We are currently recruiting for a Day Concierge to join a modern residential development in Edgware, NW London This is an excellent opportunity for an experienced residential concierge who thrives in delivering exceptional service. We are seeking someone with outstanding written and verbal communication skills, confidence in handling emergencies or complaints, and the professionalism to represent a high-end development to the highest standards. As the face of the development, you will be responsible for delivering an exceptional customer experience to residents, guests, contractors, and clients. You will build strong professional relationships with residents, becoming their first point of contact for assistance within their home environment. A warm, personable approach combined with discretion, courtesy, and professionalism is essential. Location Edgware Hours 09:00 - 21:00 4 on, 4 off Salary £28,000 per annum About You Ideally, you will have: Previous experience in residential or property management within a similar concierge role A proven track record of delivering exceptional customer service Experience coordinating contractors and overseeing works within a busy development Knowledge of general fire, health & safety, and security procedures The ability to handle confidential information with professionalism and discretion Key Responsibilities Meet and greet residents and visitors, handling all front desk and telephone enquiries Provide assistance to residents, guests, and visitors as required Maintain building security at all times, including CCTV monitoring and access control Communicate professionally and attentively with leaseholders and managing agents Conduct regular patrols of the building, reporting faults or security concerns to the Building Manager Carry out weekly fire alarm, lift alarm, and other compliance checks, maintaining accurate records Respond appropriately to emergencies, incidents, and complaints, ensuring correct Health & Safety reporting Manage key control procedures, ensuring accurate sign-in/out records Oversee all deliveries to reception, securely manage parcels and registered mail, and notify residents for collection Benefits 20 days annual leave 4% pension contribution Life insurance Discounted gym membership Career progression opportunities If you are passionate about delivering first-class service and take pride in creating a safe, welcoming residential environment, we would love to hear from you.
May 18, 2026
Full time
We are currently recruiting for a Day Concierge to join a modern residential development in Edgware, NW London This is an excellent opportunity for an experienced residential concierge who thrives in delivering exceptional service. We are seeking someone with outstanding written and verbal communication skills, confidence in handling emergencies or complaints, and the professionalism to represent a high-end development to the highest standards. As the face of the development, you will be responsible for delivering an exceptional customer experience to residents, guests, contractors, and clients. You will build strong professional relationships with residents, becoming their first point of contact for assistance within their home environment. A warm, personable approach combined with discretion, courtesy, and professionalism is essential. Location Edgware Hours 09:00 - 21:00 4 on, 4 off Salary £28,000 per annum About You Ideally, you will have: Previous experience in residential or property management within a similar concierge role A proven track record of delivering exceptional customer service Experience coordinating contractors and overseeing works within a busy development Knowledge of general fire, health & safety, and security procedures The ability to handle confidential information with professionalism and discretion Key Responsibilities Meet and greet residents and visitors, handling all front desk and telephone enquiries Provide assistance to residents, guests, and visitors as required Maintain building security at all times, including CCTV monitoring and access control Communicate professionally and attentively with leaseholders and managing agents Conduct regular patrols of the building, reporting faults or security concerns to the Building Manager Carry out weekly fire alarm, lift alarm, and other compliance checks, maintaining accurate records Respond appropriately to emergencies, incidents, and complaints, ensuring correct Health & Safety reporting Manage key control procedures, ensuring accurate sign-in/out records Oversee all deliveries to reception, securely manage parcels and registered mail, and notify residents for collection Benefits 20 days annual leave 4% pension contribution Life insurance Discounted gym membership Career progression opportunities If you are passionate about delivering first-class service and take pride in creating a safe, welcoming residential environment, we would love to hear from you.
Pertemps North Midlands
Lockington, Leicestershire
Front Desk Agent East Midlands Gateway, Kegworth 15.53 Part time: Monday to Friday 8am-12pm We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington. This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. Key responsibilities include: Managing front of house reception duties, including visitor sign in and contractor coordination. Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests. Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements Communicating site rules, fire alarm testing updates and safety information to visitors and contractors. Creating and maintaining access cards, and handling lost or temporary card requests. Collating required paperwork, approvals and permissions, including CCTV viewing requests. Handling parcel deliveries and notifying relevant departments for collection by phone or Teams. Operating intercom and turnstile systems to manage visitor entry and exit. Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel. About You: Prior experience in a Front Desk or reception role is ESSENTIAL for this position Experience of facilities management would be beneficial Organised and ability to prioritise/manage own workload unsupervised. Confident communicator, used to dealing with a variety of stake holders Fluent in English both verbal and written Proficient in Microsoft Office Package and adaptable to IT/comms systems. To apply for the Front Desk Agent vacancy, please submit your CV to apply for this position or call us on (phone number removed) to discuss the opportunity further.
May 15, 2026
Seasonal
Front Desk Agent East Midlands Gateway, Kegworth 15.53 Part time: Monday to Friday 8am-12pm We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington. This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. Key responsibilities include: Managing front of house reception duties, including visitor sign in and contractor coordination. Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests. Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements Communicating site rules, fire alarm testing updates and safety information to visitors and contractors. Creating and maintaining access cards, and handling lost or temporary card requests. Collating required paperwork, approvals and permissions, including CCTV viewing requests. Handling parcel deliveries and notifying relevant departments for collection by phone or Teams. Operating intercom and turnstile systems to manage visitor entry and exit. Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel. About You: Prior experience in a Front Desk or reception role is ESSENTIAL for this position Experience of facilities management would be beneficial Organised and ability to prioritise/manage own workload unsupervised. Confident communicator, used to dealing with a variety of stake holders Fluent in English both verbal and written Proficient in Microsoft Office Package and adaptable to IT/comms systems. To apply for the Front Desk Agent vacancy, please submit your CV to apply for this position or call us on (phone number removed) to discuss the opportunity further.
We are currently looking for a Day Concierge for an exciting new opportunity in a large and modern development located in East London (E14). The development consists of 1,400 residential units and is located a few minutes away from Canary Wharf (nearest station is Crossharbour on the DLR). As the Day Concierge, you will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have. You'll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager. Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes; Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Maintain accurate and timely records for all residents via the platform 'Buildinglink'. Hours: 4 on 4 off; 07:00-19:00 Salary: £32,061 per annum /£14.68 per hour Location: Canary Wharf (E14) (closest station is Crossharbour on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
May 15, 2026
Full time
We are currently looking for a Day Concierge for an exciting new opportunity in a large and modern development located in East London (E14). The development consists of 1,400 residential units and is located a few minutes away from Canary Wharf (nearest station is Crossharbour on the DLR). As the Day Concierge, you will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have. You'll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager. Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes; Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Maintain accurate and timely records for all residents via the platform 'Buildinglink'. Hours: 4 on 4 off; 07:00-19:00 Salary: £32,061 per annum /£14.68 per hour Location: Canary Wharf (E14) (closest station is Crossharbour on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Receptionist - London Join Our Prestigious Private Members' Club as a Receptionist / Reservation Agent The Rag, one of London's most distinguished private clubs, is seeking a personable and professional Receptionist / Reservation Agent to be the welcoming face of our exclusive establishment. Located at 36 Pall Mall in the heart of Mayfair, with stunning views over St James's Square, our club offers members a luxurious home away from home-familiar, comfortable, and inviting. THE RAG - ARMY & NAVY CLUB 36 Pall Mall, London SW1Y 5JN Our club proudly hosts members from around the globe, representing diverse backgrounds from both military and non-military sectors. We are committed to providing exceptional service and creating an elegant, discreet environment where every guest feels valued and cared for. Army and Navy Club Pall Mall, London Receptionist JOB DESCRIPTION Job Title: Receptionist Department: Front Hall Responsible to: Head Receptionist Location of Work: St James's, London (OnSite) Duration: Full time - Permanent Start Date: As soon as possible The Army and Navy Club also known as the Rag is one of London's most prestigious private clubs, welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. The Club is a hidden gem, situated at 36 Pall Mall in the heart of Mayfair with views over St James's Square and offers members a luxury home from home that's familiar, comfortable and welcoming. ABOUT YOU: You are an experienced hospitality professional able to assist with Front Hall operations and provide excellent customer service. Your professionalism allows you to adhere to service standards during the shift. You are a capable multi-tasker, managing various duties from accounting and reporting to member requests and complaints. You enjoy the fast-pace of the front hall operations and understand the importance of service standards. As the Front Hall representative, you maintain a professional environment while on duty. Your interpersonal skills allow you to address member needs and troubleshoot issues. Attention to detail and service excellence are essential for you. The Front Hall Receptionist provides support to all members and guests of the club during the their stay. You will enforce the standards of excellence while on duty and ensure all Front Hall operations run smoothly. PURPOSE: To assist with all front office operations and provide excellent customer service to members and guests during the shift. Handle accounting, reporting, and other tasks accurately and efficiently. Address member and guest requests, complaints, and inquiries professionally and promptly. Represent club management on duty together with the other members of the team. Coordinate across departments to ensure smooth operations and fulfilment of member/guest needs. Deliver outstanding service experiences and interactions during their stay. Safeguard club members and guests, facilities, and assets throughout your shift. Uphold safety and security protocol. Support the Head Receptionist and front hall team in executing all operations and services. Flexibility is required for a 7-day operation, with a focus on ensuring adequate night shift coverage. DUTIES AND RESPONSIBILITIES: Front Desk Operations: Greet members and guests upon arrival and assist with check-ins / check-outs Provide members and guests with information and handle requests Keep front desk area tidy and organised Listen and respond to member queries and requests Accounting: Assist with end of shift reconciliations Prepare bills for departing members and guests Support accurate and timely night audit Record all room reservations in reservations database Ensure correct room allocation Maintain clear records of member bookings Administration: Respond professionally to member and guest complaints and issues Maintain awareness of nightly arrivals/activities Uphold excellent service standards Be aware of club activities and visiting guests Safety/Security: Adhere to all fire safety procedures Report any suspicious behaviour or safety hazards Support secure storage of member valuables Team Support: Provide assistance to night management as needed Support cross-departmental coordination Assist with training new night staff Liaise with departments to address issues General: Perform occasional tasks outside of routine duties Be fully conversant with club rules and policies Liaise with porters on parking and other matters RECEPTIONIST QUALIFICATIONS AND SKILLS: 1-2 years' experience in customer service or hospitality Strong communication skills Ability to learn club systems and software Exceptional customer service skills Basic computer knowledge Comfort working independently and with minimal supervision Service focused Able to multi-task in a fast paced environment PREREQUISITIES: Well presented with excellent interpersonal and communication skills. Proactive and highly organised, capable and flexible. Confident & approachable Computer literacy, administrative skills Have excellent multi-tasking skills Customer service orientation Attention to detail and accuracy Ability to handle stress and stay calm under pressure Conflict resolution skills, decision making and judgment skills Team work, flexible regarding work schedules Ability to respond appropriately to diverse customers and guests EXPERIENCE: Previous Front Office experience in a Mid-scale or Luxury property is required. Previous customer service and general computer experience required. Employee Benefits: Progression within the role Additional holidays during the Christmas break Interest-free season ticket loan Long service award scheme Retirement Gift Scheme Flow: Online Training Uniform and laundry service Free meals on duty Free eye test and glasses vouchers Additional services: Generous Pension scheme EAP & Employee wellbeing services Chairman's Staff Fund
Oct 04, 2025
Full time
Receptionist - London Join Our Prestigious Private Members' Club as a Receptionist / Reservation Agent The Rag, one of London's most distinguished private clubs, is seeking a personable and professional Receptionist / Reservation Agent to be the welcoming face of our exclusive establishment. Located at 36 Pall Mall in the heart of Mayfair, with stunning views over St James's Square, our club offers members a luxurious home away from home-familiar, comfortable, and inviting. THE RAG - ARMY & NAVY CLUB 36 Pall Mall, London SW1Y 5JN Our club proudly hosts members from around the globe, representing diverse backgrounds from both military and non-military sectors. We are committed to providing exceptional service and creating an elegant, discreet environment where every guest feels valued and cared for. Army and Navy Club Pall Mall, London Receptionist JOB DESCRIPTION Job Title: Receptionist Department: Front Hall Responsible to: Head Receptionist Location of Work: St James's, London (OnSite) Duration: Full time - Permanent Start Date: As soon as possible The Army and Navy Club also known as the Rag is one of London's most prestigious private clubs, welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. The Club is a hidden gem, situated at 36 Pall Mall in the heart of Mayfair with views over St James's Square and offers members a luxury home from home that's familiar, comfortable and welcoming. ABOUT YOU: You are an experienced hospitality professional able to assist with Front Hall operations and provide excellent customer service. Your professionalism allows you to adhere to service standards during the shift. You are a capable multi-tasker, managing various duties from accounting and reporting to member requests and complaints. You enjoy the fast-pace of the front hall operations and understand the importance of service standards. As the Front Hall representative, you maintain a professional environment while on duty. Your interpersonal skills allow you to address member needs and troubleshoot issues. Attention to detail and service excellence are essential for you. The Front Hall Receptionist provides support to all members and guests of the club during the their stay. You will enforce the standards of excellence while on duty and ensure all Front Hall operations run smoothly. PURPOSE: To assist with all front office operations and provide excellent customer service to members and guests during the shift. Handle accounting, reporting, and other tasks accurately and efficiently. Address member and guest requests, complaints, and inquiries professionally and promptly. Represent club management on duty together with the other members of the team. Coordinate across departments to ensure smooth operations and fulfilment of member/guest needs. Deliver outstanding service experiences and interactions during their stay. Safeguard club members and guests, facilities, and assets throughout your shift. Uphold safety and security protocol. Support the Head Receptionist and front hall team in executing all operations and services. Flexibility is required for a 7-day operation, with a focus on ensuring adequate night shift coverage. DUTIES AND RESPONSIBILITIES: Front Desk Operations: Greet members and guests upon arrival and assist with check-ins / check-outs Provide members and guests with information and handle requests Keep front desk area tidy and organised Listen and respond to member queries and requests Accounting: Assist with end of shift reconciliations Prepare bills for departing members and guests Support accurate and timely night audit Record all room reservations in reservations database Ensure correct room allocation Maintain clear records of member bookings Administration: Respond professionally to member and guest complaints and issues Maintain awareness of nightly arrivals/activities Uphold excellent service standards Be aware of club activities and visiting guests Safety/Security: Adhere to all fire safety procedures Report any suspicious behaviour or safety hazards Support secure storage of member valuables Team Support: Provide assistance to night management as needed Support cross-departmental coordination Assist with training new night staff Liaise with departments to address issues General: Perform occasional tasks outside of routine duties Be fully conversant with club rules and policies Liaise with porters on parking and other matters RECEPTIONIST QUALIFICATIONS AND SKILLS: 1-2 years' experience in customer service or hospitality Strong communication skills Ability to learn club systems and software Exceptional customer service skills Basic computer knowledge Comfort working independently and with minimal supervision Service focused Able to multi-task in a fast paced environment PREREQUISITIES: Well presented with excellent interpersonal and communication skills. Proactive and highly organised, capable and flexible. Confident & approachable Computer literacy, administrative skills Have excellent multi-tasking skills Customer service orientation Attention to detail and accuracy Ability to handle stress and stay calm under pressure Conflict resolution skills, decision making and judgment skills Team work, flexible regarding work schedules Ability to respond appropriately to diverse customers and guests EXPERIENCE: Previous Front Office experience in a Mid-scale or Luxury property is required. Previous customer service and general computer experience required. Employee Benefits: Progression within the role Additional holidays during the Christmas break Interest-free season ticket loan Long service award scheme Retirement Gift Scheme Flow: Online Training Uniform and laundry service Free meals on duty Free eye test and glasses vouchers Additional services: Generous Pension scheme EAP & Employee wellbeing services Chairman's Staff Fund
Full stack Development Typescript Python Dast API Agent Frameworks MCP 3-5 years' experience Ideally with NatWest experience too The role is to build a Front Desk for Finance Work, powered by AI. So a work reception desk that uses webform to gather information then AI responds to that request. Join us as a Web Application Developer In this key role, you'll lead and collaborate with multiple stakeholders to design, build and deliver solutions to internal customers You'll be partnering with the business and technical stakeholders, driving out high quality value add web based solutions This is an opportunity to gain exposure as you educate and sell opportunities and developments in web based applications across the bank What you'll do As a Web Application Developer, you'll be designing, building and supporting web based applications, as well as producing resilient and long lived software that meets current non-functional requirements and is flexible to cope with future functional and non-functional needs. You'll also be: Assessing user requirements and stories to arrive at effort required Internally validating all code written for yourself and peers Managing environments and code through QA and release processes Supporting and mentoring team members to deliver code as per set standards and processes The skills you'll need We're looking for someone with extensive knowledge and experience with a proven track record across relevant web based languages and technologies, paired with extensive knowledge and experience of building web based applications. You'll be educated to degree level in computer science, software engineering, similar or hold equivalent experience. You'll be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues, with good collaboration and stakeholder management skills. You'll also demonstrate: Relevant experience from an industry in developing web based applications The ability to rapidly and effectively understand and translate product and business requirements into technical solutions The ability to rapidly and effectively understand and be able to support, modify and maintain systems and code developed by other engineering teams Experience of working in Agile projects A willingness to both teach others and learn new techniques
Oct 01, 2025
Contractor
Full stack Development Typescript Python Dast API Agent Frameworks MCP 3-5 years' experience Ideally with NatWest experience too The role is to build a Front Desk for Finance Work, powered by AI. So a work reception desk that uses webform to gather information then AI responds to that request. Join us as a Web Application Developer In this key role, you'll lead and collaborate with multiple stakeholders to design, build and deliver solutions to internal customers You'll be partnering with the business and technical stakeholders, driving out high quality value add web based solutions This is an opportunity to gain exposure as you educate and sell opportunities and developments in web based applications across the bank What you'll do As a Web Application Developer, you'll be designing, building and supporting web based applications, as well as producing resilient and long lived software that meets current non-functional requirements and is flexible to cope with future functional and non-functional needs. You'll also be: Assessing user requirements and stories to arrive at effort required Internally validating all code written for yourself and peers Managing environments and code through QA and release processes Supporting and mentoring team members to deliver code as per set standards and processes The skills you'll need We're looking for someone with extensive knowledge and experience with a proven track record across relevant web based languages and technologies, paired with extensive knowledge and experience of building web based applications. You'll be educated to degree level in computer science, software engineering, similar or hold equivalent experience. You'll be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues, with good collaboration and stakeholder management skills. You'll also demonstrate: Relevant experience from an industry in developing web based applications The ability to rapidly and effectively understand and translate product and business requirements into technical solutions The ability to rapidly and effectively understand and be able to support, modify and maintain systems and code developed by other engineering teams Experience of working in Agile projects A willingness to both teach others and learn new techniques
