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ecommerce director
C&M Travel Recruitment
Marketing and Sales Director
C&M Travel Recruitment
Marketing and Sales Director, Cornwall, Up to £70k + bonus, High-End Hospitality . A fantastic opportunity to join this beautiful hospitality complex comprising of a hotel, self-catering accommodation, renowned spa and restaurant on the stunning Cornish coastline. This newly defined role will be responsible for leading the marketing team, sales, reservations and revenue management function. Please note this is a fully on-site role. Marketing and Sales Director Responsibilities Develop and execute the brand strategy, utilising storytelling to build a meaningful lifestyle brand Ownership of the marketing budget and ensuring ROI opportunities are maximised. Overseeing and managing third party agencies including PR and Digital / PPC, continually monitoring their performance. Enhance in-house capabilities around ecommerce, digital marketing and the utilisation of the latest technologies. Develop CRM capabilities to enhance customer engagement and maximise commercial opportunities with enquiries, new and lapsed customers. Work with cross-functional teams to develop products and services to meet customer demands and drive occupancy. Ensure revenue management are yielding the best possible rates for their rooms. Reviewing team structure and functional effectiveness, driving continuous improvements and delivering change where necessary. Define brand identity and drive consistently internally throughout the resort and externally with any campaigns and communications. Marketing and Sales Director Skills Required A solid track record working at a Marketing Director or Head of Marketing level, preferably in the hospitality/leisure sector but similar B2C sectors such as travel and retail will also be considered. Broad marketing skill set including brand, CRM, PR, Ecommerce, Digital Experience overseeing sales/reservations and revenue management Experience leading on brand projects. Experience of creating and delivery the marketing strategy, owning budgets and managing third party agencies. Experience leading teams Marketing and Sales Director Additional Details A basic salary up to c£70,000 per annum plus bonus 25 days holiday + bank holidays Pension Health Club Membership Professional development opportunities
May 16, 2026
Full time
Marketing and Sales Director, Cornwall, Up to £70k + bonus, High-End Hospitality . A fantastic opportunity to join this beautiful hospitality complex comprising of a hotel, self-catering accommodation, renowned spa and restaurant on the stunning Cornish coastline. This newly defined role will be responsible for leading the marketing team, sales, reservations and revenue management function. Please note this is a fully on-site role. Marketing and Sales Director Responsibilities Develop and execute the brand strategy, utilising storytelling to build a meaningful lifestyle brand Ownership of the marketing budget and ensuring ROI opportunities are maximised. Overseeing and managing third party agencies including PR and Digital / PPC, continually monitoring their performance. Enhance in-house capabilities around ecommerce, digital marketing and the utilisation of the latest technologies. Develop CRM capabilities to enhance customer engagement and maximise commercial opportunities with enquiries, new and lapsed customers. Work with cross-functional teams to develop products and services to meet customer demands and drive occupancy. Ensure revenue management are yielding the best possible rates for their rooms. Reviewing team structure and functional effectiveness, driving continuous improvements and delivering change where necessary. Define brand identity and drive consistently internally throughout the resort and externally with any campaigns and communications. Marketing and Sales Director Skills Required A solid track record working at a Marketing Director or Head of Marketing level, preferably in the hospitality/leisure sector but similar B2C sectors such as travel and retail will also be considered. Broad marketing skill set including brand, CRM, PR, Ecommerce, Digital Experience overseeing sales/reservations and revenue management Experience leading on brand projects. Experience of creating and delivery the marketing strategy, owning budgets and managing third party agencies. Experience leading teams Marketing and Sales Director Additional Details A basic salary up to c£70,000 per annum plus bonus 25 days holiday + bank holidays Pension Health Club Membership Professional development opportunities
EU Ecommerce Director - Growth Leader (Hybrid)
Pattern
A dynamic ecommerce company in London is seeking an Ecommerce Director to drive performance across various global marketplaces. The role requires expertise in commercial leadership, team development, and data analytics to achieve growth and profitability targets. Responsibilities include managing a team of eCommerce Managers, developing strategic plans, and driving revenue growth through a data-driven approach. The ideal candidate should be proactive, adaptable in a fast-paced environment, and possess strong communication and stakeholder management skills.
May 15, 2026
Full time
A dynamic ecommerce company in London is seeking an Ecommerce Director to drive performance across various global marketplaces. The role requires expertise in commercial leadership, team development, and data analytics to achieve growth and profitability targets. Responsibilities include managing a team of eCommerce Managers, developing strategic plans, and driving revenue growth through a data-driven approach. The ideal candidate should be proactive, adaptable in a fast-paced environment, and possess strong communication and stakeholder management skills.
Zachary Daniels Recruitment
Marketplace & Product Trading Executive
Zachary Daniels Recruitment City, Manchester
Marketplace & Product Trading Executive A commercially focused role supporting product performance and marketplace trading execution. Working alongside the Merchandiser and Directors, this role focuses on pricing, product positioning, and conversion improvement, ensuring products perform effectively across marketplace channels. Key Responsibilities Business Development & Brand Growth Identify potential new marketplace opportunities and sales channels. Support outreach and relationship building with new partners. Assist in reviewing commercial terms and promotional opportunities. Contribute ideas to support revenue growth and product performance. Marketplace Trading Support Support trading activity across fashion-focused marketplaces. Monitor product level performance, conversion, and competitor positioning. Assist with pricing updates, promotions, and visibility opportunities. Identify underperforming products and highlight opportunities to improve conversion. Research fashion trends and emerging product opportunities. Assist with supplier communication and product development support. Provide input into product selection with awareness of pricing and margins. Review product performance to inform potential new buys or replacements. Brand, Customer & Marketplace Support Ensure listings and imagery reflect commercial positioning and brand standards. Maintain strong presentation and marketplace compliance. Monitor customer feedback trends and highlight improvement areas. Support customer care responses where required. Key Skills Strong commercial thinking with focus on product performance. Comfortable working with pricing, positioning, and conversion. Experience with ecommerce or marketplaces preferred. Confident communicating with suppliers, partners, and customers. Organised, proactive, and detail oriented. Skills Matrix Product Performance Marketplace Trading Pricing Awareness Conversion Focus Listing Optimisation Commercial Insight Supplier Coordination Customer Insight Collaboration BH35895
May 15, 2026
Full time
Marketplace & Product Trading Executive A commercially focused role supporting product performance and marketplace trading execution. Working alongside the Merchandiser and Directors, this role focuses on pricing, product positioning, and conversion improvement, ensuring products perform effectively across marketplace channels. Key Responsibilities Business Development & Brand Growth Identify potential new marketplace opportunities and sales channels. Support outreach and relationship building with new partners. Assist in reviewing commercial terms and promotional opportunities. Contribute ideas to support revenue growth and product performance. Marketplace Trading Support Support trading activity across fashion-focused marketplaces. Monitor product level performance, conversion, and competitor positioning. Assist with pricing updates, promotions, and visibility opportunities. Identify underperforming products and highlight opportunities to improve conversion. Research fashion trends and emerging product opportunities. Assist with supplier communication and product development support. Provide input into product selection with awareness of pricing and margins. Review product performance to inform potential new buys or replacements. Brand, Customer & Marketplace Support Ensure listings and imagery reflect commercial positioning and brand standards. Maintain strong presentation and marketplace compliance. Monitor customer feedback trends and highlight improvement areas. Support customer care responses where required. Key Skills Strong commercial thinking with focus on product performance. Comfortable working with pricing, positioning, and conversion. Experience with ecommerce or marketplaces preferred. Confident communicating with suppliers, partners, and customers. Organised, proactive, and detail oriented. Skills Matrix Product Performance Marketplace Trading Pricing Awareness Conversion Focus Listing Optimisation Commercial Insight Supplier Coordination Customer Insight Collaboration BH35895
Ecommerce Director
Pattern
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfilment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit We are looking for an Ecommerce Director to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. This is a commercial leadership role with Europe wide responsibilities. The role reports into the VP of Ecommerce and it will lead a team of both Senior eCommerce Managers and Senior Advertising Strategists. You will be responsible for the relationship and financial performance of the portfolio of global brands that your team manages. You will support and coach your team in defining and implementing the end to end growth and profitability plan for the portfolio of brands managed by your team by working cross functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also identify opportunities to increase efficiencies and best practices by leading cross functional projects to implement processes to scale the organisation in the EU. You are a strategic and commercial Leader who engages partners and internal stakeholders towards a common goal. You display a high level of emotional intelligence and have a track record of developing people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes. Core responsibilities Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear end to end plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/content optimisation, CX and operational improvements. Director will manage both Senior eCommerce Managers and Senior Advertising Strategists to deliver core commercial objectives across brand and advertising. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end to end value chain. Lead by example by getting into the details and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward looking plan for your portfolio of brands to include sales, profit margins and investment levels. Build trust with your brand portfolio to deliver outstanding client satisfaction. Have a passion for continuous improvement by using tech to build and automate processes to scale the business at pace. What will I need to thrive in this role? Proven commercial leadership experience working within an ecommerce business, with prior marketplace experience preferable but not required. Demonstrated experience leading and developing teams to achieve business goals. Ability to provide clear direction, foster collaboration, manage performance, and support professional growth. Analytical and able to make sense of data and complexity. Can influence externally and internally to achieve common goals. Able to deal with ambiguity and to thrive in a fast paced, start up type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. What is the hiring process? An initial phone interview with Pattern's talent acquisition team Focus Interview with our VP of Ecommerce (1 hour) Focus Interview with our Director (1 hour) Additional focus interview with Managing Director (1 hour) Top Grading with HR and Reference collection Offer How can I stand out as an applicant? Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks). Be prepared to talk about professional accomplishments with specific data to quantify examples. Be ready to talk about how you can add value and be the best addition to the team. Focus on mentioning how you would make a difference at Pattern. Be prepared to talk about any side projects related to data and analytics. We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises the specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolve quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 days with each year of service) Competitive salary and stock option available upon joining Hybrid working (3 days a week in the office Tues Thurs) Private Medical Insurance Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Nursery Scheme Cycle to Work Scheme Work from Anywhere policy for up to 4 weeks a year Free breakfast and snacks in the office Regular company socials
May 14, 2026
Full time
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfilment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit We are looking for an Ecommerce Director to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. This is a commercial leadership role with Europe wide responsibilities. The role reports into the VP of Ecommerce and it will lead a team of both Senior eCommerce Managers and Senior Advertising Strategists. You will be responsible for the relationship and financial performance of the portfolio of global brands that your team manages. You will support and coach your team in defining and implementing the end to end growth and profitability plan for the portfolio of brands managed by your team by working cross functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also identify opportunities to increase efficiencies and best practices by leading cross functional projects to implement processes to scale the organisation in the EU. You are a strategic and commercial Leader who engages partners and internal stakeholders towards a common goal. You display a high level of emotional intelligence and have a track record of developing people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes. Core responsibilities Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear end to end plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/content optimisation, CX and operational improvements. Director will manage both Senior eCommerce Managers and Senior Advertising Strategists to deliver core commercial objectives across brand and advertising. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end to end value chain. Lead by example by getting into the details and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward looking plan for your portfolio of brands to include sales, profit margins and investment levels. Build trust with your brand portfolio to deliver outstanding client satisfaction. Have a passion for continuous improvement by using tech to build and automate processes to scale the business at pace. What will I need to thrive in this role? Proven commercial leadership experience working within an ecommerce business, with prior marketplace experience preferable but not required. Demonstrated experience leading and developing teams to achieve business goals. Ability to provide clear direction, foster collaboration, manage performance, and support professional growth. Analytical and able to make sense of data and complexity. Can influence externally and internally to achieve common goals. Able to deal with ambiguity and to thrive in a fast paced, start up type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. What is the hiring process? An initial phone interview with Pattern's talent acquisition team Focus Interview with our VP of Ecommerce (1 hour) Focus Interview with our Director (1 hour) Additional focus interview with Managing Director (1 hour) Top Grading with HR and Reference collection Offer How can I stand out as an applicant? Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks). Be prepared to talk about professional accomplishments with specific data to quantify examples. Be ready to talk about how you can add value and be the best addition to the team. Focus on mentioning how you would make a difference at Pattern. Be prepared to talk about any side projects related to data and analytics. We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises the specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolve quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 days with each year of service) Competitive salary and stock option available upon joining Hybrid working (3 days a week in the office Tues Thurs) Private Medical Insurance Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Nursery Scheme Cycle to Work Scheme Work from Anywhere policy for up to 4 weeks a year Free breakfast and snacks in the office Regular company socials
BUCKINGHAM RECRUITMENT
Executive Assistant
BUCKINGHAM RECRUITMENT
EA with Operations - £40K - retail / ecommerce - Founder level EA for Founder-level support role within a growing retail / ecommerce brand - fantastic studio environment in SW1. The right candidate will have at least 2 years' prior EA experience at Founder or Director level within start-up / scale-up / SME environment. This is a great role for someone looking to work closely with your principal as well as being involved across all business operations / support - growing team of 8 people plus seasonal / retail staff. All PA / EA duties; Planning events and international travel Meetings and diary management Correspondence and gatekeeping Meeting notes and actions All in order to stay one step ahead of your boss in order to ensure that they can focus on their growing brand! Your role will also work across: Business operations for the team Recruitment and HR support as the business grows Ensuring that the London office is stocked and functioning well Strategic support as a sounding board for the senior team Fantastic, energetic team environment and a considerate, driven boss who will appreciate his EA and the support he receives. Team socials, events and lunches, retail discount, discretionary bonus and pension. £40,000 - office based role in SW1 (Victoria)
May 14, 2026
Full time
EA with Operations - £40K - retail / ecommerce - Founder level EA for Founder-level support role within a growing retail / ecommerce brand - fantastic studio environment in SW1. The right candidate will have at least 2 years' prior EA experience at Founder or Director level within start-up / scale-up / SME environment. This is a great role for someone looking to work closely with your principal as well as being involved across all business operations / support - growing team of 8 people plus seasonal / retail staff. All PA / EA duties; Planning events and international travel Meetings and diary management Correspondence and gatekeeping Meeting notes and actions All in order to stay one step ahead of your boss in order to ensure that they can focus on their growing brand! Your role will also work across: Business operations for the team Recruitment and HR support as the business grows Ensuring that the London office is stocked and functioning well Strategic support as a sounding board for the senior team Fantastic, energetic team environment and a considerate, driven boss who will appreciate his EA and the support he receives. Team socials, events and lunches, retail discount, discretionary bonus and pension. £40,000 - office based role in SW1 (Victoria)
Axon Moore Group Ltd
Business Development Account Executive - Ecommerce
Axon Moore Group Ltd Accrington, Lancashire
Business Development Account Executive - Ecommerce Full Time Accrington Lancashire (office-based) Salary of £33k per annum An exciting opportunity has arisen for an ambitious and commercially minded Business Development Executive to join a well-established, market-leading retail wholesale business. This is a fantastic role for a relationship-driven sales professional who enjoys working within a creative, fast-moving industry and is passionate about developing ecommerce and trade partnerships. Reporting directly to the Sales Director, you will play a key role in managing and growing an established portfolio of ecommerce accounts whilst identifying and securing new business opportunities. If you thrive on building strong client relationships, spotting commercial opportunities and delivering results, this could be the perfect next step in your career. The Role You will act as a positive ambassador for the business, building and nurturing relationships across an existing and prospective customer base including ecommerce retailers, interior designers and trade-only accounts. The role combines account management and new business development, with a strong focus on maximising sales performance and customer engagement. Key responsibilities include: Managing and developing a portfolio of ecommerce and trade accounts Identifying and converting new business opportunities Building long-term, consultative relationships with customers Conducting regular remote and face-to-face client meetings Understanding customer needs and presenting tailored product solutions Monitoring market trends and competitor activity Representing the business at UK trade shows and industry events Working closely with internal teams to ensure excellent service delivery About You We are looking for a proactive, commercially aware and confident communicator who can build credibility quickly and deliver results. You will ideally have: Experience within a B2B sales or business development environment Strong commercial awareness and negotiation skills Excellent verbal and written communication skills High attention to detail and strong organisational ability Effective time management and prioritisation skills The ability to work independently and perform well under pressure A proactive, intuitive and solutions-focused approach Strong interpersonal and relationship-building skills Drive, ambition and a genuine desire to succeed A full UK driving licence Experience working with visually led or trend-driven product ranges would be extremely advantageous. What's on Offer Competitive salary of £33,000 per annum Bespoke training and development Company iPhone Pension scheme Healthcare cashback benefit Staff discount Opportunity to join a stable, growing business within an inspiring creative sector Exposure to industry trade shows and events How to Apply Please submit your CV and a covering letter to discuss your suitability for the role. E-mail or call me on Top of Form Bottom of Form
May 14, 2026
Contractor
Business Development Account Executive - Ecommerce Full Time Accrington Lancashire (office-based) Salary of £33k per annum An exciting opportunity has arisen for an ambitious and commercially minded Business Development Executive to join a well-established, market-leading retail wholesale business. This is a fantastic role for a relationship-driven sales professional who enjoys working within a creative, fast-moving industry and is passionate about developing ecommerce and trade partnerships. Reporting directly to the Sales Director, you will play a key role in managing and growing an established portfolio of ecommerce accounts whilst identifying and securing new business opportunities. If you thrive on building strong client relationships, spotting commercial opportunities and delivering results, this could be the perfect next step in your career. The Role You will act as a positive ambassador for the business, building and nurturing relationships across an existing and prospective customer base including ecommerce retailers, interior designers and trade-only accounts. The role combines account management and new business development, with a strong focus on maximising sales performance and customer engagement. Key responsibilities include: Managing and developing a portfolio of ecommerce and trade accounts Identifying and converting new business opportunities Building long-term, consultative relationships with customers Conducting regular remote and face-to-face client meetings Understanding customer needs and presenting tailored product solutions Monitoring market trends and competitor activity Representing the business at UK trade shows and industry events Working closely with internal teams to ensure excellent service delivery About You We are looking for a proactive, commercially aware and confident communicator who can build credibility quickly and deliver results. You will ideally have: Experience within a B2B sales or business development environment Strong commercial awareness and negotiation skills Excellent verbal and written communication skills High attention to detail and strong organisational ability Effective time management and prioritisation skills The ability to work independently and perform well under pressure A proactive, intuitive and solutions-focused approach Strong interpersonal and relationship-building skills Drive, ambition and a genuine desire to succeed A full UK driving licence Experience working with visually led or trend-driven product ranges would be extremely advantageous. What's on Offer Competitive salary of £33,000 per annum Bespoke training and development Company iPhone Pension scheme Healthcare cashback benefit Staff discount Opportunity to join a stable, growing business within an inspiring creative sector Exposure to industry trade shows and events How to Apply Please submit your CV and a covering letter to discuss your suitability for the role. E-mail or call me on Top of Form Bottom of Form
twentysix
Senior Account Director
twentysix
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
May 13, 2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Green & Wolvin Recruitment
Ecommerce Manager
Green & Wolvin Recruitment Alfreton, Derbyshire
We are actively looking to engage automotive product experts for an exciting role as an Ecommerce Manager in Alfreton, Derbyshire! The role will be based in Alfreton in Derbyshire on a hybrid basis of 2 days per week. Client Details Our client is a market-leading producer of high-end manufactured automotive products distributed across the UK and worldwide. You will be joining a fast-paced environment in a production and distribution logistics hub with circa 250 colleagues across operations, supply chain and production. The business is a growing SME business dedicated to bespoke UK manufacturing based in Alfreton, Derbyshire. The business is currently on-going a large transition into activating their product range within the E-Commerce space - utilising channels such as Amazon, Ebay etc. Job Description As a Ecommerce Manager you will report in to the Sales Director on a daily basis. You will be responsible for the following areas across the Alfreton, Derbyshire office: Set up, launch, and manage online sales channels across marketplaces such as eBay and Amazon, ensuring accurate product listings and consistent brand presentation. Independently develop and execute e-commerce sales strategies to drive revenue growth across a high-SKU automotive parts catalogue. Create, optimise, and maintain product listings, including pricing, descriptions, images, and keyword strategies to maximise visibility and conversion rates. Monitor marketplace performance metrics (sales, margins, traffic, conversion rates) and implement data-driven improvements. Collaborate closely with the Sales Director to align online sales strategies with overall commercial objectives and targets. Work alongside the Customer Service Manager to ensure a seamless customer journey, including handling queries, returns, and feedback effectively. Manage inventory coordination and stock availability across platforms, ensuring accurate syncing with internal systems for a large and complex SKU base. Stay up to date with marketplace policies, trends, and competitor activity, proactively identifying opportunities to expand channels and improve performance. The Ideal Candidate The successful candidate will have an expansive background in the manufacturing industry, ideally within the automotive parts sector. The ideal Ecommerce Managerwill have the following skills and experience: 3+ year's experience in a similar e-commerce sales based role (ideally within automotive or high volume manufactured products). Proven experience managing e-commerce marketplaces (e.g. eBay, Amazon), including setting up and optimising product listings. Strong analytical skills with the ability to interpret sales data, KPIs, and performance metrics to drive growth. Experience working with large product catalogues (high SKU environments), ideally within automotive parts or a similar technical industry. Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment. Excellent communication and collaboration skills to work effectively with sales leadership and customer service teams. Commutable to Alfreton, Derbyshire, on a hybrid basis. What's On Offer? 45,000- 55,000 32 days annual leave Company managerial bonus (uncapped in line with company profits) Comprehensive company benefits account. High-end training & development and large opportunities to progress.
May 13, 2026
Full time
We are actively looking to engage automotive product experts for an exciting role as an Ecommerce Manager in Alfreton, Derbyshire! The role will be based in Alfreton in Derbyshire on a hybrid basis of 2 days per week. Client Details Our client is a market-leading producer of high-end manufactured automotive products distributed across the UK and worldwide. You will be joining a fast-paced environment in a production and distribution logistics hub with circa 250 colleagues across operations, supply chain and production. The business is a growing SME business dedicated to bespoke UK manufacturing based in Alfreton, Derbyshire. The business is currently on-going a large transition into activating their product range within the E-Commerce space - utilising channels such as Amazon, Ebay etc. Job Description As a Ecommerce Manager you will report in to the Sales Director on a daily basis. You will be responsible for the following areas across the Alfreton, Derbyshire office: Set up, launch, and manage online sales channels across marketplaces such as eBay and Amazon, ensuring accurate product listings and consistent brand presentation. Independently develop and execute e-commerce sales strategies to drive revenue growth across a high-SKU automotive parts catalogue. Create, optimise, and maintain product listings, including pricing, descriptions, images, and keyword strategies to maximise visibility and conversion rates. Monitor marketplace performance metrics (sales, margins, traffic, conversion rates) and implement data-driven improvements. Collaborate closely with the Sales Director to align online sales strategies with overall commercial objectives and targets. Work alongside the Customer Service Manager to ensure a seamless customer journey, including handling queries, returns, and feedback effectively. Manage inventory coordination and stock availability across platforms, ensuring accurate syncing with internal systems for a large and complex SKU base. Stay up to date with marketplace policies, trends, and competitor activity, proactively identifying opportunities to expand channels and improve performance. The Ideal Candidate The successful candidate will have an expansive background in the manufacturing industry, ideally within the automotive parts sector. The ideal Ecommerce Managerwill have the following skills and experience: 3+ year's experience in a similar e-commerce sales based role (ideally within automotive or high volume manufactured products). Proven experience managing e-commerce marketplaces (e.g. eBay, Amazon), including setting up and optimising product listings. Strong analytical skills with the ability to interpret sales data, KPIs, and performance metrics to drive growth. Experience working with large product catalogues (high SKU environments), ideally within automotive parts or a similar technical industry. Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment. Excellent communication and collaboration skills to work effectively with sales leadership and customer service teams. Commutable to Alfreton, Derbyshire, on a hybrid basis. What's On Offer? 45,000- 55,000 32 days annual leave Company managerial bonus (uncapped in line with company profits) Comprehensive company benefits account. High-end training & development and large opportunities to progress.
C&M Travel Recruitment
Marketing and Sales Director
C&M Travel Recruitment
Marketing and Sales Director, Cornwall, Up to 70k + bonus, High-End Hospitality . A fantastic opportunity to join this beautiful hospitality complex comprising of a hotel, self-catering accommodation, renowned spa and restaurant on the stunning Cornish coastline. This newly defined role will be responsible for leading the marketing team, sales, reservations and revenue management function. Please note this is a fully on-site role. Marketing and Sales Director Responsibilities Develop and execute the brand strategy, utilising storytelling to build a meaningful lifestyle brand Ownership of the marketing budget and ensuring ROI opportunities are maximised. Overseeing and managing third party agencies including PR and Digital / PPC, continually monitoring their performance. Enhance in-house capabilities around ecommerce, digital marketing and the utilisation of the latest technologies. Develop CRM capabilities to enhance customer engagement and maximise commercial opportunities with enquiries, new and lapsed customers. Work with cross-functional teams to develop products and services to meet customer demands and drive occupancy. Ensure revenue management are yielding the best possible rates for their rooms. Reviewing team structure and functional effectiveness, driving continuous improvements and delivering change where necessary. Define brand identity and drive consistently internally throughout the resort and externally with any campaigns and communications. Marketing and Sales Director Skills Required A solid track record working at a Marketing Director or Head of Marketing level, preferably in the hospitality/leisure sector but similar B2C sectors such as travel and retail will also be considered. Broad marketing skill set including brand, CRM, PR, Ecommerce, Digital Experience overseeing sales/reservations and revenue management Experience leading on brand projects. Experience of creating and delivery the marketing strategy, owning budgets and managing third party agencies. Experience leading teams Marketing and Sales Director Additional Details A basic salary up to c 70,000 per annum plus bonus 25 days holiday + bank holidays Pension Health Club Membership Professional development opportunities
May 12, 2026
Full time
Marketing and Sales Director, Cornwall, Up to 70k + bonus, High-End Hospitality . A fantastic opportunity to join this beautiful hospitality complex comprising of a hotel, self-catering accommodation, renowned spa and restaurant on the stunning Cornish coastline. This newly defined role will be responsible for leading the marketing team, sales, reservations and revenue management function. Please note this is a fully on-site role. Marketing and Sales Director Responsibilities Develop and execute the brand strategy, utilising storytelling to build a meaningful lifestyle brand Ownership of the marketing budget and ensuring ROI opportunities are maximised. Overseeing and managing third party agencies including PR and Digital / PPC, continually monitoring their performance. Enhance in-house capabilities around ecommerce, digital marketing and the utilisation of the latest technologies. Develop CRM capabilities to enhance customer engagement and maximise commercial opportunities with enquiries, new and lapsed customers. Work with cross-functional teams to develop products and services to meet customer demands and drive occupancy. Ensure revenue management are yielding the best possible rates for their rooms. Reviewing team structure and functional effectiveness, driving continuous improvements and delivering change where necessary. Define brand identity and drive consistently internally throughout the resort and externally with any campaigns and communications. Marketing and Sales Director Skills Required A solid track record working at a Marketing Director or Head of Marketing level, preferably in the hospitality/leisure sector but similar B2C sectors such as travel and retail will also be considered. Broad marketing skill set including brand, CRM, PR, Ecommerce, Digital Experience overseeing sales/reservations and revenue management Experience leading on brand projects. Experience of creating and delivery the marketing strategy, owning budgets and managing third party agencies. Experience leading teams Marketing and Sales Director Additional Details A basic salary up to c 70,000 per annum plus bonus 25 days holiday + bank holidays Pension Health Club Membership Professional development opportunities
LORD SEARCH AND SELECTION
Managing Director - Mandarin Speaking
LORD SEARCH AND SELECTION
Branded & Own Label - Technology Products & Systems c. £200,000 per annum + Executive Car + Bonus + Benefits UK - Flexible The Role Leading the UK and European commercial operations of a premier designer and manufacturer of technology products and systems for a prestigious portfolio of national and international retailers, distributors, oem's, end-users and system integrators, driving market share and profitability growth. Key task, to develop and implement a cohesive strategy that drives commercial performance across Retail, Professional and eCommerce channels The Person Mandarin speaking, direct experience of working for or with a Chinese-owned designer and manufacturer is essential. An inspirational business leader, significantly growing a multi-channel, professional/consumer products business. An excellent communicator, team builder, crusader for change, with the ability to influence and persuade at all levels. Personal credibility, integrity, vision and drive The Company Customer obsessed, technical thought and market leader, designing and manufacturing professional and consumer products, selling through Retail, Professional and eCommerce channels. Seeking to appoint a high calibre, inspirational, Managing Director, to lead an ambitious business and team through a period of significant change, opportunity and growth. How to Apply So, if have the language, skills, knowledge, experience and are looking for a fresh and exciting opportunity, to lead a significant, customer obsessed, market leader, then look no further, we would really like to hear from you. To apply in confidence please submit a fully detailed CV online detailing your current remuneration together with reference 10376.
May 12, 2026
Full time
Branded & Own Label - Technology Products & Systems c. £200,000 per annum + Executive Car + Bonus + Benefits UK - Flexible The Role Leading the UK and European commercial operations of a premier designer and manufacturer of technology products and systems for a prestigious portfolio of national and international retailers, distributors, oem's, end-users and system integrators, driving market share and profitability growth. Key task, to develop and implement a cohesive strategy that drives commercial performance across Retail, Professional and eCommerce channels The Person Mandarin speaking, direct experience of working for or with a Chinese-owned designer and manufacturer is essential. An inspirational business leader, significantly growing a multi-channel, professional/consumer products business. An excellent communicator, team builder, crusader for change, with the ability to influence and persuade at all levels. Personal credibility, integrity, vision and drive The Company Customer obsessed, technical thought and market leader, designing and manufacturing professional and consumer products, selling through Retail, Professional and eCommerce channels. Seeking to appoint a high calibre, inspirational, Managing Director, to lead an ambitious business and team through a period of significant change, opportunity and growth. How to Apply So, if have the language, skills, knowledge, experience and are looking for a fresh and exciting opportunity, to lead a significant, customer obsessed, market leader, then look no further, we would really like to hear from you. To apply in confidence please submit a fully detailed CV online detailing your current remuneration together with reference 10376.
Deerfoot Recruitment Solutions Limited
Head of IT Service Management
Deerfoot Recruitment Solutions Limited Hatfield, Hertfordshire
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire 110,000 - 130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary 110,000 - 130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 11, 2026
Full time
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire 110,000 - 130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary 110,000 - 130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Zachary Daniels Recruitment
Ecommerce Director
Zachary Daniels Recruitment City, London
Ecommerce Director Retail Group London Competitive Salary + Bonus + Benefits We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands. The Role You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a "keep the lights on" role, this is about step-change growth. Key responsibilities include: Defining and delivering the ecommerce and digital trading strategy Owning P&L performance, budgets, and forecasting Leading online trading, merchandising, and optimisation Driving conversion, AOV, and customer acquisition/retention Collaborating with Marketing on performance marketing, CRM, and brand campaigns Overseeing UX/UI, platform development, and digital roadmap Building and leading a high-performing ecommerce team Partnering with senior stakeholders across Retail, Buying, and Operations About You Proven track record in a senior ecommerce leadership role within retail or consumer Strong commercial operator comfortable owning numbers, not just narrative Experience scaling online revenue in a multi-channel environment Deep understanding of digital marketing, trading, and customer journey optimisation Comfortable operating at pace in a changing, growth-focused business A natural leader who can bring clarity, energy, and direction Why Join? Opportunity to shape and lead the digital growth agenda of a well-backed retail group Real autonomy and visibility at exec/board level A business that is investing properly in people, platform, and performance BH35244
May 11, 2026
Full time
Ecommerce Director Retail Group London Competitive Salary + Bonus + Benefits We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands. The Role You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a "keep the lights on" role, this is about step-change growth. Key responsibilities include: Defining and delivering the ecommerce and digital trading strategy Owning P&L performance, budgets, and forecasting Leading online trading, merchandising, and optimisation Driving conversion, AOV, and customer acquisition/retention Collaborating with Marketing on performance marketing, CRM, and brand campaigns Overseeing UX/UI, platform development, and digital roadmap Building and leading a high-performing ecommerce team Partnering with senior stakeholders across Retail, Buying, and Operations About You Proven track record in a senior ecommerce leadership role within retail or consumer Strong commercial operator comfortable owning numbers, not just narrative Experience scaling online revenue in a multi-channel environment Deep understanding of digital marketing, trading, and customer journey optimisation Comfortable operating at pace in a changing, growth-focused business A natural leader who can bring clarity, energy, and direction Why Join? Opportunity to shape and lead the digital growth agenda of a well-backed retail group Real autonomy and visibility at exec/board level A business that is investing properly in people, platform, and performance BH35244
Hays Specialist Recruitment Limited
Development Team Lead PHP, API's, MySQL
Hays Specialist Recruitment Limited Bournemouth, Dorset
Development Team Lead (PHP8, API's, MySQL)UK Remote Working£65000 - £75000 + Equity Please note my client cannot offer VISA sponsorship for this position. Your new company I am working to recruit an experienced PHP Development Team Lead for a hyper-growth business in the UK as they look to expand globally. It's a really unique opportunity working for an online, technology first organisation that are looking to challenge the leading names in Ecommerce.The role is offered fully remote but you must be within the UK and must not require any form of Visa Sponsorship to apply. Your new role The Development team has mirrored the general pattern in the company; grow quickly, iterate, have fun, make an impact. As they've scaled over the last year Development squads have been formed so you'll join a team of 4-5 to ensure everyone is focussed and to provide a progression path for all.This company operates like a start-up but with a product that's been in Development for 10+ years. You will understand there is some legacy/maintenance as part of the role building on a custom monolith - but plenty of new work in Laravel to sink your teeth into.Under the guidance of a new Head of Development the team have invested heavily in software best practice and development processes so it's an exciting environment to be joining as they move into new territories globally and launch a mobile app.To fit in here you'll collaborate openly with other Devs, enjoy problem solving and will buy into the vision of the company to disrupt and become number 1 in their field. What you'll need to succeed A hands-on technical leader responsible for developing and maintaining high-quality PHP8 code, managing backend services and APIs, and optimising system performance. 10 years of programming experience as a minimum, experience with Laravel is a bonus.Oversees a team of developers, providing mentorship, setting priorities, and ensuring timely project delivery through Agile practices. Collaborates closely with Product Managers and stakeholders to align development with business goals, while championing coding standards, CI/CD practices, and continuous improvement. Acts as a key liaison across departments, fostering a collaborative and high-performing engineering culture.Experience building RESTful API's and working with MySQL is essential, and desirable skills include GCP Cloud, RabbitMQ, NoSQL and TDD/Microservices exposure.If you've worked on large scale Ecommerce applications with multiple service calls and databases that would be standout, as would experience working in Agile squads. What you'll get in return The company offers good flexibility both in terms of working hours and remote working (within the UK). There's no micromanagement here and joining at this stage in their journey you'll have a chance to share in the profits (Sharesave scheme) plus there's annual pay reviews. You'll get 26 days holiday + bank holidays and funding for technical courses/training. The company have bi-annual socials to meet and celebrate success. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2025
Full time
Development Team Lead (PHP8, API's, MySQL)UK Remote Working£65000 - £75000 + Equity Please note my client cannot offer VISA sponsorship for this position. Your new company I am working to recruit an experienced PHP Development Team Lead for a hyper-growth business in the UK as they look to expand globally. It's a really unique opportunity working for an online, technology first organisation that are looking to challenge the leading names in Ecommerce.The role is offered fully remote but you must be within the UK and must not require any form of Visa Sponsorship to apply. Your new role The Development team has mirrored the general pattern in the company; grow quickly, iterate, have fun, make an impact. As they've scaled over the last year Development squads have been formed so you'll join a team of 4-5 to ensure everyone is focussed and to provide a progression path for all.This company operates like a start-up but with a product that's been in Development for 10+ years. You will understand there is some legacy/maintenance as part of the role building on a custom monolith - but plenty of new work in Laravel to sink your teeth into.Under the guidance of a new Head of Development the team have invested heavily in software best practice and development processes so it's an exciting environment to be joining as they move into new territories globally and launch a mobile app.To fit in here you'll collaborate openly with other Devs, enjoy problem solving and will buy into the vision of the company to disrupt and become number 1 in their field. What you'll need to succeed A hands-on technical leader responsible for developing and maintaining high-quality PHP8 code, managing backend services and APIs, and optimising system performance. 10 years of programming experience as a minimum, experience with Laravel is a bonus.Oversees a team of developers, providing mentorship, setting priorities, and ensuring timely project delivery through Agile practices. Collaborates closely with Product Managers and stakeholders to align development with business goals, while championing coding standards, CI/CD practices, and continuous improvement. Acts as a key liaison across departments, fostering a collaborative and high-performing engineering culture.Experience building RESTful API's and working with MySQL is essential, and desirable skills include GCP Cloud, RabbitMQ, NoSQL and TDD/Microservices exposure.If you've worked on large scale Ecommerce applications with multiple service calls and databases that would be standout, as would experience working in Agile squads. What you'll get in return The company offers good flexibility both in terms of working hours and remote working (within the UK). There's no micromanagement here and joining at this stage in their journey you'll have a chance to share in the profits (Sharesave scheme) plus there's annual pay reviews. You'll get 26 days holiday + bank holidays and funding for technical courses/training. The company have bi-annual socials to meet and celebrate success. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Freight Personnel
Senior Business Development Manager
Freight Personnel Haydock, Merseyside
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
Oct 02, 2025
Full time
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
The Recruitment Group
Finance Assistant
The Recruitment Group Hook Norton, Oxfordshire
Finance Assistant Office-based Flexible working patterns considered Mon Thurs: 9am 5pm Fri: 9am 3pm Full-time Permanent We re looking for a proactive and detail-oriented Finance Assistant to join a busy finance team in a fast-paced, product-based business. Reporting to the Operations Director, you ll handle transactional finance, bank reconciliations, supplier payments, and month-end reporting working across multiple currencies and platforms. Key duties include: Multi-currency bank reconciliations (GBP, USD, EUR, CAD) Managing purchase & sales ledgers, including credit control Processing supplier invoices, expenses, and returns Month-end tasks: journals, accruals, FX revaluations, stock reports Supporting VAT returns and year-end close Requirements: 2 5 years finance experience AAT qualified or working towards (preferred) Proficient in Sage 50 and Excel (VLOOKUPs, PivotTables) Experience with eCommerce or stock-based businesses is a plus Great opportunity for someone looking to grow their finance career in a dynamic, supportive team. Early Friday finish and flexibility on offer. If you would like to know how we will store and process your data, please visit our website to read our GDPR Data Protection Statement.
Sep 22, 2025
Full time
Finance Assistant Office-based Flexible working patterns considered Mon Thurs: 9am 5pm Fri: 9am 3pm Full-time Permanent We re looking for a proactive and detail-oriented Finance Assistant to join a busy finance team in a fast-paced, product-based business. Reporting to the Operations Director, you ll handle transactional finance, bank reconciliations, supplier payments, and month-end reporting working across multiple currencies and platforms. Key duties include: Multi-currency bank reconciliations (GBP, USD, EUR, CAD) Managing purchase & sales ledgers, including credit control Processing supplier invoices, expenses, and returns Month-end tasks: journals, accruals, FX revaluations, stock reports Supporting VAT returns and year-end close Requirements: 2 5 years finance experience AAT qualified or working towards (preferred) Proficient in Sage 50 and Excel (VLOOKUPs, PivotTables) Experience with eCommerce or stock-based businesses is a plus Great opportunity for someone looking to grow their finance career in a dynamic, supportive team. Early Friday finish and flexibility on offer. If you would like to know how we will store and process your data, please visit our website to read our GDPR Data Protection Statement.

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