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customer service adviser
YOPA
Yopa Local Estate Agent Territory Manager
YOPA Alloa, Clackmannanshire
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 15, 2026
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Legal Counsel Regulatory
Abound
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
May 15, 2026
Full time
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
KennedyPearce Consulting
Tax Adviser
KennedyPearce Consulting
Expanding Organisation seeks a Tax Adviser to join their London based team on a permanent basis. The Tax Adviser would provide personal tax compliance, global mobility and payroll support to this growing business within the finance sector who deal with both individuals and corporate clients. The Tax Adviser would be a graduate with 1-3 years' experience within private client tax or have a mix of both private and corporation tax. This role would suit an enthusiastic individual who is keen to progress and learn. Duties of the Tax Adviser include: To provide administrative support to client service team. Maintaining client and other databases. Providing excellent telephone customer service To deal with HMRC enquiries by telephone/e-mail/fax and/or by letter Maintaining online accounts with the HMRC. Preparing HMRC forms for submission. Preparing standard client letters for submission To prepare basic Tax Returns, including packaging and uploading to client portals To review client information and draft emails to clients for example to request further data for the tax return Preparation of basic tax calculations/estimates Attend client meetings, complete meeting notes and email drafts for client. Contacting clients and HMRC to follow up on necessary information, for example checking returns are filed, taxes are paid or information is received with reference to relevant deadlines and tracking status throughout the year. Attend HMRC webinars and other external training to increase technical knowledge and start to complete technical emails/research and planning for client. Complete 12-month tax training sessions including soft skills such as telephone and emails. To assist the Senior/Tax Manager and Tax Partner with any client work To assist with any other administrative and/or client work as and when required. Ad-hoc duties Requirements for the Tax Adviser: Graduate 1-3 years' experience in private client tax or both private/corporation Tax Strong communication skills Good attention to detail and keen to learn and develop. Good system skills Ambitious and enjoy working in a busy team. Hybrid working and study support.
May 15, 2026
Full time
Expanding Organisation seeks a Tax Adviser to join their London based team on a permanent basis. The Tax Adviser would provide personal tax compliance, global mobility and payroll support to this growing business within the finance sector who deal with both individuals and corporate clients. The Tax Adviser would be a graduate with 1-3 years' experience within private client tax or have a mix of both private and corporation tax. This role would suit an enthusiastic individual who is keen to progress and learn. Duties of the Tax Adviser include: To provide administrative support to client service team. Maintaining client and other databases. Providing excellent telephone customer service To deal with HMRC enquiries by telephone/e-mail/fax and/or by letter Maintaining online accounts with the HMRC. Preparing HMRC forms for submission. Preparing standard client letters for submission To prepare basic Tax Returns, including packaging and uploading to client portals To review client information and draft emails to clients for example to request further data for the tax return Preparation of basic tax calculations/estimates Attend client meetings, complete meeting notes and email drafts for client. Contacting clients and HMRC to follow up on necessary information, for example checking returns are filed, taxes are paid or information is received with reference to relevant deadlines and tracking status throughout the year. Attend HMRC webinars and other external training to increase technical knowledge and start to complete technical emails/research and planning for client. Complete 12-month tax training sessions including soft skills such as telephone and emails. To assist the Senior/Tax Manager and Tax Partner with any client work To assist with any other administrative and/or client work as and when required. Ad-hoc duties Requirements for the Tax Adviser: Graduate 1-3 years' experience in private client tax or both private/corporation Tax Strong communication skills Good attention to detail and keen to learn and develop. Good system skills Ambitious and enjoy working in a busy team. Hybrid working and study support.
ALZHEIMERS SOCIETY
Dementia Adviser
ALZHEIMERS SOCIETY
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Ceredigion on a fixed term contract until 31st December 2026, working 30 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams week commencing 1st June.
May 15, 2026
Full time
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Ceredigion on a fixed term contract until 31st December 2026, working 30 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams week commencing 1st June.
ALZHEIMERS SOCIETY
Dementia Adviser
ALZHEIMERS SOCIETY Croydon, Surrey
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Croydon. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel across the local area independently when required - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams w/c 1st June 2026.
May 15, 2026
Full time
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Croydon. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel across the local area independently when required - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams w/c 1st June 2026.
Legal Counsel Legal London
helsing.ai
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role Helsing's legal function is not a back office service desk - it is a strategic partner to the business, embedded in the decisions that shape how we grow, compete and deliver for our government customers. As Legal Counsel based in London, you will be a legal adviser to Helsing's UK and European teams, reporting to the UK lead counsel and Group General Counsel. You will operate at the intersection of defence procurement, AI regulation, export controls and commercial contracting - providing counsel that directly enables Helsing to secure and deliver on some of the most consequential technology programmes in European defence. This is a role for someone who combines sharp legal judgement with commercial pragmatism, who can work at fast pace and who wants their work to have a tangible effect on the protection of democratic societies. The day to day Advise Helsing's UK and European teams on strategic and tactical legal matters across the artificial intelligence and defence domains, ensuring legal insight is integrated into business decisions from the outset Structure, draft, negotiate and close contractual agreements and software licensing arrangements with UK and European government customers and defence industry partners Provide specialist guidance on UK/EU defence procurement regulations, including single source contract regulations, shaping Helsing's approach to public sector contracting Advise on export control compliance, intellectual property rights, data privacy and conflicts of interest under UK law, building scalable processes as the business grows Support product development teams with legal analysis on emerging regulatory requirements, helping Helsing bring AI capabilities to market responsibly and at pace Deliver corporate and regulatory support to Helsing's entities, including governance, filings and compliance obligations Collaborate with legal colleagues across Helsing's European offices to ensure consistency and share best practice on cross jurisdictional matters You should apply if you Are qualified to practise law in England and Wales, with meaningful post qualification experience gained in private practice, in house or government legal roles Have demonstrated expertise in UK public procurement law, ideally including single source contract regulations and defence sector contracting Have drafted, negotiated and closed complex commercial agreements - particularly technology licensing or software contracts - with government or regulated sector counterparties Can translate legal complexity into clear, actionable advice for senior stakeholders and cross functional teams Bring a working knowledge of export controls, IP and data privacy as they apply to technology companies operating in the defence sector Share Helsing's conviction that democratic values are worth protecting and want your legal career to contribute to that mission Nice to Have Experience advising on AI regulation, responsible AI frameworks or dual use technology governance Familiarity with security clearance processes and working within classified environments Exposure to cross border defence collaboration or multinational programme structures Experience operating within a high growth technology company or start up environment Languages: French, Spanish or German Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitudes improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regularly company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing's Candidate Privacy and Confidentiality Regime can be found here. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
May 15, 2026
Full time
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role Helsing's legal function is not a back office service desk - it is a strategic partner to the business, embedded in the decisions that shape how we grow, compete and deliver for our government customers. As Legal Counsel based in London, you will be a legal adviser to Helsing's UK and European teams, reporting to the UK lead counsel and Group General Counsel. You will operate at the intersection of defence procurement, AI regulation, export controls and commercial contracting - providing counsel that directly enables Helsing to secure and deliver on some of the most consequential technology programmes in European defence. This is a role for someone who combines sharp legal judgement with commercial pragmatism, who can work at fast pace and who wants their work to have a tangible effect on the protection of democratic societies. The day to day Advise Helsing's UK and European teams on strategic and tactical legal matters across the artificial intelligence and defence domains, ensuring legal insight is integrated into business decisions from the outset Structure, draft, negotiate and close contractual agreements and software licensing arrangements with UK and European government customers and defence industry partners Provide specialist guidance on UK/EU defence procurement regulations, including single source contract regulations, shaping Helsing's approach to public sector contracting Advise on export control compliance, intellectual property rights, data privacy and conflicts of interest under UK law, building scalable processes as the business grows Support product development teams with legal analysis on emerging regulatory requirements, helping Helsing bring AI capabilities to market responsibly and at pace Deliver corporate and regulatory support to Helsing's entities, including governance, filings and compliance obligations Collaborate with legal colleagues across Helsing's European offices to ensure consistency and share best practice on cross jurisdictional matters You should apply if you Are qualified to practise law in England and Wales, with meaningful post qualification experience gained in private practice, in house or government legal roles Have demonstrated expertise in UK public procurement law, ideally including single source contract regulations and defence sector contracting Have drafted, negotiated and closed complex commercial agreements - particularly technology licensing or software contracts - with government or regulated sector counterparties Can translate legal complexity into clear, actionable advice for senior stakeholders and cross functional teams Bring a working knowledge of export controls, IP and data privacy as they apply to technology companies operating in the defence sector Share Helsing's conviction that democratic values are worth protecting and want your legal career to contribute to that mission Nice to Have Experience advising on AI regulation, responsible AI frameworks or dual use technology governance Familiarity with security clearance processes and working within classified environments Exposure to cross border defence collaboration or multinational programme structures Experience operating within a high growth technology company or start up environment Languages: French, Spanish or German Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitudes improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regularly company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing's Candidate Privacy and Confidentiality Regime can be found here. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
Vice President of Strategy, Data Services
LexisNexis Risk Solutions
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectives
May 15, 2026
Full time
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectives
Vice President of Strategy, Data Services
Elsevier
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectivesElsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we
May 14, 2026
Full time
. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. We meet the needs of our customers every day and serve a variety of segments: Financial Services, Collections and Payments, Insurance, Government, Healthcare, Commodities, Aviation, Human Resources and Tax. Data Services delivers trusted data and insights to power decisions that enable organisations and professions to confidently transform and shape their rapidly evolving world. Currently serving Commodities, Aviation, Human Resources and Tax markets, we are passionate about having a positive influence on those markets that are dynamically changing and enhancing society. The collective power of our data, insights, platforms and people, create impact at scale.Our customers trust in us is the key to our success, driven by decades of expertise and a track record of constant innovation. This trusted expertise enables the very best business decisions to improve the use of the world's most critical resources, make workplaces better, tax easier, and make the use of aviation and property more sustainable. The opportunity The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating as a trusted adviser to executive leadership you will define where to play and how to win, translate strategy into clear priorities to maximise business opportunity, and ensure disciplined execution that delivers sustainable growth and long-term value creation. Key Accountabilities Developing the business strategy for the group Act as a trusted strategic advisor to the executive team and senior leaders, partnering to shape the strategic direction of the Data Services businesses: framing critical strategic questions, trends, technologies and evolving market needs to drive structuring decision-making Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Translate strategy into clear strategic choices, investment priorities and measurable outcomes, enabling leadership teams to act decisively Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Growth, M&A & Ecosystem Strategy Identify and evaluate new growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams Develop and lead strategic initiatives across the portfolio, both enterprise wide and within each segment organisation, such as entry into adjacent segments/markets, commercial strategy and portfolio prioritisation. Evaluating strategic partnerships, acquisitions and divestments Understand where each segment can maximise its opportunity in the data ecosystems in which they operate to enhance customer engagement and commercial outcomes Market and Customer Develop a deep, data and relationship-driven understanding of market fundamentals, including customer workflows, current value, unmet needs, market sizing, competitive positioning, regional differentiation and business models. Ensuring a data-driven deep understanding of our customers and the value we deliver Develop and lead a high performing strategy team and capability across the businesses, setting standards for analytical rigour and strategic thinking Ensure our strategic plans are based on solid market intelligence and customer insights Deepen our understanding of key drivers and barriers in each segment, informing our strategic planning Stay ahead of new market, technology and other trends to consider business opportunities, risks and impact. Conduct regular strategic reviews of key projects and performance. Establish data-driven progress measures for executing our strategies. Track the execution of our strategies, surface issues to address and course-correct as needed Qualifications, skills & experience Experience and qualifications Significant experience in senior strategy roles within data, technology, analytics, information services, or related B2B information organisations Proven track record of developing and executing growth strategies in complex, multi product or multisector environments to exceed plan Demonstrated capability to drive decisions strategically, analytically and thoughtfully. A self-starter with ability to balance numerous initiatives simultaneously Demonstrated ability to evolve business and commercial models (e.g. operating models, pricing, packaging, routes to market and partnership constructs) in line with strategic direction and portfolio priorities Deep understanding of data and analytics business models, including platform economics, scaling and value creation Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Extensive experience of M&A, strategic alliances and detailed commercial negotiations Leadership & influence Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Excellent communication skills and ability to influence people at all levels across all disciplines to ensure successful outcomes (both internally & externally) Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Proven track record of driving cross functional alignment with demonstrated success at defining an agenda despite inherent conflicting opinions, demands, and priorities Strong financial acumen with the ability to link strategy to commercial performance and capital allocation Curious and willing to ask questions to challenge the status quo in order to provide improved customer, employee and business outcomes Strong and demonstrated experience in effective negotiations We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Own and lead the development of portfolio level strategy and operating plans for Data Services and in each business segment to drive innovation and increase both scale and customer value Own the creation, evolution, communication and execution of group and segment vision and purpose along with strategic goals to exceed both short, and long term, business objectivesElsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we
Portfolio Payroll Limited
Senior Payroll Advisor
Portfolio Payroll Limited City, Manchester
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 14, 2026
Full time
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Parkside
Mortage Customer Care Team Administrator
Parkside City, Birmingham
Customer Care Team Administrator Birmingham Hybrid Working £14.50 - £15.50 per hour Temp to Perm Opportunity A fantastic opportunity has arisen for a Customer Care Team Administrator to join a growing and innovative financial services organisation based in central Birmingham. This is a temp to perm position offering hybrid working, with three days in the office and two days working from home. This role would suit an organised, detail-focused individual with strong administration or data entry experience who is looking to build a long-term career within banking or financial services. Key Responsibilities Accurately inputting mortgage application, borrower and property information onto internal systems Supporting lending applications from Decision in Principle through to completion Liaising with brokers, mortgage advisers, solicitors and valuers Issuing identification and verification documentation to customers Ensuring all records are maintained accurately and confidentially Meeting service level agreements and daily processing targets Identifying discrepancies and escalating issues where required Supporting the wider operations team to deliver excellent customer outcomes Candidate Profile Previous administration, data entry or customer support experience Strong attention to detail with high levels of accuracy Excellent organisational skills and ability to manage multiple priorities Strong communication skills, both written and verbal Good working knowledge of Microsoft Office, including Excel and Word Mortgage, banking, lending or financial services experience would be highly advantageous A proactive and team-oriented attitude Additional Information Monday to Friday, 9:00am 5:30pm Hybrid working model Central Birmingham location Immediate start available Excellent opportunity to secure a permanent role If you are looking for your next opportunity within financial services and would like to join a supportive and professional organisation, please apply today.
May 14, 2026
Seasonal
Customer Care Team Administrator Birmingham Hybrid Working £14.50 - £15.50 per hour Temp to Perm Opportunity A fantastic opportunity has arisen for a Customer Care Team Administrator to join a growing and innovative financial services organisation based in central Birmingham. This is a temp to perm position offering hybrid working, with three days in the office and two days working from home. This role would suit an organised, detail-focused individual with strong administration or data entry experience who is looking to build a long-term career within banking or financial services. Key Responsibilities Accurately inputting mortgage application, borrower and property information onto internal systems Supporting lending applications from Decision in Principle through to completion Liaising with brokers, mortgage advisers, solicitors and valuers Issuing identification and verification documentation to customers Ensuring all records are maintained accurately and confidentially Meeting service level agreements and daily processing targets Identifying discrepancies and escalating issues where required Supporting the wider operations team to deliver excellent customer outcomes Candidate Profile Previous administration, data entry or customer support experience Strong attention to detail with high levels of accuracy Excellent organisational skills and ability to manage multiple priorities Strong communication skills, both written and verbal Good working knowledge of Microsoft Office, including Excel and Word Mortgage, banking, lending or financial services experience would be highly advantageous A proactive and team-oriented attitude Additional Information Monday to Friday, 9:00am 5:30pm Hybrid working model Central Birmingham location Immediate start available Excellent opportunity to secure a permanent role If you are looking for your next opportunity within financial services and would like to join a supportive and professional organisation, please apply today.
HM TREASURY-1
Health Safety and Wellbeing Adviser
HM TREASURY-1 Darlington, County Durham
Health Safety and Wellbeing Adviser Salary: National: £29,280 - £33,450. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only At HM Treasury, we are seeking a dedicated and driven Health Safety & Wellbeing Adviser to join our dynamic Health Safety & Wellbeing Team. This role covers a wide range of responsibilities and has significant impact. You will have an outstanding chance to improve our staff's wellbeing and safety. As a key member of our team, you will work on ambitious initiatives and apply effective strategies to ensure smooth implementation of our health and safety protocols. About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. People and Capability (P&C) sits within the Corporate Centre Group (CCG) in the Treasury. Around circa 70 staff within People and Capability provides business support and guidance in all matters pertaining to Human Resource Management and Human Resource Development. The key responsibilities of the post-holder will be: This is a standalone role that provides the role holder the opportunity to support the HM Treasury expert (lead) embed and deliver health and safety initiatives and support the implementation of workplace adjustments and wellbeing initiatives to all members of the Treasury. Working closely with the leads for Health and Safety and Workplace Adjustments the successful role holder shall be contributing to the timely and effective delivery of services and support for HM Treasury employees. Certain duties in this role shall involve physical exertion in terms of lifting, carrying, moving furniture, equipment and/or training materials. Assisting our staff with workplace health and safety activity risk evaluations, display screen equipment assessments (DSE), pregnancy, lone working and workplace modifications, including occasional referrals to occupational health. Carrying out detailed Health and Safety Risk Assessments to recognise potential threats and introduce effective steps to lessen risks. Assisting and coordinating the delivery of workplace adjustments for employees with disabilities and health conditions. This includes triaging, referrals, coordinating equipment, record-keeping, and collaborating with colleagues across the department and external organisations. Ensuring that fire wardens and Treasury evacuation procedures are fit for purpose, guaranteeing staff safety during evacuations. This includes compliance checks and effective provision of evacuation chair services. Keeping and routinely checking all training records, including fire wardens, first aid, mental health first aiders, and required health and safety training, making sure they remain current. Applying strong organisational expertise and meticulous attention to detail when preparing purchase orders and managing credit card receipts for health and safety-related acquisitions. Ensuring every transaction is finalised accurately and on time. Delivering health, safety, and wellbeing sessions through induction, workplace adjustment training, and other relevant programmes, with the responsibility for managing training administration. Providing project management support to ensure the effective delivery of services, including data entry, analysis, and production of reports for training and absence. This supports effective service planning and continuous improvement of the service. Monitoring the health and safety secure inbox, answering queries from staff, providing advice, giving relevant information, procedures, policies, and advising on standard methodologies. Coordinating wellbeing activities for staff, gathering feedback, and supporting the implementation of new wellbeing ideas to ensure programmes are as effective and engaging as possible. Collaborating across teams internally and externally to continually improve the services and capitalise on the use of technology, such as AI. Having health and safety knowledge is strongly preferred, and your role will be essential in upholding our staff's wellbeing at a top-tier level. Join us and contribute positively at HM Treasury! It would be helpful if Candidates would have a National Examination Board in Occupational Safety & Health (NEBOSH) National General Certificate or be prepared to work towards completing an appropriate qualification within 6 months of joining. About You We want you to be able to work with stakeholders to understand their needs and expectations, creating clear plans and priorities. Some of these stakeholders will be senior leaders and you will need to be able to communicate effectively with them, reviewing and breaking down complex information. You will be able to express ideas clearly and with respect for others, responding constructively to questions and handling challenging conversations with sensitivity. Your experience in working in Health and Safety will be crucial when assisting in the provision of workplace adjustments made for individuals. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
May 14, 2026
Full time
Health Safety and Wellbeing Adviser Salary: National: £29,280 - £33,450. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only At HM Treasury, we are seeking a dedicated and driven Health Safety & Wellbeing Adviser to join our dynamic Health Safety & Wellbeing Team. This role covers a wide range of responsibilities and has significant impact. You will have an outstanding chance to improve our staff's wellbeing and safety. As a key member of our team, you will work on ambitious initiatives and apply effective strategies to ensure smooth implementation of our health and safety protocols. About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. People and Capability (P&C) sits within the Corporate Centre Group (CCG) in the Treasury. Around circa 70 staff within People and Capability provides business support and guidance in all matters pertaining to Human Resource Management and Human Resource Development. The key responsibilities of the post-holder will be: This is a standalone role that provides the role holder the opportunity to support the HM Treasury expert (lead) embed and deliver health and safety initiatives and support the implementation of workplace adjustments and wellbeing initiatives to all members of the Treasury. Working closely with the leads for Health and Safety and Workplace Adjustments the successful role holder shall be contributing to the timely and effective delivery of services and support for HM Treasury employees. Certain duties in this role shall involve physical exertion in terms of lifting, carrying, moving furniture, equipment and/or training materials. Assisting our staff with workplace health and safety activity risk evaluations, display screen equipment assessments (DSE), pregnancy, lone working and workplace modifications, including occasional referrals to occupational health. Carrying out detailed Health and Safety Risk Assessments to recognise potential threats and introduce effective steps to lessen risks. Assisting and coordinating the delivery of workplace adjustments for employees with disabilities and health conditions. This includes triaging, referrals, coordinating equipment, record-keeping, and collaborating with colleagues across the department and external organisations. Ensuring that fire wardens and Treasury evacuation procedures are fit for purpose, guaranteeing staff safety during evacuations. This includes compliance checks and effective provision of evacuation chair services. Keeping and routinely checking all training records, including fire wardens, first aid, mental health first aiders, and required health and safety training, making sure they remain current. Applying strong organisational expertise and meticulous attention to detail when preparing purchase orders and managing credit card receipts for health and safety-related acquisitions. Ensuring every transaction is finalised accurately and on time. Delivering health, safety, and wellbeing sessions through induction, workplace adjustment training, and other relevant programmes, with the responsibility for managing training administration. Providing project management support to ensure the effective delivery of services, including data entry, analysis, and production of reports for training and absence. This supports effective service planning and continuous improvement of the service. Monitoring the health and safety secure inbox, answering queries from staff, providing advice, giving relevant information, procedures, policies, and advising on standard methodologies. Coordinating wellbeing activities for staff, gathering feedback, and supporting the implementation of new wellbeing ideas to ensure programmes are as effective and engaging as possible. Collaborating across teams internally and externally to continually improve the services and capitalise on the use of technology, such as AI. Having health and safety knowledge is strongly preferred, and your role will be essential in upholding our staff's wellbeing at a top-tier level. Join us and contribute positively at HM Treasury! It would be helpful if Candidates would have a National Examination Board in Occupational Safety & Health (NEBOSH) National General Certificate or be prepared to work towards completing an appropriate qualification within 6 months of joining. About You We want you to be able to work with stakeholders to understand their needs and expectations, creating clear plans and priorities. Some of these stakeholders will be senior leaders and you will need to be able to communicate effectively with them, reviewing and breaking down complex information. You will be able to express ideas clearly and with respect for others, responding constructively to questions and handling challenging conversations with sensitivity. Your experience in working in Health and Safety will be crucial when assisting in the provision of workplace adjustments made for individuals. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Central Support Administrator
Saltus Partners LLP Burridge, Hampshire
We are looking for a high-calibre centralservices support administrator to join ourteam,the ideal candidate must have top notch communication skills and be able to troubleshoot and process work ina timelyand efficient manner. Why Saltus? Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and workreally hardto ensure that Saltus isa great placeto work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We'reproud thatwe'vebeen recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. Weare dedicated to providinga high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises onover £10.4billionof client assets,acquiredthrough a combination of organic business growth and corporate acquisitions. What does this role look like? The key areas ofthe roleare as follows: Answering and directing calls that come in on the main line in a professional manner Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post Managing the Group Mailbox, ensuring emails are effectively managed andforwardedonto the correct location Assistingwith outgoing mail Toassistwith various facilities functions, enabling the smooth running of the office Supporting diary and email management Assistingwith meeting booking What sort of person arewelooking for? Have a positive "can do" outlook on life Be well organised Happy to help clients and adviser with queries Manage adviser and client expectations efficiently Be reliable Experience within a financial planning environment is desirable. Where will I be working? We are looking for someone for ourWhiteleyofficebetween the hours of 09.00 - 17.00, we would like you to be in the office 5 daysa week .We'reincredibly flexible about when and how you work: wedon'twant anyone to be prevented from coming to work for Saltusas a result ofthe working pattern thatthey'relooking for. We are passionate about championing flexible working for our people, so ifthere'sa slightly different working pattern thatyou'relooking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary is£23,500 - £25,000depending on experience, alongside 25 days' holiday (plus bank holidays), life assurance, incomeprotectionand a pension, alongside access to our flexible benefits platform. The role is 35 hours per week between the hours of9-5pm. Just as importantly,you'llget to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you thinkyou'dlike to come and join us, then please do get in touch we'dlove to hear from you!
May 14, 2026
Full time
We are looking for a high-calibre centralservices support administrator to join ourteam,the ideal candidate must have top notch communication skills and be able to troubleshoot and process work ina timelyand efficient manner. Why Saltus? Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and workreally hardto ensure that Saltus isa great placeto work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We'reproud thatwe'vebeen recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. Weare dedicated to providinga high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises onover £10.4billionof client assets,acquiredthrough a combination of organic business growth and corporate acquisitions. What does this role look like? The key areas ofthe roleare as follows: Answering and directing calls that come in on the main line in a professional manner Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post Managing the Group Mailbox, ensuring emails are effectively managed andforwardedonto the correct location Assistingwith outgoing mail Toassistwith various facilities functions, enabling the smooth running of the office Supporting diary and email management Assistingwith meeting booking What sort of person arewelooking for? Have a positive "can do" outlook on life Be well organised Happy to help clients and adviser with queries Manage adviser and client expectations efficiently Be reliable Experience within a financial planning environment is desirable. Where will I be working? We are looking for someone for ourWhiteleyofficebetween the hours of 09.00 - 17.00, we would like you to be in the office 5 daysa week .We'reincredibly flexible about when and how you work: wedon'twant anyone to be prevented from coming to work for Saltusas a result ofthe working pattern thatthey'relooking for. We are passionate about championing flexible working for our people, so ifthere'sa slightly different working pattern thatyou'relooking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary is£23,500 - £25,000depending on experience, alongside 25 days' holiday (plus bank holidays), life assurance, incomeprotectionand a pension, alongside access to our flexible benefits platform. The role is 35 hours per week between the hours of9-5pm. Just as importantly,you'llget to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you thinkyou'dlike to come and join us, then please do get in touch we'dlove to hear from you!
AWE
Health Physicist
AWE Gosport, Hampshire
Health Physicist Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 38,020 - 57,020 (depending on your suitability and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Health Physicist for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. As a health Physicist, you will provide independent, high-quality radiation protection and dosimetry support, ensuring AWE and its customers remain compliant with the Ionising Radiations Regulations 2017 and other relevant legislation. You will use your technical expertise in radiation protection, health physics and/or dosimetry to support core services, justify technical practices, and contribute to continuous improvement across the business. As part of this role, you will be supported with professional development opportunities to progress your career towards becoming a Radiation Protection Adviser (RPA) . Who are we looking for? We do need you to have the following: A QCF Level 4 qualification in a radiation protection or health physics (or equivalent knowledge gained through experience). Experience working in a technical or scientific role within a regulated environment. Working in a professional radiation protection or dosimetry role. A working understanding of radiation protection, radiological metrology and/or dosimetry. Good written and verbal communication skills, with the ability to explain technical information clearly. Strong attention to detail, good numeracy and concise recordkeeping skills. Ability to prioritise work effectively and manage time efficiently. Willingness and ability to obtain and maintain the required security clearance. Willingness and ability to work in designated (radiological) areas. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Working in a professional radiation protection or dosimetry role within a UK defence environment. Supporting or delivering radiation protection and dosimetry services. Providing technical justification for practices to meet regulatory or industry standards. Communicating complex technical work to a wide range of audiences. Supporting improvement projects within radiation protection, health physics or dosimetry. Training, mentoring or providing technical guidance to others. Experience working with safe systems of work and change management in externally regulated environments. Membership of a relevant professional body and/or a QCF Level 6 qualification in science. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Alverstoke.
May 14, 2026
Full time
Health Physicist Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 38,020 - 57,020 (depending on your suitability and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Health Physicist for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. As a health Physicist, you will provide independent, high-quality radiation protection and dosimetry support, ensuring AWE and its customers remain compliant with the Ionising Radiations Regulations 2017 and other relevant legislation. You will use your technical expertise in radiation protection, health physics and/or dosimetry to support core services, justify technical practices, and contribute to continuous improvement across the business. As part of this role, you will be supported with professional development opportunities to progress your career towards becoming a Radiation Protection Adviser (RPA) . Who are we looking for? We do need you to have the following: A QCF Level 4 qualification in a radiation protection or health physics (or equivalent knowledge gained through experience). Experience working in a technical or scientific role within a regulated environment. Working in a professional radiation protection or dosimetry role. A working understanding of radiation protection, radiological metrology and/or dosimetry. Good written and verbal communication skills, with the ability to explain technical information clearly. Strong attention to detail, good numeracy and concise recordkeeping skills. Ability to prioritise work effectively and manage time efficiently. Willingness and ability to obtain and maintain the required security clearance. Willingness and ability to work in designated (radiological) areas. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Working in a professional radiation protection or dosimetry role within a UK defence environment. Supporting or delivering radiation protection and dosimetry services. Providing technical justification for practices to meet regulatory or industry standards. Communicating complex technical work to a wide range of audiences. Supporting improvement projects within radiation protection, health physics or dosimetry. Training, mentoring or providing technical guidance to others. Experience working with safe systems of work and change management in externally regulated environments. Membership of a relevant professional body and/or a QCF Level 6 qualification in science. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Alverstoke.
AWD RECRUITMENT LTD
Customer Service Advisor / Retention Agent
AWD RECRUITMENT LTD
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you've also worked in the following roles, we'd also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am-6pm, plus every other Saturday 10am-5pm) Multiple Jobs Available JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Retention Agent to join a fast-growing telecommunications organisation. As a Customer Service Advisor / Retention Agent you will manage inbound customer enquiries, using strong communication, negotiation and customer service skills to retain customers and recommend suitable broadband packages. The Customer Service Advisor / Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering a positive customer experience. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Retention Agent include: Responding to Retention Enquiries: Handling inbound calls from customers considering cancelling or changing services Understanding Customer Needs: Identifying concerns, motivations and reasons for contact Re-contracting and Upgrades: Discussing renewal options, packages and promotional offers Customer Retention: Using negotiation and objection handling to retain customers and reduce churn Moving Home Support: Assisting customers with transferring services to new addresses Case Management: Managing complex cases and providing regular customer updates Commercial Awareness: Balancing customer satisfaction with revenue protection and business outcomes System Administration: Updating CRM systems, processing changes and recording accurate data CANDIDATE REQUIREMENTS A friendly and confident communicator with strong interpersonal skills Previous experience in a retention, telesales or customer service call centre role Telecommunications experience is highly desirable Experience handling objections, complaints or difficult conversations Strong negotiation skills and a results-driven approach Good IT skills with experience using CRM systems and databases GCSEs in English and Maths or equivalent Comfortable working in a phone-based environment on a rota including weekends and Bank Holidays BENEFITS Uncapped commission scheme linked to retention and performance Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14613 Full-Time, Permanent Telecoms Call Centre Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 14, 2026
Full time
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you've also worked in the following roles, we'd also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am-6pm, plus every other Saturday 10am-5pm) Multiple Jobs Available JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Retention Agent to join a fast-growing telecommunications organisation. As a Customer Service Advisor / Retention Agent you will manage inbound customer enquiries, using strong communication, negotiation and customer service skills to retain customers and recommend suitable broadband packages. The Customer Service Advisor / Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering a positive customer experience. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Retention Agent include: Responding to Retention Enquiries: Handling inbound calls from customers considering cancelling or changing services Understanding Customer Needs: Identifying concerns, motivations and reasons for contact Re-contracting and Upgrades: Discussing renewal options, packages and promotional offers Customer Retention: Using negotiation and objection handling to retain customers and reduce churn Moving Home Support: Assisting customers with transferring services to new addresses Case Management: Managing complex cases and providing regular customer updates Commercial Awareness: Balancing customer satisfaction with revenue protection and business outcomes System Administration: Updating CRM systems, processing changes and recording accurate data CANDIDATE REQUIREMENTS A friendly and confident communicator with strong interpersonal skills Previous experience in a retention, telesales or customer service call centre role Telecommunications experience is highly desirable Experience handling objections, complaints or difficult conversations Strong negotiation skills and a results-driven approach Good IT skills with experience using CRM systems and databases GCSEs in English and Maths or equivalent Comfortable working in a phone-based environment on a rota including weekends and Bank Holidays BENEFITS Uncapped commission scheme linked to retention and performance Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14613 Full-Time, Permanent Telecoms Call Centre Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
AWE
Radiation Protection Adviser
AWE Gosport, Hampshire
Radiation Protection Adviser Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 47,860 - 75,640 (depending on your suitability and level of experience) (plus allowances) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Radiation Protection Adviser for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. The DRPS Radiation Protection Adviser (RPA) Body is formally recognised as competent by the Health and Safety Executive (HSE) under the provisions of the Ionising Radiations Regulations 2017 (IRR17). The DRPS RPA Body is appointed in this role for most of the Ministry of Defence as well as a number of other customers within the defence and security sector. As an Radiation Protection Adviser appointed to the body your responsibilities may include: Radiation Protection Visits and advice Non-Ionising Radiation Protection Advice Medical Physics Expert Advice Providing support to MOD in writing and reviewing Radiation Protection and Safety Policy Environmental Services, including Radioactive Waste Advice Design and Delivery of Radiation Protection & Operational Training Support to DNSR Providing mentorship and supporting development of Health Physicists Who are we looking for? We do need you to have the following: RPA2000 Certification as an RPA, MPE, or RWA Previous experience in the provision of radiation protection advice While this isn't a checklist, we'd love to hear from you if you have experience in any of the following areas: Previous experience of working in Defence Knowledge of JSP392 You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies : Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
May 14, 2026
Full time
Radiation Protection Adviser Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 47,860 - 75,640 (depending on your suitability and level of experience) (plus allowances) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Radiation Protection Adviser for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. The DRPS Radiation Protection Adviser (RPA) Body is formally recognised as competent by the Health and Safety Executive (HSE) under the provisions of the Ionising Radiations Regulations 2017 (IRR17). The DRPS RPA Body is appointed in this role for most of the Ministry of Defence as well as a number of other customers within the defence and security sector. As an Radiation Protection Adviser appointed to the body your responsibilities may include: Radiation Protection Visits and advice Non-Ionising Radiation Protection Advice Medical Physics Expert Advice Providing support to MOD in writing and reviewing Radiation Protection and Safety Policy Environmental Services, including Radioactive Waste Advice Design and Delivery of Radiation Protection & Operational Training Support to DNSR Providing mentorship and supporting development of Health Physicists Who are we looking for? We do need you to have the following: RPA2000 Certification as an RPA, MPE, or RWA Previous experience in the provision of radiation protection advice While this isn't a checklist, we'd love to hear from you if you have experience in any of the following areas: Previous experience of working in Defence Knowledge of JSP392 You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies : Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
TRI Consulting Ltd
Home Ownership Support Adviser
TRI Consulting Ltd
A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice
May 14, 2026
Seasonal
A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice
Bournemouth & Poole College
Recruitment & Onboarding Adviser
Bournemouth & Poole College Poole, Dorset
Recruitment & Onboarding Adviser Are you passionate about recruitment, people experience and getting the details right? Do you thrive in a fast-paced, people-focused environment where no two days are the same? We're looking for a Recruitment & Onboarding Adviser to play a vital role in attracting, appointing and welcoming new colleagues into the college. From first advert to first day (and beyond), you'll ensure every step of the journey is smooth, inclusive and well-organised. What you'll be doing As part of our People Services team, you'll be a trusted partner to hiring managers and a friendly, knowledgeable point of contact for candidates. Your role will include: Managing end-to-end recruitment activity across a varied portfolio of roles Advertising vacancies and advising managers on effective attraction strategies Supporting shortlisting, interviews and offer management Delivering a seamless pre-employment checking process Coordinating and delivering an engaging onboarding experience Ensuring all recruitment activity is compliant, accurate and well-documented Providing advice and guidance on recruitment best practice and policy Using HR systems to maintain high-quality data and produce insights What we're looking for You'll bring energy, organisation and a real passion for people. Ideally, you'll have: Proven experience in recruitment, onboarding or an HR / People Services role Strong customer service skills and confidence working with stakeholders at all levels Excellent attention to detail and the ability to juggle multiple priorities A proactive, solutions-focused mindset Confidence using HR or applicant tracking systems A commitment to equality, diversity and inclusive recruitment practices CIPD qualification (or working towards one) would be great, but it's not essential. Ready to apply? If you're enthusiastic about recruitment, love working with people and want to help create brilliant first impressions, we'd love to hear from you. We encourage early applications, as we may close the vacancy once we receive a sufficient number of strong applications. Working at Bournemouth and Poole College More than just a job. At Bournemouth & Poole College, we are passionate about turning potential into professionals. We are the largest college in the area and a vital engine for the local economy, educating over 9,000 learners and partnering with over 1,000 employers to bridge the gap between local talent and real futures. A proud culture. We know that if we want our students to succeed, we have to start by looking after our people. We work hard to create an environment where you feel trusted and valued rather than just employed. In our 2025 inspection, Ofsted observed: "They have developed an inclusive culture where staff feel empowered to make a positive difference to students and apprentices. Leaders and managers have improved staff morale; staff are proud to work at the college." A place to grow and belong. We are committed to a workplace that is genuinely inclusive, where everyone is inspired to contribute and succeed. You will find a vibrant, rewarding environment that celebrate ambition and success in equal measures. To get a better feel for life at the College and explore our full range of benefits, visit our Work With Us page. Armed Forces Covenant As proud Armed Forces Covenant signatories, we value the skills and experience veterans, reservists and military families, and encourage them to consider a career with us. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share in this commitment. The successful will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of the right to work in the UK.
May 14, 2026
Full time
Recruitment & Onboarding Adviser Are you passionate about recruitment, people experience and getting the details right? Do you thrive in a fast-paced, people-focused environment where no two days are the same? We're looking for a Recruitment & Onboarding Adviser to play a vital role in attracting, appointing and welcoming new colleagues into the college. From first advert to first day (and beyond), you'll ensure every step of the journey is smooth, inclusive and well-organised. What you'll be doing As part of our People Services team, you'll be a trusted partner to hiring managers and a friendly, knowledgeable point of contact for candidates. Your role will include: Managing end-to-end recruitment activity across a varied portfolio of roles Advertising vacancies and advising managers on effective attraction strategies Supporting shortlisting, interviews and offer management Delivering a seamless pre-employment checking process Coordinating and delivering an engaging onboarding experience Ensuring all recruitment activity is compliant, accurate and well-documented Providing advice and guidance on recruitment best practice and policy Using HR systems to maintain high-quality data and produce insights What we're looking for You'll bring energy, organisation and a real passion for people. Ideally, you'll have: Proven experience in recruitment, onboarding or an HR / People Services role Strong customer service skills and confidence working with stakeholders at all levels Excellent attention to detail and the ability to juggle multiple priorities A proactive, solutions-focused mindset Confidence using HR or applicant tracking systems A commitment to equality, diversity and inclusive recruitment practices CIPD qualification (or working towards one) would be great, but it's not essential. Ready to apply? If you're enthusiastic about recruitment, love working with people and want to help create brilliant first impressions, we'd love to hear from you. We encourage early applications, as we may close the vacancy once we receive a sufficient number of strong applications. Working at Bournemouth and Poole College More than just a job. At Bournemouth & Poole College, we are passionate about turning potential into professionals. We are the largest college in the area and a vital engine for the local economy, educating over 9,000 learners and partnering with over 1,000 employers to bridge the gap between local talent and real futures. A proud culture. We know that if we want our students to succeed, we have to start by looking after our people. We work hard to create an environment where you feel trusted and valued rather than just employed. In our 2025 inspection, Ofsted observed: "They have developed an inclusive culture where staff feel empowered to make a positive difference to students and apprentices. Leaders and managers have improved staff morale; staff are proud to work at the college." A place to grow and belong. We are committed to a workplace that is genuinely inclusive, where everyone is inspired to contribute and succeed. You will find a vibrant, rewarding environment that celebrate ambition and success in equal measures. To get a better feel for life at the College and explore our full range of benefits, visit our Work With Us page. Armed Forces Covenant As proud Armed Forces Covenant signatories, we value the skills and experience veterans, reservists and military families, and encourage them to consider a career with us. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share in this commitment. The successful will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of the right to work in the UK.
Foresters Financial
Customer Services Adviser - 6 months FTC
Foresters Financial Bromley, Kent
Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Join a team that puts people first. At Foresters Financial UK, we're proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You'll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues If you have financial services experience this is of benefit but it is not essential. What we offer: £23,842 annual salary pro rata Annual holiday allowance of 25 days holiday plus bank holidays, pro rata Contributory pension scheme. Company matches up to 5% Life cover Hybrid working after training (1 days/week from home) Supportive team culture and opportunities to grow 1 days paid charitable workday Wellbeing support Programme
May 14, 2026
Full time
Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Join a team that puts people first. At Foresters Financial UK, we're proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You'll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues If you have financial services experience this is of benefit but it is not essential. What we offer: £23,842 annual salary pro rata Annual holiday allowance of 25 days holiday plus bank holidays, pro rata Contributory pension scheme. Company matches up to 5% Life cover Hybrid working after training (1 days/week from home) Supportive team culture and opportunities to grow 1 days paid charitable workday Wellbeing support Programme
Head of Engineering - Retail
Just Group plc
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
May 14, 2026
Full time
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
REED Talent Solutions
Employment Adviser
REED Talent Solutions Redruth, Cornwall
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Please note, internal applications for this role close on 14/05/2026 This role is aligned to our Redruth main office; however, due to service delivery needs, you will be required to work from our Penryn outreach office at least 3 days per week, with the remaining days based in Redruth. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma & GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
May 14, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Please note, internal applications for this role close on 14/05/2026 This role is aligned to our Redruth main office; however, due to service delivery needs, you will be required to work from our Penryn outreach office at least 3 days per week, with the remaining days based in Redruth. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma & GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language

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