Maintenance & HSE Manager Department: Operations Reporting to: Senior Operations Leadership Role Purpose This is a senior operational leadership role responsible for ensuring the safe, reliable and compliant performance of organisational assets, infrastructure and facilities across multiple operational sites click apply for full job details
May 06, 2026
Full time
Maintenance & HSE Manager Department: Operations Reporting to: Senior Operations Leadership Role Purpose This is a senior operational leadership role responsible for ensuring the safe, reliable and compliant performance of organisational assets, infrastructure and facilities across multiple operational sites click apply for full job details
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Newcastle. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Newcastle. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Cambridge. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
May 06, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Cambridge. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 06, 2026
Full time
Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
We're looking for an experienced Facilities Manager to oversee hard and soft services across five sites for our client who are based close to High Wycombe. Reporting to the Head of Transport & Logistics, you'll lead a small team of 5 while taking a hands-on role in delivering a high-performing, compliant, and efficient facilities function within a unique hybrid FM model. This is a 12 month fixed term contract paying a salary up to £50,000 Key Responsibilities for the Facilities Manager role are: Manage all site services including maintenance, cleaning, security, and receptionPreview (opens in a new tab) Lead planned preventative maintenance and site improvement projects Ensure compliance with Health & Safety and ISO 9001 / ISO 14001 standards Manage contractors, suppliers, and facilities budget Oversee fleet and pool vehicles Act as the key contact for stakeholders across the business Skills required for the Facilities Manager role are: Proven Facilities Management experience across multiple sites Strong leadership and project management skills Solid understanding of compliance and HSE standards Hands-on, organised, and able to manage multiple priorities Benefits: Contributory Pension Scheme Medical Cash Back Plan Life Assurance Onsite free car parking Subsidised staff canteen Bike to work scheme Company Day Annual volunteering day Employee Referral Scheme Free yearly flu vaccination Discounts on selected products and services Employee Assistance Programme- Health and Wellbeing If you're a proactive Facilities Manager looking for your next contract opportunity, we'd love to hear from you. Apply today or get in touch for more information.
May 05, 2026
Contractor
We're looking for an experienced Facilities Manager to oversee hard and soft services across five sites for our client who are based close to High Wycombe. Reporting to the Head of Transport & Logistics, you'll lead a small team of 5 while taking a hands-on role in delivering a high-performing, compliant, and efficient facilities function within a unique hybrid FM model. This is a 12 month fixed term contract paying a salary up to £50,000 Key Responsibilities for the Facilities Manager role are: Manage all site services including maintenance, cleaning, security, and receptionPreview (opens in a new tab) Lead planned preventative maintenance and site improvement projects Ensure compliance with Health & Safety and ISO 9001 / ISO 14001 standards Manage contractors, suppliers, and facilities budget Oversee fleet and pool vehicles Act as the key contact for stakeholders across the business Skills required for the Facilities Manager role are: Proven Facilities Management experience across multiple sites Strong leadership and project management skills Solid understanding of compliance and HSE standards Hands-on, organised, and able to manage multiple priorities Benefits: Contributory Pension Scheme Medical Cash Back Plan Life Assurance Onsite free car parking Subsidised staff canteen Bike to work scheme Company Day Annual volunteering day Employee Referral Scheme Free yearly flu vaccination Discounts on selected products and services Employee Assistance Programme- Health and Wellbeing If you're a proactive Facilities Manager looking for your next contract opportunity, we'd love to hear from you. Apply today or get in touch for more information.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Blatchford is a multi-award-winning, global, manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users click apply for full job details
May 05, 2026
Full time
Blatchford is a multi-award-winning, global, manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 02, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
We are recruiting for a Production Manager to join our London-based manufacturing client in a key role focused on keeping everything on track and meeting lead times. You'll report to the Head of Production and work a 4-day rotating shift pattern (days and nights). As a Production Manager, you will be part of the industrial production team, leading and supporting up to 50 production staff per shift. You'll play a big part in driving performance and making sure all safety and quality standards are consistently followed. THE SUCCESSFUL APPLICANT 5+ Years people management experience (including investigations, disciplinaries, people development, improvement development plans, etc.) Previous supervisory or line management experience. Experience of Lean manufacturing principles (desirable). Strong attention to detail. Proven ability to lead and motivate a team, manage conflict and drive results. Ability to move and navigate amongst different areas. Strong Communication Skills. Interpersonal skills. Able to demonstrate excellent organizational Skills. Able to plan production schedules and monitor materials availability. Flexibility to work shift rotations of days/nights. UK Drivers licence. JOB DESCRIPTION Ensure compliance across all teams with Health & Safety and Quality requirements to maintain a safe working environment. Support a culture of safety and quality within the team; ensure all procedures are followed and Protective Personal Equipment is always used correctly. Participate in new product introductions when required, ensuring that production aspects are taken into account. Oversee technician performance ensuring that Operational Compliance Assessments meet targets. Be a champion for product quality and continuous improvement activities. Ensure team members always adhere to Quality build processes and procedures. Ensure all HSE processes are correct, scheduling regular maintenance and only accepting new facilities into production after the New Product Introduction procedure is completed. Ensure company Health & Safety policies are applied; ensure all staff activities are carried out in a safe manner. Monitor staff compliance with the HSE rules. Ensure Departmental health safety checks are carried out on time and equipment is labelled where required. Report all Accidents & Near Misses in a timely manner to HSE Department. Enforce & adhere to local clean area rules (ESD, Washing hands etc). Manage any noncompliance. Ensure ESD Protocols are followed by departmental staff. Ensure infrastructure is in place. Implement and promote a culture of continuous improvement, including process optimizations and waste reduction initiatives. Coordinate with the maintenance team to schedule regular equipment maintenance and minimize downtime. To ensure that all production teams are aligned and that product is made to agreed schedules and to the right quality standard. Manage shifts loading and skills allocation per shift. Track and analyse team performance, providing feedback and coaching to improve efficiency, quality and output. Collaborate cross functionally with support teams to resolve issues in a timely manner. Leading root cause analysis and 5 why's. Lead and support team development helping people to reach their potential. Understand all people management policies and procedures; work closely with HR Manager as necessary. Manage employee performance, attendance and adherence to quality and safety policies and procedures; manage through formal processes any non-adherence. Address and resolve conflicts within the team to maintain a positive working environment. Use the "Spot Award" to recognize and reward exceptional performance, boosting team morale. Communicate clearly and effectively any business information that should be cascaded to the team, setting expectations and goals. Monitor, manage and report teams performance. Encourage and implement cross-training programs to increase workforce flexibility and resilience. Participate in recruitment campaigns and conduct interviews are required. Carry out return to work interviews. Carry out any HR investigations when required. Promote 6s and lean manufacturing principles, actively supporting the area champion in driving Cis. Preparation of reports and KPI's with analysis included. REMUNERATION PACKAGE ON OFFER Competitivesalary and car allowance of £6,120 plus annual bonus
May 01, 2026
Full time
We are recruiting for a Production Manager to join our London-based manufacturing client in a key role focused on keeping everything on track and meeting lead times. You'll report to the Head of Production and work a 4-day rotating shift pattern (days and nights). As a Production Manager, you will be part of the industrial production team, leading and supporting up to 50 production staff per shift. You'll play a big part in driving performance and making sure all safety and quality standards are consistently followed. THE SUCCESSFUL APPLICANT 5+ Years people management experience (including investigations, disciplinaries, people development, improvement development plans, etc.) Previous supervisory or line management experience. Experience of Lean manufacturing principles (desirable). Strong attention to detail. Proven ability to lead and motivate a team, manage conflict and drive results. Ability to move and navigate amongst different areas. Strong Communication Skills. Interpersonal skills. Able to demonstrate excellent organizational Skills. Able to plan production schedules and monitor materials availability. Flexibility to work shift rotations of days/nights. UK Drivers licence. JOB DESCRIPTION Ensure compliance across all teams with Health & Safety and Quality requirements to maintain a safe working environment. Support a culture of safety and quality within the team; ensure all procedures are followed and Protective Personal Equipment is always used correctly. Participate in new product introductions when required, ensuring that production aspects are taken into account. Oversee technician performance ensuring that Operational Compliance Assessments meet targets. Be a champion for product quality and continuous improvement activities. Ensure team members always adhere to Quality build processes and procedures. Ensure all HSE processes are correct, scheduling regular maintenance and only accepting new facilities into production after the New Product Introduction procedure is completed. Ensure company Health & Safety policies are applied; ensure all staff activities are carried out in a safe manner. Monitor staff compliance with the HSE rules. Ensure Departmental health safety checks are carried out on time and equipment is labelled where required. Report all Accidents & Near Misses in a timely manner to HSE Department. Enforce & adhere to local clean area rules (ESD, Washing hands etc). Manage any noncompliance. Ensure ESD Protocols are followed by departmental staff. Ensure infrastructure is in place. Implement and promote a culture of continuous improvement, including process optimizations and waste reduction initiatives. Coordinate with the maintenance team to schedule regular equipment maintenance and minimize downtime. To ensure that all production teams are aligned and that product is made to agreed schedules and to the right quality standard. Manage shifts loading and skills allocation per shift. Track and analyse team performance, providing feedback and coaching to improve efficiency, quality and output. Collaborate cross functionally with support teams to resolve issues in a timely manner. Leading root cause analysis and 5 why's. Lead and support team development helping people to reach their potential. Understand all people management policies and procedures; work closely with HR Manager as necessary. Manage employee performance, attendance and adherence to quality and safety policies and procedures; manage through formal processes any non-adherence. Address and resolve conflicts within the team to maintain a positive working environment. Use the "Spot Award" to recognize and reward exceptional performance, boosting team morale. Communicate clearly and effectively any business information that should be cascaded to the team, setting expectations and goals. Monitor, manage and report teams performance. Encourage and implement cross-training programs to increase workforce flexibility and resilience. Participate in recruitment campaigns and conduct interviews are required. Carry out return to work interviews. Carry out any HR investigations when required. Promote 6s and lean manufacturing principles, actively supporting the area champion in driving Cis. Preparation of reports and KPI's with analysis included. REMUNERATION PACKAGE ON OFFER Competitivesalary and car allowance of £6,120 plus annual bonus
QSHE Manager Flexible location (UK travel required) £55,000 + benefits Join a leading facilities management organisation as a QSHE Manager, supporting operational teams to deliver high standards of Quality, Safety, Health and Environmental performance across a multi-site portfolio. This is a hands-on role with national exposure, offering the chance to influence safety culture, support contract teams, and help maintain robust management systems across the business. Key Responsibilities Provide QSHE support to contract and operational management teams. Carry out site inspections, audits, and follow up on actions and non-compliances. Support risk assessments, method statements, and contract safety plans. Lead and support accident and incident investigations. Develop and deliver QSHE training where required. Support client audits and contract mobilisation activity. Contribute to the national QSHE team and continuous improvement initiatives. Maintain and support certification to ISO 45001, ISO 9001, and ISO 14001. What We re Looking For QSHE experience within Facilities Management, M&E, or multi-site environments. Strong knowledge of UK health & safety legislation and statutory compliance. Experience working with ISO management systems. Confident communicator with strong influencing skills. NEBOSH Level 6 Diploma (or equivalent) and a full UK driving licence. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
May 01, 2026
Full time
QSHE Manager Flexible location (UK travel required) £55,000 + benefits Join a leading facilities management organisation as a QSHE Manager, supporting operational teams to deliver high standards of Quality, Safety, Health and Environmental performance across a multi-site portfolio. This is a hands-on role with national exposure, offering the chance to influence safety culture, support contract teams, and help maintain robust management systems across the business. Key Responsibilities Provide QSHE support to contract and operational management teams. Carry out site inspections, audits, and follow up on actions and non-compliances. Support risk assessments, method statements, and contract safety plans. Lead and support accident and incident investigations. Develop and deliver QSHE training where required. Support client audits and contract mobilisation activity. Contribute to the national QSHE team and continuous improvement initiatives. Maintain and support certification to ISO 45001, ISO 9001, and ISO 14001. What We re Looking For QSHE experience within Facilities Management, M&E, or multi-site environments. Strong knowledge of UK health & safety legislation and statutory compliance. Experience working with ISO management systems. Confident communicator with strong influencing skills. NEBOSH Level 6 Diploma (or equivalent) and a full UK driving licence. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
Overview Responsible for the operational management of a large-scale or complex construction project under the guidance of the Senior Site Agent. Leads the on-site team to ensure safe, efficient and high-quality delivery. Provides direct supervision and mentoring to Site Managers, Site Agents and supervisory staff while ensuring alignment with project programme, commercial objectives and company standards. At John Sisk & Son, we're more than a construction company, we're a family owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. Responsibilities Manage and oversee the day-to-day operations of the site to ensure work is carried out safely, efficiently and to programme Lead Site Managers, Site Agents, General Site Supervisors and other supervisory staff to achieve project objectives Ensure strict compliance with health, safety, environmental and quality procedures and actively promote a zero incident culture Monitor progress against the project programme, ensuring weekly targets and milestones are achieved Coordinate site setup and ensure facilities are prepared prior to project launch Manage sub contractor relationships and work collaboratively to resolve issues impacting programme, cost, safety or quality Maintain and review site records including Temporary Works Registers, daily diaries, quality documentation and HSEQS logs Lead site meetings, briefings and whiteboard sessions to communicate priorities, objectives and safety expectations Escalate risks or challenges to Senior Site Agent or Senior Operations Manager for mitigation Support the commercial and project management teams in understanding site requirements and achieving cost effective delivery Drive continuous improvement by identifying opportunities to enhance safety, productivity, quality and efficiency Mentor and develop Site Managers and supervisory staff, supporting professional development and succession planning Experience Extensive experience managing medium to large scale construction projects Strong leadership and people management skills, capable of supervising multi level site teams Knowledge of industrial relations and subcontractor management Excellent communication skills, capable of influencing and building consensus among stakeholders Ability to prioritise, make decisions under pressure and resolve operational challenges on site Comprehensive understanding of construction methods, trade requirements and codes of practice Proven experience in programme management and project delivery within budget and schedule Strong awareness of health, safety, environmental and quality management practices Qualifications Required Trade or technical background with substantial site management experience IOSH or equivalent health and safety management training Temporary works and excavation safety training Working at heights and scaffolding training Lifting and cranage operations training Additional HSEQS training as required by site HSE plan Understanding of BIM strategy and new construction technology Desirable Completion of Sisk internal management programme Project management qualification or course Relevant degree in construction or engineering Additional Information Competitive salary 26 days annual leave Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
May 01, 2026
Full time
Overview Responsible for the operational management of a large-scale or complex construction project under the guidance of the Senior Site Agent. Leads the on-site team to ensure safe, efficient and high-quality delivery. Provides direct supervision and mentoring to Site Managers, Site Agents and supervisory staff while ensuring alignment with project programme, commercial objectives and company standards. At John Sisk & Son, we're more than a construction company, we're a family owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. Responsibilities Manage and oversee the day-to-day operations of the site to ensure work is carried out safely, efficiently and to programme Lead Site Managers, Site Agents, General Site Supervisors and other supervisory staff to achieve project objectives Ensure strict compliance with health, safety, environmental and quality procedures and actively promote a zero incident culture Monitor progress against the project programme, ensuring weekly targets and milestones are achieved Coordinate site setup and ensure facilities are prepared prior to project launch Manage sub contractor relationships and work collaboratively to resolve issues impacting programme, cost, safety or quality Maintain and review site records including Temporary Works Registers, daily diaries, quality documentation and HSEQS logs Lead site meetings, briefings and whiteboard sessions to communicate priorities, objectives and safety expectations Escalate risks or challenges to Senior Site Agent or Senior Operations Manager for mitigation Support the commercial and project management teams in understanding site requirements and achieving cost effective delivery Drive continuous improvement by identifying opportunities to enhance safety, productivity, quality and efficiency Mentor and develop Site Managers and supervisory staff, supporting professional development and succession planning Experience Extensive experience managing medium to large scale construction projects Strong leadership and people management skills, capable of supervising multi level site teams Knowledge of industrial relations and subcontractor management Excellent communication skills, capable of influencing and building consensus among stakeholders Ability to prioritise, make decisions under pressure and resolve operational challenges on site Comprehensive understanding of construction methods, trade requirements and codes of practice Proven experience in programme management and project delivery within budget and schedule Strong awareness of health, safety, environmental and quality management practices Qualifications Required Trade or technical background with substantial site management experience IOSH or equivalent health and safety management training Temporary works and excavation safety training Working at heights and scaffolding training Lifting and cranage operations training Additional HSEQS training as required by site HSE plan Understanding of BIM strategy and new construction technology Desirable Completion of Sisk internal management programme Project management qualification or course Relevant degree in construction or engineering Additional Information Competitive salary 26 days annual leave Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 30, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Overview Are you looking for an exciting growth opportunity with a global company who is the top of its class? Are you passionate about automotive? MPG is seeking an experienced and forward thinking QHSE Manager to own and elevate Quality, Health & Safety, Environmental standards, and Facilities management across our European operations. This is a high impact leadership role, central to our operational excellence strategy. You'll shape the systems, culture, and processes that ensure our products meet the highest standards, our people work safely, and our facilities operate efficiently. If you're passionate about building robust systems, empowering teams, and driving continual improvement across multiple sites - we want to meet you. Responsibilities Leadership: Develop and lead a cohesive QHSE function that supports all operational areas (production, procurement, logistics, etc.); Define and communicate a clear Quality and EH&S vision aligned with the company's operational and strategic goals; Manage and mentor QHSE/Returns teams across multiple sites (8-10 people), ensuring consistent standards, tools, and performance expectations; Be an active leader in the Operations organisation driving change and continuous improvement Quality Management: Own and maintain the company-wide Quality Management System and Quality Policy; Ensure ISO 9001 certification is achieved and sustained at designated locations; Develop, harmonise and implement consistent quality standards, procedures, and specifications across all MPG operations; Ensure all processes comply with relevant safety, legal, and international standards; Conduct regular audits and reviews to ensure adherence to internal and external quality requirements Quality Assurance & Control: Ensure that all products (manufactured in-house and sourced from suppliers) meet requirements; Work closely with customer-facing teams to understand expectations and ensure they are met or exceeded; Analysing, identifying and implementing manufacturing and/or business process improvements which will improve capability and performance; Collaborate with Production, Engineering, Purchasing and key suppliers to improve product quality; Integrate supplier quality standards across sites; Lead initiatives to reduce internal and external quality issues; Support manufacturing teams by providing quality assurance expertise and best practices; Conduct inspections, reviews, and testing (e.g., First Article Inspection) to validate part quality; Investigate quality concerns, lead root cause analysis, and collaborate cross-functionally to develop and implement corrective actions Returns Management: Oversee customer and vendor returns processes, ensuring timely inspections, root cause identification, and corrective action; Manage centralised returns operation, improving turnaround times and supporting customer service effectiveness; Collaborate with Procurement and Supplier Quality to process RTVs (Return to Vendor), scrappage, or rework decisions; Monitor return trends, identify recurring issues, and recommend process improvements EH&S: Develop & maintain occupational health and safety policy and governance arrangements; Develop and maintain a health and safety management system that reflects legal and good practice standards; Develop and maintain a process for health and safety inspections and audits to monitor performance. Measure and report health and safety performance; Identify hazards and complete risk assessments / incident investigations; Align health and safety decision-making with business decision-making and risk management; Advise on the maintenance and improvement of safe systems of work; Train and educate SNG Group colleagues to enhance the health and safety culture Facilities: Overseeing facility based activities including security, parking, cleaning, building works etc; Ensure all facilities meet environmental, health and security standards; Ensure that facilities / amenities, such as water, heating, air-con etc, are well-maintained; Management of the company vehicle fleet Key Performance Indicators ISO9001 compliance / certification NCR containment Reduction in non-conformances / customer returns Increase internal and external supplied quality Documentation compliance Internal audit plan on-time to plan CAPA action closure TRIR / Near misses Skills & Qualifications Experience in Quality and/or EH&S leadership essential Proven experience of managing / maintaining an ISO9001 Quality Management System essential NEBOSH / IOSH (or similar) accreditation highly desirable Strong understanding of national or international industry regulations desirable Decision making ability coupled with the ability to work independently and proactively essential Excellent investigative and problem-solving skills High attention to detail and accuracy essential Excellent verbal and written communication skills essential Ability to create and maintain effective working relationships essential Knowledge of Microsoft Office systems and strong analytical skills essential Flexibility and adaptability in a dynamic environment essential Core Competency Requirement Communication: Conveys information clearly and effectively across audiences (Advanced) Collaboration: Works effectively with others to achieve common goals (Expert) Trust & Results: Takes ownership of work and delivers high-quality outcomes (Advanced) Innovation: Seeks better ways of working and embraces change (Proficient) Technical Expertise: Proven capability to perform tasks requiring specific knowledge, experience or professional qualifications (Advanced) Leadership: Inspires and enables others to achieve goals and develop their potential (Proficient) About Us MPG is a global collective servicing the classic British and Specialty automotive hobby. From MGs to Austin Healeys, Triumphs to Classic Mini, our goal is to be leading worldwide source for British and Specialty automotive parts and accessories. Land Rover, Jaguar, and even the Mazda Miata, our passion for amazing sports cars is only shadowed by the passion of the cars owners around the world. We are made up of 3 distinct companies, who all share the same goals and values. Moss (Moss Miata, Moss Motors, and Moss Europe), Rimmer, and SNG Barratt, strive to meet the needs of all owners, from basic maintenance to performance products, brake pads to superchargers. We craft our own upholstery, design our own products, and source the best quality parts for the cars we serve found anywhere around the world. Join a team that works hard, has fun, and is committed to the future of the hobby through integrity, teamwork, and an inventive automotive spirit.
Apr 30, 2026
Full time
Overview Are you looking for an exciting growth opportunity with a global company who is the top of its class? Are you passionate about automotive? MPG is seeking an experienced and forward thinking QHSE Manager to own and elevate Quality, Health & Safety, Environmental standards, and Facilities management across our European operations. This is a high impact leadership role, central to our operational excellence strategy. You'll shape the systems, culture, and processes that ensure our products meet the highest standards, our people work safely, and our facilities operate efficiently. If you're passionate about building robust systems, empowering teams, and driving continual improvement across multiple sites - we want to meet you. Responsibilities Leadership: Develop and lead a cohesive QHSE function that supports all operational areas (production, procurement, logistics, etc.); Define and communicate a clear Quality and EH&S vision aligned with the company's operational and strategic goals; Manage and mentor QHSE/Returns teams across multiple sites (8-10 people), ensuring consistent standards, tools, and performance expectations; Be an active leader in the Operations organisation driving change and continuous improvement Quality Management: Own and maintain the company-wide Quality Management System and Quality Policy; Ensure ISO 9001 certification is achieved and sustained at designated locations; Develop, harmonise and implement consistent quality standards, procedures, and specifications across all MPG operations; Ensure all processes comply with relevant safety, legal, and international standards; Conduct regular audits and reviews to ensure adherence to internal and external quality requirements Quality Assurance & Control: Ensure that all products (manufactured in-house and sourced from suppliers) meet requirements; Work closely with customer-facing teams to understand expectations and ensure they are met or exceeded; Analysing, identifying and implementing manufacturing and/or business process improvements which will improve capability and performance; Collaborate with Production, Engineering, Purchasing and key suppliers to improve product quality; Integrate supplier quality standards across sites; Lead initiatives to reduce internal and external quality issues; Support manufacturing teams by providing quality assurance expertise and best practices; Conduct inspections, reviews, and testing (e.g., First Article Inspection) to validate part quality; Investigate quality concerns, lead root cause analysis, and collaborate cross-functionally to develop and implement corrective actions Returns Management: Oversee customer and vendor returns processes, ensuring timely inspections, root cause identification, and corrective action; Manage centralised returns operation, improving turnaround times and supporting customer service effectiveness; Collaborate with Procurement and Supplier Quality to process RTVs (Return to Vendor), scrappage, or rework decisions; Monitor return trends, identify recurring issues, and recommend process improvements EH&S: Develop & maintain occupational health and safety policy and governance arrangements; Develop and maintain a health and safety management system that reflects legal and good practice standards; Develop and maintain a process for health and safety inspections and audits to monitor performance. Measure and report health and safety performance; Identify hazards and complete risk assessments / incident investigations; Align health and safety decision-making with business decision-making and risk management; Advise on the maintenance and improvement of safe systems of work; Train and educate SNG Group colleagues to enhance the health and safety culture Facilities: Overseeing facility based activities including security, parking, cleaning, building works etc; Ensure all facilities meet environmental, health and security standards; Ensure that facilities / amenities, such as water, heating, air-con etc, are well-maintained; Management of the company vehicle fleet Key Performance Indicators ISO9001 compliance / certification NCR containment Reduction in non-conformances / customer returns Increase internal and external supplied quality Documentation compliance Internal audit plan on-time to plan CAPA action closure TRIR / Near misses Skills & Qualifications Experience in Quality and/or EH&S leadership essential Proven experience of managing / maintaining an ISO9001 Quality Management System essential NEBOSH / IOSH (or similar) accreditation highly desirable Strong understanding of national or international industry regulations desirable Decision making ability coupled with the ability to work independently and proactively essential Excellent investigative and problem-solving skills High attention to detail and accuracy essential Excellent verbal and written communication skills essential Ability to create and maintain effective working relationships essential Knowledge of Microsoft Office systems and strong analytical skills essential Flexibility and adaptability in a dynamic environment essential Core Competency Requirement Communication: Conveys information clearly and effectively across audiences (Advanced) Collaboration: Works effectively with others to achieve common goals (Expert) Trust & Results: Takes ownership of work and delivers high-quality outcomes (Advanced) Innovation: Seeks better ways of working and embraces change (Proficient) Technical Expertise: Proven capability to perform tasks requiring specific knowledge, experience or professional qualifications (Advanced) Leadership: Inspires and enables others to achieve goals and develop their potential (Proficient) About Us MPG is a global collective servicing the classic British and Specialty automotive hobby. From MGs to Austin Healeys, Triumphs to Classic Mini, our goal is to be leading worldwide source for British and Specialty automotive parts and accessories. Land Rover, Jaguar, and even the Mazda Miata, our passion for amazing sports cars is only shadowed by the passion of the cars owners around the world. We are made up of 3 distinct companies, who all share the same goals and values. Moss (Moss Miata, Moss Motors, and Moss Europe), Rimmer, and SNG Barratt, strive to meet the needs of all owners, from basic maintenance to performance products, brake pads to superchargers. We craft our own upholstery, design our own products, and source the best quality parts for the cars we serve found anywhere around the world. Join a team that works hard, has fun, and is committed to the future of the hobby through integrity, teamwork, and an inventive automotive spirit.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 30, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Marshall Aerospace and Defence Group
Cambridge, Cambridgeshire
.Health Safety and Environmental Specialist page is loaded Health Safety and Environmental Specialistlocations: Cambridge, UKtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR105289 Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands. Marshall Group is an Equal Opportunity Employer Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click .
Apr 30, 2026
Full time
.Health Safety and Environmental Specialist page is loaded Health Safety and Environmental Specialistlocations: Cambridge, UKtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR105289 Why join Marshall Land Systems in this role: The role of Health and Safety Environment Specialist is to provide specialist knowledge to the Health & Safety and Environment Team, with an in-depth understanding of processes, procedures, and policies and to offer specialist analysis, advice, and support to all parts of the Marshall business. Job Description Support the Head of HSE and Health, Safety and Environment Manager to maintain legal compliance for Health, Safety and Environmental legislation and regulations to all parts of the Marshall Land Systems business. To implement and enforce safe working practices in line with the company's policies and procedures. To action and ensure timely investigation of accidents and incidents (health, safety and environmental) and review recommendations for preventative and corrective actions whilst using the Quality Management System and process. Actively participate in driving improvements and initiatives to promote a positive Health & Safety culture across the business To carry out auditor duties for Marshall Land Systems operations as required and in line with the business audit programme. Provide advice and guidance to ensure that the ISO14001 systems and developing framework of ISO 45001, and HSG65 are implemented and maintained across the business. Actively contribute and support safety meetings. Assist with health and safety communication, such as SLAM (Stop, look,assess manage alerts) and toolbox talks. Carry out trend analysis for safety coaching conversations/safety observations whilst actively participating and providing guidance to the safety programme as well as championing an employee led initiatives. To support teams in undertaking root cause analysis, implementing corrective actions and any preventative measures as may be required. To support the event management process by reviewing and assessing new reports using the company reporting system. Conduct health and safety training and awareness sessions as required by the business, e.g., Safety Coaching Conversation training and Face Fit testing. Deputise for the HSE Manager as may be required. Supporting with other day to day health and safety requirements or any other health and safety needs that may arise within the business and as directed by the Health and Safety Manager. Apply if you have most of the following: NEBOSH Health & Safety General Certificate and/or IOSH Managing Safely, ideally complemented by a work experience in manufacturing. Strong grounding in HSE preferably within manufacturing. Proven record of conducting risk assessments and audits is essential. Have excellent communication and problem-solving skills. Excellent investigation, analysis and reporting skills. Ability to always demonstrate professional integrity. Ability to demonstrate Innovation and proactiveness. Maintain a professional approach to issues and problems. Working knowledge of Microsoft tools such as Word, Excel and Visio is essential. Self-motivated with the ability to work to deadlines and constantly juggle priorities. Excellent analytical skills and attention to detail. Accident Investigation. Risk Assessments. Auditing and monitoring. Good presentation skills. The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell). Pension contributions up to 9%. Private medical insurance. Extensive flexible benefit program including Cycle to Work. Life assurance at 4x basic salary. Enhanced parental leave and pay. Paid volunteering leave. Access to industry leading wellbeing resources and tools. Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands. Marshall Group is an Equal Opportunity Employer Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click .
HSE Manager Burnley Mon-Thurs 7.30am-4.30pm, Fri 7.30am-12.30pm HSE Manager The Role The HSE Manager is responsible for leading and continuously improving Health, Safety, and Environmental (HSE) performance across the manufacturing site and office operations. The role ensures full compliance with UK legislation, supports a proactive and engaged safety culture, and maintains audit readiness across all functions. The role is highly operational, with a customer orientated approach working collaboratively with functional managers, coordinators, departmental trainers, and employees to ensure that risk assessments, control measures and safe working practices are consistently applied and effective. HSE Manager Main Responsibilities Ensure compliance with all UK legal, regulatory and Company HSE requirements. Maintain site legislative register and always ensure audit readiness. Ensure compliance with statutory inspections including: LEV, LOLER. PSSR and Power Press regulations. Promote a positive, proactive HSE culture across the site and subsidiaries. Maintain audit readiness of ISO 45001 management systems. Ensure business complies with ISO 14001 management systems. Lead internal audits and support external audits and inspections. Ensure corrective actions are identified, tracked and completed. Lead investigations and ensure root cause analysis and lesseons learned are embedded. Work closely with the Training Manager to ensure all training is current and aligned to UK legislation. Support onboarding inductions and communicate HSE expectations. Implement and maintain PDCA approach to risk assessments (Plan-Do-Check-Act). Develop and support monthly Planned General Inspections carried out by area coordinators. Review, challenge and support completion of audit findings and corrective actions. Manage and support significant changes including asset introductions and New Product Introductions through systematic Management of Change procedures. Contribute to the site risk register and support capital investment planning. Lead PUWER compliance and equipment safety audits. Drive improvements across waste reduction, emissions control and sustainability. Identify and challenge unsafe practices. Support emergency preparedness activites and response planning. Assist with fire safety requirements and risk assessments. Support occupational health surveillance programs. Assist with return to work documentation. Conduct drug and alcohol testing in line with Company Policy. Present rolling HSE strategic plans to Board of Directors. HSE Manager The Candidate NEBOSH Diploma (or equivalent level 6 qualification). Proven experience in an HSE role within a manufacturing or industrial environment. Strong knowledge of UK HSE Legislation, including PUWER and risk management. Experience with audits, inspections and incident investigations. HSE Manager Benefits Benefits Company pension scheme 32 days holiday Onsite gym Free eye test & contribution to glasses Flu vaccinations PSA testing Employee Assistance Program Occupational health Life insurance Childcare vouchers Electric car charging Modern employee facilities Uniform and PPE provided Recruitment finders fee INDAB
Apr 30, 2026
Full time
HSE Manager Burnley Mon-Thurs 7.30am-4.30pm, Fri 7.30am-12.30pm HSE Manager The Role The HSE Manager is responsible for leading and continuously improving Health, Safety, and Environmental (HSE) performance across the manufacturing site and office operations. The role ensures full compliance with UK legislation, supports a proactive and engaged safety culture, and maintains audit readiness across all functions. The role is highly operational, with a customer orientated approach working collaboratively with functional managers, coordinators, departmental trainers, and employees to ensure that risk assessments, control measures and safe working practices are consistently applied and effective. HSE Manager Main Responsibilities Ensure compliance with all UK legal, regulatory and Company HSE requirements. Maintain site legislative register and always ensure audit readiness. Ensure compliance with statutory inspections including: LEV, LOLER. PSSR and Power Press regulations. Promote a positive, proactive HSE culture across the site and subsidiaries. Maintain audit readiness of ISO 45001 management systems. Ensure business complies with ISO 14001 management systems. Lead internal audits and support external audits and inspections. Ensure corrective actions are identified, tracked and completed. Lead investigations and ensure root cause analysis and lesseons learned are embedded. Work closely with the Training Manager to ensure all training is current and aligned to UK legislation. Support onboarding inductions and communicate HSE expectations. Implement and maintain PDCA approach to risk assessments (Plan-Do-Check-Act). Develop and support monthly Planned General Inspections carried out by area coordinators. Review, challenge and support completion of audit findings and corrective actions. Manage and support significant changes including asset introductions and New Product Introductions through systematic Management of Change procedures. Contribute to the site risk register and support capital investment planning. Lead PUWER compliance and equipment safety audits. Drive improvements across waste reduction, emissions control and sustainability. Identify and challenge unsafe practices. Support emergency preparedness activites and response planning. Assist with fire safety requirements and risk assessments. Support occupational health surveillance programs. Assist with return to work documentation. Conduct drug and alcohol testing in line with Company Policy. Present rolling HSE strategic plans to Board of Directors. HSE Manager The Candidate NEBOSH Diploma (or equivalent level 6 qualification). Proven experience in an HSE role within a manufacturing or industrial environment. Strong knowledge of UK HSE Legislation, including PUWER and risk management. Experience with audits, inspections and incident investigations. HSE Manager Benefits Benefits Company pension scheme 32 days holiday Onsite gym Free eye test & contribution to glasses Flu vaccinations PSA testing Employee Assistance Program Occupational health Life insurance Childcare vouchers Electric car charging Modern employee facilities Uniform and PPE provided Recruitment finders fee INDAB
Ready to find the right role for you? Grade: 4.1 Hours: 24 hrs per week, part-time Location: Springfield Farm Landfill Broad Lane Beaconsfield Buckinghamshire HP9 1XD When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Process purchase orders, invoices and related queries accurately and in a timely manner, investigating and resolving any discrepancies. Assist with recording and receipt of capital and operational spend against budget, regularly liaising with site operations to confirm delivery of goods and services. Compile and maintain accurate records across various databases and systems, ensuring supplier information and filing systems are kept up to date. Manage administration and reporting requirements to support site compliance. Maintain records for inductions, training assessments and QHSE procedures, ensuring these are regularly reviewed and updated. Act as site receptionist, managing incoming calls, and queries. Welcome all visitors, ensuring correct sign-in procedures are followed and appropriate inductions are issued. Ensure all visitors and contractors comply with PPE requirements and site rules at all times. Manage site facilities including the conference room, coordinating bookings, room preparation and minute taking when required. Manage weighbridge operations when required. Assist with Elemos queries, liaising with internal departments to resolve issues promptly. Undertake any other duties as reasonably required to support the efficient operation of the site. What we're looking for; Previous experience in a similar administrative or operational role, ideally within the waste, logistics or a regulated industry. Weighbridge experience is desirable. Strong IT skills with the ability to quickly learn and navigate multiple internal systems. Accurate data entry and analytical skills with the ability to produce clear, concise reports. Excellent organisational skills with the ability to prioritise a varied workload and meet deadlines. Strong communication and interpersonal skills, with the ability to build effective working relationships across all levels. Ability to work both independently and collaboratively as part of a team. A proactive and flexible approach to work, with a willingness to take on varied tasks as required. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 30, 2026
Full time
Ready to find the right role for you? Grade: 4.1 Hours: 24 hrs per week, part-time Location: Springfield Farm Landfill Broad Lane Beaconsfield Buckinghamshire HP9 1XD When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Process purchase orders, invoices and related queries accurately and in a timely manner, investigating and resolving any discrepancies. Assist with recording and receipt of capital and operational spend against budget, regularly liaising with site operations to confirm delivery of goods and services. Compile and maintain accurate records across various databases and systems, ensuring supplier information and filing systems are kept up to date. Manage administration and reporting requirements to support site compliance. Maintain records for inductions, training assessments and QHSE procedures, ensuring these are regularly reviewed and updated. Act as site receptionist, managing incoming calls, and queries. Welcome all visitors, ensuring correct sign-in procedures are followed and appropriate inductions are issued. Ensure all visitors and contractors comply with PPE requirements and site rules at all times. Manage site facilities including the conference room, coordinating bookings, room preparation and minute taking when required. Manage weighbridge operations when required. Assist with Elemos queries, liaising with internal departments to resolve issues promptly. Undertake any other duties as reasonably required to support the efficient operation of the site. What we're looking for; Previous experience in a similar administrative or operational role, ideally within the waste, logistics or a regulated industry. Weighbridge experience is desirable. Strong IT skills with the ability to quickly learn and navigate multiple internal systems. Accurate data entry and analytical skills with the ability to produce clear, concise reports. Excellent organisational skills with the ability to prioritise a varied workload and meet deadlines. Strong communication and interpersonal skills, with the ability to build effective working relationships across all levels. Ability to work both independently and collaboratively as part of a team. A proactive and flexible approach to work, with a willingness to take on varied tasks as required. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Health, Safety, Environmental and Facilities Manager Manchester 55,000 + 5,300 Car Allowance + Further Benefits Are you ready to lead safety and facilities improvements in a busy, flagship site? Can you influence operational teams to adopt safe and compliant working practices across diverse locations? We're seeking an experienced Health, Safety, Environmental and Facilities Manager to oversee a flagship site within a major logistics and distribution operation. This standalone role offers the opportunity to bring structure, consistency, and confidence to a decentralised safety and facilities function, supporting a key business growth area. Key responsibilities include: Leading HSE and facilities initiatives to ensure legal compliance and continuous improvement Managing major CAPEX projects, including infrastructure upgrades and maintenance standards Driving risk assessments, internal audits, and safety inspections across sites Standardising safe working procedures and delivering targeted training programmes Supporting contractor management, incident investigations, and facilities governance The ideal candidate will have: NEBOSH Diploma or equivalent health and safety qualification Strong facilities management experience, including budget and contractor oversight Proven ability to interpret legislation into practical actions and improvements Experience working within large, busy warehouse or logistics environments What does this role offer you? Salary up to 55,000 DOE plus 5,300 car allowance Discretionary bonus scheme and pension (5% employer / 5% employee), plus life assurance (up to 3x salary) 33 days holiday with option to buy up to 5 additional days Flexible working perk including early finish Fridays Long service awards, share save scheme, Cycle to Work and healthcare cash plan Join a forward-thinking organisation committed to safety, sustainability, and diversity. Grow your career in a supportive, inclusive culture where you can truly make a difference. For more information or to apply, please contact Sam Tearne at or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you. Health, Safety, Environmental and Facilities Manager Manchester 55,000 + 5,300 Car Allowance + Further Benefits
Apr 29, 2026
Full time
Health, Safety, Environmental and Facilities Manager Manchester 55,000 + 5,300 Car Allowance + Further Benefits Are you ready to lead safety and facilities improvements in a busy, flagship site? Can you influence operational teams to adopt safe and compliant working practices across diverse locations? We're seeking an experienced Health, Safety, Environmental and Facilities Manager to oversee a flagship site within a major logistics and distribution operation. This standalone role offers the opportunity to bring structure, consistency, and confidence to a decentralised safety and facilities function, supporting a key business growth area. Key responsibilities include: Leading HSE and facilities initiatives to ensure legal compliance and continuous improvement Managing major CAPEX projects, including infrastructure upgrades and maintenance standards Driving risk assessments, internal audits, and safety inspections across sites Standardising safe working procedures and delivering targeted training programmes Supporting contractor management, incident investigations, and facilities governance The ideal candidate will have: NEBOSH Diploma or equivalent health and safety qualification Strong facilities management experience, including budget and contractor oversight Proven ability to interpret legislation into practical actions and improvements Experience working within large, busy warehouse or logistics environments What does this role offer you? Salary up to 55,000 DOE plus 5,300 car allowance Discretionary bonus scheme and pension (5% employer / 5% employee), plus life assurance (up to 3x salary) 33 days holiday with option to buy up to 5 additional days Flexible working perk including early finish Fridays Long service awards, share save scheme, Cycle to Work and healthcare cash plan Join a forward-thinking organisation committed to safety, sustainability, and diversity. Grow your career in a supportive, inclusive culture where you can truly make a difference. For more information or to apply, please contact Sam Tearne at or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you. Health, Safety, Environmental and Facilities Manager Manchester 55,000 + 5,300 Car Allowance + Further Benefits
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Apr 29, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
