Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
May 15, 2026
Full time
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
A leading engineering company in Shrewsbury is seeking a Senior Structural Engineer to take the lead on bridge maintenance designs with responsibilities including inspections, project brief input, and team collaboration. The role requires a relevant engineering degree and membership in a professional body. The position offers flexible working conditions and a chance for mentoring opportunities. Ideal candidates will have experience in delivering complex projects and a commitment to innovation.
May 14, 2026
Full time
A leading engineering company in Shrewsbury is seeking a Senior Structural Engineer to take the lead on bridge maintenance designs with responsibilities including inspections, project brief input, and team collaboration. The role requires a relevant engineering degree and membership in a professional body. The position offers flexible working conditions and a chance for mentoring opportunities. Ideal candidates will have experience in delivering complex projects and a commitment to innovation.
Do you have hands-on technical knowledge of HGVs from a garage, workshop, or mechanical background? Are you seeking an office-based position with no weekends, where you can apply your expertise to help reduce vehicle downtime? Are you enthusiastic about the chance to work for one of the UK's top vehicle leasing companies? If your answer is 'yes' then keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. Being a part of our Vehicle Solutions business unit, you'll be working amongst the Technical Downtime team in Trowbridge who support our biggest customers in keeping their vehicles on the road. When vehicles go in for maintenance or repair, you'll be monitoring progress and chasing garages to ensure the downtime is kept to a minimum. Our office is based in Trowbridge and this role requires 50% office attendance. You'll also: Review and authorise jobs through 1link system and utilise your expert technical knowledge by actioning assigned jobs and authorising repairs on vehicles up to pre-agreed approval amounts Keep our customers updated on the status of their vehicles and arranging driver services as required Maintain minimal 'downtime' of fleet vehicles by contacting garages by phone to enquire on the progress of vehicles booked in for maintenance Ensure our systems are accurately updated and all queries received are actioned appropriately and promptly What you'll bring. You have a strong HGV technical or mechanical background and a genuine passion for delivering outstanding customer experiences. You possess a solid understanding of mechanical issues, from routine faults to more complex problems requiring advanced diagnostic tools. You're a determined problem-solver who can think quickly, make sound decisions, and take action when it matters. You'll be a strong fit if you bring: Excellent written and verbal communication skills Solid understanding of vehicle mechanics and repair processes A high level of accuracy, with keen attention to detail A collaborative mindset and a proactive, can-do approach Good IT skills, with confidence in learning new systems Additionally, a relevant City & Guilds or NVQ qualification to support your knowledge is key. What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being Yourself. At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
May 12, 2026
Full time
Do you have hands-on technical knowledge of HGVs from a garage, workshop, or mechanical background? Are you seeking an office-based position with no weekends, where you can apply your expertise to help reduce vehicle downtime? Are you enthusiastic about the chance to work for one of the UK's top vehicle leasing companies? If your answer is 'yes' then keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. Being a part of our Vehicle Solutions business unit, you'll be working amongst the Technical Downtime team in Trowbridge who support our biggest customers in keeping their vehicles on the road. When vehicles go in for maintenance or repair, you'll be monitoring progress and chasing garages to ensure the downtime is kept to a minimum. Our office is based in Trowbridge and this role requires 50% office attendance. You'll also: Review and authorise jobs through 1link system and utilise your expert technical knowledge by actioning assigned jobs and authorising repairs on vehicles up to pre-agreed approval amounts Keep our customers updated on the status of their vehicles and arranging driver services as required Maintain minimal 'downtime' of fleet vehicles by contacting garages by phone to enquire on the progress of vehicles booked in for maintenance Ensure our systems are accurately updated and all queries received are actioned appropriately and promptly What you'll bring. You have a strong HGV technical or mechanical background and a genuine passion for delivering outstanding customer experiences. You possess a solid understanding of mechanical issues, from routine faults to more complex problems requiring advanced diagnostic tools. You're a determined problem-solver who can think quickly, make sound decisions, and take action when it matters. You'll be a strong fit if you bring: Excellent written and verbal communication skills Solid understanding of vehicle mechanics and repair processes A high level of accuracy, with keen attention to detail A collaborative mindset and a proactive, can-do approach Good IT skills, with confidence in learning new systems Additionally, a relevant City & Guilds or NVQ qualification to support your knowledge is key. What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being Yourself. At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
Bolton We are looking for an experienced SAP architect and project manager to support our SAP transformation, delivering new and existing capabilities and to ensure the smooth operation and sustainability of these systems for years to come. Salary: Up to £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from our current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, utilising a Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA providing an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will concentrate on the local deployment of the new S/4HANA systems and post-go-live operations and maintenance. Additionally, the role will support the structured handover and manage any additional tasks related to the existing ECC6 environments. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. What we're looking for from you: Proven expertise in SAP architecture design and implementation. Deep knowledge of integration frameworks. SAP Architect experience - being able to run productions systems, monitor and support an SAP transformation project. To follow and perform the SAP Release Management for the new systems in UK network based on the core model designed at group level. A track record of governing technical standards, ensuring scalability, security, and compliance. Strong stakeholder management skills, able to bridge business and IT with clear communication and strategic vision. Experienced in vendor and partner collaboration. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 10, 2026
Full time
Bolton We are looking for an experienced SAP architect and project manager to support our SAP transformation, delivering new and existing capabilities and to ensure the smooth operation and sustainability of these systems for years to come. Salary: Up to £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from our current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, utilising a Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA providing an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will concentrate on the local deployment of the new S/4HANA systems and post-go-live operations and maintenance. Additionally, the role will support the structured handover and manage any additional tasks related to the existing ECC6 environments. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. What we're looking for from you: Proven expertise in SAP architecture design and implementation. Deep knowledge of integration frameworks. SAP Architect experience - being able to run productions systems, monitor and support an SAP transformation project. To follow and perform the SAP Release Management for the new systems in UK network based on the core model designed at group level. A track record of governing technical standards, ensuring scalability, security, and compliance. Strong stakeholder management skills, able to bridge business and IT with clear communication and strategic vision. Experienced in vendor and partner collaboration. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 04, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ We are Lifeplus Europe Limited ("Lifeplus"), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: , E: . On submission of your application your CV and contact details will be collected and retained by Lifeplus. We will process your personal information for recruitment purposes only. Your personal information will be stored in our applicant tracking system (located in the UK) and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary. Your personal information is retained for a 12-month period; when this period is over, we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice or contact us at . Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots, PE19 8JH: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in St. Neots, PE19 8JH
Sep 27, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ We are Lifeplus Europe Limited ("Lifeplus"), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: , E: . On submission of your application your CV and contact details will be collected and retained by Lifeplus. We will process your personal information for recruitment purposes only. Your personal information will be stored in our applicant tracking system (located in the UK) and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary. Your personal information is retained for a 12-month period; when this period is over, we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice or contact us at . Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots, PE19 8JH: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in St. Neots, PE19 8JH
