SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - (Apply online only)pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis Contribute to technical design documentation, solution architecture notes and handover materials Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews Work collaboratively within Agile delivery teams, contributing to sprint ceremonies and supporting a culture of continuous improvement Required Skills 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices Automation Studio experience; building automations for data management, scheduled sends and file transfers Content Builder proficiency; email template development, dynamic content, snippet management AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters Marketing Cloud Connect configuration and Salesforce CRM data sync management Understanding of email compliance, GDPR, suppression and consent management requirements Experience with Marketing Cloud reporting, campaign analytics and performance optimisation Desirable Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement Ability to build and interpret marketing attribution models and campaign influence reporting Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS) Awareness of Marketing Cloud Account Engagement (Pardot) and its differences from core Marketing Cloud Personal Attributes: Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings Comfortable working in Agile environments; contributing to sprints, standups and retrospectives Strong attention to detail and a methodical approach to testing, QA and documentation Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines Collaborative team player, willing to flex across tasks and support colleagues across the practice Certifications: Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Marketing Cloud Developer Salesforce Certified Marketing Cloud Administrator Salesforce Certified Marketing Cloud Consultant (advantageous) This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 15, 2026
Contractor
SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - (Apply online only)pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis Contribute to technical design documentation, solution architecture notes and handover materials Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews Work collaboratively within Agile delivery teams, contributing to sprint ceremonies and supporting a culture of continuous improvement Required Skills 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices Automation Studio experience; building automations for data management, scheduled sends and file transfers Content Builder proficiency; email template development, dynamic content, snippet management AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters Marketing Cloud Connect configuration and Salesforce CRM data sync management Understanding of email compliance, GDPR, suppression and consent management requirements Experience with Marketing Cloud reporting, campaign analytics and performance optimisation Desirable Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement Ability to build and interpret marketing attribution models and campaign influence reporting Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS) Awareness of Marketing Cloud Account Engagement (Pardot) and its differences from core Marketing Cloud Personal Attributes: Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings Comfortable working in Agile environments; contributing to sprints, standups and retrospectives Strong attention to detail and a methodical approach to testing, QA and documentation Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines Collaborative team player, willing to flex across tasks and support colleagues across the practice Certifications: Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Marketing Cloud Developer Salesforce Certified Marketing Cloud Administrator Salesforce Certified Marketing Cloud Consultant (advantageous) This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Position: Salesforce Administrator Location: Manchester ( Hybrid ) Perm Role - 45k - 50k Job Purpose. The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform , ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system. Job context & scope Key Duties and Responsibilities Salesforce Administrator: The responsibilities for the role include, but are not limited to: Salesforce Platform Management Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports Manage user accounts, profiles, roles, permissions, and security settings Ensure system availability, performance, and data integrity Implement and maintain automation using Salesforce tools (Flows, Approval Processes) User Support & Training Act as first-line support for Salesforce-related issues and questions Troubleshoot and resolve system errors and user-reported issues Deliver user training, documentation, and guidance to improve adoption Gather feedback and translate business requirements into Salesforce solutions Data Management & Reporting Maintain high standards of data quality, accuracy, and consistency Perform data imports, exports, deduplication, and cleansing Create and maintain dashboards and reports to support business insight and decision-making Change Management & Continuous Improvement Manage Salesforce releases and coordinate testing of new features Assess impact of platform updates and communicate changes to users Identify opportunities to enhance efficiency through automation and process improvements Support minor enhancements and collaborate with developers on more complex changes Security, Compliance & Best Practice Ensure Salesforce usage complies with security, privacy, and regulatory requirements Manage access controls and audit trails Follow Salesforce and organizational best practices Maintain system documentation and configuration records Stakeholder & Vendor Collaboration Liaise with business stakeholders to understand requirements and priorities Work with Salesforce vendors, partners, or developers as needed Support integration with other systems where applicable Transformation Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and / or there is downtime Requirements for the role Proven experience as a Salesforce Administrator or similar role Strong communication and interpersonal skills. Salesforce Administrator Certification (ADM 201) - preferred Experience supporting Sales, Service, or Marketing Cloud Understanding of CRM processes and business workflows INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Full time
Position: Salesforce Administrator Location: Manchester ( Hybrid ) Perm Role - 45k - 50k Job Purpose. The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform , ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system. Job context & scope Key Duties and Responsibilities Salesforce Administrator: The responsibilities for the role include, but are not limited to: Salesforce Platform Management Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports Manage user accounts, profiles, roles, permissions, and security settings Ensure system availability, performance, and data integrity Implement and maintain automation using Salesforce tools (Flows, Approval Processes) User Support & Training Act as first-line support for Salesforce-related issues and questions Troubleshoot and resolve system errors and user-reported issues Deliver user training, documentation, and guidance to improve adoption Gather feedback and translate business requirements into Salesforce solutions Data Management & Reporting Maintain high standards of data quality, accuracy, and consistency Perform data imports, exports, deduplication, and cleansing Create and maintain dashboards and reports to support business insight and decision-making Change Management & Continuous Improvement Manage Salesforce releases and coordinate testing of new features Assess impact of platform updates and communicate changes to users Identify opportunities to enhance efficiency through automation and process improvements Support minor enhancements and collaborate with developers on more complex changes Security, Compliance & Best Practice Ensure Salesforce usage complies with security, privacy, and regulatory requirements Manage access controls and audit trails Follow Salesforce and organizational best practices Maintain system documentation and configuration records Stakeholder & Vendor Collaboration Liaise with business stakeholders to understand requirements and priorities Work with Salesforce vendors, partners, or developers as needed Support integration with other systems where applicable Transformation Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and / or there is downtime Requirements for the role Proven experience as a Salesforce Administrator or similar role Strong communication and interpersonal skills. Salesforce Administrator Certification (ADM 201) - preferred Experience supporting Sales, Service, or Marketing Cloud Understanding of CRM processes and business workflows INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.
Sales Administrator OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry. Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360 promotional merchandise solution. Location: Hemel Hempstead Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based) Salary: £28,000-£30,000, depending on experience Sales Administrator Benefits: Bonus scheme linked to company revenue growth Team-building days and social events Annual Christmas party 22 days annual leave plus Bank Holidays and Christmas closure Free on-site parking Sales Administrator Key Responsibilities: Processing customer orders received from Sales Executives via Salesforce CRM Confirming order specifications and delivery details with customers Preparing and issuing invoices using Apple Pages/Word templates Negotiating product pricing and costs with suppliers Raising and sending purchase orders to suppliers Coordinating and managing customer artwork files Liaising with internal and external design teams to produce artwork proofs Sending proofs to clients and obtaining final approval Updating and maintaining supplier information within Salesforce CRM Ensuring all order and customer details are accurately updated throughout the order process Supporting the wider sales team with day-to-day administrative tasks Handling telephone enquiries and providing excellent customer service Following up on inbound sales enquiries and assisting with converting opportunities into orders Supporting customers throughout the order process from enquiry through to completion Sales Administrator Skills & Experience: Previous administrative experience within a fast-paced environment Strong organisational skills with excellent attention to detail Ability to manage a high workload efficiently and prioritise tasks effectively Confident communication skills, both over the phone and via email Comfortable speaking with customers and supporting sales-related enquiries Experience negotiating with suppliers would be advantageous Proactive, self-motivated and able to work independently High energy with a positive and adaptable approach Good working knowledge of Microsoft 365, including Word and Excel Basic understanding of CRM systems Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential If the role is of interest and your skills align, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
May 15, 2026
Full time
Sales Administrator OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry. Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360 promotional merchandise solution. Location: Hemel Hempstead Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based) Salary: £28,000-£30,000, depending on experience Sales Administrator Benefits: Bonus scheme linked to company revenue growth Team-building days and social events Annual Christmas party 22 days annual leave plus Bank Holidays and Christmas closure Free on-site parking Sales Administrator Key Responsibilities: Processing customer orders received from Sales Executives via Salesforce CRM Confirming order specifications and delivery details with customers Preparing and issuing invoices using Apple Pages/Word templates Negotiating product pricing and costs with suppliers Raising and sending purchase orders to suppliers Coordinating and managing customer artwork files Liaising with internal and external design teams to produce artwork proofs Sending proofs to clients and obtaining final approval Updating and maintaining supplier information within Salesforce CRM Ensuring all order and customer details are accurately updated throughout the order process Supporting the wider sales team with day-to-day administrative tasks Handling telephone enquiries and providing excellent customer service Following up on inbound sales enquiries and assisting with converting opportunities into orders Supporting customers throughout the order process from enquiry through to completion Sales Administrator Skills & Experience: Previous administrative experience within a fast-paced environment Strong organisational skills with excellent attention to detail Ability to manage a high workload efficiently and prioritise tasks effectively Confident communication skills, both over the phone and via email Comfortable speaking with customers and supporting sales-related enquiries Experience negotiating with suppliers would be advantageous Proactive, self-motivated and able to work independently High energy with a positive and adaptable approach Good working knowledge of Microsoft 365, including Word and Excel Basic understanding of CRM systems Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential If the role is of interest and your skills align, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Senior Systems Administrator (Finance Systems) - Sage Intacct Perm role Salary - £50k + 10% bonus Remote Role - UK based We're looking for a Senior Systems Administrator to own and optimise our finance systems landscape, ensuring performance, scalability, compliance, and seamless integration across platforms. This is a high-impact role partnering with Finance, RevOps, IT, and external vendors to drive system excellence and structured governance .Key Responsibilities Own and optimise the finance systems ecosystem including Sage Intacct, Salesforce, DataBlend, AvaTax, and expense platforms Manage and enhance CRM-ERP integrations, ensuring data integrity and seamless process flow Oversee Salesforce data structures, financial objects, and system architecture alignment with ERP Support and optimise billing, revenue recognition, tax, and core finance processes Drive automation and continuous improvement across finance system workflows Lead structured governance, change management, and release frameworks Manage system configurations, upgrades, enhancements, and vendor relationships Ensure compliance, audit readiness, and strong internal controls Partner cross-functionally with Finance, IT, Sales Ops, and external consultants Develop documentation, SOPs, and scalable best practices What We're Looking For Proven experience administering finance systems, ideally Sage Intacct Strong understanding of CRM-ERP integrations and Salesforce architecture Experience with billing, revenue recognition, tax engines (eg, AvaTax), and financial reporting Knowledge of structured change frameworks and governance models Strong stakeholder engagement and communication skills Process-driven mindset with a focus on optimisation and automation Seniority Level Mid-Senior level Industry IT Services and IT Consulting Software Development Employment Type Full-time Job Functions Analyst Administrative Finance
May 14, 2026
Full time
Senior Systems Administrator (Finance Systems) - Sage Intacct Perm role Salary - £50k + 10% bonus Remote Role - UK based We're looking for a Senior Systems Administrator to own and optimise our finance systems landscape, ensuring performance, scalability, compliance, and seamless integration across platforms. This is a high-impact role partnering with Finance, RevOps, IT, and external vendors to drive system excellence and structured governance .Key Responsibilities Own and optimise the finance systems ecosystem including Sage Intacct, Salesforce, DataBlend, AvaTax, and expense platforms Manage and enhance CRM-ERP integrations, ensuring data integrity and seamless process flow Oversee Salesforce data structures, financial objects, and system architecture alignment with ERP Support and optimise billing, revenue recognition, tax, and core finance processes Drive automation and continuous improvement across finance system workflows Lead structured governance, change management, and release frameworks Manage system configurations, upgrades, enhancements, and vendor relationships Ensure compliance, audit readiness, and strong internal controls Partner cross-functionally with Finance, IT, Sales Ops, and external consultants Develop documentation, SOPs, and scalable best practices What We're Looking For Proven experience administering finance systems, ideally Sage Intacct Strong understanding of CRM-ERP integrations and Salesforce architecture Experience with billing, revenue recognition, tax engines (eg, AvaTax), and financial reporting Knowledge of structured change frameworks and governance models Strong stakeholder engagement and communication skills Process-driven mindset with a focus on optimisation and automation Seniority Level Mid-Senior level Industry IT Services and IT Consulting Software Development Employment Type Full-time Job Functions Analyst Administrative Finance
Salesforce and Data Administrator (Exams Team ) We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College's Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
May 14, 2026
Seasonal
Salesforce and Data Administrator (Exams Team ) We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College's Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
Salesforce and Data Administrator (Exams Team ) We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College s Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
May 11, 2026
Seasonal
Salesforce and Data Administrator (Exams Team ) We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College s Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
SC Cleared Salesforce Developer - 6 months+ - (Apply online only)pd Inside IR35 Remote with occasional travel to London (1-2 days per month) The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Role & Responsibilities Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels-Gov. UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 11, 2026
Contractor
SC Cleared Salesforce Developer - 6 months+ - (Apply online only)pd Inside IR35 Remote with occasional travel to London (1-2 days per month) The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Role & Responsibilities Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels-Gov. UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Salesforce Administrator Location: Warrington (Hybrid - 2 days per week in the office) Salary: £48,000 + £5,000 bonus About the Company We are working with a large organisation which is undergoing a major digital transformation across Salesforce and SAP (along with other systems), as part of this we are looking to recruit a new salesforce administrator to join the platform team. Salesforce is a key platform within the business, it is central to their IT Service, both internally but also with clients and customers. This is a key hire for the team and we are looking for someone with technical skills but also with good communication skills. It is hybrid in Warrington, but also quite flexible. Responsibilities include: User management Profiles, roles, and permission sets Data maintenance and quality control Design, build, and optimise Salesforce configurations, such as: Flows and validation rules Page layouts and record types Dashboards and reports Work closely with the Product Owner to refine and implement a roadmap of enhancements that align with business priorities. Support and monitor integrations between Salesforce and SAP. Serve as a reliable point of contact for business users by: Providing system support Delivering user training Supporting adoption of new functionality Maintain data accuracy and ensure compliance with healthcare and regulatory requirements. Keep up to date with Salesforce releases and proactively identify opportunities to improve the platform. Skills and Experience Experience Salesforce Administrator. Desirable Salesforce certifications Apply Now! If you have a range of experience in Salesforce Administration and you are looking to progress with an organisation that has a fantastic approach to work in a thriving and ambitious environment, then look no further - this is the role for you! Please note: this role does not offer sponsorship. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role. Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment. Salesforce Administrator Location: Warrington (Hybrid - 2 days per week in the office) Salary: £48,000 + £5,000 bonus Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 09, 2026
Full time
Salesforce Administrator Location: Warrington (Hybrid - 2 days per week in the office) Salary: £48,000 + £5,000 bonus About the Company We are working with a large organisation which is undergoing a major digital transformation across Salesforce and SAP (along with other systems), as part of this we are looking to recruit a new salesforce administrator to join the platform team. Salesforce is a key platform within the business, it is central to their IT Service, both internally but also with clients and customers. This is a key hire for the team and we are looking for someone with technical skills but also with good communication skills. It is hybrid in Warrington, but also quite flexible. Responsibilities include: User management Profiles, roles, and permission sets Data maintenance and quality control Design, build, and optimise Salesforce configurations, such as: Flows and validation rules Page layouts and record types Dashboards and reports Work closely with the Product Owner to refine and implement a roadmap of enhancements that align with business priorities. Support and monitor integrations between Salesforce and SAP. Serve as a reliable point of contact for business users by: Providing system support Delivering user training Supporting adoption of new functionality Maintain data accuracy and ensure compliance with healthcare and regulatory requirements. Keep up to date with Salesforce releases and proactively identify opportunities to improve the platform. Skills and Experience Experience Salesforce Administrator. Desirable Salesforce certifications Apply Now! If you have a range of experience in Salesforce Administration and you are looking to progress with an organisation that has a fantastic approach to work in a thriving and ambitious environment, then look no further - this is the role for you! Please note: this role does not offer sponsorship. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role. Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment. Salesforce Administrator Location: Warrington (Hybrid - 2 days per week in the office) Salary: £48,000 + £5,000 bonus Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 09, 2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Exam Board Admin Assistant The Open University Temporary Contract Start date: 26th May- 1st October 2026 14.16 pay rate Full-time hours 37hrs per week (9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!) Hybrid Working - Milton Keynes MK7 6AA ( 2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus). Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period. This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes. Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided. The Role You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines. You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department. Key Responsibilities Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision Process and check award lists received from partner institutions, ensuring all student details are accurate and complete Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met Support OU representatives and External Examiners throughout the Exam Board process Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly Monitor exceptions, irregularities and complex cases, escalating issues where appropriate Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times Coordinate certificate processing and dispatch activities for partner organisations Support finance administration processes, including claims processing and repetitive system-based tasks Work collaboratively across teams while following established processes and procedures Proactively raise queries and seek guidance when required to ensure accuracy and compliance Support office operations and general administrative activities as required Work collaboratively across teams within a busy and fast-paced environment Skills and Experience Required Previous administration experience, including working with spreadsheets and databases Strong Microsoft Office skills, particularly Excel, Outlook and Word Process driven, managing repetitive tasks and able to problem solve. Ability to learn new systems quickly - Salesforce experience is beneficial. High level of accuracy and attention to detail Strong organisational and time-management skills Ability to prioritise workloads and adapt to changing demands Confident working independently and as part of a team Professional and approachable communication style Ability to handle sensitive information with tact and discretion Desirable Experienc Experience within higher education, partnerships or academic administration If you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today. Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.
May 09, 2026
Seasonal
Exam Board Admin Assistant The Open University Temporary Contract Start date: 26th May- 1st October 2026 14.16 pay rate Full-time hours 37hrs per week (9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!) Hybrid Working - Milton Keynes MK7 6AA ( 2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus). Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period. This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes. Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided. The Role You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines. You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department. Key Responsibilities Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision Process and check award lists received from partner institutions, ensuring all student details are accurate and complete Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met Support OU representatives and External Examiners throughout the Exam Board process Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly Monitor exceptions, irregularities and complex cases, escalating issues where appropriate Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times Coordinate certificate processing and dispatch activities for partner organisations Support finance administration processes, including claims processing and repetitive system-based tasks Work collaboratively across teams while following established processes and procedures Proactively raise queries and seek guidance when required to ensure accuracy and compliance Support office operations and general administrative activities as required Work collaboratively across teams within a busy and fast-paced environment Skills and Experience Required Previous administration experience, including working with spreadsheets and databases Strong Microsoft Office skills, particularly Excel, Outlook and Word Process driven, managing repetitive tasks and able to problem solve. Ability to learn new systems quickly - Salesforce experience is beneficial. High level of accuracy and attention to detail Strong organisational and time-management skills Ability to prioritise workloads and adapt to changing demands Confident working independently and as part of a team Professional and approachable communication style Ability to handle sensitive information with tact and discretion Desirable Experienc Experience within higher education, partnerships or academic administration If you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today. Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Oct 07, 2025
Full time
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Oct 06, 2025
Full time
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
Oct 01, 2025
Full time
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Sep 24, 2025
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits. We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment. Key Responsibilities Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management. Build and maintain reports and dashboards to deliver valuable business insights. Support system integrity through deduplication, data imports, and ongoing maintenance. Configure workflows, flows, and automation to streamline business processes. Manage and prioritise support tickets, escalating issues where necessary. Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs. Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts. Maintain compliance with data governance and GDPR standards. Skills & Experience Required minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role). Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows. Proven ability to manage users, roles, permission sets, and security settings. Skilled in building custom reports and dashboards. Experience with data imports, exports, and data cleansing. Familiarity with both Salesforce Classic and Lightning environments. Comfortable working in an Agile environment with tools such as Jira or Confluence. Strong MS Office skills (Excel, PowerPoint, Word). Desirable Skills Basic knowledge of HTML, CSS, and Visualforce. Exposure to Apex programming and Salesforce integrations (APIs / middleware). Experience with data migration tools and techniques. Understanding of Salesforce security best practices.
Sep 22, 2025
Full time
Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits. We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment. Key Responsibilities Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management. Build and maintain reports and dashboards to deliver valuable business insights. Support system integrity through deduplication, data imports, and ongoing maintenance. Configure workflows, flows, and automation to streamline business processes. Manage and prioritise support tickets, escalating issues where necessary. Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs. Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts. Maintain compliance with data governance and GDPR standards. Skills & Experience Required minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role). Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows. Proven ability to manage users, roles, permission sets, and security settings. Skilled in building custom reports and dashboards. Experience with data imports, exports, and data cleansing. Familiarity with both Salesforce Classic and Lightning environments. Comfortable working in an Agile environment with tools such as Jira or Confluence. Strong MS Office skills (Excel, PowerPoint, Word). Desirable Skills Basic knowledge of HTML, CSS, and Visualforce. Exposure to Apex programming and Salesforce integrations (APIs / middleware). Experience with data migration tools and techniques. Understanding of Salesforce security best practices.
