SCUK Non-Financial Risk and Control Manager Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract. Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: General Strategy Managing the Non-Financial Risk team on a daily basis including through appropriate planning Oversight, tracking and ownership of the risk appetite for non-financial risks Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives Oversight and approval within mandated level of Risk Acceptance requests Monthly preparation and presentation of relevant management information to relevant committees Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora Incident Management - supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance Technical Knowledge Maintain up-to-date awareness of all relevant SCUK policies and processes. Possess a relevant industry qualification with at least 3 years' experience in a Risk and Control environment. Act as the SME in regard to risk related management tools Stakeholder Engagement Establish sound working relationships with all areas of the business Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid) Maintain relationships with Heads of Department, Senior Management and Directors Work with stakeholders across the business to review and identify SCUK's top risks under the Risk and Control Self-Assessment program ('RCSA') Communication and Reporting Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners Outsourced Oversight Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and contractual obligations are verified and audited Risk Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalate to Senior Managers or Fora as necessary Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Controls Responsible for the management of designing, implementing and performing second line internal controls What we're looking for: Work experience in a similar role within a Risk function (ideally within Financial Services) Experience of managing projects and progressing activity to meet required timeframes and company objectives Good and demonstrable communication skills Able to establish and maintain good relationships with levels across the business Previous report writing experience Attention to detail, well organised and self-motivated Ability to analyse, enquire and challenge information Willingness to learn with an open mind to challenge existing procedures Risk analysis experience within Financial Services (desirable - not essential) A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable - not essential) Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable - not essential) We have a range of benefits available which include: Competitive salary of £70,000-£75,000 (dependent on skills & experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge
May 19, 2026
Full time
SCUK Non-Financial Risk and Control Manager Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract. Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: General Strategy Managing the Non-Financial Risk team on a daily basis including through appropriate planning Oversight, tracking and ownership of the risk appetite for non-financial risks Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives Oversight and approval within mandated level of Risk Acceptance requests Monthly preparation and presentation of relevant management information to relevant committees Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora Incident Management - supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance Technical Knowledge Maintain up-to-date awareness of all relevant SCUK policies and processes. Possess a relevant industry qualification with at least 3 years' experience in a Risk and Control environment. Act as the SME in regard to risk related management tools Stakeholder Engagement Establish sound working relationships with all areas of the business Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid) Maintain relationships with Heads of Department, Senior Management and Directors Work with stakeholders across the business to review and identify SCUK's top risks under the Risk and Control Self-Assessment program ('RCSA') Communication and Reporting Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners Outsourced Oversight Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and contractual obligations are verified and audited Risk Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalate to Senior Managers or Fora as necessary Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Controls Responsible for the management of designing, implementing and performing second line internal controls What we're looking for: Work experience in a similar role within a Risk function (ideally within Financial Services) Experience of managing projects and progressing activity to meet required timeframes and company objectives Good and demonstrable communication skills Able to establish and maintain good relationships with levels across the business Previous report writing experience Attention to detail, well organised and self-motivated Ability to analyse, enquire and challenge information Willingness to learn with an open mind to challenge existing procedures Risk analysis experience within Financial Services (desirable - not essential) A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable - not essential) Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable - not essential) We have a range of benefits available which include: Competitive salary of £70,000-£75,000 (dependent on skills & experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge
Job Title : Support Worker Area : Westmorland Pay Rate : GBP 16 - GBP 20 Per Hour Hours : Full - Time, Part - Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or Ewillingness to apply for one) Full UK driving license needed The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years IND-HSC
May 19, 2026
Seasonal
Job Title : Support Worker Area : Westmorland Pay Rate : GBP 16 - GBP 20 Per Hour Hours : Full - Time, Part - Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or Ewillingness to apply for one) Full UK driving license needed The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years IND-HSC
Forced Marriage and Honour Based Abuse Support and Outreach Worker We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA) Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear. Please note that due to the nature of this role, we can only accept female applicants. Position: Forced Marriage and Honour Based Abuse Support and Outreach Worker Location: West Midlands Hours: Full-time (37.5 hours per week) Salary: £25,000 - £26,000 (depending on experience and qualification) Contract: Fixed term contract until 31 March 2028 Closing Date: 20th May 2026 Interview Date: 28th May 2026 The Role As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering. You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways. The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements. Specific areas of responsibility include: Advocacy and Casework Quality, Performance and Partnerships Management External Partners Work You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies. About You We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity. You will bring with you the following key skills and experience: Experience of successful advocacy for women who are victims/survivors of FM and HBA, and particularly who may face additional risks and barriers Knowledge of the issues facing women, children and young people affected by FM and HBA Ability to prepare effective, relevant arguments (written and oral) and to influence effectively to a wide range of audiences Fluent in English and at least one main South Asian language Able to be work evenings occasionally when required Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands High level of self-motivation and ability to think creatively with a 'can-do' attitude that can inspire others Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate's gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service. You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Contractor
Forced Marriage and Honour Based Abuse Support and Outreach Worker We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA) Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear. Please note that due to the nature of this role, we can only accept female applicants. Position: Forced Marriage and Honour Based Abuse Support and Outreach Worker Location: West Midlands Hours: Full-time (37.5 hours per week) Salary: £25,000 - £26,000 (depending on experience and qualification) Contract: Fixed term contract until 31 March 2028 Closing Date: 20th May 2026 Interview Date: 28th May 2026 The Role As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering. You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways. The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements. Specific areas of responsibility include: Advocacy and Casework Quality, Performance and Partnerships Management External Partners Work You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies. About You We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity. You will bring with you the following key skills and experience: Experience of successful advocacy for women who are victims/survivors of FM and HBA, and particularly who may face additional risks and barriers Knowledge of the issues facing women, children and young people affected by FM and HBA Ability to prepare effective, relevant arguments (written and oral) and to influence effectively to a wide range of audiences Fluent in English and at least one main South Asian language Able to be work evenings occasionally when required Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands High level of self-motivation and ability to think creatively with a 'can-do' attitude that can inspire others Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate's gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service. You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Domestic Abuse Support Advisor Join a specialist frontline support service delivering safeguarding, trauma-informed support, risk assessment and victim support to survivors of domestic abuse. Ideal for candidates with experience in support work, safeguarding, community support or advice services. If you've also worked in the following roles, we'd also like to hear from you: Victim Support Worker, Domestic Abuse Advisor, Community Support Worker, Helpline Advisor, Safeguarding Officer, Domestic Abuse Support Worker, Domestic Violence Caseworker, Community Advocate, Family Support Worker, Domestic Abuse Navigator This role is known internally as an Information, Advice and Guidance Advisor SALARY: £24,784 to £25,492 per annum + Benefits LOCATION: West Bromwich, Sandwell, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am - 5pm (37.5 hours per week) Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Advisor with previous experience supporting vulnerable people within safeguarding, victim support, domestic abuse or community support services. As a Domestic Abuse Support Advisor you will provide first-contact support, risk assessments, information, advice and guidance to victims and survivors of abuse through telephone, webchat and referral services. Working as the Domestic Abuse Support Advisor you will liaise with partner agencies, maintain accurate case management records and support individuals to access specialist interventions and ongoing support services. This is an excellent opportunity for someone with strong communication skills, safeguarding knowledge, trauma-informed practice experience and a compassionate, client-centred approach. DUTIES Your duties as the Domestic Abuse Support Advisor include: Providing First Contact Support: Delivering trauma-informed telephone and online support to victims and survivors of abuse Conducting Risk Assessments: Identifying immediate safety concerns, safeguarding risks and support needs during initial contact Offering Information and Guidance: Advising clients on domestic abuse support services, safety planning, legal options and safeguarding procedures Managing Referrals: Processing referrals from multiple sources and preparing accurate case records for allocation Maintaining Databases: Updating case management systems and ensuring all records remain accurate and compliant Supporting Partnership Working: Liaising with police, safeguarding teams, housing services and external agencies to coordinate support Delivering Professional Communication: Responding effectively to enquiries via telephone, email, webchat and other communication channels Meeting Service Targets: Working within agreed response times, service standards and performance indicators Promoting Client Engagement: Encouraging victims and survivors to access longer-term support and specialist interventions Contributing to Service Development: Supporting feedback collection, audits and service improvement activities CANDIDATE REQUIREMENTS ESSENTIAL Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female Previous experience supporting vulnerable people within domestic abuse, safeguarding, health and social care or related support services Knowledge of safeguarding legislation and the impact of domestic abuse on victims and children Strong communication and interpersonal skills with the ability to work empathetically and professionally Experience using Microsoft Office, databases and case management systems Ability to work calmly under pressure and manage sensitive situations appropriately Excellent organisational skills with the ability to manage workload priorities and deadlines Ability to work independently and collaboratively within a multi-agency environment A client-centred, non-judgemental and inclusive approach to supporting vulnerable individuals Eligibility to work in the UK Full UK driving licence with access to a vehicle DESIRABLE Understanding of trauma-informed approaches and motivational interviewing techniques Experience of working within target-driven support services or contracted services Knowledge of domestic abuse legislation, safeguarding procedures and Violence Against Women and Girls strategies Experience communicating with stakeholders through telephone, written correspondence and online platforms BENEFITS Training and development opportunities Employee Assistance Programme Access to group clinical supervision with a BACP trained counsellor 25 days annual leave plus bank holidays Wellbeing day entitlement Annual leave buy back scheme Time off in lieu for overtime worked 5% employer pension contribution Mileage allowance where applicable Bi-annual staff away days This role requires a DBS check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14687 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 14, 2026
Full time
Domestic Abuse Support Advisor Join a specialist frontline support service delivering safeguarding, trauma-informed support, risk assessment and victim support to survivors of domestic abuse. Ideal for candidates with experience in support work, safeguarding, community support or advice services. If you've also worked in the following roles, we'd also like to hear from you: Victim Support Worker, Domestic Abuse Advisor, Community Support Worker, Helpline Advisor, Safeguarding Officer, Domestic Abuse Support Worker, Domestic Violence Caseworker, Community Advocate, Family Support Worker, Domestic Abuse Navigator This role is known internally as an Information, Advice and Guidance Advisor SALARY: £24,784 to £25,492 per annum + Benefits LOCATION: West Bromwich, Sandwell, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am - 5pm (37.5 hours per week) Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Advisor with previous experience supporting vulnerable people within safeguarding, victim support, domestic abuse or community support services. As a Domestic Abuse Support Advisor you will provide first-contact support, risk assessments, information, advice and guidance to victims and survivors of abuse through telephone, webchat and referral services. Working as the Domestic Abuse Support Advisor you will liaise with partner agencies, maintain accurate case management records and support individuals to access specialist interventions and ongoing support services. This is an excellent opportunity for someone with strong communication skills, safeguarding knowledge, trauma-informed practice experience and a compassionate, client-centred approach. DUTIES Your duties as the Domestic Abuse Support Advisor include: Providing First Contact Support: Delivering trauma-informed telephone and online support to victims and survivors of abuse Conducting Risk Assessments: Identifying immediate safety concerns, safeguarding risks and support needs during initial contact Offering Information and Guidance: Advising clients on domestic abuse support services, safety planning, legal options and safeguarding procedures Managing Referrals: Processing referrals from multiple sources and preparing accurate case records for allocation Maintaining Databases: Updating case management systems and ensuring all records remain accurate and compliant Supporting Partnership Working: Liaising with police, safeguarding teams, housing services and external agencies to coordinate support Delivering Professional Communication: Responding effectively to enquiries via telephone, email, webchat and other communication channels Meeting Service Targets: Working within agreed response times, service standards and performance indicators Promoting Client Engagement: Encouraging victims and survivors to access longer-term support and specialist interventions Contributing to Service Development: Supporting feedback collection, audits and service improvement activities CANDIDATE REQUIREMENTS ESSENTIAL Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female Previous experience supporting vulnerable people within domestic abuse, safeguarding, health and social care or related support services Knowledge of safeguarding legislation and the impact of domestic abuse on victims and children Strong communication and interpersonal skills with the ability to work empathetically and professionally Experience using Microsoft Office, databases and case management systems Ability to work calmly under pressure and manage sensitive situations appropriately Excellent organisational skills with the ability to manage workload priorities and deadlines Ability to work independently and collaboratively within a multi-agency environment A client-centred, non-judgemental and inclusive approach to supporting vulnerable individuals Eligibility to work in the UK Full UK driving licence with access to a vehicle DESIRABLE Understanding of trauma-informed approaches and motivational interviewing techniques Experience of working within target-driven support services or contracted services Knowledge of domestic abuse legislation, safeguarding procedures and Violence Against Women and Girls strategies Experience communicating with stakeholders through telephone, written correspondence and online platforms BENEFITS Training and development opportunities Employee Assistance Programme Access to group clinical supervision with a BACP trained counsellor 25 days annual leave plus bank holidays Wellbeing day entitlement Annual leave buy back scheme Time off in lieu for overtime worked 5% employer pension contribution Mileage allowance where applicable Bi-annual staff away days This role requires a DBS check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14687 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Victim Engagement Worker Location: Leicester City, Leicestershire and Rutland Working Hours: 25 hours per week (Monday Friday) Salary: £13.38 per hour Company Overview Our client is a domestic and sexual abuse charity based in Loughborough, Leicestershire click apply for full job details
May 14, 2026
Full time
Victim Engagement Worker Location: Leicester City, Leicestershire and Rutland Working Hours: 25 hours per week (Monday Friday) Salary: £13.38 per hour Company Overview Our client is a domestic and sexual abuse charity based in Loughborough, Leicestershire click apply for full job details
Forced Marriage and Honour Based Abuse Support and Outreach Worker We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA) Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear. Please note that due to the nature of this role, we can only accept female applicants. The Role As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering. You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways. The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements. Specific areas of responsibility include: Advocacy and Casework Quality, Performance and Partnerships Management External Partners Work You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies. About You We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity. You will bring with you the following key skills and experience: Experience of successful advocacy for women who are victims/survivors of FM and HBA, and particularly who may face additional risks and barriers Knowledge of the issues facing women, children and young people affected by FM and HBA Ability to prepare effective, relevant arguments (written and oral) and to influence effectively to a wide range of audiences Fluent in English and at least one main South Asian language Able to be work evenings occasionally when required Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands High level of self-motivation and ability to think creatively with a 'can-do' attitude that can inspire others Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate's gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service. You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 14, 2026
Full time
Forced Marriage and Honour Based Abuse Support and Outreach Worker We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA) Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear. Please note that due to the nature of this role, we can only accept female applicants. The Role As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering. You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways. The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements. Specific areas of responsibility include: Advocacy and Casework Quality, Performance and Partnerships Management External Partners Work You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies. About You We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity. You will bring with you the following key skills and experience: Experience of successful advocacy for women who are victims/survivors of FM and HBA, and particularly who may face additional risks and barriers Knowledge of the issues facing women, children and young people affected by FM and HBA Ability to prepare effective, relevant arguments (written and oral) and to influence effectively to a wide range of audiences Fluent in English and at least one main South Asian language Able to be work evenings occasionally when required Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands High level of self-motivation and ability to think creatively with a 'can-do' attitude that can inspire others Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate's gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service. You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Prospero Health & Social Care - Liverpool
Blackpool, Lancashire
Job Title: Support Worker Area : Blackpool Pay Rate: GBP16 - GBP20 per hour Hours: Full-Time, Part-Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in the your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or willingness to apply for one) The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years INDLIVHSC
Oct 06, 2025
Seasonal
Job Title: Support Worker Area : Blackpool Pay Rate: GBP16 - GBP20 per hour Hours: Full-Time, Part-Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in the your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or willingness to apply for one) The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years INDLIVHSC
Prospero Health & Social Care - Liverpool
Conwy, Gwynedd
Job Title : Support Worker Area : Conwy Pay Rate : GBP 16 - GBP 20 Per Hour Hours : Full - Time, Part - Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or Ewillingness to apply for one) The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years INDLIVHSC
Oct 06, 2025
Seasonal
Job Title : Support Worker Area : Conwy Pay Rate : GBP 16 - GBP 20 Per Hour Hours : Full - Time, Part - Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in your area. If you are someone who enjoys working in a dynamic, rewarding environment and has a desire to empower individuals to live independently, we want to hear from you! About the Role: As a Support Worker, you will provide essential support to individuals with varying needs, ensuring they have the opportunity to live fulfilling and independent lives. You will assist with personal care, daily activities, medication management, and social engagement, tailored to each individuals requirements. Your role will involve both practical support and emotional encouragement, helping clients achieve their personal goals. What Were Looking For: Previous experience in care or support work. A compassionate and patient nature, with a genuine interest in supporting people. Excellent communication skills and the ability to build rapport with clients and their families. Ability to work flexibly and adapt to the changing needs of clients. A positive, proactive attitude and a team player. Enhanced DBS check (or Ewillingness to apply for one) The people involved in these placements can have a range of needs, including: Challenging & aggressive behaviour Learning disability Autistic Spectrum Condition ADHD Personality Disorder Self-Injury M.H diagnosis Victims of the range of abuses Inappropriate behaviours Criteria for these roles are: Child and Adult DBS - on the update service Previous Experience in a similar role NVQ Level 3 in childcare or equivalent (desirable not essential) References covering the last 3 years INDLIVHSC