Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 13, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Domestic Abuse and Refuge Support Worker Hours: Full (Mon-Fri) Are you passionate about helping others and making a difference those who have been a victim of violence? If so BRC are recruiting for a Domestic Violence Support Worker to join an incredible team. We're looking for a Domestic Violence Support Worker who shares this charities passion for empowering women to rebuild their lives and live free from fear. This charity is dedicated to providing support for families and individuals affected by domestic violence, enabling them to live a life free from fear and abuse. As Support Worker your role would involve working closely with these individuals, aiding them to maintain their tenancy. Your key responsibilities will include: Delivering one-to-one support, safety planning, and advocacy Supporting women to access housing, legal, financial, and health services Working in partnership with local agencies and community services Promoting empowerment, resilience, and independence in a trauma-informed way Respond calmly and effectively to emergencies, safeguarding concerns, or mental health crises, implementing de-escalation techniques when necessary. We're looking for someone with: Experience supporting vulnerable women or those affected by domestic violence. Strong communication and advocacy skills A good understanding of safeguarding and trauma-informed approaches The ability to work flexibly and independently, as well as within a team. Understand the complexities of abuse and are skilled at providing sensitive, empowering support. Female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 Not the right role for you? BRC are offering an additional bonus for all candidate referrals. We will be offering £100 of vouchers to the successful candidate you refer! (T&C Apply) For more information on this fantastic opportunity, please contact Emily Savage at BRC today!
May 13, 2026
Contractor
Domestic Abuse and Refuge Support Worker Hours: Full (Mon-Fri) Are you passionate about helping others and making a difference those who have been a victim of violence? If so BRC are recruiting for a Domestic Violence Support Worker to join an incredible team. We're looking for a Domestic Violence Support Worker who shares this charities passion for empowering women to rebuild their lives and live free from fear. This charity is dedicated to providing support for families and individuals affected by domestic violence, enabling them to live a life free from fear and abuse. As Support Worker your role would involve working closely with these individuals, aiding them to maintain their tenancy. Your key responsibilities will include: Delivering one-to-one support, safety planning, and advocacy Supporting women to access housing, legal, financial, and health services Working in partnership with local agencies and community services Promoting empowerment, resilience, and independence in a trauma-informed way Respond calmly and effectively to emergencies, safeguarding concerns, or mental health crises, implementing de-escalation techniques when necessary. We're looking for someone with: Experience supporting vulnerable women or those affected by domestic violence. Strong communication and advocacy skills A good understanding of safeguarding and trauma-informed approaches The ability to work flexibly and independently, as well as within a team. Understand the complexities of abuse and are skilled at providing sensitive, empowering support. Female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 Not the right role for you? BRC are offering an additional bonus for all candidate referrals. We will be offering £100 of vouchers to the successful candidate you refer! (T&C Apply) For more information on this fantastic opportunity, please contact Emily Savage at BRC today!
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
May 13, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 12, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oct 06, 2025
Full time
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oscar Underhill Recruitment Solutions Ltd
Shrewsbury, Shropshire
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
Oct 03, 2025
Full time
Support worker Young People Housing provider in Supported Living Excellent Pay Rate £17.00 Umbrella Shrewsbury Sociable Working Hours - Part Time Excellent Pay Rate Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Support worker; this is initially a six-month interim contract. This is a part-time vacancy; 17 hours a week. Working pattern is Monday Friday 9am 5pm. Pay rate for this role is £13.16 per hour on PAYE OR £17.00 Umbrella. The vacancy will be subject to an Enhanced DBS Check covering child and adult workforce. Candidate will need a full UK drivers license and access to a vehicle. Based on site, in Shrewsbury SY2 This role is open to Women Only - under the Equality Act 2010, Schedule 9, Part 1 The Responsibilities: In your job role as a Support worker, you will provide practical and emotional support for young people on a one-to-one basis age appropriately using different methods and toolkits to support this. An important part of your job role will be to work in conjunction with the Team in raising awareness of issues surrounding Domestic Abuse. As a Support worker, you will be required to prompt and encourage residents to establish and maintain settled lifestyles. An integral part of your job role will be to organise, prepare and facilitate educational and support groups age appropriately within safe places across Shropshire. Furthermore, you will be required to prepare and provide sessions for children of all ages and backgrounds while they are in refuge or safe dispersed properties. Housing Support worker Scheme Manager Scheme Officer Support Worker Night Support Worker Senior Residential Support Worker Healthcare Assistant Housing Wake Night Income Management Tenancy Sustainment Tenancy officer Homelessness Support Officer YMCA Homeless - Young People - Supported Living Substance misuse Craven Arms Shropshire Housing Management Tenancy Management Charity Housing Association Local Authority Vacancy Housing Jobs Housing Vacancies
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 02, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London . At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London. Sounds great, what will I be doing? This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support. Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
