Due to growth and success, a newly established FCA-regulated firm of loss assessors are seeking an experienced Estimator/Buildings Claims Technician/Surveyor or a Junior Estimator/Buildings Coordinator looking for your next step in your career to join their already established team. You will act on behalf of Policyholders dealing with general perils predominantly escape of water/floods. This will be an exciting time to join where you will play a vital part of the growth of the business and continue with their journey. As well as experienced Loss Assessors the team consist of professional Building Surveyors and highly skilled Contractors working with a wide range of clients including letting agents, building managers and homeowners. Key responsibilities: Attending site visits 75% of the week covering the London Zone 1 & Zone 2 areas within the radius of the M25 , assessing property damage, producing scopes/estimates, and writing reports Handling end to end mitigation, on-site damage assessment, raising and managing the claim within the Insurer Be the first response on incidents, scoping damage, leading Insurer negotiations on site and managing contractors through reinstatement About you: Experienced in handling buildings repair reinstatements Be able to put together scopes of works/schedules A background working in the construction/buildings trade, property reinstatements or within the Insurance Claims Industry dealing with end-to-end property repairs Ideally experienced conducting site visits to assess damage to properties Experience in dealing with the reinstatement of properties due to general perils damage Exceptional communication skills, face to face, written and verbal Good IT/Systems experience Be happy to travel to site visits Salary & Benefits: A competitive annual salary is on offer, a company vehicle or paid company mileage, 30 days holiday including bank holidays and pension. The role is remote working.
May 14, 2026
Full time
Due to growth and success, a newly established FCA-regulated firm of loss assessors are seeking an experienced Estimator/Buildings Claims Technician/Surveyor or a Junior Estimator/Buildings Coordinator looking for your next step in your career to join their already established team. You will act on behalf of Policyholders dealing with general perils predominantly escape of water/floods. This will be an exciting time to join where you will play a vital part of the growth of the business and continue with their journey. As well as experienced Loss Assessors the team consist of professional Building Surveyors and highly skilled Contractors working with a wide range of clients including letting agents, building managers and homeowners. Key responsibilities: Attending site visits 75% of the week covering the London Zone 1 & Zone 2 areas within the radius of the M25 , assessing property damage, producing scopes/estimates, and writing reports Handling end to end mitigation, on-site damage assessment, raising and managing the claim within the Insurer Be the first response on incidents, scoping damage, leading Insurer negotiations on site and managing contractors through reinstatement About you: Experienced in handling buildings repair reinstatements Be able to put together scopes of works/schedules A background working in the construction/buildings trade, property reinstatements or within the Insurance Claims Industry dealing with end-to-end property repairs Ideally experienced conducting site visits to assess damage to properties Experience in dealing with the reinstatement of properties due to general perils damage Exceptional communication skills, face to face, written and verbal Good IT/Systems experience Be happy to travel to site visits Salary & Benefits: A competitive annual salary is on offer, a company vehicle or paid company mileage, 30 days holiday including bank holidays and pension. The role is remote working.
The Insurance Claims Coordinator will play a crucial role in managing property-related insurance claims, ensuring efficiency and accuracy throughout the process. This permanent position requires someone with a strong eye for detail and the ability to handle customer service tasks with professionalism. Client Details This opportunity is with a organisation operating in the property sector, known for its commitment to delivering high-quality services to its customers. The company provides a supportive work environment and values precision and accountability in its operations. Description Manage the end-to-end process of property-related insurance claims. Collaborate with internal teams to gather necessary documentation and evidence. Liaise with insurers and third-party providers to ensure timely claim resolution. Maintain accurate records of all claims activities and updates. Provide clear and professional communication to customers regarding claim statuses. Identify and escalate any issues or discrepancies to relevant stakeholders. Ensure compliance with company policies and industry regulations. Contribute to process improvements and efficiency initiatives within the customer service department. Profile A successful Insurance Claims Coordinator should have: Previous experience in a property or insurance-related role. Strong organisational and multitasking skills. Excellent communication abilities, both verbal and written. A proactive approach to problem-solving and decision-making. Competence in using relevant software and tools for claims management. A keen eye for detail to ensure accuracy in documentation and processes. Job Offer Permanent position within a reputable property organisation. Opportunities for professional growth and development. Supportive and collaborative company culture. Benefits package to be confirmed upon appointment. If you are looking to advance your career in the property sector and believe you have the skills to succeed as an Insurance Claims Coordinator in Chatham, we encourage you to apply today!
May 13, 2026
Full time
The Insurance Claims Coordinator will play a crucial role in managing property-related insurance claims, ensuring efficiency and accuracy throughout the process. This permanent position requires someone with a strong eye for detail and the ability to handle customer service tasks with professionalism. Client Details This opportunity is with a organisation operating in the property sector, known for its commitment to delivering high-quality services to its customers. The company provides a supportive work environment and values precision and accountability in its operations. Description Manage the end-to-end process of property-related insurance claims. Collaborate with internal teams to gather necessary documentation and evidence. Liaise with insurers and third-party providers to ensure timely claim resolution. Maintain accurate records of all claims activities and updates. Provide clear and professional communication to customers regarding claim statuses. Identify and escalate any issues or discrepancies to relevant stakeholders. Ensure compliance with company policies and industry regulations. Contribute to process improvements and efficiency initiatives within the customer service department. Profile A successful Insurance Claims Coordinator should have: Previous experience in a property or insurance-related role. Strong organisational and multitasking skills. Excellent communication abilities, both verbal and written. A proactive approach to problem-solving and decision-making. Competence in using relevant software and tools for claims management. A keen eye for detail to ensure accuracy in documentation and processes. Job Offer Permanent position within a reputable property organisation. Opportunities for professional growth and development. Supportive and collaborative company culture. Benefits package to be confirmed upon appointment. If you are looking to advance your career in the property sector and believe you have the skills to succeed as an Insurance Claims Coordinator in Chatham, we encourage you to apply today!
Due to growth and success, a newly established FCA-regulated firm of loss assessors are seeking an experienced Estimator/Buildings Claims Technician/Surveyor or a Junior Estimator/Buildings Coordinator looking for your next step in your career to join their already established team. You will act on behalf of Policyholders dealing with general perils predominantly escape of water/floods. This will be an exciting time to join where you will play a vital part of the growth of the business and continue with their journey. As well as experienced Loss Assessors the team consist of professional Building Surveyors and highly skilled Contractors working with a wide range of clients including letting agents, building managers and homeowners. Key responsibilities: Attending site visits 75% of the week covering the Glasgow/Edinburgh areas within an hour radius , assessing property damage, producing scopes/estimates, and writing reports Handling end to end mitigation, on-site damage assessment, raising and managing the claim within the Insurer Be the first response on incidents, scoping damage, leading Insurer negotiations on site and managing contractors through reinstatement About you: Experienced in handling buildings repair reinstatements Be able to put together scopes of works/schedules A background working in the construction/buildings trade, property reinstatements or within the Insurance Claims Industry dealing with end-to-end property repairs Ideally experienced conducting site visits to assess damage to properties Experience in dealing with the reinstatement of properties due to general perils damage Exceptional communication skills, face to face, written and verbal Good IT/Systems experience Be happy to travel to site visits Salary & Benefits: A competitive annual salary is on offer, a company vehicle or paid company mileage, 30 days holiday including bank holidays and pension. The role is remote working.
May 13, 2026
Full time
Due to growth and success, a newly established FCA-regulated firm of loss assessors are seeking an experienced Estimator/Buildings Claims Technician/Surveyor or a Junior Estimator/Buildings Coordinator looking for your next step in your career to join their already established team. You will act on behalf of Policyholders dealing with general perils predominantly escape of water/floods. This will be an exciting time to join where you will play a vital part of the growth of the business and continue with their journey. As well as experienced Loss Assessors the team consist of professional Building Surveyors and highly skilled Contractors working with a wide range of clients including letting agents, building managers and homeowners. Key responsibilities: Attending site visits 75% of the week covering the Glasgow/Edinburgh areas within an hour radius , assessing property damage, producing scopes/estimates, and writing reports Handling end to end mitigation, on-site damage assessment, raising and managing the claim within the Insurer Be the first response on incidents, scoping damage, leading Insurer negotiations on site and managing contractors through reinstatement About you: Experienced in handling buildings repair reinstatements Be able to put together scopes of works/schedules A background working in the construction/buildings trade, property reinstatements or within the Insurance Claims Industry dealing with end-to-end property repairs Ideally experienced conducting site visits to assess damage to properties Experience in dealing with the reinstatement of properties due to general perils damage Exceptional communication skills, face to face, written and verbal Good IT/Systems experience Be happy to travel to site visits Salary & Benefits: A competitive annual salary is on offer, a company vehicle or paid company mileage, 30 days holiday including bank holidays and pension. The role is remote working.
Job Title: Bursary and Welfare Manager Location: National Support Centre, London SE1 Salary: £40k per year Job type: Full time, permanent Closing Date: 17thMay 2026. Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources. You'll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Bursary and Welfare Manager to join our team. About the role: This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer's needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity Responsibilities: Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria Authorise the award of financial bursaries and approve beneficiary claims and expenses Maximise the use bursary funding and ensure successful outcomes for beneficiaries Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders. Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development. To lead the annual Matrix accreditation process Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs. Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee Requirements: Educated to degree level or equivalent professional qualifications/experience In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore Experience of working as team leader or manager in the not-for-profit sector Experience of preparing and presenting reports to management team and funders as required Ability to use social media and press effectively to inform and promote seafarer welfare and professional development. Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Student Welfare Manager, Financial Aid Manager, Student Support Services Manager, Bursary and Scholarships Manager, Student Funding Manager, Welfare Services Manager, Student Wellbeing Manager, Financial Support Services Manager, Student Assistance Manager, and Student Services and Welfare Manager, may also be considered for this role.
May 09, 2026
Full time
Job Title: Bursary and Welfare Manager Location: National Support Centre, London SE1 Salary: £40k per year Job type: Full time, permanent Closing Date: 17thMay 2026. Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources. You'll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Bursary and Welfare Manager to join our team. About the role: This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer's needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity Responsibilities: Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria Authorise the award of financial bursaries and approve beneficiary claims and expenses Maximise the use bursary funding and ensure successful outcomes for beneficiaries Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders. Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development. To lead the annual Matrix accreditation process Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs. Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee Requirements: Educated to degree level or equivalent professional qualifications/experience In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore Experience of working as team leader or manager in the not-for-profit sector Experience of preparing and presenting reports to management team and funders as required Ability to use social media and press effectively to inform and promote seafarer welfare and professional development. Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Student Welfare Manager, Financial Aid Manager, Student Support Services Manager, Bursary and Scholarships Manager, Student Funding Manager, Welfare Services Manager, Student Wellbeing Manager, Financial Support Services Manager, Student Assistance Manager, and Student Services and Welfare Manager, may also be considered for this role.
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Oct 06, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Sep 27, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
