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senior planned operations manager
Owen Daniels
Facilities Manager - Maternity Cover
Owen Daniels
Our client is seeking an experienced and proactive Facilities Manager to provide maternity cover within their Facilities Management team. This role is responsible for delivering exceptional facilities services across a portfolio of commercial properties, ensuring operational excellence, regulatory compliance, and outstanding customer service. The successful candidate will act as the key point of contact for clients, occupiers, contractors, and stakeholders, overseeing both hard and soft services while maintaining safe, efficient, and well-managed environments. This is an excellent opportunity for a motivated facilities professional with strong leadership, communication, and problem-solving skills to make an immediate impact within a dynamic property management environment. Facilities Manager (Maternity Cover) Full time, Permanent Position Salary - £60,000 - 65,000 Monday-Friday London Facilities Manager Job Description Managed all hard and soft facilities services, ensuring service delivery met agreed KPIs and SLAs. Oversaw building operations, maintenance programmes, contractor performance, and statutory compliance requirements. Conducted regular site inspections, risk assessments, and health & safety audits to maintain safe and efficient working environments. Managed service charge budgets, monitored expenditure, and identified cost-saving opportunities while maintaining service quality. Coordinated planned preventative maintenance (PPM) schedules and reactive works to minimise disruption to occupiers. Built and maintained strong relationships with clients, tenants, contractors, and key stakeholders. Led contractor procurement, onboarding, and performance reviews, ensuring adherence to company standards and regulatory requirements. Supported sustainability initiatives, environmental compliance, and energy management objectives. Managed incidents, emergencies, and business continuity processes, ensuring effective resolution and communication. Produced operational reports, compliance documentation, and performance updates for senior management and clients. Requirements: Experience managing a multi-site commercial portfolio IOSH qualified Experience in managing a service charge budget If you feel you're a good fit for this position, please click 'apply'
Jun 16, 2026
Full time
Our client is seeking an experienced and proactive Facilities Manager to provide maternity cover within their Facilities Management team. This role is responsible for delivering exceptional facilities services across a portfolio of commercial properties, ensuring operational excellence, regulatory compliance, and outstanding customer service. The successful candidate will act as the key point of contact for clients, occupiers, contractors, and stakeholders, overseeing both hard and soft services while maintaining safe, efficient, and well-managed environments. This is an excellent opportunity for a motivated facilities professional with strong leadership, communication, and problem-solving skills to make an immediate impact within a dynamic property management environment. Facilities Manager (Maternity Cover) Full time, Permanent Position Salary - £60,000 - 65,000 Monday-Friday London Facilities Manager Job Description Managed all hard and soft facilities services, ensuring service delivery met agreed KPIs and SLAs. Oversaw building operations, maintenance programmes, contractor performance, and statutory compliance requirements. Conducted regular site inspections, risk assessments, and health & safety audits to maintain safe and efficient working environments. Managed service charge budgets, monitored expenditure, and identified cost-saving opportunities while maintaining service quality. Coordinated planned preventative maintenance (PPM) schedules and reactive works to minimise disruption to occupiers. Built and maintained strong relationships with clients, tenants, contractors, and key stakeholders. Led contractor procurement, onboarding, and performance reviews, ensuring adherence to company standards and regulatory requirements. Supported sustainability initiatives, environmental compliance, and energy management objectives. Managed incidents, emergencies, and business continuity processes, ensuring effective resolution and communication. Produced operational reports, compliance documentation, and performance updates for senior management and clients. Requirements: Experience managing a multi-site commercial portfolio IOSH qualified Experience in managing a service charge budget If you feel you're a good fit for this position, please click 'apply'
EA Associates
Business Development Manager
EA Associates Camden, London
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Jun 16, 2026
Full time
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Hays
Site Manager (retro-fit)
Hays Mansfield, Nottinghamshire
Site Manager Job - retrofit & efficiency upgrades - Midlands & South Yorkshire - £55,000 plus package Your new company A well-established and growing social housing maintenance contractor delivering high-quality refurbishment and maintenance services across the Midlands and South Yorkshire. The company specialises in planned and reactive maintenance, energy efficiency upgrades, and decarbonisation projects within the affordable housing sector. Typical works include retrofit schemes, EWI (External Wall Insulation), loft insulation, kitchen and bathroom replacements, and wider property improvements focused on sustainability and housing standards. With a strong pipeline of work across Sheffield, Mansfield, Derby, Nottingham, and Lincoln, this contractor is committed to delivering safe, compliant, and customer-focused projects for housing associations and local authorities. Your new role As Site Manager, you will take ownership of delivering social housing maintenance and refurbishment projects across multiple sites. You'll play a key role in ensuring works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities will include: Managing day-to-day site operations across planned and reactive maintenance schemes Overseeing works including retrofit, EWI, insulation, kitchens & bathrooms, and general housing upgrades Supervising subcontractors, direct labour, and site teams Ensuring full compliance with health & safety regulations and company procedures Liaising with clients, tenants, and stakeholders to maintain strong working relationships Monitoring progress, programme delivery, and reporting to senior management Ensuring high standards of customer care in occupied properties What you'll need to succeed To be successful in this role, you'll have a solid background in social housing maintenance or refurbishment and experience managing multiple trades on live sites. Essential/desired requirements: Proven experience as a Site Manager within social housing or maintenance works Strong knowledge of planned maintenance, retrofit, or refurbishment programmes Ability to manage work in occupied properties Excellent organisational and communication skills Ability to manage trades, labour and materials Qualifications (advantageous): CSCS Card SMSTS First Aid certification DBS / Enhanced DBS What you'll get in return Salary: £45,000 - £55,000 (depending on experience) Bonus scheme Company van Mileage paid to sites Pension scheme Holiday pay Long-term work pipeline across stable, secured social housing contracts Opportunity to work on impactful energy efficiency and decarbonisation projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 16, 2026
Full time
Site Manager Job - retrofit & efficiency upgrades - Midlands & South Yorkshire - £55,000 plus package Your new company A well-established and growing social housing maintenance contractor delivering high-quality refurbishment and maintenance services across the Midlands and South Yorkshire. The company specialises in planned and reactive maintenance, energy efficiency upgrades, and decarbonisation projects within the affordable housing sector. Typical works include retrofit schemes, EWI (External Wall Insulation), loft insulation, kitchen and bathroom replacements, and wider property improvements focused on sustainability and housing standards. With a strong pipeline of work across Sheffield, Mansfield, Derby, Nottingham, and Lincoln, this contractor is committed to delivering safe, compliant, and customer-focused projects for housing associations and local authorities. Your new role As Site Manager, you will take ownership of delivering social housing maintenance and refurbishment projects across multiple sites. You'll play a key role in ensuring works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities will include: Managing day-to-day site operations across planned and reactive maintenance schemes Overseeing works including retrofit, EWI, insulation, kitchens & bathrooms, and general housing upgrades Supervising subcontractors, direct labour, and site teams Ensuring full compliance with health & safety regulations and company procedures Liaising with clients, tenants, and stakeholders to maintain strong working relationships Monitoring progress, programme delivery, and reporting to senior management Ensuring high standards of customer care in occupied properties What you'll need to succeed To be successful in this role, you'll have a solid background in social housing maintenance or refurbishment and experience managing multiple trades on live sites. Essential/desired requirements: Proven experience as a Site Manager within social housing or maintenance works Strong knowledge of planned maintenance, retrofit, or refurbishment programmes Ability to manage work in occupied properties Excellent organisational and communication skills Ability to manage trades, labour and materials Qualifications (advantageous): CSCS Card SMSTS First Aid certification DBS / Enhanced DBS What you'll get in return Salary: £45,000 - £55,000 (depending on experience) Bonus scheme Company van Mileage paid to sites Pension scheme Holiday pay Long-term work pipeline across stable, secured social housing contracts Opportunity to work on impactful energy efficiency and decarbonisation projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
MCR Property Group
Senior Operations Manager - Student Accommodation
MCR Property Group
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
Jun 16, 2026
Full time
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
SNG (Sovereign Network Group)
Operations Support Team Manager-1
SNG (Sovereign Network Group) Blandford Forum, Dorset
We have a great opportunity for a full-time Operations Support Team Manager to join our team working from our Blandford Office on a Permanent Basis. The role Through inspirational and visible leadership, the role will lead the Operational Support Team and have ownership of all aspects of support required for the area of the business including scheduling, administration and compliance coordination. Responsible for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met and customer experience is optimised. The role will provide direction, leadership and delivery of the Operational Support team, combined with the delivery of both our operational and financial goals. Key Responsibilities Manage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement Establish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG's policies, procedures, and ways of working Ensure compliance processes and procedures are being followed accurately and ensuring a high level of understanding throughout the teams Work collaboratively with senior leaders and their teams Ensure compliance and consistency in delivery to support budget delivery and appropriate monitoring of expenditure and compliance support Manage performance against an agreed performance targets to ensure the best outcome for our customers Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation What we need from you Excellent communication and interpersonal skills Ability to interpret and use complex data and create insightful reporting support business performance and regulatory compliance Stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes Ability to inspire, support and develop others to optimise their performance Significant experience of operating within a large fast paced service environment handling a blended operation of both planned reactive and compliance service demand Knowledge and application of customer management systems Evidence of excellent customer service achievements in a complex delivery environment Know how to create honest communication and inclusive relationships to ensure people are motivated and feel they own and are accountable for their work
Jun 16, 2026
Full time
We have a great opportunity for a full-time Operations Support Team Manager to join our team working from our Blandford Office on a Permanent Basis. The role Through inspirational and visible leadership, the role will lead the Operational Support Team and have ownership of all aspects of support required for the area of the business including scheduling, administration and compliance coordination. Responsible for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met and customer experience is optimised. The role will provide direction, leadership and delivery of the Operational Support team, combined with the delivery of both our operational and financial goals. Key Responsibilities Manage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement Establish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG's policies, procedures, and ways of working Ensure compliance processes and procedures are being followed accurately and ensuring a high level of understanding throughout the teams Work collaboratively with senior leaders and their teams Ensure compliance and consistency in delivery to support budget delivery and appropriate monitoring of expenditure and compliance support Manage performance against an agreed performance targets to ensure the best outcome for our customers Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation What we need from you Excellent communication and interpersonal skills Ability to interpret and use complex data and create insightful reporting support business performance and regulatory compliance Stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes Ability to inspire, support and develop others to optimise their performance Significant experience of operating within a large fast paced service environment handling a blended operation of both planned reactive and compliance service demand Knowledge and application of customer management systems Evidence of excellent customer service achievements in a complex delivery environment Know how to create honest communication and inclusive relationships to ensure people are motivated and feel they own and are accountable for their work
Pulsant
Data Centre Manager
Pulsant Newcastle, Staffordshire
The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 of Pulsant's Data Centre s (DC s) in the Newcastle upon Tyne region. This role oversees people management, facility operations, compliance, budgeting, and third party activity, ensuring a secure, efficient, and high availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective cost control. One of the sites has recently had mechanical and electrical infrastructure upgrades and is a leading site for Pulsant in terms of PUE. Key responsibilities: Lead, develop, and support the onsite team while role modelling company values and behaviours. Ensure full compliance with Health & Safety, security procedures, and industry accreditations. Oversee staffing, scheduling, and resourcing. Manage site budgets, control costs, and oversee both Opex and Capex expenditure. Own all maintenance activities, including PPM, contractor management, and service reviews. Drive energy efficiency initiatives and improvements in power and cooling performance. Manage incident, change, and problem processes, including producing accurate RCA reports. Coordinate rapid response to unplanned issues, engaging contractors when necessary. Provide high quality client service, technical support, and host client tours as needed. Collaborate with Project Management to deliver client requirements on time. Maintain a current risk register and ensure all site documentation is accurate and up to date. What / who we're looking for: Full UK driving licence and access to own vehicle. Data Centre industry experience, with strong technical understanding of data centre infrastructure. Experience of both 'hard' and 'soft' facility management (FM). Client facing experience, with strong commercial awareness (and ideally experience hosting site tours.) People management experience. Knowledge of relevant UK regulations, such as H&S legislation, ISO 27001, ISO 14000, PCI. If you re excited about this opportunity but don t meet every requirement listed above, we still encourage you to apply. We value transferable experience and potential - and you might be exactly who we re looking for! Pulsant offers: A supportive work environment with a focus on career growth, learning and development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years. Benefits include 5% pension contributions, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, monthly pizza lunch, Udemy license and more. Leave benefits - in addition to annual leave you get a birthday day off, annual wellbeing day and 2 x charity days per year. About Pulsant Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK. With 14 data centres in key regional locations from Edinburgh to Fareham and Manchester to Newcastle, all interconnected by a 400Gbps capable network, it s the UK s most geographically diverse platform. Pulsant s platformEDGE infrastructure is secure, sovereign, high speed and low-latency, covering around 97 per cent of UK populations within five milliseconds. Documents Why pulsantClick to viewData centre manager newcastle job descriptionClick to view Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you such as providing reasonable accommodations during the application or interview process please note this in your application, or reach out to us by email.
Jun 16, 2026
Full time
The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 of Pulsant's Data Centre s (DC s) in the Newcastle upon Tyne region. This role oversees people management, facility operations, compliance, budgeting, and third party activity, ensuring a secure, efficient, and high availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective cost control. One of the sites has recently had mechanical and electrical infrastructure upgrades and is a leading site for Pulsant in terms of PUE. Key responsibilities: Lead, develop, and support the onsite team while role modelling company values and behaviours. Ensure full compliance with Health & Safety, security procedures, and industry accreditations. Oversee staffing, scheduling, and resourcing. Manage site budgets, control costs, and oversee both Opex and Capex expenditure. Own all maintenance activities, including PPM, contractor management, and service reviews. Drive energy efficiency initiatives and improvements in power and cooling performance. Manage incident, change, and problem processes, including producing accurate RCA reports. Coordinate rapid response to unplanned issues, engaging contractors when necessary. Provide high quality client service, technical support, and host client tours as needed. Collaborate with Project Management to deliver client requirements on time. Maintain a current risk register and ensure all site documentation is accurate and up to date. What / who we're looking for: Full UK driving licence and access to own vehicle. Data Centre industry experience, with strong technical understanding of data centre infrastructure. Experience of both 'hard' and 'soft' facility management (FM). Client facing experience, with strong commercial awareness (and ideally experience hosting site tours.) People management experience. Knowledge of relevant UK regulations, such as H&S legislation, ISO 27001, ISO 14000, PCI. If you re excited about this opportunity but don t meet every requirement listed above, we still encourage you to apply. We value transferable experience and potential - and you might be exactly who we re looking for! Pulsant offers: A supportive work environment with a focus on career growth, learning and development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years. Benefits include 5% pension contributions, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, monthly pizza lunch, Udemy license and more. Leave benefits - in addition to annual leave you get a birthday day off, annual wellbeing day and 2 x charity days per year. About Pulsant Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK. With 14 data centres in key regional locations from Edinburgh to Fareham and Manchester to Newcastle, all interconnected by a 400Gbps capable network, it s the UK s most geographically diverse platform. Pulsant s platformEDGE infrastructure is secure, sovereign, high speed and low-latency, covering around 97 per cent of UK populations within five milliseconds. Documents Why pulsantClick to viewData centre manager newcastle job descriptionClick to view Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you such as providing reasonable accommodations during the application or interview process please note this in your application, or reach out to us by email.
Holt Executive
Senior Manager, Global Licensing
Holt Executive
Senior Manager, Global Licensing ( Telecommunication) Holt Executive is partnering with a leading global communications and satellite technology organisation to recruit a Senior Manager, Global Licensing. This is an exciting opportunity for an experienced telecommunications licensing professional to join a global regulatory and licensing team responsible for enabling international network expansion and the delivery of innovative connectivity services worldwide. The successful candidate will play a key role in managing a diverse global licensing portfolio, ensuring the business secures and maintains the regulatory authorisations required to support network operations, commercial growth, and future service developments across multiple jurisdictions. Key Responsibilities for the Senior Manager, Global Licensing ( Telecommunication) position: Program Oversight Coordinate with regional regulatory teams to secure, maintain, and renew telecommunications licences and authorisations globally. Support the continued expansion of network operations by ensuring regulatory and licensing requirements are met across international markets. Monitor licensing obligations and ensure ongoing compliance with national regulatory frameworks. Licensing Operations & Compliance Develop, implement, and maintain licensing databases, tracking systems, and reporting processes. Establish proactive workflows to support evolving business requirements and planned network deployments. Assess national licensing and reporting requirements against business objectives and operational plans. Stakeholder Management Act as a key point of contact between regulatory teams and internal business functions. Collaborate closely with technical, operational, legal, and commercial stakeholders to develop effective licensing strategies. Translate complex network and technical requirements into actionable licensing and regulatory plans. Process Development & Improvement Create and maintain application templates, supporting documentation, and licensing precedents to improve submission efficiency. Identify opportunities to streamline regulatory engagement and licensing processes. Drive continuous improvement initiatives to support faster approvals and operational readiness for new services and deployments. Experience & Qualifications for the Senior Manager, Global Licensing ( Telecommunication) position: Minimum of 5 years' experience within telecommunications licensing, regulatory affairs, spectrum management, satellite communications, or a related field. Strong understanding of telecommunications licensing frameworks and regulatory processes across multiple jurisdictions. Proven ability to manage multiple high-priority projects simultaneously while working to tight deadlines. Experience working within complex international organisations and managing cross-functional stakeholder relationships. Excellent written and verbal communication skills, with the ability to communicate complex regulatory matters clearly and effectively. Strong organisational and administrative capabilities with exceptional attention to detail. Bachelor's degree or higher in a relevant discipline is preferred. What We're Looking For The ideal candidate will be a proactive and adaptable professional who thrives in a fast-paced global environment. You will possess strong problem-solving abilities, excellent project management skills, and a collaborative approach to working across geographically dispersed teams. You will be comfortable taking ownership of complex licensing programmes, influencing stakeholders at all levels, and driving regulatory initiatives that directly support business growth and network expansion. Why Apply? This is a unique opportunity to join a market-leading global technology organisation at the forefront of satellite and communications innovation. You'll have the chance to work on high-profile international projects, influence global regulatory strategy, and play a critical role in enabling next-generation connectivity solutions worldwide. For more information or a confidential discussion, please contact Holt Executive.
Jun 15, 2026
Full time
Senior Manager, Global Licensing ( Telecommunication) Holt Executive is partnering with a leading global communications and satellite technology organisation to recruit a Senior Manager, Global Licensing. This is an exciting opportunity for an experienced telecommunications licensing professional to join a global regulatory and licensing team responsible for enabling international network expansion and the delivery of innovative connectivity services worldwide. The successful candidate will play a key role in managing a diverse global licensing portfolio, ensuring the business secures and maintains the regulatory authorisations required to support network operations, commercial growth, and future service developments across multiple jurisdictions. Key Responsibilities for the Senior Manager, Global Licensing ( Telecommunication) position: Program Oversight Coordinate with regional regulatory teams to secure, maintain, and renew telecommunications licences and authorisations globally. Support the continued expansion of network operations by ensuring regulatory and licensing requirements are met across international markets. Monitor licensing obligations and ensure ongoing compliance with national regulatory frameworks. Licensing Operations & Compliance Develop, implement, and maintain licensing databases, tracking systems, and reporting processes. Establish proactive workflows to support evolving business requirements and planned network deployments. Assess national licensing and reporting requirements against business objectives and operational plans. Stakeholder Management Act as a key point of contact between regulatory teams and internal business functions. Collaborate closely with technical, operational, legal, and commercial stakeholders to develop effective licensing strategies. Translate complex network and technical requirements into actionable licensing and regulatory plans. Process Development & Improvement Create and maintain application templates, supporting documentation, and licensing precedents to improve submission efficiency. Identify opportunities to streamline regulatory engagement and licensing processes. Drive continuous improvement initiatives to support faster approvals and operational readiness for new services and deployments. Experience & Qualifications for the Senior Manager, Global Licensing ( Telecommunication) position: Minimum of 5 years' experience within telecommunications licensing, regulatory affairs, spectrum management, satellite communications, or a related field. Strong understanding of telecommunications licensing frameworks and regulatory processes across multiple jurisdictions. Proven ability to manage multiple high-priority projects simultaneously while working to tight deadlines. Experience working within complex international organisations and managing cross-functional stakeholder relationships. Excellent written and verbal communication skills, with the ability to communicate complex regulatory matters clearly and effectively. Strong organisational and administrative capabilities with exceptional attention to detail. Bachelor's degree or higher in a relevant discipline is preferred. What We're Looking For The ideal candidate will be a proactive and adaptable professional who thrives in a fast-paced global environment. You will possess strong problem-solving abilities, excellent project management skills, and a collaborative approach to working across geographically dispersed teams. You will be comfortable taking ownership of complex licensing programmes, influencing stakeholders at all levels, and driving regulatory initiatives that directly support business growth and network expansion. Why Apply? This is a unique opportunity to join a market-leading global technology organisation at the forefront of satellite and communications innovation. You'll have the chance to work on high-profile international projects, influence global regulatory strategy, and play a critical role in enabling next-generation connectivity solutions worldwide. For more information or a confidential discussion, please contact Holt Executive.
Hays
Block Property Manager
Hays
Block Property Manager Watford Site-Based £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes Oversee contractor performance, ensuring compliance with service level agreements Maintain robust Permit-to-Work and contractor control processes Health & Safety Compliance Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021 Manage site risk assessment and ensure corrective actions are completed within agreed timescales Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates Support the development and maintenance of the Building Safety Case and Golden Thread Lead on incident response, reporting, and escalation where required Carry out regular safety inspections, audits, and monitoring activities Resident & Client management Deliver a high-quality, resident-focused service, ensuring a positive customer experience Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days) Handle fees related to apartment damage or dilapidation Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues. Build strong relationships with residents, internal teams, and stakeholders Support community engagement initiatives and resident events Financial & Administrative Management Support budget planning and ongoing financial management of schemes Monitor expenditure and ensure cost control across all services and projects Maintain accurate records, reporting, and documentation in line with company standards Manage asset registers and oversee stock control where applicable General & Portfolio Management Support mobilisation of new developments into the portfolio Liaise with contractors and suppliers to ensure service delivery meets agreed standards Attend regular meetings and provide updates to the Senior Property Services Manager Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved Participate in an on-call Rota for major incidents Travel regularly between sites within the regional portfolio People Management Lead, motivate, and develop team members to deliver high performance Support recruitment, onboarding, and training of team members Foster a positive, inclusive, and collaborative team culture You will be required to carry out other duties to assist the team during busy periods.You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). What you'll need to succeed Proven experience in block management, or BTR/Flex Living environments Strong understanding of high-rise building compliance and health and safety requirements Experience managing contractors, budgets, and service delivery Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential) Experience managing or supervising teams Strong customer service and stakeholder management skills Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication. Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software Ability to manage multiple sites and priorities effectively Calm and professional approach when handling challenging situations Desirable: IOSH or NEBOSH qualification Membership of a relevant professional body (IRPM, TPI) What you'll get in return A competitive salary range of £40,000 - £45,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro rata if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 15, 2026
Full time
Block Property Manager Watford Site-Based £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes Oversee contractor performance, ensuring compliance with service level agreements Maintain robust Permit-to-Work and contractor control processes Health & Safety Compliance Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021 Manage site risk assessment and ensure corrective actions are completed within agreed timescales Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates Support the development and maintenance of the Building Safety Case and Golden Thread Lead on incident response, reporting, and escalation where required Carry out regular safety inspections, audits, and monitoring activities Resident & Client management Deliver a high-quality, resident-focused service, ensuring a positive customer experience Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days) Handle fees related to apartment damage or dilapidation Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues. Build strong relationships with residents, internal teams, and stakeholders Support community engagement initiatives and resident events Financial & Administrative Management Support budget planning and ongoing financial management of schemes Monitor expenditure and ensure cost control across all services and projects Maintain accurate records, reporting, and documentation in line with company standards Manage asset registers and oversee stock control where applicable General & Portfolio Management Support mobilisation of new developments into the portfolio Liaise with contractors and suppliers to ensure service delivery meets agreed standards Attend regular meetings and provide updates to the Senior Property Services Manager Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved Participate in an on-call Rota for major incidents Travel regularly between sites within the regional portfolio People Management Lead, motivate, and develop team members to deliver high performance Support recruitment, onboarding, and training of team members Foster a positive, inclusive, and collaborative team culture You will be required to carry out other duties to assist the team during busy periods.You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). What you'll need to succeed Proven experience in block management, or BTR/Flex Living environments Strong understanding of high-rise building compliance and health and safety requirements Experience managing contractors, budgets, and service delivery Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential) Experience managing or supervising teams Strong customer service and stakeholder management skills Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication. Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software Ability to manage multiple sites and priorities effectively Calm and professional approach when handling challenging situations Desirable: IOSH or NEBOSH qualification Membership of a relevant professional body (IRPM, TPI) What you'll get in return A competitive salary range of £40,000 - £45,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro rata if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Frontline Construction Recruitment
Head of Operations
Frontline Construction Recruitment Crownhill, Buckinghamshire
Head of Operations Construction / Property Services Milton Keynes Base Travel Across Midlands & North of England Up to £120,000 Package (Inclusive of Car Allowance) A growing and ambitious construction and property services contractor is seeking an experienced Head of Operations to lead operational delivery across its Midlands & North business unit. This is a key senior leadership appointment reporting directly to the Business Unit Director, with responsibility for driving delivery performance, programme management, operational consistency and profitability across a portfolio of projects throughout the Midlands and Northern England. The successful candidate will be a strong operational leader capable of implementing structure, accountability and best practice across multiple projects and delivery teams while ensuring projects are delivered safely, on time and within budget. This role combines strategic leadership with hands-on operational management and will suit an experienced Head of Operations, Operations Director, Regional Operations Manager, Contracts Director or Senior Operations Manager from a construction, social housing, planned maintenance or property services background. The Role As Head of Operations, you will take full ownership of operational delivery performance across the region, ensuring programmes, resources, reporting and project controls are managed effectively. You will work closely with commercial teams, operational managers and senior leadership to drive performance, improve predictability and protect project margins. Regular travel will be required throughout the Midlands and North of England to visit projects, regional offices and clients. Key Responsibilities Lead operational delivery across all live projects within the Midlands & North business unit Drive programme management and delivery performance across multiple contracts Ensure projects are delivered safely, on programme and within agreed commercial targets Provide leadership to Operations Managers, Contracts Managers, Site Managers and delivery teams Establish and maintain consistent operational standards across all projects Drive accountability and performance management throughout delivery teams Identify and mitigate operational, programme and commercial risks Work closely with commercial teams to protect profitability and margin performance Produce accurate operational reports, KPIs and management information for board-level review Implement operational improvements, systems and best practice procedures Support client relationships and ensure delivery commitments are achieved Champion Health & Safety, quality and compliance across all projects Support business growth by creating scalable operational structures and processes Requirements Proven experience in a senior operational leadership role within Construction, Property Services, Social Housing or Planned Maintenance Experience managing multiple projects and programmes simultaneously Strong programme management and operational planning expertise Commercial awareness with a clear understanding of margin protection and project profitability Experience leading geographically dispersed teams Ability to influence, challenge and hold teams accountable for performance Strong reporting, KPI and dashboard management experience Excellent communication and stakeholder management skills Full UK Driving Licence Willingness to travel regularly throughout the Midlands and North of England Ideal Background Applications are welcomed from candidates currently working as: Head of Operations Operations Director Regional Operations Manager Contracts Director Regional Director Senior Operations Manager Head of Property Services Head of Planned Maintenance Experience within the following sectors would be highly advantageous: Social Housing Planned Maintenance Property Services Refurbishment Construction Main Contracting Decarbonisation Retrofit Building Maintenance What's on Offer Up to £120,000 package inclusive of car allowance Senior leadership position with significant autonomy Opportunity to shape operational performance across a growing business unit Long-term career progression High-profile role working directly with senior leadership Stable and expanding contractor with strong growth plans
Jun 15, 2026
Full time
Head of Operations Construction / Property Services Milton Keynes Base Travel Across Midlands & North of England Up to £120,000 Package (Inclusive of Car Allowance) A growing and ambitious construction and property services contractor is seeking an experienced Head of Operations to lead operational delivery across its Midlands & North business unit. This is a key senior leadership appointment reporting directly to the Business Unit Director, with responsibility for driving delivery performance, programme management, operational consistency and profitability across a portfolio of projects throughout the Midlands and Northern England. The successful candidate will be a strong operational leader capable of implementing structure, accountability and best practice across multiple projects and delivery teams while ensuring projects are delivered safely, on time and within budget. This role combines strategic leadership with hands-on operational management and will suit an experienced Head of Operations, Operations Director, Regional Operations Manager, Contracts Director or Senior Operations Manager from a construction, social housing, planned maintenance or property services background. The Role As Head of Operations, you will take full ownership of operational delivery performance across the region, ensuring programmes, resources, reporting and project controls are managed effectively. You will work closely with commercial teams, operational managers and senior leadership to drive performance, improve predictability and protect project margins. Regular travel will be required throughout the Midlands and North of England to visit projects, regional offices and clients. Key Responsibilities Lead operational delivery across all live projects within the Midlands & North business unit Drive programme management and delivery performance across multiple contracts Ensure projects are delivered safely, on programme and within agreed commercial targets Provide leadership to Operations Managers, Contracts Managers, Site Managers and delivery teams Establish and maintain consistent operational standards across all projects Drive accountability and performance management throughout delivery teams Identify and mitigate operational, programme and commercial risks Work closely with commercial teams to protect profitability and margin performance Produce accurate operational reports, KPIs and management information for board-level review Implement operational improvements, systems and best practice procedures Support client relationships and ensure delivery commitments are achieved Champion Health & Safety, quality and compliance across all projects Support business growth by creating scalable operational structures and processes Requirements Proven experience in a senior operational leadership role within Construction, Property Services, Social Housing or Planned Maintenance Experience managing multiple projects and programmes simultaneously Strong programme management and operational planning expertise Commercial awareness with a clear understanding of margin protection and project profitability Experience leading geographically dispersed teams Ability to influence, challenge and hold teams accountable for performance Strong reporting, KPI and dashboard management experience Excellent communication and stakeholder management skills Full UK Driving Licence Willingness to travel regularly throughout the Midlands and North of England Ideal Background Applications are welcomed from candidates currently working as: Head of Operations Operations Director Regional Operations Manager Contracts Director Regional Director Senior Operations Manager Head of Property Services Head of Planned Maintenance Experience within the following sectors would be highly advantageous: Social Housing Planned Maintenance Property Services Refurbishment Construction Main Contracting Decarbonisation Retrofit Building Maintenance What's on Offer Up to £120,000 package inclusive of car allowance Senior leadership position with significant autonomy Opportunity to shape operational performance across a growing business unit Long-term career progression High-profile role working directly with senior leadership Stable and expanding contractor with strong growth plans
Deverell Smith Ltd
Junior Property Manager
Deverell Smith Ltd Reading, Oxfordshire
Junior Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Junior Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Jun 15, 2026
Full time
Junior Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Junior Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Think Recruitment
Operations Manager
Think Recruitment
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Jun 14, 2026
Full time
Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email (url removed)
Daniel Owen Ltd
Compliance Coordinator
Daniel Owen Ltd City, Edinburgh
Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)
Jun 14, 2026
Full time
Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)
Burman Recruitment
Senior Building Manager
Burman Recruitment
Senior Building Manager A leading international education organisation is seeking an experienced Senior Building Manager to oversee a multi-site portfolio within London. This is a senior leadership opportunity for an accomplished Facilities Management professional with strong experience across hard and soft FM services, statutory compliance, contractor management, budget control, and operational leadership. Key Responsibilities Lead facilities operations across multiple buildings/sites Manage and support a team of Building Managers Oversee statutory compliance, health & safety, and risk management Manage PPM programmes, lifecycle planning, and maintenance activities Monitor contractor performance and service delivery standards Control budgets across reactive, planned, and enhancement works Produce operational and compliance reports for senior stakeholders Build strong working relationships across internal and external stakeholders Ensure governance, audit readiness, and business continuity standards are maintained Requirements Significant experience in Facilities or Building Management Strong knowledge of hard and soft FM services Experience managing compliance, PPMs, contractors, and budgets Proven leadership experience across multi-site operations NEBOSH or equivalent Health & Safety qualification Experience within Higher Education or complex operational environments desirable Knowledge of BMS and CAFM systems advantageous Package Competitive salary Hybrid working Pension scheme Professional development opportunities Employee wellbeing and discount benefits London-based with flexible/hybrid working arrangements available.
Jun 14, 2026
Full time
Senior Building Manager A leading international education organisation is seeking an experienced Senior Building Manager to oversee a multi-site portfolio within London. This is a senior leadership opportunity for an accomplished Facilities Management professional with strong experience across hard and soft FM services, statutory compliance, contractor management, budget control, and operational leadership. Key Responsibilities Lead facilities operations across multiple buildings/sites Manage and support a team of Building Managers Oversee statutory compliance, health & safety, and risk management Manage PPM programmes, lifecycle planning, and maintenance activities Monitor contractor performance and service delivery standards Control budgets across reactive, planned, and enhancement works Produce operational and compliance reports for senior stakeholders Build strong working relationships across internal and external stakeholders Ensure governance, audit readiness, and business continuity standards are maintained Requirements Significant experience in Facilities or Building Management Strong knowledge of hard and soft FM services Experience managing compliance, PPMs, contractors, and budgets Proven leadership experience across multi-site operations NEBOSH or equivalent Health & Safety qualification Experience within Higher Education or complex operational environments desirable Knowledge of BMS and CAFM systems advantageous Package Competitive salary Hybrid working Pension scheme Professional development opportunities Employee wellbeing and discount benefits London-based with flexible/hybrid working arrangements available.
Guildmore Group
Head of Operation
Guildmore Group Bletchley, Buckinghamshire
Guildmore Midlands & North is seeking an experienced Head of Operations to lead and drive operational performance across the business unit. This senior leadership role is responsible for ensuring projects are delivered safely, efficiently, on programme, and within agreed margins. The successful candidate will provide leadership to operational teams, drive accountability, improve consistency across projects, and ensure accurate reporting and governance. Key ResponsibilitiesOperational Delivery Lead operational performance across all live projects. Ensure projects are delivered on time, to quality standards, and within budget. Identify and mitigate delivery risks affecting programme, quality, and profitability. Drive consistency in project mobilisation, delivery, and close-out processes. Commercial & Performance Management Work closely with Commercial teams to protect margins and manage project risks. Challenge delivery strategies where they impact profitability or programme performance. Monitor operational KPIs and drive continuous improvement. Leadership & Team Management Lead and support Operations Managers, Site Teams, and Delivery Staff. Promote a culture of accountability, ownership, and high performance. Set clear standards and expectations across the business. Reporting & Governance Own operational reporting for monthly reviews, board reports, and business updates. Ensure reporting is accurate, data-driven, and submitted on time. Drive consistency through standardised reporting processes and dashboards. Systems, Compliance & Client Management Embed best practice processes and operational standards. Champion the use of company systems and reporting tools. Support key client relationships and ensure delivery commitments are met. Ensure compliance with Health & Safety, Quality, and regulatory requirements. What Success Looks Like Consistent delivery of projects on programme and within margin. Improved operational performance and reporting compliance. Reduced delivery-related risks and issues. Strong accountability and performance culture across teams. Clear and consistent operational standards throughout the business. Essential Requirements Senior operational leadership experience within Construction, Planned Maintenance, Refurbishment, or Property Services. Proven track record managing multiple projects and operational teams. Strong programme management and planning expertise. Commercial awareness with a focus on profitability and risk management. Experience working at Senior Management or Director level. Excellent leadership, communication, and stakeholder management skills. Leadership Style We are looking for someone who is: Direct, decisive, and performance-focused. Able to challenge, influence, and hold teams accountable. Solutions-oriented and proactive. Comfortable operating at both strategic and operational levels. What We Offer Competitive salary and benefits package. Senior leadership role with significant influence. Opportunity to shape and improve operational performance. Supportive and collaborative leadership team. Long-term career progression within a growing and successful business.
Jun 14, 2026
Full time
Guildmore Midlands & North is seeking an experienced Head of Operations to lead and drive operational performance across the business unit. This senior leadership role is responsible for ensuring projects are delivered safely, efficiently, on programme, and within agreed margins. The successful candidate will provide leadership to operational teams, drive accountability, improve consistency across projects, and ensure accurate reporting and governance. Key ResponsibilitiesOperational Delivery Lead operational performance across all live projects. Ensure projects are delivered on time, to quality standards, and within budget. Identify and mitigate delivery risks affecting programme, quality, and profitability. Drive consistency in project mobilisation, delivery, and close-out processes. Commercial & Performance Management Work closely with Commercial teams to protect margins and manage project risks. Challenge delivery strategies where they impact profitability or programme performance. Monitor operational KPIs and drive continuous improvement. Leadership & Team Management Lead and support Operations Managers, Site Teams, and Delivery Staff. Promote a culture of accountability, ownership, and high performance. Set clear standards and expectations across the business. Reporting & Governance Own operational reporting for monthly reviews, board reports, and business updates. Ensure reporting is accurate, data-driven, and submitted on time. Drive consistency through standardised reporting processes and dashboards. Systems, Compliance & Client Management Embed best practice processes and operational standards. Champion the use of company systems and reporting tools. Support key client relationships and ensure delivery commitments are met. Ensure compliance with Health & Safety, Quality, and regulatory requirements. What Success Looks Like Consistent delivery of projects on programme and within margin. Improved operational performance and reporting compliance. Reduced delivery-related risks and issues. Strong accountability and performance culture across teams. Clear and consistent operational standards throughout the business. Essential Requirements Senior operational leadership experience within Construction, Planned Maintenance, Refurbishment, or Property Services. Proven track record managing multiple projects and operational teams. Strong programme management and planning expertise. Commercial awareness with a focus on profitability and risk management. Experience working at Senior Management or Director level. Excellent leadership, communication, and stakeholder management skills. Leadership Style We are looking for someone who is: Direct, decisive, and performance-focused. Able to challenge, influence, and hold teams accountable. Solutions-oriented and proactive. Comfortable operating at both strategic and operational levels. What We Offer Competitive salary and benefits package. Senior leadership role with significant influence. Opportunity to shape and improve operational performance. Supportive and collaborative leadership team. Long-term career progression within a growing and successful business.
Skilled Careers
Site Manager
Skilled Careers Walsall, Staffordshire
My social Housing contractor is delivering roofing, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Midlands and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team across the West Midlands regions. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification If you are a motivated Site Manager looking to join a growing contractor with a strong order book and excellent career prospects with the opportunity to go temp/perm and in a position to start immediately, please get in touch
Jun 13, 2026
Contractor
My social Housing contractor is delivering roofing, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Midlands and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team across the West Midlands regions. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification If you are a motivated Site Manager looking to join a growing contractor with a strong order book and excellent career prospects with the opportunity to go temp/perm and in a position to start immediately, please get in touch
Rydon Group Holdings Ltd
Hard FM Contract Manager
Rydon Group Holdings Ltd Sidcup, Kent
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Some of the specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through regular review meetings. What we can offer you: A competitive starting salary between £55 - 60k depending on experience. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a maintenance contractor providing providing services to the NHS.Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Jun 13, 2026
Full time
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Some of the specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through regular review meetings. What we can offer you: A competitive starting salary between £55 - 60k depending on experience. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a maintenance contractor providing providing services to the NHS.Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Hays
Operations Manager
Hays
Logistics focused Ops Manager for a busy Tier 1 Highways Contractor. Your new company A leading Tier 1 infrastructure contractor is delivering key highways maintenance frameworks across Scotland. With a strong pipeline of work encompassing both planned and reactive maintenance schemes, they are seeking an experienced Freelance Operations Manager to support the efficient delivery of multiple concurrent projects across the region. Your new role As a Freelance Operations Manager, you will be responsible for overseeing a portfolio of highways maintenance projects across Scotland. This role places a strong emphasis on man management and logistics, ensuring labour, plant, and materials are effectively coordinated across numerous live sites.You will lead and manage Site Managers, Supervisors, and Operatives, ensuring the right resource is deployed to the right project at the right time. You'll balance workloads across multiple smaller schemes, maintain productivity, and drive high standards of health & safety compliance. Key responsibilities include: Managing day-to-day operations across multiple highways maintenance sites Leading and coordinating multi-disciplinary teams and subcontractors Planning and optimising logistics across geographically dispersed projects Ensuring efficient allocation of labour, plant, and materials Maintaining programme, cost, and quality targets Acting as the key operational contact for clients and stakeholders Driving performance in a fast-paced, reactive maintenance environment What you'll need to succeed Proven experience as an Operations Manager or Senior Project Manager within highways maintenance or civil engineering Strong background in man management and workforce coordination across multiple sites Demonstrable experience managing logistics across concurrent projects Ability to operate effectively in a reactive, fast-moving environment Excellent leadership, communication, and organisational skills SMSTS and CSCS (essential) Good understanding of health & safety regulations (CDM) Experience working on framework or term maintenance contracts is highly desirable What you'll get in return Competitive daily rate Long-term freelance opportunity on a secure framework Opportunity to work with a leading Tier 1 contractor Exposure to a high-volume, varied portfolio of infrastructure works Autonomy in a role where operational leadership and decision-making are key What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 13, 2026
Seasonal
Logistics focused Ops Manager for a busy Tier 1 Highways Contractor. Your new company A leading Tier 1 infrastructure contractor is delivering key highways maintenance frameworks across Scotland. With a strong pipeline of work encompassing both planned and reactive maintenance schemes, they are seeking an experienced Freelance Operations Manager to support the efficient delivery of multiple concurrent projects across the region. Your new role As a Freelance Operations Manager, you will be responsible for overseeing a portfolio of highways maintenance projects across Scotland. This role places a strong emphasis on man management and logistics, ensuring labour, plant, and materials are effectively coordinated across numerous live sites.You will lead and manage Site Managers, Supervisors, and Operatives, ensuring the right resource is deployed to the right project at the right time. You'll balance workloads across multiple smaller schemes, maintain productivity, and drive high standards of health & safety compliance. Key responsibilities include: Managing day-to-day operations across multiple highways maintenance sites Leading and coordinating multi-disciplinary teams and subcontractors Planning and optimising logistics across geographically dispersed projects Ensuring efficient allocation of labour, plant, and materials Maintaining programme, cost, and quality targets Acting as the key operational contact for clients and stakeholders Driving performance in a fast-paced, reactive maintenance environment What you'll need to succeed Proven experience as an Operations Manager or Senior Project Manager within highways maintenance or civil engineering Strong background in man management and workforce coordination across multiple sites Demonstrable experience managing logistics across concurrent projects Ability to operate effectively in a reactive, fast-moving environment Excellent leadership, communication, and organisational skills SMSTS and CSCS (essential) Good understanding of health & safety regulations (CDM) Experience working on framework or term maintenance contracts is highly desirable What you'll get in return Competitive daily rate Long-term freelance opportunity on a secure framework Opportunity to work with a leading Tier 1 contractor Exposure to a high-volume, varied portfolio of infrastructure works Autonomy in a role where operational leadership and decision-making are key What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Gap Construction
Site Manager (Groundworks)
Gap Construction Colchester, Essex
Site Manager (Groundworks) Colchester 300 per day Gap Construction are recruiting on behalf of a growing contractor with a strong pipeline of work across Essex. They are seeking an experienced Groundworks Site Manager to oversee the early stages of a residential development in Colchester consisting of 17 new build homes. The project is currently at foundation and enabling works stage, requiring a strong groundworks background to ensure works are delivered safely, efficiently, and to programme. With further developments planned across Essex, this offers an excellent opportunity for an experienced Site Manager seeking long term contract work. Performance Objectives: Managing day to day site activities throughout the groundworks and infrastructure phases of a residential development Coordinating subcontractors, operatives, plant, and material deliveries Monitoring progress against programme and reporting updates to senior management Ensuring all works are completed in accordance with health and safety requirements Maintaining quality standards and ensuring works are delivered to specification Managing site documentation, inspections, and associated records Liaising with subcontractors, suppliers, consultants, and internal project teams Identifying and resolving site issues to minimise delays and maintain programme targets Supporting the successful delivery of the development through its early construction phases Person Specification: Previous experience as a Site Manager, Assistant Site Manager, or Site Supervisor within residential construction Strong practical knowledge of groundworks, foundations, drainage, roads, and enabling works Experience working on new build residential developments SMSTS or SSSTS qualification Full understanding of current Health & Safety legislation Holder of a Full UK Driving Licence Excellent communication and organisational skills Ability to manage subcontractors and coordinate multiple activities on site A proactive approach with the ability to work independently and take ownership of site operations This role requires a strong understanding of residential groundworks and infrastructure packages. Applications from candidates whose experience is primarily focused on internal fit out or finishing stages may not be suitable. Apply Please apply through our website or get in touch with James at gap construction. If you have any questions or are interested in any other opportunities we may have, feel free to contact us on (phone number removed). This vacancy is being advertised on behalf of gap construction, who are operating as an employment agency. gap construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. Privacy Notice: By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy.
Jun 13, 2026
Full time
Site Manager (Groundworks) Colchester 300 per day Gap Construction are recruiting on behalf of a growing contractor with a strong pipeline of work across Essex. They are seeking an experienced Groundworks Site Manager to oversee the early stages of a residential development in Colchester consisting of 17 new build homes. The project is currently at foundation and enabling works stage, requiring a strong groundworks background to ensure works are delivered safely, efficiently, and to programme. With further developments planned across Essex, this offers an excellent opportunity for an experienced Site Manager seeking long term contract work. Performance Objectives: Managing day to day site activities throughout the groundworks and infrastructure phases of a residential development Coordinating subcontractors, operatives, plant, and material deliveries Monitoring progress against programme and reporting updates to senior management Ensuring all works are completed in accordance with health and safety requirements Maintaining quality standards and ensuring works are delivered to specification Managing site documentation, inspections, and associated records Liaising with subcontractors, suppliers, consultants, and internal project teams Identifying and resolving site issues to minimise delays and maintain programme targets Supporting the successful delivery of the development through its early construction phases Person Specification: Previous experience as a Site Manager, Assistant Site Manager, or Site Supervisor within residential construction Strong practical knowledge of groundworks, foundations, drainage, roads, and enabling works Experience working on new build residential developments SMSTS or SSSTS qualification Full understanding of current Health & Safety legislation Holder of a Full UK Driving Licence Excellent communication and organisational skills Ability to manage subcontractors and coordinate multiple activities on site A proactive approach with the ability to work independently and take ownership of site operations This role requires a strong understanding of residential groundworks and infrastructure packages. Applications from candidates whose experience is primarily focused on internal fit out or finishing stages may not be suitable. Apply Please apply through our website or get in touch with James at gap construction. If you have any questions or are interested in any other opportunities we may have, feel free to contact us on (phone number removed). This vacancy is being advertised on behalf of gap construction, who are operating as an employment agency. gap construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. Privacy Notice: By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy.
Invictus Group
Senior Facilities Manager
Invictus Group Wembley, Middlesex
Senior Facilities Manager Location: Wembley, North West London Salary: 65,000 - 70,000 depending on experience Job Type: Permanent About the Role: We are seeking an experienced Senior Facilities Manager to lead the operational delivery of Facilities Management services across a diverse multi-site commercial estate portfolio. This is a senior leadership position responsible for ensuring the effective management of Hard and Soft FM services, contractor performance, compliance, estate standards and operational excellence across multiple sites. Working closely with the Head of Service, you will provide operational leadership across the wider FM function, overseeing facilities operations, project coordination, contractor management and shared service resources. This role offers the opportunity to make a significant impact within a fast-paced commercial landlord environment, driving continuous improvement while ensuring safe, compliant and efficient estate operations. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a multi-site commercial estate portfolio, ensuring high standards of service, safety and performance. Oversee planned and reactive maintenance, ensuring operational continuity and effective resolution of service issues across all sites. Manage FM contractors and in-house teams, monitoring performance against KPIs, SLAs and service standards while driving continuous improvement. Take ownership of health, safety and compliance across the estate, including RAMS, permits to work, audits and corrective actions. Coordinate operational activity across live environments, working closely with the Projects Manager to manage refurbishments, capital works and infrastructure projects with minimal disruption. Control operational expenditure and support effective budget management across FM services and contractor spend. Drive service improvements, identifying risks, inefficiencies and opportunities to enhance estate operations. Build strong relationships with occupiers, contractors and stakeholders to support effective communication and service delivery across the estate. Key Requirements: Proven experience managing multi-site Facilities Management operations within commercial property, estate management or landlord environments. Strong leadership experience across both Hard and Soft FM services. Demonstrable experience managing FM teams, contractors and outsourced service providers. Strong knowledge of Health & Safety legislation, compliance management and contractor control processes. Experience coordinating Facilities Management operations alongside refurbishment, infrastructure, lifecycle or capital projects. Excellent stakeholder management and communication skills. Experience managing operational budgets, contractor expenditure and service performance. Ability to operate effectively within fast-paced environments with multiple competing priorities. Strong organisational, problem-solving and decision-making capabilities. Full UK driving licence. Desirable: IOSH or NEBOSH qualification. IWFM qualification or equivalent professional experience. Experience using CAFM systems. Experience implementing operational improvement and service transformation initiatives. What's on Offer: Competitive salary and benefits package. Opportunity to lead Facilities Management operations across a diverse commercial estate portfolio. High-profile role with significant operational responsibility and autonomy. Exposure to major refurbishment, infrastructure and capital works programmes. Career progression opportunities within a growing and dynamic property environment. Collaborative and supportive leadership team. The opportunity to drive operational excellence and make a tangible impact across a large-scale commercial estate.
Jun 13, 2026
Full time
Senior Facilities Manager Location: Wembley, North West London Salary: 65,000 - 70,000 depending on experience Job Type: Permanent About the Role: We are seeking an experienced Senior Facilities Manager to lead the operational delivery of Facilities Management services across a diverse multi-site commercial estate portfolio. This is a senior leadership position responsible for ensuring the effective management of Hard and Soft FM services, contractor performance, compliance, estate standards and operational excellence across multiple sites. Working closely with the Head of Service, you will provide operational leadership across the wider FM function, overseeing facilities operations, project coordination, contractor management and shared service resources. This role offers the opportunity to make a significant impact within a fast-paced commercial landlord environment, driving continuous improvement while ensuring safe, compliant and efficient estate operations. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a multi-site commercial estate portfolio, ensuring high standards of service, safety and performance. Oversee planned and reactive maintenance, ensuring operational continuity and effective resolution of service issues across all sites. Manage FM contractors and in-house teams, monitoring performance against KPIs, SLAs and service standards while driving continuous improvement. Take ownership of health, safety and compliance across the estate, including RAMS, permits to work, audits and corrective actions. Coordinate operational activity across live environments, working closely with the Projects Manager to manage refurbishments, capital works and infrastructure projects with minimal disruption. Control operational expenditure and support effective budget management across FM services and contractor spend. Drive service improvements, identifying risks, inefficiencies and opportunities to enhance estate operations. Build strong relationships with occupiers, contractors and stakeholders to support effective communication and service delivery across the estate. Key Requirements: Proven experience managing multi-site Facilities Management operations within commercial property, estate management or landlord environments. Strong leadership experience across both Hard and Soft FM services. Demonstrable experience managing FM teams, contractors and outsourced service providers. Strong knowledge of Health & Safety legislation, compliance management and contractor control processes. Experience coordinating Facilities Management operations alongside refurbishment, infrastructure, lifecycle or capital projects. Excellent stakeholder management and communication skills. Experience managing operational budgets, contractor expenditure and service performance. Ability to operate effectively within fast-paced environments with multiple competing priorities. Strong organisational, problem-solving and decision-making capabilities. Full UK driving licence. Desirable: IOSH or NEBOSH qualification. IWFM qualification or equivalent professional experience. Experience using CAFM systems. Experience implementing operational improvement and service transformation initiatives. What's on Offer: Competitive salary and benefits package. Opportunity to lead Facilities Management operations across a diverse commercial estate portfolio. High-profile role with significant operational responsibility and autonomy. Exposure to major refurbishment, infrastructure and capital works programmes. Career progression opportunities within a growing and dynamic property environment. Collaborative and supportive leadership team. The opportunity to drive operational excellence and make a tangible impact across a large-scale commercial estate.
EXPRESS SOLICITORS
Proclaim Developer
EXPRESS SOLICITORS Northenden, Manchester
Job Title: Proclaim Developer Location: Sharston, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours: Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: - Hybrid working - Remote or hybrid working available - 23 days of holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Jun 13, 2026
Full time
Job Title: Proclaim Developer Location: Sharston, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours: Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: - Hybrid working - Remote or hybrid working available - 23 days of holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.

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