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Halton Housing
Legal Support Officer (Housing)
Halton Housing Widnes, Cheshire
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
Jun 16, 2026
Full time
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
AWD RECRUITMENT LTD
Trading Standards Officer
AWD RECRUITMENT LTD Matlock, Derbyshire
Trading Standards Officer An excellent opportunity for a motivated Trading Standards Officer with enforcement, compliance, inspections, investigations and regulatory knowledge. FULL OR PART-QUALIFIED Applications from candidates who are fully qualified in other Trading Standards legislative areas, as well as part qualified applicants who have successfully completed or are currently undertaking food or feed modules will be considered. If you've also worked in the following roles, we'd also like to hear from you: Compliance Officer, Enforcement Officer, Regulatory Officer, Weights and Measures Officer, Animal Health Officer SALARY (Part-Qualified Grade 9): £32,347 to £34,317 per annum + Generous Benefits (see below) SALARY (Fully Qualified Grade 11): £39,865 to £43,270 per annum + Generous Benefits (see below) LOCATION: Hybrid / Matlock, Derbyshire, East Midlands JOB TYPE: Full-Time, Permanent (Part-Time Hours can be considered) WORKING HOURS: 37 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Trading Standards Officer to join a supportive and busy team working across food standards, feed hygiene, weights and measures, animal health and consumer protection. As a Trading Standards Officer you will help protect residents, support businesses and tackle unfair, unsafe and illegal trading practices through advice, education and enforcement. The Trading Standards Officer will undertake inspections, audits, sampling, investigations and project work, while providing clear technical advice to businesses, consumers and partner agencies. DUTIES Your duties as the Trading Standards Officer include: Inspections and Audits: Undertake inspections, audits and sampling to ensure compliance with Trading Standards legislation Investigations: Assess and investigate complaints, gather evidence and support appropriate criminal or civil enforcement action Business Advice: Provide clear, accurate and technical advice to help businesses meet their legal obligations Consumer Support: Advise consumers and community groups on Trading Standards matters and legal requirements Project Work: Participate in surveys, inspections and compliance projects designed to improve business standards Evidence Preparation: Prepare witness statements, reports and investigation documentation, giving evidence in court where required Partnership Working: Liaise with partner agencies, enforcement authorities and government departments, sharing intelligence where appropriate Record Keeping: Maintain accurate records and use relevant IT and management information systems, including ARCUS Service Improvement: Support service improvement initiatives and designated divisional functions Team Working: Work proactively and reactively under the guidance of senior officers and managers CANDIDATE REQUIREMENTS ESSENTIAL Qualifications: DTS or full DCATS qualification, including food and/or feed, or antecedents with demonstrated competency for Grade 11 appointment Part-Qualified Applicants: Completed or currently undertaking the food or feed module for Grade 9 appointment Trading Standards Knowledge: Good working knowledge across a defined range of Trading Standards functions Legislation: Ability to analyse, interpret and clearly explain technical and legal information Investigations: Experience of undertaking investigations, addressing enquiries and preparing project reports Communication Skills: Strong verbal and written communication skills with confidence dealing with businesses and the public Organisation: Ability to plan workloads, meet deadlines and work with minimal supervision as part of a team IT Skills: Good working knowledge of Microsoft Office and relevant management information systems Travel: Manual UK driving licence and access to a vehicle insured for business use DESIRABLE Specialist Knowledge: statutory weights and measures qualification Animal Health: experience with animal health and welfare Food And Feed: competency in accordance with Food and/or Feed Law Codes of Practice Complex Investigations: experience carrying out in-depth or complex Trading Standards investigations with successful outcomes Presentations: experience delivering presentations on Trading Standards topics Team Support: experience training, supervising or supporting colleagues Partnerships: experience liaising with other enforcement agencies and partner organisations BENEFITS Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 9) Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 11) Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs Local Government Pension Scheme: Providing financial security Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app Training and Development: Opportunities for professional qualifications and ongoing training Cycle to Work Scheme: Promoting a healthy lifestyle Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options Derbyshire Rewards: a package of benefits and discounts APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14778 Full-Time or Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Matlock, Derbyshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Jun 16, 2026
Full time
Trading Standards Officer An excellent opportunity for a motivated Trading Standards Officer with enforcement, compliance, inspections, investigations and regulatory knowledge. FULL OR PART-QUALIFIED Applications from candidates who are fully qualified in other Trading Standards legislative areas, as well as part qualified applicants who have successfully completed or are currently undertaking food or feed modules will be considered. If you've also worked in the following roles, we'd also like to hear from you: Compliance Officer, Enforcement Officer, Regulatory Officer, Weights and Measures Officer, Animal Health Officer SALARY (Part-Qualified Grade 9): £32,347 to £34,317 per annum + Generous Benefits (see below) SALARY (Fully Qualified Grade 11): £39,865 to £43,270 per annum + Generous Benefits (see below) LOCATION: Hybrid / Matlock, Derbyshire, East Midlands JOB TYPE: Full-Time, Permanent (Part-Time Hours can be considered) WORKING HOURS: 37 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Trading Standards Officer to join a supportive and busy team working across food standards, feed hygiene, weights and measures, animal health and consumer protection. As a Trading Standards Officer you will help protect residents, support businesses and tackle unfair, unsafe and illegal trading practices through advice, education and enforcement. The Trading Standards Officer will undertake inspections, audits, sampling, investigations and project work, while providing clear technical advice to businesses, consumers and partner agencies. DUTIES Your duties as the Trading Standards Officer include: Inspections and Audits: Undertake inspections, audits and sampling to ensure compliance with Trading Standards legislation Investigations: Assess and investigate complaints, gather evidence and support appropriate criminal or civil enforcement action Business Advice: Provide clear, accurate and technical advice to help businesses meet their legal obligations Consumer Support: Advise consumers and community groups on Trading Standards matters and legal requirements Project Work: Participate in surveys, inspections and compliance projects designed to improve business standards Evidence Preparation: Prepare witness statements, reports and investigation documentation, giving evidence in court where required Partnership Working: Liaise with partner agencies, enforcement authorities and government departments, sharing intelligence where appropriate Record Keeping: Maintain accurate records and use relevant IT and management information systems, including ARCUS Service Improvement: Support service improvement initiatives and designated divisional functions Team Working: Work proactively and reactively under the guidance of senior officers and managers CANDIDATE REQUIREMENTS ESSENTIAL Qualifications: DTS or full DCATS qualification, including food and/or feed, or antecedents with demonstrated competency for Grade 11 appointment Part-Qualified Applicants: Completed or currently undertaking the food or feed module for Grade 9 appointment Trading Standards Knowledge: Good working knowledge across a defined range of Trading Standards functions Legislation: Ability to analyse, interpret and clearly explain technical and legal information Investigations: Experience of undertaking investigations, addressing enquiries and preparing project reports Communication Skills: Strong verbal and written communication skills with confidence dealing with businesses and the public Organisation: Ability to plan workloads, meet deadlines and work with minimal supervision as part of a team IT Skills: Good working knowledge of Microsoft Office and relevant management information systems Travel: Manual UK driving licence and access to a vehicle insured for business use DESIRABLE Specialist Knowledge: statutory weights and measures qualification Animal Health: experience with animal health and welfare Food And Feed: competency in accordance with Food and/or Feed Law Codes of Practice Complex Investigations: experience carrying out in-depth or complex Trading Standards investigations with successful outcomes Presentations: experience delivering presentations on Trading Standards topics Team Support: experience training, supervising or supporting colleagues Partnerships: experience liaising with other enforcement agencies and partner organisations BENEFITS Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 9) Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 11) Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs Local Government Pension Scheme: Providing financial security Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app Training and Development: Opportunities for professional qualifications and ongoing training Cycle to Work Scheme: Promoting a healthy lifestyle Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options Derbyshire Rewards: a package of benefits and discounts APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14778 Full-Time or Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Matlock, Derbyshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Natural Resources Wales
Hazardous Waste Regulation Officer
Natural Resources Wales Bangor, County Down
The role Join the Waste Regulation Team in North West Wales and make a real difference protecting people and the environment. As a Hazardous Waste Officer, you will play a crucial role in ensuring hazardous waste is correctly assessed, classified and managed in line with the Hazardous Waste (Wales) Regulations 2005. This is a varied and rewarding role where no two days are the same. You will provide specialist advice on hazardous waste classification, work directly with a wide range of waste producers, and use your technical expertise to identify and address non compliance. From reviewing consignment notes and analysing laboratory data to supporting inspections and regulatory action, your work will help prevent harm and improve standards across the waste sector. Working closely with colleagues across regulation, permitting and enforcement, you will help deliver a proportionate, intelligence led approach to hazardous waste regulation. You will also contribute to developing guidance and sharing insight on emerging risks and trends. This role offers an excellent opportunity to apply specialist knowledge, build your expertise, and have a tangible impact on environmental protection and public health across Wales. Driving is essential to this role as it requires frequent travel across a wide geographical area to hazardous waste sites, stakeholder meetings, and pollution incidents, many of the locations visited are in remote or rural areas where public transport is limited or unavailable. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Nia Brunning at Interviews will be face to face on 25 /06/26. (details of location will be shared in advance) About us We are a team of 11, covering Anglesey, Gwynedd and Conwy. We are committed to protecting the environment and ensuring sustainable waste management practices across North West Wales. Our team works at the forefront of environmental regulation, helping businesses and communities reduce their impact and comply with legislation. Join us and make a real difference in safeguarding our natural resources for future generations. What you will do Assess compliance for non-site based hazardous waste regulation. Strategically use waste data to inform interventions/campaigns. Deliver and record hazardous waste compliance work. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Participate in the development of team work plans. Produce required documentation to support legal action. Seek to influence customers and establish local partnerships and collaborations as opportunities arise to deliver SMNR. Respond to incidents and complaints. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.Knowledge and experience of working as a regulator. Understanding of commercial business processes and pressures. Ability to communicate effectively with regulated business and the public, explaining issues and gaining support by influencing. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL
Jun 12, 2026
Full time
The role Join the Waste Regulation Team in North West Wales and make a real difference protecting people and the environment. As a Hazardous Waste Officer, you will play a crucial role in ensuring hazardous waste is correctly assessed, classified and managed in line with the Hazardous Waste (Wales) Regulations 2005. This is a varied and rewarding role where no two days are the same. You will provide specialist advice on hazardous waste classification, work directly with a wide range of waste producers, and use your technical expertise to identify and address non compliance. From reviewing consignment notes and analysing laboratory data to supporting inspections and regulatory action, your work will help prevent harm and improve standards across the waste sector. Working closely with colleagues across regulation, permitting and enforcement, you will help deliver a proportionate, intelligence led approach to hazardous waste regulation. You will also contribute to developing guidance and sharing insight on emerging risks and trends. This role offers an excellent opportunity to apply specialist knowledge, build your expertise, and have a tangible impact on environmental protection and public health across Wales. Driving is essential to this role as it requires frequent travel across a wide geographical area to hazardous waste sites, stakeholder meetings, and pollution incidents, many of the locations visited are in remote or rural areas where public transport is limited or unavailable. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Nia Brunning at Interviews will be face to face on 25 /06/26. (details of location will be shared in advance) About us We are a team of 11, covering Anglesey, Gwynedd and Conwy. We are committed to protecting the environment and ensuring sustainable waste management practices across North West Wales. Our team works at the forefront of environmental regulation, helping businesses and communities reduce their impact and comply with legislation. Join us and make a real difference in safeguarding our natural resources for future generations. What you will do Assess compliance for non-site based hazardous waste regulation. Strategically use waste data to inform interventions/campaigns. Deliver and record hazardous waste compliance work. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Participate in the development of team work plans. Produce required documentation to support legal action. Seek to influence customers and establish local partnerships and collaborations as opportunities arise to deliver SMNR. Respond to incidents and complaints. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.Knowledge and experience of working as a regulator. Understanding of commercial business processes and pressures. Ability to communicate effectively with regulated business and the public, explaining issues and gaining support by influencing. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL
HM TREASURY-1
Senior Human Intelligence Officer
HM TREASURY-1 Darlington, County Durham
Do you have proven expertise working in intelligence operations ? Do you consider yourself a proactive leader who's ready to dive straight in and make a positive impact from the beginning? If so, we'd love to hear from you! About the Team The Office of Financial Sanctions Implementation (OFSI) has been operational since March 2016 and has quickly established itself as a world-leader in financial sanctions, a key area of foreign and national security policy. OFSI is the UK's Competent Authority for financial sanctions. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and third sector, and guidance to help them follow the law. We work closely with law enforcement, intelligence agencies and strategic policy colleagues across Government to help ensure that financial sanctions are accurately understood, implemented and enforced. We are a diverse and friendly team, offering an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We are looking to hire a Senior Intelligence Officer to lead and manage the OFSI Human Intelligence Unit (HIU) which is part of OFSI's Sensitive Intelligence Unit: The Human Intelligence Unit (HIU) is responsible for receiving, triaging, assessing and actioning all incoming HUMINT and Whistleblower material into OFSI. The unit leads the development of actionable intelligence whilst ensuring that material is safeguarded in line with key legislation. About the Job In this role, you will: Provide leadership and managerial oversight to one HEO, ensuring the effective management and assessment of intelligence derived from HUMINT and Whistleblower material. Identify new and manage ongoing relationships with law enforcement and government partners that operate in the HUMINT and Whistleblower space. Ensure OFSI operates and complies with all necessary legislation by maintaining, reviewing and updating operational policy to ensure that HUMINT and Whistleblowing material is stored, handled and disseminated in line with legislation and policy. Identify and confidently lead on key debriefing opportunities, ensuring that operational policy is followed to ensure the safety of OFSI Officers. Provide support to the Head of the Sensitive Intelligence Unit in all relevant areas such as OFSI's current bid to be added to the RIPA 2000 schedule. Proactively seek new opportunities to improve HIU capabilities in the HUMINT and Whistleblowing space. About You We are looking for candidates with proven expertise in intelligence operations who demonstrate strong leadership abilities and are prepared to contribute immediately. Ideal applicants will exemplify our organisation's values and display a genuine motivation to become part of our team. This role provides a unique opportunity to gain in-depth knowledge of sanctions, a complex and sensitive policy area, and understand their connection to criminal and civil enforcement, as well as broader HMG national security goals. You will lead on high-profile casework, collaborating with a range of senior stakeholders and deliver at pace in a dynamic environment. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 12, 2026
Full time
Do you have proven expertise working in intelligence operations ? Do you consider yourself a proactive leader who's ready to dive straight in and make a positive impact from the beginning? If so, we'd love to hear from you! About the Team The Office of Financial Sanctions Implementation (OFSI) has been operational since March 2016 and has quickly established itself as a world-leader in financial sanctions, a key area of foreign and national security policy. OFSI is the UK's Competent Authority for financial sanctions. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and third sector, and guidance to help them follow the law. We work closely with law enforcement, intelligence agencies and strategic policy colleagues across Government to help ensure that financial sanctions are accurately understood, implemented and enforced. We are a diverse and friendly team, offering an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We are looking to hire a Senior Intelligence Officer to lead and manage the OFSI Human Intelligence Unit (HIU) which is part of OFSI's Sensitive Intelligence Unit: The Human Intelligence Unit (HIU) is responsible for receiving, triaging, assessing and actioning all incoming HUMINT and Whistleblower material into OFSI. The unit leads the development of actionable intelligence whilst ensuring that material is safeguarded in line with key legislation. About the Job In this role, you will: Provide leadership and managerial oversight to one HEO, ensuring the effective management and assessment of intelligence derived from HUMINT and Whistleblower material. Identify new and manage ongoing relationships with law enforcement and government partners that operate in the HUMINT and Whistleblower space. Ensure OFSI operates and complies with all necessary legislation by maintaining, reviewing and updating operational policy to ensure that HUMINT and Whistleblowing material is stored, handled and disseminated in line with legislation and policy. Identify and confidently lead on key debriefing opportunities, ensuring that operational policy is followed to ensure the safety of OFSI Officers. Provide support to the Head of the Sensitive Intelligence Unit in all relevant areas such as OFSI's current bid to be added to the RIPA 2000 schedule. Proactively seek new opportunities to improve HIU capabilities in the HUMINT and Whistleblowing space. About You We are looking for candidates with proven expertise in intelligence operations who demonstrate strong leadership abilities and are prepared to contribute immediately. Ideal applicants will exemplify our organisation's values and display a genuine motivation to become part of our team. This role provides a unique opportunity to gain in-depth knowledge of sanctions, a complex and sensitive policy area, and understand their connection to criminal and civil enforcement, as well as broader HMG national security goals. You will lead on high-profile casework, collaborating with a range of senior stakeholders and deliver at pace in a dynamic environment. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
HM TREASURY-1
Senior Intelligence Officer
HM TREASURY-1 Darlington, County Durham
Do you have proven expertise working in intelligence operations ? Do you consider yourself a proactive leader who's ready to dive straight in and make a positive impact from the beginning? If so, we'd love to hear from you ! About the Team The Office of Financial Sanctions Implementation (OFSI) has been operational since March 2016 and has quickly established itself as a world-leader in financial sanctions, a key area of foreign and national security policy. OFSI is the UK's Competent Authority for financial sanctions. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and third sector, and guidance to help them follow the law. We work closely with law enforcement, intelligence agencies and strategic policy colleagues across Government to help ensure that financial sanctions are accurately understood, implemented and enforced. We are a diverse and friendly team, offering an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We are looking to hire a Senior Intelligence Officer to lead and manage the OFSI Leads & Triage Unit (LTU) which is part of the OFSI Sensitive Intelligence Unit: The Leads & Triage Unit (LTU) is tasked with the receipt, triage, and assessment of all incoming intelligence for OFSI's Sensitive Intelligence Unit. This unit also determines which leads merit advancement for further development. About the Job In this role, you will: Provide leadership and managerial oversight to two HEOs, ensuring the effective receipt, evaluation and analysis of intelligence from multiple sources across all security classifications. Lead on supporting intelligence requirements for complex casework, applying strong case management and prioritisation skills whilst ensuring compliance with relevant legislation, policies and procedures. Apply strong attention to detail to identify key information and provide clear, accurate and timely advice and recommendations to senior staff, taking account of legal, political and operational risks. Build and maintain strong working relationships with key UK and overseas partners and stakeholders, contributing to a community of intelligence expertise in the financial sanctions space. Lead external engagement within areas of responsibility, including negotiating with partners where appropriate, and represent OFSI's Sensitive Intelligence Unit in wider external forums. Identify and implement measures to address emerging threats to the integrity of UK financial sanctions, using intelligence to disrupt and deter sanctions circumvention. Develop the knowledge and competencies required to work towards Intelligence Professionalisation Programme (IPP) accreditation. About You Ideal applicants will exemplify our organisation's values and display a genuine motivation to become part of our team. This role provides a unique opportunity to gain in-depth knowledge of sanctions, a complex and sensitive policy area, and understand their connection to criminal and civil enforcement, as well as broader HMG national security goals. You will lead on high-profile casework, collaborating with a range of senior stakeholders and deliver at pace in a dynamic environment. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 12, 2026
Full time
Do you have proven expertise working in intelligence operations ? Do you consider yourself a proactive leader who's ready to dive straight in and make a positive impact from the beginning? If so, we'd love to hear from you ! About the Team The Office of Financial Sanctions Implementation (OFSI) has been operational since March 2016 and has quickly established itself as a world-leader in financial sanctions, a key area of foreign and national security policy. OFSI is the UK's Competent Authority for financial sanctions. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and third sector, and guidance to help them follow the law. We work closely with law enforcement, intelligence agencies and strategic policy colleagues across Government to help ensure that financial sanctions are accurately understood, implemented and enforced. We are a diverse and friendly team, offering an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We are looking to hire a Senior Intelligence Officer to lead and manage the OFSI Leads & Triage Unit (LTU) which is part of the OFSI Sensitive Intelligence Unit: The Leads & Triage Unit (LTU) is tasked with the receipt, triage, and assessment of all incoming intelligence for OFSI's Sensitive Intelligence Unit. This unit also determines which leads merit advancement for further development. About the Job In this role, you will: Provide leadership and managerial oversight to two HEOs, ensuring the effective receipt, evaluation and analysis of intelligence from multiple sources across all security classifications. Lead on supporting intelligence requirements for complex casework, applying strong case management and prioritisation skills whilst ensuring compliance with relevant legislation, policies and procedures. Apply strong attention to detail to identify key information and provide clear, accurate and timely advice and recommendations to senior staff, taking account of legal, political and operational risks. Build and maintain strong working relationships with key UK and overseas partners and stakeholders, contributing to a community of intelligence expertise in the financial sanctions space. Lead external engagement within areas of responsibility, including negotiating with partners where appropriate, and represent OFSI's Sensitive Intelligence Unit in wider external forums. Identify and implement measures to address emerging threats to the integrity of UK financial sanctions, using intelligence to disrupt and deter sanctions circumvention. Develop the knowledge and competencies required to work towards Intelligence Professionalisation Programme (IPP) accreditation. About You Ideal applicants will exemplify our organisation's values and display a genuine motivation to become part of our team. This role provides a unique opportunity to gain in-depth knowledge of sanctions, a complex and sensitive policy area, and understand their connection to criminal and civil enforcement, as well as broader HMG national security goals. You will lead on high-profile casework, collaborating with a range of senior stakeholders and deliver at pace in a dynamic environment. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Park Avenue Recruitment
Private Sector Housing Enforcement Officer
Park Avenue Recruitment
Environmental Health Officer (Private Sector Housing) Sussex Local Authority 50- 60 per hour Initial 6-Month Contract Hybrid Working Are you an experienced Environmental Health Officer looking for your next interim contract within Local Government? A Sussex-based Local Authority is seeking an experienced Environmental Health Officer to join its busy and supportive Environmental Health team on an initial 6-month contract. The Role: As an Environmental Health Officer, you'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement, and regulatory compliance. Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing category 1 and category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing Civil Penalty Notices (CPNs) Investigating housing complaints, disrepair cases, and poor housing conditions Liaising with landlords, tenants, legal teams, and external agencies Preparing detailed inspection reports and evidence packs Supporting wider Environmental Health and Housing Enforcement functions About You To be considered for this Environmental Health Officer role, you will ideally have: Recent experience working within a Local Authority Environmental Health or Private Sector Housing team Strong knowledge of the Housing Act 2004, HHSRS, and housing enforcement legislation Experience preparing and issuing Civil Penalty Notices Ability to independently manage a busy and varied caseload Excellent communication, negotiation, and report-writing skills Environmental Health qualification and EHRB registration (or equivalent) preferred Availability to start at short notice would be advantageous Contract Details If you're searching for an Environmental Health Officer role with a varied caseload and the opportunity to make a real impact within a Local Authority, this would be a great opportunity for you. For more information, give me a call on (phone number removed) or email (url removed).
Jun 11, 2026
Contractor
Environmental Health Officer (Private Sector Housing) Sussex Local Authority 50- 60 per hour Initial 6-Month Contract Hybrid Working Are you an experienced Environmental Health Officer looking for your next interim contract within Local Government? A Sussex-based Local Authority is seeking an experienced Environmental Health Officer to join its busy and supportive Environmental Health team on an initial 6-month contract. The Role: As an Environmental Health Officer, you'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement, and regulatory compliance. Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing category 1 and category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing Civil Penalty Notices (CPNs) Investigating housing complaints, disrepair cases, and poor housing conditions Liaising with landlords, tenants, legal teams, and external agencies Preparing detailed inspection reports and evidence packs Supporting wider Environmental Health and Housing Enforcement functions About You To be considered for this Environmental Health Officer role, you will ideally have: Recent experience working within a Local Authority Environmental Health or Private Sector Housing team Strong knowledge of the Housing Act 2004, HHSRS, and housing enforcement legislation Experience preparing and issuing Civil Penalty Notices Ability to independently manage a busy and varied caseload Excellent communication, negotiation, and report-writing skills Environmental Health qualification and EHRB registration (or equivalent) preferred Availability to start at short notice would be advantageous Contract Details If you're searching for an Environmental Health Officer role with a varied caseload and the opportunity to make a real impact within a Local Authority, this would be a great opportunity for you. For more information, give me a call on (phone number removed) or email (url removed).
Park Avenue Recruitment
Private Sector Housing Officer
Park Avenue Recruitment
Environmental Health Officer (Private Sector Housing) Kent Local Authority 55- 60 per hour Initial 6-Month Contract Hybrid Working (3 days on site) Are you an experienced Environmental Health Officer looking for your next interim contract within Local Government? A Kent-based Local Authority is seeking an experienced Environmental Health Officer to join its busy and supportive Environmental Health team on an initial 6-month contract. The Role: As an Environmental Health Officer, you'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement, and regulatory compliance. Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing Category 1 and Category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing Civil Penalty Notices (CPNs) Investigating housing complaints, disrepair cases, and poor housing conditions Liaising with landlords, tenants, legal teams, and external agencies Preparing detailed inspection reports and evidence packs Supporting wider Environmental Health and Housing Enforcement functions About You To be considered for this Environmental Health Officer role, you will have: Recent experience working within a Local Authority Environmental Health or Private Sector Housing team Strong knowledge of the Housing Act 2004, HHSRS, and housing enforcement legislation Experience preparing and issuing Civil Penalty Notices Ability to independently manage a busy and varied caseload Excellent communication, negotiation, and report-writing skills Environmental Health qualification and EHRB registration (or equivalent) preferred Availability to start at short notice would be advantageous Contract Details If you're searching for an Environmental Health Officer role with a varied caseload and the opportunity to make a real impact within a Local Authority, this would be a great opportunity for you. For more information, give me a call on (phone number removed) or email (url removed).
Jun 11, 2026
Contractor
Environmental Health Officer (Private Sector Housing) Kent Local Authority 55- 60 per hour Initial 6-Month Contract Hybrid Working (3 days on site) Are you an experienced Environmental Health Officer looking for your next interim contract within Local Government? A Kent-based Local Authority is seeking an experienced Environmental Health Officer to join its busy and supportive Environmental Health team on an initial 6-month contract. The Role: As an Environmental Health Officer, you'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement, and regulatory compliance. Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing Category 1 and Category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing Civil Penalty Notices (CPNs) Investigating housing complaints, disrepair cases, and poor housing conditions Liaising with landlords, tenants, legal teams, and external agencies Preparing detailed inspection reports and evidence packs Supporting wider Environmental Health and Housing Enforcement functions About You To be considered for this Environmental Health Officer role, you will have: Recent experience working within a Local Authority Environmental Health or Private Sector Housing team Strong knowledge of the Housing Act 2004, HHSRS, and housing enforcement legislation Experience preparing and issuing Civil Penalty Notices Ability to independently manage a busy and varied caseload Excellent communication, negotiation, and report-writing skills Environmental Health qualification and EHRB registration (or equivalent) preferred Availability to start at short notice would be advantageous Contract Details If you're searching for an Environmental Health Officer role with a varied caseload and the opportunity to make a real impact within a Local Authority, this would be a great opportunity for you. For more information, give me a call on (phone number removed) or email (url removed).
Adecco
Safer Communities/Anti-Social /Neighbourhood Safety Officer
Adecco Ealing, London
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco
Customer Accounts Officer (Council Tax Recovery)
Adecco Ealing, London
Customer Accounts Officer (Council Tax Recovery) Adecco are recruiting on behalf of Ealing Council for a Customer Accounts Officer specialising in Council Tax Recovery. This is an excellent opportunity to join a Local Authority team and support the effective recovery of council tax arrears. This is a temporary assignment initially for 3 months. Contract Details: Type: Temporary Pay: 20.76 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid - mainly home-based, with attendance required in the office for court hearings. Hours: Full time, 35 hours per week (Monday to Friday) The Role: As a Customer Accounts Officer, you will play a key role in supporting the collection and recovery of council tax, ensuring processes are carried out in line with relevant legislation and procedures. The role will involve case management, attending court hearings when required, and liaising with residents regarding outstanding balances. Key Responsibilities: To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures. To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances. To amend the records promptly on becoming aware of any changes to liability. To assist more junior, temporary or less experienced accounts staff, and work experience students, by providing day to day advice and guidance on using the system and procedures. To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person (whether at the reception or at the magistrates court). At all times having regard to the council's Equality & Diversity Policy, the provisions of the Data Protection legislation and adherence to the objective to deliver services to a high level of customer care. To properly record dealings with customers. To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager. To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary. To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses). To assist in the checking of summons prelists, liability order lists, civil enforcement (bailiff) prelists and other arrears listings to ensure appropriate enforcement action is taken, recovery action held or cancelled when necessary, or that recommendations/referrals are made to a more senior officer. To use negotiating skills and exercise discretion to make and monitor arrangements with defaulting Council Tax customers, in accordance with laid down procedures and with regard to the particular facts in each case. In conjunction with the returns on financial information request forms, determine suitable cases and issue the necessary documentation for attachments of earnings, deductions from Income Support/Job Seekers Allowance, and referrals to bailiffs. If appropriate, identify and refer cases for committal proceedings, attachment of members' allowances, Charging Orders, or insolvency proceedings. To assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court. To discuss and obtain income and expenditure details with customers for means enquiries at committal courts. To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment. Carry out credit and debit card transactions with customers, whether by telephone, or through letters or emails. Essential Skills and Experience: Experience in council tax recovery Knowledge of council tax legislation Knowledge of NEC/Northgate systems Strong communication and customer service skills Ability to manage workload effectively and meet deadlines Apply Now - if you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Seasonal
Customer Accounts Officer (Council Tax Recovery) Adecco are recruiting on behalf of Ealing Council for a Customer Accounts Officer specialising in Council Tax Recovery. This is an excellent opportunity to join a Local Authority team and support the effective recovery of council tax arrears. This is a temporary assignment initially for 3 months. Contract Details: Type: Temporary Pay: 20.76 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid - mainly home-based, with attendance required in the office for court hearings. Hours: Full time, 35 hours per week (Monday to Friday) The Role: As a Customer Accounts Officer, you will play a key role in supporting the collection and recovery of council tax, ensuring processes are carried out in line with relevant legislation and procedures. The role will involve case management, attending court hearings when required, and liaising with residents regarding outstanding balances. Key Responsibilities: To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures. To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances. To amend the records promptly on becoming aware of any changes to liability. To assist more junior, temporary or less experienced accounts staff, and work experience students, by providing day to day advice and guidance on using the system and procedures. To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person (whether at the reception or at the magistrates court). At all times having regard to the council's Equality & Diversity Policy, the provisions of the Data Protection legislation and adherence to the objective to deliver services to a high level of customer care. To properly record dealings with customers. To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager. To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary. To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses). To assist in the checking of summons prelists, liability order lists, civil enforcement (bailiff) prelists and other arrears listings to ensure appropriate enforcement action is taken, recovery action held or cancelled when necessary, or that recommendations/referrals are made to a more senior officer. To use negotiating skills and exercise discretion to make and monitor arrangements with defaulting Council Tax customers, in accordance with laid down procedures and with regard to the particular facts in each case. In conjunction with the returns on financial information request forms, determine suitable cases and issue the necessary documentation for attachments of earnings, deductions from Income Support/Job Seekers Allowance, and referrals to bailiffs. If appropriate, identify and refer cases for committal proceedings, attachment of members' allowances, Charging Orders, or insolvency proceedings. To assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court. To discuss and obtain income and expenditure details with customers for means enquiries at committal courts. To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment. Carry out credit and debit card transactions with customers, whether by telephone, or through letters or emails. Essential Skills and Experience: Experience in council tax recovery Knowledge of council tax legislation Knowledge of NEC/Northgate systems Strong communication and customer service skills Ability to manage workload effectively and meet deadlines Apply Now - if you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Barnet, London
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40+ hours per week. This role of Civil Enforcement Officer will pay 18.26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Jun 10, 2026
Seasonal
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40+ hours per week. This role of Civil Enforcement Officer will pay 18.26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Havering-atte-bower, Essex
Civil Enforcement Officer role - East London Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 21.14 an hour via umbrella. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36+ hours per week, Monday to Sunday, including Bank Holidays on a rota basis, 4 days on 3 days off. Between the hours of 6.00am and 11:00pm. So flexibility for the role is essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Jun 10, 2026
Seasonal
Civil Enforcement Officer role - East London Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 21.14 an hour via umbrella. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36+ hours per week, Monday to Sunday, including Bank Holidays on a rota basis, 4 days on 3 days off. Between the hours of 6.00am and 11:00pm. So flexibility for the role is essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Ealing, London
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 19-20 via umbrella company, with overtime available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Jun 10, 2026
Seasonal
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 19-20 via umbrella company, with overtime available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment
Civil Enforcement Officer The Dimensions of this role: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Civil Enforcement Officers provide parking advice and directions to members of the public Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Civil Enforcement Officers act as a deterrent to inconsiderate parking in order to allow the free flow of traffic. Report abandoned vehicles to management. CBT preferred but not essential. The candidates we require must be excellent communicators with previous Civil Enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 35+ hours per week, Monday to Sunday, including Bank Holidays if required on a rota basis. Civil Enforcement Officers are required to work shift patterns under the enforcement hours. Overtime may also be available. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 21.19 an hour via umbrella. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Jun 10, 2026
Seasonal
Civil Enforcement Officer The Dimensions of this role: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Civil Enforcement Officers provide parking advice and directions to members of the public Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Civil Enforcement Officers act as a deterrent to inconsiderate parking in order to allow the free flow of traffic. Report abandoned vehicles to management. CBT preferred but not essential. The candidates we require must be excellent communicators with previous Civil Enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 35+ hours per week, Monday to Sunday, including Bank Holidays if required on a rota basis. Civil Enforcement Officers are required to work shift patterns under the enforcement hours. Overtime may also be available. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 21.19 an hour via umbrella. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Haddenham, Buckinghamshire
Civil Enforcement Officers have many responsibilities. Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences. Duties will include: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis. This role of Civil Enforcement Officer will pay 17.15 umbrella per hour. 1.5 x pay saturday and sunday and 2x pay bank holidays. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department
Jun 10, 2026
Seasonal
Civil Enforcement Officers have many responsibilities. Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences. Duties will include: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis. This role of Civil Enforcement Officer will pay 17.15 umbrella per hour. 1.5 x pay saturday and sunday and 2x pay bank holidays. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Thornton Heath, Surrey
Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 32 an hour umbrella for night enforcement duties. vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36 hours per week, Monday to Sunday, nights including Bank Holidays on a rota basis, between the hours of 7pm and 7am. So flexibility for the role is essential. Driving license essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked Previous Parking industry experience is essential for all parking vacancies
Jun 10, 2026
Seasonal
Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 32 an hour umbrella for night enforcement duties. vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36 hours per week, Monday to Sunday, nights including Bank Holidays on a rota basis, between the hours of 7pm and 7am. So flexibility for the role is essential. Driving license essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked Previous Parking industry experience is essential for all parking vacancies
Adecco
Safer Communities Officer
Adecco Ealing, London
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 10, 2026
Contractor
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
LONDON BOROUGH OF HAMMERSMITH & FULHAM
Private Sector Housing Officer
LONDON BOROUGH OF HAMMERSMITH & FULHAM Hammersmith And Fulham, London
Hours per week: 36 Contract type: 4x Permanent Vetting requirements: Basic DBS Check About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Housing & Neighbourhoods department, we aim to be efficient in everything that we do. We are committed to improving housing standards and ensuring residents have access to safe, secure and high-quality homes. Our offer as an employer includes a supportive, inclusive working environment with opportunities for development and progression. This is an exciting time to be joining us as we reshape the regulation of our private rented sector. With over 30,000 private rented homes in the borough and rising expectations following major legislative reform, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven, supported by expanded staffing and service redesign. As part of an expanded, dynamic and high-performing team, you will play a critical role in investigating housing conditions, taking enforcement action, and working with landlords and residents to improve outcomes across the borough. We are looking for strong team players, with a can-do attitude in tackling their work. While knowledge and expertise in housing regulatory work is ideal, entry-level applicants who are seeking to build their careers are welcomed. Role duties will include core work around the investigation of complaints of poor housing conditions, unlicensed properties, property inspections, and undertaking enforcement action as necessary. High standards of customer care and communication, together with an emphasis on effective collaboration are required. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please see the Role Profile for more information. Role Specific Qualifications: A formal qualification in Environmental Health, Building Surveying, Construction, or a similar field. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE . Closing date: 29 June 2026 Interview date: 8 July 2026 Contact details for Informal discussion: Gary Vickers, PRS Manager Response via email on To find out more and apply, please visit our website using the button provided. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Jun 09, 2026
Full time
Hours per week: 36 Contract type: 4x Permanent Vetting requirements: Basic DBS Check About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Housing & Neighbourhoods department, we aim to be efficient in everything that we do. We are committed to improving housing standards and ensuring residents have access to safe, secure and high-quality homes. Our offer as an employer includes a supportive, inclusive working environment with opportunities for development and progression. This is an exciting time to be joining us as we reshape the regulation of our private rented sector. With over 30,000 private rented homes in the borough and rising expectations following major legislative reform, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven, supported by expanded staffing and service redesign. As part of an expanded, dynamic and high-performing team, you will play a critical role in investigating housing conditions, taking enforcement action, and working with landlords and residents to improve outcomes across the borough. We are looking for strong team players, with a can-do attitude in tackling their work. While knowledge and expertise in housing regulatory work is ideal, entry-level applicants who are seeking to build their careers are welcomed. Role duties will include core work around the investigation of complaints of poor housing conditions, unlicensed properties, property inspections, and undertaking enforcement action as necessary. High standards of customer care and communication, together with an emphasis on effective collaboration are required. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please see the Role Profile for more information. Role Specific Qualifications: A formal qualification in Environmental Health, Building Surveying, Construction, or a similar field. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE . Closing date: 29 June 2026 Interview date: 8 July 2026 Contact details for Informal discussion: Gary Vickers, PRS Manager Response via email on To find out more and apply, please visit our website using the button provided. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
BLACK COUNTRY WOMEN'S AID
Engagement Officer (Romani speaker)
BLACK COUNTRY WOMEN'S AID West Bromwich, West Midlands
Black Country Women's Aid Let us introduce ourselves Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx) The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid. The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands. We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime. Although we are an independent charity, we work closely with law enforcement and partner agencies. Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond. Job Role Job Title: Engagement Officer (Romani-speaker) Position available: Temporary part-time position (16 hours per week) until end of March 2026. Salary: £12,948.48 pro rata (£30,348.00 FTE) Is this you? We are looking for a candidate who can speak English and Romani. The ability to speak Romanian is also beneficial. Experience of working with vulnerable people is an advantage. The Role: This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation. You will be involved in a variety of activities, including (but not limited to): Improving our cultural awareness when working with Roma women. Visits to sex work locations throughout the West Midlands Support for victims Involvement in BCWA's FCDO-funded Romania Project, aimed at tackling the trafficking of women from Romania to the UK To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. Informal enquiries can be made with Louise Brown, CeAnEx's Director. Please contact to arrange a call. CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study, for instance, a teacher, lecturer or headteacher GP or health visitor a character reference from a person who knows you a civil servant from a government agency a bank manager DBS All positions are subject to DBS checks at the relevant level.
Oct 08, 2025
Full time
Black Country Women's Aid Let us introduce ourselves Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx) The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid. The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands. We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime. Although we are an independent charity, we work closely with law enforcement and partner agencies. Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond. Job Role Job Title: Engagement Officer (Romani-speaker) Position available: Temporary part-time position (16 hours per week) until end of March 2026. Salary: £12,948.48 pro rata (£30,348.00 FTE) Is this you? We are looking for a candidate who can speak English and Romani. The ability to speak Romanian is also beneficial. Experience of working with vulnerable people is an advantage. The Role: This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation. You will be involved in a variety of activities, including (but not limited to): Improving our cultural awareness when working with Roma women. Visits to sex work locations throughout the West Midlands Support for victims Involvement in BCWA's FCDO-funded Romania Project, aimed at tackling the trafficking of women from Romania to the UK To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. Informal enquiries can be made with Louise Brown, CeAnEx's Director. Please contact to arrange a call. CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study, for instance, a teacher, lecturer or headteacher GP or health visitor a character reference from a person who knows you a civil servant from a government agency a bank manager DBS All positions are subject to DBS checks at the relevant level.
Coyles
Complaints Officer (parking Services)
Coyles Southwark, London
About the Role: One of my local governmet clients is seeking a highly organised and experienced Complaints Officer to join its Parking Debt and Complaints Team . This role is essential in supporting the council's commitment to delivering a responsive and effective service within Parking Services and Network Management. Key Responsibilities: Responding to complaints, member enquiries, and PCN (Penalty Charge Notice) appeals, particularly at the Warrant of Control stage. Preparing and responding to legal documents such as Statements of Truth (SOT) , N244 applications , and liaising with the Traffic Enforcement Centre (TEC) and County Courts . Managing communications with Enforcement Agents , and addressing issues related to Breathing Space and Debt Relief Orders (DRO) . Monitoring and reconciling parking income and agent performance. Handling Stage 1 complaints and case correspondence efficiently and professionally. Applying relevant parking legislation including Civil Procedure Rules Part 75 (CPR 75) . Requirements: Prior experience in a local authority or parking enforcement setting. Strong understanding of parking legislation and legal recovery processes. Experience working with PCNs, TEC procedures, and court documentation. Excellent written and verbal communication skills. Ability to handle sensitive and complex cases with discretion and accuracy. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 06, 2025
Seasonal
About the Role: One of my local governmet clients is seeking a highly organised and experienced Complaints Officer to join its Parking Debt and Complaints Team . This role is essential in supporting the council's commitment to delivering a responsive and effective service within Parking Services and Network Management. Key Responsibilities: Responding to complaints, member enquiries, and PCN (Penalty Charge Notice) appeals, particularly at the Warrant of Control stage. Preparing and responding to legal documents such as Statements of Truth (SOT) , N244 applications , and liaising with the Traffic Enforcement Centre (TEC) and County Courts . Managing communications with Enforcement Agents , and addressing issues related to Breathing Space and Debt Relief Orders (DRO) . Monitoring and reconciling parking income and agent performance. Handling Stage 1 complaints and case correspondence efficiently and professionally. Applying relevant parking legislation including Civil Procedure Rules Part 75 (CPR 75) . Requirements: Prior experience in a local authority or parking enforcement setting. Strong understanding of parking legislation and legal recovery processes. Experience working with PCNs, TEC procedures, and court documentation. Excellent written and verbal communication skills. Ability to handle sensitive and complex cases with discretion and accuracy. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Spencer Clarke Group
Parking Dept and Complaints Officer
Spencer Clarke Group Southwark, London
Overview of the role As a member of the Parking debt and complaints team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. Whether it is a complaint, a members enquiry or an appeal against a Penalty Charge Notice (PCN) at the warrant stage where Enforcement Agents have been engaged, As well as reconciling and monitoring parking income and Enforcement Agent performance. Responsibilities and Duties To investigate and respond to all parking debt related correspondence, service complaints, members enquiries and late stage appeals against PCNs to the Traffic Enforcement Centre. This includes sending documents to TEC which is the court service's bulk centre for processing traffic and parking debts and warrants. To ensure other parking debt related enquiries are dealt with, in line with the statutory process and timescales, internal key performance indicators (KPIs), civil procedural rules (CPR 75) and the council's communication procedures to deliver a high standard of customer services to the residents and visitors of Southwark. To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required preparing and determining a plan for any complex cases highlighted in accordance with the legislation. To ensure that all incoming correspondence from the county court are logged and provide a statement of truth to the court to put in place the council's defence in regards to the claims made by the debtors. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.
Oct 06, 2025
Contractor
Overview of the role As a member of the Parking debt and complaints team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. Whether it is a complaint, a members enquiry or an appeal against a Penalty Charge Notice (PCN) at the warrant stage where Enforcement Agents have been engaged, As well as reconciling and monitoring parking income and Enforcement Agent performance. Responsibilities and Duties To investigate and respond to all parking debt related correspondence, service complaints, members enquiries and late stage appeals against PCNs to the Traffic Enforcement Centre. This includes sending documents to TEC which is the court service's bulk centre for processing traffic and parking debts and warrants. To ensure other parking debt related enquiries are dealt with, in line with the statutory process and timescales, internal key performance indicators (KPIs), civil procedural rules (CPR 75) and the council's communication procedures to deliver a high standard of customer services to the residents and visitors of Southwark. To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required preparing and determining a plan for any complex cases highlighted in accordance with the legislation. To ensure that all incoming correspondence from the county court are logged and provide a statement of truth to the court to put in place the council's defence in regards to the claims made by the debtors. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.

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