Job Title: Night Concierge Contract Type: Permanent Salary: £28,860 per annum plus 10% Night Allowance Working Hours: 37.5 hours per week Working Pattern: Rota 18:00hrs to 04:00hrs, 4 days on 4 days off. Location: Robert Runcie Court, Brixton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a night shift basis. Travel to different properties within a defined area as and when required Use the Lone Worker system as and when required by the Lone Worker policy or risk assessment to maintain safe working requirements. Ensure customers are always safe - conducting all your duties within Riverside's Policy and Procedure framework Act and respond to any
May 22, 2026
Full time
Job Title: Night Concierge Contract Type: Permanent Salary: £28,860 per annum plus 10% Night Allowance Working Hours: 37.5 hours per week Working Pattern: Rota 18:00hrs to 04:00hrs, 4 days on 4 days off. Location: Robert Runcie Court, Brixton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a night shift basis. Travel to different properties within a defined area as and when required Use the Lone Worker system as and when required by the Lone Worker policy or risk assessment to maintain safe working requirements. Ensure customers are always safe - conducting all your duties within Riverside's Policy and Procedure framework Act and respond to any
Job Title: Security Officer (Jewellery) Location: Central London Pay rate: 15.50 per hour Positions : Permanent Full-Time & Part-Time Experience: Minimum 2 years' experience within luxury jewellery security required. Shift Pattern Day shifts - 15.50 per hour Up to 12-hour shifts 48-60 hours per week Weekend and Bank Holiday availability required Overtime opportunities available based on operational requirements Why Join Rossi Security? Work within some of London's most prestigious luxury boutiques Opportunities across Bond Street, Mayfair, Knightsbridge & Sloane Street Stable permanent employment with monthly rotas issued in advance Genuine career progression opportunities within luxury retail security Exclusive focus on luxury and high-profile environments Professional and supportive operational management team About Rossi Security: Rossi Security is a specialist luxury retail security provider operating exclusively within premium environments across Central London. Since 2009, we have protected internationally recognised luxury brands across Bond Street, Mayfair, Knightsbridge, and other high-profile retail destinations as an SIA Approved Contractor with ISO 9001 Certification. We are trusted to deliver exceptional standards of professionalism, discretion, attentiveness, and customer experience. The Role We are seeking professional, highly presentable, and attentive Security Officers to join our Luxury Jewellery Division. You will operate within luxury watch and jewellery boutiques, maintaining a professional and visible security presence whilst delivering exceptional customer service standards. This role combines: Luxury customer interaction Boutique security presence Behavioural observation Access control and entry management Loss prevention awareness Professional incident response You will represent both Rossi Security and some of the world's most recognised luxury brands. About you: Essential Requirements: Valid frontline SIA licence Minimum 2 years' experience within luxury jewellery Excellent communication and customer service skills Professional appearance and presentation Strong awareness and attentiveness Ability to remain calm under pressure Flexible and reliable approach to working hours Right to work in the UK Ability to provide a 5-year checkable employment history in line with BS7858 standards Previous experience within luxury watch boutiques, premium retail, hospitality, concierge, or high-profile customer-facing environments would be advantageous. What We Look For: Successful officers within our Jewellery Division are: Professional Discreet Well-presented Customer-focused Calm under pressure Operationally disciplined Attentive and proactive Benefits 15.50 per hour Permanent Full-Time and Part-Time positions Monthly rotas issued in advance Career progression opportunities Early Access to Earnings Employee referral bonus scheme Retail discounts Employee recognition programmes Generous holiday entitlement NEST Pension Scheme Statutory Sick Pay Ongoing training and development Uniform provided Apply: If you are passionate about luxury environments and delivering exceptional standards of security and customer service, we would like to hear from you. Please click the APPLY button to submit your CV. Candidates with the relevant experience or job titles of; Jewellery Security Guard, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
May 21, 2026
Full time
Job Title: Security Officer (Jewellery) Location: Central London Pay rate: 15.50 per hour Positions : Permanent Full-Time & Part-Time Experience: Minimum 2 years' experience within luxury jewellery security required. Shift Pattern Day shifts - 15.50 per hour Up to 12-hour shifts 48-60 hours per week Weekend and Bank Holiday availability required Overtime opportunities available based on operational requirements Why Join Rossi Security? Work within some of London's most prestigious luxury boutiques Opportunities across Bond Street, Mayfair, Knightsbridge & Sloane Street Stable permanent employment with monthly rotas issued in advance Genuine career progression opportunities within luxury retail security Exclusive focus on luxury and high-profile environments Professional and supportive operational management team About Rossi Security: Rossi Security is a specialist luxury retail security provider operating exclusively within premium environments across Central London. Since 2009, we have protected internationally recognised luxury brands across Bond Street, Mayfair, Knightsbridge, and other high-profile retail destinations as an SIA Approved Contractor with ISO 9001 Certification. We are trusted to deliver exceptional standards of professionalism, discretion, attentiveness, and customer experience. The Role We are seeking professional, highly presentable, and attentive Security Officers to join our Luxury Jewellery Division. You will operate within luxury watch and jewellery boutiques, maintaining a professional and visible security presence whilst delivering exceptional customer service standards. This role combines: Luxury customer interaction Boutique security presence Behavioural observation Access control and entry management Loss prevention awareness Professional incident response You will represent both Rossi Security and some of the world's most recognised luxury brands. About you: Essential Requirements: Valid frontline SIA licence Minimum 2 years' experience within luxury jewellery Excellent communication and customer service skills Professional appearance and presentation Strong awareness and attentiveness Ability to remain calm under pressure Flexible and reliable approach to working hours Right to work in the UK Ability to provide a 5-year checkable employment history in line with BS7858 standards Previous experience within luxury watch boutiques, premium retail, hospitality, concierge, or high-profile customer-facing environments would be advantageous. What We Look For: Successful officers within our Jewellery Division are: Professional Discreet Well-presented Customer-focused Calm under pressure Operationally disciplined Attentive and proactive Benefits 15.50 per hour Permanent Full-Time and Part-Time positions Monthly rotas issued in advance Career progression opportunities Early Access to Earnings Employee referral bonus scheme Retail discounts Employee recognition programmes Generous holiday entitlement NEST Pension Scheme Statutory Sick Pay Ongoing training and development Uniform provided Apply: If you are passionate about luxury environments and delivering exceptional standards of security and customer service, we would like to hear from you. Please click the APPLY button to submit your CV. Candidates with the relevant experience or job titles of; Jewellery Security Guard, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Job Title: Night Concierge and Security Assistant Contract Type: Permanent Salary: £26,227.50 per annum plus 10% Night Allowance (pro rata) Working Hours: 30 per week Working Pattern: 4 week rota - shifts 9.30pm-7.30am. 6 nights on 8 nights off Location: The Crossings, Hull If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge and Security Assistant You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays (pro rata) Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a
May 21, 2026
Full time
Job Title: Night Concierge and Security Assistant Contract Type: Permanent Salary: £26,227.50 per annum plus 10% Night Allowance (pro rata) Working Hours: 30 per week Working Pattern: 4 week rota - shifts 9.30pm-7.30am. 6 nights on 8 nights off Location: The Crossings, Hull If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge and Security Assistant You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays (pro rata) Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a
We are recruiting on behalf of a luxury country house hotel and spa set within beautiful countryside just outside London. Our client is seeking an experienced and driven Rooms Division Manager to join their senior leadership team and oversee the full rooms operation. This is a hands-on role responsible for leading Front Office, Housekeeping, Concierge, Guest Relations, and Night teams, ensuring exc click apply for full job details
May 21, 2026
Full time
We are recruiting on behalf of a luxury country house hotel and spa set within beautiful countryside just outside London. Our client is seeking an experienced and driven Rooms Division Manager to join their senior leadership team and oversee the full rooms operation. This is a hands-on role responsible for leading Front Office, Housekeeping, Concierge, Guest Relations, and Night teams, ensuring exc click apply for full job details
Job Title: Night Concierge Location: Nine Elms, South West London Hours: 42 hours per week (12-hour shifts,7pm - 7am, Pitman rota) Salary: 32,000 per annum Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for Londons most prestigious residential developments. We are currently seeking an experienced and impeccably presented Day Concierge to join a landmark super prime residence in Nine elms. This is an outstanding opportunity for a service-driven professional with a background in five-star hotels, private members clubs, or luxury residential settings to deliver an exceptional concierge experience for ultra-high-net-worth residents and their guests. Key Responsibilities: Deliver a consistently warm, engaging, and professional welcome to all residents, visitors, and guests Take full ownership of resident needs and requests, providing highly personalised service at every opportunity Act as a central point of contact for all resident communications, handling enquiries via phone, email, app, and face-to-face Coordinate luxury lifestyle requests such as private catering, tickets, or bespoke services Conduct routine building patrols, reporting health, safety, or maintenance issues promptly Maintain accurate records across all areas of service including parcel management, visitor logs, and key access control Operate internal systems (e.g. SPIKE, BuildingLink, or equivalent) efficiently to manage resident bookings and service requests Ensure amenity spaces are consistently clean, well presented, and prepared for resident use Support with resident move-ins/outs and facilitate smooth transitions for new arrivals Maintain a pristine front-of-house presence at all times, including assistance with events and show rounds Proactively resolve service issues before escalation, contributing to a calm and professional environment Candidate Requirements: Minimum 2 years experience in a luxury concierge, front-of-house, or guest services role within a five-star hotel, exclusive private club, or super prime residential setting Immaculate personal presentation and excellent command of spoken and written English Proactive, calm under pressure, and meticulous in attention to detail Discreet and professional at all times, with a strong understanding of privacy and confidentiality Mandarin or other additional language skills are welcomed but not essential Eligible to work in the UK Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding.
May 20, 2026
Full time
Job Title: Night Concierge Location: Nine Elms, South West London Hours: 42 hours per week (12-hour shifts,7pm - 7am, Pitman rota) Salary: 32,000 per annum Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for Londons most prestigious residential developments. We are currently seeking an experienced and impeccably presented Day Concierge to join a landmark super prime residence in Nine elms. This is an outstanding opportunity for a service-driven professional with a background in five-star hotels, private members clubs, or luxury residential settings to deliver an exceptional concierge experience for ultra-high-net-worth residents and their guests. Key Responsibilities: Deliver a consistently warm, engaging, and professional welcome to all residents, visitors, and guests Take full ownership of resident needs and requests, providing highly personalised service at every opportunity Act as a central point of contact for all resident communications, handling enquiries via phone, email, app, and face-to-face Coordinate luxury lifestyle requests such as private catering, tickets, or bespoke services Conduct routine building patrols, reporting health, safety, or maintenance issues promptly Maintain accurate records across all areas of service including parcel management, visitor logs, and key access control Operate internal systems (e.g. SPIKE, BuildingLink, or equivalent) efficiently to manage resident bookings and service requests Ensure amenity spaces are consistently clean, well presented, and prepared for resident use Support with resident move-ins/outs and facilitate smooth transitions for new arrivals Maintain a pristine front-of-house presence at all times, including assistance with events and show rounds Proactively resolve service issues before escalation, contributing to a calm and professional environment Candidate Requirements: Minimum 2 years experience in a luxury concierge, front-of-house, or guest services role within a five-star hotel, exclusive private club, or super prime residential setting Immaculate personal presentation and excellent command of spoken and written English Proactive, calm under pressure, and meticulous in attention to detail Discreet and professional at all times, with a strong understanding of privacy and confidentiality Mandarin or other additional language skills are welcomed but not essential Eligible to work in the UK Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding.
Single Homeless Project has an opportunity for a Night Concierge to join our experienced and committed teams based in Newham ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary fixed at £28,860 per annum (pro rata). We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Night Concierge role: Join a team where your presence truly matters as a Night Concierge at our Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life. Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you ll help ensure the smooth running of the service. You ll also be there to provide person-centred, trauma-informed support, whether that s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps. At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you ll be supported to build a meaningful career in a values-driven organisation that puts people first. This role operates on a rolling rota with the following working pattern: Week 1: Mon, Tues, Wednesday, and Thursday Week 2: Mon, Tues and Wednesday Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You don t need to have done this exact role before but we re looking for people who are: Reliable, observant, and able to maintain clear professional boundaries. Experienced in supported housing, security, homelessness services, or similar environments. Confident managing challenging situations, including escalating or de-escalating incidents. Understanding of safeguarding and the importance of creating a safe environment. Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work. Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 31st May at midnight Interview date: Tuesday 9th June online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
May 19, 2026
Full time
Single Homeless Project has an opportunity for a Night Concierge to join our experienced and committed teams based in Newham ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary fixed at £28,860 per annum (pro rata). We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Night Concierge role: Join a team where your presence truly matters as a Night Concierge at our Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life. Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you ll help ensure the smooth running of the service. You ll also be there to provide person-centred, trauma-informed support, whether that s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps. At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you ll be supported to build a meaningful career in a values-driven organisation that puts people first. This role operates on a rolling rota with the following working pattern: Week 1: Mon, Tues, Wednesday, and Thursday Week 2: Mon, Tues and Wednesday Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You don t need to have done this exact role before but we re looking for people who are: Reliable, observant, and able to maintain clear professional boundaries. Experienced in supported housing, security, homelessness services, or similar environments. Confident managing challenging situations, including escalating or de-escalating incidents. Understanding of safeguarding and the importance of creating a safe environment. Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work. Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 31st May at midnight Interview date: Tuesday 9th June online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they're a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Greeter Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms. As part of the concierge team you will: Welcome arriving guests to our gorgeous grade I listed building With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for Shifts vary between an 0700 start and midnight What you can bring to the role: As the smiling face that greets every member and guest to our venue, you'll have a bright personality and genuine warmth, with a passion for outstanding hospitality First impressions and rapport building are what this role is all about, so you'll be the kind of person everyone feels better after even a brief interaction with This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable What can The Ned give you? Estimated yearly pay of £35,360 - £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Greeter
Oct 03, 2025
Full time
As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they're a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Greeter Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms. As part of the concierge team you will: Welcome arriving guests to our gorgeous grade I listed building With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for Shifts vary between an 0700 start and midnight What you can bring to the role: As the smiling face that greets every member and guest to our venue, you'll have a bright personality and genuine warmth, with a passion for outstanding hospitality First impressions and rapport building are what this role is all about, so you'll be the kind of person everyone feels better after even a brief interaction with This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable What can The Ned give you? Estimated yearly pay of £35,360 - £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Greeter
Residential Management Group (RMG)
Lambeth, London
About the Role We're looking for a professional and personable Night Concierge to join our team at RMG. As the first point of contact for residents and visitors, you'll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live. Where will I be working? Full time at our Oval Village site, Gas holder place (SE11 5AT) Rota Nights - 4 on 4 off shift pattern - 7 PM to 7 AM What You'll Be Doing Providing a warm, professional welcome to all residents and guests Conducting regular building checks and ensuring communal areas are clean and secure Handling queries, complaints, and emergencies with calm and courtesy Monitoring CCTV and managing visitor access Managing deliveries and post in line with company procedures Issuing and logging keys responsibly Proactively addressing cleaning and maintenance issues Ensuring bikes are stored correctly and issuing warnings for unattended ones What We're Looking For Excellent customer service and communication skills Calm, courteous, and professional under pressure Strong organizational skills and attention to detail Honest, reliable, punctual, and well-presented Able to use initiative and prioritise workload Confident handling complaints and difficult situations Desirable Extras Experience with a reputable, market-leading developer Membership of a relevant professional association What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Oct 03, 2025
Full time
About the Role We're looking for a professional and personable Night Concierge to join our team at RMG. As the first point of contact for residents and visitors, you'll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live. Where will I be working? Full time at our Oval Village site, Gas holder place (SE11 5AT) Rota Nights - 4 on 4 off shift pattern - 7 PM to 7 AM What You'll Be Doing Providing a warm, professional welcome to all residents and guests Conducting regular building checks and ensuring communal areas are clean and secure Handling queries, complaints, and emergencies with calm and courtesy Monitoring CCTV and managing visitor access Managing deliveries and post in line with company procedures Issuing and logging keys responsibly Proactively addressing cleaning and maintenance issues Ensuring bikes are stored correctly and issuing warnings for unattended ones What We're Looking For Excellent customer service and communication skills Calm, courteous, and professional under pressure Strong organizational skills and attention to detail Honest, reliable, punctual, and well-presented Able to use initiative and prioritise workload Confident handling complaints and difficult situations Desirable Extras Experience with a reputable, market-leading developer Membership of a relevant professional association What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about?You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working?This is a multisite role, working across our small, homely houses where children live and our purpose-built school. Each setting offers a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose'. You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach?We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be workingOur houses work to a 3-week rolling rota. Generally, this means a mixture of early (7am3pm) and late (2pm10pm) shifts, as well as weekly sleepovers (with additional payment). The rota may change slightly depending on the needs of the young people. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Oct 02, 2025
Full time
At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about?You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working?This is a multisite role, working across our small, homely houses where children live and our purpose-built school. Each setting offers a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose'. You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach?We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be workingOur houses work to a 3-week rolling rota. Generally, this means a mixture of early (7am3pm) and late (2pm10pm) shifts, as well as weekly sleepovers (with additional payment). The rota may change slightly depending on the needs of the young people. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Finniescroft Farm is a place where young people can feel safe, supported, and ready to take their next steps. Set in a semi-rural spot near Lennoxtown, our home offers the space to settle, grow, and build confidence. Whether it is through learning, new experiences, or being part of the community, we focus on helping every child and young person feel valued and ready for what comes next. Looking for a job that actually means something? At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about? You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working? Our children live in small, homely houses and attend our purpose-built school. It's a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 - or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach? We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be working The house works to a 3 week rolling rota basis. Generally, this means that you would be working a mixture of early (2pm-10pm) and late (7am-3pm) shifts as well as weekly sleepover shifts, although these can change lightly depending on the needs of the young people at the time. And just so you know, you will receive additional payment for any sleepovers. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.
Oct 01, 2025
Full time
Finniescroft Farm is a place where young people can feel safe, supported, and ready to take their next steps. Set in a semi-rural spot near Lennoxtown, our home offers the space to settle, grow, and build confidence. Whether it is through learning, new experiences, or being part of the community, we focus on helping every child and young person feel valued and ready for what comes next. Looking for a job that actually means something? At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about? You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working? Our children live in small, homely houses and attend our purpose-built school. It's a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 - or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach? We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be working The house works to a 3 week rolling rota basis. Generally, this means that you would be working a mixture of early (2pm-10pm) and late (7am-3pm) shifts as well as weekly sleepover shifts, although these can change lightly depending on the needs of the young people at the time. And just so you know, you will receive additional payment for any sleepovers. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.
Weekend Day Porter Location: Knightsbridge, London Salary: £15,000-£15,500 per annum (pro-rated for weekend shifts) Hours: Saturday 08:00AM - 20:00PM Sunday 08:00AM - 19:00PM Benefits: Pension scheme 28 days holiday including bank holidays The Role Join a friendly team as a Weekend Day Porter ! You'll be the go-to person for residents, helping with deliveries, keeping the building secure, and making sure everything runs smoothly over the weekend. Perfect if you're reliable, enjoy interacting with people, and want weekend work with clear hours. What You'll Do Greet and assist residents and visitors Keep the building safe and tidy Manage deliveries and post Support the managing agent with any issues About the Apartments A quiet, well-managed block of 22 units in a prime London location - a professional and welcoming environment. About You Previous experience as a porter, concierge, or similar Friendly, professional, and reliable Calm under pressure and attentive to detail Available Saturdays and Sundays
Sep 27, 2025
Full time
Weekend Day Porter Location: Knightsbridge, London Salary: £15,000-£15,500 per annum (pro-rated for weekend shifts) Hours: Saturday 08:00AM - 20:00PM Sunday 08:00AM - 19:00PM Benefits: Pension scheme 28 days holiday including bank holidays The Role Join a friendly team as a Weekend Day Porter ! You'll be the go-to person for residents, helping with deliveries, keeping the building secure, and making sure everything runs smoothly over the weekend. Perfect if you're reliable, enjoy interacting with people, and want weekend work with clear hours. What You'll Do Greet and assist residents and visitors Keep the building safe and tidy Manage deliveries and post Support the managing agent with any issues About the Apartments A quiet, well-managed block of 22 units in a prime London location - a professional and welcoming environment. About You Previous experience as a porter, concierge, or similar Friendly, professional, and reliable Calm under pressure and attentive to detail Available Saturdays and Sundays
Our client is currently seeking an experienced Day concierge to join the team at a luxury development in North Central London. Main duties: Deliver excellent customer service to all residents. Greet all residents professionally and courteously. Proactively anticipate resident's needs. Aid and engage with all guests/residents and colleagues within the development. Always act as an ambassador for the company. Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner. Verify all visitors, suppliers, and contractors. Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system. Carry out regular building checks and log/report any maintenance that is required through the correct channels. Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority. Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these. Ensure the communal areas are always kept clean, tidy, and presentable. Report any incidents, problems, or complaints to the appropriate manager promptly. Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing. Complete the am/pm/overnight operational reports and handover and report any operational issues. Assist with Move In's/Move Out's. Maintain external areas: Perform litter picking and ensure cleanliness of outside areas when required, contributing to a tidy and welcoming environment for customers and visitors. Requirements: Experience in Residential or 5 Hotels. Reliable and timekeeping. Immaculate presentation. Strong written and verbal communication skills in English. Have excellent communication skills. Experience in the highest level of customer service. Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.
Sep 25, 2025
Full time
Our client is currently seeking an experienced Day concierge to join the team at a luxury development in North Central London. Main duties: Deliver excellent customer service to all residents. Greet all residents professionally and courteously. Proactively anticipate resident's needs. Aid and engage with all guests/residents and colleagues within the development. Always act as an ambassador for the company. Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner. Verify all visitors, suppliers, and contractors. Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system. Carry out regular building checks and log/report any maintenance that is required through the correct channels. Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority. Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these. Ensure the communal areas are always kept clean, tidy, and presentable. Report any incidents, problems, or complaints to the appropriate manager promptly. Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing. Complete the am/pm/overnight operational reports and handover and report any operational issues. Assist with Move In's/Move Out's. Maintain external areas: Perform litter picking and ensure cleanliness of outside areas when required, contributing to a tidy and welcoming environment for customers and visitors. Requirements: Experience in Residential or 5 Hotels. Reliable and timekeeping. Immaculate presentation. Strong written and verbal communication skills in English. Have excellent communication skills. Experience in the highest level of customer service. Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Sep 24, 2025
Full time
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
If you believe a meal can do more than fill a plate that it can bring comfort, dignity and a real sense of belonging then this might be the role you've been waiting for. At CrossReach, we know food is at the heart of care. As our Cook, you won't just prepare meals you'll create moments of connection and joy. You'll help turn a simple meal into a comforting experience that makes people feel valued and cared for. Your day could include: Planning menus that reflect individual tastes and dietary needs Using fresh, quality ingredients to prepare nutritious and delicious meals Managing stock, ordering supplies and ensuring everything is fresh and safe Leading the kitchen team, keeping the atmosphere calm and welcoming Inviting residents to get involved in food activities, turning mealtimes into something special What you'll bring: A Food Handling Certificate and catering experience Organisational skills and a sharp eye for detail A genuine passion for using food to nurture and comfort Knowledge of food hygiene and Health & Safety Basic computer skills PVG Scheme membership or willingness to join If you want to be part of a team that values what you cook as much as how you care, we'd love to hear from you. Ready to bring warmth to every plate? Click 'Apply' and join us. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularl y: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk
Sep 24, 2025
Full time
If you believe a meal can do more than fill a plate that it can bring comfort, dignity and a real sense of belonging then this might be the role you've been waiting for. At CrossReach, we know food is at the heart of care. As our Cook, you won't just prepare meals you'll create moments of connection and joy. You'll help turn a simple meal into a comforting experience that makes people feel valued and cared for. Your day could include: Planning menus that reflect individual tastes and dietary needs Using fresh, quality ingredients to prepare nutritious and delicious meals Managing stock, ordering supplies and ensuring everything is fresh and safe Leading the kitchen team, keeping the atmosphere calm and welcoming Inviting residents to get involved in food activities, turning mealtimes into something special What you'll bring: A Food Handling Certificate and catering experience Organisational skills and a sharp eye for detail A genuine passion for using food to nurture and comfort Knowledge of food hygiene and Health & Safety Basic computer skills PVG Scheme membership or willingness to join If you want to be part of a team that values what you cook as much as how you care, we'd love to hear from you. Ready to bring warmth to every plate? Click 'Apply' and join us. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularl y: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk
As a Children's Worker, you'll help create experiences that bring comfort, fun and confidence to children and young people. Whether it's helping a young person get ready for their day or joining in with messy play or movie night, your presence makes a difference. What you'll do: Support children and young people with complex needs in a residential setting Create and lead engaging activities that bring joy and connection Provide personal care with compassion, dignity and consistency Be part of a team that brings calm, humour and reassurance to every shift What we're looking for: Experience with children, young people or those with disabilities A kind, adaptable and unflappable nature The ability to follow detailed care plans and record support clearly Someone who's ready to pitch in and bring warmth to the day No shift is ever quite the same but every shift matters. Feel like the right fit? Tap 'Apply' and let's get started. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularl y: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk
Sep 23, 2025
Full time
As a Children's Worker, you'll help create experiences that bring comfort, fun and confidence to children and young people. Whether it's helping a young person get ready for their day or joining in with messy play or movie night, your presence makes a difference. What you'll do: Support children and young people with complex needs in a residential setting Create and lead engaging activities that bring joy and connection Provide personal care with compassion, dignity and consistency Be part of a team that brings calm, humour and reassurance to every shift What we're looking for: Experience with children, young people or those with disabilities A kind, adaptable and unflappable nature The ability to follow detailed care plans and record support clearly Someone who's ready to pitch in and bring warmth to the day No shift is ever quite the same but every shift matters. Feel like the right fit? Tap 'Apply' and let's get started. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularl y: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk
Temporary Night Concierge City of London Flexible shifts NIGHT SHIFTS AVAILABLE We are currently looking fora temporary night Concierge to join us in 5 , high end residential buildings in and around the City of London on a temporary basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Night Concierge's role entails; Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. A Concierge's position is largely customer focused and requires a high calibre and proactive individual to provide a welcoming, courteous, and polite reception to all residents and maintain the high standards of the residential developments at all times. If you are interested, please apply directly with your CV or give us a call on .
Sep 23, 2025
Full time
Temporary Night Concierge City of London Flexible shifts NIGHT SHIFTS AVAILABLE We are currently looking fora temporary night Concierge to join us in 5 , high end residential buildings in and around the City of London on a temporary basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Night Concierge's role entails; Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. A Concierge's position is largely customer focused and requires a high calibre and proactive individual to provide a welcoming, courteous, and polite reception to all residents and maintain the high standards of the residential developments at all times. If you are interested, please apply directly with your CV or give us a call on .
We're now recruiting for a Concierge to join us at our development, London City Island & Goodluck Hope! What you should know London City Island & Goodluck Hope is a riverside neighbourhood comprising 2,500 homes located directly on the River Thames at the historic Leamouth Peninsula. Important to note Hours: 07:00am - 19:00pm or 19:00pm - 07:00am Shift Pattern: 4 on - 4 off (Rota basis, working 4 days, 4 off, 4 nights, 4 off) Location: E14, Canning Town Salary per hour: £13.26 Contract: 42 hpw/permanent What you'll be doing To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. To assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. To ensure that all requests & enquiries to the Concierge Department (both in person, email and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. Meeting and Greeting all residents, guests and clients. Demonstrate stand to greet service. Ensure the smooth running of the communication systems within the Estate i.e., telephone, radio s, internal intercom system, b. Life etc. Ensure only authorised persons are given access to areas. Issuing of visitor parking permits, offering explanations to the onsite parking procedures. Aid the Security of the estate by communicating regularly with them including informing them of any concerning matters that have been notified to concierge. Liaising with cleaning staff regarding reports of housekeeping standards throughout the communal parts of the development. Safekeeping of security keys on behalf of residents and the estate, strictly following standard operating procedures at all times. Issuing of keys only to the correct personnel / residents. Strictly checking that the appropriate authorisation & disclaimers are in place. Responding to resident enquiries by the b. Life system ensuring the time constraints are met for open tickets. Pro-actively dealing and reporting maintenance and cleaning problems that are identified within the estate. Maintain a safe environment for all people in the estate at all times. Secure handling of people s data, ensuring the PC is locked when not in use or nearby. Ensuring you comply by GDPR. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Excellent communication skills. Polite and confident with a great deal of patience. Ability to multi-task and time-manage What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Sep 23, 2025
Full time
We're now recruiting for a Concierge to join us at our development, London City Island & Goodluck Hope! What you should know London City Island & Goodluck Hope is a riverside neighbourhood comprising 2,500 homes located directly on the River Thames at the historic Leamouth Peninsula. Important to note Hours: 07:00am - 19:00pm or 19:00pm - 07:00am Shift Pattern: 4 on - 4 off (Rota basis, working 4 days, 4 off, 4 nights, 4 off) Location: E14, Canning Town Salary per hour: £13.26 Contract: 42 hpw/permanent What you'll be doing To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. To assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. To ensure that all requests & enquiries to the Concierge Department (both in person, email and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. Meeting and Greeting all residents, guests and clients. Demonstrate stand to greet service. Ensure the smooth running of the communication systems within the Estate i.e., telephone, radio s, internal intercom system, b. Life etc. Ensure only authorised persons are given access to areas. Issuing of visitor parking permits, offering explanations to the onsite parking procedures. Aid the Security of the estate by communicating regularly with them including informing them of any concerning matters that have been notified to concierge. Liaising with cleaning staff regarding reports of housekeeping standards throughout the communal parts of the development. Safekeeping of security keys on behalf of residents and the estate, strictly following standard operating procedures at all times. Issuing of keys only to the correct personnel / residents. Strictly checking that the appropriate authorisation & disclaimers are in place. Responding to resident enquiries by the b. Life system ensuring the time constraints are met for open tickets. Pro-actively dealing and reporting maintenance and cleaning problems that are identified within the estate. Maintain a safe environment for all people in the estate at all times. Secure handling of people s data, ensuring the PC is locked when not in use or nearby. Ensuring you comply by GDPR. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Excellent communication skills. Polite and confident with a great deal of patience. Ability to multi-task and time-manage What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.