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audience and insights manager
community integrated care
PR & Media Manager
community integrated care Widnes, Cheshire
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose. As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector. We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement. This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire. What is " The Deal " for you? Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. Pension: contributory pension scheme Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. What you ll be doing: Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. Leading crisis communications - protecting our reputation calmly and decisively when it matters most. Translating complex policy and social care issues into accessible, powerful content for diverse audiences. Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. Working with our Partnerships & Communities team to turn community programmes into media-ready stories. Supporting and developing confident spokespeople at every level of the organisation. Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. Our ideal candidate: Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. Media instinct - You know a story, you know how to place it, and you know when to act fast. Strategy - Experience designing and delivering media strategies with measurable outcomes. Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise. Relationships - A strong network of media contacts or the ability to build one quickly across sectors. Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. Why join us You'll be working for an award-winning charity that s passionate about ensuring our colleagues and the people we support lead the best lives possible. Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. A collaborative, values-driven team where your work will be seen, valued and celebrated Opportunities to travel nationally and attend sector events and media moments. A contributory pension scheme to help you plan for the future. Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you. Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date. We re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of . The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones and a score of is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
May 13, 2026
Full time
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose. As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector. We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement. This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire. What is " The Deal " for you? Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. Pension: contributory pension scheme Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. What you ll be doing: Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. Leading crisis communications - protecting our reputation calmly and decisively when it matters most. Translating complex policy and social care issues into accessible, powerful content for diverse audiences. Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. Working with our Partnerships & Communities team to turn community programmes into media-ready stories. Supporting and developing confident spokespeople at every level of the organisation. Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. Our ideal candidate: Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. Media instinct - You know a story, you know how to place it, and you know when to act fast. Strategy - Experience designing and delivering media strategies with measurable outcomes. Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise. Relationships - A strong network of media contacts or the ability to build one quickly across sectors. Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. Why join us You'll be working for an award-winning charity that s passionate about ensuring our colleagues and the people we support lead the best lives possible. Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. A collaborative, values-driven team where your work will be seen, valued and celebrated Opportunities to travel nationally and attend sector events and media moments. A contributory pension scheme to help you plan for the future. Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you. Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date. We re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of . The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones and a score of is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
British Airways
Operations Excellence Lead
British Airways
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Operations Excellence Lead You'll be part of the Operations directorate, working closely with senior operational leaders to diagnose performance, identify improvement opportunities and design and deliver transformation initiatives that drive measurable impact across the airline. This role plays a critical part in improving on-time performance, cost efficiency and operational resilience, supporting Operations leadership with data-led insight, structured problem solving and end-to-end delivery of change. What you'll do: Identify, design and lead transformation initiatives across Operations from ideation through to implementation and adoption Work closely with Directors and their leadership teams to diagnose performance and identify improvement opportunities Own initiatives end-to-end, including strategy, delivery, stakeholder engagement and adoption Lead and manage teams of data and business analysts to deliver diagnostics and actionable insights Structure ill-defined problems into clear issues and hypotheses, defining appropriate analytical approaches Lead process redesign efforts and workshops with senior operational leadership Develop and deliver clear communications and materials to support leadership decision-making and front-line adoption Establish effective processes to manage and track initiative delivery and performance Work closely with analytics and data science teams to ensure a data-led approach to optimisation Act as a trusted sounding board to operational leaders, supporting both tactical and strategic discussions Provide PMO support across individual initiatives and wider transformation activity Be flexible to support ad-hoc work and provide cover across teams as required What you'll bring to British Airways: Strong delivery and outcome-focused mindset Ability to translate ambiguity and "gut feel" into structured questions and testable hypotheses Exceptional stakeholder management and relationship-building skills across all organisational levels Confidence influencing senior leaders and driving behavioural change Strong analytical capability with experience leading teams applying advanced analytics, data science or operational research techniques Excellent verbal and written communication skills, including comfort presenting to senior audiences with differing views Collaborative approach, with the ability to listen objectively, encourage challenge and consider alternatives Proactive, resilient and adaptable working style Your experience: MBA from top management school or equivalent (e.g. PHD or similar) 2+ years of experience in top mgmt. consulting companies (e.g. BCG, McKinsey, Bain) and senior associate/consultant or manager level Proven experience of getting things done, prioritising & delivering projects Deep knowledge of airline operations or similar industries Experience leading teams of analysts What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
May 13, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Operations Excellence Lead You'll be part of the Operations directorate, working closely with senior operational leaders to diagnose performance, identify improvement opportunities and design and deliver transformation initiatives that drive measurable impact across the airline. This role plays a critical part in improving on-time performance, cost efficiency and operational resilience, supporting Operations leadership with data-led insight, structured problem solving and end-to-end delivery of change. What you'll do: Identify, design and lead transformation initiatives across Operations from ideation through to implementation and adoption Work closely with Directors and their leadership teams to diagnose performance and identify improvement opportunities Own initiatives end-to-end, including strategy, delivery, stakeholder engagement and adoption Lead and manage teams of data and business analysts to deliver diagnostics and actionable insights Structure ill-defined problems into clear issues and hypotheses, defining appropriate analytical approaches Lead process redesign efforts and workshops with senior operational leadership Develop and deliver clear communications and materials to support leadership decision-making and front-line adoption Establish effective processes to manage and track initiative delivery and performance Work closely with analytics and data science teams to ensure a data-led approach to optimisation Act as a trusted sounding board to operational leaders, supporting both tactical and strategic discussions Provide PMO support across individual initiatives and wider transformation activity Be flexible to support ad-hoc work and provide cover across teams as required What you'll bring to British Airways: Strong delivery and outcome-focused mindset Ability to translate ambiguity and "gut feel" into structured questions and testable hypotheses Exceptional stakeholder management and relationship-building skills across all organisational levels Confidence influencing senior leaders and driving behavioural change Strong analytical capability with experience leading teams applying advanced analytics, data science or operational research techniques Excellent verbal and written communication skills, including comfort presenting to senior audiences with differing views Collaborative approach, with the ability to listen objectively, encourage challenge and consider alternatives Proactive, resilient and adaptable working style Your experience: MBA from top management school or equivalent (e.g. PHD or similar) 2+ years of experience in top mgmt. consulting companies (e.g. BCG, McKinsey, Bain) and senior associate/consultant or manager level Proven experience of getting things done, prioritising & delivering projects Deep knowledge of airline operations or similar industries Experience leading teams of analysts What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Erin Associates
Marketing Manager
Erin Associates Penrith, Cumbria
Marketing Manager - Penrith - £50k Skills: Campaign Management, Content Strategy, PR, SEO, Digital Marketing, Analytics, Stakeholder Engagement This innovative organisation based in Penrith is looking to add a Growth Marketing Manager to join an established team and work closely with key stakeholders to drive brand growth and engagement. Responsibilities of the Marketing Manager Create and deliver engaging, high-quality integrated marketing campaigns that connect with target audiences Plan and manage content calendars to support campaign activity and timely storytelling Develop compelling content across multiple formats including articles, social media, and thought leadership pieces Stay ahead of emerging trends, including AI-driven platforms, to optimise content discovery and performance Collaborate with internal teams and external partners Measure campaign effectiveness, linking marketing activity to commercial outcomes Track customer insights and use data-driven analysis to continuously improve performance Ensure all communications consider customer needs, including vulnerable customers, to deliver positive outcomes Experience & Requirements for the Marketing Manager Proven experience in editorial and storytelling, with the ability to create engaging content across multiple format Strong background in content strategy and managing content calendars in a fast-paced environment Experience working with media, influencers, and external partners to secure coverage and amplify brand messaging Familiarity with digital marketing channels including SEO, social media, and email marketing Strong analytical skills with the ability to measure performance and translate insights into action Experience working to tight deadlines both independently and as part of a team This is an excellent opportunity for an ambitious marketing professional to join a forward-thinking company that embraces innovation, values creativity, and recognises the importance of its people. If you're a driven individual with a passion for product growth and marketing, this could be the perfect next step in your career.Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.Contact - Alex PalmerIf you have not heard back within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies within the next 12 weeks.
May 12, 2026
Full time
Marketing Manager - Penrith - £50k Skills: Campaign Management, Content Strategy, PR, SEO, Digital Marketing, Analytics, Stakeholder Engagement This innovative organisation based in Penrith is looking to add a Growth Marketing Manager to join an established team and work closely with key stakeholders to drive brand growth and engagement. Responsibilities of the Marketing Manager Create and deliver engaging, high-quality integrated marketing campaigns that connect with target audiences Plan and manage content calendars to support campaign activity and timely storytelling Develop compelling content across multiple formats including articles, social media, and thought leadership pieces Stay ahead of emerging trends, including AI-driven platforms, to optimise content discovery and performance Collaborate with internal teams and external partners Measure campaign effectiveness, linking marketing activity to commercial outcomes Track customer insights and use data-driven analysis to continuously improve performance Ensure all communications consider customer needs, including vulnerable customers, to deliver positive outcomes Experience & Requirements for the Marketing Manager Proven experience in editorial and storytelling, with the ability to create engaging content across multiple format Strong background in content strategy and managing content calendars in a fast-paced environment Experience working with media, influencers, and external partners to secure coverage and amplify brand messaging Familiarity with digital marketing channels including SEO, social media, and email marketing Strong analytical skills with the ability to measure performance and translate insights into action Experience working to tight deadlines both independently and as part of a team This is an excellent opportunity for an ambitious marketing professional to join a forward-thinking company that embraces innovation, values creativity, and recognises the importance of its people. If you're a driven individual with a passion for product growth and marketing, this could be the perfect next step in your career.Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.Contact - Alex PalmerIf you have not heard back within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies within the next 12 weeks.
RecruitmentRevolution.com
Marketing Manager - Digital Demand Gen. IT, Cloud, Saas, Tech. Hybrid
RecruitmentRevolution.com
Bold. Autonomous. Built to Scale. If you know B2B tech / IT marketing, understand MSPs, and want real ownership, keep reading. This role sits at the engine room of a high-performing, London-based IT Managed Service Provider operating at the premium end of the market. The business is ambitious, growing, and commercially sharp and now needs a Marketing Manager who can build momentum, sharpen positioning, and turn strategy into measurable results. This is not a hands-off or heavily layered marketing team. This is the best seat in the house for a marketer who wants autonomy, influence, and direct impact on revenue. You ll be the sole owner of the marketing function , responsible for designing and executing a modern, data-led marketing engine across five core pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement You ll shape how the business is seen, heard, and chosen, owning campaigns end-to-end, creating compelling content, driving demand, and enabling sales with the tools they need to win. This is a role for someone who thrives in a build-and-run environment: commercially minded, creative, analytical, and comfortable making decisions without waiting for permission. The Role at a Glance Marketing Manager - Digital Demand Gen (Sole Contributor) London Based Hybrid (3 Days Office / 2 Remote) £50,000 basic + Quarterly KPI Bonus Potential Full-Time, Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise / Technology, SaaS. Pedigree: Tier 1 Microsoft Solutions Technology Partner About the Role Reporting directly into leadership, you ll take full ownership of marketing strategy and execution. Your remit spans: • Planning and delivering multichannel demand generation campaigns • Strengthening brand positioning and thought leadership • Driving website performance, engagement, and conversion • Supporting long-cycle, high-value sales with impactful enablement assets • Using AI and automation to improve efficiency, targeting, and scale You ll work closely with Sales, Solutions Architects, and Executives, translating complex technology into clear, compelling business value for regulated and professional services customers. Key Responsibilities Market Analysis & Intelligence • Ongoing competitor, sector, and audience analysis • Identifying growth opportunities across verticals such as professional services, legal, finance, and PE-backed firms • Using data and insights to refine strategy and maximise ROI Brand Awareness & Positioning • Owning messaging, tone of voice, and brand consistency • Producing high-quality content: blogs, case studies, ebooks, customer stories, and social assets • Elevating the company s profile through thought leadership and storytelling Lead Generation & Digital Marketing • Executing campaigns across SEO, PPC, paid social, email, and webinars • Owning website content, landing pages, and conversion optimisation • Leveraging AI tools to accelerate content creation and campaign performance Engagement, Nurture & ABM • Building targeted nurture programmes for prospects and customers • Running ABM-style micro-campaigns aligned with sales priorities • Strengthening engagement through education-led content and newsletters Sales Enablement & Collaboration • Creating and maintaining sales assets including pitch decks, proposals, case studies, and sector collateral • Managing a central content library aligned to the full sales cycle • Feeding the content pipeline with insights from across the business About You You re a hands-on B2B marketer with experience in MSP, IT services, SaaS, or professional services environments. You combine strategic thinking with executional strength, equally comfortable analysing performance data and writing high-impact content. You re confident operating as a one-person marketing function, setting direction, prioritising activity, and delivering results at pace. You bring: • Proven results across at least 3 of the 5 marketing pillars • Strong digital marketing capability (SEO, PPC, analytics, automation) • Experience running integrated lead generation campaigns • Excellent writing skills and the ability to translate technical complexity into business value • High proficiency with modern marketing and AI tools Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Created visual content using tools like Canva, Adobe, or Figma • Marketed to regulated or professional services sectors Why Join? • Full ownership and visibility of the marketing function • Direct influence on revenue, brand, and growth strategy • Opportunity to build a modern, AI-enabled marketing engine • Hybrid working and a culture that values initiative and innovation Apply now if you want a technology-focssed marketing role with real responsibility, real impact, and the freedom to do your best work. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 12, 2026
Full time
Bold. Autonomous. Built to Scale. If you know B2B tech / IT marketing, understand MSPs, and want real ownership, keep reading. This role sits at the engine room of a high-performing, London-based IT Managed Service Provider operating at the premium end of the market. The business is ambitious, growing, and commercially sharp and now needs a Marketing Manager who can build momentum, sharpen positioning, and turn strategy into measurable results. This is not a hands-off or heavily layered marketing team. This is the best seat in the house for a marketer who wants autonomy, influence, and direct impact on revenue. You ll be the sole owner of the marketing function , responsible for designing and executing a modern, data-led marketing engine across five core pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement You ll shape how the business is seen, heard, and chosen, owning campaigns end-to-end, creating compelling content, driving demand, and enabling sales with the tools they need to win. This is a role for someone who thrives in a build-and-run environment: commercially minded, creative, analytical, and comfortable making decisions without waiting for permission. The Role at a Glance Marketing Manager - Digital Demand Gen (Sole Contributor) London Based Hybrid (3 Days Office / 2 Remote) £50,000 basic + Quarterly KPI Bonus Potential Full-Time, Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise / Technology, SaaS. Pedigree: Tier 1 Microsoft Solutions Technology Partner About the Role Reporting directly into leadership, you ll take full ownership of marketing strategy and execution. Your remit spans: • Planning and delivering multichannel demand generation campaigns • Strengthening brand positioning and thought leadership • Driving website performance, engagement, and conversion • Supporting long-cycle, high-value sales with impactful enablement assets • Using AI and automation to improve efficiency, targeting, and scale You ll work closely with Sales, Solutions Architects, and Executives, translating complex technology into clear, compelling business value for regulated and professional services customers. Key Responsibilities Market Analysis & Intelligence • Ongoing competitor, sector, and audience analysis • Identifying growth opportunities across verticals such as professional services, legal, finance, and PE-backed firms • Using data and insights to refine strategy and maximise ROI Brand Awareness & Positioning • Owning messaging, tone of voice, and brand consistency • Producing high-quality content: blogs, case studies, ebooks, customer stories, and social assets • Elevating the company s profile through thought leadership and storytelling Lead Generation & Digital Marketing • Executing campaigns across SEO, PPC, paid social, email, and webinars • Owning website content, landing pages, and conversion optimisation • Leveraging AI tools to accelerate content creation and campaign performance Engagement, Nurture & ABM • Building targeted nurture programmes for prospects and customers • Running ABM-style micro-campaigns aligned with sales priorities • Strengthening engagement through education-led content and newsletters Sales Enablement & Collaboration • Creating and maintaining sales assets including pitch decks, proposals, case studies, and sector collateral • Managing a central content library aligned to the full sales cycle • Feeding the content pipeline with insights from across the business About You You re a hands-on B2B marketer with experience in MSP, IT services, SaaS, or professional services environments. You combine strategic thinking with executional strength, equally comfortable analysing performance data and writing high-impact content. You re confident operating as a one-person marketing function, setting direction, prioritising activity, and delivering results at pace. You bring: • Proven results across at least 3 of the 5 marketing pillars • Strong digital marketing capability (SEO, PPC, analytics, automation) • Experience running integrated lead generation campaigns • Excellent writing skills and the ability to translate technical complexity into business value • High proficiency with modern marketing and AI tools Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Created visual content using tools like Canva, Adobe, or Figma • Marketed to regulated or professional services sectors Why Join? • Full ownership and visibility of the marketing function • Direct influence on revenue, brand, and growth strategy • Opportunity to build a modern, AI-enabled marketing engine • Hybrid working and a culture that values initiative and innovation Apply now if you want a technology-focssed marketing role with real responsibility, real impact, and the freedom to do your best work. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Nottingham Hospitals Charity
Senior Marketing Manager
Nottingham Hospitals Charity Nottingham, Nottinghamshire
We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life. This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity s impact. Key responsibilities Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals Lead on brand awareness campaign to improve awareness, engagement and income Be key point of contact with appointed agencies to deliver the marketing and development strategy Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity Support campaign management, supporter engagement and awareness for Legacy and in-memory giving Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity s values and identity Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors Repurpose content to ensure maximum engagement and reach Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income Stay up to date with industry trends and best practices to identify innovative opportunities for growth About you Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results Have demonstrable experience of bringing a brand to life with internal and external audiences Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders Analytical mindset, with experience conducting market research and using insights to inform marketing plans A proven track record of driving successful lead generation initiatives Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas A keen eye for detail and excellent copywriting skills Demonstrable experience in line management, including the ability to mentor and develop team members Marketing experience A minimum of three years experience in a marketing environment, with a proven track record of delivering impactful campaigns An understanding of the charity sector and/or prior experience in a fundraising environment is desirable Experience working with CRM systems is also desirable For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity.
May 12, 2026
Full time
We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life. This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity s impact. Key responsibilities Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals Lead on brand awareness campaign to improve awareness, engagement and income Be key point of contact with appointed agencies to deliver the marketing and development strategy Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity Support campaign management, supporter engagement and awareness for Legacy and in-memory giving Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity s values and identity Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors Repurpose content to ensure maximum engagement and reach Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income Stay up to date with industry trends and best practices to identify innovative opportunities for growth About you Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results Have demonstrable experience of bringing a brand to life with internal and external audiences Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders Analytical mindset, with experience conducting market research and using insights to inform marketing plans A proven track record of driving successful lead generation initiatives Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas A keen eye for detail and excellent copywriting skills Demonstrable experience in line management, including the ability to mentor and develop team members Marketing experience A minimum of three years experience in a marketing environment, with a proven track record of delivering impactful campaigns An understanding of the charity sector and/or prior experience in a fundraising environment is desirable Experience working with CRM systems is also desirable For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity.
Director of Sales - Financial Services & Gaming Europe
Trustly
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high growth environment, join us and be part of a team that's transforming the way the world pays. ABOUT THE TEAM The European Gaming & Financial Services commercial team is dedicated to serve Trustly's merchant customers across the EU and UK. This includes online gambling operators and platforms, banks, digital remittance operators, e money issuers, financing platforms. The Gaming & FinServ team comprises new sales along with the service of existing merchant customers. ABOUT THE ROLE This individual contributor role will be instrumental in growing Trustly's portfolio of merchant customers in the financial services and gaming verticals. Working with the European VP Gaming & FinServ and the broader team, you will be responsible for acquiring new enterprise merchants and offering them Trustly's different products and solutions across the EU and UK. This will include working with technical product managers through to the C level at merchants. What you'll do Drive the commercial strategy and execution for acquiring key enterprise merchant clients Own the full sales cycle - from lead generation and pitch to negotiation and contract closure Build and manage a strong, scalable pipeline aligned with business objectives and market trends Act as the primary contact for senior stakeholders of enterprise merchants, ensuring top tier service and strategic alignment Lead onboarding and early stage integration of new clients, collaborating with technical and operational teams Ensure compliance with regulatory, KYC, and risk requirements throughout the sales process Provide client and market insights to product, marketing, and leadership teams to support innovation and growth Represent the company at industry events and forums, building visibility and driving thought leadership in the sector Who you are A proven commercial leader with a strong track record in sales or business development, ideally within the payments or broader financial services industry (experience in selling payments to online gambling and/or financial services merchants is a plus) Strategic and analytical, with a solution oriented mindset and the ability to creatively navigate complex client challenges Minimum 10+ years of experience in B2B sales, with at least 5 years focused on the payments sector Experience working with mid market to enterprise financial institutions and/or online gambling companies, with a strong grasp of industry specific regulatory and risk frameworks Demonstrated ability to build and grow senior level client relationships, with strong commercial negotiation skills Excellent communicator and storyteller, confident engaging with both internal stakeholders and external C suite audiences Proficient in CRM tools (Salesforce), sales reporting, and pipeline management A collaborative team player who thrives in a fast paced, high growth environment, and leads by example Our Fantastic Benefits 20 to 30 days of holiday to support a healthy work life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top up - additional support for new parents On site perks to make your workday smoother Well being support - our health allowance covers gym memberships, massages, and much more to help you feel your best Additional benefits designed to enhance your work life experience!
May 12, 2026
Full time
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high growth environment, join us and be part of a team that's transforming the way the world pays. ABOUT THE TEAM The European Gaming & Financial Services commercial team is dedicated to serve Trustly's merchant customers across the EU and UK. This includes online gambling operators and platforms, banks, digital remittance operators, e money issuers, financing platforms. The Gaming & FinServ team comprises new sales along with the service of existing merchant customers. ABOUT THE ROLE This individual contributor role will be instrumental in growing Trustly's portfolio of merchant customers in the financial services and gaming verticals. Working with the European VP Gaming & FinServ and the broader team, you will be responsible for acquiring new enterprise merchants and offering them Trustly's different products and solutions across the EU and UK. This will include working with technical product managers through to the C level at merchants. What you'll do Drive the commercial strategy and execution for acquiring key enterprise merchant clients Own the full sales cycle - from lead generation and pitch to negotiation and contract closure Build and manage a strong, scalable pipeline aligned with business objectives and market trends Act as the primary contact for senior stakeholders of enterprise merchants, ensuring top tier service and strategic alignment Lead onboarding and early stage integration of new clients, collaborating with technical and operational teams Ensure compliance with regulatory, KYC, and risk requirements throughout the sales process Provide client and market insights to product, marketing, and leadership teams to support innovation and growth Represent the company at industry events and forums, building visibility and driving thought leadership in the sector Who you are A proven commercial leader with a strong track record in sales or business development, ideally within the payments or broader financial services industry (experience in selling payments to online gambling and/or financial services merchants is a plus) Strategic and analytical, with a solution oriented mindset and the ability to creatively navigate complex client challenges Minimum 10+ years of experience in B2B sales, with at least 5 years focused on the payments sector Experience working with mid market to enterprise financial institutions and/or online gambling companies, with a strong grasp of industry specific regulatory and risk frameworks Demonstrated ability to build and grow senior level client relationships, with strong commercial negotiation skills Excellent communicator and storyteller, confident engaging with both internal stakeholders and external C suite audiences Proficient in CRM tools (Salesforce), sales reporting, and pipeline management A collaborative team player who thrives in a fast paced, high growth environment, and leads by example Our Fantastic Benefits 20 to 30 days of holiday to support a healthy work life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top up - additional support for new parents On site perks to make your workday smoother Well being support - our health allowance covers gym memberships, massages, and much more to help you feel your best Additional benefits designed to enhance your work life experience!
ICONIC RESOURCING LTD
Paid Media Executive
ICONIC RESOURCING LTD Glasgow, Lanarkshire
Paid Media Executive Glasgow (hybrid) £27,000 - £30,000 I am delighted to be exclusively partnering with a recognised marketing agency in Glasgow in the recruitment of a Paid Media Executive. In this role you will support the Head of Paid Media and the Paid Media Manager, with a focus on optimising ad accounts. The role requires an analytical mindset, comfort with numbers and data, and strong attention to detail. Responsibilities Assist in the delivery of digital advertising campaigns across multiple online platforms Help organise campaign setup tasks such as audience selection, structure and budget distribution Track live campaign activity and make adjustments based on performance signals Support experimentation with different creative approaches, messaging and targeting options Produce regular performance summaries and support reporting with key observations Work with wider teams to share insights that help improve ongoing marketing activity Requirements Around 1-2 years' experience in digital marketing, performance advertising or a related role Practical exposure to advertising platforms such as Meta and Google Awareness of additional paid platforms (e.g. TikTok or LinkedIn) Understanding of basic digital marketing principles such as targeting, conversion tracking and optimisation Comfortable working with data and using spreadsheets or reporting tools Organised, detail-focused and comfortable working in a fast-moving environment If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing - At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you. Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.
May 12, 2026
Full time
Paid Media Executive Glasgow (hybrid) £27,000 - £30,000 I am delighted to be exclusively partnering with a recognised marketing agency in Glasgow in the recruitment of a Paid Media Executive. In this role you will support the Head of Paid Media and the Paid Media Manager, with a focus on optimising ad accounts. The role requires an analytical mindset, comfort with numbers and data, and strong attention to detail. Responsibilities Assist in the delivery of digital advertising campaigns across multiple online platforms Help organise campaign setup tasks such as audience selection, structure and budget distribution Track live campaign activity and make adjustments based on performance signals Support experimentation with different creative approaches, messaging and targeting options Produce regular performance summaries and support reporting with key observations Work with wider teams to share insights that help improve ongoing marketing activity Requirements Around 1-2 years' experience in digital marketing, performance advertising or a related role Practical exposure to advertising platforms such as Meta and Google Awareness of additional paid platforms (e.g. TikTok or LinkedIn) Understanding of basic digital marketing principles such as targeting, conversion tracking and optimisation Comfortable working with data and using spreadsheets or reporting tools Organised, detail-focused and comfortable working in a fast-moving environment If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing - At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you. Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.
Sphere Digital Recruitment
Programmatic Strategy Manager
Sphere Digital Recruitment
Programmatic Strategy Manager - Network Media Agency - London - up to 45k The Company A leading global performance marketing and technology business operating at the forefront of digital media and programmatic advertising. Backed by one of the world's largest media networks, the company combines data, analytics, AI, and activation capabilities to deliver measurable growth for an impressive portfolio of international brands. With thousands of employees across multiple international markets, the organisation offers integrated solutions spanning programmatic media, paid social, e-commerce, analytics, and digital transformation. Known for its innovation-led culture and strong investment in technology, the business partners with major blue-chip advertisers to deliver sophisticated, performance-driven campaigns across all digital channels. The Role The Programmatic Account Manager will play a key role in managing and delivering high-performing programmatic campaigns across a portfolio of UK and international clients. Acting as a central point of contact for both internal and external stakeholders, you will oversee campaign strategy, execution, optimisation, and performance analysis across channels including Display, Video, Audio, and DOOH. This is a client-facing role suited to someone with strong programmatic expertise, commercial awareness, and a passion for digital media. You will collaborate closely with trading, analytics, operations, and planning teams to ensure campaigns consistently achieve client objectives while identifying opportunities for growth and innovation. Key Responsibilities Managing day-to-day client relationships and serving as a key contact across campaign delivery Overseeing the planning, execution, optimisation, and reporting of programmatic campaigns Developing media and audience strategies aligned to client objectives and KPIs Leading campaign performance analysis and translating data into actionable insights and recommendations Supporting tactical campaign design across Display, Video, Audio, and DOOH channels Troubleshooting delivery and performance issues in collaboration with internal teams and platform partners Preparing and presenting campaign updates, insights, and strategic recommendations to clients You 2+ years' experience in programmatic or digital media account management Strong understanding of the programmatic ecosystem and DSP experience Experience managing campaigns for enterprise or blue-chip clients within an agency or media environment Excellent analytical skills with the ability to interpret campaign performance data and identify trends Strong communication and presentation skills with confidence in client-facing environments Advanced proficiency in Microsoft Excel including pivot tables, formulas, and reporting Highly organised with the ability to manage multiple campaigns and deadlines simultaneously Collaborative and proactive approach with a solutions-focused mindset Passion for digital media, emerging technologies, and performance marketing trends Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
May 12, 2026
Full time
Programmatic Strategy Manager - Network Media Agency - London - up to 45k The Company A leading global performance marketing and technology business operating at the forefront of digital media and programmatic advertising. Backed by one of the world's largest media networks, the company combines data, analytics, AI, and activation capabilities to deliver measurable growth for an impressive portfolio of international brands. With thousands of employees across multiple international markets, the organisation offers integrated solutions spanning programmatic media, paid social, e-commerce, analytics, and digital transformation. Known for its innovation-led culture and strong investment in technology, the business partners with major blue-chip advertisers to deliver sophisticated, performance-driven campaigns across all digital channels. The Role The Programmatic Account Manager will play a key role in managing and delivering high-performing programmatic campaigns across a portfolio of UK and international clients. Acting as a central point of contact for both internal and external stakeholders, you will oversee campaign strategy, execution, optimisation, and performance analysis across channels including Display, Video, Audio, and DOOH. This is a client-facing role suited to someone with strong programmatic expertise, commercial awareness, and a passion for digital media. You will collaborate closely with trading, analytics, operations, and planning teams to ensure campaigns consistently achieve client objectives while identifying opportunities for growth and innovation. Key Responsibilities Managing day-to-day client relationships and serving as a key contact across campaign delivery Overseeing the planning, execution, optimisation, and reporting of programmatic campaigns Developing media and audience strategies aligned to client objectives and KPIs Leading campaign performance analysis and translating data into actionable insights and recommendations Supporting tactical campaign design across Display, Video, Audio, and DOOH channels Troubleshooting delivery and performance issues in collaboration with internal teams and platform partners Preparing and presenting campaign updates, insights, and strategic recommendations to clients You 2+ years' experience in programmatic or digital media account management Strong understanding of the programmatic ecosystem and DSP experience Experience managing campaigns for enterprise or blue-chip clients within an agency or media environment Excellent analytical skills with the ability to interpret campaign performance data and identify trends Strong communication and presentation skills with confidence in client-facing environments Advanced proficiency in Microsoft Excel including pivot tables, formulas, and reporting Highly organised with the ability to manage multiple campaigns and deadlines simultaneously Collaborative and proactive approach with a solutions-focused mindset Passion for digital media, emerging technologies, and performance marketing trends Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Customer Success Manager (Mid-Market), Europe
Maze
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 12, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
Resources Group
Senior Research Director, Arts & Heritage Insights
Resources Group
A global insights consultancy is seeking an Associate Director/Senior Research Manager for a hybrid role based in Manchester or London. The successful candidate will leverage their market research experience to provide impactful insights for cultural and heritage organizations. Responsibilities include client partnership, project management, and developing research methodologies. This is an excellent opportunity to work on meaningful projects that foster connections between clients and their audiences, offering a boutique feel within a global framework.
May 11, 2026
Full time
A global insights consultancy is seeking an Associate Director/Senior Research Manager for a hybrid role based in Manchester or London. The successful candidate will leverage their market research experience to provide impactful insights for cultural and heritage organizations. Responsibilities include client partnership, project management, and developing research methodologies. This is an excellent opportunity to work on meaningful projects that foster connections between clients and their audiences, offering a boutique feel within a global framework.
Artis Recruitment
Senior Paid Media Manager
Artis Recruitment
A growing international consumer brand is looking for a commercially driven Senior Paid Media Manager to join their expanding marketing team at a hugely exciting time for the business. This is an opportunity to take ownership of paid media across multiple international markets while helping shape the future of an in house performance marketing function. This role would suit someone who genuinely lives and breathes performance marketing. Someone who loves digging into data, testing creative, improving ROAS, and finding smarter ways to scale campaigns. You'll work closely with brand, creative, eCommerce and CRM teams, while also playing a key role in building and leading a paid media team over time. What you'll be doing? Planning, launching and optimising paid media campaigns across Paid Search, Paid Social, Shopping, Display and Retargeting Managing campaigns across platforms including Google Ads, Meta and Pinterest Owning budgets, forecasting and media planning across international markets Driving customer acquisition, revenue growth and ROAS performance Testing audiences, creative, landing pages and bidding strategies to improve results Working closely with creative teams to shape high performing campaign assets Delivering clear reporting, insights and recommendations to stakeholders Acting as the go to person internally for paid media expertise and best practice What we're looking for? Strong hands on experience across Paid Search and Paid Social Proven experience managing sizeable paid media budgets Strong commercial understanding with a focus on ROAS, CPA and revenue growth Experience within eCommerce, DTC or fast paced commercial environments Someone analytical, curious and proactive in their approach Previous experience mentoring or managing people would be a big advantage Experience working across international markets is highly desirable What's on offer? Salary up to 55,000 Opportunity to shape and build an in house paid media function International exposure across multiple markets A collaborative marketing environment with strong growth plans Long term progression opportunities as the team expands To find out more, please apply below or get in touch directly for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 11, 2026
Full time
A growing international consumer brand is looking for a commercially driven Senior Paid Media Manager to join their expanding marketing team at a hugely exciting time for the business. This is an opportunity to take ownership of paid media across multiple international markets while helping shape the future of an in house performance marketing function. This role would suit someone who genuinely lives and breathes performance marketing. Someone who loves digging into data, testing creative, improving ROAS, and finding smarter ways to scale campaigns. You'll work closely with brand, creative, eCommerce and CRM teams, while also playing a key role in building and leading a paid media team over time. What you'll be doing? Planning, launching and optimising paid media campaigns across Paid Search, Paid Social, Shopping, Display and Retargeting Managing campaigns across platforms including Google Ads, Meta and Pinterest Owning budgets, forecasting and media planning across international markets Driving customer acquisition, revenue growth and ROAS performance Testing audiences, creative, landing pages and bidding strategies to improve results Working closely with creative teams to shape high performing campaign assets Delivering clear reporting, insights and recommendations to stakeholders Acting as the go to person internally for paid media expertise and best practice What we're looking for? Strong hands on experience across Paid Search and Paid Social Proven experience managing sizeable paid media budgets Strong commercial understanding with a focus on ROAS, CPA and revenue growth Experience within eCommerce, DTC or fast paced commercial environments Someone analytical, curious and proactive in their approach Previous experience mentoring or managing people would be a big advantage Experience working across international markets is highly desirable What's on offer? Salary up to 55,000 Opportunity to shape and build an in house paid media function International exposure across multiple markets A collaborative marketing environment with strong growth plans Long term progression opportunities as the team expands To find out more, please apply below or get in touch directly for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Alzheimer's Research UK
Senior Supporter Engagement Manager
Alzheimer's Research UK Cambridge, Cambridgeshire
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 11, 2026
Full time
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Harnham - Data & Analytics Recruitment
Analytics Manager
Harnham - Data & Analytics Recruitment
Analytics Manager London (Hybrid - 2 days in office, Tuesdays required) Up to £90,000 base salary An established data and analytics provider within the FS and property sector is looking for an Analytics Manager to lead and deliver high-impact client-facing projects. Sitting at the intersection of data, product, and commercial teams, this role offers the opportunity to influence strategic decision-making across some of the UK's most prominent banks and mortgage lenders. You'll manage a small team of analysts while staying close to delivery - combining technical expertise with business insight to shape how financial institutions use housing market data to drive smarter lending decisions. Key Responsibilities Team Leadership : Mentor and support 2-3 analysts; oversee workload and ensure high-quality output Client-Facing Analytics : Present insights directly to clients, translating complex data into strategic value Cross-Functional Collaboration : Work with product, commercial, and presales teams to develop tailored solutions Strategic Thinking : Stay ahead of market trends and customer challenges to guide analytics direction Project Delivery : Lead the end-to-end delivery of analytics projects across multiple stakeholders and timelines Innovation Support : Help evolve the product set through insight-led thinking across financial services use cases What We're Looking For 5-7 years' experience in analytics, ideally within financial services, credit risk, mortgages, or related sectors Proven experience mentoring or managing analysts (or strong readiness to step into a team lead role) Strong technical toolkit: SQL, Python, and Excel proficiency Skilled communicator - confident presenting to both technical and non-technical audiences Experience working with or alongside banks, lenders, or credit decisioning teams Highly numerate, creative problem solver with strong business acumen Nice to Have Exposure to property, housing, or mortgage markets Experience in a fast-paced, collaborative environment Interest in combining product thinking with data analytics Ability to manage multiple projects and stakeholders Strong presentation skills and a curious, solutions-driven mindset Why Apply? Strategic, visible role with direct impact on how financial clients use data Competitive salary up to £90,000 Hybrid working - 2 days/week in the London office (Tuesdays required) Work within a high-calibre analytics team under supportive leadership Be part of a mission to simplify and modernise property data in financial decisioning Interview Process Initial interview (30-45 mins) - with Analytics Leadership Task stage - demonstrate analytical thinking and communication Final round - culture fit and stakeholder interaction One stage may take place in person at the London office (London Bridge), where possible Ready to shape the future of data in property and financial services? Apply now to join a high-performing team that blends deep analytics with real-world impact.
May 11, 2026
Full time
Analytics Manager London (Hybrid - 2 days in office, Tuesdays required) Up to £90,000 base salary An established data and analytics provider within the FS and property sector is looking for an Analytics Manager to lead and deliver high-impact client-facing projects. Sitting at the intersection of data, product, and commercial teams, this role offers the opportunity to influence strategic decision-making across some of the UK's most prominent banks and mortgage lenders. You'll manage a small team of analysts while staying close to delivery - combining technical expertise with business insight to shape how financial institutions use housing market data to drive smarter lending decisions. Key Responsibilities Team Leadership : Mentor and support 2-3 analysts; oversee workload and ensure high-quality output Client-Facing Analytics : Present insights directly to clients, translating complex data into strategic value Cross-Functional Collaboration : Work with product, commercial, and presales teams to develop tailored solutions Strategic Thinking : Stay ahead of market trends and customer challenges to guide analytics direction Project Delivery : Lead the end-to-end delivery of analytics projects across multiple stakeholders and timelines Innovation Support : Help evolve the product set through insight-led thinking across financial services use cases What We're Looking For 5-7 years' experience in analytics, ideally within financial services, credit risk, mortgages, or related sectors Proven experience mentoring or managing analysts (or strong readiness to step into a team lead role) Strong technical toolkit: SQL, Python, and Excel proficiency Skilled communicator - confident presenting to both technical and non-technical audiences Experience working with or alongside banks, lenders, or credit decisioning teams Highly numerate, creative problem solver with strong business acumen Nice to Have Exposure to property, housing, or mortgage markets Experience in a fast-paced, collaborative environment Interest in combining product thinking with data analytics Ability to manage multiple projects and stakeholders Strong presentation skills and a curious, solutions-driven mindset Why Apply? Strategic, visible role with direct impact on how financial clients use data Competitive salary up to £90,000 Hybrid working - 2 days/week in the London office (Tuesdays required) Work within a high-calibre analytics team under supportive leadership Be part of a mission to simplify and modernise property data in financial decisioning Interview Process Initial interview (30-45 mins) - with Analytics Leadership Task stage - demonstrate analytical thinking and communication Final round - culture fit and stakeholder interaction One stage may take place in person at the London office (London Bridge), where possible Ready to shape the future of data in property and financial services? Apply now to join a high-performing team that blends deep analytics with real-world impact.
Compass Group UK & Ireland Ltd
Assistant Finance Manager- Aston Villa FC Warehouse
Compass Group UK & Ireland Ltd
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
May 11, 2026
Full time
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
Resources Group
Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights
Resources Group Manchester, Lancashire
Overview DLMW933333 Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights Hybrid working, Manchester or London £40 - 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied - mainly bespoke ad-hoc pieces of work. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with both quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role attractive It's strategic, impactful insights consulting Meaningful, for-purpose work and a fascinating range of projects A boutique agency feel, within a global organisation offering the best of both worlds Opportunity to travel and meet clients globally The opportunity to partner with amazing cultural, arts and heritage clients Interested? Apply now for more information! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
May 11, 2026
Full time
Overview DLMW933333 Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights Hybrid working, Manchester or London £40 - 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied - mainly bespoke ad-hoc pieces of work. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with both quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role attractive It's strategic, impactful insights consulting Meaningful, for-purpose work and a fascinating range of projects A boutique agency feel, within a global organisation offering the best of both worlds Opportunity to travel and meet clients globally The opportunity to partner with amazing cultural, arts and heritage clients Interested? Apply now for more information! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Customer Success Manager, Enterprise
Jones Lang LaSalle Incorporated
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
May 11, 2026
Full time
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Resources Group
Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights
Resources Group
Overview DLMW933333 Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights Hybrid working, Manchester or London £40 - 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Responsibilities Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied - mainly bespoke ad-hoc pieces of work. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with both quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role so attractive: It's strategic, impactful insights consulting Meaningful, for-purpose work and a fascinating range of projects A boutique agency feel, within a global organisation offering the best of both worlds Opportunity to travel and meet clients globally The opportunity to partner with amazing cultural, arts and heritage clients Interested? Apply now for more information! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
May 11, 2026
Full time
Overview DLMW933333 Associate Director/ Senior Research Manager - Arts, Culture and Heritage Insights Hybrid working, Manchester or London £40 - 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Responsibilities Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied - mainly bespoke ad-hoc pieces of work. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with both quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role so attractive: It's strategic, impactful insights consulting Meaningful, for-purpose work and a fascinating range of projects A boutique agency feel, within a global organisation offering the best of both worlds Opportunity to travel and meet clients globally The opportunity to partner with amazing cultural, arts and heritage clients Interested? Apply now for more information! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Resources Group
Associate Director & Sr Research Manager - Arts & Culture
Resources Group Manchester, Lancashire
A global insights consultancy is seeking an Associate Director/Senior Research Manager to join their hybrid team in Manchester or London. In this strategic role, you will partner with clients to deliver insights that deeply connect audiences with the arts, culture, and heritage. Required qualifications include significant market research experience, strong quantitative and qualitative research skills, and excellent client management capabilities. This is an opportunity to work on meaningful projects and travel globally.
May 11, 2026
Full time
A global insights consultancy is seeking an Associate Director/Senior Research Manager to join their hybrid team in Manchester or London. In this strategic role, you will partner with clients to deliver insights that deeply connect audiences with the arts, culture, and heritage. Required qualifications include significant market research experience, strong quantitative and qualitative research skills, and excellent client management capabilities. This is an opportunity to work on meaningful projects and travel globally.
COLCHESTER MERCURY THEATRE
Audience and Insights Manager
COLCHESTER MERCURY THEATRE Colchester, Essex
Are you passionate about data and how it can inform decision-making? We're looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives. This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury's vision, communicate our work, and promote our organisational values. If you are creative in your approach to build, engage and retain audiences, we want to hear from you! To find out more, download the Candidate Pack. Applications close at 10:00am on Tuesday 19 May 2026 . Interviews will take place on Tuesday 2 June 2026.
May 11, 2026
Full time
Are you passionate about data and how it can inform decision-making? We're looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives. This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury's vision, communicate our work, and promote our organisational values. If you are creative in your approach to build, engage and retain audiences, we want to hear from you! To find out more, download the Candidate Pack. Applications close at 10:00am on Tuesday 19 May 2026 . Interviews will take place on Tuesday 2 June 2026.
REM Associates Ltd
PPC Manager- Manchester
REM Associates Ltd City, Manchester
PPC Manager • 7+ years experience managing Google Ads and Microsoft Ads campaigns • Experience running Meta Ads campaigns across awareness and conversion objectives • Strong experience scaling non-brand search and Shopping campaigns • Deep understanding of bidding strategies, match types, Quality Score, and auction insights • Experience with product feed optimisation and segmentation • Knowledge of Customer Match Lists and audience targeting strategies • Analytical mindset with strong data interpretation skills • Experience running structured testing and experimentation frameworks • Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns • Opportunity to drive measurable revenue growth within a growing eCommerce environment fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. • Clear opportunity to own and shape paid media strategy • Collaborative marketing team environment • Exposure to large-scale paid media budgets and growth projects • Opportunity to influence CRO, feed optimisation, and audience strategy As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: • Optimising paid search and Shopping campaigns for revenue and ROAS • Improving CPC efficiency and impression share across non-brand campaigns • Managing and improving product feeds for Shopping performance • Developing audience and Customer Match strategies • Running structured testing across bidding strategies, targeting, and creative • Collaborating with internal teams to improve landing page performance and CRO • Reporting insights and strategic recommendations to senior stakeholders Key skills PPC, Paid Media, Google Ads, Microsoft Ads, Meta Ads, eCommerce, Shopping Campaigns, Performance Marketing, CRO, Digital Marketing, Audience Targeting, Campaign Optimisation,
May 11, 2026
Full time
PPC Manager • 7+ years experience managing Google Ads and Microsoft Ads campaigns • Experience running Meta Ads campaigns across awareness and conversion objectives • Strong experience scaling non-brand search and Shopping campaigns • Deep understanding of bidding strategies, match types, Quality Score, and auction insights • Experience with product feed optimisation and segmentation • Knowledge of Customer Match Lists and audience targeting strategies • Analytical mindset with strong data interpretation skills • Experience running structured testing and experimentation frameworks • Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns • Opportunity to drive measurable revenue growth within a growing eCommerce environment fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. • Clear opportunity to own and shape paid media strategy • Collaborative marketing team environment • Exposure to large-scale paid media budgets and growth projects • Opportunity to influence CRO, feed optimisation, and audience strategy As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: • Optimising paid search and Shopping campaigns for revenue and ROAS • Improving CPC efficiency and impression share across non-brand campaigns • Managing and improving product feeds for Shopping performance • Developing audience and Customer Match strategies • Running structured testing across bidding strategies, targeting, and creative • Collaborating with internal teams to improve landing page performance and CRO • Reporting insights and strategic recommendations to senior stakeholders Key skills PPC, Paid Media, Google Ads, Microsoft Ads, Meta Ads, eCommerce, Shopping Campaigns, Performance Marketing, CRO, Digital Marketing, Audience Targeting, Campaign Optimisation,

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