106 jobs found

Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.

Lead Infrastructure & Cloud Engineer Stoke (Hybrid) 45,000 - 55,000 Full-Time Permanent Introduction Acorn by Synergie is recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. Delivering a blend of technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, they have built a strong reputation for providing high-quality, customer-focused technology solutions. Due to continued growth, they are looking to appoint a Lead Infrastructure & Cloud Engineer to strengthen their senior technical team. This is an excellent opportunity for an experienced engineer who enjoys taking ownership of complex technical projects while also playing a key leadership role within the business. As a senior member of the team, you will become a trusted technical expert and a key point of contact for colleagues and management. Alongside leading infrastructure, cloud, networking and security projects, you will support, mentor and develop other IT support staff, helping to drive technical excellence across the business. Key Duties Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Requirements Minimum of 5 years' experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. What We Offer Competitive salary of 45,000 - 55,000. Hybrid working arrangement. Opportunity to join a growing and respected Managed Service Provider. Exposure to a broad range of infrastructure, cloud and cyber security technologies. Leadership responsibilities with opportunities to mentor and develop others. Opportunity to influence technical strategy and service development. Varied and hands-on technical environment with ongoing career development opportunities. Interested? If you are an experienced Infrastructure Engineer, Cloud Engineer or Senior IT Engineer looking for your next leadership opportunity, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Senior Commissioning Engineer - Electrical Location: Barrow-In-Furness, hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll support the commissioning of first of class electrical power and distribution systems for the next generation Dreadnought submarines. You'll work closely with Engineering, Build Operations, the Royal Navy and MOD to ensure all commissioning activities are delivered safely, compliantly and to the highest technical standards. Core duties: Carry out commissioning and testing activities with limited supervision in a high-risk environment Liaise with Engineering, Royal Navy, MOD and Build Operations teams to ensure activities are completed safely and compliantly Research, author and review design and test documentation Maintain full and accurate records of all work activities in accordance with policy, procedure and legislation Support and mentor less experienced team members within your area of expertise Represent the company during Factory Acceptance Tests, offsite testing, contractor sea trials and other outworking activities, including potential overseas travel Deliver assigned activities in line with company policy, procedures and legislative requirements Essential Skills: Knowledge of AC and DC electrical generation and power distribution systems Experience working with electrical distribution systems, fire protection systems and electrical testing Understanding of instrumentation systems including Electrostatic Discharge, Low Voltage Control , Data Communications, PLCs and Fibre Optics Knowledge of safety controls and procedures within a high-risk environment Awareness of Nuclear Site Licence and Authorisation Conditions Understanding of how Test & Commissioning contributes to the wider business and UK defence enterprise The Electrical Commissioning Team: Join the Electrical Commissioning Team responsible for commissioning the first of class electrical power and distribution plant on the Dreadnought submarine programme. The Dreadnought Programme will deliver four SSBNs to the Royal Navy, supporting the UK's Continuous At Sea Deterrence (CASD) capability. Relocation support packages are available across all Submarines roles, subject to meeting eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 18th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Service Delivery Manager Fire & Security Nottinghamshire 55,000 Are you a driven and technically credible leader looking for your next challenge in the Fire & Security industry? We're working with a well-established service organisation to find an exceptional Service Delivery Manager who can lead operations, inspire a high-performing team, and deliver outstanding results for customers. This is a high-impact, senior role at the heart of the business, one that offers genuine scope to shape service culture, drive improvement, and build something to be proud of. The Role Reporting to the Operations Director, you'll take ownership of day-to-day service delivery across maintenance, reactive works, and small projects. You'll work closely with engineering, scheduling, and technical support teams to ensure every job is completed on time, on standard, and with the customer at the centre of everything. Key responsibilities include: Leading service delivery across maintenance, reactive, and small works owning SLA compliance, first-time fix rates, response times, and customer satisfaction. Building and maintaining strong relationships with key customers, conducting regular service reviews and acting as a senior escalation point. Leading, coaching, and developing a team of engineers, supervisors, and support staff to drive high performance and engagement. Monitoring KPIs and leading continuous improvement initiatives that improve quality, efficiency, and profitability. Providing technical leadership across Fire Detection & Alarm, CCTV, Access Control, Intruder Alarm, EVCS, and EAS systems. Contributing to commercial performance managing costs, margins, and identifying opportunities for contract growth. What We're Looking For Essential: Proven experience in a Service Delivery Manager, Service Manager, or Operations Manager role. Strong technical background in the Fire & Security industry. Demonstrated ability to lead, motivate, and develop field service teams. Excellent communication, stakeholder management, and customer relationship skills. A commercial mindset comfortable with budgets, margins, and performance data. Experience managing KPIs and driving measurable service improvement. Proficient with modern service management platforms and Microsoft Office. Full UK driving licence. Desirable: Familiarity with field service management platforms such as Uptick or similar. Knowledge of SSAIB, BAFE, FIA, BS5839, BS5266, or NSI standards. Project management or leadership qualifications. Experience managing national or multi-site customer accounts. The Package Competitive salary up to £55,000 Company vehicle or car allowance Pension scheme Performance bonus opportunity Ongoing professional development and career progression This is a genuinely exciting opportunity with a business that's investing in its people, its technology, and its future. If you're ready to take the next step in your career and lead a service operation you can be proud of, we'd love to hear from you. To apply or find out more, please get in touch.

Engineering Service Manager Fire & Security Nottinghamshire 55,000 Are you a driven and technically credible leader looking for your next challenge in the Fire & Security industry? We're working with a well-established service organisation to find an exceptional Service Delivery Manager who can lead operations, inspire a high-performing team, and deliver outstanding results for customers. This is a high-impact, senior role at the heart of the business, one that offers genuine scope to shape service culture, drive improvement, and build something to be proud of. The Role Reporting to the Operations Director, you'll take ownership of day-to-day service delivery across maintenance, reactive works, and small projects. You'll work closely with engineering, scheduling, and technical support teams to ensure every job is completed on time, on standard, and with the customer at the centre of everything. Key responsibilities include: Leading service delivery across maintenance, reactive, and small works owning SLA compliance, first-time fix rates, response times, and customer satisfaction. Building and maintaining strong relationships with key customers, conducting regular service reviews and acting as a senior escalation point. Leading, coaching, and developing a team of engineers, supervisors, and support staff to drive high performance and engagement. Monitoring KPIs and leading continuous improvement initiatives that improve quality, efficiency, and profitability. Providing technical leadership across Fire Detection & Alarm, CCTV, Access Control, Intruder Alarm, EVCS, and EAS systems. Contributing to commercial performance managing costs, margins, and identifying opportunities for contract growth. What We're Looking For Essential: Proven experience in a Service Delivery Manager, Service Manager, or Operations Manager role. Strong technical background in the Fire & Security industry. Demonstrated ability to lead, motivate, and develop field service teams. Excellent communication, stakeholder management, and customer relationship skills. A commercial mindset comfortable with budgets, margins, and performance data. Experience managing KPIs and driving measurable service improvement. Proficient with modern service management platforms and Microsoft Office. Full UK driving licence. Desirable: Familiarity with field service management platforms such as Uptick or similar. Knowledge of SSAIB, BAFE, FIA, BS5839, BS5266, or NSI standards. Project management or leadership qualifications. Experience managing national or multi-site customer accounts. The Package Competitive salary up to £55,000 Company vehicle or car allowance Pension scheme Performance bonus opportunity Ongoing professional development and career progression This is a genuinely exciting opportunity with a business that's investing in its people, its technology, and its future. If you're ready to take the next step in your career and lead a service operation you can be proud of, we'd love to hear from you. To apply or find out more, please get in touch.

Senior Infrastructure Engineer (Network focused) One of the UK's leading entertainment groups (hospitality, leisure) requires a Senior Infrastructure Engineer is a senior technical role within the Group IT Operations function, focused primarily on supporting and maintaining the infrastructure estate The role is responsible for delivering 2nd Line infrastructure support, maintenance, patching, troubleshooting whilst seeking proactive operational improvement. The successful candidate will act as a key technical SME across Microsoft Azure, Microsoft 365, Networking, Switching, Firewalls, Wi-Fi and Zscaler environments, ensuring systems remain secure, available, supported and aligned to group standards and operational processes. This role combines operational support, technical administration and infrastructure project delivery, requiring strong troubleshooting capability, a proactive mindset and excellent collaboration skills across local territory teams, shared services and third-party suppliers. Key Accountabilities Infrastructure Operations & Support Provide senior-level 2nd line support, including investigation, troubleshooting, and resolution of infrastructure and network incidents across multi-site environments. Proactively monitor, maintain, and optimise infrastructure performance through health checks, patching, and continuous improvement activities. Support and maintain enterprise infrastructure platforms, including: Microsoft Azure and Microsoft 365 Entra ID (Azure AD) Networking, switching, Firewalls, DNS/DHCP Wi-Fi Remote access technologies (ZCC, Global Protect Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation suppor Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support Microsoft 365 services, including but not limited to: Exchange Online Teams SharePoint Online Intune OneDrive Microsoft Defender Manage identity and access processes within Entra ID. Contribute to cloud governance, security hardening, and compliance initiatives. Collaborate with Group Security and Shared Services teams to implement best practices across cloud and endpoint environments. Networking & Connectivity Provide senior-level support for enterprise networking across multi-site environments. Support and troubleshoot LAN, WAN, Wi-Fi, DNS, and secure access services. Support Zscaler SASE environments and associated network security controls. Work collaboratively with third-party network and telecom providers. Assist with network upgrades, refreshes, and optimisation initiatives. This is a wonderful opportunity to work for one of the UK's leading entertainment groups (house hold name) The role offers between £50-60K basic + package + bons and is based in the West London office Mon - Thur with Friday WFH. A very exciting brand and opportunity

Senior Cloud Engineer London 5 Days Onsite £45-47K Overview: An exciting opportunity has risen with an established and technically driven IT services environment is seeking a Senior Cloud Engineer to play a key role in delivering and supporting client cloud infrastructure, with a strong focus on networking and security.This is an opportunity to join a collaborative and high-performing team where you will take ownership of complex environments, drive technical improvements, and act as a senior point of escalation. You will support and enhance cloud platforms while ensuring high standards across networking, security, and service delivery.This role is ideal for someone with strong cloud and network experience who enjoys ownership, solving complex issues, and working in a fast-paced MSP environment. Role & Responsibilities: Design, support, and optimise cloud infrastructure with a focus on performance, security, and scalability Act as a senior escalation point for complex networking, firewall, and connectivity issues Manage and maintain firewall configurations (FortiGate preferred) and network security controls Monitor and improve cloud and network environments, driving continuous service improvement Automate deployments, reporting, and administrative tasks (including SharePoint where applicable) Work closely with internal teams and external suppliers to deliver robust solutions Maintain accurate documentation across cloud, network, and security environments Support and mentor junior engineers while helping coordinate team activity Essential Skills & Experience: Strong experience in cloud infrastructure support (Azure or similar) Solid understanding of networking principles (routing, switching, VPNs, firewalls) Hands-on experience with firewalls (FortiGate preferred) Strong knowledge of Windows environments and infrastructure troubleshooting Experience with Microsoft 365, including Conditional Access and security best practices Ability to own and resolve complex technical issues independently Desirable: Experience within an MSP environment Exposure to MDM solutions Knowledge of Power BI Relevant certifications (Azure, networking, or security) Package: £45,000 - £47,000 base salary (depending on experience) 5 days onsite in Wimbledon 40-hour working week (hours 09:00-17:30) Occasional travel to client sites Flexible benefits package (including medical and childcare options) Strong opportunity for career progression and technical ownership

Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge:Cloud Networking Skills (AWS or Azure)HP / Aruba switches knowledge essentialFortinet / Firewalls / migration experience essentialRouting/Switching and Firewall ExpertiseITIL understandingNetwork technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Systems Engineer (Network Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 - £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Network Technologies Specialist) with a keen interest in designing and delivering high-quality network solutions. You will support in the technical delivery of complex projects, working closely with stakeholders across the business, while also supporting operational excellence through incident resolution, preventative maintenance, and continuous service improvement. Skills and Experience Essential: Proven expertise in scoping, designing, implementing, and maintaining LAN / WAN architectures, VPNs, firewalls, and routing solutions. Strong knowledge of enterprise networking technologies, including switching, routing, firewalling, and wireless infrastructure. In-depth experience working with enterprise-grade network hardware. Solid understanding of network protocols and services, including TCP / IP, DNS, DHCP, BGP, OSPF, EIGRP, and MPLS. Experience with cloud networking concepts and integrations (e.g. Azure Virtual Networks, VPN gateways, load balancers). Strong analytical and troubleshooting skills across complex and diverse network environments. Demonstrable experience producing both high-level and low-level design documentation. Good working knowledge of network security principles and technologies, including IDS / IPS, NAC, SSL / TLS, and Zero Trust models. At least five years' experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Knowledge of Microsoft Windows Server technologies, particularly DNS, RADIUS, and PKI. Experience with networking solutions from vendors such as Fortinet, SonicWall, and Meraki. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.

Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.

Senior IT Engineer - T3 As our Senior IT Engineer, you will be responsible for: Acting as an escalation point to 1st and 2nd line technicians. Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT Support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceedSLAs. Responding to enquiries from clients and escalated tickets and effectively resolve any server hardware or software problems. Liaising with third party softwarehardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. Effectively managing tickets & task through a PSA. Managing Project works efficiently. Mentoring and supporting colleagues. Providing technical support resource to support teams. Maintain accurate technical documentation and asset records. Out of Hours work on occasion Skills / Experience preferred: Proven experience in a 2nd/3rd line support role within an MSP. Windows Server and 2019 installation, operation and troubleshooting Varied Cloud Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking - Routers/Switches/Firewalls installation, operation and troubleshooting Cisco Meraki &Unifi configuration, deployment & management Connectivity - Experience specifying and deploying Fibre, MPLS, EFM,vDSL. Network troubleshooting TCP/IP, DNS, DHCP, LAN/WAN, IPSec Excellent troubleshooting and communication skills across a variety of disciplines Desirable/advantageous Telephony - 3CX,Gamma, Microsoft Business Voice. Preferred Qualifications: HND or BSC / Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. REF-

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving user issues across desktops, servers, cloud and network environments Supporting the second and third line engineers in technical issues and projects when required Monitoring systems, escalating complex issues, and helping improve processes Collaborating with senior engineers to expand your technical knowledge Providing excellent customer service with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys problem solving and working as part of a team What's in It for You £27,000 salary Hybrid working Paid professional certifications (Microsoft, Networking, Security etc.) Great culture, supportive management, and ongoing career development Exposure to modern technologies across cloud, virtualisation, networking and more Opportunity to progress into 2nd line, cloud, networking or project roles If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.

Fortinet Technical Design Authority (TDA) We are seeking an experienced Fortinet Technical Design Authority (TDA) to lead the architecture, governance, and strategic delivery of enterprise-scale Fortinet security solutions across complex multi-site and multi-tenant environments. Key Responsibilities Lead the design and governance of enterprise Fortinet environments Define and maintain security architecture standards, operational models, and best practices Provide technical oversight for large-scale Fortinet deployments, migrations, and optimisation initiatives Work closely with SOC, infrastructure, networking, and security engineering teams Act as the senior escalation point for complex Fortinet architecture and operational challenges Core Technical Expertise FortiManager Policy package governance and lifecycle management ADOM design and administration Workflow approval processes and change governance Multi-tenant operational management Standardisation and automation of security policy deployment FortiAnalyzer Centralised logging and reporting strategy SOC integration and event correlation Incident and event handling workflows Compliance reporting and audit outputs SIEM interoperability and operational analytics Secure SD-WAN SLA rule creation and traffic steering Link health checks and performance optimisation ADVPN architecture and dynamic overlay networking Hub-and-spoke topology design Network segmentation and security zoning strategy UTM / NGFW Leadership IPS policy tuning and threat optimisation SSL inspection strategy and operational governance Certificate lifecycle and PKI management Proxy-based vs flow-based inspection design Web Application Firewall (WAF) capabilities where applicable Zero Trust Network Access (ZTNA) and SASE architecture integration Required Experience Extensive hands-on Fortinet architecture and engineering experience Strong understanding of enterprise security and networking principles Experience operating within regulated or large-scale enterprise environments Ability to produce high-quality technical designs, standards, and governance documentation Excellent stakeholder engagement and technical leadership skills Desirable Certifications NSE 7 / NSE 8 (or equivalent Fortinet certifications) CCNP / CCIE Security CISSP or equivalent security certification