Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 17, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 17, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
IBA Account Handler Fully Remote London Market Cash allocations, reconciliations Your new company A well-established insurance brokerage operating within the London Market, with a strong focus on compliance, operational excellence and client service. The organisation has a dedicated IBA function supporting broking teams and market relationships and offers a fully remote working model. You will be working within a team of 6 reporting to the IBA Manager. Your new role You will join the business as an IBA Account Handler within the IBA Operations team, reporting to an IBA Team Leader. This role is responsible for the end-to-end delivery of IBA processes, ensuring accuracy, compliance and timely resolution of client and market transactions. You will manage your own portfolio of accounts and play a key role in cash allocations, reconciliations, credit control and query resolution, while supporting reporting and KPI analysis across the team. Key responsibilities include: Full responsibility for a range of IBA accounts, including credit control and statement production Liaising with brokers and technical teams to support collection activity Timely reconciliation and allocation of incoming receipts and outgoing payments Investigating discrepancies and following issues through to resolution Responding to client and market queries and managing incoming correspondence Chasing outstanding balances directly with clients and markets Maintaining accurate and up-to-date internal reporting systems Supporting daily, weekly and monthly KPI reporting Adhering to internal processes, procedures and regulatory requirements Managing electronic filing systems and shared mailboxes What you'll need to succeed Previous experience in an IBA, accounts or operational finance role within insurance Good working knowledge of London Market processes Understanding of CASS rules and FCA regulations Experience with cash allocation and reconciliations Strong communication skills, both written and verbal Highly organised with strong time management and prioritisation skills Ability to work independently and use initiative in a remote environment What you'll get in return Fully remote working arrangement Opportunity to work within a well-established and structured IBA function Exposure to London Market insurance operations Stable role with clear processes and responsibilities Supportive team environment with ongoing learning and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2026
Full time
IBA Account Handler Fully Remote London Market Cash allocations, reconciliations Your new company A well-established insurance brokerage operating within the London Market, with a strong focus on compliance, operational excellence and client service. The organisation has a dedicated IBA function supporting broking teams and market relationships and offers a fully remote working model. You will be working within a team of 6 reporting to the IBA Manager. Your new role You will join the business as an IBA Account Handler within the IBA Operations team, reporting to an IBA Team Leader. This role is responsible for the end-to-end delivery of IBA processes, ensuring accuracy, compliance and timely resolution of client and market transactions. You will manage your own portfolio of accounts and play a key role in cash allocations, reconciliations, credit control and query resolution, while supporting reporting and KPI analysis across the team. Key responsibilities include: Full responsibility for a range of IBA accounts, including credit control and statement production Liaising with brokers and technical teams to support collection activity Timely reconciliation and allocation of incoming receipts and outgoing payments Investigating discrepancies and following issues through to resolution Responding to client and market queries and managing incoming correspondence Chasing outstanding balances directly with clients and markets Maintaining accurate and up-to-date internal reporting systems Supporting daily, weekly and monthly KPI reporting Adhering to internal processes, procedures and regulatory requirements Managing electronic filing systems and shared mailboxes What you'll need to succeed Previous experience in an IBA, accounts or operational finance role within insurance Good working knowledge of London Market processes Understanding of CASS rules and FCA regulations Experience with cash allocation and reconciliations Strong communication skills, both written and verbal Highly organised with strong time management and prioritisation skills Ability to work independently and use initiative in a remote environment What you'll get in return Fully remote working arrangement Opportunity to work within a well-established and structured IBA function Exposure to London Market insurance operations Stable role with clear processes and responsibilities Supportive team environment with ongoing learning and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Advancing People - Recruitment Specialists are now recruiting for a remote Insurance Claims Complaints Specialist to join a VC Backed Tech company who are using AI to help insurers process Claims in record time. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Complaints Specialist you will be responsible managing complaints end to end, from first notification through to a successful outcome. To be considered for this role you must have proven Insurance complaints experience within at least one of the following sectors: Automotive - Property - Travel - Gadget/Warranty - Pet This role is ideal for: An experienced complaints specialist who wants real ownership in a high-growth environment A senior insurance claims handler ready to specialise and build a function from scratch The Role: Own your specialist function end to end with high autonomy Investigate, build cases, and drive outcomes across the claims portfolio Develop and improve processes, templates, and workflows as the function scales Coach claims handlers on identifying relevant opportunities at the point of claim Track and report on performance metrics for your function Attend client meetings as a domain expert in your specialism Maintain accurate records for audit, compliance, and client reporting The Person: Based anywhere within the UK or Ireland with work authorisation At least 2+ years of experience handling insurance complaints, quality assurance, or regulatory compliance Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is beneficial Startup or high-growth experience is a plus This is a full time Permanent fully remote position offering an annual salary of 45,000 - 55,000 + 15% Bonus + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 16, 2026
Full time
Advancing People - Recruitment Specialists are now recruiting for a remote Insurance Claims Complaints Specialist to join a VC Backed Tech company who are using AI to help insurers process Claims in record time. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Complaints Specialist you will be responsible managing complaints end to end, from first notification through to a successful outcome. To be considered for this role you must have proven Insurance complaints experience within at least one of the following sectors: Automotive - Property - Travel - Gadget/Warranty - Pet This role is ideal for: An experienced complaints specialist who wants real ownership in a high-growth environment A senior insurance claims handler ready to specialise and build a function from scratch The Role: Own your specialist function end to end with high autonomy Investigate, build cases, and drive outcomes across the claims portfolio Develop and improve processes, templates, and workflows as the function scales Coach claims handlers on identifying relevant opportunities at the point of claim Track and report on performance metrics for your function Attend client meetings as a domain expert in your specialism Maintain accurate records for audit, compliance, and client reporting The Person: Based anywhere within the UK or Ireland with work authorisation At least 2+ years of experience handling insurance complaints, quality assurance, or regulatory compliance Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is beneficial Startup or high-growth experience is a plus This is a full time Permanent fully remote position offering an annual salary of 45,000 - 55,000 + 15% Bonus + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Deputy Renewals ManagerLancing (Hybrid)£35,000 - £40,000 + benefits Reporting into the Renewals Manager, you ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers. Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments. There is also a generous pension scheme on offer. This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%! And because the company invests heavily in mentoring and development, you ll be part of a team that supports your growth, whether that s through formal training or on-the-job learning. What you ll do You ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support. This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports. You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans. Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements. The role involves training and supporting both new starters and existing team members, with full training provided. While insurance experience is beneficial, it is not essential. This opportunity is ideal for someone who enjoys understanding clients needs and helping them make informed decisions to protect their organisations. The role also offers involvement in projects and volunteering initiatives. What you ll need At least 1 year's management experience in an insurance setting. Strong understanding of insurance processes and client needs. Desire to develop leadership skills and take on greater responsibility. About the company The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core. They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you ll be part of a team that supports your development every day! Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
May 16, 2026
Full time
Deputy Renewals ManagerLancing (Hybrid)£35,000 - £40,000 + benefits Reporting into the Renewals Manager, you ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers. Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments. There is also a generous pension scheme on offer. This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%! And because the company invests heavily in mentoring and development, you ll be part of a team that supports your growth, whether that s through formal training or on-the-job learning. What you ll do You ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support. This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports. You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans. Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements. The role involves training and supporting both new starters and existing team members, with full training provided. While insurance experience is beneficial, it is not essential. This opportunity is ideal for someone who enjoys understanding clients needs and helping them make informed decisions to protect their organisations. The role also offers involvement in projects and volunteering initiatives. What you ll need At least 1 year's management experience in an insurance setting. Strong understanding of insurance processes and client needs. Desire to develop leadership skills and take on greater responsibility. About the company The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core. They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you ll be part of a team that supports your development every day! Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually We are looking for a motivated and click apply for full job details
May 16, 2026
Full time
Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually We are looking for a motivated and click apply for full job details
This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the Gillingham area close to the train station so you will need to live fairly local to make commuting easy. The company deal with both residential and Commercial property and are looking for candidates with at least 2 years of relevant Insurance broking experience ideally within Household or Property Insurance. Please don't apply if you don't work in Insurance. This is a varied position incorporating the duties of a client facing account handler and renewals executive. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. If you are looking for the best training and career prospect on offer and a positive Medway based company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .
May 16, 2026
Full time
This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the Gillingham area close to the train station so you will need to live fairly local to make commuting easy. The company deal with both residential and Commercial property and are looking for candidates with at least 2 years of relevant Insurance broking experience ideally within Household or Property Insurance. Please don't apply if you don't work in Insurance. This is a varied position incorporating the duties of a client facing account handler and renewals executive. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. If you are looking for the best training and career prospect on offer and a positive Medway based company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .
Jonathan Lee Recruitment Ltd
Wellington, Shropshire
Claims Handler £26,000 £30,000 Office Based Looking for a Claims Handler role where you re valued, supported, and treated like part of the team? This growing specialist insurance brokerage is looking for an experienced Insurance Claims Handler to join their friendly, supportive claims team. If you enjoy managing claims from First Notification of Loss through to settlement and want a company that invests in you with paid qualifications and genuine career development, this could be a great next step. The Role as a Claims Handler In this role, you ll manage a varied caseload of insurance claims from start to finish, ensuring a smooth and professional claims experience for commercial clients. Key Responsibilities Manage insurance claims from FNOL to settlement Communicate with insurers, loss adjusters, and policyholders Handle commercial insurance claims with accuracy and care Negotiate fair and timely settlements Maintain detailed and compliant claims documentation Work closely with the wider brokerage team About You Experience as a Claims Handler within an insurer or brokerage or experience within general Insurance Confident, clear communication and negotiation skills Highly organised with strong attention to detail Comfortable in a busy, office-based environment What s on Offer £26,000 - £30,000 salary 25 days holiday + bank holidays Your birthday off Additional company benefits Fully funded professional development and insurance qualifications Supportive team within a growing brokerage If you re looking for a long-term role where your claims experience is genuinely appreciated and your development is fully supported, we d love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 15, 2026
Full time
Claims Handler £26,000 £30,000 Office Based Looking for a Claims Handler role where you re valued, supported, and treated like part of the team? This growing specialist insurance brokerage is looking for an experienced Insurance Claims Handler to join their friendly, supportive claims team. If you enjoy managing claims from First Notification of Loss through to settlement and want a company that invests in you with paid qualifications and genuine career development, this could be a great next step. The Role as a Claims Handler In this role, you ll manage a varied caseload of insurance claims from start to finish, ensuring a smooth and professional claims experience for commercial clients. Key Responsibilities Manage insurance claims from FNOL to settlement Communicate with insurers, loss adjusters, and policyholders Handle commercial insurance claims with accuracy and care Negotiate fair and timely settlements Maintain detailed and compliant claims documentation Work closely with the wider brokerage team About You Experience as a Claims Handler within an insurer or brokerage or experience within general Insurance Confident, clear communication and negotiation skills Highly organised with strong attention to detail Comfortable in a busy, office-based environment What s on Offer £26,000 - £30,000 salary 25 days holiday + bank holidays Your birthday off Additional company benefits Fully funded professional development and insurance qualifications Supportive team within a growing brokerage If you re looking for a long-term role where your claims experience is genuinely appreciated and your development is fully supported, we d love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
May 15, 2026
Full time
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
Ernest Gordon Recruitment Limited
Mansfield, Nottinghamshire
Claims Handler (Insurance / Motor Trade) 28,000 - 30,000 + Funded Qualifications + Internal Training + Progression to Senior + Great Working Environment Mansfield Are you a Claims Handler or similar from an Insurance background, looking for a Monday - Friday. 9am - 5pm role where you will build a long term career alongside a friendly team? On offer is the opportunity to join a highly specialist team, with a wealth of insurance experience. Established over 40 years ago, they have a great local reputation for their exceptional client service, and are expanding rapidly due to continued demand, providing tailor made, sector specific support to a variety of clients. You will be responsible for reviewing insurance claims for customers to ensure their eligibility for coverage, working as a key part of a small but dynamic team. This role would suit a Claims Handler or similar from an Insurance background looking for a stable role, 9-5pm role with future progression opportunities. The Role: Manage the process and provide guidance on making a claim Gathering required information and documents to support claim Monitoring a claim's progress and ensure its efficiency Investigating any potentially fraudulent claims Consulting and collaborating with other legal and claims professionals to assess the claim terms The Person: Claims Handler or similar Insurance background Commutable to Mansfield Job Reference BBBH 24938 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Claims Handler (Insurance / Motor Trade) 28,000 - 30,000 + Funded Qualifications + Internal Training + Progression to Senior + Great Working Environment Mansfield Are you a Claims Handler or similar from an Insurance background, looking for a Monday - Friday. 9am - 5pm role where you will build a long term career alongside a friendly team? On offer is the opportunity to join a highly specialist team, with a wealth of insurance experience. Established over 40 years ago, they have a great local reputation for their exceptional client service, and are expanding rapidly due to continued demand, providing tailor made, sector specific support to a variety of clients. You will be responsible for reviewing insurance claims for customers to ensure their eligibility for coverage, working as a key part of a small but dynamic team. This role would suit a Claims Handler or similar from an Insurance background looking for a stable role, 9-5pm role with future progression opportunities. The Role: Manage the process and provide guidance on making a claim Gathering required information and documents to support claim Monitoring a claim's progress and ensure its efficiency Investigating any potentially fraudulent claims Consulting and collaborating with other legal and claims professionals to assess the claim terms The Person: Claims Handler or similar Insurance background Commutable to Mansfield Job Reference BBBH 24938 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Our very successful and growing Client is recruiting a Commercial Account Executive to build on their continued success. In this Account Executive role, you will take over a large book of business, which you will service and look to develop, but your first priority will be retention. This is a book with clients whose premiums range up to 100k and is not trade specific, giving you a great mix of clients. Also they have an excellent reward package to recognise successful Account Executives. These are based on the organic growth of your book and also on any introductions you make to other areas of the Group. To be a successful Commercial Account Executive you will have general Commercial Insurance experience working with a range of Clients, giving you a background with the main classes of business, ideally in a client servicing role already. You will be able to work from home, and flexibly in the office, working with the full support of Account Handlers, all doing everything they can for your clients.
May 15, 2026
Full time
Our very successful and growing Client is recruiting a Commercial Account Executive to build on their continued success. In this Account Executive role, you will take over a large book of business, which you will service and look to develop, but your first priority will be retention. This is a book with clients whose premiums range up to 100k and is not trade specific, giving you a great mix of clients. Also they have an excellent reward package to recognise successful Account Executives. These are based on the organic growth of your book and also on any introductions you make to other areas of the Group. To be a successful Commercial Account Executive you will have general Commercial Insurance experience working with a range of Clients, giving you a background with the main classes of business, ideally in a client servicing role already. You will be able to work from home, and flexibly in the office, working with the full support of Account Handlers, all doing everything they can for your clients.
Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: At Unity Insurance, part of the Scouts movement, we re proud to help charities, youth groups, and organisations like Scouts and Guides protect the people, places, and activities that matter most. We re a small, supportive team with a big heart, and we re looking for an experienced Account Handler to join us. If you re passionate about delivering great customer service, enjoy building relationships, and want to make a difference through your work, we d love to hear from you. This is a fantastic opportunity to join a friendly organisation where your contribution is valued and your work has real purpose. What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Sunday 31st May 2026 Interviews will be held on Monday 8th June 2026 in Lancing. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
May 15, 2026
Full time
Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: At Unity Insurance, part of the Scouts movement, we re proud to help charities, youth groups, and organisations like Scouts and Guides protect the people, places, and activities that matter most. We re a small, supportive team with a big heart, and we re looking for an experienced Account Handler to join us. If you re passionate about delivering great customer service, enjoy building relationships, and want to make a difference through your work, we d love to hear from you. This is a fantastic opportunity to join a friendly organisation where your contribution is valued and your work has real purpose. What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Sunday 31st May 2026 Interviews will be held on Monday 8th June 2026 in Lancing. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices across the UK, and are now keen to add a new Account Handler to their team, to work from their Reading office (based in Pangbourne). This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. This would be an ideal role for an Account Handler who in the mid to long term would be looking to progress into an Account Executive role. They handle a wide array of commercial risks, including some High Hazard sectors, well as some HNW/personal lines business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a small book of existing clients and be responsible for managing their accounts on a day to day basis, as well as developing your own new business cases too. This office is currently a small team of 9 but they have plans to grow this office quickly, so an exciting time to be joining here. In order to be considered for this role, you will need to have at least 3 years + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £30k-£35k depending on experience with bonuses Hybrid working is available and working hours are 9am-5pm If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment
May 15, 2026
Full time
We are currently recruiting for fast growing and highly ambitious broking group, who have several offices across the UK, and are now keen to add a new Account Handler to their team, to work from their Reading office (based in Pangbourne). This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. This would be an ideal role for an Account Handler who in the mid to long term would be looking to progress into an Account Executive role. They handle a wide array of commercial risks, including some High Hazard sectors, well as some HNW/personal lines business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a small book of existing clients and be responsible for managing their accounts on a day to day basis, as well as developing your own new business cases too. This office is currently a small team of 9 but they have plans to grow this office quickly, so an exciting time to be joining here. In order to be considered for this role, you will need to have at least 3 years + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £30k-£35k depending on experience with bonuses Hybrid working is available and working hours are 9am-5pm If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment
Join Our Team as a (B2B Insurance) Operations Administrator! Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem-solving, we want to hear from you! About the Role: As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks, including: Coordinating diaries and scheduling internal/external meetings. Assisting with management meetings by preparing agendas and taking notes. Ensuring accurate data entry and maintaining client and partner records. Liaising with business partners to assist with day-to-day account administration and underwriting referrals. Producing reports and supporting training presentations. Monitoring inboxes, handling calls, and responding to queries professionally. Arranging travel and accommodation when necessary. Managing general administrative duties, including post, filing, and document management. What You Bring: We're looking for a candidate who is self-motivated, inquisitive, and adaptable. Your skill set should include: A minimum of 2 years' experience in insurance. Intermediate Excel skills. Excellent email and letter drafting abilities. A confident telephone manner with a friendly approach. Strong written and verbal communication skills, adaptable to your audience. Ability to prioritise and work flexibly across multiple tasks. High computer literacy and attention to detail. Excellent diary and time management skills. Comfort in working independently when required. A commitment to confidentiality and discretion. A customer-first mindset with resilience and a collaborative spirit. What We Offer: In return for your skills and dedication, we provide a supportive and dynamic work environment with a range of excellent perks: Competitive Salary: 24,000 - 28,000 per year (depending on experience). Pension Contributions . Continuous Career Development: Regular appraisals to support your growth. Private Medical Insurance . Wednesday Cakes on us - because who doesn't love a midweek treat? A fantastic working location in Guildford, ideal for commuting (3 days a week). A modern office environment. Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period. Annual Salary Reviews. Available after successful completion of probationary period. Role Details: Job Type: Full-time, Permanent, Hybrid - Mon & Fri WFH Working Pattern: Monday to Friday (9am - 5pm with 1 hr lunch) Location: Guildford (near Central bus station) and free parking 15 mins walk away If you're ready to take the next step in your career and join a team that values initiative and responsibility, apply today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Join Our Team as a (B2B Insurance) Operations Administrator! Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem-solving, we want to hear from you! About the Role: As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks, including: Coordinating diaries and scheduling internal/external meetings. Assisting with management meetings by preparing agendas and taking notes. Ensuring accurate data entry and maintaining client and partner records. Liaising with business partners to assist with day-to-day account administration and underwriting referrals. Producing reports and supporting training presentations. Monitoring inboxes, handling calls, and responding to queries professionally. Arranging travel and accommodation when necessary. Managing general administrative duties, including post, filing, and document management. What You Bring: We're looking for a candidate who is self-motivated, inquisitive, and adaptable. Your skill set should include: A minimum of 2 years' experience in insurance. Intermediate Excel skills. Excellent email and letter drafting abilities. A confident telephone manner with a friendly approach. Strong written and verbal communication skills, adaptable to your audience. Ability to prioritise and work flexibly across multiple tasks. High computer literacy and attention to detail. Excellent diary and time management skills. Comfort in working independently when required. A commitment to confidentiality and discretion. A customer-first mindset with resilience and a collaborative spirit. What We Offer: In return for your skills and dedication, we provide a supportive and dynamic work environment with a range of excellent perks: Competitive Salary: 24,000 - 28,000 per year (depending on experience). Pension Contributions . Continuous Career Development: Regular appraisals to support your growth. Private Medical Insurance . Wednesday Cakes on us - because who doesn't love a midweek treat? A fantastic working location in Guildford, ideal for commuting (3 days a week). A modern office environment. Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period. Annual Salary Reviews. Available after successful completion of probationary period. Role Details: Job Type: Full-time, Permanent, Hybrid - Mon & Fri WFH Working Pattern: Monday to Friday (9am - 5pm with 1 hr lunch) Location: Guildford (near Central bus station) and free parking 15 mins walk away If you're ready to take the next step in your career and join a team that values initiative and responsibility, apply today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Client Details Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Description As a Claims Handler you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media. Profile Previous claims or customer service experience Confident telephone manner and excellent communication skills Thrive in a busy targeted environment Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26200+ reputable insurance business in Morley+ exciting time to join the team+ good progression and development+ competitive benefits package+ free parking+ accessible location from Leeds and Bradford+ great team and culture+ no shift patterns or weekends+ immediate interviews being held please apply now to avoid disappointment
May 15, 2026
Full time
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Client Details Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Description As a Claims Handler you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media. Profile Previous claims or customer service experience Confident telephone manner and excellent communication skills Thrive in a busy targeted environment Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26200+ reputable insurance business in Morley+ exciting time to join the team+ good progression and development+ competitive benefits package+ free parking+ accessible location from Leeds and Bradford+ great team and culture+ no shift patterns or weekends+ immediate interviews being held please apply now to avoid disappointment
Are you working in Commercial Insurance sales? An exciting opportunity for an experienced Insurance professional to join a successful and very friendly Insurance Broker in the South Essex area with great training and career prospects. We are looking for applicants who have prior experience of working within a Commercial Insurance broking and sales environment as an account handler, account executive or sales exec. This role is servicing a book of Commercial business as well as helping to grow and develop the book so there is a big New Business element as well as looking for cross sales at all times. The clients are mainly Commercial so you would be dealing with Property, Construction, Combined, Fleet and Liability business in the main amongst others. There are great opportunities for anyone with real flair for new business to make some real money! This is a fantastic opportunity for someone looking for career progression within the Insurance market as this company offer excellent training facilities along with support towards industry recognised qualifications. A very solid salary, benefits package and career progression come as standard with this excellent broker. Your application will be dealt with in the strictest confidence, apply today for more info.
May 15, 2026
Full time
Are you working in Commercial Insurance sales? An exciting opportunity for an experienced Insurance professional to join a successful and very friendly Insurance Broker in the South Essex area with great training and career prospects. We are looking for applicants who have prior experience of working within a Commercial Insurance broking and sales environment as an account handler, account executive or sales exec. This role is servicing a book of Commercial business as well as helping to grow and develop the book so there is a big New Business element as well as looking for cross sales at all times. The clients are mainly Commercial so you would be dealing with Property, Construction, Combined, Fleet and Liability business in the main amongst others. There are great opportunities for anyone with real flair for new business to make some real money! This is a fantastic opportunity for someone looking for career progression within the Insurance market as this company offer excellent training facilities along with support towards industry recognised qualifications. A very solid salary, benefits package and career progression come as standard with this excellent broker. Your application will be dealt with in the strictest confidence, apply today for more info.
Team Manager: Private Client Operations Location: Edinburgh (Hybrid: 3 days Office / 2 days Home) Team Size: 14 Account Handlers Package: £50 - £60 K + Benefits The Opportunity: Lead the Engine Room of Private Wealth Our client is a global, employee-owned insurance leader that prioritizes people over policy numbers. We are seeking an operational Team Manager to lead, mentor, and elevate a high-performing team of 14 Private Client Account Handlers in our Edinburgh hub. This isn't a "back-seat" management role. You will be the cultural and technical heartbeat of the team, ensuring that our High-Net-Worth (HNW) clients receive a gold-standard service while fostering an environment where your handlers can thrive, develop, and progress. People Leadership & Coaching Team Orchestration: Lead and inspire a team of 14 Account Handlers, managing day-to-day workflows to ensure seamless client service. Talent Development: Conduct regular 1-to-1s and coaching sessions. You will identify training gaps and mentor handlers through their CII qualification journeys. Performance Management: Set clear KPIs and SMART objectives, ensuring the team stays motivated and aligned with the firm s "client-first" ethos. Recruitment & Onboarding: Lead the hiring process for new talent and ensure a best-in-class integration into the team. Operational Excellence Workflow Management: Oversight of the renewal cycle, mid-term adjustments (MTAs), and new business processing to ensure 100% accuracy and contract certainty. Service Standards: Monitor call quality and correspondence, reducing abandonment rates and ensuring every HNW interaction is sophisticated and professional. Compliance Oversight: Act as the first line of defense for FCA and GDPR compliance, ensuring all 14 handlers adhere to strict UK regulatory standards. Strategic Contribution Process Innovation: Identify "bottlenecks" in the current handling process and implement smarter ways of working. Retention Strategy: Analyze lapse reports and renewal data to drive industry-leading retention rates across the team s portfolio. Stakeholder Collaboration: Build strong internal networks with Brokers and Directors to ensure a unified approach to client wealth management. The Profile Proven Leadership: Experience managing a team of at least 8 10+ individuals within a UK insurance or financial services environment. HNW Expertise: A minimum of 7 years experience in the insurance market, with a deep understanding of the private client sector. Qualified Professional: Dip CII certified (working towards ACII) and ideally ILM Level 3/5 certified. Operational Precision: A data-driven mindset with the ability to manage high volumes of work without compromising on quality. Communication: The ability to influence, de-escalate complex client issues, and motivate a diverse team. Why Join a Leader? Employee Ownership: When the company wins, you win. Access to a unique share scheme that puts the business in your hands. Hybrid Empowerment: A balanced 3:2 hybrid model designed around trust and professional autonomy. Culture of Bravery: We encourage our managers to try new leadership styles and operational ideas. Well-being First: Comprehensive benefits including volunteering days, mental health support, and a commitment to work-life harmony. Are you ready to lead 14 of the best handlers in the business? APPLY TODAY! Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE.
May 15, 2026
Full time
Team Manager: Private Client Operations Location: Edinburgh (Hybrid: 3 days Office / 2 days Home) Team Size: 14 Account Handlers Package: £50 - £60 K + Benefits The Opportunity: Lead the Engine Room of Private Wealth Our client is a global, employee-owned insurance leader that prioritizes people over policy numbers. We are seeking an operational Team Manager to lead, mentor, and elevate a high-performing team of 14 Private Client Account Handlers in our Edinburgh hub. This isn't a "back-seat" management role. You will be the cultural and technical heartbeat of the team, ensuring that our High-Net-Worth (HNW) clients receive a gold-standard service while fostering an environment where your handlers can thrive, develop, and progress. People Leadership & Coaching Team Orchestration: Lead and inspire a team of 14 Account Handlers, managing day-to-day workflows to ensure seamless client service. Talent Development: Conduct regular 1-to-1s and coaching sessions. You will identify training gaps and mentor handlers through their CII qualification journeys. Performance Management: Set clear KPIs and SMART objectives, ensuring the team stays motivated and aligned with the firm s "client-first" ethos. Recruitment & Onboarding: Lead the hiring process for new talent and ensure a best-in-class integration into the team. Operational Excellence Workflow Management: Oversight of the renewal cycle, mid-term adjustments (MTAs), and new business processing to ensure 100% accuracy and contract certainty. Service Standards: Monitor call quality and correspondence, reducing abandonment rates and ensuring every HNW interaction is sophisticated and professional. Compliance Oversight: Act as the first line of defense for FCA and GDPR compliance, ensuring all 14 handlers adhere to strict UK regulatory standards. Strategic Contribution Process Innovation: Identify "bottlenecks" in the current handling process and implement smarter ways of working. Retention Strategy: Analyze lapse reports and renewal data to drive industry-leading retention rates across the team s portfolio. Stakeholder Collaboration: Build strong internal networks with Brokers and Directors to ensure a unified approach to client wealth management. The Profile Proven Leadership: Experience managing a team of at least 8 10+ individuals within a UK insurance or financial services environment. HNW Expertise: A minimum of 7 years experience in the insurance market, with a deep understanding of the private client sector. Qualified Professional: Dip CII certified (working towards ACII) and ideally ILM Level 3/5 certified. Operational Precision: A data-driven mindset with the ability to manage high volumes of work without compromising on quality. Communication: The ability to influence, de-escalate complex client issues, and motivate a diverse team. Why Join a Leader? Employee Ownership: When the company wins, you win. Access to a unique share scheme that puts the business in your hands. Hybrid Empowerment: A balanced 3:2 hybrid model designed around trust and professional autonomy. Culture of Bravery: We encourage our managers to try new leadership styles and operational ideas. Well-being First: Comprehensive benefits including volunteering days, mental health support, and a commitment to work-life harmony. Are you ready to lead 14 of the best handlers in the business? APPLY TODAY! Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE.
An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed
May 15, 2026
Full time
An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed
Our very successful and growing Client is recruiting a Commercial Account Executive to build on their continued success. In this Account Executive role, you will take over a large book of business, which you will service and look to develop, but your first priority will be retention. This is a book with clients whose premiums range up to 100k and is not trade specific, giving you a great mix of clients. Also they have an excellent reward package to recognise successful Account Executives. These are based on the organic growth of your book and also on any introductions you make to other areas of the Group. To be a successful Commercial Account Executive you will have general Commercial Insurance experience working with a range of Clients, giving you a background with the main classes of business, ideally in a client servicing role already. You will be able to work from home, and flexibly in the office, working with the full support of Account Handlers, all doing everything they can for your clients.
May 15, 2026
Full time
Our very successful and growing Client is recruiting a Commercial Account Executive to build on their continued success. In this Account Executive role, you will take over a large book of business, which you will service and look to develop, but your first priority will be retention. This is a book with clients whose premiums range up to 100k and is not trade specific, giving you a great mix of clients. Also they have an excellent reward package to recognise successful Account Executives. These are based on the organic growth of your book and also on any introductions you make to other areas of the Group. To be a successful Commercial Account Executive you will have general Commercial Insurance experience working with a range of Clients, giving you a background with the main classes of business, ideally in a client servicing role already. You will be able to work from home, and flexibly in the office, working with the full support of Account Handlers, all doing everything they can for your clients.
An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed
May 15, 2026
Full time
An Insurance Broker with a reputation for tailored and quality service, is continuing to grow and is looking to recruit another talented Commercial Insurance professional into their Client facing team of Account Executives. As a Commercial Account Executive , you will inherit a significant book of Commercial clients, across a wide range of sectors and policies, and you will play a crucial role managing those. Working closely with the Commercial Account Handlers, you will develop strong relationships with your clients and identify their insurance and risk management needs. Additionally, you will collaborate with the Directors in new business activities. Our Client encourages flexible working so, while you'll be spending time visiting Clients, this is a role that can be conducted on a hybrid basis, working from home and their office. Key Responsibilities of the Commercial Account Executive role includes: Lead and manage a portfolio of existing Commercial client accounts Face-to-face client meetings to understand clients' businesses, their risk attitudes, and their approach to insurance and risk management. Identify client demands and needs, as well as gaps in coverage and potential cross-selling/upselling opportunities. Provide comprehensive risk information to Account Handlers, enabling their negotiations with Insurers and offering support when necessary. Deliver well-structured risk presentations to clients, addressing identified demands, needs, and risk exposures. Cultivate and maintain excellent working relationships with Clients, Prospects, Insurers. To be successful as a Commercial Account Executive you will demonstrate: Experience in in a client facing role within Commercial Insurance Strong interpersonal skills, able to build relationships with a wide range of people Focus on quality with a desire to succeed
