516 jobs found

We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Annual bonus scheme Healthcare/Wellbeing benefits including Aviva Digital GP Enhanced company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers Opportunity to purchase additional annual leave Subsidised staff canteen Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.

Distribution Centre Manager Retail Suffolk l 80k An established retailer is seeking an experienced Distribution Centre Manager to lead operations within a high-volume distribution environment. The successful candidate will oversee all warehouse and logistics activities, ensuring efficient inventory flow, operational excellence, and strong service delivery across both retail and e-commerce channels. This role requires a hands-on operational leader with strong people management capability, experience managing seasonal demand fluctuations, and a focus on continuous improvement, safety, and customer service. Key Responsibilities Oversee all day-to-day distribution centre operations, including receiving, storage, inventory control, picking, dispatch, and returns. Ensure operational efficiency during peak trading periods. Maintain accurate stock control across a large and varied product range. Lead, coach, and develop warehouse teams, supervisors, and operational leaders. Drive a culture of safety, accountability, and continuous improvement. Implement and maintain best practices in warehouse layout, stock flow, and space utilisation. Ensure timely fulfilment of both retail replenishment and direct-to-consumer orders in line with service level agreements. Maintain high standards of health, safety, and operational compliance. Monitor KPIs and operational performance metrics, producing regular management reports. Manage relationships with third-party logistics and transport providers. Work collaboratively with commercial and operational teams to support forecasting and inventory planning. Support automation, systems improvement, and sustainability initiatives across the operation. Required Experience & Skills Proven senior leadership experience in warehouse or distribution centre management. Exposure to fast paced operations in either 3PL or Retail. Proven experience leading medium to large operational teams. Strong understanding of warehouse management systems (WMS), inventory control, and e-commerce Solid knowledge of health & safety standards and operational compliance. Experience managing operational budgets and driving cost efficiencies. Ability to adapt to changing business priorities and fluctuating operational volumes. Strong analytical, organisational, and communication skills. Desirable Professional logistics or supply chain qualifications. LEAN, Six Sigma, or continuous improvement training. Experience in high-SKU or seasonal distribution environments. BBBH: 36225

Regional Oversight Manager Audit Motor Trade North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally looking for at least 2 years experience working in an FCA regulated environment, with some experience as an auditor or in an oversight function & prior experience of working in a field based role , if in the Motor Trade/Motor Finance that's a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company . • Cancellations - Take responsibility for network members with regards to cancellation requests in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • highly motivated with the ability to work independently • work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face & via video call • The ability to prioritise and manage several tasks at once • A polite, friendly & diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, & knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • computer skills including Excel, One Drive, Teams, Word & Outlook. • able to work remotely on your own & as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA's (and other applicable regulators) principles, commitments and codes of practice. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct

Domiciliary Care Manager / Registered Manager / Branch Manager - Home Care required for one of the largest domiciliary care providers in the UK. Based in Grimsby DN32 £38,556 + Benefits The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to their users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. They offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. As the Domiciliary Care Manager they ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. As well as 25 Days Holiday, Occupational Maternity Pay & Adoption Pay, Occupational Paternity Pay, Death in Service Payment, Occupational Sick Pay You should be an efficient, organised and experienced Registered Care Manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group s range of services. You will also need good budget, business management and commercial skills to succeed in this role APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.

The Finance Manager will oversee financial operations, ensuring compliance and accuracy. This role is ideal for a detail-oriented professional with strong experience in accounting and finance. Client Details A well-established organisation, this company is recognised for its commitment to operational excellence. As a medium-sized business, it offers a structured environment for professional growth and development. Description The Finance Manager's responsibilities include: Oversee and manage the preparation of financial statements and reports. Ensure compliance with relevant financial regulations and standards. Develop and implement effective financial strategies and policies. Monitor budgets and forecast financial performance. Collaborate with department heads to optimise financial operations. Provide insightful financial analysis to support decision-making processes. Manage audits and liaise with external auditors as required. Lead and mentor the accounting team to achieve departmental goals. Profile A successful Finance Manager should have: A professional qualification in accounting, finance, or a related field. Proven expertise in financial planning, reporting, and analysis. Strong knowledge of financial regulations and compliance standards within the retail sector. Excellent leadership and communication skills to manage teams effectively. Proficiency in accounting software and financial management tools. A proactive approach to problem-solving and process improvement. Job Offer Benefits include: Competitive annual salary ranging from £40,000 to £45,000. Standard benefits package to support your professional and personal needs. Opportunity to work in a stable and reputable retail organisation. Challenging and rewarding role within the accounting and finance department. This permanent position offers a fantastic opportunity for career growth and development. If you are an experienced Finance Manager, apply now to take the next step in your career!

Job Title: Field Sales Executive Location: Northern England & Scotland (M62 Corridor, North East, North West, and Central Belt & Scotland) Salary: OTE in excess of £50,000 Short Description Drive growth, build relationships and bring premium products to life across Northern merchants and retailers. Shape the in-store experience and grow a high-impact territory Consortium Professional Recruitment are pleased to be working with a fast-growing, design-led manufacturer to recruit a Field Sales Executive. This is an exciting opportunity to represent a premium product range and take ownership of a well-established yet high-potential Northern territory. As a Field Sales Executive, you will be the face of the brand across independent merchants and retailers, ensuring products are not only stocked but presented in a way that engages customers and drives sales. This is a hands-on, field-based role where your presence and attention to detail will make a real difference. The Opportunity: As a Field Sales Executive you ll play a key role in: Executing a structured field plan, completing a minimum of three targeted customer visits per day across your territory Expanding distribution by identifying, engaging and onboarding independent merchants and retail partners Elevating in-store presence by installing and maintaining high-quality displays and point of sale materials Delivering engaging product training to merchant teams, enabling them to confidently sell both technical and product benefits Managing and growing your territory strategically, balancing key account development with new business opportunities Your work will directly contribute to increased brand visibility, stronger customer partnerships and sustained territory growth. About You: We re looking for someone who can bring: Proven field sales experience, ideally within a product-led, distribution or trade-focused environment Strong self-motivation and the discipline to manage a high-frequency visit schedule independently A keen eye for detail with an appreciation for how products are presented in a retail or showroom environment Commercial awareness with the confidence to discuss margins, stock performance and return on investment Excellent communication skills and the ability to build lasting relationships with a wide range of stakeholders The Benefits and Package: In return, you ll enjoy: £50,000 OTE with uncapped commission Company vehicle provided 25 days annual leave plus bank holidays Supportive, inclusive working culture with a focus on autonomy and personal development How to Apply: This exciting Field Sales Executive opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as a Field Sales Executive, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

The Purchase Ledger Assistant will play a key role in the accounting and finance department, ensuring the accurate processing of invoices and maintaining supplier accounts. This temporary position in Stockport offers an opportunity to contribute to a retail business with a structured approach to finance. Client Details This is an exciting opportunity to join to a global retail business based in Luxury offices in Stockport who are going through a period of sustained growth and expansion. They are a market leader in their sector and offer excellent opportunities for career development. Description The Purchase Ledger Clerk role is initially a temporary assignment and will be 100% office based in Stockport. Reporting to the Finance Manager Key duties will include: Process supplier invoices and ensure accurate data entry into the accounting system. Maintain and reconcile supplier accounts to ensure accuracy and compliance. Handle supplier queries and resolve discrepancies in a timely manner. Assist in preparing payment runs and ensuring proper authorisation processes are followed. Support month-end closing activities, including ledger reconciliation. Collaborate with other departments to ensure smooth financial operations. Maintain accurate and organised financial records for audit purposes. Contribute to process improvements within the purchase ledger function. Profile In order to apply for the role you should: Have previous accounts payable/purchase ledger experience Be able to consider a temporary role initially Be able to commute to Stockport office location Ideally be comfortable with excel to v look up level Job Offer Opportunity for role to be extended Opportunity to join growing company

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Junior Territory Manager Ambient Foods & Confectionery Salary: £28,000 - £30,000 + Commission Location: London 5 days per week in the field Sector: Independent Retail Garden Centres, Farm Shops, Delis & Convenience About the Role: We're looking for a commercially minded Junior Territory Manager who thrives on building relationships, winning new business, and growing existing accounts. This is a proper field sales role you'll be out on the road five days a week, meeting buyers face to face, understanding what they need, and positioning our extensive product range to help their businesses succeed. With access to over 13,000 lines spanning preserves, confectionery, cakes, biscuits and seasonal products, you'll have everything you need to deliver real value to independent retailers across your territory whilst developing your field sales career. What You'll Be Doing: Proactive prospecting and new business development, identifying opportunities and converting them into long term partnerships. Spending the majority of your time winning new business across garden centres, farm shops, high end delis and convenience stores. Making a minimum of 6 face to face customer calls per day, speaking directly with buyers and decision makers. Building a strong pipeline of opportunities and consistently converting prospects into active customers. Managing and growing a smaller portfolio of existing accounts, ensuring strong service levels and continued growth. Planning your own journey and territory management you'll have the autonomy to work smart and maximise your time in the field. Managing all your own admin, reporting and account planning remotely. Essential: Previous sales, retail or customer facing experience Strong relationship building skills with the ability to engage buyers and decision makers Self motivated, organised and able to manage your own diary and workload Common sense and commercial awareness you understand what makes retailers tick A genuine desire to build a career in field sales Full UK driving licence Desirable: Existing relationships within the independent retail sector Knowledge of ambient food products, preserves, or confectionery markets Experience selling into independent retail garden centres, farm shops, delis, or similar channels would be beneficial but not essential Ready to Get Out There and Sell? If you're a natural relationship builder who loves being on the road, meeting customers, and winning business, we want to hear from you.

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Business Development Manager - Lichfield - Up to 45,000 Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. This is an exciting opportunity to join a highly respected logistics provider and play a key role in developing new business streams and strengthening their customer portfolio across the region. Job type: Permanent Location: West Midlands Package & Benefits Salary: Up to 45,000 Performance-based commission Car allowance 25 days holiday plus bank holidays Retail discount scheme Career development and progression opportunities Key Responsibilities Identify and secure new business opportunities across European road freight. Build and manage a sales pipeline to meet revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills, Experience & Requirements Proven experience in European Road Freight Sales within a UK freight forwarding environment. Strong B2B field sales or account management background. Good understanding of international logistics and storage solutions. Track record in winning and developing new business. Excellent communication, negotiation, and relationship-building skills. Highly motivated, proactive, and detail-oriented. Full UK driving licence and willingness to travel across the Midlands. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

Internal Sales Executive Support a high-growth new business sales team within a market-leading packaging business Location: Heywood Distribution Park Salary: Up to £32,000 (depending on experience) plus bonus/OTE Package: Flexible benefits package including up to 27 days holiday (plus bank holidays & annual leave purchase scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution & Solutions Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a career that grows. With over 75 years of industry expertise, we combine the stability of an established market leader with the pace and ambition of a business focused on continual growth. Our environment is fast-moving, commercially driven and highly customer-focused - offering genuine opportunities for development and progression. If you enjoy working proactively, thrive in a sales-led environment, and want to be part of a team focused on winning and growing business, this could be an excellent opportunity for you. The Internal Sales Executive Role This is a commercially focused sales support position working closely alongside our regional Business Development Managers within our Heywood sales team. Supporting a highly proactive new business sales function, you will play a key role in helping to drive territory growth across the Lancashire and North Manchester region. Your role will combine traditional sales coordination responsibilities with more proactive commercial activity, helping to generate opportunities, support pipeline development, reactivate dormant accounts, and maintain excellent customer engagement throughout the sales process. There will be plenty of outbound sales activity and appointment setting. Working collaboratively with internal departments including procurement, logistics and customer services, you will help ensure a seamless customer experience from initial enquiry through to order fulfilment and ongoing account development. Alongside supporting sales administration and CRM management, you will also undertake proactive outbound contact with prospective, existing and lapsed customers - helping to maximise sales opportunities and support the wider growth strategy of the region. Key Responsibilities Support the Business Development Managers with day-to-day sales activity, pipeline management and territory planning Proactively contact prospective, dormant and underutilised accounts to identify sales opportunities and generate customer engagement Follow up quotations, enquiries, marketing leads and sales campaigns to maximise conversion opportunities Utilise CRM (Microsoft Dynamics) to accurately manage customer records, opportunities, pipeline activity and reporting Process customer orders and enquiries accurately and efficiently whilst maintaining excellent levels of customer service Work collaboratively with procurement and logistics teams to ensure smooth order fulfilment and customer satisfaction Support account development activity through proactive communication and relationship management Assist in identifying opportunities for up-selling and cross-selling across the wider product portfolio Maintain strong administrative accuracy across all aspects of the sales process What You Will Bring Essential: Minimum of 12 months experience within an outbound B2B sales/business development coordination, internal sales, customer account management or sales support role Experience working within a proactive sales environment involving outbound customer contact and opportunity generation Confident telephone manner with experience handling both inbound enquiries and outbound customer calls Strong communication and relationship-building skills with a professional and engaging approach Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment Strong IT skills including Microsoft Office and CRM systems Positive, team-oriented approach with strong attention to detail and commercial awareness Desirable: Previous experience supporting field-based Business Development Managers or external sales teams Experience working within packaging, distribution, wholesale or other fast-paced consumable product sectors Familiarity with Microsoft Dynamics CRM Experience supporting new business activity, account reactivation campaigns or lead generation initiatives What You Will Get We provide a competitive salary alongside a rewarding bonus structure and flexible benefits package which can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependent) Enhanced HR policies and long service awards Charitable giving options Financial support with eye tests and glasses (DSE users) EE mobile discount scheme Your Future With Us At Macfarlane Group, we actively support career progression and internal mobility. This role offers excellent long-term development opportunities within sales, account management and commercial operations. You ll benefit from structured training, ongoing mentoring and access to both internal and external development programmes designed to help you grow your career within a successful national business. How to Apply/Next Steps We are moving quickly to identify suitable applicants and expect to begin interviews shortly. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you have not heard from us within 2-3 weeks, please assume your application has been unsuccessful on this occasion. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please

Join Ofwat's Casework and Enforcement Team as an Enforcement Principal. We have 3 Permanent contracts available Office Location: Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team. Key deliverables In this role you will be expected to: Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require: Outstanding analytical and problem-solving skills that enable you to understand and apply relevant legal and policy frameworks; The ability to develop and deliver at pace against project plans to meet agreed deadlines; Managing multi-disciplinary teams; Understanding and managing the interdependencies, strategic links and stakeholders relevant to your project delivery; The ability to identify, mitigate and manage relevant issues and risks and to escalate these where appropriate; Excellent writing and presenting skills to clearly and concisely present evidence-based conclusions and recommendations to a range of audiences (ranging from individual customers to the Ofwat Board); and Independently managing your own varied workload as well as making day to-day operational decisions within our delegations and decision-making framework. Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members' professional development. Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwat's Governance Framework. Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery. Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate. Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment. Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law. Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams. Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role. Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems. Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types. Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being. Experience of appropriately identifying, mitigating and managing risks and issues and their implications for project outcomes. Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 12 July 2026

Aftersales Manager Basic Salary up to 55,000 DOE OTE up to 75,000 + Company Car 25 Days Annual Leave + Bank Holidays (increasing with service) Pension & Life Assurance Exclusive Retail, Lifestyle and Vehicle Discounts Full-time 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. Drive workshop productivity, utilisation, and departmental profitability through effective performance management. Inspire, coach, and develop your team to achieve individual and collective success. Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. Monitor and manage departmental financial performance, budgets, and key performance indicators. Ensure full compliance with manufacturer requirements, company policies, and industry regulations. Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth. About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. Strong operational expertise within a busy automotive service environment. Demonstrated success in leading and developing large, multi-disciplinary teams. Excellent commercial awareness with the ability to drive profitability and performance. Exceptional customer service focus and relationship-building skills. Strong analytical, organisational, and problem-solving abilities. A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. A leadership style that inspires others, drives accountability, and creates a positive workplace culture. Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Field Sales & Account Manager Brackley / Remote 45,000 + Bens Are you an experienced Field Sales or Account Manager with a background in wireless alarm systems, safety technology, fire alarms, or security monitoring solutions? We are looking for a proactive and commercially driven Field Sales & Account Manager to join a growing UK manufacturer and specialist provider of wireless safety, lone worker, and remote monitoring systems used across commercial, industrial, healthcare, leisure, hospitality, and retail environments who are based in Brackley This is a fantastic opportunity for someone who enjoys managing inbound enquiries, developing reseller partnerships, conducting site surveys, and converting technical solutions into long-term customer relationships. This Field Sales and Account Manager job for my client based in Brackley Working as part of a growing commercial team, you will manage a mix of new business development and existing account management activities. This highly autonomous role offers the flexibility of remote working combined with field-based customer visits and occasional collaboration from the Brackley office. Key responsibilities include: Managing inbound sales enquiries via phone, email, and website Conducting customer site visits and surveys across the UK Developing and supporting reseller and distributor relationships Delivering product demonstrations and technical sales support Preparing quotations and following up to secure orders Coordinating installations and service visits with internal teams Maintaining accurate CRM records and pipeline activity Building long-term customer and partner relationships Providing clear, non-technical advice on wireless alarm and monitoring systems The Ideal Candidate for the Field Sales job opportunity Experience selling wireless fire alarms, security monitoring, or safety systems Knowledge of radio-based or wireless alarm technologies Experience conducting customer site surveys and recommending solutions Strong CRM and pipeline management skills Excellent communication and presentation abilities The ability to explain technical products in a simple, customer-friendly way A full UK driving licence A self-motivated and organised approach to remote working Experience working with resellers, distributors, or partner networks would be highly advantageous. Apply Today If you are an ambitious sales professional with experience in wireless alarm systems, safety technology, fire alarms, or security solutions, we would love to hear from you. Please send over an updated cv to (url removed) or call (phone number removed).

Fire or Security Sales BDM - c. £45-65k with £80k-£120k OTE (Have you sold Security or Fire Alarm Systems or Service Contracts for a FIA/ BAFE/ NSI, SSAIB or NACOSS installation or Service company in the UK?) REQUIREMENT - Fire Alarm Sales or Security Sales BDM, Sell Fire and security You would have experience of selling systems or servicing of Fire & security (or one of) - Fire Alarm , Security Systems (CCTV, Intruder, Access Control), EAS ( Electronic Article Surveillance ), Lone Worker (Staff Attack, Staff Protection), Security Guarding (Physical security) solutions or similar Fire or Security offerings. LOCATION - be commutable when needed to Head office in Derby area (so can be Hybrid, Home Based in Nottinghamshire, Leicestershire, Birmingham, South Yorkshire, Derbyshire, West Midlands, East Midlands, Cheshire, North West, Yorkshire, Northamptonshire (Midlands/ North) etc BENEFITS - Security Sales/ Business Development Manager (Fire, Security , EAS, CCTV, etc If you've sold fire systems, Security Systems for a NACOSS, NSI, SSAIB, FIA or BAFE or similar company, & want rewards, Apply! Flexibility to sell to and win Installation or Service sales/ Maintenance Contracts Nationally or locally - Retail, Education, Carehomes you choose customers Uncapped OTE - Matters if your a BDM! No limits earnings £80k - 120k+ (%'s and boosts to make it exciting and reward you! Benefits package Car Allowance c. £800pm (Treat yourself) Strong Fire and Security delivery so can support your fire and security clients Nationally. Design Support (to help with technical solutions) Research Support Generation (Help you win customers) Account Management Support (so you can keep selling) Amazing offices, and team you can learn from Progression as forming niches and wanting leaders Company High Profit, and Can do attitude on their way! Join a Team - Work remote or with clients and come back too office for best in class video calling and support team Call Steve Eley - Leadership and Sales Consultant - if love winning new Fire and Security, Security Systems or have sold service / maninteance contracts please apply

Head of Commercial Finance / Commercial Finance Manager - This 200m international FMCG group, operating in the brand, retail and licencing sectors is embarking on an exciting stage of growth and is creating a new role - Commercial Finance Manager - which will be key to its bottom line. Focussing on EBITDA and reporting directly to the CEO, the new Commercial Finance Manager will bring experience and commercial skills to the senior team - skills across FP&A, performance analysis, contract negotiation and business partnering, in order to drive margin improvement. This Head of Commercial Finance / Commercial Finance Manager role will work closely with the CEO, the Board, the Sales Team, Suppliers, Licensors, Operations, Logistics, the Finance Team and other stakeholders in order to identify cost reduction and profit improvement initiatives. This is not a line finance role. It sits outside of the finance team and has a strategic, commercial and analytical focus, operating at a high level both within the group and liaising extensively with external stakeholders such as suppliers and licensors. The role will also oversee the small FP&A team. The ideal candidate will have significant commercial acumen - will want to make a difference and see how his / her initiatives contribute directly to year-on-year EBITDA growth.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details