42 jobs found

Front of House Supervisor Boutique Hotel Ashbourne, Derbyshire A fantastic opportunity has arisen for an ambitious and passionate Front of House professional to join a stunning boutique hotel in the heart of Ashbourne, Derbyshire. This is the perfect first step into management for an experienced waiter/waitress, restaurant supervisor or senior FOH team member looking to progress their hospitality career within a quality-driven environment. The hotel offers stylish boutique accommodation alongside a high-quality food and beverage operation, delivering exceptional guest experiences in a relaxed yet professional setting inspired by the growing luxury hospitality scene in the Peak District area. The Role As Front of House Supervisor, you will work closely with the management team to ensure the smooth day-to-day running of the restaurant, bar and guest service operation. Your responsibilities will include: Supervising and supporting the front of house team during service Delivering exceptional customer service at all times Greeting guests and ensuring a warm, professional welcome Assisting with staff training and motivating junior team members Managing reservations and coordinating table service Ensuring service standards are consistently maintained Supporting with opening and closing procedures Liaising with the kitchen and management teams to ensure smooth service Handling guest requests and resolving issues professionally Maintaining immaculate presentation standards throughout the venue The Ideal Candidate We are looking for someone with: Previous experience within a hotel, boutique hotel, gastro pub or high-end dining restaurant A genuine passion for hospitality and guest service Excellent communication and organisational skills A confident and professional manner Strong attention to detail Impeccable personal presentation The ability to lead by example during busy services A positive attitude and willingness to learn This role would suit a strong Assistant Restaurant Manager, Head Waiter/Waitress, Restaurant Supervisor or experienced FOH team member ready to progress into management. Additional Information No live-in accommodation available Plenty of accommodation options available within the nearby town and surrounding areas Due to the location, ideally you will be a driver with your own transport Excellent opportunity for career development within a quality hospitality environment If you are passionate about hospitality and looking for your next step within a beautiful boutique setting, we would love to hear from you.

Restaurant Manager - Michelin Key - Luxury Country House Hotel in North Wales This Restaurant Manager role in North Wales is ideal for an experienced hospitality professional who is passionate about leading from the front, developing a team and delivering exceptional service in a high-quality restaurant environment. Set within a luxury country house hotel in North Wales, this is a fantastic opportunity to join an award-winning hospitality company with a strong family philosophy, a highly experienced leadership team and real scope for career progression across its wider collection of venues. The role Based in North Wales, this hands-on Restaurant Manager position will lead the day-to-day running of a quality-led hotel restaurant, helping guide the venue towards becoming a nationally recognised destination for food lovers. You'll be visible on the floor, leading by example, inspiring the team and making sure every guest receives warm, polished and genuinely memorable service. Why apply for this Restaurant Manager role? This is a brilliant opportunity to take ownership of the restaurant operation within a highly regarded luxury country house hotel, while being supported by a company that invests in people, training and long-term development. Benefits include: Package up to £42,000 including gratuities and pension Gratuities shared through a Tronc system, currently circa £4,000 per annum Pension provided through Royal London Tailored training and development plan Financial support for professional qualifications Meals provided whilst on duty Vast scope for career progression across the wider company Long service holiday benefit Generous employee referral scheme Employee Assistance Programme provided by Hospitality Action Annual staff rewards scheme Company events and team awaydays 30% staff discount on food and beverage across the group Preferred employee, friends and family room rates Key Responsibilities Lead daily restaurant operations and manage service from the floor Inspire, train and develop the team to deliver high standards Create a sincere, polished and memorable guest experience Support the continued growth of the restaurant as a destination for food lovers Use strong financial and commercial awareness to support performance Resolve guest feedback and issues calmly and effectively Maintain standards in a multiple rosette or Michelin-level environment What we're looking for This role will suit a Restaurant Manager with strong hotel restaurant experience and the confidence to lead a quality-focused team. You'll bring: Hotel restaurant management experience in a multiple rosette or Michelin environment Experience working in a high-quality, customer-focused restaurant A passion for wine and spirits, with WSET Level 2 or higher preferred A genuine hospitality mindset and passion for customer service Natural confidence and first-class interpersonal skills A hands-on leadership style and the ability to inspire the team Strong financial and commercial acumen A resilient nature and the ability to work well under pressure Immaculate presentation and a friendly yet professional personality Important Information Relocation to North Wales may be required Due to the location, own transport may be required You must have the right to work in the UK If you're looking for a Restaurant Manager role in North Wales where you can lead with purpose, develop a talented team and grow your career within an award-winning hospitality company, this could be your next move. Apply now - we'd love to hear from you. Job Number 936250 INDF&BLocation North WalesRole Restaurant Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Assistant Restaurant Manager / Head Sommelier - Luxury Country House Hotel in Michelin Listed Venue This Assistant Restaurant Manager / Head Sommelier role in North Wales is ideal for an experienced hospitality professional with a genuine passion for world wines, spirits and high-quality guest service. Set within a luxury country house hotel, this is a rare opportunity to join an award-winning hospitality company known for investing in people, supporting development and creating real progression across its wider collection of venues. The role Based in North Wales, this hands-on Assistant Restaurant Manager / Head Sommelier position will support the day-to-day running of a fine dining Michelin Listed restaurant while taking responsibility for wine service, guest recommendations and team development. You'll be joining a highly experienced, award-winning leadership team with a strong family philosophy, high standards and a supportive working culture. Why apply for this role? This is a fantastic opportunity to develop both your restaurant management and wine career in a highly regarded luxury country house hotel environment. Benefits include: Package up to £40,000 including gratuities Approx. £4,000 per annum in gratuities through Tronc Company pension through NEST Eligible for employee profit share scheme Tailored training and development plan Financial support for professional qualifications Meals provided whilst on duty Long service holiday benefit Milestone rewards programme Generous employee referral scheme Employee Assistance Programme provided by Hospitality Action 30% staff discount on food and beverage across the group Employee, friends and family room rates Vast scope for career progression across the wider award winning company Key Responsibilities Support daily restaurant operations and lead from the front Oversee the wine programme, wine service and guest recommendations Deliver sincere, polished and memorable guest experiences Train and develop the team around service standards and product knowledge Maintain high standards in a quality-led, fine dining environment Work closely with senior management to continually improve service delivery What we're looking for This role will suit an Assistant Restaurant Manager / Head Sommelier, or a Head Sommelier with the confidence to support restaurant management duties. You'll bring: Experience as a Head Sommelier or in a similar high-end restaurant role A strong background in fine dining or high-quality hotel restaurants Passion for world wines and spirits WSET Level 3 and/or CMS preferred A genuine hospitality mindset and passion for sincere customer experience Great people skills and a team-focused approach A resilient, hardworking and professional attitude Important Information Relocation to North Wales may be required Due to the location, own transport may be required You must have the right to work in the UK If you're looking for an Assistant Restaurant Manager / Head Sommelier role in North Wales with real progression, responsibility and the chance to grow within an award-winning hospitality company, this could be your next move. Apply now - we'd love to hear from you. Job Number 935504 INDF&B Location North Wales Role Assistant Restaurant Manager / Head Sommelier Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Restaurant Manager - Luxury Residential Development London Up to 50,000 + Excellent Benefits An exceptional opportunity has become available for an experienced Restaurant Manager to lead the front-of-house operation within a prestigious new luxury residential development in London. This is a unique chance to be part of an exciting new opening, overseeing a high-end restaurant and hospitality offering designed exclusively for residents of a luxury apartment and penthouse development. The focus is on delivering a seamless 5-star experience, building strong relationships with residents, and creating a welcoming environment where service excellence is at the heart of everything you do. We are looking for a passionate and hands-on Restaurant Manager with experience in luxury hospitality, private members' clubs, 5-star hotels, fine dining restaurants, or premium residential developments. What Makes This Opportunity Different? - Brand-new opening with the opportunity to shape the service culture from day one - Monday to Friday working pattern available, with weekends generally free - No late-night finishes - Approximately 50 hours per week - Competitive salary of up to 50,000 - Excellent benefits package - Opportunity to build and develop your own front-of-house team - Work within one of London's most prestigious luxury developments - Focus on resident satisfaction, personalised service, and quality rather than high-volume trade The Role As Restaurant Manager, you will be responsible for leading the day-to-day operation of the restaurant and ensuring residents receive an exceptional dining and hospitality experience. In the opening stages, you will be very hands-on, helping establish service standards, operational procedures, and guest relationships before growing and developing your team as the operation expands. Key responsibilities include: - Managing the daily restaurant operation and guest experience - Delivering exceptional 5-star service standards at all times - Building strong relationships with residents and understanding their individual preferences - Leading, training, and motivating the front-of-house team - Managing staffing levels, rotas, and service standards - Working closely with the Executive Chef to ensure a seamless food and beverage offering - Handling guest feedback professionally and proactively - Supporting the recruitment and development of future team members - Ensuring compliance with all health, safety, and licensing requirements About You - Currently a Restaurant Manager, Assistant Restaurant Manager, Operations Manager, or similar hospitality leader - Experience within 5-star hotels, private members' clubs, luxury restaurants, luxury residential developments, or other premium hospitality environments - Passionate about delivering memorable guest experiences - Strong leadership and people management skills - Hands-on and comfortable working within a growing operation - Professional, personable, and confident building relationships with high-net-worth residents and guests - Commercially aware with excellent organisational skills This is a fantastic opportunity for an ambitious hospitality professional looking to join a luxury opening from the very beginning and play a key role in shaping an exceptional resident experience. If you are passionate about luxury hospitality, service excellence, and building something special while enjoying a healthy work-life balance, we would love to hear from you. INDLP

Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.

FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.

FOOD and Beverage Manager You will take responsibility for a multi-outlet food and beverage operation, including restaurant service, fine dining, hospitality, and events within a premium, client-facing setting The Role Oversee the full food and beverage operation across restaurant, hospitality, and events Lead and develop teams across multiple service areas Maintain consistently high standards aligned with 4 service expectations Build strong relationships with senior stakeholders and clients Manage budgets, forecasting, and cost control Drive continuous improvement across service and operations Ensure compliance with food safety, health & safety, and operational best practice About You Current or recent experience as a Food & Beverage Manager or senior hospitality manager Background within a 4 or 5 hotel or high-end hospitality environment Experience managing F&B operations Confident working in a corporate, client-facing environment Strong leadership skills with the ability to develop high-performing teams Commercial awareness and experience managing budgets

Hospitality Administrator (Luxury Hotel / F&B) 26,500 + 5,000 Bonus + Progression + Training + Free Hotel Stays + Company Benefits Ascot - Office Based Are you an Administrator working within hospitality, looking to step into a luxury 5-star hotel environment where you'll become a key part of a close-knit front of house team, enjoy exceptional training and clear progression opportunities, and boost your earnings with a 5,000 annual bonus? This well-established luxury hotel brand owns numerous properties across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first-rate reputation and pride themselves on the ongoing development of their staff. In this varied role, you will play a key part in a tight-knit office team, undertaking a broad range of administrative work primarily within the Food & Beverage (F&B) department. Your day-to-day responsibilities will include writing up menus, dealing with enquiries and reservations, and assisting across the hotel with welcoming guests, supporting events, and coordinating the assistant manager's diary. This role would suit an Administrator looking for a stable, local role in a luxury hotel environment, offering a welcoming working culture, company bonus, and free hotel stays in luxury sites across the globe. The Role: Write menus, respond to enquiries and booking confirmations File documents and update procedures on the booking system Support the team with welcoming guests on occasion Other associated office responsibilities within the F&B department Play a key part in a tight-knit office team The Person: Administrator or similar within hospitality Commutable to Ascot Reference Number: BBBH25277C If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph

The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph

The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph

The opportunity Delaware North UK is hiring casual Hospitality Supervisors to join our eager and collaborative team at the electric Stadium of Light, in Sunderland, Tyne and Wear. At this amazing location, there are always opportunities to succeed. As a Hospitality Supervisor, you will be supporting the Hospitality Manager with leading teams and operational strategy, leading team collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this electric atmosphere, apply now to kick off your new career. Pay The expected pay for this role is £14.58ph What we offer Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you ll find yourself working at the coolest venues with some of the best team members. We re looking to create the future of hospitality, so if you re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekends Free meal every event day Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the Premier League season, and Women s Rugby World Cup 2025 match between England s National Rugby team and USA still to come in 2025 Help us delight the world by applying today. What will you do? Collaborate with the Hospitality Manager and teams to assist in training new team members, leading a strong hospitality frontline, and promoting excellent guest service in a Tommy Banks Michelin star restaurant Elevate the guest experience, delivering top-tier service and satisfaction Support in the efficient handling of guest enquiries Effectively support operational excellence, including inventory, staffing, and performance metrics Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North s policies and standards of excellence More about you Experience supervising and leading large hospitality teams Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast-paced environment Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £14.58ph

The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph