: £200 - £250 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Desktop Support Engineer to join the team. Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to Windows Server SME and user The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets. Key Skills & Experience: * Experience to troubleshoot issues on Windows 10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Position: Duty TechnicianLocation: Hursley (5 days a week onsite)Day Rate: Market RateSecurity Clearance: SC Cleared Are you a technically minded problem solver with a passion for keeping systems running smoothly? We're looking for a Duty Technician to join our dynamic team and play a key role in supporting the backbone of our supply chain operations. This is a hands-on role where you'll manage technical support requests, maintain equipment, and collaborate with internal teams to ensure seamless service delivery. If you thrive in a fast-paced environment and enjoy variety in your day-to-day tasks, we'd love to hear from you. What You'll Be Doing: Responding to incoming technical support incidents, service requests, and change tickets Managing your personal call queue and ensuring timely resolution of issues Providing clear updates and maintaining strong communication with customers Troubleshooting everything from password resets to complex server queries Escalating issues to the 3rd Line Team when needed Collaborating with Engineers and internal teams across Development, Projects, and Technical Delivery Performing software builds and rebuilds on PCs and laptops Diagnosing and fixing hardware faults, and installing upgrades as required Delivering top-tier customer service at every touchpoint What You'll Bring: Strong technical troubleshooting skills across desktop and infrastructure environments A detail-oriented mindset with a proactive approach to problem-solving Excellent communication skills and a customer-first attitude Ability to work effectively as part of a close-knit, high-performing team Experience in a support role, ideally with exposure to 2nd or 3rd line environments If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.