FareShare South West
Estover, Devon
Senior Hub Supervisor Devon & Cornwall Hours: 37.5 hours per week (Monday to Friday, with rota d evening shifts and occasional weekends) Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution Location: Sisna Park, Plymouth PL6 About FareShare South West FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. Purpose of the Role To support the efficient and safe running of FareShare South West s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required. Key Responsibilities 1. Hub Management Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution. Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers. Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs). Report operational improvements to the Hub Manager and support the implementation of agreed changes. Deputise for the Hub Manager during absence by: Coordinating daily activities and overseeing the hub operations team. Leading on-site health & safety and supporting team wellbeing. Liaising with the Head of Food and Logistics to support food intake and logistics. Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls. Escalating and reporting issues to the Head of Operations. 2. Volunteer Management Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work. Ensure volunteers are supported and trained in their specific roles and can develop. Support volunteer health, safety and welfare during shifts. Coordinate delivery of corporate volunteering days with support from the wider FSSW team. Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager. FareChance Employability Programme Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team. Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress. 3. Goods In and Storage Lead on the Goods In process: Train and support hub operations staff in correct goods in procedures. Coordinate and delegate daily goods in activities. Maintain accurate paperwork and use of relevant IT/systems. Develop and implement process improvements and share best practice across sites. Coordinate delivery yard activities, including CFM collections. Manage stock storage: Lead on stock rotation and promote best practice. Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams. 4. Compliance and Health & Safety Work in accordance with FareShare s HACCP Food Safety Manual. Support compliance with all relevant food hygiene, H&S, and other operational standards. Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures. Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly Undertake relevant training in food hygiene and H&S. 5. General Respond to enquiries and communications via phone, email, in person, or internal systems. Engage positively with visitors to the Hub. Support FSSW events as required. Carry out any other duties in support of the role s purpose. Maintain high standards of customer care and conduct. Support the security of the Hub and all assets, including food. Person Specification Essential Experience working in a warehouse, logistics, or food distribution environment. Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures. Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices Strong organisational skills and attention to detail. Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files. Clear verbal and written communication skills. Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures. Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative. Full UK driving license. Forklift truck operator s qualification (or willing to train as an essential part of the role). Desirable Understanding of the voluntary, food, or charity sectors. Experience working alongside or supporting volunteers. Food Hygiene or Health & Safety qualifications (Level 2 or above). Experience supporting change or improvement projects. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required.
Senior Hub Supervisor Devon & Cornwall Hours: 37.5 hours per week (Monday to Friday, with rota d evening shifts and occasional weekends) Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution Location: Sisna Park, Plymouth PL6 About FareShare South West FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. Purpose of the Role To support the efficient and safe running of FareShare South West s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required. Key Responsibilities 1. Hub Management Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution. Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers. Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs). Report operational improvements to the Hub Manager and support the implementation of agreed changes. Deputise for the Hub Manager during absence by: Coordinating daily activities and overseeing the hub operations team. Leading on-site health & safety and supporting team wellbeing. Liaising with the Head of Food and Logistics to support food intake and logistics. Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls. Escalating and reporting issues to the Head of Operations. 2. Volunteer Management Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work. Ensure volunteers are supported and trained in their specific roles and can develop. Support volunteer health, safety and welfare during shifts. Coordinate delivery of corporate volunteering days with support from the wider FSSW team. Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager. FareChance Employability Programme Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team. Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress. 3. Goods In and Storage Lead on the Goods In process: Train and support hub operations staff in correct goods in procedures. Coordinate and delegate daily goods in activities. Maintain accurate paperwork and use of relevant IT/systems. Develop and implement process improvements and share best practice across sites. Coordinate delivery yard activities, including CFM collections. Manage stock storage: Lead on stock rotation and promote best practice. Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams. 4. Compliance and Health & Safety Work in accordance with FareShare s HACCP Food Safety Manual. Support compliance with all relevant food hygiene, H&S, and other operational standards. Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures. Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly Undertake relevant training in food hygiene and H&S. 5. General Respond to enquiries and communications via phone, email, in person, or internal systems. Engage positively with visitors to the Hub. Support FSSW events as required. Carry out any other duties in support of the role s purpose. Maintain high standards of customer care and conduct. Support the security of the Hub and all assets, including food. Person Specification Essential Experience working in a warehouse, logistics, or food distribution environment. Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures. Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices Strong organisational skills and attention to detail. Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files. Clear verbal and written communication skills. Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures. Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative. Full UK driving license. Forklift truck operator s qualification (or willing to train as an essential part of the role). Desirable Understanding of the voluntary, food, or charity sectors. Experience working alongside or supporting volunteers. Food Hygiene or Health & Safety qualifications (Level 2 or above). Experience supporting change or improvement projects. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required.
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager, Sustainability within BCG's Global Internal Sustainability Team, you will lead some of the most critical cross-functional sustainability initiatives that sit outside existing pillar structures but are essential to advancing BCG's Net Zero and environmental sustainability ambitions. This is a high-autonomy, hands-on delivery role focused on converting early-stage ideas into tangible, scalable outcomes. You will be responsible for shaping, executing, and delivering priority programs in fast-moving and often ambiguous spaces. Your work will evolve based on emerging sustainability topics and business needs. Key areas of responsibility: Program design & delivery: Structure and lead multi-workstream sustainability projects with strategic and operational complexity. Cross-functional coordination: Work across pillar leads, regional teams, and senior leadership to ensure alignment, credibility, and momentum. Execution oversight: Drive progress through robust workplans, stakeholder engagement, and effective risk and issue management. Strategy translation: Identify evolving priorities and translate them into actionable programs, pilots, or internal system improvements. Emergent initiative leadership: Lead exploratory efforts in topics such as internal carbon pricing, ESG governance, SAF and removals strategy, or internal behavior change campaigns. You're good at You are a strategic operator who thrives in complexity, able to turn emerging ideas into structured programs and measurable results. You bring clarity to ambiguity, energy to cross-functional efforts, and discipline to delivery. Your strengths lie not only in driving progress but also in enabling others to contribute effectively to sustainability goals. Driving end-to-end program execution in complex and high-stakes settings. Building relationships across teams and influencing without formal authority. Synthesizing insights quickly and turning them into clear narratives and recommendations. Managing ambiguity, making tradeoffs, and prioritizing in fluid environments. Translating technical or strategic sustainability topics into operational programs. Creating systems and processes that improve how the team delivers on emergent priorities. What You'll Bring You are a strategic problem solver with a consulting mindset and a track record of making progress on complex, unstructured challenges. You bring the ability to break down ambiguous issues, develop clear workplans, and drive results through data, structure, and collaboration. You are comfortable moving between strategy and execution, and thrive in roles that require agility, influence, and strong business judgment. Specifically, you bring: 8+ years of experience in consulting, strategy, program delivery, or innovation in a dynamic, cross-functional setting Proven ability to lead initiatives with high autonomy and drive outcomes in environments with limited precedent or playbooks Exceptional structured thinking, analytical, and communication skills-able to synthesize information quickly and align stakeholders Experience working across functions and influencing senior stakeholders in a matrixed organization Familiarity with sustainability and climate topics is a plus but not a prerequisite; more important is the ability to ramp up quickly and apply core problem-solving skills Bachelor's degree required; Master's degree or equivalent in business, public policy, or related fields preferred Motivation to contribute to climate action and to shape the systems that enable it inside a global firm Who You'll Work With You will collaborate with a broad range of colleagues across the team, including pillar leads for Transformation, Carbon, and Reporting, as well as secondees, analysts, and shared resources. You'll also engage closely with senior leadership and external partners in areas such as sustainable aviation fuel (SAF), carbon removals, and carbon credit strategy. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
