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community led housing development manager
Sellick Partnership
Regeneration Supervisor
Sellick Partnership Tupton, Derbyshire
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 23, 2026
Full time
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Watkin Jones Group
Sales Negotiator
Watkin Jones Group
Creating thriving communities. Delivering quality homes. Making a difference. Are you a motivated, people-focused Sales Negotiator looking to be part of a development that genuinely improves lives? Join us at Acorn Meadows in Crewe working on a landmark scheme that s providing much needed, high?quality homes for the Cheshire East community. We have an opportunity for an experienced Sales Negotiator to join our team on a fixed term contract for 9 months with potential to extend. The role offers a generous salary with an attractive commission structure. About the Development Located just two miles from Crewe town centre, Acorn Meadows is an exciting and attractive new neighbourhood that will deliver 245 high?quality homes. The development offers a wide variety of options for future residents, including: Two-bedroom apartments Three and four-bedroom semi?detached and terraced homes Four-bedroom detached family homes We are particularly proud that the scheme includes a significant number of affordable homes reflecting our commitment to supporting local people and helping communities to flourish. The Role As a Sales Negotiator, you ll play a central part in bringing this new community to life. You ll guide prospective residents through every step of their home?buying journey, ensuring they receive an exceptional customer experience from first enquiry through to moving day. You ll be welcoming and supporting potential buyers, providing expert knowledge about the development and available homes while managing enquiries, bookings, viewings, and sales progressions with professionalism and care. A key part of the role involves building strong relationships with customers, helping them feel confident and informed throughout their journey. You ll work closely with internal teams and our housing partners to ensure handovers are smooth and positive, all while representing the development with enthusiasm, pride, and a commitment to excellent service. To succeed, you ll bring a passion for delivering outstanding customer experiences, strong communication and interpersonal skills, confidence in a fast?paced sales environment, and a proactive, solutions?focused approach. Experience in property, new homes, or customer?facing sales is ideal, though not essential. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
May 23, 2026
Full time
Creating thriving communities. Delivering quality homes. Making a difference. Are you a motivated, people-focused Sales Negotiator looking to be part of a development that genuinely improves lives? Join us at Acorn Meadows in Crewe working on a landmark scheme that s providing much needed, high?quality homes for the Cheshire East community. We have an opportunity for an experienced Sales Negotiator to join our team on a fixed term contract for 9 months with potential to extend. The role offers a generous salary with an attractive commission structure. About the Development Located just two miles from Crewe town centre, Acorn Meadows is an exciting and attractive new neighbourhood that will deliver 245 high?quality homes. The development offers a wide variety of options for future residents, including: Two-bedroom apartments Three and four-bedroom semi?detached and terraced homes Four-bedroom detached family homes We are particularly proud that the scheme includes a significant number of affordable homes reflecting our commitment to supporting local people and helping communities to flourish. The Role As a Sales Negotiator, you ll play a central part in bringing this new community to life. You ll guide prospective residents through every step of their home?buying journey, ensuring they receive an exceptional customer experience from first enquiry through to moving day. You ll be welcoming and supporting potential buyers, providing expert knowledge about the development and available homes while managing enquiries, bookings, viewings, and sales progressions with professionalism and care. A key part of the role involves building strong relationships with customers, helping them feel confident and informed throughout their journey. You ll work closely with internal teams and our housing partners to ensure handovers are smooth and positive, all while representing the development with enthusiasm, pride, and a commitment to excellent service. To succeed, you ll bring a passion for delivering outstanding customer experiences, strong communication and interpersonal skills, confidence in a fast?paced sales environment, and a proactive, solutions?focused approach. Experience in property, new homes, or customer?facing sales is ideal, though not essential. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), hybrid working arrangements, and discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Harris Hill Charity Recruitment Specialists
Advice Services Manager
Harris Hill Charity Recruitment Specialists
Advice Services Manager 10-Month FTC 4 Days Per Week Hybrid Working - London £36,565 pro rata Immediate Start I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You ll also maintain a small caseload to stay connected to frontline support and community needs. Key Responsibilities Lead and support advice staff and volunteers across multiple sites Ensure high-quality, compliant advice delivery Oversee case management, reporting and service outcomes Drive service improvements and quality assurance Support training, safeguarding and team development Work closely with senior leadership on service growth and impact About You Experience managing advice services within the charity/community sector Strong knowledge of welfare benefits, housing, debt or immigration Skilled in team leadership, service improvement and reporting Confident using case management systems and data Organised, proactive and community-focused Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online today!
May 22, 2026
Full time
Advice Services Manager 10-Month FTC 4 Days Per Week Hybrid Working - London £36,565 pro rata Immediate Start I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You ll also maintain a small caseload to stay connected to frontline support and community needs. Key Responsibilities Lead and support advice staff and volunteers across multiple sites Ensure high-quality, compliant advice delivery Oversee case management, reporting and service outcomes Drive service improvements and quality assurance Support training, safeguarding and team development Work closely with senior leadership on service growth and impact About You Experience managing advice services within the charity/community sector Strong knowledge of welfare benefits, housing, debt or immigration Skilled in team leadership, service improvement and reporting Confident using case management systems and data Organised, proactive and community-focused Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online today!
Stay
Project & Engagement Coordinator
Stay Telford, Shropshire
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
May 22, 2026
Full time
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
Hestia
Complex Needs Support Worker Domestic Abuse
Hestia
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent. Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 22, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent. Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Shelter
Assistant Shop Manager - Aviemore - Part time
Shelter Aviemore, Highland
We're looking for two inspirational people to join us as Assistant Shop Managers in our up and coming Shelter shop in Aviemore . These opportunities are exciting and we'd like you to join us to raise vital funds for homeless and badly housed people across Scotland. The role will involve working closely with the Community Shop Manager to ensure the shop will look welcoming, visually appealing and the shop volunteers are motivated and keen to engage with customers to help maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 22, 2026
Full time
We're looking for two inspirational people to join us as Assistant Shop Managers in our up and coming Shelter shop in Aviemore . These opportunities are exciting and we'd like you to join us to raise vital funds for homeless and badly housed people across Scotland. The role will involve working closely with the Community Shop Manager to ensure the shop will look welcoming, visually appealing and the shop volunteers are motivated and keen to engage with customers to help maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Hays
Head of Finance
Hays
Drive financial excellence and join a mission with purpose at senior level. Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planningProvide clear financial insight to Trustees, senior leaders and operational teamsSupport organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflowPrepare quarterly management accounts and monthly group consolidationsManage UK and international multi-currency cash flowsAct as the key interface with investment managersLead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal auditsLead on fraud prevention and financial policiesEnsure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodiesSupport colleagues with grants, project proposals, budgeting and financial oversightProvide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseasProvide mentoring and professional developmentServe as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring:A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Charity/third sector experience or the ability to quickly adapt to SORPStrong financial reporting, controls and systems confidenceExperience leading and developing high-performing teamsAbility to work both strategically and hands-onExcellent communication skills and the ability to engage with diverse stakeholdersExperience implementing a new finance system What's on Offer Hybrid role based in Salisbury, WiltshireFull-time, 37.5 hours per weekCompetitive salary 25 days annual leave + bank holidaysGenerous pension scheme (up to 10% employer contribution)Private medical insuranceFree on-site parkingOpportunities to visit overseas programmes and see the impact first-handA supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director
May 22, 2026
Full time
Drive financial excellence and join a mission with purpose at senior level. Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planningProvide clear financial insight to Trustees, senior leaders and operational teamsSupport organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflowPrepare quarterly management accounts and monthly group consolidationsManage UK and international multi-currency cash flowsAct as the key interface with investment managersLead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal auditsLead on fraud prevention and financial policiesEnsure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodiesSupport colleagues with grants, project proposals, budgeting and financial oversightProvide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseasProvide mentoring and professional developmentServe as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring:A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Charity/third sector experience or the ability to quickly adapt to SORPStrong financial reporting, controls and systems confidenceExperience leading and developing high-performing teamsAbility to work both strategically and hands-onExcellent communication skills and the ability to engage with diverse stakeholdersExperience implementing a new finance system What's on Offer Hybrid role based in Salisbury, WiltshireFull-time, 37.5 hours per weekCompetitive salary 25 days annual leave + bank holidaysGenerous pension scheme (up to 10% employer contribution)Private medical insuranceFree on-site parkingOpportunities to visit overseas programmes and see the impact first-handA supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director
JLiving
Housing Manager
JLiving
Housing Manager Working location : Office within Sheltered Housing Scheme Salary: £32,000 Contract Type : Full-Time, Permanent following successful 6-month probationary period Organisation: JLiving JLiving is one of the leading housing associations in the UK s Jewish community, dedicated to providing high-quality housing and support services. We are seeking a dedicated Housing Manager to oversee our Brighton scheme and ensure our residents receive exceptional support in a welcoming and safe environment. About the Role This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our residents wellbeing and coordinate with care providers and professionals. You ll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations. Key Responsibilities: Manage the daily operations of a sheltered or supported housing scheme. Liaise effectively with residents, providing support and diffusing situations tactfully. Collaborate with external professionals, including care providers and health services. Maintain accurate records, reports, and housing data using internal systems. Respond to emergencies and resolve resident concerns in a timely and professional manner. Contribute to continually improving the service provided by JLiving. Essential Requirements: Experience in a similar housing management role. Proven ability to interact face-to-face with residents, often under pressure. Skilled in using Microsoft Word and email. Strong judgement, tact, and discretion in dealing with internal and external stakeholders. Desirable: Prior experience coordinating within a care or sheltered housing setting. What We Offer: A supportive and inclusive work environment. Opportunities for training and development. The chance to make a meaningful difference in residents lives. How to Apply If you re passionate about delivering high-quality housing services and believe in treating residents with dignity and respect, we d love to hear from you. Apply today to join the JLiving family.
May 22, 2026
Full time
Housing Manager Working location : Office within Sheltered Housing Scheme Salary: £32,000 Contract Type : Full-Time, Permanent following successful 6-month probationary period Organisation: JLiving JLiving is one of the leading housing associations in the UK s Jewish community, dedicated to providing high-quality housing and support services. We are seeking a dedicated Housing Manager to oversee our Brighton scheme and ensure our residents receive exceptional support in a welcoming and safe environment. About the Role This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our residents wellbeing and coordinate with care providers and professionals. You ll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations. Key Responsibilities: Manage the daily operations of a sheltered or supported housing scheme. Liaise effectively with residents, providing support and diffusing situations tactfully. Collaborate with external professionals, including care providers and health services. Maintain accurate records, reports, and housing data using internal systems. Respond to emergencies and resolve resident concerns in a timely and professional manner. Contribute to continually improving the service provided by JLiving. Essential Requirements: Experience in a similar housing management role. Proven ability to interact face-to-face with residents, often under pressure. Skilled in using Microsoft Word and email. Strong judgement, tact, and discretion in dealing with internal and external stakeholders. Desirable: Prior experience coordinating within a care or sheltered housing setting. What We Offer: A supportive and inclusive work environment. Opportunities for training and development. The chance to make a meaningful difference in residents lives. How to Apply If you re passionate about delivering high-quality housing services and believe in treating residents with dignity and respect, we d love to hear from you. Apply today to join the JLiving family.
Adecco
Service Charge Accountant
Adecco Bradford, Yorkshire
Join Our Team as a Service Charge Accountant in Bradford! Location: Bradford/Hybrid Salary: 38,194 per annum Permanent, 35 hours per week, Monday - Friday 9am to 5pm Are you passionate about numbers and looking for a fulfilling career in the housing industry? We are excited to announce an opening for a Service Charge Accountant on a permanent contract! This is a fantastic opportunity to become part of a dedicated team that makes a real difference in the community. What You'll Do: As a Service Charge Accountant, you will play a pivotal role in ensuring the financial health of our housing services. Your responsibilities will include: Preparing and managing service charge accounts for our properties. Conducting detailed financial analyses to ensure transparency and accuracy. Liaising with property managers and residents to resolve queries and concerns. Ensuring compliance with all relevant regulations and policies. Preparing year-end financial statements and budgets. Supporting the team with monthly reporting and forecasting. What We're Looking For: We're on the lookout for someone who is: Detail-Oriented: You have a keen eye for numbers and a commitment to accuracy. Proactive: You take the initiative in problem-solving and improving processes. Communicative: You can explain complex financial concepts in a clear, friendly manner. Team Player: You thrive in a collaborative environment and enjoy working with others. Experienced: You have a strong background in accounting, particularly in service charges or property management. Why Join Us? Career Growth: We are committed to your professional development and offer opportunities for training and advancement. Supportive Environment: Work in a cheerful and collaborative atmosphere where your contributions are valued. Work-Life Balance: We offer a flexible schedule to help you maintain a healthy work-life balance. Community Impact: Be part of a team dedicated to providing quality housing services and making a positive impact in the Bradford area. What We Offer: Competitive salary package. Comprehensive benefits, including health insurance and pension contributions. A vibrant workplace culture that celebrates diversity and inclusion. Opportunities for professional development and training. Ready to Make a Difference? If you're excited about the prospect of joining our team as a Service Charge Accountant and contributing to our mission, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Full time
Join Our Team as a Service Charge Accountant in Bradford! Location: Bradford/Hybrid Salary: 38,194 per annum Permanent, 35 hours per week, Monday - Friday 9am to 5pm Are you passionate about numbers and looking for a fulfilling career in the housing industry? We are excited to announce an opening for a Service Charge Accountant on a permanent contract! This is a fantastic opportunity to become part of a dedicated team that makes a real difference in the community. What You'll Do: As a Service Charge Accountant, you will play a pivotal role in ensuring the financial health of our housing services. Your responsibilities will include: Preparing and managing service charge accounts for our properties. Conducting detailed financial analyses to ensure transparency and accuracy. Liaising with property managers and residents to resolve queries and concerns. Ensuring compliance with all relevant regulations and policies. Preparing year-end financial statements and budgets. Supporting the team with monthly reporting and forecasting. What We're Looking For: We're on the lookout for someone who is: Detail-Oriented: You have a keen eye for numbers and a commitment to accuracy. Proactive: You take the initiative in problem-solving and improving processes. Communicative: You can explain complex financial concepts in a clear, friendly manner. Team Player: You thrive in a collaborative environment and enjoy working with others. Experienced: You have a strong background in accounting, particularly in service charges or property management. Why Join Us? Career Growth: We are committed to your professional development and offer opportunities for training and advancement. Supportive Environment: Work in a cheerful and collaborative atmosphere where your contributions are valued. Work-Life Balance: We offer a flexible schedule to help you maintain a healthy work-life balance. Community Impact: Be part of a team dedicated to providing quality housing services and making a positive impact in the Bradford area. What We Offer: Competitive salary package. Comprehensive benefits, including health insurance and pension contributions. A vibrant workplace culture that celebrates diversity and inclusion. Opportunities for professional development and training. Ready to Make a Difference? If you're excited about the prospect of joining our team as a Service Charge Accountant and contributing to our mission, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Starting Point Recruitment
Success Coach
Starting Point Recruitment Walsall, Staffordshire
Job Title: Success Coach (Rapid Employment) Location: Walsall - WS1 1SE Full-time Base Salary: £28,000- £29,500 OTE: £39,000 Are you passionate about helping people find meaningful work - fast? Join Starting Point Recruitment as a Success Coach and play a pivotal role in transforming lives by helping job-ready individuals move quickly into sustainable employment. We re looking for a dynamic, target-driven professional with great people skills, a passion for results, and the ability to build strong relationships with both candidates and employers. What You ll Be Doing: Manage a caseload of participants, helping them swiftly transition into sustainable employment Submit tailored job applications to live vacancies identified by our Business Development Team. Actively engage with employers to match candidates with suitable job opportunities. Provide post-placement support to ensure long-term success. Keep accurate, up-to-date records within our case management system. Key Responsibilities : Effectively manage a caseload of unemployed participants, providing tailored support to help them overcome employment barriers and secure sustainable jobs. This includes offering encouragement, training, and consistent monitoring to guide their progress. Conduct comprehensive needs assessments and collaborate with participants, to create personalised action plans. Focus on enhancing their skills, improving their CVs, refining interview techniques, identifying job opportunities, and tracking their progress towards employment. Develop strong, collaborative relationships with participants, delivering personalised support that motivates, coaches, and challenges them to reach their full potential, ultimately securing lasting employment. Oversee the entire participants journey, conducting regular reviews to measure progress and providing ongoing advice, guidance, and referrals to specialist services when necessary. Meet performance and target requirements as outlined by contractual obligations, achieving individual daily, weekly, and monthly goals set by the Centre Manager. Provide post-employment support to ensure clients maintain their employment and well-being, identifying and mitigating potential risks to achieving their objectives. Collaborate with partners to contribute to and influence the development of participants action plans. This includes coordinating with agencies like Jobcentre Plus (JCP), integrating health provider support, or co-delivering services with local authority social services. Participate in regular case conferences with partner organisations, employers, and team members to ensure a seamless and consistent client experience. Organise and coordinate a diverse schedule of activities, including one-on-one meetings, group sessions, outreach appointments, and employer engagement. Foster and maintain strong relationships with employers, working closely with the Employer Relations Officer to identify job vacancies and tailor them to participants' strengths and needs. Continue to support both clients and employers after job placement. Build and maintain connections with community services that support clients in achieving their employment and well-being goals, including opportunities for volunteering, benefits advice, counselling, housing support, training, health services, and leisure activities. Take full responsibility for all case management tasks, including maintaining efficient administrative procedures, producing relevant records and reports, and updating client information in the case management system. Ensure that all documentation is completed, and client files are maintained according to contractual and quality compliance standards. Stay informed about the benefits system and client entitlements to provide accurate advice and support. Attend departmental meetings and best practice sessions as required, ensuring the delivery of a quality service that meets contractual requirements and actively encourages client participation in evaluations and feedback. Maintain up-to-date knowledge of the local labour market, sector developments, training opportunities, and relevant support agencies, particularly those offering health and well-being services. Work as part of the wider team supporting the operations and business needs. This may require flexibility for working outside of your normal hours. Perform other reasonable duties as requested that are appropriate to the role. What We re Looking For: Experience in recruitment, employment coaching, or a similar fast-paced, target-driven environment. A natural relationship builder, confident with people and professional with employers. Strong organisational skills and a proactive, can-do mindset. Solid understanding of local labour markets (or a willingness to learn fast). Tech-savvy and administratively strong. Salary & Benefits Base salary between £27,000 - £29,500 pa On-Target Earnings of £39,000 with achievable performance-based bonuses Holidays: 26 plus 8 Bank Holidays Pension: 5% employer matched scheme Funded Health Cash plan Life insurance (3 x salary) Discount shopping portal (20 free points added monthly) A meaningful role with real community impact Supportive and inclusive team environment Ready to Help People Change Their Lives? If you're driven by purpose and performance, we d love to hear from you. Apply now and be part of a team that fast-tracks people into life-changing opportunities. How to Apply Apply directly through Indeed with your CV and a short cover letter (optional). For more information, contact us at (url removed) or (phone number removed) (Option 2 for recruitment).
May 21, 2026
Full time
Job Title: Success Coach (Rapid Employment) Location: Walsall - WS1 1SE Full-time Base Salary: £28,000- £29,500 OTE: £39,000 Are you passionate about helping people find meaningful work - fast? Join Starting Point Recruitment as a Success Coach and play a pivotal role in transforming lives by helping job-ready individuals move quickly into sustainable employment. We re looking for a dynamic, target-driven professional with great people skills, a passion for results, and the ability to build strong relationships with both candidates and employers. What You ll Be Doing: Manage a caseload of participants, helping them swiftly transition into sustainable employment Submit tailored job applications to live vacancies identified by our Business Development Team. Actively engage with employers to match candidates with suitable job opportunities. Provide post-placement support to ensure long-term success. Keep accurate, up-to-date records within our case management system. Key Responsibilities : Effectively manage a caseload of unemployed participants, providing tailored support to help them overcome employment barriers and secure sustainable jobs. This includes offering encouragement, training, and consistent monitoring to guide their progress. Conduct comprehensive needs assessments and collaborate with participants, to create personalised action plans. Focus on enhancing their skills, improving their CVs, refining interview techniques, identifying job opportunities, and tracking their progress towards employment. Develop strong, collaborative relationships with participants, delivering personalised support that motivates, coaches, and challenges them to reach their full potential, ultimately securing lasting employment. Oversee the entire participants journey, conducting regular reviews to measure progress and providing ongoing advice, guidance, and referrals to specialist services when necessary. Meet performance and target requirements as outlined by contractual obligations, achieving individual daily, weekly, and monthly goals set by the Centre Manager. Provide post-employment support to ensure clients maintain their employment and well-being, identifying and mitigating potential risks to achieving their objectives. Collaborate with partners to contribute to and influence the development of participants action plans. This includes coordinating with agencies like Jobcentre Plus (JCP), integrating health provider support, or co-delivering services with local authority social services. Participate in regular case conferences with partner organisations, employers, and team members to ensure a seamless and consistent client experience. Organise and coordinate a diverse schedule of activities, including one-on-one meetings, group sessions, outreach appointments, and employer engagement. Foster and maintain strong relationships with employers, working closely with the Employer Relations Officer to identify job vacancies and tailor them to participants' strengths and needs. Continue to support both clients and employers after job placement. Build and maintain connections with community services that support clients in achieving their employment and well-being goals, including opportunities for volunteering, benefits advice, counselling, housing support, training, health services, and leisure activities. Take full responsibility for all case management tasks, including maintaining efficient administrative procedures, producing relevant records and reports, and updating client information in the case management system. Ensure that all documentation is completed, and client files are maintained according to contractual and quality compliance standards. Stay informed about the benefits system and client entitlements to provide accurate advice and support. Attend departmental meetings and best practice sessions as required, ensuring the delivery of a quality service that meets contractual requirements and actively encourages client participation in evaluations and feedback. Maintain up-to-date knowledge of the local labour market, sector developments, training opportunities, and relevant support agencies, particularly those offering health and well-being services. Work as part of the wider team supporting the operations and business needs. This may require flexibility for working outside of your normal hours. Perform other reasonable duties as requested that are appropriate to the role. What We re Looking For: Experience in recruitment, employment coaching, or a similar fast-paced, target-driven environment. A natural relationship builder, confident with people and professional with employers. Strong organisational skills and a proactive, can-do mindset. Solid understanding of local labour markets (or a willingness to learn fast). Tech-savvy and administratively strong. Salary & Benefits Base salary between £27,000 - £29,500 pa On-Target Earnings of £39,000 with achievable performance-based bonuses Holidays: 26 plus 8 Bank Holidays Pension: 5% employer matched scheme Funded Health Cash plan Life insurance (3 x salary) Discount shopping portal (20 free points added monthly) A meaningful role with real community impact Supportive and inclusive team environment Ready to Help People Change Their Lives? If you're driven by purpose and performance, we d love to hear from you. Apply now and be part of a team that fast-tracks people into life-changing opportunities. How to Apply Apply directly through Indeed with your CV and a short cover letter (optional). For more information, contact us at (url removed) or (phone number removed) (Option 2 for recruitment).
Hertsmere Citizens Advice
Advice Session Supervisor
Hertsmere Citizens Advice
We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate. Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development. Job Description: Advice Session Supervisor Location: Hertsmere including Bushey and Potters Bar Role Purpose To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance. Key Responsibilities Session Supervision Oversee daily advice sessions, ensuring smooth operation and effective client service. Provide real-time support and guidance to advisers and volunteers. Manage session logistics including rota coordination and resource allocation. Assisting with call back and responding to email enquiries Quality Assurance Conduct case checks and file reviews in line with Citizens Advice quality standards. Identify and address advice quality issues and training needs. Support continuous improvement through feedback and coaching. Staff and Volunteer Support Assist in the induction, training, and development of new and existing volunteers and staff. Provide mentoring and technical support to ensure competence and confidence. Service Monitoring and Reporting Monitor service delivery against KPIs and targets. Support the Advice Services Manager in identifying trends and service gaps. Research and Campaigns Encourage and support the collection of evidence for social policy work. Promote awareness of local and national campaigns. Person Specification Essential Criteria Proven experience supervising advice sessions or delivering generalist/specialist advice. Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt). Ability to meet Citizens Advice competence requirements. Excellent interpersonal, communication, and organisational skills. Commitment to equality, diversity, and inclusion. Desirable Criteria Experience working within the Citizens Advice network. Familiarity with Citizens Advice case management and quality assurance systems. Ability to adapt to changing service needs and work flexibly. Working Conditions and Benefits Competitive Salary 6 weeks annual leave Workplace Pension Contractual Sick Pay Free Parking
May 21, 2026
Full time
We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate. Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development. Job Description: Advice Session Supervisor Location: Hertsmere including Bushey and Potters Bar Role Purpose To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance. Key Responsibilities Session Supervision Oversee daily advice sessions, ensuring smooth operation and effective client service. Provide real-time support and guidance to advisers and volunteers. Manage session logistics including rota coordination and resource allocation. Assisting with call back and responding to email enquiries Quality Assurance Conduct case checks and file reviews in line with Citizens Advice quality standards. Identify and address advice quality issues and training needs. Support continuous improvement through feedback and coaching. Staff and Volunteer Support Assist in the induction, training, and development of new and existing volunteers and staff. Provide mentoring and technical support to ensure competence and confidence. Service Monitoring and Reporting Monitor service delivery against KPIs and targets. Support the Advice Services Manager in identifying trends and service gaps. Research and Campaigns Encourage and support the collection of evidence for social policy work. Promote awareness of local and national campaigns. Person Specification Essential Criteria Proven experience supervising advice sessions or delivering generalist/specialist advice. Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt). Ability to meet Citizens Advice competence requirements. Excellent interpersonal, communication, and organisational skills. Commitment to equality, diversity, and inclusion. Desirable Criteria Experience working within the Citizens Advice network. Familiarity with Citizens Advice case management and quality assurance systems. Ability to adapt to changing service needs and work flexibly. Working Conditions and Benefits Competitive Salary 6 weeks annual leave Workplace Pension Contractual Sick Pay Free Parking
Red Snapper Recruitment Limited
Team Manager - Safer Accomodation
Red Snapper Recruitment Limited Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 21, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Not For Profit People
Service Manager Outreach & Day Centre
Not For Profit People
Service Manager Outreach & Day Centre We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage. Overview Position: Service Manager Outreach & Day Centre Salary: £34,000 £39,000 per annum (dependent on experience) Location: Southend-on-Sea Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required) Contract: Permanent Closing date: 28th May 2026 About the role This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused. Key responsibilities include: Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement. Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice. Providing oversight of safeguarding, risk management, crisis intervention and complex casework. Ensuring services meet contractual requirements, KPIs and quality standards. Using performance data and service user feedback to drive continuous improvement. Building strong partnerships with statutory and voluntary sector agencies to support positive housing and recovery outcomes. Overseeing operational budgets, resources, health & safety and compliance. Contributing to cross service leadership and participating in an on call rota. About you You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments. You will also demonstrate: Proven people management and leadership skills. Experience of safeguarding, crisis response and complex case management. Strong partnership working and communication skills. Confidence using performance data to improve services. A resilient, compassionate and outcomes focused approach aligned with values of dignity, respect and inclusion. About the organisation This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience. Other roles you may have experience of could include: Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.
May 21, 2026
Full time
Service Manager Outreach & Day Centre We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage. Overview Position: Service Manager Outreach & Day Centre Salary: £34,000 £39,000 per annum (dependent on experience) Location: Southend-on-Sea Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required) Contract: Permanent Closing date: 28th May 2026 About the role This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused. Key responsibilities include: Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement. Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice. Providing oversight of safeguarding, risk management, crisis intervention and complex casework. Ensuring services meet contractual requirements, KPIs and quality standards. Using performance data and service user feedback to drive continuous improvement. Building strong partnerships with statutory and voluntary sector agencies to support positive housing and recovery outcomes. Overseeing operational budgets, resources, health & safety and compliance. Contributing to cross service leadership and participating in an on call rota. About you You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments. You will also demonstrate: Proven people management and leadership skills. Experience of safeguarding, crisis response and complex case management. Strong partnership working and communication skills. Confidence using performance data to improve services. A resilient, compassionate and outcomes focused approach aligned with values of dignity, respect and inclusion. About the organisation This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience. Other roles you may have experience of could include: Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.
Service Manager Community Services
the calico group
Service Manager Community Services Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. About Safenet Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives. About the Role As Service Manager Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable. Women only occupational requirement : This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position. Key responsibilities Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led. Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development. Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively. Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement. Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk. Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors. Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence. Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities. What you ll need Essential: Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment. Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases. Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice. Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement. Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings. Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting. Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership. Desirable ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership. Experience of service development, project delivery, change management or supporting new initiatives within a support service setting. Knowledge of Women s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding. Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service. Salary: £ Hours: 37 per week Contract: Permanent Location: Bury Closing date: 19th June 2026 Telephone screening : 25th June 2026 Interview date: 29th June 2026 We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
May 20, 2026
Full time
Service Manager Community Services Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. About Safenet Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives. About the Role As Service Manager Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable. Women only occupational requirement : This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position. Key responsibilities Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led. Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development. Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively. Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement. Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk. Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors. Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence. Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities. What you ll need Essential: Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment. Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases. Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice. Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement. Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings. Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting. Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership. Desirable ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership. Experience of service development, project delivery, change management or supporting new initiatives within a support service setting. Knowledge of Women s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding. Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service. Salary: £ Hours: 37 per week Contract: Permanent Location: Bury Closing date: 19th June 2026 Telephone screening : 25th June 2026 Interview date: 29th June 2026 We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
Depaul UK
Supported Lodgings Coordinator
Depaul UK Wigan, Lancashire
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing Date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged . In this fast paced role, you ll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You ll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role (7-Months FTC). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul s financial policy and procedures Work in line with Depaul s policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Contractor
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing Date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged . In this fast paced role, you ll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You ll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role (7-Months FTC). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul s financial policy and procedures Work in line with Depaul s policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Bluetownonline
Director of Finance and Corporate Resources
Bluetownonline City, Birmingham
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.
May 20, 2026
Full time
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.
YMCA Downslink Group
Deputy Supported Housing Manager
YMCA Downslink Group Eastbourne, Sussex
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota' YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
May 20, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota' YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
Get Staffed Online Recruitment Limited
Compliance Surveyor - Gas
Get Staffed Online Recruitment Limited Colchester, Essex
Compliance Surveyor Gas Salary: £34,681 to £40,612 per annum Permanent; Monday to Friday; 37 hours per week Our client, committed to better housing. Our client is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, they are an award-winning organisation providing management and maintenance services to around 7,000 residential properties and the Council commercial and public buildings, including Colchester Castle and Colchester Town Hall. They are a fantastic place to work, delivering vital services and making a real difference to their tenants and leaseholders lives. They are an ambitious organisation focused on delivering great value services that make a difference, and their vision is to enable customers, colleagues, and communities to thrive. About the Role Building safety has always been an important area of our client s activity. As an organisation, they are taking the necessary steps to ensure that they address all of the requirements of legislation, including the Building Safety Act and Fire Safety Act as well as emerging themes from the Social Housing Regulation Bill currently being considered in Parliament. They also need to ensure their ongoing compliance with the Big 6 Health and Safety categories (Asbestos, Legionella, Gas, Lifts, Fire and Electrical). They require a staffing structure with the necessary capacity and resources to meet these demands. This is an exciting opportunity to work in their newly created Building Safety team. They are recruiting a Compliance Surveyor (Gas) who will report into the Building Safety Manager (Gas, Electrical and Lifts). The successful candidate will be responsible for managing the gas servicing contract(s) and contractors to ensure compliance with current gas regulations to both domestic and commercial installations. About You Applicants must have an understanding of the repairs and maintenance process, substantial knowledge and understanding of the current gas safety (installation and use) regulations, and previous experience working in the gas industry. Applicants must also have the following recognised qualifications to enable Gas Safe Registration, including CCN1, CENWAT, CKR1, HTR1, MET1, CPA1. Commercial and heat pump experience would be beneficial. Benefits of working for our client In return, they are offering a competitive salary, including excellent benefits, which include: Local Government Pension Scheme with a 19.5 % employer contribution. Excellent training, development, and progression opportunities. Generous annual leave entitlement 23 days annual leave (increasing to 26 days after five years service), plus bank and public holidays and two extra company holidays during the Christmas period. The opportunity to buy up to another five days holiday, subject to conditions. Access to an Employee Assistance Programme. Employee Benefits Platform. Provision of a smartphone and laptop. Free parking (for when you are in the office). Discounted gym member corporate membership rate at Leisure World and the Northern Gateway. One Volunteering Day per year. Free Flu Jab. Agile Working means having some flexibility about when, where, and how they work to best meet the needs of your role and service area. Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use. Interviews will be held face-to-face date to be confirmed. Equality and Diversity Commitment Our client is an equal opportunities employer. As part of their continued commitment to Equality and Diversity, and their workforce accurately reflecting the community they represent, they welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. They are a Disability Confident Employer and a Mindful Employer. They also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant. How to Apply: Step 1 Click apply and you will be redirected to our client s careers site. Step 2 Read the advert, Job Accountability Statement and Person Specification. Step 3 Click Apply online below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification. Step 4 Press submit .
May 20, 2026
Full time
Compliance Surveyor Gas Salary: £34,681 to £40,612 per annum Permanent; Monday to Friday; 37 hours per week Our client, committed to better housing. Our client is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, they are an award-winning organisation providing management and maintenance services to around 7,000 residential properties and the Council commercial and public buildings, including Colchester Castle and Colchester Town Hall. They are a fantastic place to work, delivering vital services and making a real difference to their tenants and leaseholders lives. They are an ambitious organisation focused on delivering great value services that make a difference, and their vision is to enable customers, colleagues, and communities to thrive. About the Role Building safety has always been an important area of our client s activity. As an organisation, they are taking the necessary steps to ensure that they address all of the requirements of legislation, including the Building Safety Act and Fire Safety Act as well as emerging themes from the Social Housing Regulation Bill currently being considered in Parliament. They also need to ensure their ongoing compliance with the Big 6 Health and Safety categories (Asbestos, Legionella, Gas, Lifts, Fire and Electrical). They require a staffing structure with the necessary capacity and resources to meet these demands. This is an exciting opportunity to work in their newly created Building Safety team. They are recruiting a Compliance Surveyor (Gas) who will report into the Building Safety Manager (Gas, Electrical and Lifts). The successful candidate will be responsible for managing the gas servicing contract(s) and contractors to ensure compliance with current gas regulations to both domestic and commercial installations. About You Applicants must have an understanding of the repairs and maintenance process, substantial knowledge and understanding of the current gas safety (installation and use) regulations, and previous experience working in the gas industry. Applicants must also have the following recognised qualifications to enable Gas Safe Registration, including CCN1, CENWAT, CKR1, HTR1, MET1, CPA1. Commercial and heat pump experience would be beneficial. Benefits of working for our client In return, they are offering a competitive salary, including excellent benefits, which include: Local Government Pension Scheme with a 19.5 % employer contribution. Excellent training, development, and progression opportunities. Generous annual leave entitlement 23 days annual leave (increasing to 26 days after five years service), plus bank and public holidays and two extra company holidays during the Christmas period. The opportunity to buy up to another five days holiday, subject to conditions. Access to an Employee Assistance Programme. Employee Benefits Platform. Provision of a smartphone and laptop. Free parking (for when you are in the office). Discounted gym member corporate membership rate at Leisure World and the Northern Gateway. One Volunteering Day per year. Free Flu Jab. Agile Working means having some flexibility about when, where, and how they work to best meet the needs of your role and service area. Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use. Interviews will be held face-to-face date to be confirmed. Equality and Diversity Commitment Our client is an equal opportunities employer. As part of their continued commitment to Equality and Diversity, and their workforce accurately reflecting the community they represent, they welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. They are a Disability Confident Employer and a Mindful Employer. They also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant. How to Apply: Step 1 Click apply and you will be redirected to our client s careers site. Step 2 Read the advert, Job Accountability Statement and Person Specification. Step 3 Click Apply online below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification. Step 4 Press submit .
Get Staffed Online Recruitment Limited
Housing Manager
Get Staffed Online Recruitment Limited Barnet, London
Housing Manager Working location: Office within Sheltered Housing Scheme Salary: £32,000 Contract Type: Full-Time, Permanent following successful 6-month probationary period Our client is one of the leading housing associations in the UK's Jewish community, dedicated to providing high-quality housing and support services. They are seeking a dedicated Housing Manager to oversee their Brighton scheme and ensure their residents receive exceptional support in a welcoming and safe environment. About the Role This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our client's residents' wellbeing and coordinate with care providers and professionals. You'll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations. Key Responsibilities: Manage the daily operations of a sheltered or supported housing scheme. Liaise effectively with residents, providing support and diffusing situations tactfully. Collaborate with external professionals, including care providers and health services. Maintain accurate records, reports, and housing data using internal systems. Respond to emergencies and resolve resident concerns in a timely and professional manner. Contribute to continually improving the service provided by our client. Essential Requirements: Experience in a similar housing management role. Proven ability to interact face-to-face with residents, often under pressure. Skilled in using Microsoft Word and email. Strong judgement, tact, and discretion in dealing with internal and external stakeholders. Desirable: Prior experience coordinating within a care or sheltered housing setting. What Our Client Offers: A supportive and inclusive work environment. Opportunities for training and development. The chance to make a meaningful difference in residents' lives. How to Apply If you're passionate about delivering high-quality housing services and believe in treating residents with dignity and respect, they would love to hear from you. Apply today to join their family.
May 19, 2026
Full time
Housing Manager Working location: Office within Sheltered Housing Scheme Salary: £32,000 Contract Type: Full-Time, Permanent following successful 6-month probationary period Our client is one of the leading housing associations in the UK's Jewish community, dedicated to providing high-quality housing and support services. They are seeking a dedicated Housing Manager to oversee their Brighton scheme and ensure their residents receive exceptional support in a welcoming and safe environment. About the Role This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our client's residents' wellbeing and coordinate with care providers and professionals. You'll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations. Key Responsibilities: Manage the daily operations of a sheltered or supported housing scheme. Liaise effectively with residents, providing support and diffusing situations tactfully. Collaborate with external professionals, including care providers and health services. Maintain accurate records, reports, and housing data using internal systems. Respond to emergencies and resolve resident concerns in a timely and professional manner. Contribute to continually improving the service provided by our client. Essential Requirements: Experience in a similar housing management role. Proven ability to interact face-to-face with residents, often under pressure. Skilled in using Microsoft Word and email. Strong judgement, tact, and discretion in dealing with internal and external stakeholders. Desirable: Prior experience coordinating within a care or sheltered housing setting. What Our Client Offers: A supportive and inclusive work environment. Opportunities for training and development. The chance to make a meaningful difference in residents' lives. How to Apply If you're passionate about delivering high-quality housing services and believe in treating residents with dignity and respect, they would love to hear from you. Apply today to join their family.
Response
Mental Health Support worker (FTA) Oxfordshire
Response Bodicote, Oxfordshire
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker ( Fixed Term Appointment until 31st May 2027) - £27,051.44 - £28,900 per annum pro rata to £16,450.20 - £17,574.32 (Salaries vary depending on experiences) Hours Part Time 22.5 hours per week, Monday Friday, inclusive of bank holidays Occasional Weekends. Service North Oxfordshire, Banbury & Bicester. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated North Team. The North Oxfordshire patch covers Bicester and Banbury in a mixture of flats and shared houses. Staff provide client support Monday-Friday with working towards living independently. This includes helping residents learn about living skills, accessing external support, accessing training and employment and eventually assisting with moving on to their own independent properties whether that be through the council or private rented. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Proactive approach to maintain properties and resident rooms to a good standard Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Flexible approach to working hours, including weekends. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 30/06/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
May 19, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker ( Fixed Term Appointment until 31st May 2027) - £27,051.44 - £28,900 per annum pro rata to £16,450.20 - £17,574.32 (Salaries vary depending on experiences) Hours Part Time 22.5 hours per week, Monday Friday, inclusive of bank holidays Occasional Weekends. Service North Oxfordshire, Banbury & Bicester. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated North Team. The North Oxfordshire patch covers Bicester and Banbury in a mixture of flats and shared houses. Staff provide client support Monday-Friday with working towards living independently. This includes helping residents learn about living skills, accessing external support, accessing training and employment and eventually assisting with moving on to their own independent properties whether that be through the council or private rented. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Proactive approach to maintain properties and resident rooms to a good standard Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Flexible approach to working hours, including weekends. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 30/06/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

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