Locum Consultant Plastic Surgery WSI in Burns Mid and South Essex NHS Foundation Trust Closing date is 13 May 2026 The successful applicant will provide a specialist clinical service in General Plastic Surgery and Burns, at the St Andrew's Centre, Broomfield Hospital and its satellite sites. You will also conduct and lead clinically relevant research to improve patient outcomes that will utilize and foster collaboration between local and national university facilities, and the clinical forum at St. Andrew's Centre for Plastic Surgery and Burns. There is a well-stocked medical library with audio visual teaching aids and a full time librarian. The library has a Medline facility. There is a thriving Postgraduate Medical Centre with regular clinical meetings and a general education programme. All consultants are expected to take advantage of study leave to maintain and develop their clinical skills to comply with CME requirements. Main duties of the job The total clinical care of the patients referred to him/her, including all administrative duties associated with patient care, proper record keeping and good communications maintained with patients and their general practitioners. Positive collaboration with colleagues to provide the effective clinical leadership for all the staff in the Plastic Surgery Service. Multidisciplinary teamwork is envisaged as a key component of this. He/she will participate in out of hours consultant cover and in the cover arrangements during colleagues' annual/study leave. Undertaking regular ward rounds. Participate in clinical audit and in continuing professional education. Supervision, teaching, training and professional development of the junior medical staff working in the service. Consultants are fully involved in developing a high standard of teaching of junior medical staff, nurses, and medical students and in designing and contributing to the process for establishment and approval of training posts for junior medical staff. Maintaining standards of care for his/her service to the Medical Director, the Chief Executive and Chairman and the Board of the Mid Essex Hospital Services NHS Trust. Please note the time table included in the job description is an example indicative time table and is subject to change upon discussion with the successful candidate. About us Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust. Qualifications MBBS or Equivalent Evidence of completion of specialist training or equivalent Experience & Knowledge Evidence of thorough and broad training and experience in the specialty Comprehensive knowledge in the specialty and ability to offer expert clinical opinion on range of problems Demonstrates good knowledge of the structures and culture of the NHS, roles, responsibilities and relationships across the MDT and the multi-professional team. Able to take full and independent responsibility for delivering service without direct supervision. Communication Skills Evidence of management experience or training. Ability to advise on efficient and smooth running of specialist training. Ability to manage and lead department. Research / Audit Experience Knowledge of the principles of research/audit and ability to interpret and apply clinical research. Recent published clinical research in peer reviewed journal. Ability to supervise postgraduate research. Teaching Experience Knowledge and experience of supervising undergraduates, junior doctors and other staff. Evidence of teaching activities undertaken as one to one, small group, anatomical and cadaveric dissections, and lectures to larger groups at regional or national level Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mid and South Essex NHS Foundation Trust £109,725 to £145,478 a year Per Annum (Pro Rata for Part Time)
May 15, 2026
Full time
Locum Consultant Plastic Surgery WSI in Burns Mid and South Essex NHS Foundation Trust Closing date is 13 May 2026 The successful applicant will provide a specialist clinical service in General Plastic Surgery and Burns, at the St Andrew's Centre, Broomfield Hospital and its satellite sites. You will also conduct and lead clinically relevant research to improve patient outcomes that will utilize and foster collaboration between local and national university facilities, and the clinical forum at St. Andrew's Centre for Plastic Surgery and Burns. There is a well-stocked medical library with audio visual teaching aids and a full time librarian. The library has a Medline facility. There is a thriving Postgraduate Medical Centre with regular clinical meetings and a general education programme. All consultants are expected to take advantage of study leave to maintain and develop their clinical skills to comply with CME requirements. Main duties of the job The total clinical care of the patients referred to him/her, including all administrative duties associated with patient care, proper record keeping and good communications maintained with patients and their general practitioners. Positive collaboration with colleagues to provide the effective clinical leadership for all the staff in the Plastic Surgery Service. Multidisciplinary teamwork is envisaged as a key component of this. He/she will participate in out of hours consultant cover and in the cover arrangements during colleagues' annual/study leave. Undertaking regular ward rounds. Participate in clinical audit and in continuing professional education. Supervision, teaching, training and professional development of the junior medical staff working in the service. Consultants are fully involved in developing a high standard of teaching of junior medical staff, nurses, and medical students and in designing and contributing to the process for establishment and approval of training posts for junior medical staff. Maintaining standards of care for his/her service to the Medical Director, the Chief Executive and Chairman and the Board of the Mid Essex Hospital Services NHS Trust. Please note the time table included in the job description is an example indicative time table and is subject to change upon discussion with the successful candidate. About us Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust. Qualifications MBBS or Equivalent Evidence of completion of specialist training or equivalent Experience & Knowledge Evidence of thorough and broad training and experience in the specialty Comprehensive knowledge in the specialty and ability to offer expert clinical opinion on range of problems Demonstrates good knowledge of the structures and culture of the NHS, roles, responsibilities and relationships across the MDT and the multi-professional team. Able to take full and independent responsibility for delivering service without direct supervision. Communication Skills Evidence of management experience or training. Ability to advise on efficient and smooth running of specialist training. Ability to manage and lead department. Research / Audit Experience Knowledge of the principles of research/audit and ability to interpret and apply clinical research. Recent published clinical research in peer reviewed journal. Ability to supervise postgraduate research. Teaching Experience Knowledge and experience of supervising undergraduates, junior doctors and other staff. Evidence of teaching activities undertaken as one to one, small group, anatomical and cadaveric dissections, and lectures to larger groups at regional or national level Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mid and South Essex NHS Foundation Trust £109,725 to £145,478 a year Per Annum (Pro Rata for Part Time)
University and College Union have a new opportunity for a Member Wellbeing Official! Reference Number: MWO1 Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Location: Carlow Street, London, NW1 7LH Closing Date: Thursday 4 June 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Member Wellbeing Official About the role: The postholder will be a point of contact for UCU members and staff on casework, policy and training relating to cases involving gender-based violence (GBV), sexual harassment, and complex discrimination cases; they will contribute to supporting a network of activists who will train others in this area of casework. Member Wellbeing Official Key Responsibilities: - To provide guidance and support for UCU staff and branch officers representing members with problems and disputes arising from issues in their employment relating to GBV, sexual harassment, and complex discrimination claims - To be a first point of contact and support for UCU members in areas related to GBV if they are unable to approach their local branch or regional office - To liaise with UCU regional caseworkers dealing with individual casework involving GBV, sexual harassment, and complex discrimination claims - In collaboration with UCU caseworkers, to assist and support members in relation to external bodies such as ACAS, and at formal and informal mediation - To ensure the maintenance of required and appropriate confidentiality in respect of all casework Member Wellbeing Official You: - Educated to GCSE level or equivalent experience (inc. maths & English) - An in-depth understanding of GBV and the power structures that underpin it - An understanding of how issues relating to GBV intersect with other areas of UCU s work in further and higher education - Demonstrable experience of a survivor-centred approach to harm reduction and/or the prevention of GBV in the workplace - Considerable experience of facilitating, developing and delivering training - Experience of advocacy and representation Benefits of working for the University and College Union We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details. Closing date for applications: Thursday 4 June 2026 at 10 am. Interview date : Thursday 2 July 2026 To submit your application for this exciting Member Wellbeing Official opportunity, please click Apply now!
May 14, 2026
Full time
University and College Union have a new opportunity for a Member Wellbeing Official! Reference Number: MWO1 Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Location: Carlow Street, London, NW1 7LH Closing Date: Thursday 4 June 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Member Wellbeing Official About the role: The postholder will be a point of contact for UCU members and staff on casework, policy and training relating to cases involving gender-based violence (GBV), sexual harassment, and complex discrimination cases; they will contribute to supporting a network of activists who will train others in this area of casework. Member Wellbeing Official Key Responsibilities: - To provide guidance and support for UCU staff and branch officers representing members with problems and disputes arising from issues in their employment relating to GBV, sexual harassment, and complex discrimination claims - To be a first point of contact and support for UCU members in areas related to GBV if they are unable to approach their local branch or regional office - To liaise with UCU regional caseworkers dealing with individual casework involving GBV, sexual harassment, and complex discrimination claims - In collaboration with UCU caseworkers, to assist and support members in relation to external bodies such as ACAS, and at formal and informal mediation - To ensure the maintenance of required and appropriate confidentiality in respect of all casework Member Wellbeing Official You: - Educated to GCSE level or equivalent experience (inc. maths & English) - An in-depth understanding of GBV and the power structures that underpin it - An understanding of how issues relating to GBV intersect with other areas of UCU s work in further and higher education - Demonstrable experience of a survivor-centred approach to harm reduction and/or the prevention of GBV in the workplace - Considerable experience of facilitating, developing and delivering training - Experience of advocacy and representation Benefits of working for the University and College Union We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details. Closing date for applications: Thursday 4 June 2026 at 10 am. Interview date : Thursday 2 July 2026 To submit your application for this exciting Member Wellbeing Official opportunity, please click Apply now!
University and College Union have a new opportunity for Regional Administrator Yorkshire & Humberside. Reference Number: RA1 Salary: £40,623 per annum Hours: 35 per week Contract: Permanent, Full Time Location: Unit 5 Fusion Court, Aberford Road, Garforth, Leeds, LS25 2GH Closing Date: 27 May 2026 at 10 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Regional Administrator The Role: UCU is seeking a Regional Administrator to join the Yorkshire & Humberside team on a permanent and full time basis. In this exciting role, reporting to the Regional Official, Yorkshire and Humberside Region, your main duties will be: - To provide administrative support -To take part in branch survey work -Organise training sessions - To provide administrative support for organising and campaigning activities Assist with industrial action ballots and legal assistance applications - Manage the office in the absence of the Regional Official and Regional Support Official -Deal with correspondence, minute meetings, and maintain efficient systems Regional Administrator You: - You must be educated to GCSE level or equivalent experience (including Maths and English) - Experience of a similar working environment and/or understanding of working for a Trade Union or other not-for-profit organisation - You will have a good knowledge of Microsoft applications (Word, Excel, PowerPoint, etc.,) - Administrative experience at senior level - Strong interpersonal skills with the ability to communicate effectively (verbally and in writing) at all levels -An understanding and commitment to equality principles and policies Benefits of working for the University and College Union: We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details Closing date for applications: 27 May 2026 at 10 am. Interview date: 19 June 2026 To submit your application for this exciting Regional Administrator opportunity, please click Apply now!
May 12, 2026
Full time
University and College Union have a new opportunity for Regional Administrator Yorkshire & Humberside. Reference Number: RA1 Salary: £40,623 per annum Hours: 35 per week Contract: Permanent, Full Time Location: Unit 5 Fusion Court, Aberford Road, Garforth, Leeds, LS25 2GH Closing Date: 27 May 2026 at 10 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Regional Administrator The Role: UCU is seeking a Regional Administrator to join the Yorkshire & Humberside team on a permanent and full time basis. In this exciting role, reporting to the Regional Official, Yorkshire and Humberside Region, your main duties will be: - To provide administrative support -To take part in branch survey work -Organise training sessions - To provide administrative support for organising and campaigning activities Assist with industrial action ballots and legal assistance applications - Manage the office in the absence of the Regional Official and Regional Support Official -Deal with correspondence, minute meetings, and maintain efficient systems Regional Administrator You: - You must be educated to GCSE level or equivalent experience (including Maths and English) - Experience of a similar working environment and/or understanding of working for a Trade Union or other not-for-profit organisation - You will have a good knowledge of Microsoft applications (Word, Excel, PowerPoint, etc.,) - Administrative experience at senior level - Strong interpersonal skills with the ability to communicate effectively (verbally and in writing) at all levels -An understanding and commitment to equality principles and policies Benefits of working for the University and College Union: We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details Closing date for applications: 27 May 2026 at 10 am. Interview date: 19 June 2026 To submit your application for this exciting Regional Administrator opportunity, please click Apply now!
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Richmond, Surrey
Job Title: Librarian (Children and Communities Team) Salary Range: SSA SO1 Permanent , Full Time Location: 1st Floor The Cottage, Little Green, Richmond, TW9 1QH. Other essential information: Will be required to travel within and outside the borough. Objective of role Can you inspire a love of reading and learning in children, young people and families, and demonstrate libraries as an inclusive safe space. As a Librarian in the Children and Communities Team, you will help shape how our youngest residents and local communities engage with books, stories and wider library services across Richmond upon Thames. You will be part of a creative, values driven team with a shared purpose: to promote reading, support learning and strengthen communities through inclusive and engaging library services. Working collaboratively, you will use new technologies and emerging research to engage a diverse range of stakeholders and deliver impactful local and national programmes for our communities. For you, this is an opportunity to combine professional expertise with passion and creativity. Whether your background is in libraries, publishing, education or community engagement, you'll be able to see the direct impact of your work through evidenced based feedback from the communities and families you serve. About the role You will deliver a range of engaging events and activities, including: early years' literacy programmes (e.g. Bookstart), reading campaigns (e.g. Summer Reading Challenge, National Year of Reading). You will create, deliver and participate in an ongoing programme of creative and cultural events and activities to engage new audiences and provide opportunities for people to come together for shared experiences. You will provide targeted library outreach services to adults, children and young people who face barriers to accessing library services. You will contribute to the development of a well trained, knowledgeable and resilient workforce by supporting the delivery of staff training and learning activities. Working alongside colleagues, you will help ensure library staff are confident and skilled in using library systems, accessing and promoting printed and digital resources, supporting reading and learning, and delivering high quality events and activities for the community. You will evaluate, select and assist in the management of library resources, including: eResources (eBooks and eAudio) children's / young people's fiction and non-fiction. You will help raise the profile of the library service through engaging marketing activity, including printed, digital and social media campaigns that connect with diverse audiences. Essential Qualifications, Skills and Experience: Training Skills - Experience of providing training and / or delivery of one or more of the following: information and IT skills; reader development; the successful delivery of reading or learning programmes ; event/festival management and promotion Communication - Ability to communicate effectively with staff, customers and groups of people in order to answer complex enquiries, undertake research, and to deliver talks and training IT Skills - Ability to confidently use ICT equipment, including PCs, laptops, tablets, smart phones, printers, scanners and projectors Organisation Skills - Ability to organise and promote events and activities, carrying out multiple tasks and prioritising workloads to meet tight deadlines Team Player - Ability to work as part of a team to deliver successful outcomes Working hours: The working hours are 36 hours a week, timetabled as alternate long and short weeks; working two Saturdays in four and up to one late night a week. The role includes occasional Sunday and additional evening working as required. A flexible approach to fulfilling the needs of the service is necessary. You will be based in Richmond but will be required to travel to other libraries and locations around Richmond upon Thames as necessary. The post requires the ability to undertake physical tasks, including standing for extended periods and lifting and moving heavy objects. Appointment of the successful candidate is dependant upon the completion of an enhanced DBS check. Please contact Rosemary Whittle, Children and Communities Manager for an informal conversation about the role. If this is the type of career path you have been looking for, you meet our criteria, and you would like to join our team, we look forward to receiving your application. Indicative recruitment timeline: Closing Date: 7th June 2026. Shortlisting Date: W/C 8th June 2026. Interview Date : W/C 22nd June 2026. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan
May 12, 2026
Full time
Job Title: Librarian (Children and Communities Team) Salary Range: SSA SO1 Permanent , Full Time Location: 1st Floor The Cottage, Little Green, Richmond, TW9 1QH. Other essential information: Will be required to travel within and outside the borough. Objective of role Can you inspire a love of reading and learning in children, young people and families, and demonstrate libraries as an inclusive safe space. As a Librarian in the Children and Communities Team, you will help shape how our youngest residents and local communities engage with books, stories and wider library services across Richmond upon Thames. You will be part of a creative, values driven team with a shared purpose: to promote reading, support learning and strengthen communities through inclusive and engaging library services. Working collaboratively, you will use new technologies and emerging research to engage a diverse range of stakeholders and deliver impactful local and national programmes for our communities. For you, this is an opportunity to combine professional expertise with passion and creativity. Whether your background is in libraries, publishing, education or community engagement, you'll be able to see the direct impact of your work through evidenced based feedback from the communities and families you serve. About the role You will deliver a range of engaging events and activities, including: early years' literacy programmes (e.g. Bookstart), reading campaigns (e.g. Summer Reading Challenge, National Year of Reading). You will create, deliver and participate in an ongoing programme of creative and cultural events and activities to engage new audiences and provide opportunities for people to come together for shared experiences. You will provide targeted library outreach services to adults, children and young people who face barriers to accessing library services. You will contribute to the development of a well trained, knowledgeable and resilient workforce by supporting the delivery of staff training and learning activities. Working alongside colleagues, you will help ensure library staff are confident and skilled in using library systems, accessing and promoting printed and digital resources, supporting reading and learning, and delivering high quality events and activities for the community. You will evaluate, select and assist in the management of library resources, including: eResources (eBooks and eAudio) children's / young people's fiction and non-fiction. You will help raise the profile of the library service through engaging marketing activity, including printed, digital and social media campaigns that connect with diverse audiences. Essential Qualifications, Skills and Experience: Training Skills - Experience of providing training and / or delivery of one or more of the following: information and IT skills; reader development; the successful delivery of reading or learning programmes ; event/festival management and promotion Communication - Ability to communicate effectively with staff, customers and groups of people in order to answer complex enquiries, undertake research, and to deliver talks and training IT Skills - Ability to confidently use ICT equipment, including PCs, laptops, tablets, smart phones, printers, scanners and projectors Organisation Skills - Ability to organise and promote events and activities, carrying out multiple tasks and prioritising workloads to meet tight deadlines Team Player - Ability to work as part of a team to deliver successful outcomes Working hours: The working hours are 36 hours a week, timetabled as alternate long and short weeks; working two Saturdays in four and up to one late night a week. The role includes occasional Sunday and additional evening working as required. A flexible approach to fulfilling the needs of the service is necessary. You will be based in Richmond but will be required to travel to other libraries and locations around Richmond upon Thames as necessary. The post requires the ability to undertake physical tasks, including standing for extended periods and lifting and moving heavy objects. Appointment of the successful candidate is dependant upon the completion of an enhanced DBS check. Please contact Rosemary Whittle, Children and Communities Manager for an informal conversation about the role. If this is the type of career path you have been looking for, you meet our criteria, and you would like to join our team, we look forward to receiving your application. Indicative recruitment timeline: Closing Date: 7th June 2026. Shortlisting Date: W/C 8th June 2026. Interview Date : W/C 22nd June 2026. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
May 11, 2026
Full time
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
University and College Union have a new opportunity for Policy Support Official to join the team. Location: Carlow Street, London NW1 7LH Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Closing Date: Friday 22 May 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Policy Support Official The role: UCU is seeking a Policy Support Official to join the team on a Permanent and full time basis. In this exciting role, based in our head office in Carlow Street, London NW1 7LH and reporting to the Head of Policy your main duties will be: - To contribute to the work of the Policy team by applying knowledge in the delivery of the union s workplace focused and industrial objectives across post-16 education - To act as secretary to, and manage the business for, one or more named UCU committees - To prepare advice and guidance, policy and other consultation responses, reports, briefing papers, advice, articles for publication and other materials - To produce accessible research in support of the union s policy and collective bargaining objectives to promote the union s case to a wider audience, including politicians, policy makers and the media - To be responsible for the collection and analysis of source material related to policy and provision of authoritative advice, working with other members of the team and liaising with colleagues in other teams as required Policy Support Official You: - Knowledge and understanding of how trade unions operate, and how the views of their members are incorporated into this work. - Experience of working with members and their representatives, committees, branches or similar experience in a membership organisation. - Knowledge and understanding of employment law and equality legislation and employment practices (e.g. pay systems, job evaluation). - Knowledge and understanding of employment issues in higher and further education. - Knowledge of research methods and techniques. Benefits of working for the University and College Union: We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details Closing date for applications: Friday 22 May 2026 at 10 am. Interview date: Monday 15 June 2026 To submit your application for this exciting Policy Support Official opportunity, please click Apply now!
May 09, 2026
Full time
University and College Union have a new opportunity for Policy Support Official to join the team. Location: Carlow Street, London NW1 7LH Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Closing Date: Friday 22 May 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Policy Support Official The role: UCU is seeking a Policy Support Official to join the team on a Permanent and full time basis. In this exciting role, based in our head office in Carlow Street, London NW1 7LH and reporting to the Head of Policy your main duties will be: - To contribute to the work of the Policy team by applying knowledge in the delivery of the union s workplace focused and industrial objectives across post-16 education - To act as secretary to, and manage the business for, one or more named UCU committees - To prepare advice and guidance, policy and other consultation responses, reports, briefing papers, advice, articles for publication and other materials - To produce accessible research in support of the union s policy and collective bargaining objectives to promote the union s case to a wider audience, including politicians, policy makers and the media - To be responsible for the collection and analysis of source material related to policy and provision of authoritative advice, working with other members of the team and liaising with colleagues in other teams as required Policy Support Official You: - Knowledge and understanding of how trade unions operate, and how the views of their members are incorporated into this work. - Experience of working with members and their representatives, committees, branches or similar experience in a membership organisation. - Knowledge and understanding of employment law and equality legislation and employment practices (e.g. pay systems, job evaluation). - Knowledge and understanding of employment issues in higher and further education. - Knowledge of research methods and techniques. Benefits of working for the University and College Union: We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details Closing date for applications: Friday 22 May 2026 at 10 am. Interview date: Monday 15 June 2026 To submit your application for this exciting Policy Support Official opportunity, please click Apply now!
