Employer: BookTrust Location: London (Farringdon) or Leeds Salary: £36,000-£38,000 Contract: Full-time, permanent Join BookTrust, the UK's largest children's reading charity, and help change children's lives through reading. For more than 100 years, we've been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds. We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you'll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK. This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You'll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships. The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month. Fundraising at BookTrust As a charity, fundraising is central to BookTrust's mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy. You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. Job Purpose The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters. This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading. Key Responsibilities: Programmes and projects Manage acquisition and retention campaigns including testing new audiences and channels. Deliver effective supporter journeys to ensure the highest possible standards of donor experience. End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. Support the testing and development of new community and events fundraising opportunities. Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. Relationships Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters Work effectively with external suppliers and agencies, maintaining strong working relationships. Budgeting, analysis and reporting Monitor and control income and expenditure against targets outlined in annual plans. Feed into quarterly forecasting and annual budget setting processes. Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports. Make recommendations to improve the performance of future campaigns based on evidence and data. Contribute to CRM development and update existing reporting mechanisms. Other Keep up to date with innovation and changes in the sector and external environment. Undertake other duties as required that are commensurate with this role.
May 14, 2026
Full time
Employer: BookTrust Location: London (Farringdon) or Leeds Salary: £36,000-£38,000 Contract: Full-time, permanent Join BookTrust, the UK's largest children's reading charity, and help change children's lives through reading. For more than 100 years, we've been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds. We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you'll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK. This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You'll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships. The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month. Fundraising at BookTrust As a charity, fundraising is central to BookTrust's mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy. You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. Job Purpose The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters. This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading. Key Responsibilities: Programmes and projects Manage acquisition and retention campaigns including testing new audiences and channels. Deliver effective supporter journeys to ensure the highest possible standards of donor experience. End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. Support the testing and development of new community and events fundraising opportunities. Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. Relationships Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters Work effectively with external suppliers and agencies, maintaining strong working relationships. Budgeting, analysis and reporting Monitor and control income and expenditure against targets outlined in annual plans. Feed into quarterly forecasting and annual budget setting processes. Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports. Make recommendations to improve the performance of future campaigns based on evidence and data. Contribute to CRM development and update existing reporting mechanisms. Other Keep up to date with innovation and changes in the sector and external environment. Undertake other duties as required that are commensurate with this role.
A prestigious orchestra in the UK is looking for a highly motivated Philanthropy Officer to enhance their fundraising efforts. The role requires a passion for classical music and excellent organisational skills. Responsibilities include managing donor schemes, cultivating relationships, and coordinating fundraising campaigns. The position offers a salary between £27,000 and £31,000, depending on experience, and provides a permanent, full-time employment contract, based in London with occasional travel to Oxford.
May 13, 2026
Full time
A prestigious orchestra in the UK is looking for a highly motivated Philanthropy Officer to enhance their fundraising efforts. The role requires a passion for classical music and excellent organisational skills. Responsibilities include managing donor schemes, cultivating relationships, and coordinating fundraising campaigns. The position offers a salary between £27,000 and £31,000, depending on experience, and provides a permanent, full-time employment contract, based in London with occasional travel to Oxford.
The Oxford Philharmonic Orchestra seeks a highly motivated Philanthropy Officer to play a key role in our fundraising activities. The Orchestra performs regularly in Oxford and London, has an expanding touring programme overseas and organises a number of special fundraising events. Location: London office with occasional travel to Oxford and some evening and weekend work for concerts and events. Employment: Permanent, full-time. Right to work in the UK required. Holiday entitlement: 20 days plus 8 bank holidays. Duties Research/Administrative Managing the Friend and Patron schemes, acting as the point of contact Researching current and prospective donors Donor aftercare: writing formal thank you letters and donation receipts, managing processes in gift acknowledgment and supporting Gift Aid processes Updating and maintaining the CRM database, entering donation records Taking notes and compiling briefings for meetings Providing administrative support to the American Friends of the Orchestra organisation Supporting the Box Office department with duties as required, including dealing with customer queries Campaign Support Cultivating existing and potential donors through meetings and at events Preparing template and bespoke proposals and cases for support, with accompanying budgets; liaison with colleagues and strong copy writing and persuasive writing skills required Developing and managing a portfolio of donor relationships, predominantly individuals, but also some trusts and corporates Developing engaging print and online copy for event literature, invitations, newsletters and the Orchestra's website Coordinating and executing fundraising campaigns Managing pipeline reporting and updates for leadership/Board Adhering to donor confidentiality, GDPR requirements and due diligence processes Representing OPO at concerts and special events, nationally and internationally as required Working with Board members to support their advocacy for OPO Supporting and motivating colleagues to engage in fundraising Essential abilities / qualifications Passion for classical music, particularly orchestral music Excellent organisational skills and meticulous attention to detail Ability to juggle multiple tasks Outstanding communication and interpersonal skills with listening, influencing, negotiating and diplomacy Strong copy writing and persuasive writing skills Motivated team player Ability to work under pressure and with tenacity to achieve goals Awareness of cultural sensitivities and ability to navigate these professionally Willingness to work outside business hours and undertake national or international travel Desirable abilities / qualifications Proven track record of development experience in the arts or another sector; candidates with no relevant background may also apply Experience in research, presenting customer lists and managing pipelines Experience of working with customer databases Salary £27,000 - £31,000 dependent on experience.
May 13, 2026
Full time
The Oxford Philharmonic Orchestra seeks a highly motivated Philanthropy Officer to play a key role in our fundraising activities. The Orchestra performs regularly in Oxford and London, has an expanding touring programme overseas and organises a number of special fundraising events. Location: London office with occasional travel to Oxford and some evening and weekend work for concerts and events. Employment: Permanent, full-time. Right to work in the UK required. Holiday entitlement: 20 days plus 8 bank holidays. Duties Research/Administrative Managing the Friend and Patron schemes, acting as the point of contact Researching current and prospective donors Donor aftercare: writing formal thank you letters and donation receipts, managing processes in gift acknowledgment and supporting Gift Aid processes Updating and maintaining the CRM database, entering donation records Taking notes and compiling briefings for meetings Providing administrative support to the American Friends of the Orchestra organisation Supporting the Box Office department with duties as required, including dealing with customer queries Campaign Support Cultivating existing and potential donors through meetings and at events Preparing template and bespoke proposals and cases for support, with accompanying budgets; liaison with colleagues and strong copy writing and persuasive writing skills required Developing and managing a portfolio of donor relationships, predominantly individuals, but also some trusts and corporates Developing engaging print and online copy for event literature, invitations, newsletters and the Orchestra's website Coordinating and executing fundraising campaigns Managing pipeline reporting and updates for leadership/Board Adhering to donor confidentiality, GDPR requirements and due diligence processes Representing OPO at concerts and special events, nationally and internationally as required Working with Board members to support their advocacy for OPO Supporting and motivating colleagues to engage in fundraising Essential abilities / qualifications Passion for classical music, particularly orchestral music Excellent organisational skills and meticulous attention to detail Ability to juggle multiple tasks Outstanding communication and interpersonal skills with listening, influencing, negotiating and diplomacy Strong copy writing and persuasive writing skills Motivated team player Ability to work under pressure and with tenacity to achieve goals Awareness of cultural sensitivities and ability to navigate these professionally Willingness to work outside business hours and undertake national or international travel Desirable abilities / qualifications Proven track record of development experience in the arts or another sector; candidates with no relevant background may also apply Experience in research, presenting customer lists and managing pipelines Experience of working with customer databases Salary £27,000 - £31,000 dependent on experience.
Salary: £34,000 - £36,000 Contract: Permanent Location: London 1-2 day pw Closing date: 21st May Benefits: Competitive benefits package including generous leave, up to 11% pension and flexible working arrangements We are delighted to be partnering with a nationally recognised cultural and heritage charity to recruit a Trusts Executive / Trusts Officer. This is a fantastic opportunity for an early career or developing trust fundraiser to build specialist expertise within a dynamic and ambitious philanthropy and partnerships team. If you aren t working in fundraising but have experience writing persuasive copy for external audiences that would also be suitable. Reporting to the Trusts Manager, you will play a key role in supporting the growth of charitable income from trusts and foundations. You will manage your own portfolio of lower to mid value funders while contributing to a strong and sustainable pipeline of prospects and donors. The role offers significant exposure to high quality proposal development, stewardship, and cross organisational collaboration. To be successful in this role, you will need: • Experience in trusts and foundations fundraising, grant writing or a role where strong copy-writing skills is key • Confidence building positive, professional relationships with donors or external audiences • Strong organisational skills, with the ability to manage multiple deadlines and priorities If you would like to discuss this opportunity, please contact us and quote the reference 2964AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: Please note: if sufficient applications are received, the hiring organisation reserves the right to close the recruitment period early.
May 07, 2026
Full time
Salary: £34,000 - £36,000 Contract: Permanent Location: London 1-2 day pw Closing date: 21st May Benefits: Competitive benefits package including generous leave, up to 11% pension and flexible working arrangements We are delighted to be partnering with a nationally recognised cultural and heritage charity to recruit a Trusts Executive / Trusts Officer. This is a fantastic opportunity for an early career or developing trust fundraiser to build specialist expertise within a dynamic and ambitious philanthropy and partnerships team. If you aren t working in fundraising but have experience writing persuasive copy for external audiences that would also be suitable. Reporting to the Trusts Manager, you will play a key role in supporting the growth of charitable income from trusts and foundations. You will manage your own portfolio of lower to mid value funders while contributing to a strong and sustainable pipeline of prospects and donors. The role offers significant exposure to high quality proposal development, stewardship, and cross organisational collaboration. To be successful in this role, you will need: • Experience in trusts and foundations fundraising, grant writing or a role where strong copy-writing skills is key • Confidence building positive, professional relationships with donors or external audiences • Strong organisational skills, with the ability to manage multiple deadlines and priorities If you would like to discuss this opportunity, please contact us and quote the reference 2964AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: Please note: if sufficient applications are received, the hiring organisation reserves the right to close the recruitment period early.
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
Oct 05, 2025
Full time
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
University of Oxford - Development and Alumni Engagement
University of Oxford Development and Alumni Engagement is seeking a Project Officer to join its Medical Sciences Development team. This opportunity comes at an exciting time as we are expanding the team in response to increased donor interest in the world-leading research and teaching being undertaken across the Medical Sciences at Oxford. About the role: A team player, you will have outstanding written communication and work alongside the wider team and academics to develop funding proposals, donors reports and briefing documents. You will organise donor cultivation and stewardship visits and work on special projects including special events and campaign activities. To be successful you ll need: The successful candidate will be a highly motivated, enthusiastic individual who has meticulous attention to detail and enjoys producing written communication. This is a perfect role for someone who is interested in building their career in fundraising or communications, has a willingness to learn and is good at building relationships. What we offer: Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including: Flexible hybrid working An excellent contributory pension scheme 38 days annual leave Membership to CASE Training and development opportunities A comprehensive range of childcare services Family leave schemes Cycle loan scheme Membership to a variety of social and sports clubs Discounted bus travel and Season Ticket travel loans
Oct 03, 2025
Full time
University of Oxford Development and Alumni Engagement is seeking a Project Officer to join its Medical Sciences Development team. This opportunity comes at an exciting time as we are expanding the team in response to increased donor interest in the world-leading research and teaching being undertaken across the Medical Sciences at Oxford. About the role: A team player, you will have outstanding written communication and work alongside the wider team and academics to develop funding proposals, donors reports and briefing documents. You will organise donor cultivation and stewardship visits and work on special projects including special events and campaign activities. To be successful you ll need: The successful candidate will be a highly motivated, enthusiastic individual who has meticulous attention to detail and enjoys producing written communication. This is a perfect role for someone who is interested in building their career in fundraising or communications, has a willingness to learn and is good at building relationships. What we offer: Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including: Flexible hybrid working An excellent contributory pension scheme 38 days annual leave Membership to CASE Training and development opportunities A comprehensive range of childcare services Family leave schemes Cycle loan scheme Membership to a variety of social and sports clubs Discounted bus travel and Season Ticket travel loans
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Oct 01, 2025
Full time
The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
