Templegate Recruitment Specialist Recruiters in Financial Services Job Title: Client Services Administrator Location: Sheffield Hybrid working available after training (3 days office / 2 days home) Salary: £26,000 - £32,000 DOE Why Join Us? This is an excellent opportunity to join a growing and supportive financial planning environment where collaboration and team culture are highly valued. You will be part of a busy Client Services team where work is allocated by team leaders and clients are assigned to ensure a structured and manageable workload. The business is expanding quickly, offering stability and long-term security within a well-established and professional setting. Benefits: Workplace pension scheme Death in service benefit (3 x salary) Westfield Health cash plan (including dental, eye tests, physio) 27 days holiday plus bank holidays Exams fully funded and supported Strong focus on employee wellbeing and supportive culture About the Company: A well-established financial planning business operating as part of a larger group with multiple offices. The Sheffield office is home to a close-knit Client Services team. The culture is supportive, informal, and team-focused, with a strong emphasis on looking after staff and building long-term relationships. Key Responsibilities: Providing administrative support within the Client Services team Managing allocated client relationships and ensuring smooth processing of requests Processing new business applications and platform administration Completing fund switches and ongoing investment administration Preparing client review packs and supporting advisers Working within Intelliflo and other platform systems Supporting general financial planning administration tasks as required What We're Looking For: Previous experience in financial services administration or a similar client support role Strong organisational skills with attention to detail Ability to manage workload effectively within a team environment A reliable individual with strong longevity in previous roles A positive attitude and willingness to learn and be coached Comfortable working in a busy, structured environment This role is ideal for someone looking for a long-term administrative career rather than progression into advisory roles. Desirable Skills: Experience using platforms such as Quilter, Elevate, Aberdeen, or similar Familiarity with Intelliflo Exposure to financial planning administration including new business processing and fund switches Experience preparing review packs and supporting advisers How to Apply: Interested? Submit your CV today! If your experience aligns with this opportunity, one of our specialist consultants will contact you to discuss further. We'll also take the time to understand your career goals and highlight other roles that may be a great fit. Due to the high volume of applications, we can only respond to successful candidates. If you haven't heard from us within 7 days, please assume your application has not been successful on this occasion.
May 20, 2026
Full time
Templegate Recruitment Specialist Recruiters in Financial Services Job Title: Client Services Administrator Location: Sheffield Hybrid working available after training (3 days office / 2 days home) Salary: £26,000 - £32,000 DOE Why Join Us? This is an excellent opportunity to join a growing and supportive financial planning environment where collaboration and team culture are highly valued. You will be part of a busy Client Services team where work is allocated by team leaders and clients are assigned to ensure a structured and manageable workload. The business is expanding quickly, offering stability and long-term security within a well-established and professional setting. Benefits: Workplace pension scheme Death in service benefit (3 x salary) Westfield Health cash plan (including dental, eye tests, physio) 27 days holiday plus bank holidays Exams fully funded and supported Strong focus on employee wellbeing and supportive culture About the Company: A well-established financial planning business operating as part of a larger group with multiple offices. The Sheffield office is home to a close-knit Client Services team. The culture is supportive, informal, and team-focused, with a strong emphasis on looking after staff and building long-term relationships. Key Responsibilities: Providing administrative support within the Client Services team Managing allocated client relationships and ensuring smooth processing of requests Processing new business applications and platform administration Completing fund switches and ongoing investment administration Preparing client review packs and supporting advisers Working within Intelliflo and other platform systems Supporting general financial planning administration tasks as required What We're Looking For: Previous experience in financial services administration or a similar client support role Strong organisational skills with attention to detail Ability to manage workload effectively within a team environment A reliable individual with strong longevity in previous roles A positive attitude and willingness to learn and be coached Comfortable working in a busy, structured environment This role is ideal for someone looking for a long-term administrative career rather than progression into advisory roles. Desirable Skills: Experience using platforms such as Quilter, Elevate, Aberdeen, or similar Familiarity with Intelliflo Exposure to financial planning administration including new business processing and fund switches Experience preparing review packs and supporting advisers How to Apply: Interested? Submit your CV today! If your experience aligns with this opportunity, one of our specialist consultants will contact you to discuss further. We'll also take the time to understand your career goals and highlight other roles that may be a great fit. Due to the high volume of applications, we can only respond to successful candidates. If you haven't heard from us within 7 days, please assume your application has not been successful on this occasion.
International Tax Senior Manager/ Director for International Tax Group based Birmingham Your new company This International Tax Group is leading in its field, as, in turn are its employees. As an incubator for talent, they have a history of accelerated progression within the Midlands team, having brought a number of people through to Partner in the last 15 years. The team is well respected within the market, having been involved in many iconic market-leading transactions over the years. They have a new opening for an International Tax Services Senior Manager/Director to take on projects and assignments to help their clients to develop and execute their international tax strategy. Your new role Projects will range from advising on expansion into new markets, pre-merger reorganisations and post-merger integration, business model redesign, managing the risk arising from global law change such as BEPS and optimisation of capital structure and financing. Evidently, this is an opportunity to take on a versatile role with great room for development. Additionally, this offers a great chance to develop your leadership skills further into a renowned international tax adviser working with UK / overseas MNCs, lawyers and banks. What you'll need to succeed As the International Tax Services Senior Manager/Director, you will be client focused and strategically and commercially aware with strong international and UK tax technical skills. Your client relationship skills, business development skills and your ability to lead and sustain effective teams will be used to the full. What you'll get in return You will be joining a Firm that will invest and support you in offering you the opportunities on projects and assignment to further develop you as a tax professional. In addition to market leading remuneration and benefits packages, the firm also actively support and encourage flexible working for all staff, including home working, flexible hours and fitting around family requirements. Overseas secondments are available for those who want them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 20, 2026
Full time
International Tax Senior Manager/ Director for International Tax Group based Birmingham Your new company This International Tax Group is leading in its field, as, in turn are its employees. As an incubator for talent, they have a history of accelerated progression within the Midlands team, having brought a number of people through to Partner in the last 15 years. The team is well respected within the market, having been involved in many iconic market-leading transactions over the years. They have a new opening for an International Tax Services Senior Manager/Director to take on projects and assignments to help their clients to develop and execute their international tax strategy. Your new role Projects will range from advising on expansion into new markets, pre-merger reorganisations and post-merger integration, business model redesign, managing the risk arising from global law change such as BEPS and optimisation of capital structure and financing. Evidently, this is an opportunity to take on a versatile role with great room for development. Additionally, this offers a great chance to develop your leadership skills further into a renowned international tax adviser working with UK / overseas MNCs, lawyers and banks. What you'll need to succeed As the International Tax Services Senior Manager/Director, you will be client focused and strategically and commercially aware with strong international and UK tax technical skills. Your client relationship skills, business development skills and your ability to lead and sustain effective teams will be used to the full. What you'll get in return You will be joining a Firm that will invest and support you in offering you the opportunities on projects and assignment to further develop you as a tax professional. In addition to market leading remuneration and benefits packages, the firm also actively support and encourage flexible working for all staff, including home working, flexible hours and fitting around family requirements. Overseas secondments are available for those who want them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Bennett and Game Recruitment LTD
Luton, Bedfordshire
Position: Personal Tax Manager Location: Luton Package: Up to 62,000, Hybrid working, 25 days plus BH, life assurance, and much more Working Hours: Full time, Mon-Fri, 9am-5pm A new opportunity is available within a highly reputable, growing, medium sized Accountancy Practice. This role involves managing a varied portfolio of private clients, including HNW individuals, trusts, and estates. This is a key role for the firm, offering responsibility, client exposure, and opportunities for progression The role is paying up to 62k, with hybrid working flexibility, extensive holiday allowance, life assurance, paid overtime, and much more. It is well suited to an experienced tax professional, with a passion within personal tax. If you are looking to take the next step within a truly progressive firm, then this is the role for you Personal Tax Manager Job Responsibilities Manage a diverse portfolio of personal tax clients (including HNWIs, directors, owner-managed businesses, trusts, and estates) and act as the primary point of contact for clients and advisers Build strong client relationships while identifying tax planning opportunities and supporting advisory and trust-related projects Oversee preparation and review of personal, trust, and estate tax returns, ensuring compliance with income tax, CGT, and IHT obligations Manage HMRC correspondence, enquiries, disclosures, and investigations, ensuring deadlines and budgets are met Provide technical expertise across personal tax, trusts, estates, and residency matters, including research and interpretation of legislation and HMRC guidance Support advisory work on trust structures, succession planning, and communicate legislative updates to clients and the team Lead, supervise, and develop junior staff, including workflow planning, reviewing work, and delivering training Ensure compliance with professional standards and internal procedures, maintaining accurate documentation and supporting quality assurance initiatives Personal Tax Manager Job Requirements CTA qualified, or ACA / ACCA qualified with significant personal tax and trust experience Strong experience within a UK accountancy or tax practice Good technical knowledge of UK personal tax, trust, and estate taxation Experience managing a personal tax and trust client portfolio Strong organisational and time management skills Familiarity with personal tax and trust software such as CCH, IRIS, TaxCalc, or similar, is desirable Personal Tax Manager Salary & Benefits Salary ranging from 51,000 - 62,000 depending on experience Flexible working, along with hybrid arrangements for qualified staff members Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme We offer paid overtime - rare in our sector we know! A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Employee Assistance Programme for challenging situations whether they be personal or work related Full study support for professional qualifications where relevant Professional subscriptions fees paid Onsite parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 20, 2026
Full time
Position: Personal Tax Manager Location: Luton Package: Up to 62,000, Hybrid working, 25 days plus BH, life assurance, and much more Working Hours: Full time, Mon-Fri, 9am-5pm A new opportunity is available within a highly reputable, growing, medium sized Accountancy Practice. This role involves managing a varied portfolio of private clients, including HNW individuals, trusts, and estates. This is a key role for the firm, offering responsibility, client exposure, and opportunities for progression The role is paying up to 62k, with hybrid working flexibility, extensive holiday allowance, life assurance, paid overtime, and much more. It is well suited to an experienced tax professional, with a passion within personal tax. If you are looking to take the next step within a truly progressive firm, then this is the role for you Personal Tax Manager Job Responsibilities Manage a diverse portfolio of personal tax clients (including HNWIs, directors, owner-managed businesses, trusts, and estates) and act as the primary point of contact for clients and advisers Build strong client relationships while identifying tax planning opportunities and supporting advisory and trust-related projects Oversee preparation and review of personal, trust, and estate tax returns, ensuring compliance with income tax, CGT, and IHT obligations Manage HMRC correspondence, enquiries, disclosures, and investigations, ensuring deadlines and budgets are met Provide technical expertise across personal tax, trusts, estates, and residency matters, including research and interpretation of legislation and HMRC guidance Support advisory work on trust structures, succession planning, and communicate legislative updates to clients and the team Lead, supervise, and develop junior staff, including workflow planning, reviewing work, and delivering training Ensure compliance with professional standards and internal procedures, maintaining accurate documentation and supporting quality assurance initiatives Personal Tax Manager Job Requirements CTA qualified, or ACA / ACCA qualified with significant personal tax and trust experience Strong experience within a UK accountancy or tax practice Good technical knowledge of UK personal tax, trust, and estate taxation Experience managing a personal tax and trust client portfolio Strong organisational and time management skills Familiarity with personal tax and trust software such as CCH, IRIS, TaxCalc, or similar, is desirable Personal Tax Manager Salary & Benefits Salary ranging from 51,000 - 62,000 depending on experience Flexible working, along with hybrid arrangements for qualified staff members Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme We offer paid overtime - rare in our sector we know! A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Employee Assistance Programme for challenging situations whether they be personal or work related Full study support for professional qualifications where relevant Professional subscriptions fees paid Onsite parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Principal Property Litigation Lawyer We're excited to welcome a new Principal Property Litigation Lawyer to join our Legal team. Navigate your future and lock in your career as we keep our canals open and alive. Working Hours & Location This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Role Overview The Principal Property Litigation Lawyer leads the provision of legal advice and management of property-related disputes arising from the Trust's operational and investment property portfolio. Key Accountabilities: Main conduct of property law disputes across the Trust's operational estate (e.g. title, trespass, boundary disputes, rights and easements, restrictive covenants, rights of support and claims for nuisance) with adjoining landowners, tenants and other stakeholders. Contributing to the management of legal risk on property law disputes arising in the context of the Trust's engineering, estates, utilities and business boating activity. Assisting Senior Lawyers in providing strategic advice to Senior Managers and the Executive regarding litigation risk to the Trust's estate and assets in the context of the wider estate and asset management strategy and programme. Taking forward high value disputes (both as claimant and defendant) in relation to Trust asset and infrastructure responsibility, with other public and third sector infrastructure owners, in the context of retaining wall and embankments, bridges, harbour, flood defence, water resources, highways and reservoir responsibility. Supervision of Property Litigation Lawyer and Paralegal, close working with Trust Claims Manager and coordination of external legal support, including Counsel. Working with the Senior Litigation Lawyer on property litigation matters involving boating and mooring disputes. About you You are a qualified solicitor (or equivalent) with property litigation experience, able to lead complex, high-value disputes independently. Strong track record in managing legal risk, advising senior stakeholders, and collaborating with internal teams and external advisers, with a pragmatic approach and commitment to health and safety. Skills & Qualifications: Qualified solicitor (or equivalent) with a minimum of 10 years' property litigation law experience gained in private practice or in-house. Proven ability to take a lead on conducting a heavy caseload of major property litigation with minimal oversight. Experience of leading strategic discussions on legal risk at a senior level. Experience of supervision and coordination of legal and expert teams, including Counsel. Ability to build collaborative relationships across all levels and disciplines within the Trust and with external legal advisers and to participate effectively in meetings. Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £55,000. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. Learn more: Our values We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers. Navigate your future and lock in your career as we keep our canals open and alive. Find out more about us on our website: To apply, please visit our website via the button below.
May 20, 2026
Full time
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Principal Property Litigation Lawyer We're excited to welcome a new Principal Property Litigation Lawyer to join our Legal team. Navigate your future and lock in your career as we keep our canals open and alive. Working Hours & Location This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Role Overview The Principal Property Litigation Lawyer leads the provision of legal advice and management of property-related disputes arising from the Trust's operational and investment property portfolio. Key Accountabilities: Main conduct of property law disputes across the Trust's operational estate (e.g. title, trespass, boundary disputes, rights and easements, restrictive covenants, rights of support and claims for nuisance) with adjoining landowners, tenants and other stakeholders. Contributing to the management of legal risk on property law disputes arising in the context of the Trust's engineering, estates, utilities and business boating activity. Assisting Senior Lawyers in providing strategic advice to Senior Managers and the Executive regarding litigation risk to the Trust's estate and assets in the context of the wider estate and asset management strategy and programme. Taking forward high value disputes (both as claimant and defendant) in relation to Trust asset and infrastructure responsibility, with other public and third sector infrastructure owners, in the context of retaining wall and embankments, bridges, harbour, flood defence, water resources, highways and reservoir responsibility. Supervision of Property Litigation Lawyer and Paralegal, close working with Trust Claims Manager and coordination of external legal support, including Counsel. Working with the Senior Litigation Lawyer on property litigation matters involving boating and mooring disputes. About you You are a qualified solicitor (or equivalent) with property litigation experience, able to lead complex, high-value disputes independently. Strong track record in managing legal risk, advising senior stakeholders, and collaborating with internal teams and external advisers, with a pragmatic approach and commitment to health and safety. Skills & Qualifications: Qualified solicitor (or equivalent) with a minimum of 10 years' property litigation law experience gained in private practice or in-house. Proven ability to take a lead on conducting a heavy caseload of major property litigation with minimal oversight. Experience of leading strategic discussions on legal risk at a senior level. Experience of supervision and coordination of legal and expert teams, including Counsel. Ability to build collaborative relationships across all levels and disciplines within the Trust and with external legal advisers and to participate effectively in meetings. Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £55,000. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. Learn more: Our values We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers. Navigate your future and lock in your career as we keep our canals open and alive. Find out more about us on our website: To apply, please visit our website via the button below.
Salary: £35,850 per annum Hours: Full time Contract: Permanent Benefits: - 27 days' annual leave + statutory holidays + three closures days over the Christmas period. - Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme. - Attractive family friendly policies. - Private healthcare cover. - Season ticket loans. - Employee awards, and training and development opportunities. For more information about our benefits please visit our website. Office location: London Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location. Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs. An exciting opportunity has arisen at the National Housing Federation (NHF) for a Public Affairs Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF here: Our vision is for a country where everyone can live in a good quality home they can afford. We work with our members to make this vision a reality - delivering ambitious programmes that lead to lasting, positive change. We work at the forefront of the political debate - not only on housing, but also on a wide range of other policy issues including welfare, homelessness and climate change. Our work affects the lives of millions of people and diverse communities across the country. As a Public Affairs Officer, you will take the lead on your own policy areas, developing and delivering influencing strategies that have real impact. You will work closely with colleagues across the organisation, as well as with our members and key external stakeholders, to ensure social housing is clearly understood and prioritised by decision-makers. At a time of significant political change in Westminster, this role is critical. You will help ensure that social housing retains its political salience and that housing associations are recognised as an essential part of the solution to the housing emergency. This is an excellent opportunity for an ambitious public affairs professional who wants to work on issues of national importance and make a meaningful contribution to improving people's lives. Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: - Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members. - Building effective relationships with parliamentarians, ministers and shadow ministers, researchers and political advisers. - Collaborating with colleagues through project groups and providing expert public affairs advice on a range of policy issues. - Monitoring Parliament and key political development to ensure NHF staff and our members are informed on key issues. - Drafting high-quality briefings, letters and other documents for national politicians. - Making the case for the NHF's influencing asks in face-to-face meetings with key political stakeholders and presenting to internal and member groups. The successful candidate: The successful candidate will be able to demonstrate: - A proven ability to develop and implement effective influencing strategies. - Experience of building and maintaining strong relationships with key stakeholders. - Commitment to working collaboratively with colleagues across the organisation. - Exceptional written and oral communication skills. - A good understanding of the political environment and climate in the UK. Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff - We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups. Disability confident employer We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview. Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please e-mail the People team at with your request or to arrange a time to discuss in more detail. Our role profile and job advert can also be requested in large print or in accessible format via this email address. Completing our Application Form To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK/UK VISA sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: 2 June 2026 Interview dates: 15, 17, 18 June 2026
May 20, 2026
Full time
Salary: £35,850 per annum Hours: Full time Contract: Permanent Benefits: - 27 days' annual leave + statutory holidays + three closures days over the Christmas period. - Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme. - Attractive family friendly policies. - Private healthcare cover. - Season ticket loans. - Employee awards, and training and development opportunities. For more information about our benefits please visit our website. Office location: London Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location. Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs. An exciting opportunity has arisen at the National Housing Federation (NHF) for a Public Affairs Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF here: Our vision is for a country where everyone can live in a good quality home they can afford. We work with our members to make this vision a reality - delivering ambitious programmes that lead to lasting, positive change. We work at the forefront of the political debate - not only on housing, but also on a wide range of other policy issues including welfare, homelessness and climate change. Our work affects the lives of millions of people and diverse communities across the country. As a Public Affairs Officer, you will take the lead on your own policy areas, developing and delivering influencing strategies that have real impact. You will work closely with colleagues across the organisation, as well as with our members and key external stakeholders, to ensure social housing is clearly understood and prioritised by decision-makers. At a time of significant political change in Westminster, this role is critical. You will help ensure that social housing retains its political salience and that housing associations are recognised as an essential part of the solution to the housing emergency. This is an excellent opportunity for an ambitious public affairs professional who wants to work on issues of national importance and make a meaningful contribution to improving people's lives. Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: - Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members. - Building effective relationships with parliamentarians, ministers and shadow ministers, researchers and political advisers. - Collaborating with colleagues through project groups and providing expert public affairs advice on a range of policy issues. - Monitoring Parliament and key political development to ensure NHF staff and our members are informed on key issues. - Drafting high-quality briefings, letters and other documents for national politicians. - Making the case for the NHF's influencing asks in face-to-face meetings with key political stakeholders and presenting to internal and member groups. The successful candidate: The successful candidate will be able to demonstrate: - A proven ability to develop and implement effective influencing strategies. - Experience of building and maintaining strong relationships with key stakeholders. - Commitment to working collaboratively with colleagues across the organisation. - Exceptional written and oral communication skills. - A good understanding of the political environment and climate in the UK. Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff - We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups. Disability confident employer We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview. Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please e-mail the People team at with your request or to arrange a time to discuss in more detail. Our role profile and job advert can also be requested in large print or in accessible format via this email address. Completing our Application Form To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK/UK VISA sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: 2 June 2026 Interview dates: 15, 17, 18 June 2026
Royal College of Nursing
City Of Westminster, London
Senior Policy Adviser RCN UK HQ (London), with opportunities for flexible hours, home and hybrid working. Permanent contract, 1.0 FTE post (35 hours) At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. The role As Senior Policy Adviser at the RCN, you'll collaborate closely with colleagues and functions across the UK organisation, leading complex policy development and influencing to bring about change to public policy in England and across the UK, on issues impacting our members. You'll work closely with colleagues in research, public affairs and nursing practice to identity key issues, risks and opportunities for the nursing profession, using this insight to design policy work programmes and develop robust positioning to test with members, colleagues and stakeholders. You'll create compelling evidence-based policy narrative and targeted recommendations. You'll build strong relationships with peers at Royal Colleges, Trade Unions, Government departments and other organisations across the health and social care sector. You'll use your relationships to influence change, identify opportunities for collaboration and bring insight into the organisation. The person To join us you'll need to demonstrate that you have experience of analysing external policy and political landscape in the UK to identify specific issues and levers for change. You will also have the ability to produce detailed and consistently high-quality policy and data analysis, and policy recommendations supported by a credible evidence-based case for change. You will also be able to demonstrate that you can foster strong professional relationships internally and externally and encourage close collaboration across the organisation. It is essential for you to have demonstrable experience of providing analysis and developing policy positions and recommendations. The policy team at the RCN handles a wide range of issue portfolios, balancing proactive and responsive work, managing uncertainty and changing priorities in the external environment. Therefore, we are looking for candidates who have experience managing competing priorities and thrive in a fast-paced environment. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything is possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available. Our selection process Please click the 'apply now' button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Opening date: Friday 1 May 2026 Closing date: midnight on Sunday 24 May 2026
May 19, 2026
Full time
Senior Policy Adviser RCN UK HQ (London), with opportunities for flexible hours, home and hybrid working. Permanent contract, 1.0 FTE post (35 hours) At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. The role As Senior Policy Adviser at the RCN, you'll collaborate closely with colleagues and functions across the UK organisation, leading complex policy development and influencing to bring about change to public policy in England and across the UK, on issues impacting our members. You'll work closely with colleagues in research, public affairs and nursing practice to identity key issues, risks and opportunities for the nursing profession, using this insight to design policy work programmes and develop robust positioning to test with members, colleagues and stakeholders. You'll create compelling evidence-based policy narrative and targeted recommendations. You'll build strong relationships with peers at Royal Colleges, Trade Unions, Government departments and other organisations across the health and social care sector. You'll use your relationships to influence change, identify opportunities for collaboration and bring insight into the organisation. The person To join us you'll need to demonstrate that you have experience of analysing external policy and political landscape in the UK to identify specific issues and levers for change. You will also have the ability to produce detailed and consistently high-quality policy and data analysis, and policy recommendations supported by a credible evidence-based case for change. You will also be able to demonstrate that you can foster strong professional relationships internally and externally and encourage close collaboration across the organisation. It is essential for you to have demonstrable experience of providing analysis and developing policy positions and recommendations. The policy team at the RCN handles a wide range of issue portfolios, balancing proactive and responsive work, managing uncertainty and changing priorities in the external environment. Therefore, we are looking for candidates who have experience managing competing priorities and thrive in a fast-paced environment. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything is possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available. Our selection process Please click the 'apply now' button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Opening date: Friday 1 May 2026 Closing date: midnight on Sunday 24 May 2026
Chief Officer Location: Cambourne, Cambridge, CB23 6GW Salary: £48,226 - £55,632 (SCP 37-43) plus Local Government Pension Scheme Contract: Permanent , 37 hours per week (with some evening and weekend work). Help Guide Cambourne's Next Chapter Cambourne is a young, fast growing and highly active town, now moving into a new phase of maturity. As the community expands and expectations rise, the Council is strengthening its governance, modernising how it works and preparing for the next stage of growth. This creates a rare and rewarding opportunity for someone who understands governance, enjoys working with people and can bring steady, practical leadership to help shape a council - and a town - at an important moment in its development. A role with real influence and variety As their Chief Officer, you'll be the Council's senior adviser, organisational lead and the person who ensures they operate with professionalism, transparency and confidence. You'll work closely with councillors, staff, partners and residents to keep services running smoothly, support good decision making and help the Council respond to the needs of a growing, diverse community. This is a role for someone who enjoys breadth: one day you may be supporting councillors on governance or policy, the next working with staff on service delivery, meeting with partners about local infrastructure, or helping shape projects that improve community facilities and public spaces. What they're looking for We're not expecting you to have done everything, but you will bring experience of working in a governance led or regulated environment, with confidence and experience of supporting committees or boards, and providing clear, well reasoned advice. You'll be confident managing people, juggling competing priorities and working with partners across the public, voluntary or community sectors. You'll understand the importance of good governance, sound financial awareness, strong relationships and clear communication. Above all, you'll be someone who is calm, organised, politically aware and motivated by public service. Holding a Certificate in Local Council Administration or Certificate of Higher Education in Community Governance is desirable, but if you don't have it yet, they'll support you to achieve it. Why the Council? Cambourne is one of South Cambridgeshire's most dynamic places, young, diverse, energetic and full of community life. You'll join a committed team, a supportive council and a community that values its services, facilities and public spaces. This is a role where your leadership will be visible, meaningful and genuinely appreciated Why the Town Council? They provide membership to the Local Government Pension Scheme, generous annual leave, access to an Employee Assistance Programme, free car park and support for professional development. Most importantly, you will join a committed organisation with a strong sense of community pride and the opportunity to make meaningful impact. How to apply Please click apply for a candidate information pack and application form. Closing date for applications : 5pm, Friday 29 th May 2026 Interviews: First Stage w/c15th June 2026 Second Stage w/c 22 nd June 2026
May 19, 2026
Full time
Chief Officer Location: Cambourne, Cambridge, CB23 6GW Salary: £48,226 - £55,632 (SCP 37-43) plus Local Government Pension Scheme Contract: Permanent , 37 hours per week (with some evening and weekend work). Help Guide Cambourne's Next Chapter Cambourne is a young, fast growing and highly active town, now moving into a new phase of maturity. As the community expands and expectations rise, the Council is strengthening its governance, modernising how it works and preparing for the next stage of growth. This creates a rare and rewarding opportunity for someone who understands governance, enjoys working with people and can bring steady, practical leadership to help shape a council - and a town - at an important moment in its development. A role with real influence and variety As their Chief Officer, you'll be the Council's senior adviser, organisational lead and the person who ensures they operate with professionalism, transparency and confidence. You'll work closely with councillors, staff, partners and residents to keep services running smoothly, support good decision making and help the Council respond to the needs of a growing, diverse community. This is a role for someone who enjoys breadth: one day you may be supporting councillors on governance or policy, the next working with staff on service delivery, meeting with partners about local infrastructure, or helping shape projects that improve community facilities and public spaces. What they're looking for We're not expecting you to have done everything, but you will bring experience of working in a governance led or regulated environment, with confidence and experience of supporting committees or boards, and providing clear, well reasoned advice. You'll be confident managing people, juggling competing priorities and working with partners across the public, voluntary or community sectors. You'll understand the importance of good governance, sound financial awareness, strong relationships and clear communication. Above all, you'll be someone who is calm, organised, politically aware and motivated by public service. Holding a Certificate in Local Council Administration or Certificate of Higher Education in Community Governance is desirable, but if you don't have it yet, they'll support you to achieve it. Why the Council? Cambourne is one of South Cambridgeshire's most dynamic places, young, diverse, energetic and full of community life. You'll join a committed team, a supportive council and a community that values its services, facilities and public spaces. This is a role where your leadership will be visible, meaningful and genuinely appreciated Why the Town Council? They provide membership to the Local Government Pension Scheme, generous annual leave, access to an Employee Assistance Programme, free car park and support for professional development. Most importantly, you will join a committed organisation with a strong sense of community pride and the opportunity to make meaningful impact. How to apply Please click apply for a candidate information pack and application form. Closing date for applications : 5pm, Friday 29 th May 2026 Interviews: First Stage w/c15th June 2026 Second Stage w/c 22 nd June 2026
Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 19, 2026
Full time
Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Audit Senior role live within Top 100 firm offering hybrid working & £35K-£45K pa Your new company - This firm is an award-winning group of chartered accountants, chartered tax advisers, business consultants and independent financial advisers with a reputation for innovation and excellence.- By building strong relationships, their specialist teams advise clients on growing their business in a profitable, sustainable and tax-efficient way. Their award-winning success is down to the expertise of some of the brightest accountants, auditors, tax specialists and financial advisers in the business. Your new role - Assisting in the execution of regulatory and statutory audits; liaising with clients; accounts preparation; corporate tax computations and support on ad hoc assignments for new and existing clients.- Providing a premium support audit service to the Supervising Manager and Associate, - Proactively assisting in the maintenance of current client relationships whilst also seeking to establish new client relationships. - Providing weekly, clear and prompt communication to managers in relation to timescales and deliverability of assignments. -Attending training courses and independently maintaining professional competence to meet CPE requirements of the professional body What you'll need to succeed - Must be ACCA or ACA-qualified- Have relevant practical experience - A practical audit and accounts experience gained from an accountancy practice - Knowledge of various software packages - Strong communication and teamwork skills What you'll get in return - Opportunity to progress your career from manager to senior manager and beyond- Hybrid working - Agile working hours and space - Relaxed 'Dress for your Day' policy - Paid overtime or take time off in lieu of working over your contracted hours - 25-day holiday plus bank holidays and the opportunity to purchase additional holiday days - Opportunity to join our Cash Plan scheme - Lifestyle Hub, where you receive discounts for online and high-street stores - Employee Assistance Program with additional well-being benefits - Employee Referral Program - Death in Service and associated benefits - 4% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 19, 2026
Full time
Audit Senior role live within Top 100 firm offering hybrid working & £35K-£45K pa Your new company - This firm is an award-winning group of chartered accountants, chartered tax advisers, business consultants and independent financial advisers with a reputation for innovation and excellence.- By building strong relationships, their specialist teams advise clients on growing their business in a profitable, sustainable and tax-efficient way. Their award-winning success is down to the expertise of some of the brightest accountants, auditors, tax specialists and financial advisers in the business. Your new role - Assisting in the execution of regulatory and statutory audits; liaising with clients; accounts preparation; corporate tax computations and support on ad hoc assignments for new and existing clients.- Providing a premium support audit service to the Supervising Manager and Associate, - Proactively assisting in the maintenance of current client relationships whilst also seeking to establish new client relationships. - Providing weekly, clear and prompt communication to managers in relation to timescales and deliverability of assignments. -Attending training courses and independently maintaining professional competence to meet CPE requirements of the professional body What you'll need to succeed - Must be ACCA or ACA-qualified- Have relevant practical experience - A practical audit and accounts experience gained from an accountancy practice - Knowledge of various software packages - Strong communication and teamwork skills What you'll get in return - Opportunity to progress your career from manager to senior manager and beyond- Hybrid working - Agile working hours and space - Relaxed 'Dress for your Day' policy - Paid overtime or take time off in lieu of working over your contracted hours - 25-day holiday plus bank holidays and the opportunity to purchase additional holiday days - Opportunity to join our Cash Plan scheme - Lifestyle Hub, where you receive discounts for online and high-street stores - Employee Assistance Program with additional well-being benefits - Employee Referral Program - Death in Service and associated benefits - 4% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Get Staffed Online Recruitment Limited
Brighton, Sussex
Employee Relations Manager Location: Brighton Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Employee Relations Manager, you will lead employee relations practice across the University, overseeing complex casework, policy application and employment law issues across a multi campus environment. The role focuses on ensuring fair, consistent and legally sound outcomes, while providing trusted advice to Senior Leaders, Managers and People colleagues on sensitive and high risk matters. What You'll Do: Lead the management of complex and high risk employee relations cases, including disciplinary, grievance, capability, redundancy, TUPE, collective consultation and employment tribunal matters. Apply UK employment law, internal policy and best practice to support sound, defensible and values led outcomes. Provide oversight and assurance on ER practice across the University, acting as an escalation point for complex or sensitive matters. Support and coach People Partners and Managers, building confidence and capability in handling employee relations issues effectively. Develop, review and implement employee relations policies, procedures and guidance. Use ER data and insight to identify trends, risks and opportunities for preventative action and improvement. Work with the Learning and Development Manager to shape targeted training and capability building activity. Collaborate with People Partners, Senior Leaders, Trade Unions and External Advisers on organisational change and people related projects. What You'll Bring: Significant experience in a senior employee relations or specialist People role. Strong and current knowledge of UK employment law and employee relations practice. Proven experience managing complex, high-risk and sensitive employee relations cases independently. Experience developing and implementing policies, processes or frameworks with organisation-wide impact. Strong analytical skills, with the ability to interpret data and use insight to support decision-making and service improvement. Excellent communication, negotiation and influencing skills, including experience working with senior stakeholders. The ability to manage competing priorities in a complex organisational setting. Confidence using HR systems, Microsoft Office and management information tools. A Level 5 qualification in Human Resources or equivalent professional experience. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
May 19, 2026
Full time
Employee Relations Manager Location: Brighton Salary: £39,000 £50,440 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Employee Relations Manager, you will lead employee relations practice across the University, overseeing complex casework, policy application and employment law issues across a multi campus environment. The role focuses on ensuring fair, consistent and legally sound outcomes, while providing trusted advice to Senior Leaders, Managers and People colleagues on sensitive and high risk matters. What You'll Do: Lead the management of complex and high risk employee relations cases, including disciplinary, grievance, capability, redundancy, TUPE, collective consultation and employment tribunal matters. Apply UK employment law, internal policy and best practice to support sound, defensible and values led outcomes. Provide oversight and assurance on ER practice across the University, acting as an escalation point for complex or sensitive matters. Support and coach People Partners and Managers, building confidence and capability in handling employee relations issues effectively. Develop, review and implement employee relations policies, procedures and guidance. Use ER data and insight to identify trends, risks and opportunities for preventative action and improvement. Work with the Learning and Development Manager to shape targeted training and capability building activity. Collaborate with People Partners, Senior Leaders, Trade Unions and External Advisers on organisational change and people related projects. What You'll Bring: Significant experience in a senior employee relations or specialist People role. Strong and current knowledge of UK employment law and employee relations practice. Proven experience managing complex, high-risk and sensitive employee relations cases independently. Experience developing and implementing policies, processes or frameworks with organisation-wide impact. Strong analytical skills, with the ability to interpret data and use insight to support decision-making and service improvement. Excellent communication, negotiation and influencing skills, including experience working with senior stakeholders. The ability to manage competing priorities in a complex organisational setting. Confidence using HR systems, Microsoft Office and management information tools. A Level 5 qualification in Human Resources or equivalent professional experience. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
The Opportunity Working closely with HR Managers and business leaders, the HR Adviser will provide trusted advice across the full employee lifecycle. You'll take ownership of day-to-day HR operations while contributing to projects that shape the firm's people strategy, culture, and performance. This is a varied role where no two days are the same - ideal for someone who thrives on both operational detail and strategic contribution. Key Responsibilities Provide professional advice across a range of HR and employee relations matters. Support managers with performance management, absence, and employee development. Manage end-to-end HR processes including onboarding, probation, and flexible working. Lead on key HR cycles such as appraisals, salary reviews, and exit interviews. Support firm-wide initiatives on inclusion, wellbeing, and change management. Partner with global teams on mobility, immigration, and secondments. Line manage and develop an HR Assistant, fostering a culture of learning and collaboration. About You The ideal candidate will bring: Proven experience in an HR Advisory or Senior HR Assistant role, ideally within professional services. Strong knowledge of HR processes and employment law fundamentals. Experience handling ER cases including disciplinaries, grievances, and performance. Excellent communication, organisational, and relationship-building skills. Confidence to work independently and manage multiple priorities. A proactive and pragmatic approach, with strong commercial awareness. Why This Role? This is a great opportunity for an HR professional ready to take the next step in their career within a people-focused, inclusive organisation. You'll gain exposure to both UK and international HR practices, enjoy variety and responsibility, and work in a culture that values collaboration, wellbeing, and professional growth.
May 19, 2026
Full time
The Opportunity Working closely with HR Managers and business leaders, the HR Adviser will provide trusted advice across the full employee lifecycle. You'll take ownership of day-to-day HR operations while contributing to projects that shape the firm's people strategy, culture, and performance. This is a varied role where no two days are the same - ideal for someone who thrives on both operational detail and strategic contribution. Key Responsibilities Provide professional advice across a range of HR and employee relations matters. Support managers with performance management, absence, and employee development. Manage end-to-end HR processes including onboarding, probation, and flexible working. Lead on key HR cycles such as appraisals, salary reviews, and exit interviews. Support firm-wide initiatives on inclusion, wellbeing, and change management. Partner with global teams on mobility, immigration, and secondments. Line manage and develop an HR Assistant, fostering a culture of learning and collaboration. About You The ideal candidate will bring: Proven experience in an HR Advisory or Senior HR Assistant role, ideally within professional services. Strong knowledge of HR processes and employment law fundamentals. Experience handling ER cases including disciplinaries, grievances, and performance. Excellent communication, organisational, and relationship-building skills. Confidence to work independently and manage multiple priorities. A proactive and pragmatic approach, with strong commercial awareness. Why This Role? This is a great opportunity for an HR professional ready to take the next step in their career within a people-focused, inclusive organisation. You'll gain exposure to both UK and international HR practices, enjoy variety and responsibility, and work in a culture that values collaboration, wellbeing, and professional growth.
Job Description At AJ Bell, we're committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we're looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes. You'll combine strategic oversight with hands-on leadership, working closely with senior stakeholders across Customer Services, Risk, Compliance, Finance and Change to ensure our controls environment remains effective, proportionate and fit for the future. What you'll be doing: You'll lead the development and ongoing enhancement of our Customer Controls function, ensuring strong governance, meaningful reporting and effective control oversight across Customer Services activity. Key responsibilities include Leading and developing the Customer Controls framework, ensuring key risks, controls, ownership and assurance activity are clearly defined and maintained Providing oversight of customer related regulatory obligations, including complaint handling, Consumer Duty, vulnerable customer processes and customer communications Managing the Operational Fraud Team, providing leadership across fraud prevention, detection, case oversight and escalation Designing and delivering a proportionate assurance programme, including control testing, quality checks and remediation tracking Developing clear, insightful MI to support senior management, committees and board reporting Ensuring risks, incidents and control weaknesses are identified early, escalated appropriately and addressed effectively Partnering with Finance to monitor budgets, efficiency measures and operational performance across Customer Services Supporting operational change by embedding controls into new processes, systems and customer journeys Leading continuous improvement activity to strengthen controls, reduce risk and improve customer outcomes What we're looking for Strong operational controls leadership experience in a regulated financial services environment, ideally within investments, pensions, wealth or platform services. Proven experience leading risk, controls, quality assurance or operational oversight teams Strong understanding of FCA expectations relevant to customer operations, including Consumer Duty and complaint handling Experience building governance frameworks, assurance plans and control reporting Strong stakeholder management skills, with the ability to influence and challenge constructively at senior level Excellent analytical and reporting capability, with strong MI and data interpretation skills Confidence translating complex control issues into clear actions and decisions Strong written communication skills, including production of governance papers and senior reporting Experience managing teams and developing capability within a control environment Relevant professional qualifications such as ICA, CISI or CII would be beneficial, although equivalent practical experience is equally valued. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
May 19, 2026
Full time
Job Description At AJ Bell, we're committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we're looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes. You'll combine strategic oversight with hands-on leadership, working closely with senior stakeholders across Customer Services, Risk, Compliance, Finance and Change to ensure our controls environment remains effective, proportionate and fit for the future. What you'll be doing: You'll lead the development and ongoing enhancement of our Customer Controls function, ensuring strong governance, meaningful reporting and effective control oversight across Customer Services activity. Key responsibilities include Leading and developing the Customer Controls framework, ensuring key risks, controls, ownership and assurance activity are clearly defined and maintained Providing oversight of customer related regulatory obligations, including complaint handling, Consumer Duty, vulnerable customer processes and customer communications Managing the Operational Fraud Team, providing leadership across fraud prevention, detection, case oversight and escalation Designing and delivering a proportionate assurance programme, including control testing, quality checks and remediation tracking Developing clear, insightful MI to support senior management, committees and board reporting Ensuring risks, incidents and control weaknesses are identified early, escalated appropriately and addressed effectively Partnering with Finance to monitor budgets, efficiency measures and operational performance across Customer Services Supporting operational change by embedding controls into new processes, systems and customer journeys Leading continuous improvement activity to strengthen controls, reduce risk and improve customer outcomes What we're looking for Strong operational controls leadership experience in a regulated financial services environment, ideally within investments, pensions, wealth or platform services. Proven experience leading risk, controls, quality assurance or operational oversight teams Strong understanding of FCA expectations relevant to customer operations, including Consumer Duty and complaint handling Experience building governance frameworks, assurance plans and control reporting Strong stakeholder management skills, with the ability to influence and challenge constructively at senior level Excellent analytical and reporting capability, with strong MI and data interpretation skills Confidence translating complex control issues into clear actions and decisions Strong written communication skills, including production of governance papers and senior reporting Experience managing teams and developing capability within a control environment Relevant professional qualifications such as ICA, CISI or CII would be beneficial, although equivalent practical experience is equally valued. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Customer Support Adviser - Hybrid, Full Training Provided Cobham Your new company A well-established and highly respected organisation within the insurance and financial services sector, this business has built a strong reputation for delivering a personal, relationship-led service to customers across both personal and commercial lines.With a long-standing presence in the market, they pride themselves on being more than just a provider - acting as a trusted partner to their clients, delivering tailored advice and support at every stage of the customer journey. You'll be joining a supportive, collaborative branch team where professional development is prioritised, and employees are encouraged to build long-term careers. Your new role As a Customer Support Adviser, you will play a key role in delivering an exceptional customer experience while supporting the smooth and efficient running of the branch. This is a varied role combining customer service, administration, and consultative sales, offering real progression into the insurance industry. Key responsibilities include: Providing high-quality service to customers face-to-face, over the phone, and via email Managing customer queries, policy renewals, and mid-term adjustments Processing policy changes and maintaining accurate customer records Identifying opportunities to cross-sell and recommend appropriate insurance products Supporting customers through claims, offering guidance and reassurance Handling administrative tasks to ensure efficient branch operations Working in line with regulatory standards and compliance requirements Developing your knowledge through structured training, including working towards industry-recognised insurance licences This is an excellent opportunity for someone looking to step into a professional, customer-focused role with long-term career prospects. What you'll need to succeed To be successful in this role, you will bring a strong customer focus alongside the ability to manage multiple priorities in a structured and compliant environment. Key requirements: Previous customer service experience (essential) Strong communication skills, with the ability to build rapport and trust High attention to detail, particularly when handling administrative tasks Confident in using systems and managing customer data Good organisational and time management skills A proactive mindset, with the ability to identify customer needs and opportunities Desirable (but not essential): Experience within insurance, financial services, or a regulated environment Background in high-end, premium, or consultative customer service environments Most importantly, you'll be someone who is eager to learn, professionally driven, and committed to delivering excellent service. What you'll get in return In return, you'll be offered a competitive package and the opportunity to build a long-term career in a respected and growing industry. Benefits include: Salary of £26,000 - £30,000, depending on experience Annual bonus of up to 10% Full training and support, including professional qualifications Hybrid working Monday to Friday working hours (no weekends) Generous holiday allowance plus bank holidays Pension scheme and additional benefits package Clear progression opportunities within the business This is more than just a job - it's a chance to develop a career in a stable, professional, and rewarding environment. What you need to do now If you're a customer-focused professional looking to take the next step in your career within a reputable organisation, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 19, 2026
Full time
Customer Support Adviser - Hybrid, Full Training Provided Cobham Your new company A well-established and highly respected organisation within the insurance and financial services sector, this business has built a strong reputation for delivering a personal, relationship-led service to customers across both personal and commercial lines.With a long-standing presence in the market, they pride themselves on being more than just a provider - acting as a trusted partner to their clients, delivering tailored advice and support at every stage of the customer journey. You'll be joining a supportive, collaborative branch team where professional development is prioritised, and employees are encouraged to build long-term careers. Your new role As a Customer Support Adviser, you will play a key role in delivering an exceptional customer experience while supporting the smooth and efficient running of the branch. This is a varied role combining customer service, administration, and consultative sales, offering real progression into the insurance industry. Key responsibilities include: Providing high-quality service to customers face-to-face, over the phone, and via email Managing customer queries, policy renewals, and mid-term adjustments Processing policy changes and maintaining accurate customer records Identifying opportunities to cross-sell and recommend appropriate insurance products Supporting customers through claims, offering guidance and reassurance Handling administrative tasks to ensure efficient branch operations Working in line with regulatory standards and compliance requirements Developing your knowledge through structured training, including working towards industry-recognised insurance licences This is an excellent opportunity for someone looking to step into a professional, customer-focused role with long-term career prospects. What you'll need to succeed To be successful in this role, you will bring a strong customer focus alongside the ability to manage multiple priorities in a structured and compliant environment. Key requirements: Previous customer service experience (essential) Strong communication skills, with the ability to build rapport and trust High attention to detail, particularly when handling administrative tasks Confident in using systems and managing customer data Good organisational and time management skills A proactive mindset, with the ability to identify customer needs and opportunities Desirable (but not essential): Experience within insurance, financial services, or a regulated environment Background in high-end, premium, or consultative customer service environments Most importantly, you'll be someone who is eager to learn, professionally driven, and committed to delivering excellent service. What you'll get in return In return, you'll be offered a competitive package and the opportunity to build a long-term career in a respected and growing industry. Benefits include: Salary of £26,000 - £30,000, depending on experience Annual bonus of up to 10% Full training and support, including professional qualifications Hybrid working Monday to Friday working hours (no weekends) Generous holiday allowance plus bank holidays Pension scheme and additional benefits package Clear progression opportunities within the business This is more than just a job - it's a chance to develop a career in a stable, professional, and rewarding environment. What you need to do now If you're a customer-focused professional looking to take the next step in your career within a reputable organisation, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Derbyshire working 28 hours per week on a fixed term basis until July 2027. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Bolsover Derbyshire, with the ability to cover other areas of Derbyshire as required. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working with other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via Teams week commencing 8 June About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
May 19, 2026
Full time
At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Derbyshire working 28 hours per week on a fixed term basis until July 2027. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Bolsover Derbyshire, with the ability to cover other areas of Derbyshire as required. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working with other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via Teams week commencing 8 June About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Do you enjoy solving complex VAT challenges and building trusted relationships with clients? Are you looking for a role where your expertise can make a real difference to the NHS? As a Senior VAT Consultant at NHS Shared Business Services, you will play a key role in delivering high-quality consultancy services to NHS organisations across the UK. You will work as part of a collaborative and knowledgeable team that supports NHS clients with technically complex VAT matters, helping them navigate legislation, reduce risk and maximise value. This is a highly client-facing role, giving you the opportunity to work closely with senior stakeholders, lead advisory projects and contribute to the continued growth of our VAT consultancy offering. You will balance technical delivery with commercial awareness, supporting both existing clients and new business opportunities. This role is hybrid, with an expectation of one day per week in our Leeds office, alongside regular travel to client sites and other NHS Shared Business Services office locations. We offer great career progression opportunities, flexible benefits you can tailor to your needs, and a strong focus on learning and development. ? What you'll be doing: Delivering Value Added Tax consultancy services including Contracted-Out Services reviews, partial exemption reviews, business and non-business assessments, capital project reviews, output tax reviews and contract analysis. Providing expert advice on HM Revenue & Customs National Health Service VAT guidance and ensuring statutory compliance. Preparing clear, accurate technical VAT reports and client communications. Identifying and developing new business opportunities and supporting the sale of VAT consultancy services to NHS organisations. Managing small VAT projects or workstreams, ensuring timely delivery and high levels of client satisfaction. Delivering VAT training sessions and seminars for clients and internal teams. What you'll bring: Extensive experience of NHS VAT and HM Revenue & Customs guidance. Strong technical knowledge of Contracted-Out Services under Section 41, Primary Care Network VAT, and government bodies VAT rules under Section 33. Proven experience delivering VAT consultancy services within a recognised consulting environment. Strong analytical skills with the ability to interpret complex legislation and apply it to real-world scenarios. Commercial awareness, including experience contributing to sales activity and building business cases. Advanced Microsoft Excel skills and familiarity with digital tax filing systems such as Making Tax Digital. Chartered Tax Adviser (CTA) qualification It would be great if you had: Knowledge of VAT treatment for local authorities, charities and broader commercial organisations. Experience working with NHS organisations. Experience managing projects and supporting project teams. Progress towards or membership of a professional qualification such as Chartered Institute of Management Accountants or Association of Chartered Certified Accountants. Experience using Oracle Enterprise Resource Planning systems. Exposure to change management or project delivery within a consulting environment. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we believe that flexibility at work can promote work-life balance, increase motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time, perm Location: Hybrid - Leeds office 1pw plus regular travel Security Clearance Level: DBS Internal Recruiter: Becky Salary: up to £50kpa Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about the sector? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey?
May 19, 2026
Full time
Do you enjoy solving complex VAT challenges and building trusted relationships with clients? Are you looking for a role where your expertise can make a real difference to the NHS? As a Senior VAT Consultant at NHS Shared Business Services, you will play a key role in delivering high-quality consultancy services to NHS organisations across the UK. You will work as part of a collaborative and knowledgeable team that supports NHS clients with technically complex VAT matters, helping them navigate legislation, reduce risk and maximise value. This is a highly client-facing role, giving you the opportunity to work closely with senior stakeholders, lead advisory projects and contribute to the continued growth of our VAT consultancy offering. You will balance technical delivery with commercial awareness, supporting both existing clients and new business opportunities. This role is hybrid, with an expectation of one day per week in our Leeds office, alongside regular travel to client sites and other NHS Shared Business Services office locations. We offer great career progression opportunities, flexible benefits you can tailor to your needs, and a strong focus on learning and development. ? What you'll be doing: Delivering Value Added Tax consultancy services including Contracted-Out Services reviews, partial exemption reviews, business and non-business assessments, capital project reviews, output tax reviews and contract analysis. Providing expert advice on HM Revenue & Customs National Health Service VAT guidance and ensuring statutory compliance. Preparing clear, accurate technical VAT reports and client communications. Identifying and developing new business opportunities and supporting the sale of VAT consultancy services to NHS organisations. Managing small VAT projects or workstreams, ensuring timely delivery and high levels of client satisfaction. Delivering VAT training sessions and seminars for clients and internal teams. What you'll bring: Extensive experience of NHS VAT and HM Revenue & Customs guidance. Strong technical knowledge of Contracted-Out Services under Section 41, Primary Care Network VAT, and government bodies VAT rules under Section 33. Proven experience delivering VAT consultancy services within a recognised consulting environment. Strong analytical skills with the ability to interpret complex legislation and apply it to real-world scenarios. Commercial awareness, including experience contributing to sales activity and building business cases. Advanced Microsoft Excel skills and familiarity with digital tax filing systems such as Making Tax Digital. Chartered Tax Adviser (CTA) qualification It would be great if you had: Knowledge of VAT treatment for local authorities, charities and broader commercial organisations. Experience working with NHS organisations. Experience managing projects and supporting project teams. Progress towards or membership of a professional qualification such as Chartered Institute of Management Accountants or Association of Chartered Certified Accountants. Experience using Oracle Enterprise Resource Planning systems. Exposure to change management or project delivery within a consulting environment. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we believe that flexibility at work can promote work-life balance, increase motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time, perm Location: Hybrid - Leeds office 1pw plus regular travel Security Clearance Level: DBS Internal Recruiter: Becky Salary: up to £50kpa Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about the sector? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey?
Financial Planner Fareham / Hampshire Area £60,000 - £80,000 Basic + Quarterly Bonus + Car Allowance + Benefits An excellent opportunity has arisen with one of the UK's leading independent financial planning firms for an experienced Financial Planner to join their growing team in the Fareham area. This role offers the chance to inherit an existing client portfolio and recurring income stream, whilst also providing advisers with the opportunity to further develop and grow their own client bank over time. The firm has grown substantially in recent years through continued acquisitions and strategic expansion and now manages over £8.7bn in client assets nationwide. They offer advisers the backing and infrastructure of a large national organisation whilst maintaining a highly relationship-led, financial-planning-focused culture. This opportunity would particularly suit an adviser who enjoys long-term client relationships and holistic financial planning, but who also has the ambition and network to continue building their own portfolio alongside inherited recurring income. The Role • Service and develop an existing portfolio of private clients • Provide holistic independent financial planning advice across pensions, investments, retirement, estate and protection planning • Build and develop additional business opportunities through referrals, networking and existing relationships • Work closely with dedicated paraplanning, administration and compliance teams • Deliver high-quality ongoing service and long-term client outcomes What's on Offer • Basic salary typically between £60,000 - £80,000 depending on experience, qualifications and portability • Quarterly bonus structure • No validation in year one • Validation target from year two onwards at 3x salary • Car allowance • Existing recurring income/client portfolio provided • Full paraplanning and administrative support • Flexible/agile working arrangements • Comprehensive employee benefits package including PMI, income protection and additional lifestyle benefits Candidate Profile • Level 4 Diploma qualified minimum • Experience working as a Financial Planner / Financial Adviser • Strong relationship management and client servicing skills • Ability to generate and develop additional business opportunities • Existing client following or introducer network advantageous but not essential • Professional, consultative and client-focused approach This is an excellent opportunity to join a well-established and expanding national wealth management firm offering genuine long-term career potential, strong operational support and the ability to grow a highly valuable recurring income stream.
May 18, 2026
Full time
Financial Planner Fareham / Hampshire Area £60,000 - £80,000 Basic + Quarterly Bonus + Car Allowance + Benefits An excellent opportunity has arisen with one of the UK's leading independent financial planning firms for an experienced Financial Planner to join their growing team in the Fareham area. This role offers the chance to inherit an existing client portfolio and recurring income stream, whilst also providing advisers with the opportunity to further develop and grow their own client bank over time. The firm has grown substantially in recent years through continued acquisitions and strategic expansion and now manages over £8.7bn in client assets nationwide. They offer advisers the backing and infrastructure of a large national organisation whilst maintaining a highly relationship-led, financial-planning-focused culture. This opportunity would particularly suit an adviser who enjoys long-term client relationships and holistic financial planning, but who also has the ambition and network to continue building their own portfolio alongside inherited recurring income. The Role • Service and develop an existing portfolio of private clients • Provide holistic independent financial planning advice across pensions, investments, retirement, estate and protection planning • Build and develop additional business opportunities through referrals, networking and existing relationships • Work closely with dedicated paraplanning, administration and compliance teams • Deliver high-quality ongoing service and long-term client outcomes What's on Offer • Basic salary typically between £60,000 - £80,000 depending on experience, qualifications and portability • Quarterly bonus structure • No validation in year one • Validation target from year two onwards at 3x salary • Car allowance • Existing recurring income/client portfolio provided • Full paraplanning and administrative support • Flexible/agile working arrangements • Comprehensive employee benefits package including PMI, income protection and additional lifestyle benefits Candidate Profile • Level 4 Diploma qualified minimum • Experience working as a Financial Planner / Financial Adviser • Strong relationship management and client servicing skills • Ability to generate and develop additional business opportunities • Existing client following or introducer network advantageous but not essential • Professional, consultative and client-focused approach This is an excellent opportunity to join a well-established and expanding national wealth management firm offering genuine long-term career potential, strong operational support and the ability to grow a highly valuable recurring income stream.
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
May 18, 2026
Full time
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
Employee Relations Manager Location: Brighton Salary: £39,000 £50,440 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Employee Relations Manager, you will lead employee relations practice across the University, overseeing complex casework, policy application and employment law issues across a multi campus environment. The role focuses on ensuring fair, consistent and legally sound outcomes, while providing trusted advice to Senior Leaders, Managers and People colleagues on sensitive and high risk matters. What You'll Do: Lead the management of complex and high risk employee relations cases, including disciplinary, grievance, capability, redundancy, TUPE, collective consultation and employment tribunal matters. Apply UK employment law, internal policy and best practice to support sound, defensible and values led outcomes. Provide oversight and assurance on ER practice across the University, acting as an escalation point for complex or sensitive matters. Support and coach People Partners and Managers, building confidence and capability in handling employee relations issues effectively. Develop, review and implement employee relations policies, procedures and guidance. Use ER data and insight to identify trends, risks and opportunities for preventative action and improvement. Work with the Learning and Development Manager to shape targeted training and capability building activity. Collaborate with People Partners, Senior Leaders, Trade Unions and External Advisers on organisational change and people related projects. What You'll Bring: Significant experience in a senior employee relations or specialist People role. Strong and current knowledge of UK employment law and employee relations practice. Proven experience managing complex, high-risk and sensitive employee relations cases independently. Experience developing and implementing policies, processes or frameworks with organisation-wide impact. Strong analytical skills, with the ability to interpret data and use insight to support decision-making and service improvement. Excellent communication, negotiation and influencing skills, including experience working with senior stakeholders. The ability to manage competing priorities in a complex organisational setting. Confidence using HR systems, Microsoft Office and management information tools. A Level 5 qualification in Human Resources or equivalent professional experience. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
May 18, 2026
Full time
Employee Relations Manager Location: Brighton Salary: £39,000 £50,440 At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Employee Relations Manager, you will lead employee relations practice across the University, overseeing complex casework, policy application and employment law issues across a multi campus environment. The role focuses on ensuring fair, consistent and legally sound outcomes, while providing trusted advice to Senior Leaders, Managers and People colleagues on sensitive and high risk matters. What You'll Do: Lead the management of complex and high risk employee relations cases, including disciplinary, grievance, capability, redundancy, TUPE, collective consultation and employment tribunal matters. Apply UK employment law, internal policy and best practice to support sound, defensible and values led outcomes. Provide oversight and assurance on ER practice across the University, acting as an escalation point for complex or sensitive matters. Support and coach People Partners and Managers, building confidence and capability in handling employee relations issues effectively. Develop, review and implement employee relations policies, procedures and guidance. Use ER data and insight to identify trends, risks and opportunities for preventative action and improvement. Work with the Learning and Development Manager to shape targeted training and capability building activity. Collaborate with People Partners, Senior Leaders, Trade Unions and External Advisers on organisational change and people related projects. What You'll Bring: Significant experience in a senior employee relations or specialist People role. Strong and current knowledge of UK employment law and employee relations practice. Proven experience managing complex, high-risk and sensitive employee relations cases independently. Experience developing and implementing policies, processes or frameworks with organisation-wide impact. Strong analytical skills, with the ability to interpret data and use insight to support decision-making and service improvement. Excellent communication, negotiation and influencing skills, including experience working with senior stakeholders. The ability to manage competing priorities in a complex organisational setting. Confidence using HR systems, Microsoft Office and management information tools. A Level 5 qualification in Human Resources or equivalent professional experience. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
Service Service Employment Agency Limited
Colchester, Essex
My client is a successful Independent Financial Advice Practice with offices throughout East Anglia with over a billion, funds under management. My client is a sizeable group with over seventy employees but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced and qualified Paraplanner (partly qualified candidates with strong exposure to paraplanning will be considered) to join my clients existing group of administration support professionals. The purpose of this role is to work alongside my clients advisers to create and recommend financial plans that meet clients' needs. Key Responsibilities Ensure that client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients. Undertake complex client specific analysis such as CGT assessment and reporting, target funding and IHT evaluation using appropriate software to provide detailed information. Independently writing new suitability reports and complete technical research to a high standard for all new business including: Offshore bonds, Onshore/Offshore bond tax calculations, pension tapered annual allowance calculations, CGT calculations, IHT calculations, BR/AIM/EIS/VCT/DGT & Trust investments, SIP / SSAS. Use technical software to complete comparisons and detailed analysis of client's contracts including reviewing the specific contract benefits and the effects should changes be made. Assist in ensuring all client fees and company records are compliant in line with FCA regulations. Ensure back office system is maintained detailing all ongoing actions and workflow. Knowledge and Experience Prior experience in a Paraplanning role within Financial Services (3+ years) Level 4 DipPFS qualified or similar with a desire to achieve chartered status Understanding of advice process Exceptional organisational skills, able to work well under pressure and adapt to changing priorities Excellent communication skills, both written and verbally Ability to work collaboratively with colleagues and build strong relationships A strong work ethic and a flexible attitude Self-motivation, resilience and a clear focus on attention to detail and a high quality output. Excellent customer service skills Experience working with Microsoft Word, Excel and Outlook Knowledge of industry specific software systems Benefits Life cover 4 x salary Flexible benefits scheme (including options to purchase dental cover, cycle to work scheme and purchase additional annual leave). Wellness platform with 24/7 GP access Shopping discounts platform Support to obtain professional qualifications with study leave and financial support with exam material Enhanced maternity and paternity leave Health Care Cash Plan Enhanced employer pension contributions Hybrid working (3 days in the office, 2 days from home, post probation) 9-5 - Mon-Fri 25 days holiday plus bank holidays Free Parking
May 18, 2026
Full time
My client is a successful Independent Financial Advice Practice with offices throughout East Anglia with over a billion, funds under management. My client is a sizeable group with over seventy employees but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced and qualified Paraplanner (partly qualified candidates with strong exposure to paraplanning will be considered) to join my clients existing group of administration support professionals. The purpose of this role is to work alongside my clients advisers to create and recommend financial plans that meet clients' needs. Key Responsibilities Ensure that client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients. Undertake complex client specific analysis such as CGT assessment and reporting, target funding and IHT evaluation using appropriate software to provide detailed information. Independently writing new suitability reports and complete technical research to a high standard for all new business including: Offshore bonds, Onshore/Offshore bond tax calculations, pension tapered annual allowance calculations, CGT calculations, IHT calculations, BR/AIM/EIS/VCT/DGT & Trust investments, SIP / SSAS. Use technical software to complete comparisons and detailed analysis of client's contracts including reviewing the specific contract benefits and the effects should changes be made. Assist in ensuring all client fees and company records are compliant in line with FCA regulations. Ensure back office system is maintained detailing all ongoing actions and workflow. Knowledge and Experience Prior experience in a Paraplanning role within Financial Services (3+ years) Level 4 DipPFS qualified or similar with a desire to achieve chartered status Understanding of advice process Exceptional organisational skills, able to work well under pressure and adapt to changing priorities Excellent communication skills, both written and verbally Ability to work collaboratively with colleagues and build strong relationships A strong work ethic and a flexible attitude Self-motivation, resilience and a clear focus on attention to detail and a high quality output. Excellent customer service skills Experience working with Microsoft Word, Excel and Outlook Knowledge of industry specific software systems Benefits Life cover 4 x salary Flexible benefits scheme (including options to purchase dental cover, cycle to work scheme and purchase additional annual leave). Wellness platform with 24/7 GP access Shopping discounts platform Support to obtain professional qualifications with study leave and financial support with exam material Enhanced maternity and paternity leave Health Care Cash Plan Enhanced employer pension contributions Hybrid working (3 days in the office, 2 days from home, post probation) 9-5 - Mon-Fri 25 days holiday plus bank holidays Free Parking
Service Service Employment Agency Limited
Ipswich, Suffolk
My client is a successful Independent Financial Advice Practice with offices throughout East Anglia with over a billion, funds under management. My client is a sizeable group with over seventy employees but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced and qualified Paraplanner (partly qualified candidates with strong exposure to paraplanning will be considered) to join my clients existing group of administration support professionals. The purpose of this role is to work alongside my clients advisers to create and recommend financial plans that meet clients' needs. Key Responsibilities Ensure that client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients. Undertake complex client specific analysis such as CGT assessment and reporting, target funding and IHT evaluation using appropriate software to provide detailed information. Independently writing new suitability reports and complete technical research to a high standard for all new business including: Offshore bonds, Onshore/Offshore bond tax calculations, pension tapered annual allowance calculations, CGT calculations, IHT calculations, BR/AIM/EIS/VCT/DGT & Trust investments, SIP / SSAS. Use technical software to complete comparisons and detailed analysis of client's contracts including reviewing the specific contract benefits and the effects should changes be made. Assist in ensuring all client fees and company records are compliant in line with FCA regulations. Ensure back office system is maintained detailing all ongoing actions and workflow. Knowledge and Experience Prior experience in a Paraplanning role within Financial Services (3+ years) Level 4 DipPFS qualified or equivalent with a desire to achieve chartered status Understanding of advice process Exceptional organisational skills, able to work well under pressure and adapt to changing priorities Excellent communication skills, both written and verbally Ability to work collaboratively with colleagues and build strong relationships A strong work ethic and a flexible attitude Self-motivation, resilience and a clear focus on attention to detail and a high quality output. Excellent customer service skills Experience working with Microsoft Word, Excel and Outlook Knowledge of industry specific software systems Benefits Life cover 4 x salary Flexible benefits scheme (including options to purchase dental cover, cycle to work scheme and purchase additional annual leave). Wellness platform with 24/7 GP access Shopping discounts platform Support to obtain professional qualifications with study leave and financial support with exam material Enhanced maternity and paternity leave Health Care Cash Plan Enhanced employer pension contributions Hybrid working (3 days in the office, 2 days from home, post probation) 9-5 - Mon-Fri 25 days holiday plus bank holidays Free Parking
May 18, 2026
Full time
My client is a successful Independent Financial Advice Practice with offices throughout East Anglia with over a billion, funds under management. My client is a sizeable group with over seventy employees but remain a small and personable collective of likeminded professionals who really care about the clients they service. I am currently looking to recruit an experienced and qualified Paraplanner (partly qualified candidates with strong exposure to paraplanning will be considered) to join my clients existing group of administration support professionals. The purpose of this role is to work alongside my clients advisers to create and recommend financial plans that meet clients' needs. Key Responsibilities Ensure that client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients. Undertake complex client specific analysis such as CGT assessment and reporting, target funding and IHT evaluation using appropriate software to provide detailed information. Independently writing new suitability reports and complete technical research to a high standard for all new business including: Offshore bonds, Onshore/Offshore bond tax calculations, pension tapered annual allowance calculations, CGT calculations, IHT calculations, BR/AIM/EIS/VCT/DGT & Trust investments, SIP / SSAS. Use technical software to complete comparisons and detailed analysis of client's contracts including reviewing the specific contract benefits and the effects should changes be made. Assist in ensuring all client fees and company records are compliant in line with FCA regulations. Ensure back office system is maintained detailing all ongoing actions and workflow. Knowledge and Experience Prior experience in a Paraplanning role within Financial Services (3+ years) Level 4 DipPFS qualified or equivalent with a desire to achieve chartered status Understanding of advice process Exceptional organisational skills, able to work well under pressure and adapt to changing priorities Excellent communication skills, both written and verbally Ability to work collaboratively with colleagues and build strong relationships A strong work ethic and a flexible attitude Self-motivation, resilience and a clear focus on attention to detail and a high quality output. Excellent customer service skills Experience working with Microsoft Word, Excel and Outlook Knowledge of industry specific software systems Benefits Life cover 4 x salary Flexible benefits scheme (including options to purchase dental cover, cycle to work scheme and purchase additional annual leave). Wellness platform with 24/7 GP access Shopping discounts platform Support to obtain professional qualifications with study leave and financial support with exam material Enhanced maternity and paternity leave Health Care Cash Plan Enhanced employer pension contributions Hybrid working (3 days in the office, 2 days from home, post probation) 9-5 - Mon-Fri 25 days holiday plus bank holidays Free Parking
