127 jobs found

Parts Advisor We are currently looking for an efficient, experienced Parts Advisor to join a leading team within a well-established Accident Repair Centre. Working within the Bodyshop you can expect a fast-paced environment and as a Bodyshop Parts Advisor you will play an integral cog in the success of the business. Responsibilities of a Parts Advisor Assisting Technicians with part identification Ordering parts for the workshop Pricing additional work Stock checks Invoicing Requirements for a Parts Advisor Must have experience within the parts department and be a strong team player. A strong leader with the drive to succeed and lead the team If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to;

Parts Advisor Salary: Up to £30,000 Base, 32K OTE Day Shifts Permanent We are seeking a skilled Parts Advisor to join our growing engineering team, servicing the East Riding Area. This role is ideal for a parts advisor with a strong Agricultural/plant background , particularly within environments such as farming, ground equipment or similar sectors. The role will require you to advise customers and engineers on parts needed for servicing and repair of agricultural and plant machinery. You will be based at the Market Weighton site and will sometimes be required to travel to customer sites to advise and delivery parts. This is an excellent oppurtunity to join a market leader who is growing rapidly year on year. Non-Negotiable Requirements of the Parts Advisor Agriculture or plant engineering knowledge Excellent customer service skills Full driving license Experience working within a similar environment. Requirements for the Parts Advisor Previous experience working on Agriculture or plant machinery Happy to travel to different sites The Parts Advisor will benefit from: Working for a recognised market-leading business. Excellent benefits package including pension and uncapped earnings Training and development opportunities for engineers. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Chris Bacchus at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.

Motorhome Rental Manager Hampshire Up to £35,000 per annum We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire. Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development. The Role As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return. This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach - particularly during the busy summer season. Key Responsibilities Manage customer enquiries, bookings, and vehicle handovers/returns Maintain booking systems and ensure accurate record keeping Deliver exceptional customer service throughout the rental journey Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination Manage and support a team of cleaners and valeters Handle customer issues professionally and efficiently Take responsibility for out-of-hours customer support on a rota basis Manage staff rotas and holiday planning Support other areas of the business during quieter periods, including administration, maintenance, or marketing Ensure compliance with Health & Safety procedures and company standards About You Strong organisational skills with the ability to manage multiple priorities Previous experience within the leisure, holiday, rental, or hospitality industry Excellent attention to detail and problem-solving ability Customer-focused with a friendly, professional, and solutions-driven approach Calm under pressure, particularly during peak trading periods Flexible team player willing to support the wider business when required Strong IT skills and confidence using booking systems Full UK driving licence required What's on Offer Competitive salary of up to £35,000 per annum Industry-leading benefits package Access to employee perks and discount platform Holiday discounts Increased annual leave with length of service Career progression opportunities Free on-site parking 40 hours per week 5 days out of 7, including weekends and bank holidays on a rota basis Why Apply? This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department . Duties Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required Experience Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred Experience with Kerridge would be ideal Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory Monday - Friday 8am - 5pm Parking onsite

Our client, a reputable Commercial Vehicle Main Dealer with over 30 years of trading experience in Southampton, is seeking a skilled and motivated Commercial Parts Advisor to join their team. This is an excellent opportunity for professional growth within a well-established dealership serving haulage businesses and commercial clients. The successful Commercial Parts Advisor will play a vital role in delivering outstanding service to both individual and corporate customers, contributing to the ongoing success of the dealership. Benefits of A Commercial Parts Advisor: Basic salary ranging from 36,000 to 38,000, negotiable based on experience 1,500 joining bonus Competitive bonus scheme linked to performance Monday to Friday, 7.30am to 5.30pm, with a half-hour unpaid lunchbreak Every third Saturday, 8.00am to 12.00pm Flexible start and finish times available Supportive management team Comprehensive training, including e-learning, external courses, and on-the-job development 20 days holiday plus Bank Holidays, increasing with length of service Company pension scheme Future career advancement opportunities within the group Duties of A Commercial Parts Advisor: Deliver exceptional customer service in the role of Commercial Parts Advisor Identify customer requirements for parts through conversations, diagnosis, and suggestions Locate, order, and manage stock for busy sales and service departments Maintain understanding of internal processes within the parts department Liaise with suppliers to ensure timely delivery of parts and consumables Record, receive, and allocate incoming parts effectively Communicate special offers and promotions to customers Follow warranty parts procedures accurately Conduct weekly stock checks and report damages or losses Manage returns according to supplier protocols Oversee daily stock management and departmental housekeeping Requirements of A Commercial Parts Advisor: Strong numeracy, literacy, and IT skills Professional work ethic and attitude Ability to work as part of a team and handle multiple priorities Excellent organisational and time management skills Initiative and problem-solving capabilities Ability to work efficiently under deadlines Confident and professional communication skills, both written and verbal Ability to lift items safely (subject to legal limitations) Knowledge of geographical area preferred Professional presentation and customer-focused approach Contact Consultant Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus

Senior Parts Advisor Totton Monday to Friday - 7.30am to 5.30pm with hour unpaid lunchbreak - Every third Saturday 8.00am to 12noon Permanent Salary is dependent on experience We are currently recruiting for a Senior Parts Advisor to join our client based in their Totton branch. This is an exciting, fast-paced role where you will be a key part of the operation, supporting both customers and workshop team to ensure the smooth, efficient, and professional running of the parts department. In this role, you will play an important part in driving parts sales and maintaining excellent service levels. You will be responsible for sourcing and controlling stock, managing supplier relationships, processing orders and returns, supporting stock management, and ensuring customers and internal teams receive a consistently high level of service. You will also support wider workshop operations and help maintain high standards across all departmental processes. You will be enthusiastic, proactive, and highly organised, who must have automotive parts experience. Strong communication skills, excellent attention to detail, and a positive, team-focused attitude are essential. Benefits: BHSF Benefits after 12 months Enrolment into Nest Pension Scheme Holidays increasing with length of service Company uniform will be provided Full training will be given on all company systems and processes. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this busy and rewarding role you'll also: Principal Accountabilities To work closely with business process owners and SME's to identify potential automation opportunities Analyse, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders To be an evangelist for automation and to help communicate the benefits of automation across the business To work closely with our Automation Architects, Developers, Support Engineers, and business SMEs to help to identify high quality automation opportunities and to provide support to them throughout the SDLC. To aid the business in producing a business case to support an automated solution. To work closely with the Automation Development team to ensure that processes are developed to the highest possible quality level. To drive process assessments for robotics process automation opportunities, including preparing documentation of solutions and coding To be an active member of our Automation Centre of Excellence and to help identify ways to both continuously improve our methods of operation and enhance the quality of our deliveries. You'll be someone with: Technical Knowledge, Professional, Qualifications and Experience Capabilities: Demonstrable experience as a Business Analyst delivering IT solutions Strong organisational skills with the ability to handle multiple high-priority projects Proven ability to independently overcome obstacles and resolve complex problems Ability to identify and remove waste from processes prior to automation Proven Customer Service experience and good communication skills, including the ability to present technical details to non - technical stakeholders Proven experience in creating and refining User Stories and Acceptance Criteria to support effective solution delivery in an Agile environment Mapping and documenting processes in accordance with Business Process Model and Notation (BPMN) standards Experience in various techniques to elicit business requirements Good written skills and with the ability to produce clear and concise documentation It will be very useful if you have some or all the following skills and experience: Proven experience of delivering complex automation projects Knowledge of automation & AI technology such as UiPath, Power Platform, Logic Apps, Templafy or similar Understanding of Agentic AI and how it can be used in automation scenarios Experience creating process definition documents You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Our client, a leading manufacturer-approved car dealership in South Bristol, is seeking an experienced and professional Vehicle Service Advisor to join their dynamic team. This is an excellent Service Advisor opportunity for a skilled motor trade professional to develop their career within a reputable dealership environment. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service appointments, and maximising upselling opportunities in line with dealership targets. Benefits: Basic salary package of approximately 29,870 per annum, depending on experience Competitive performance-based bonuses, with on-target earnings up to 35,844 annually Additional earnings through the sale of service plans at 25 each Overtime at time and a half 25 days annual holiday allowance plus bank holidays Full in-house and manufacturer-approved training programmes Contributory workplace pension scheme Staff purchase discounts on vehicles and parts Career development opportunities within a manufacturer-owned dealership group Working hours: Monday to Friday, 8:00am-6:00pm, with 1 in 2/3 Saturdays, 8:30am-12:30pm, paid at time and a half Duties: Greet customers professionally within the Service Department and book their vehicles in for repairs or servicing Liaise closely with the workshop team to track progress and ensure timely completion of work Upsell additional products and services, including service plans and warranties Maintain clear communication with customers about vehicle status and work required Take payments for completed work accurately and efficiently as a Service Advisor Advise customers on minor technical issues and warranty procedures Assist in achieving dealership sales and service targets through excellent customer engagement Ensure high levels of customer satisfaction through professional and knowledgeable service Requirements: Proven experience as a Vehicle Service Advisor or in a similar role within the automotive industry Strong customer service and communication skills Ability to build rapport with customers and influence decisions positively Organised with the ability to manage multiple tasks effectively Familiarity with dealer management systems (experience with Kerridge/CDK is advantageous but not essential) A valid UK driving licence with minimal points Ability to work independently and as part of a team Automotive industry knowledge, including warranty procedures, is desirable If you are passionate about delivering outstanding service and seeking a career with a respected manufacturer dealership, this is an opportunity not to be missed. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the South West, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Our client, a reputable and well-established car dealership in Sidcup, Kent, is seeking an experienced Service Advisor to join their professional team. This is a fantastic opportunity for a skilled automotive professional to work in a customer-focused environment, offering a competitive salary package with excellent earning potential. Benefits: Competitive basic salary of up to 32,000 per annum OTE approximately 40,000 including bonuses 22 days holiday plus bank holidays Working hours from 8am to 6pm, Monday to Friday One in three Saturday mornings on a rota basis Use of dealership management systems including Drive and Kerridge Opportunities to increase earnings through upselling, service plans, and extended warranties Supportive team environment within a reputable dealership Duties of a Service Advisor: Providing outstanding customer service as the primary point of contact for service department clients Managing service bookings and advising customers on additional work and services Upselling extra services such as service plans, warranties, and maintenance packages Achieving customer satisfaction scores of 800 - 1,000 through effective interactions Collaborating with workshop and parts departments to facilitate efficient service delivery Maintaining accurate records within the dealership management system (DMS) Building strong relationships with customers to encourage repeat business and loyalty Requirements of a Service Advisor: Proven experience as a Service Advisor within the automotive industry Exceptional customer service skills with a professional manner Strong organisational and communication abilities Ability to upsell services to maximise customer satisfaction and dealership revenue Knowledge of DMS systems, such as Drive and Kerridge, is advantageous Confident, personable, with a focus on delivering high-quality service If you are a dedicated Service Advisor with the relevant experience looking to advance your career within a busy dealership environment, we would love to hear from you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Sidcup and Kent, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Accountant (Car Dealership) Oxford, Oxfordshire 45,000 - 50,000 (DOE) + Company Car Monday to Friday (On-site) We are currently recruiting for an experienced and driven Accountant to join a well-established motor group based in Oxford. This is a key role within the business, offering the opportunity to work closely with senior leadership and play a vital part in driving financial performance across the dealership. The Role As Dealership Accountant, you will take full responsibility for the financial management of the site, ensuring accurate reporting, strong controls, and insightful analysis to support business growth. Key Responsibilities Prepare group accounts and contribute to monthly management meetings Oversee all financial transactions across the dealership Manage debtor control and reporting Monitor and report on working capital Oversee vehicle stock funding Perform balance sheet reconciliations Produce forecasts, budgets, and financial reports Prepare dealership comparison and performance reports Submit composite reports in line with manufacturer requirements Lead and manage Sales Administration and Accounts teams About You Previous experience as an Accountant within a franchised motor dealership Strong understanding of the retail automotive sector Experience managing accounts across multi-site operations (desirable) Proactive and commercially aware, with a passion for supporting business growth Strong leadership and team management skills Excellent attention to detail with the ability to meet deadlines Confident decision-maker with the ability to implement robust financial controls What's on Offer Competitive salary ( 45,000 - 50,000 DOE) Company car Stable, Monday to Friday working pattern Opportunity to join a growing and successful motor group Key leadership role with real influence on business performance Why Apply? This is a fantastic opportunity for an experienced automotive accountant to step into a senior, business-critical role where your expertise will directly contribute to the success and growth of the dealership. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.

We are currently recruiting on behalf of a reputable dealership in Braintree, Essex, for a talented Service Advisor to join their busy team. This role offers a fantastic opportunity for an experienced Service Advisor to develop their career within a professional automotive environment. Benefits: Competitive salary of 32,704 plus bonus Standard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shifts Supportive and professional team environment Opportunities for training and development to enhance your automotive knowledge Career progression pathways within a reputable dealership Ongoing opportunities to work with established systems such as Pinnacle and EDynamics Enrolment in a role focused on delivering high levels of customer satisfaction and efficiency Duties: Greeting customers and managing their service requirements in a professional and courteous manner Handling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI) Upselling additional services and parts to maximise workshop productivity and revenue Using systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accurately Managing service bookings, follow-ups, and providing precise estimates Coordinating workflow between customers, workshop, and the service department to ensure smooth operations Requirements of a Service Advisor: Previous experience as a Service Advisor within a dealership or automotive service environment Knowledge of systems such as Pinnacle, EDynamics, and 1link advantageous Excellent communication skills with a customer-focused approach Proven ability to upsell and increase service sales Ability to work efficiently under pressure within a busy customer-facing role Professional attitude with strong organisational skills A proactive approach to delivering excellent customer service and supporting team goals If you are eager to advance your career as a Service Advisor and thrive in a dynamic, customer-focused environment, we would love to hear from you. Find out more about this opportunity and take the next step in your automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Braintree and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.