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Kilimanjaro Live is one of the UK's leading live entertainment companies, delivering extraordinary experiences across live music, comedy, theatre, spoken word, and events. We are looking for a modern, digital-first, operationally excellent Head of Marketing to lead our marketing function, strengthen promoter and artist relationships, and ensure the delivery of high-performing campaigns that grow our audiences and revenue. Role Purpose This role leads the end-to-end marketing function, ensuring that every show, tour, and project is delivered with excellence. You will drive digital innovation, bring rigour and structure to the department, and create a high performing, empowered team. Success in this role requires a calm, collaborative, organised, data driven leader who can balance strategic vision with hands on delivery in a high volume, deadline driven environment. Reporting to Director of Commercial Operations Who You Are A successful candidate will demonstrate: Leadership & People Management A coaching led, empowering leadership style Skilled at delegation, developing people, and creating role clarity Able to set vision, create structure, and hold others accountable without micromanaging Operational Excellence Highly organised with immaculate attention to detail Proven ability to run a smooth, process led marketing function Strong workflow, project management, and prioritisation skills Reliable, consistent, and excellent at documenting and communicating plans Comfortable managing dozens of concurrent campaigns in fast moving cycles Digital First Marketing Expertise Strong analytical capability: attribution, optimisation, dashboards, insight interpretation Hands on experience running or supervising digital performance campaigns Comfort with emerging channels and new platform opportunities Relationship Management (Promoters / Artists / Agents) Excellent stakeholder management with promoters, agents, managers, artists, and internal teams Proactive, transparent communicator who keeps promoters fully updated Skilled at managing both senior industry figures and junior team members with professionalism Industry Experience 8-12+ years of experience in entertainment or live events marketing, ideally UK live music Proven success managing multi channel campaigns with meaningful commercial outcomes Experience overseeing agencies and contractors Key Responsibilities 1. Strategic Leadership Develop and deliver forward thinking marketing strategies that drive ticket sales and audience growth Ensure a clear, digital first approach across all campaigns Lead long term departmental planning, innovation, and capability development Lead, coach, and support the marketing team, establishing clear roles, goals, and expectations Foster a culture of creativity, accountability, collaboration, and continuous improvement Build a scalable structure and operating model for a high volume environment 3. Campaign Management Oversee the planning, execution, optimisation, and post analysis of all campaigns Ensure every promoter receives timely, accurate marketing plans, updates, and spend reporting Maintain consistent quality and brand standards across all outputs Drive paid media performance and digital innovation Establish dashboards and analytics frameworks enabling real time optimisation Ensure CRM, email, and automation programmes support conversion and engagement goals 5. Stakeholder Engagement Act as the primary marketing contact for promoters, agents, managers, artists, and senior internal leaders Build strong cross functional relationships with Ticketing, Finance, and Operations 6. Budget & Resource Management Manage departmental budgets and promoter marketing P&Ls with commercial discipline Oversee agency selection, briefing, evaluation, and performance 7. Process & Workflow Excellence Implement and maintain marketing workflows, systems, calendars, and reporting Ensure clear campaign documentation, promoter updates, and internal communication Continuously optimise ways of working