Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Seasonal
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Adecco are pleased to be recruiting for a Radio Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 07, 2025
Full time
Adecco are pleased to be recruiting for a Radio Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
IT Assistant Support Officer Location - East Sussex Hourly Rate - 14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
Oct 04, 2025
Contractor
IT Assistant Support Officer Location - East Sussex Hourly Rate - 14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
Adecco are pleased to be recruiting for a Operational Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 03, 2025
Full time
Adecco are pleased to be recruiting for a Operational Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
Sep 23, 2025
Full time
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background