CBSbutler Holdings Limited trading as CBSbutler
Reading, Oxfordshire
Solution Lead / Chief Engineer +6 months + +Hybrid working 3 days a week in Reading +Inside IR35 + 95 - 116 per hour +SC cleared role +Sole British national due to nature of the project Job Overview: You'll play a pivotal role in shaping cutting-edge digital solutions for the defence sector. This senior leadership position offers the opportunity to lead architectural strategies within complex aerospace and MOD environments, ensuring that all digital initiatives are secure, scalable, and aligned with strategic goals. Based in Reading with flexible hybrid working options, you will work on-site to support sensitive programmes, making a tangible impact on national and global defence capabilities. Key Responsibilities: Provide strategic technical leadership within the Digital business stream, guiding the architecture of digital products, platforms, and services. Ensure all solutions across multinational defence programmes meet high standards of quality, security, interoperability, and scalability. Lead and mentor internal architecture teams and external partners, establishing best practices and architectural governance. Develop, maintain, and oversee enterprise architecture roadmap, aligning it with long-term transformation objectives. Assess technical proposals from partners, ensuring they are credible, cost-effective, and compliant with security and enterprise standards. Contribute to RFPs, procurement processes, and architectural reviews, embedding requirements from project inception. Collaborate closely with senior leadership to ensure architectural decisions support strategic priorities and business growth. Ensure compliance with cybersecurity standards and regulatory requirements pertinent to defence projects. Qualifications & Skills: Proven extensive experience leading architecture in large-scale defence, aerospace, or digital transformation programmes (minimum two major programmes preferred). Strong expertise in Microsoft technologies, cloud (Azure), integration, and security. Demonstrable leadership and stakeholder management skills, including engagement with C-level executives. Relevant experience working within MOD, Defence Digital, or UK aerospace environments. Certifications in cloud technologies (e.g., Azure certifications) are desirable but not mandatory. Ability to assess complex technical proposals, articulate strategic architectural direction, and guide multi-disciplinary teams effectively. If you'd like to discuss this Solution Lead in more detail, please send your updated CV to (url removed) and I will get in touch.
May 23, 2026
Contractor
Solution Lead / Chief Engineer +6 months + +Hybrid working 3 days a week in Reading +Inside IR35 + 95 - 116 per hour +SC cleared role +Sole British national due to nature of the project Job Overview: You'll play a pivotal role in shaping cutting-edge digital solutions for the defence sector. This senior leadership position offers the opportunity to lead architectural strategies within complex aerospace and MOD environments, ensuring that all digital initiatives are secure, scalable, and aligned with strategic goals. Based in Reading with flexible hybrid working options, you will work on-site to support sensitive programmes, making a tangible impact on national and global defence capabilities. Key Responsibilities: Provide strategic technical leadership within the Digital business stream, guiding the architecture of digital products, platforms, and services. Ensure all solutions across multinational defence programmes meet high standards of quality, security, interoperability, and scalability. Lead and mentor internal architecture teams and external partners, establishing best practices and architectural governance. Develop, maintain, and oversee enterprise architecture roadmap, aligning it with long-term transformation objectives. Assess technical proposals from partners, ensuring they are credible, cost-effective, and compliant with security and enterprise standards. Contribute to RFPs, procurement processes, and architectural reviews, embedding requirements from project inception. Collaborate closely with senior leadership to ensure architectural decisions support strategic priorities and business growth. Ensure compliance with cybersecurity standards and regulatory requirements pertinent to defence projects. Qualifications & Skills: Proven extensive experience leading architecture in large-scale defence, aerospace, or digital transformation programmes (minimum two major programmes preferred). Strong expertise in Microsoft technologies, cloud (Azure), integration, and security. Demonstrable leadership and stakeholder management skills, including engagement with C-level executives. Relevant experience working within MOD, Defence Digital, or UK aerospace environments. Certifications in cloud technologies (e.g., Azure certifications) are desirable but not mandatory. Ability to assess complex technical proposals, articulate strategic architectural direction, and guide multi-disciplinary teams effectively. If you'd like to discuss this Solution Lead in more detail, please send your updated CV to (url removed) and I will get in touch.
OA Executive are working exclusively with a growing, private equity-backed Mechanical & Electrical engineering consultancy to appoint a Head of Operations & Corporate Services during an exciting period of expansion. With ambitious growth plans across the UK, this is a key leadership appointment for someone who thrives in fast-paced, evolving environments and enjoys building structure, improving processes, and supporting business growth from an operational perspective. This is a hands-on role where you will take ownership of the internal operations and corporate services function, ensuring the business has the infrastructure, governance, and operational consistency required to scale successfully. The Role Reporting directly to the Directors, you will act as the operational backbone of the business, overseeing all non-financial internal functions including HR, compliance, administration, office operations, and governance. This is a standalone leadership role suited to someone who enjoys operational delivery and being closely involved in the day-to-day running of a growing business. Key Responsibilities Operations & Corporate Services Oversee the day-to-day operational running of multiple offices Ensure internal systems, processes, and office infrastructure operate efficiently Support the business through its next phase of growth and expansion Assist with future office setup and operational mobilisation across new UK locations HR & People Management Lead the full HR generalist function across the business Manage employee relations and support managers with people matters Act as a trusted point of contact for confidential and sensitive issues Ensure HR policies, procedures, and compliance processes are effectively managed Support a positive, accountable, and high-performing workplace culture Compliance & Governance Maintain and oversee ISO accreditations including ISO 9001 and ISO 14001 Coordinate and manage quarterly ISO audit processes Manage business insurance policies and operational compliance requirements Drive consistency, governance, and operational best practice across the organisation About You We are looking to speak with experienced operations, HR, or corporate services professionals who have worked within growing SME or high-growth environments. You will ideally bring: Strong operational leadership experience within a professional services, engineering, construction, or consultancy environment Experience managing HR, office operations, and compliance functions A proactive, hands-on approach with the ability to implement structure and process improvements Confidence managing people issues and influencing senior stakeholders Excellent organisational and communication skills Experience working within scaling or evolving businesses Experience with HR systems such as Citation would be advantageous, although not essential. What's on Offer Opportunity to play a key role within a growing, ambitious business Direct exposure to senior leadership and strategic growth plans Varied and autonomous leadership role with real impact Long-term career opportunity as the business expands across the UK Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 23, 2026
Full time
OA Executive are working exclusively with a growing, private equity-backed Mechanical & Electrical engineering consultancy to appoint a Head of Operations & Corporate Services during an exciting period of expansion. With ambitious growth plans across the UK, this is a key leadership appointment for someone who thrives in fast-paced, evolving environments and enjoys building structure, improving processes, and supporting business growth from an operational perspective. This is a hands-on role where you will take ownership of the internal operations and corporate services function, ensuring the business has the infrastructure, governance, and operational consistency required to scale successfully. The Role Reporting directly to the Directors, you will act as the operational backbone of the business, overseeing all non-financial internal functions including HR, compliance, administration, office operations, and governance. This is a standalone leadership role suited to someone who enjoys operational delivery and being closely involved in the day-to-day running of a growing business. Key Responsibilities Operations & Corporate Services Oversee the day-to-day operational running of multiple offices Ensure internal systems, processes, and office infrastructure operate efficiently Support the business through its next phase of growth and expansion Assist with future office setup and operational mobilisation across new UK locations HR & People Management Lead the full HR generalist function across the business Manage employee relations and support managers with people matters Act as a trusted point of contact for confidential and sensitive issues Ensure HR policies, procedures, and compliance processes are effectively managed Support a positive, accountable, and high-performing workplace culture Compliance & Governance Maintain and oversee ISO accreditations including ISO 9001 and ISO 14001 Coordinate and manage quarterly ISO audit processes Manage business insurance policies and operational compliance requirements Drive consistency, governance, and operational best practice across the organisation About You We are looking to speak with experienced operations, HR, or corporate services professionals who have worked within growing SME or high-growth environments. You will ideally bring: Strong operational leadership experience within a professional services, engineering, construction, or consultancy environment Experience managing HR, office operations, and compliance functions A proactive, hands-on approach with the ability to implement structure and process improvements Confidence managing people issues and influencing senior stakeholders Excellent organisational and communication skills Experience working within scaling or evolving businesses Experience with HR systems such as Citation would be advantageous, although not essential. What's on Offer Opportunity to play a key role within a growing, ambitious business Direct exposure to senior leadership and strategic growth plans Varied and autonomous leadership role with real impact Long-term career opportunity as the business expands across the UK Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Morgan Hunt are currently working with a National Regulatory Body in their search for an Interim Head of Governance to join on a 6-month fixed-term contract. This is an excellent opportunity for an experienced governance leader to step into a high-profile interim assignment, supporting a complex organisation through a key transition period.This role will work closely with the Assistant Director of Governance, providing senior leadership support across a number of critical governance deliverables. The immediate priority is bringing in an experienced interim professional who can hit the ground running, take direction quickly, and deliver high-quality outputs in a fast-paced and pressurised environment.A key focus of the role will be supporting effective board, committee and governance operations across a complex governance structure. You will work at board level, engaging closely with senior stakeholders including executive leadership, committee chairs and governance colleagues, ensuring high standards of governance support, forward planning, decision-making and assurance.Alongside day-to-day governance leadership, you will oversee key governance projects and improvement activity, helping to drive quality, efficiency and continuous improvement across the function. The role also includes direct line management responsibility for two Senior Governance Managers, requiring strong leadership capability and the ability to maintain momentum across a busy team.This is a highly visible and delivery-focused interim role, suited to someone comfortable operating at senior level within a large and complex organisation. The successful candidate will bring significant board-level governance experience, strong judgement, resilience, and the ability to navigate changing priorities with professionalism and pace.Ideally, candidates will bring experience from the healthcare, regulatory or wider public sector environments, though strong governance leaders from similarly complex settings will also be considered. Job Title: Head of Governance (Interim) Location: Hybrid - minimum 40% in London office (flexibility required, potentially up to 80%) Salary: £72,000 - £80,000 per annum (pro rata) Contract Type: Fixed-Term Contract (6 months) Hours: Full-time Key Responsibilities Support the Assistant Director of Governance in delivering key governance priorities and organisational objectives. Provide senior oversight of board, committee and governance operations. Ensure high-quality governance support, forward planning, papers, decision-making and assurance processes. Work closely with executive and senior stakeholders across a complex organisational structure. Lead governance improvement initiatives and delivery-focused project work. Line manage and support two Senior Governance Managers. Maintain high standards of governance practice, compliance and service delivery. Navigate shifting priorities and deliver outputs in a fast-paced environment. Support broader governance leadership during a period of transition. Candidate Profile Significant experience leading governance functions within large, complex organisations. Proven board and committee governance leadership experience. Experience managing senior governance professionals or governance teams. Strong ability to operate in a dynamic, pressurised and delivery-focused environment. Confident engaging senior stakeholders, including executive leadership and board members. Strong judgement, resilience and a proactive "can-do" approach. Ability to hit the ground running in an interim leadership assignment. Experience within healthcare, regulation or public sector settings (highly desirable). Why Apply? This is an excellent opportunity to step into a senior interim governance leadership role with genuine visibility and impact. You'll work at the heart of a complex organisation, supporting critical governance delivery while helping shape longer-term governance priorities. There may also be an opportunity to apply for the permanent role.If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt on for more information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 23, 2026
Contractor
Morgan Hunt are currently working with a National Regulatory Body in their search for an Interim Head of Governance to join on a 6-month fixed-term contract. This is an excellent opportunity for an experienced governance leader to step into a high-profile interim assignment, supporting a complex organisation through a key transition period.This role will work closely with the Assistant Director of Governance, providing senior leadership support across a number of critical governance deliverables. The immediate priority is bringing in an experienced interim professional who can hit the ground running, take direction quickly, and deliver high-quality outputs in a fast-paced and pressurised environment.A key focus of the role will be supporting effective board, committee and governance operations across a complex governance structure. You will work at board level, engaging closely with senior stakeholders including executive leadership, committee chairs and governance colleagues, ensuring high standards of governance support, forward planning, decision-making and assurance.Alongside day-to-day governance leadership, you will oversee key governance projects and improvement activity, helping to drive quality, efficiency and continuous improvement across the function. The role also includes direct line management responsibility for two Senior Governance Managers, requiring strong leadership capability and the ability to maintain momentum across a busy team.This is a highly visible and delivery-focused interim role, suited to someone comfortable operating at senior level within a large and complex organisation. The successful candidate will bring significant board-level governance experience, strong judgement, resilience, and the ability to navigate changing priorities with professionalism and pace.Ideally, candidates will bring experience from the healthcare, regulatory or wider public sector environments, though strong governance leaders from similarly complex settings will also be considered. Job Title: Head of Governance (Interim) Location: Hybrid - minimum 40% in London office (flexibility required, potentially up to 80%) Salary: £72,000 - £80,000 per annum (pro rata) Contract Type: Fixed-Term Contract (6 months) Hours: Full-time Key Responsibilities Support the Assistant Director of Governance in delivering key governance priorities and organisational objectives. Provide senior oversight of board, committee and governance operations. Ensure high-quality governance support, forward planning, papers, decision-making and assurance processes. Work closely with executive and senior stakeholders across a complex organisational structure. Lead governance improvement initiatives and delivery-focused project work. Line manage and support two Senior Governance Managers. Maintain high standards of governance practice, compliance and service delivery. Navigate shifting priorities and deliver outputs in a fast-paced environment. Support broader governance leadership during a period of transition. Candidate Profile Significant experience leading governance functions within large, complex organisations. Proven board and committee governance leadership experience. Experience managing senior governance professionals or governance teams. Strong ability to operate in a dynamic, pressurised and delivery-focused environment. Confident engaging senior stakeholders, including executive leadership and board members. Strong judgement, resilience and a proactive "can-do" approach. Ability to hit the ground running in an interim leadership assignment. Experience within healthcare, regulation or public sector settings (highly desirable). Why Apply? This is an excellent opportunity to step into a senior interim governance leadership role with genuine visibility and impact. You'll work at the heart of a complex organisation, supporting critical governance delivery while helping shape longer-term governance priorities. There may also be an opportunity to apply for the permanent role.If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt on for more information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
MINISTRY OF HOUSING COMMUNITIES AND LOCAL GOVERNMENT
The Ministry of Housing, Communities and Local Government is seeking to appoint five highly-skilled and experienced Non-Executive Directors to join the Local Audit Office Board. Local public bodies are at the heart of our communities. They support democracy and help deliver vital public services. The local audit system covers a wide range of public sector bodies (including local authorities, police, fire and National Health Service bodies). An effective and efficient external audit system is vital to ensure transparency and accountability for billions of pounds of public funds. This government is driving a major overhaul of the local audit system by leading one of the most ambitious and wide-reaching reform programmes in over a decade. These efforts mark a decisive shift toward modernising a broken system that has struggled with complexity, fragmentation and capacity challenges. The scale of the problem has been epitomised by the backlog of outstanding unaudited accounts, which led to a paralysis of local audit prior to this government's decision action to tackle it. The problems in local government financial reporting and the backlog in unaudited accounts has regrettably led to the disclaimer on the Whole of Government Accounts for both 2022/23 and 2023/24, and a general loss of public accountability and trust in the system. As part of our overhaul of the local audit system, we are launching the new Local Audit Office. The Local Audit Office will: Play a critical role in ensuring the effective delivery of reforms, strengthening accountability, securing better value for money for taxpayers, and supporting long-term economic growth. Reduce the complexity of the current arrangements, improve coordination across the system and improve capacity and capability. Oversee and coordinate the auditing of local public bodies to promote effective, value for money and timely local audit, and to put the system back onto a secure and reliable footing. Rebuild transparency, accountability and public trust, restoring a crucial part of the early warning system for authorities facing potential failure and challenge. The Local Audit Office's development will be an iterative process, and its functions will develop over time to fulfil its long-term vision. The Ministry of Housing, Communities and Local Government is seeking five highly-skilled and experienced Non-Executive Directors to join the Local Audit Office Board to play a crucial role in the establishment and running of this new organisation. These high-profile roles will provide independent oversight and strategic guidance to ensure the Office operates with the highest standards of governance and accountability. The roles will also provide advice, challenge and support to the Chair, Controller of Local Audit and executive management regarding the Office's operations, development and implementation of its strategic direction, core functions and delivery priorities, ensuring that the organisation delivers value for money. This is an exciting opportunity to make significant impacts and help establish the new Local Audit Office as a crucial part of the wider reforms to local audit sector. You will be at the heart of a bold and ambitious mission to transform the local audit system. This is an exciting opportunity to make a real impact for communities and taxpayers across the country. If you believe you have the experience and skills we are seeking, we would like to encourage you to consider applying to help the government tackle the challenges and rebuild the system. Full details of the role, responsibilities and commitments are set out in this advert, and we hope you will decide to apply. We want to receive applications from a wide range of individuals; we welcome candidates from traditionally under-represented groups, including those from an ethnic minority background. Key responsibilities Governance and oversight: As part of the Local Audit Office Board, provide independent oversight and constructive challenge to the Controller of Local Audit and the Local Audit Office's executive management to support the establishment of the Local Audit Office, delivery milestones, and strategic long-term direction of the organisation, ensuring alignment with the Local Audit Office's overarching statutory objectives and the Secretary of State's strategic vision for the Local Audit Office. Contribute to the work of any Local Audit Office sub-committees, as well as the main Board. Provide additional scrutiny, external expertise and discipline to promote transparent decision-making of the Local Audit Office Board and bring insight from your wider experience to inform and shape the strategic thinking of the Local Audit Office. Promote the highest standards of governance and accountability in the management of the operations of the Local Audit Office, ensuring it is consistent with statutory requirements and best practice. Support the establishment of the Local Audit Office's key functions at pace to ensure the Local Audit Office can demonstrably achieve its objectives in the short term and medium term. Actively participate in board meetings and relevant sub-committees, contributing to informed decision-making processes. Support the Board in maintaining the operational independence of the Local Audit Office, while also maintaining the confidence of Ministers that the Local Audit Office is delivering its statutory functions effectively and efficiently, and in line with overarching government policy. Stakeholder engagement: Represent the organisation at external events and stakeholder engagements, fostering positive relationships and promoting the organisation's interests. Act as an advocate to champion the profile of local audit across the broader corporate audit and regulatory landscape, both in the UK and internationally. Regulatory compliance, risk and performance monitoring: Monitor the performance of the executive team and the Local Audit Office, providing reporting, feedback and guidance as necessary. Ensure effective risk management practices are in place, identifying and addressing potential risks to the Local Audit Office. Ensure the Local Audit Office complies with all relevant laws, regulations, and standards, maintaining high levels of corporate governance. Provide oversight of the Local Audit Office's use of resources, providing challenge and advice to the decision-making process. Essential criteria Proven board level in non-executive director/ senior leadership experience in large and complex public or private sector organisations (or third sectors, (either in the UK or overseas, or both). Strong knowledge of public sector governance, audit, risk and financial oversight experience, organisational development, transformation and monitoring performance. Demonstrates excellent strategic thinking and independent, objective judgement by assessing complex issues, identifying key risks and mitigations, and supporting board decisions that improve accountability and value for money. Political astuteness and understanding of local and national government/ Parliament, and the context of the Local Audit Office's work and Parliamentary accountability. Strong communication, influencing, and relationship management skills. Desirable criteria: Strong understanding of the policy and regulatory framework for local financial reporting and local audit, supported by relevant professional qualifications(e.g. accountancy, law, business administration), and experience of working within local audit bodies, audit suppliers or regulators would be an advantage. Experience of establishing or working within arm's length bodies, and of leading or overseeing regulatory transformation, including tackling complex systemwide issues, holding executives to account, and delivering sustainable, long-term reforms in the public interest.
May 23, 2026
Full time
The Ministry of Housing, Communities and Local Government is seeking to appoint five highly-skilled and experienced Non-Executive Directors to join the Local Audit Office Board. Local public bodies are at the heart of our communities. They support democracy and help deliver vital public services. The local audit system covers a wide range of public sector bodies (including local authorities, police, fire and National Health Service bodies). An effective and efficient external audit system is vital to ensure transparency and accountability for billions of pounds of public funds. This government is driving a major overhaul of the local audit system by leading one of the most ambitious and wide-reaching reform programmes in over a decade. These efforts mark a decisive shift toward modernising a broken system that has struggled with complexity, fragmentation and capacity challenges. The scale of the problem has been epitomised by the backlog of outstanding unaudited accounts, which led to a paralysis of local audit prior to this government's decision action to tackle it. The problems in local government financial reporting and the backlog in unaudited accounts has regrettably led to the disclaimer on the Whole of Government Accounts for both 2022/23 and 2023/24, and a general loss of public accountability and trust in the system. As part of our overhaul of the local audit system, we are launching the new Local Audit Office. The Local Audit Office will: Play a critical role in ensuring the effective delivery of reforms, strengthening accountability, securing better value for money for taxpayers, and supporting long-term economic growth. Reduce the complexity of the current arrangements, improve coordination across the system and improve capacity and capability. Oversee and coordinate the auditing of local public bodies to promote effective, value for money and timely local audit, and to put the system back onto a secure and reliable footing. Rebuild transparency, accountability and public trust, restoring a crucial part of the early warning system for authorities facing potential failure and challenge. The Local Audit Office's development will be an iterative process, and its functions will develop over time to fulfil its long-term vision. The Ministry of Housing, Communities and Local Government is seeking five highly-skilled and experienced Non-Executive Directors to join the Local Audit Office Board to play a crucial role in the establishment and running of this new organisation. These high-profile roles will provide independent oversight and strategic guidance to ensure the Office operates with the highest standards of governance and accountability. The roles will also provide advice, challenge and support to the Chair, Controller of Local Audit and executive management regarding the Office's operations, development and implementation of its strategic direction, core functions and delivery priorities, ensuring that the organisation delivers value for money. This is an exciting opportunity to make significant impacts and help establish the new Local Audit Office as a crucial part of the wider reforms to local audit sector. You will be at the heart of a bold and ambitious mission to transform the local audit system. This is an exciting opportunity to make a real impact for communities and taxpayers across the country. If you believe you have the experience and skills we are seeking, we would like to encourage you to consider applying to help the government tackle the challenges and rebuild the system. Full details of the role, responsibilities and commitments are set out in this advert, and we hope you will decide to apply. We want to receive applications from a wide range of individuals; we welcome candidates from traditionally under-represented groups, including those from an ethnic minority background. Key responsibilities Governance and oversight: As part of the Local Audit Office Board, provide independent oversight and constructive challenge to the Controller of Local Audit and the Local Audit Office's executive management to support the establishment of the Local Audit Office, delivery milestones, and strategic long-term direction of the organisation, ensuring alignment with the Local Audit Office's overarching statutory objectives and the Secretary of State's strategic vision for the Local Audit Office. Contribute to the work of any Local Audit Office sub-committees, as well as the main Board. Provide additional scrutiny, external expertise and discipline to promote transparent decision-making of the Local Audit Office Board and bring insight from your wider experience to inform and shape the strategic thinking of the Local Audit Office. Promote the highest standards of governance and accountability in the management of the operations of the Local Audit Office, ensuring it is consistent with statutory requirements and best practice. Support the establishment of the Local Audit Office's key functions at pace to ensure the Local Audit Office can demonstrably achieve its objectives in the short term and medium term. Actively participate in board meetings and relevant sub-committees, contributing to informed decision-making processes. Support the Board in maintaining the operational independence of the Local Audit Office, while also maintaining the confidence of Ministers that the Local Audit Office is delivering its statutory functions effectively and efficiently, and in line with overarching government policy. Stakeholder engagement: Represent the organisation at external events and stakeholder engagements, fostering positive relationships and promoting the organisation's interests. Act as an advocate to champion the profile of local audit across the broader corporate audit and regulatory landscape, both in the UK and internationally. Regulatory compliance, risk and performance monitoring: Monitor the performance of the executive team and the Local Audit Office, providing reporting, feedback and guidance as necessary. Ensure effective risk management practices are in place, identifying and addressing potential risks to the Local Audit Office. Ensure the Local Audit Office complies with all relevant laws, regulations, and standards, maintaining high levels of corporate governance. Provide oversight of the Local Audit Office's use of resources, providing challenge and advice to the decision-making process. Essential criteria Proven board level in non-executive director/ senior leadership experience in large and complex public or private sector organisations (or third sectors, (either in the UK or overseas, or both). Strong knowledge of public sector governance, audit, risk and financial oversight experience, organisational development, transformation and monitoring performance. Demonstrates excellent strategic thinking and independent, objective judgement by assessing complex issues, identifying key risks and mitigations, and supporting board decisions that improve accountability and value for money. Political astuteness and understanding of local and national government/ Parliament, and the context of the Local Audit Office's work and Parliamentary accountability. Strong communication, influencing, and relationship management skills. Desirable criteria: Strong understanding of the policy and regulatory framework for local financial reporting and local audit, supported by relevant professional qualifications(e.g. accountancy, law, business administration), and experience of working within local audit bodies, audit suppliers or regulators would be an advantage. Experience of establishing or working within arm's length bodies, and of leading or overseeing regulatory transformation, including tackling complex systemwide issues, holding executives to account, and delivering sustainable, long-term reforms in the public interest.
Cyfarwyddwr Cyllid Gogledd Cymru Tâl: £111,315 ynghyd ag opsiynau cynllun pensiwn rhagorol Yn Tai Gogledd Cymru, mae ein cenhadaeth yn glir: Trawsnewid bywydau gyda chartrefi gwych, gwasanaethau o safon a chymorth. Rydym yn darparu cartrefi diogel, fforddiadwy a gwasanaethau hanfodol i dros 3,000 o aelwydydd ledled Gogledd Cymru, ac rydym yn gwybod y gall cartref da drawsnewid bywydau. Mae ein preswylwyr, cymunedau, a chydweithwyr wrth galon popeth a wnawn. Ar adeg allweddol o dwf, rydym yn gwneud cynnydd rhagorol tuag at ein hymrwymiad uchelgeisiol i ddarparu 650 o gartrefi newydd rhwng 2022 a 2028, wedi'i arwain gan ein Strategaeth Ddatblygu. Ond mae ein dylanwad yn ymestyn ymhell y tu hwnt i ddatblygiadau newydd - fel arweinydd rhanbarthol mewn tai â chymorth, rydym yn darparu gwasanaethau hanfodol i bobl agored i niwed, gan gynnwys unigolion sy'n profi digartrefedd yn ein cymunedau. Gan adrodd i'r Prif Weithredwr, mae hon yn swydd arwain Gweithredol ddylanwadol iawn, sy'n ganolog i lunio cyfeiriad a chynaliadwyedd hirdymor Tai Gogledd Cymru yn y dyfodol. Gan arwain cyfarwyddiaeth perfformiad uchel ac amrywiol, mae'r cylch gwaith yn cwmpasu cyllid, technoleg gwybodaeth, buddsoddi, risg, archwilio, sicrwydd, ysgrifenyddiaeth y cwmni a chasglu incwm. Gan weithio'n agos gyda'r Uwch Dîm Arweinyddiaeth a'r Bwrdd, byddwch yn helpu i ddatblygu a chyflawni'r Cynllun Corfforaethol, gan sicrhau stiwardiaeth ariannol gref, cydymffurfiaeth reoleiddiol a gwerth am arian. Mae'r swydd yn gyfrifol am ddarparu cyngor strategol dibynadwy, hyrwyddo dull partneru busnes ar draws y sefydliad, sicrhau cyllid amserol yn unol â Strategaeth y Trysorlys, a gyrru gwelliant parhaus i gryfhau perfformiad ymhellach a gwella boddhad cwsmeriaid. Mae'n hanfodol bod yn gyfrifydd cwbl gymwys (gyda chymhwyster CCAB neu CIMA) gyda hanes cryf o arweinyddiaeth gorfforaethol. Yn fasnachol graff, yn gydweithredol a dylanwadol, byddwch yn gweithredu'n effeithiol ar draws y sefydliad, gan ysbrydoli ac ysgogi timau trwy arddull arweinyddiaeth weladwy a gwerthfawrogol. Croesewir ceisiadau gan ymgeiswyr o bob sector sy'n dod ag arloesedd, uchelgais ac ymrwymiad gwirioneddol i ddarparu gwasanaethau rhagorol, sy'n canolbwyntio ar y cwsmer. Rydym yn falch o fod yn hyrwyddwyr cydraddoldeb, amrywiaeth a chynhwysiant ac rydym wedi ennill Gwobr Ansawdd mewn Cydraddoldeb ac Amrywiaeth (QED) Tai Pawb. Rydym yn croesawu ceisiadau gan bobl o bob cefndir ac rydym wedi ymrwymo i greu amgylchedd lle mae ein preswylwyr a'n cydweithwyr yn teimlo eu bod yn cael eu gwerthfawrogi, eu parchu a'u cefnogi. I ddod â'ch arweinyddiaeth, eich mewnwelediad a'ch uchelgais er mwyn helpu i lunio dyfodol cynaliadwy ar gyfer cartrefi, cymunedau a bywydau ledled Gogledd Cymru, Cliciwch Gwneud Cais i lawrlwytho pecyn y ymgeisydd. I gael trafodaeth gyfrinachol, cysylltwch â: Nick Roberts ar ( ), neu Duncan Collins ar ( ) Dyddiad cau: 5pm dydd Gwener 19eg Mehefin 2026 Cynhelir cyfweliadau cam cyntaf rhwng 9fed a 15fed o Orffennaf 2026 Cynhelir cyfweliadau terfynol: Wythnos yn dechrau Awst 3ydd 2026 Finance Director North Wales Remuneration: £111,315 plus excellent pension scheme options At North Wales Housing, our mission is clear: Transforming lives with great homes, quality services and support. We provide safe, affordable homes and crucial services to over 3,000 households across North Wales, and we know the life-changing power of a good home. Our residents, communities, and colleagues sit at the heart of everything we do. At a pivotal stage of growth, we are making excellent progress towards our ambitious commitment to deliver 650 new homes between 2022 and 2028, guided by our Development Strategy. Yet our influence reaches well beyond new developments - as a regional leader in supported housing, we provide vital services for vulnerable people, including individuals experiencing homelessness within our communities. Reporting to the Chief Executive, this is a highly influential Executive leadership role, central to shaping the future direction and long term sustainability of North Wales Housing. Leading a high performing and diverse directorate, the remit spans finance, information technology, investment, risk, audit, assurance, company secretarial and income collection. Working closely with the Senior Leadership Team and Board, you will help develop and deliver the Corporate Plan, ensuring strong financial stewardship, regulatory compliance and value for money. The role is responsible for providing trusted strategic advice, championing a business partnering approach across the organisation, securing timely funding in line with the Treasury Strategy, and driving continuous improvement to further strengthen performance and enhance customer satisfaction. It's essential to be a fully qualified accountant (CCAB or CIMA) with a strong track record of corporate leadership. Commercially astute, collaborative and influential, you will operate effectively across the organisation, inspiring and motivating teams through a visible and values led leadership style. Applications are welcomed from candidates from all sectors who bring innovation, ambition and a genuine commitment to delivering excellent, customer focused services. We are proud champions of equality, diversity, and inclusion and have obtained and sustained Tai Pawb's Quality in Equality & Diversity (QED) Award. We welcome applications from people of all backgrounds and are committed to creating an environment where our residents and colleagues feel valued, respected, and supported. To bring your leadership, insight and ambition to help shape a sustainable future for homes, communities and lives across North Wales, please click Apply to download the candidate pack. For a confidential discussion, contact: Nick Roberts on ( ), or Duncan Collins on ( ) Closing date: 5pm Friday 19th June 2026 First stage interviews will take place between 9th and 15th July 2026 Final interviews will be held: Week beginning August 3rd 2026
May 23, 2026
Full time
Cyfarwyddwr Cyllid Gogledd Cymru Tâl: £111,315 ynghyd ag opsiynau cynllun pensiwn rhagorol Yn Tai Gogledd Cymru, mae ein cenhadaeth yn glir: Trawsnewid bywydau gyda chartrefi gwych, gwasanaethau o safon a chymorth. Rydym yn darparu cartrefi diogel, fforddiadwy a gwasanaethau hanfodol i dros 3,000 o aelwydydd ledled Gogledd Cymru, ac rydym yn gwybod y gall cartref da drawsnewid bywydau. Mae ein preswylwyr, cymunedau, a chydweithwyr wrth galon popeth a wnawn. Ar adeg allweddol o dwf, rydym yn gwneud cynnydd rhagorol tuag at ein hymrwymiad uchelgeisiol i ddarparu 650 o gartrefi newydd rhwng 2022 a 2028, wedi'i arwain gan ein Strategaeth Ddatblygu. Ond mae ein dylanwad yn ymestyn ymhell y tu hwnt i ddatblygiadau newydd - fel arweinydd rhanbarthol mewn tai â chymorth, rydym yn darparu gwasanaethau hanfodol i bobl agored i niwed, gan gynnwys unigolion sy'n profi digartrefedd yn ein cymunedau. Gan adrodd i'r Prif Weithredwr, mae hon yn swydd arwain Gweithredol ddylanwadol iawn, sy'n ganolog i lunio cyfeiriad a chynaliadwyedd hirdymor Tai Gogledd Cymru yn y dyfodol. Gan arwain cyfarwyddiaeth perfformiad uchel ac amrywiol, mae'r cylch gwaith yn cwmpasu cyllid, technoleg gwybodaeth, buddsoddi, risg, archwilio, sicrwydd, ysgrifenyddiaeth y cwmni a chasglu incwm. Gan weithio'n agos gyda'r Uwch Dîm Arweinyddiaeth a'r Bwrdd, byddwch yn helpu i ddatblygu a chyflawni'r Cynllun Corfforaethol, gan sicrhau stiwardiaeth ariannol gref, cydymffurfiaeth reoleiddiol a gwerth am arian. Mae'r swydd yn gyfrifol am ddarparu cyngor strategol dibynadwy, hyrwyddo dull partneru busnes ar draws y sefydliad, sicrhau cyllid amserol yn unol â Strategaeth y Trysorlys, a gyrru gwelliant parhaus i gryfhau perfformiad ymhellach a gwella boddhad cwsmeriaid. Mae'n hanfodol bod yn gyfrifydd cwbl gymwys (gyda chymhwyster CCAB neu CIMA) gyda hanes cryf o arweinyddiaeth gorfforaethol. Yn fasnachol graff, yn gydweithredol a dylanwadol, byddwch yn gweithredu'n effeithiol ar draws y sefydliad, gan ysbrydoli ac ysgogi timau trwy arddull arweinyddiaeth weladwy a gwerthfawrogol. Croesewir ceisiadau gan ymgeiswyr o bob sector sy'n dod ag arloesedd, uchelgais ac ymrwymiad gwirioneddol i ddarparu gwasanaethau rhagorol, sy'n canolbwyntio ar y cwsmer. Rydym yn falch o fod yn hyrwyddwyr cydraddoldeb, amrywiaeth a chynhwysiant ac rydym wedi ennill Gwobr Ansawdd mewn Cydraddoldeb ac Amrywiaeth (QED) Tai Pawb. Rydym yn croesawu ceisiadau gan bobl o bob cefndir ac rydym wedi ymrwymo i greu amgylchedd lle mae ein preswylwyr a'n cydweithwyr yn teimlo eu bod yn cael eu gwerthfawrogi, eu parchu a'u cefnogi. I ddod â'ch arweinyddiaeth, eich mewnwelediad a'ch uchelgais er mwyn helpu i lunio dyfodol cynaliadwy ar gyfer cartrefi, cymunedau a bywydau ledled Gogledd Cymru, Cliciwch Gwneud Cais i lawrlwytho pecyn y ymgeisydd. I gael trafodaeth gyfrinachol, cysylltwch â: Nick Roberts ar ( ), neu Duncan Collins ar ( ) Dyddiad cau: 5pm dydd Gwener 19eg Mehefin 2026 Cynhelir cyfweliadau cam cyntaf rhwng 9fed a 15fed o Orffennaf 2026 Cynhelir cyfweliadau terfynol: Wythnos yn dechrau Awst 3ydd 2026 Finance Director North Wales Remuneration: £111,315 plus excellent pension scheme options At North Wales Housing, our mission is clear: Transforming lives with great homes, quality services and support. We provide safe, affordable homes and crucial services to over 3,000 households across North Wales, and we know the life-changing power of a good home. Our residents, communities, and colleagues sit at the heart of everything we do. At a pivotal stage of growth, we are making excellent progress towards our ambitious commitment to deliver 650 new homes between 2022 and 2028, guided by our Development Strategy. Yet our influence reaches well beyond new developments - as a regional leader in supported housing, we provide vital services for vulnerable people, including individuals experiencing homelessness within our communities. Reporting to the Chief Executive, this is a highly influential Executive leadership role, central to shaping the future direction and long term sustainability of North Wales Housing. Leading a high performing and diverse directorate, the remit spans finance, information technology, investment, risk, audit, assurance, company secretarial and income collection. Working closely with the Senior Leadership Team and Board, you will help develop and deliver the Corporate Plan, ensuring strong financial stewardship, regulatory compliance and value for money. The role is responsible for providing trusted strategic advice, championing a business partnering approach across the organisation, securing timely funding in line with the Treasury Strategy, and driving continuous improvement to further strengthen performance and enhance customer satisfaction. It's essential to be a fully qualified accountant (CCAB or CIMA) with a strong track record of corporate leadership. Commercially astute, collaborative and influential, you will operate effectively across the organisation, inspiring and motivating teams through a visible and values led leadership style. Applications are welcomed from candidates from all sectors who bring innovation, ambition and a genuine commitment to delivering excellent, customer focused services. We are proud champions of equality, diversity, and inclusion and have obtained and sustained Tai Pawb's Quality in Equality & Diversity (QED) Award. We welcome applications from people of all backgrounds and are committed to creating an environment where our residents and colleagues feel valued, respected, and supported. To bring your leadership, insight and ambition to help shape a sustainable future for homes, communities and lives across North Wales, please click Apply to download the candidate pack. For a confidential discussion, contact: Nick Roberts on ( ), or Duncan Collins on ( ) Closing date: 5pm Friday 19th June 2026 First stage interviews will take place between 9th and 15th July 2026 Final interviews will be held: Week beginning August 3rd 2026
About the role Are you a highly organised and adaptable person with the ability to manage competing priorities in a fast-paced school environment? We are seeking an exceptional Executive Support professional to provide high-level confidential administrative and organisational support to the Executive Principal and Senior Leadership Team. You might be an experienced administrator with excellent organisational skills, strong attention to detail and the ability to handle sensitive matters with discretion and professionalism OR you might be a very ambitious recent graduate who is looking for their first job and wants to work hard and learn lots of different skills very quickly whilst you decide what career you want to pursue. This is a pivotal role within the school, acting as a key point of contact for staff, governors, parents, external agencies and visitors. The successful candidate will play a vital part in ensuring the smooth day-to-day operation of the Executive Principal's office through outstanding diary management, communication and administrative support. The role requires someone who can work flexibly, respond to changing priorities and build positive relationships with a wide range of stakeholders. Key responsibilities include: Providing comprehensive executive and administrative support to the Executive Principal Managing diaries, meetings, correspondence and confidential documentation Supporting governance and compliance processes Assisting with recruitment administration and school events Maintaining high standards of professionalism, confidentiality and safeguarding practice Project management This is an exciting opportunity to join a dedicated and supportive school community where your contribution will have a direct impact on the effectiveness of school leadership and operations Reporting This role will be reporting to the Executive Principal Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the College and Trust staff, alongside your line manager to realise your full potential. We have an extensive professional learning calendar with widespread opportunities for colleagues at all stages of their career. There are other significant benefits of working here, not least a two-week October half term and the opportunity to work with colleagues across the Trust. We actively encourage applicants from underrepresented groups.
May 23, 2026
Full time
About the role Are you a highly organised and adaptable person with the ability to manage competing priorities in a fast-paced school environment? We are seeking an exceptional Executive Support professional to provide high-level confidential administrative and organisational support to the Executive Principal and Senior Leadership Team. You might be an experienced administrator with excellent organisational skills, strong attention to detail and the ability to handle sensitive matters with discretion and professionalism OR you might be a very ambitious recent graduate who is looking for their first job and wants to work hard and learn lots of different skills very quickly whilst you decide what career you want to pursue. This is a pivotal role within the school, acting as a key point of contact for staff, governors, parents, external agencies and visitors. The successful candidate will play a vital part in ensuring the smooth day-to-day operation of the Executive Principal's office through outstanding diary management, communication and administrative support. The role requires someone who can work flexibly, respond to changing priorities and build positive relationships with a wide range of stakeholders. Key responsibilities include: Providing comprehensive executive and administrative support to the Executive Principal Managing diaries, meetings, correspondence and confidential documentation Supporting governance and compliance processes Assisting with recruitment administration and school events Maintaining high standards of professionalism, confidentiality and safeguarding practice Project management This is an exciting opportunity to join a dedicated and supportive school community where your contribution will have a direct impact on the effectiveness of school leadership and operations Reporting This role will be reporting to the Executive Principal Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the College and Trust staff, alongside your line manager to realise your full potential. We have an extensive professional learning calendar with widespread opportunities for colleagues at all stages of their career. There are other significant benefits of working here, not least a two-week October half term and the opportunity to work with colleagues across the Trust. We actively encourage applicants from underrepresented groups.
Customer Care and Compliance Executive Stafford, ST18 Vantage Consulting are an award-winning, specialist engineering recruitment business, currently looking for a Customer Care and Compliance Executive to join our growing team on a permanent basis. Covering customer experience, business support and compliance, this role is pivotal in providing an interface for both our sales team, customers, contractors and successful onboarding of placements. You ll act as the lead and go to for all onboarding and compliance queries for our customers. Who We Are A UK top 500 recruitment business with clients ranging from SME s to global conglomerates. Vantage Consulting exists to connect the world experts and realise the potential in that connection. Established in 2010 we've continued to push ourselves to break records whilst maintaining what's important to us, the relationships with our partners and with our people. We re proud to support business across the UK, Europe and America. What We Offer You ll receive a competitive basic salary, as well as the following: Hybrid and flexible working DOE 23 days annual leave plus bank holidays, birthday leave, life event leave and volunteering leave Long service sabbaticals Enhanced maternity and paternity leave 5 team incentives and holidays About You To be successful for the role of Customer Care and Compliance Executive you'll be an organised and personable individual with strong attention to detail. You'll embody our company values of Value, Achieve, Never Give Up and Team . You should also be able to demonstrate the following skills and experience: Committed to customer service excellence Proven problem solving experience Strong verbal and written communication skills A proactive approach to work and an eagerness to learn We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. Prior to commencing employment with the company, successful applicants must provide evidence of their entitlement to live and work in the UK. Therefore, if you are successful with your application you will be required to provide one or a combination of the documents specified on the UK Government website prior to joining.
May 23, 2026
Full time
Customer Care and Compliance Executive Stafford, ST18 Vantage Consulting are an award-winning, specialist engineering recruitment business, currently looking for a Customer Care and Compliance Executive to join our growing team on a permanent basis. Covering customer experience, business support and compliance, this role is pivotal in providing an interface for both our sales team, customers, contractors and successful onboarding of placements. You ll act as the lead and go to for all onboarding and compliance queries for our customers. Who We Are A UK top 500 recruitment business with clients ranging from SME s to global conglomerates. Vantage Consulting exists to connect the world experts and realise the potential in that connection. Established in 2010 we've continued to push ourselves to break records whilst maintaining what's important to us, the relationships with our partners and with our people. We re proud to support business across the UK, Europe and America. What We Offer You ll receive a competitive basic salary, as well as the following: Hybrid and flexible working DOE 23 days annual leave plus bank holidays, birthday leave, life event leave and volunteering leave Long service sabbaticals Enhanced maternity and paternity leave 5 team incentives and holidays About You To be successful for the role of Customer Care and Compliance Executive you'll be an organised and personable individual with strong attention to detail. You'll embody our company values of Value, Achieve, Never Give Up and Team . You should also be able to demonstrate the following skills and experience: Committed to customer service excellence Proven problem solving experience Strong verbal and written communication skills A proactive approach to work and an eagerness to learn We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. Prior to commencing employment with the company, successful applicants must provide evidence of their entitlement to live and work in the UK. Therefore, if you are successful with your application you will be required to provide one or a combination of the documents specified on the UK Government website prior to joining.
Customer Relations Specialist 18.00 per hour - Inside IR35 - Umbrella Rate Manchester, UK Description The Customer Relations team is a critical function handling complaints from customers through liaison with internal departments and external parties. The team is primarily responsible for: Handling customer complaints within strict regulatory time scales Working with a variety of external suppliers to resolve customer issues Working with the Financial Ombudsman regarding customer referrals Building close relationships with Ford Motor company and Customer Relationship Centre Ensure accurate reporting of Complaint Data The Customer Relations Specialist is responsible for the effective day-to-day management of the team which includes a team of case handlers/Q&E. This is an important role ensuring Credit remains compliant with FCA Complaint Handling regulations. The Specialist prepares and presents regulatory reporting to senior management monthly by attending various forums such as the KRI forum, the Customer Support Quality Forum providing updates on Complaint trends and corrective actions. Duties: Precise logging of complaints and production of accurate and timely regulatory complaint reports and associated commentary to be shared at Executive and Board level Accurate data capture, tracking and regulatory reporting of complaint expenditure and tax information for internal and external publication Attending complaints forums such as KRI/Quality Forum Provide support to the Department and to wider teams by addressing any gaps identified through complaint root cause analysis Regular liaison with the Legal and Compliance teams on complex matters and evolving legislation Logging and administration of invoices, purchase orders and suppler reviews from suppliers such as FOS, legal costs and the RAC Monthly reviews of all complaint cases with departmental Management Involvement in ad hoc meetings and projects to provide complaints data input Experience & Qualifications Essential: Previous experience in coaching, developing and managing team members Experience in analyzing and interpreting performance data and trends and preparing and delivering presentations to senior managers and external partners Experience in building strong working relations with internal and external stakeholders and suppliers (such as Financial Ombudsman, the team and senior mgmt.) Experience of strong communication skills with proven ability to influence and negotiate successful outcomes when handling customer dissatisfaction / escalation / complaints. Strong organisational skills with the ability to work to strict time deadlines and remain effective under pressure to prioritise personal tasks as well as those of the team A strong quality mind-set with attention to detail and understanding of the importance of maintaining internal controls and process adherence, particularly associated to regulator reporting Proficient in the use of Office applications and data validation (particularly Excel, PowerPoint Desirable: Previous experience in Customer Support, Dealer Services Previous experience within a Customer Services/ Complaints/ Banking environment Previous experience of dealing with the Financial Ombudsman or external regulators Excellent Opportunity
May 23, 2026
Contractor
Customer Relations Specialist 18.00 per hour - Inside IR35 - Umbrella Rate Manchester, UK Description The Customer Relations team is a critical function handling complaints from customers through liaison with internal departments and external parties. The team is primarily responsible for: Handling customer complaints within strict regulatory time scales Working with a variety of external suppliers to resolve customer issues Working with the Financial Ombudsman regarding customer referrals Building close relationships with Ford Motor company and Customer Relationship Centre Ensure accurate reporting of Complaint Data The Customer Relations Specialist is responsible for the effective day-to-day management of the team which includes a team of case handlers/Q&E. This is an important role ensuring Credit remains compliant with FCA Complaint Handling regulations. The Specialist prepares and presents regulatory reporting to senior management monthly by attending various forums such as the KRI forum, the Customer Support Quality Forum providing updates on Complaint trends and corrective actions. Duties: Precise logging of complaints and production of accurate and timely regulatory complaint reports and associated commentary to be shared at Executive and Board level Accurate data capture, tracking and regulatory reporting of complaint expenditure and tax information for internal and external publication Attending complaints forums such as KRI/Quality Forum Provide support to the Department and to wider teams by addressing any gaps identified through complaint root cause analysis Regular liaison with the Legal and Compliance teams on complex matters and evolving legislation Logging and administration of invoices, purchase orders and suppler reviews from suppliers such as FOS, legal costs and the RAC Monthly reviews of all complaint cases with departmental Management Involvement in ad hoc meetings and projects to provide complaints data input Experience & Qualifications Essential: Previous experience in coaching, developing and managing team members Experience in analyzing and interpreting performance data and trends and preparing and delivering presentations to senior managers and external partners Experience in building strong working relations with internal and external stakeholders and suppliers (such as Financial Ombudsman, the team and senior mgmt.) Experience of strong communication skills with proven ability to influence and negotiate successful outcomes when handling customer dissatisfaction / escalation / complaints. Strong organisational skills with the ability to work to strict time deadlines and remain effective under pressure to prioritise personal tasks as well as those of the team A strong quality mind-set with attention to detail and understanding of the importance of maintaining internal controls and process adherence, particularly associated to regulator reporting Proficient in the use of Office applications and data validation (particularly Excel, PowerPoint Desirable: Previous experience in Customer Support, Dealer Services Previous experience within a Customer Services/ Complaints/ Banking environment Previous experience of dealing with the Financial Ombudsman or external regulators Excellent Opportunity
HR Manager £40,000 £48,000 Monday to Friday 37.5 hours per week Office-based role Maidstone, Kent Overview An excellent opportunity has arisen for an experienced HR and payroll professional to take full ownership of a standalone people function within a well-established manufacturing business that is currently strengthening its structure following a period of change and development. This position works closely with senior leadership and plays a key role in ensuring the organisation s people processes are effective, compliant, and aligned with operational needs across a mixed workforce environment. The role would suit someone currently working as a standalone HR Generalist who is ready to step into a broader position with increased responsibility, autonomy, and leadership exposure. Key Responsibilities Take full responsibility for HR and payroll activity across the business, supported by an HR & Payroll Assistant Act as a key contact for senior leaders, providing practical and commercially focused HR advice Contribute to leadership discussions by providing insight on workforce trends, reporting, and people matters Improve and develop HR systems, reporting processes, and data accuracy to support efficiency and compliance Manage a range of employee relations matters including absence, conduct, grievance, and performance issues Support and guide managers in handling people issues effectively and consistently Ensure fair, compliant and structured approaches to all employee relations activity Review and support benefits and reward arrangements to aid retention and engagement Oversee pension and benefits administration with external providers Ensure accurate monthly payroll processing, delivered operationally by the HR & Payroll Assistant Support audit activity and maintain strong governance across HR and payroll data About You We are looking for someone with experience in a hands-on HR role within a mixed workforce environment, ideally including manufacturing, production, logistics, FMCG, or similar sectors. You will likely have: Experience managing employee relations cases independently A solid background in HR operations, with exposure to payroll processes CIPD Level 5 or equivalent practical experience Experience with payroll systems such as Sage 50 (desirable) Familiarity with HR systems such as BrightHR or similar (advantageous) A practical, calm and solutions-focused approach Strong communication skills with the ability to build relationships at all levels Confidence balancing operational HR delivery with wider business needs What s on Offer Full responsibility for a standalone HR function with oversight of payroll processes (payroll training can be provided where required) Direct exposure to senior leadership and involvement in key business decisions Opportunity to help shape and improve HR processes and structure A stable organisation that has recently completed a period of change and is now focused on growth and consolidation Competitive benefits package including pension, salary sacrifice schemes, cycle to work, discounts, long service recognition and more Genuine opportunity for development as the business evolves Full responsibility for a standalone HR function with oversight of payroll processes (payroll training can be provided where required) This role is being handled by Holly Ensoll and Chloe Wadhams, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far! Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 23, 2026
Full time
HR Manager £40,000 £48,000 Monday to Friday 37.5 hours per week Office-based role Maidstone, Kent Overview An excellent opportunity has arisen for an experienced HR and payroll professional to take full ownership of a standalone people function within a well-established manufacturing business that is currently strengthening its structure following a period of change and development. This position works closely with senior leadership and plays a key role in ensuring the organisation s people processes are effective, compliant, and aligned with operational needs across a mixed workforce environment. The role would suit someone currently working as a standalone HR Generalist who is ready to step into a broader position with increased responsibility, autonomy, and leadership exposure. Key Responsibilities Take full responsibility for HR and payroll activity across the business, supported by an HR & Payroll Assistant Act as a key contact for senior leaders, providing practical and commercially focused HR advice Contribute to leadership discussions by providing insight on workforce trends, reporting, and people matters Improve and develop HR systems, reporting processes, and data accuracy to support efficiency and compliance Manage a range of employee relations matters including absence, conduct, grievance, and performance issues Support and guide managers in handling people issues effectively and consistently Ensure fair, compliant and structured approaches to all employee relations activity Review and support benefits and reward arrangements to aid retention and engagement Oversee pension and benefits administration with external providers Ensure accurate monthly payroll processing, delivered operationally by the HR & Payroll Assistant Support audit activity and maintain strong governance across HR and payroll data About You We are looking for someone with experience in a hands-on HR role within a mixed workforce environment, ideally including manufacturing, production, logistics, FMCG, or similar sectors. You will likely have: Experience managing employee relations cases independently A solid background in HR operations, with exposure to payroll processes CIPD Level 5 or equivalent practical experience Experience with payroll systems such as Sage 50 (desirable) Familiarity with HR systems such as BrightHR or similar (advantageous) A practical, calm and solutions-focused approach Strong communication skills with the ability to build relationships at all levels Confidence balancing operational HR delivery with wider business needs What s on Offer Full responsibility for a standalone HR function with oversight of payroll processes (payroll training can be provided where required) Direct exposure to senior leadership and involvement in key business decisions Opportunity to help shape and improve HR processes and structure A stable organisation that has recently completed a period of change and is now focused on growth and consolidation Competitive benefits package including pension, salary sacrifice schemes, cycle to work, discounts, long service recognition and more Genuine opportunity for development as the business evolves Full responsibility for a standalone HR function with oversight of payroll processes (payroll training can be provided where required) This role is being handled by Holly Ensoll and Chloe Wadhams, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far! Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Berry Recruitment are NOW hiring for a committed and experienced Temporary Customer Relationship Administrator to work for a company in Milton Park, Abingdon. There is a potential of a temp to permanent position. Hybrid working - 3 days at home and 2 days in the office. Role: Temporary Customer Relationship Administrator Salary: £12.71 per hour Location: Milton Park, Abingdon Hours: Monday to Friday Key Responsibilities of the Customer Relationship Administrator: Processing customer orders via email and phone, ensuring they are entered accurately on our ERP system and meeting KPI targets. Providing sales support to Customer Relationship Executives (CRE's). When required, support the CRE's in the creation of customer quotations and log as opportunities within the company's CRM database. Managing team mailboxes, assigning emails to the relevant team members. Providing excellent customer service support via phone and email. Providing resolutions to customer where necessary, within agreed timescales, recording all contact and outcomes in CRM. Understand and apply Export Control regulations and maintain an awareness of developments in regulations to ensure compliance. Updating the ERP and CRM systems as required to assist the smooth running of the department. About you: Good communication skills in both writing and verbal form. Methodical approach to problem solving. Ability to navigate ERP and CRM systems effectively. Flexible attitude to work. Attention to detail. Willingness to learn our products. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 23, 2026
Seasonal
Berry Recruitment are NOW hiring for a committed and experienced Temporary Customer Relationship Administrator to work for a company in Milton Park, Abingdon. There is a potential of a temp to permanent position. Hybrid working - 3 days at home and 2 days in the office. Role: Temporary Customer Relationship Administrator Salary: £12.71 per hour Location: Milton Park, Abingdon Hours: Monday to Friday Key Responsibilities of the Customer Relationship Administrator: Processing customer orders via email and phone, ensuring they are entered accurately on our ERP system and meeting KPI targets. Providing sales support to Customer Relationship Executives (CRE's). When required, support the CRE's in the creation of customer quotations and log as opportunities within the company's CRM database. Managing team mailboxes, assigning emails to the relevant team members. Providing excellent customer service support via phone and email. Providing resolutions to customer where necessary, within agreed timescales, recording all contact and outcomes in CRM. Understand and apply Export Control regulations and maintain an awareness of developments in regulations to ensure compliance. Updating the ERP and CRM systems as required to assist the smooth running of the department. About you: Good communication skills in both writing and verbal form. Methodical approach to problem solving. Ability to navigate ERP and CRM systems effectively. Flexible attitude to work. Attention to detail. Willingness to learn our products. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Are you a proactive, organised and discreet Executive Assistant looking for an incredible opportunity to be the crucial support at C-suite/SVP level within this growing, biotech startup in Cambridge? You'll have a critical role in supporting senior operational and commercial leadership, ensuring seamless coordination across business operations, corporate strategy, and commercial activities. This all-encompassing role includes: Executive & Strategic Support Corporate Governance and Company Secretarial Support Legal Coordination Business Development & Commercial Support Investor & Public Relations Support Systems, Records & Compliance Continuous Improvement If you are used to providing exceptional EA support at C-Suite level and enjoy a fast-paced, mission driven environment, ideally within biotech, pharmaceutical, healthcare or high-growth technology organisations, it would be great to hear from you! Exposure to fundraising environments, investor interactions or board-level coordination would be desirable. Technically, you'll have strong Excel skills along with knowledge of Zoom, Teams, Microsoft Office and SharePoint, with experience of leveraging AI tools for drafting, scheduling and workflow optimisation useful. If you're looking for a role you can really make your own, apply now! Location: Near Cambridge (Hybrid - working in the office 2 days per week) Hours: Monday-Friday - Full time Salary: Up to £50,000 per annum Benefits: 28 days annual leave + bank holidays, Pension, Private Medical, Life Assurance + Bonus. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
May 23, 2026
Full time
Are you a proactive, organised and discreet Executive Assistant looking for an incredible opportunity to be the crucial support at C-suite/SVP level within this growing, biotech startup in Cambridge? You'll have a critical role in supporting senior operational and commercial leadership, ensuring seamless coordination across business operations, corporate strategy, and commercial activities. This all-encompassing role includes: Executive & Strategic Support Corporate Governance and Company Secretarial Support Legal Coordination Business Development & Commercial Support Investor & Public Relations Support Systems, Records & Compliance Continuous Improvement If you are used to providing exceptional EA support at C-Suite level and enjoy a fast-paced, mission driven environment, ideally within biotech, pharmaceutical, healthcare or high-growth technology organisations, it would be great to hear from you! Exposure to fundraising environments, investor interactions or board-level coordination would be desirable. Technically, you'll have strong Excel skills along with knowledge of Zoom, Teams, Microsoft Office and SharePoint, with experience of leveraging AI tools for drafting, scheduling and workflow optimisation useful. If you're looking for a role you can really make your own, apply now! Location: Near Cambridge (Hybrid - working in the office 2 days per week) Hours: Monday-Friday - Full time Salary: Up to £50,000 per annum Benefits: 28 days annual leave + bank holidays, Pension, Private Medical, Life Assurance + Bonus. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Job Title: Electrician Electrician (PLANNED WORKS) Bedfordshire Perm - £35-42k (Depending on certs & experience) Van & Package Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for an Electricians. Day to day duties for an Electrician Responsive Repairs: Attending day-to-day electrical faults in occupied properties no power, tripping circuits, broken sockets, faulty lights, immersion issues, extractor fans, etc. Planned Electrical Works: Carrying out scheduled maintenance such as emergency light testing, smoke/heat detector checks, and fixed-wire inspections across properties. Minor Installation Works: Adding new sockets, replacing light fittings, upgrading extractor fans, installing new circuits, and small rewires where required. Heating & Controls: Working on electrical components of heating systems timeclocks, stats, boiler wiring centres, element changes and basic diagnostics. Social Housing Safety Compliance: Ensuring all work is carried out to BS 7671 standards, keeping properties safe and meeting compliance standards. Occupied-Home Working: Communicating clearly with tenants, working cleanly, respecting the home, and keeping disruption to a minimum. Team Support: Working alongside other trades (plumbers, multis, gas engineers) and assisting with joint jobs where electrical input is needed. Emergency Call-Outs (if required): Responding to urgent issues such as no lights/no power, alarms, or unsafe electrics needing immediate attention. Benefits for Electrician: Van & fuel card provided Power tools/van stock & materials can be provided Monthly Pay If you are interested in this position please send your CV to (url removed)
May 23, 2026
Full time
Job Title: Electrician Electrician (PLANNED WORKS) Bedfordshire Perm - £35-42k (Depending on certs & experience) Van & Package Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for an Electricians. Day to day duties for an Electrician Responsive Repairs: Attending day-to-day electrical faults in occupied properties no power, tripping circuits, broken sockets, faulty lights, immersion issues, extractor fans, etc. Planned Electrical Works: Carrying out scheduled maintenance such as emergency light testing, smoke/heat detector checks, and fixed-wire inspections across properties. Minor Installation Works: Adding new sockets, replacing light fittings, upgrading extractor fans, installing new circuits, and small rewires where required. Heating & Controls: Working on electrical components of heating systems timeclocks, stats, boiler wiring centres, element changes and basic diagnostics. Social Housing Safety Compliance: Ensuring all work is carried out to BS 7671 standards, keeping properties safe and meeting compliance standards. Occupied-Home Working: Communicating clearly with tenants, working cleanly, respecting the home, and keeping disruption to a minimum. Team Support: Working alongside other trades (plumbers, multis, gas engineers) and assisting with joint jobs where electrical input is needed. Emergency Call-Outs (if required): Responding to urgent issues such as no lights/no power, alarms, or unsafe electrics needing immediate attention. Benefits for Electrician: Van & fuel card provided Power tools/van stock & materials can be provided Monthly Pay If you are interested in this position please send your CV to (url removed)
Qualified Accountant, Newcastle, Finance Business Partner, Management Accountant, Budgets, Projects Finance Business PartnerLocation: Newcastle upon Tyne (Hybrid working)Sector: Not-for-Profit / EducationSalary: Competitive + excellent benefits Contract: Permanent, Full Time The OpportunityA large, well-established not-for-profit organisation is seeking a fully qualified Finance Business Partner to play a key role in shaping financial decision-making across the Group.This is a high-profile role partnering closely with senior leaders, budget holders, and executive stakeholders - providing insight, challenge, and clarity at a time of growth and change across the education and skills sector.If you thrive in a role where numbers influence strategy and finance drives impact, this could be an excellent next step. What You'll Deliver Insight-led monthly management accounts and cash flow forecasting for assigned departments Strong support for budgeting, reforecasting, and business planning Financial leadership on business cases, investment decisions, and new initiatives Clear, meaningful KPI reporting to support cost control and performance Trusted financial advice and interpretation for non-finance stakeholders Contribution to statutory accounts, governance, and compliance Collaborative, group-wide planning aligned to strategic objectives Continuous improvement and innovation in financial practices About You Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Proven experience in financial business partnering Confident working with senior stakeholders and influencing decisions Able to translate complex data into clear, actionable insight Experience within education, not-for-profit, or regulated environments is highly desirable. Why Apply? Purpose-driven organisation with genuine social impact Influential role with visibility at senior and executive level Hybrid working and strong wellbeing culture Opportunity to shape strategy, not just report on it Based in Newcastle upon Tyne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 23, 2026
Full time
Qualified Accountant, Newcastle, Finance Business Partner, Management Accountant, Budgets, Projects Finance Business PartnerLocation: Newcastle upon Tyne (Hybrid working)Sector: Not-for-Profit / EducationSalary: Competitive + excellent benefits Contract: Permanent, Full Time The OpportunityA large, well-established not-for-profit organisation is seeking a fully qualified Finance Business Partner to play a key role in shaping financial decision-making across the Group.This is a high-profile role partnering closely with senior leaders, budget holders, and executive stakeholders - providing insight, challenge, and clarity at a time of growth and change across the education and skills sector.If you thrive in a role where numbers influence strategy and finance drives impact, this could be an excellent next step. What You'll Deliver Insight-led monthly management accounts and cash flow forecasting for assigned departments Strong support for budgeting, reforecasting, and business planning Financial leadership on business cases, investment decisions, and new initiatives Clear, meaningful KPI reporting to support cost control and performance Trusted financial advice and interpretation for non-finance stakeholders Contribution to statutory accounts, governance, and compliance Collaborative, group-wide planning aligned to strategic objectives Continuous improvement and innovation in financial practices About You Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Proven experience in financial business partnering Confident working with senior stakeholders and influencing decisions Able to translate complex data into clear, actionable insight Experience within education, not-for-profit, or regulated environments is highly desirable. Why Apply? Purpose-driven organisation with genuine social impact Influential role with visibility at senior and executive level Hybrid working and strong wellbeing culture Opportunity to shape strategy, not just report on it Based in Newcastle upon Tyne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
May 23, 2026
Full time
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Candidates should ideally have: A minimum of 3 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 23, 2026
Full time
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Candidates should ideally have: A minimum of 3 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Hybrid or remote working candidates will be considered, however you must be qualified with residential property experience of at least 2 years and some experience of supervising others. Candidates should ideally have: A minimum of 2 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 23, 2026
Full time
Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Hybrid or remote working candidates will be considered, however you must be qualified with residential property experience of at least 2 years and some experience of supervising others. Candidates should ideally have: A minimum of 2 years PQE in the relevant area of law Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct Strong IT skills Effective business development skills with proven marketing strategies Capability to generate fees in accordance with agreed targets Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations Proven experience of handling own caseload Ability to adhere to and manage deadlines Good drafting and writing skills, excellent communication and technical ability Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Do you have at least 5 years experience of the UK Commercial Insurance market? Here is a new opportunity packing a mighty salary, benefits package and career path with a brilliant Corporate Insurance Broker with hybrid working. You must have experience dealing with a mixture of risks such as Commercial Combined, Motor, PI, D&O, Construction etc. Primarily you are responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. True team cohesion for the ultimate outcome. You will be experienced within the Commercial insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions. Role and Responsibilities This excellent role will involve negotiating terms with insurers, producing client renewal reports, pre-renewal documentation, reviewing claims for renewal meetings with clients, producing presentation, adhering to compliance, mid year preparation, liaising with clients and insurers on mid term adjustments and other similar duties. The reward for someone with lots of relevant experience is a really socking salary for the Kent market, a massive suite of benefits and genuine career opportunities to push to the next level. Apply today for an immediate interview if you have the relevant experience.
May 23, 2026
Full time
Do you have at least 5 years experience of the UK Commercial Insurance market? Here is a new opportunity packing a mighty salary, benefits package and career path with a brilliant Corporate Insurance Broker with hybrid working. You must have experience dealing with a mixture of risks such as Commercial Combined, Motor, PI, D&O, Construction etc. Primarily you are responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. True team cohesion for the ultimate outcome. You will be experienced within the Commercial insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions. Role and Responsibilities This excellent role will involve negotiating terms with insurers, producing client renewal reports, pre-renewal documentation, reviewing claims for renewal meetings with clients, producing presentation, adhering to compliance, mid year preparation, liaising with clients and insurers on mid term adjustments and other similar duties. The reward for someone with lots of relevant experience is a really socking salary for the Kent market, a massive suite of benefits and genuine career opportunities to push to the next level. Apply today for an immediate interview if you have the relevant experience.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
May 23, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Company Overview Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market. This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops. The Role This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership. You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes. Key Responsibilities Operations & Coordination Manage and maintain business trackers and logs (primarily in Excel) Coordinate workflows and ensure tasks are followed through to completion Support supplier onboarding and internal processes Arrange deliveries, couriers, and stock coordination (including third-party sites) Administration & Business Support Provide administrative support to the Commercial team Organise meetings, including diary management for senior leadership (including the CEO) Support travel bookings and logistics Assist with marketing materials, product samples, and campaigns Prepare presentations and documents for meetings Data & Reporting Maintain accurate data across systems (Excel, SharePoint, CRM tools) Produce trackers, reports, and logs to ensure visibility of activity Use AI tools (e.g. Copilot) to generate reports and improve efficiency Manage mail merge campaigns and data lists Customer & Stakeholder Communication Manage shared mailboxes and respond to enquiries from customers and patients Handle incoming leads and route appropriately Liaise confidently with internal teams, suppliers, and senior stakeholders Compliance & Process Support documentation, SOPs, and work instructions Assist with compliance tracking (training provided) Support contracts, CDAs, and pricing documentation for hospitals What We're Looking For Highly organised with strong attention to detail Confident working in a fast-paced, varied role Strong communication skills and comfortable speaking with stakeholders at all levels Proactive, able to take ownership and think independently Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint) Comfortable working with data, trackers, and reporting Desirable: Experience in a regulated or compliance-driven environment Exposure to CRM systems or data tools French language skills The Team & Environment Reporting into the Business Enablement Manager Working closely with Commercial, Marketing, and senior leadership Collaborative, cross-functional environment with lots of exposure Benefits Private Healthcare 23 days holiday + bank holidays 5% pension contribution Life insurance On-site parking Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 23, 2026
Full time
Company Overview Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market. This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops. The Role This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership. You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes. Key Responsibilities Operations & Coordination Manage and maintain business trackers and logs (primarily in Excel) Coordinate workflows and ensure tasks are followed through to completion Support supplier onboarding and internal processes Arrange deliveries, couriers, and stock coordination (including third-party sites) Administration & Business Support Provide administrative support to the Commercial team Organise meetings, including diary management for senior leadership (including the CEO) Support travel bookings and logistics Assist with marketing materials, product samples, and campaigns Prepare presentations and documents for meetings Data & Reporting Maintain accurate data across systems (Excel, SharePoint, CRM tools) Produce trackers, reports, and logs to ensure visibility of activity Use AI tools (e.g. Copilot) to generate reports and improve efficiency Manage mail merge campaigns and data lists Customer & Stakeholder Communication Manage shared mailboxes and respond to enquiries from customers and patients Handle incoming leads and route appropriately Liaise confidently with internal teams, suppliers, and senior stakeholders Compliance & Process Support documentation, SOPs, and work instructions Assist with compliance tracking (training provided) Support contracts, CDAs, and pricing documentation for hospitals What We're Looking For Highly organised with strong attention to detail Confident working in a fast-paced, varied role Strong communication skills and comfortable speaking with stakeholders at all levels Proactive, able to take ownership and think independently Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint) Comfortable working with data, trackers, and reporting Desirable: Experience in a regulated or compliance-driven environment Exposure to CRM systems or data tools French language skills The Team & Environment Reporting into the Business Enablement Manager Working closely with Commercial, Marketing, and senior leadership Collaborative, cross-functional environment with lots of exposure Benefits Private Healthcare 23 days holiday + bank holidays 5% pension contribution Life insurance On-site parking Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Operations and People Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? Energetic, yet calm and composed at a senior level? If you're excited about using your professional experience to make a difference to young people, this could be the perfect role for you! This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same! As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Head of Operations and People Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association) Salary: £40,000 to £45,500 (dependent upon experience) Hours: Full-time, 37.5 hours per week Contract: Permanent Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisationsTalent Academy; bespoke training and mentoring Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible. First Stage Interviews: Online - 16th July 2026 Second Stage Interviews: 23rd July 2026 at a location local to Tilbury About the Role During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance. The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you'll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation. We're looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people. In this role, you'll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration. This is an exciting opportunity to shape the future of the youth zone and make a real impact! Key responsibilities include: Day to day operations Recruitment and HR management Compliance and legislation Financial and support function management Management and staff development Leadership and networking Safeguarding About You We're looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. You will have experience of: Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams. HR functions, including HR practices, procedures and policies. Basic finance administration processed, including payroll, accounts work and budget management. Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning. You will have proficient IT skills with an understanding of Office 365 and relevant support systems If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you! About the Organisation Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 - 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027. This is passionate, properly funded youth provision, with no ifs or buts. It's about giving young people a chance to shine in an environment where they can be themselves. It's about opportunity. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 23, 2026
Full time
Head of Operations and People Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? Energetic, yet calm and composed at a senior level? If you're excited about using your professional experience to make a difference to young people, this could be the perfect role for you! This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same! As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Head of Operations and People Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association) Salary: £40,000 to £45,500 (dependent upon experience) Hours: Full-time, 37.5 hours per week Contract: Permanent Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisationsTalent Academy; bespoke training and mentoring Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible. First Stage Interviews: Online - 16th July 2026 Second Stage Interviews: 23rd July 2026 at a location local to Tilbury About the Role During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance. The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you'll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation. We're looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people. In this role, you'll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration. This is an exciting opportunity to shape the future of the youth zone and make a real impact! Key responsibilities include: Day to day operations Recruitment and HR management Compliance and legislation Financial and support function management Management and staff development Leadership and networking Safeguarding About You We're looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. You will have experience of: Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams. HR functions, including HR practices, procedures and policies. Basic finance administration processed, including payroll, accounts work and budget management. Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning. You will have proficient IT skills with an understanding of Office 365 and relevant support systems If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you! About the Organisation Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 - 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027. This is passionate, properly funded youth provision, with no ifs or buts. It's about giving young people a chance to shine in an environment where they can be themselves. It's about opportunity. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.