Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: At Unity Insurance, part of the Scouts movement, we re proud to help charities, youth groups, and organisations like Scouts and Guides protect the people, places, and activities that matter most. We re a small, supportive team with a big heart, and we re looking for an experienced Account Handler to join us. If you re passionate about delivering great customer service, enjoy building relationships, and want to make a difference through your work, we d love to hear from you. This is a fantastic opportunity to join a friendly organisation where your contribution is valued and your work has real purpose. What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Sunday 31st May 2026 Interviews will be held on Monday 8th June 2026 in Lancing. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
May 15, 2026
Full time
Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: At Unity Insurance, part of the Scouts movement, we re proud to help charities, youth groups, and organisations like Scouts and Guides protect the people, places, and activities that matter most. We re a small, supportive team with a big heart, and we re looking for an experienced Account Handler to join us. If you re passionate about delivering great customer service, enjoy building relationships, and want to make a difference through your work, we d love to hear from you. This is a fantastic opportunity to join a friendly organisation where your contribution is valued and your work has real purpose. What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Sunday 31st May 2026 Interviews will be held on Monday 8th June 2026 in Lancing. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website. Our EDI commitment We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve . As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. What we offer We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. What you ll do As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience. You will act as a Personal Academic Tutor for up to seven students, providing regular guidance, pastoral support, and academic development support throughout the programme You will support and monitor students clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities What you ll bring The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students academic, professional, and personal development within an inclusive and high-quality learning environment You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts You will have experience teaching, marking, or delivering training to adults within the field of child mental health You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns) You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving Key details Hours: Part-time (1 day/ 7 hour per week): Wednesday afternoon is required. Options are either Wednesday as full working day or working day to be split between Wednesday pm and another half day (can be flexible). Salary: £48,778 FTE per annum, plus 6% contributory pension scheme Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). Contract type: 12 months fixed-term with the possibility of extension Next steps Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. Interviews: will be held remotely in week commencing 1st of June and 8th June How to apply: click on the 'apply now button to apply online. We are unable to accept CVs and kindly request no contact from agencies. Questions? Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
May 15, 2026
Full time
Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website. Our EDI commitment We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve . As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. What we offer We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. What you ll do As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience. You will act as a Personal Academic Tutor for up to seven students, providing regular guidance, pastoral support, and academic development support throughout the programme You will support and monitor students clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities What you ll bring The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students academic, professional, and personal development within an inclusive and high-quality learning environment You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts You will have experience teaching, marking, or delivering training to adults within the field of child mental health You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns) You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving Key details Hours: Part-time (1 day/ 7 hour per week): Wednesday afternoon is required. Options are either Wednesday as full working day or working day to be split between Wednesday pm and another half day (can be flexible). Salary: £48,778 FTE per annum, plus 6% contributory pension scheme Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). Contract type: 12 months fixed-term with the possibility of extension Next steps Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. Interviews: will be held remotely in week commencing 1st of June and 8th June How to apply: click on the 'apply now button to apply online. We are unable to accept CVs and kindly request no contact from agencies. Questions? Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 15, 2026
Full time
Field Service Engineer (Defence/Secure Environments) Location: Woking (with some travel) Salary: Competitive + benefits We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology. The Role You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios. Key Responsibilities Carry out on-site maintenance, upgrades, and repairs of complex systems Support customer environments during exercises, trials, and deployments Provide 1st/2nd line remote support for technical issues Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks) Diagnose faults and perform root cause analysis on hardware and systems Support system acceptance, testing, and training activities Participate in an on-call rota for urgent support requirements What We're Looking For Experience supporting technical systems in defence or secure environments Background in electronic warfare, RF systems, or similar technologies Strong understanding of IT infrastructure (Servers, networks, virtualisation) Experience working with Windows/Linux environments Knowledge of LAN/WAN/VLAN networking and Firewalls Ability to troubleshoot complex systems and perform hardware diagnostics Awareness of working in highly regulated, safety-critical environments Desirable Military background (eg signals, communications, EW) Knowledge of cryptographic systems Experience with MoD environments and processes Other Requirements Full UK driving licence Willingness to travel on occasion Eligibility for DV clearance (UK nationals only) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Associate / Senior Surveyor - Land and Development Full time Cambridge Want to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference? This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients. What you'll be doing Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs. Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes. Provide clients and the head of team with regular updates and share useful insights. Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents. Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services. Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral. Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates. Help identify team resource issues and opportunities, and support team growth where required. Maintain standards, processes and legal compliance and help drive improvements and efficiencies. About you Ideally MRICS qualified. Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful. Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial. Proven track record in winning and retaining business/ clients with strong networking and negotiation skills. Strong business management and commercial acumen in particular relating to fee income and profit. A proven team player, with any experience of leadership and line management being an advantage. Strong relationship management, interpersonal and communication skills. Ability to manage resources and prioritise projects on a day-to-day basis. Knowledge of the Eastern Region would be a bonus. Why Bidwells? We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment. What's in it for you Competitive Salary We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we're committed to fair pay that reflects the true cost of living. Comprehensive Benefits Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development Continuous learning, study support and promotion opportunities. Innovative Culture Be part of a forward-thinking team at the forefront of industry trends. Family Friendly We offer enhanced family leave policies to support individuals close to you. Work-Life Balance We value your well being and offer agile working to support it. Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.
May 15, 2026
Full time
Associate / Senior Surveyor - Land and Development Full time Cambridge Want to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference? This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients. What you'll be doing Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs. Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes. Provide clients and the head of team with regular updates and share useful insights. Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents. Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services. Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral. Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates. Help identify team resource issues and opportunities, and support team growth where required. Maintain standards, processes and legal compliance and help drive improvements and efficiencies. About you Ideally MRICS qualified. Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful. Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial. Proven track record in winning and retaining business/ clients with strong networking and negotiation skills. Strong business management and commercial acumen in particular relating to fee income and profit. A proven team player, with any experience of leadership and line management being an advantage. Strong relationship management, interpersonal and communication skills. Ability to manage resources and prioritise projects on a day-to-day basis. Knowledge of the Eastern Region would be a bonus. Why Bidwells? We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment. What's in it for you Competitive Salary We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we're committed to fair pay that reflects the true cost of living. Comprehensive Benefits Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development Continuous learning, study support and promotion opportunities. Innovative Culture Be part of a forward-thinking team at the forefront of industry trends. Family Friendly We offer enhanced family leave policies to support individuals close to you. Work-Life Balance We value your well being and offer agile working to support it. Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.
Community Support Worker Home-based with regular travel across Berkshire, Hampshire and occasional travel across the Southwest of England The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are currently seeking a Community Support Worker to join them on a fixed-term contract until 31st March 2027, working full-time, 35 hours per week. The role operates in a peripatetic capacity and will involve regular travel across Berkshire, Hampshire and occasional travel across the Southwest of England to meet service and casework requirements. Your Benefits - A salary of £37,909.22 - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Healthcare cash plan - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Home working allowance - Professional and personal development - Enhanced pay This is the ideal opportunity for a qualified support worker with experience of helping people with disabilities to achieve their potential to grow and develop their career with our client's charity. You'll have the chance to make a real difference to the lives of people who have given so much to our country and now need the support of others for their wellbeing, making this a highly rewarding role. What's more, you'll have plenty of scope to travel and develop your skills with a wide range of people, ensuring your professional growth and the chance to enhance your expertise. The Role As a Community Support Worker, you will be responsible for providing a member-led service to support individuals across Berkshire, Hampshire, Wiltshire, and Gloucestershire to thrive within their own communities. Optimising social inclusion, you will use a range of internal and external resources to help members meet their needs and reach their goals and aspirations while maximising independence and wellbeing. You will take a proactive and collaborative approach, undertaking comprehensive assessments for members, planning and delivering specialist interventions, and co-ordinating services as the main point of contact. What's more, all teams have a shared responsibility for creating a highly positive and solution-focused working culture reflecting the organisational values, culture, and vision, whilst always keeping the member at the heart of everything they do. About You To be considered as a Community Support Worker, you will need: - Experience of working with people with disabilities to maximise their independence and wellbeing - Competence in the use of the Microsoft Office suite and other applications and systems used to organise, document, store and plan work - Excellence in teamworking and collaboration - Be engaging, proactive and self-motivated with the ability to work autonomously and make decisions - Experience of delivering remote and face-to-face services - Ability to prioritise a diverse range of tasks whilst remaining calm under pressure and meeting deadlines - Willingness and ability to share knowledge, skills and experience and support others in their learning - A relevant Level 4 qualification (at a minimum) or equivalent experience The closing date for this role is 27th May 2026. Other organisations may call this role Rehabilitation Support Worker, Rehabilitation Co-ordinator, Support Worker, Outreach Worker, Wellbeing Practitioner, or Recovery Worker. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to step into a rewarding role as a Community Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 15, 2026
Full time
Community Support Worker Home-based with regular travel across Berkshire, Hampshire and occasional travel across the Southwest of England The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are currently seeking a Community Support Worker to join them on a fixed-term contract until 31st March 2027, working full-time, 35 hours per week. The role operates in a peripatetic capacity and will involve regular travel across Berkshire, Hampshire and occasional travel across the Southwest of England to meet service and casework requirements. Your Benefits - A salary of £37,909.22 - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Healthcare cash plan - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Home working allowance - Professional and personal development - Enhanced pay This is the ideal opportunity for a qualified support worker with experience of helping people with disabilities to achieve their potential to grow and develop their career with our client's charity. You'll have the chance to make a real difference to the lives of people who have given so much to our country and now need the support of others for their wellbeing, making this a highly rewarding role. What's more, you'll have plenty of scope to travel and develop your skills with a wide range of people, ensuring your professional growth and the chance to enhance your expertise. The Role As a Community Support Worker, you will be responsible for providing a member-led service to support individuals across Berkshire, Hampshire, Wiltshire, and Gloucestershire to thrive within their own communities. Optimising social inclusion, you will use a range of internal and external resources to help members meet their needs and reach their goals and aspirations while maximising independence and wellbeing. You will take a proactive and collaborative approach, undertaking comprehensive assessments for members, planning and delivering specialist interventions, and co-ordinating services as the main point of contact. What's more, all teams have a shared responsibility for creating a highly positive and solution-focused working culture reflecting the organisational values, culture, and vision, whilst always keeping the member at the heart of everything they do. About You To be considered as a Community Support Worker, you will need: - Experience of working with people with disabilities to maximise their independence and wellbeing - Competence in the use of the Microsoft Office suite and other applications and systems used to organise, document, store and plan work - Excellence in teamworking and collaboration - Be engaging, proactive and self-motivated with the ability to work autonomously and make decisions - Experience of delivering remote and face-to-face services - Ability to prioritise a diverse range of tasks whilst remaining calm under pressure and meeting deadlines - Willingness and ability to share knowledge, skills and experience and support others in their learning - A relevant Level 4 qualification (at a minimum) or equivalent experience The closing date for this role is 27th May 2026. Other organisations may call this role Rehabilitation Support Worker, Rehabilitation Co-ordinator, Support Worker, Outreach Worker, Wellbeing Practitioner, or Recovery Worker. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to step into a rewarding role as a Community Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 15, 2026
Full time
2nd Line engineer - 5 days onsite We are looking for an experienced 1st/2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills 1st/2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
2nd Line IT Engineer Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated technical issues, providing expert troubleshooting and resolution, while monitoring performance across hardware, software, network, and cloud environments. You ll manage priority (P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an early and late shift pattern. Due to the nature of the work, candidates must hold active or previous SC Clearance , or be willing to obtain it if successful. For more info pls get in touch.
May 15, 2026
Full time
2nd Line IT Engineer Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated technical issues, providing expert troubleshooting and resolution, while monitoring performance across hardware, software, network, and cloud environments. You ll manage priority (P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an early and late shift pattern. Due to the nature of the work, candidates must hold active or previous SC Clearance , or be willing to obtain it if successful. For more info pls get in touch.
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Contractor
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Full time
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
D365 BC 3RD LINE SUPPORT CONSULTANT - £50,000 Pearson Carter are working with one of the leading Microsoft Partners based in the United Kingdom. They are looking to grow their team and hire an experienced 3RD line support consultant to contribute to continuous improvement through system, process, and service enhancement initiatives. Responsibilities Act as the escalation point for the most complex and high-impact Business Central issues from 1st and 2nd Line Support. Produce and maintain high-quality technical documentation, knowledge articles, and handover materials. Work closely with developers to clarify requirements, validate solutions, and ensure quality delivery. Engage directly with customers to gather, analyse, and document technical and functional requirements. Experience Required Minimum 5 years' experience supporting Microsoft Dynamics 365 Business Central. Strong understanding of Business Central architecture, configuration, and extensibility. Solid knowledge of data structures, troubleshooting methodologies, and system diagnostics. Experience within a Microsoft Partner environment Salary & Benefits Competitive salary up to £50,000 25 days of annual leave Hybrid work/remote Location Hybrid/Remote
May 15, 2026
Full time
D365 BC 3RD LINE SUPPORT CONSULTANT - £50,000 Pearson Carter are working with one of the leading Microsoft Partners based in the United Kingdom. They are looking to grow their team and hire an experienced 3RD line support consultant to contribute to continuous improvement through system, process, and service enhancement initiatives. Responsibilities Act as the escalation point for the most complex and high-impact Business Central issues from 1st and 2nd Line Support. Produce and maintain high-quality technical documentation, knowledge articles, and handover materials. Work closely with developers to clarify requirements, validate solutions, and ensure quality delivery. Engage directly with customers to gather, analyse, and document technical and functional requirements. Experience Required Minimum 5 years' experience supporting Microsoft Dynamics 365 Business Central. Strong understanding of Business Central architecture, configuration, and extensibility. Solid knowledge of data structures, troubleshooting methodologies, and system diagnostics. Experience within a Microsoft Partner environment Salary & Benefits Competitive salary up to £50,000 25 days of annual leave Hybrid work/remote Location Hybrid/Remote
Customer Service Advisor Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 15, 2026
Seasonal
Customer Service Advisor Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plusbenefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy, Information and Communications Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
May 15, 2026
Full time
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plusbenefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy, Information and Communications Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
This full-time, permanent position has a starting salary of 33,552 per annum, based on a 36-hour working week. We are excited to be hiring Edge of Care Adolescent Practitioners to join our fantastic Edge of Care service. This position operates on a shift basis, with some planned evening and weekend work. This is a county-wide service, where you can work from any of our Surrey offices. As a team, we come together every month at our Woodhatch office in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents Help families stay strong, connected and together. Join Surrey's Edge of Care service. At Surrey County Council, our Edge of Care service supports young people aged 11-18 and their families at times when home life feels at breaking point. Without the right support, many of these young people may be at risk of entering care-and that's where our team steps in to make a real difference. We provide intensive, structured and highly personalised support, working alongside the wider professional network to help families: Build resilience and confidence in their ability to cope Develop problem solving skills Achieve and maintain positive behaviour change Strengthen relationships and reduce contextual safeguarding risks What makes our approach unique is not just what we do, but how we do it. We work holistically with the whole family, offering targeted interventions that create lasting, meaningful change-not just another professional asking them to retell their story. We work with children and young people, and their families in a restorative and trauma informed way, using a compassionate, relationship-based approach to strengthen families and prevent care experiences. As an Edge of Care Adolescent Practitioner, you'll play a crucial role within Surrey's Adolescent Services, working at the heart of where support can make the biggest difference. Your key responsibilities as an Adolescent Practitioner will include: Supporting whole families through a strengths-based and trauma informed approach, utilising motivational interviewing skills and effective relational approaches Coordinating key support services and professionals with families to form an engaged, active and effective 'Team Around the Family', with clearly defined roles and expectations as per the family plan Ensuring casework is adequately recorded as per team policy and procedures, including timely and accurate case notes, assessments and reports Being the lead Practitioner for a caseload of families, maintaining positive contact and effectively managing the balance of providing hands-on support and coordinating relevant partners, as per a shared family plan, to keep them safe from harm If you're passionate about helping families achieve safety, stability and stronger futures, this is a place where your work will genuinely change lives. Your Application We are looking for skilled and passionate individuals, who are dedicated to working positively with young people and families in sometimes challenging and complex situations, and with the confidence and emotional intelligence to engage others. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: An understanding of the roles and responsibilities of practitioners working with vulnerable young people Experience of working in a social work, youth justice, youth work, teaching, or probation environment Basic awareness of relevant legislation affecting working with children, including the Children Act (1989) and the Children and Adoption Act (2002) IT skills, including use of databases, email, Word and Excel Ability to prioritise and work effectively under pressure with minimal supervision Willingness to learn and undertake training relevant to the role Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Transferable skills and experience from a youth work, youth justice, education, residential children's home or social work background would align well to this role, where you will have the opportunity to gain further skills and experience in a dynamic and innovative environment. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and answer the following 4 questions: Please tell us what motivates you to work with adolescents and families at the edge of care? Please describe your experience of working with vulnerable young people and/or families. Include how any transferable skills you have developed would support you to be effective in this role. Please describe a time when you worked with a young person and/or family during a period of crisis or heightened difficulty. How did you build trust and engagement, and respond to emotional or behavioural challenges? This role requires managing a caseload, prioritising work under pressure, and maintaining accurate and timely records. Please give an example that demonstrates how you have effectively managed multiple priorities and stakeholders The job advert closes at 23:59 on 12th June 2026 with in-person interviews planned for week commencing 15th or 22nd June 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Full time
This full-time, permanent position has a starting salary of 33,552 per annum, based on a 36-hour working week. We are excited to be hiring Edge of Care Adolescent Practitioners to join our fantastic Edge of Care service. This position operates on a shift basis, with some planned evening and weekend work. This is a county-wide service, where you can work from any of our Surrey offices. As a team, we come together every month at our Woodhatch office in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents Help families stay strong, connected and together. Join Surrey's Edge of Care service. At Surrey County Council, our Edge of Care service supports young people aged 11-18 and their families at times when home life feels at breaking point. Without the right support, many of these young people may be at risk of entering care-and that's where our team steps in to make a real difference. We provide intensive, structured and highly personalised support, working alongside the wider professional network to help families: Build resilience and confidence in their ability to cope Develop problem solving skills Achieve and maintain positive behaviour change Strengthen relationships and reduce contextual safeguarding risks What makes our approach unique is not just what we do, but how we do it. We work holistically with the whole family, offering targeted interventions that create lasting, meaningful change-not just another professional asking them to retell their story. We work with children and young people, and their families in a restorative and trauma informed way, using a compassionate, relationship-based approach to strengthen families and prevent care experiences. As an Edge of Care Adolescent Practitioner, you'll play a crucial role within Surrey's Adolescent Services, working at the heart of where support can make the biggest difference. Your key responsibilities as an Adolescent Practitioner will include: Supporting whole families through a strengths-based and trauma informed approach, utilising motivational interviewing skills and effective relational approaches Coordinating key support services and professionals with families to form an engaged, active and effective 'Team Around the Family', with clearly defined roles and expectations as per the family plan Ensuring casework is adequately recorded as per team policy and procedures, including timely and accurate case notes, assessments and reports Being the lead Practitioner for a caseload of families, maintaining positive contact and effectively managing the balance of providing hands-on support and coordinating relevant partners, as per a shared family plan, to keep them safe from harm If you're passionate about helping families achieve safety, stability and stronger futures, this is a place where your work will genuinely change lives. Your Application We are looking for skilled and passionate individuals, who are dedicated to working positively with young people and families in sometimes challenging and complex situations, and with the confidence and emotional intelligence to engage others. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: An understanding of the roles and responsibilities of practitioners working with vulnerable young people Experience of working in a social work, youth justice, youth work, teaching, or probation environment Basic awareness of relevant legislation affecting working with children, including the Children Act (1989) and the Children and Adoption Act (2002) IT skills, including use of databases, email, Word and Excel Ability to prioritise and work effectively under pressure with minimal supervision Willingness to learn and undertake training relevant to the role Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Transferable skills and experience from a youth work, youth justice, education, residential children's home or social work background would align well to this role, where you will have the opportunity to gain further skills and experience in a dynamic and innovative environment. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and answer the following 4 questions: Please tell us what motivates you to work with adolescents and families at the edge of care? Please describe your experience of working with vulnerable young people and/or families. Include how any transferable skills you have developed would support you to be effective in this role. Please describe a time when you worked with a young person and/or family during a period of crisis or heightened difficulty. How did you build trust and engagement, and respond to emotional or behavioural challenges? This role requires managing a caseload, prioritising work under pressure, and maintaining accurate and timely records. Please give an example that demonstrates how you have effectively managed multiple priorities and stakeholders The job advert closes at 23:59 on 12th June 2026 with in-person interviews planned for week commencing 15th or 22nd June 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Are you an experienced administrator with a passion for supporting dynamic project teams? This company is seeking a skilled Project Administratorto join their team at the Peterhead Site in Aberdeenshire. As the Project Administrator, you will play a vital role in ensuring the smooth running of day-to-day operations. Your key responsibilities will include: - Registering visitors to the office and greeting new starters on site - Assisting project teams with general administrative duties, such as booking meeting rooms, ordering PPE and stationery, and managing deliveries - Maintaining project trackers for site personnel and fleet vehicles - Supporting the Project Coordination Team to meet deadlines To succeed in this Project Administrator role, you will need: - Excellent administrative and organisational skills to manage a busy workload - Proficiency in Microsoft Office applications, with the ability to learn new IT systems quickly - Strong communication and interpersonal skills, with the ability to liaise effectively with a range of stakeholders - An analytical and systematic approach to problem-solving, with a keen eye for detail - A high regard for safety, both for yourself and your surroundings In return, the company offers an hourly rate of of 16.00 - 18.00 per hour, as well as the opportunity to work in a dynamic, team-oriented environment. This is a 12-month contract, with a start date of 1st June 2026, working full-time (37 hours per week) on site. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 15, 2026
Contractor
Are you an experienced administrator with a passion for supporting dynamic project teams? This company is seeking a skilled Project Administratorto join their team at the Peterhead Site in Aberdeenshire. As the Project Administrator, you will play a vital role in ensuring the smooth running of day-to-day operations. Your key responsibilities will include: - Registering visitors to the office and greeting new starters on site - Assisting project teams with general administrative duties, such as booking meeting rooms, ordering PPE and stationery, and managing deliveries - Maintaining project trackers for site personnel and fleet vehicles - Supporting the Project Coordination Team to meet deadlines To succeed in this Project Administrator role, you will need: - Excellent administrative and organisational skills to manage a busy workload - Proficiency in Microsoft Office applications, with the ability to learn new IT systems quickly - Strong communication and interpersonal skills, with the ability to liaise effectively with a range of stakeholders - An analytical and systematic approach to problem-solving, with a keen eye for detail - A high regard for safety, both for yourself and your surroundings In return, the company offers an hourly rate of of 16.00 - 18.00 per hour, as well as the opportunity to work in a dynamic, team-oriented environment. This is a 12-month contract, with a start date of 1st June 2026, working full-time (37 hours per week) on site. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
May 15, 2026
Full time
1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents within Bechtle s ITSM tool Handling escalated Service Requests, Incidents and where required escalate them to another resolver group Escalate matters in a timely manner if it becomes necessary Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Managed Service Operation Centre Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients IT systems via the monitoring software Ensure that Job sheets are kept up to date and your time is recorded Act as a liaison between customers and technical escalation teams / 3rd parties Personal and Team Development: 10% Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. Develop new documentation and procedures. Train and coach, members of the Managed Service Operation Centre to ensure that their knowledge grows with the role. Comply with Bechtle s standard working practices: 5% Comply with all company, department and customer policies and procedures to include attending team meetings and completion of administrative tasks. Experience Previous experience in an IT Operational/ Support environment is high desirable Knowledge and experience of various IT systems Experience in the following Bechtle pillars is highly desirable: Networking, Server, Storage, Modern Workplace, Security, Cloud and Document Solutions Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent What we Offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) £24,000 - £27,000 depending on experience Location close to the centre of Northampton with modern, up to date living space. Culture Social events, Supportive, Fun, Hard working o Perks Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave 25-30 days plus B.H s + optional 2 weeks unpaid. Increases with time spent Progression Plan training & mentor programme.
The starting salary for this role is 36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Full time
The starting salary for this role is 36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Head of Delivery Full-Time; Remote We re looking for a talented individual to own the delivery function of the business and help take Unfold into its next stage of growth. You ll shape how we deliver projects, lead our engagements and build strong, lasting relationships with clients. This is a hands-on leadership role where you ll work closely with the studio team to make sure every project runs smoothly and delivers real commercial impact. Your leadership in delivery will free up the MD to focus on bringing in the next phase of growth, making this role a key part of Unfold s wider strategy. If you enjoy leading talented people, working directly with clients and improving how a studio operates, you ll thrive here. About Unfold Unfold is a digital agency specialising in UX design and web development. We combine design thinking with deep technical expertise to build digital products, web apps and websites that bring users closer and take businesses further. We re a small, ambitious team based in Bristol, working with founders, product teams and established brands across the UK. Collaboration, curiosity and integrity sit at the heart of how we work. We care about doing the right thing, solving the right problems and delivering work we re proud of. Role You ll lead the delivery function at Unfold and make sure every project runs smoothly, profitably and with a brilliant client experience. Day to day, you will: Lead and manage the studio team at Unfold. Guide clients through the full project lifecycle with confidence and clarity. Work with clients to shape future roadmaps and grow their accounts. Plan, lead and facilitate client workshops with subject matter experts from the team. Define and write the Statement of Work documents for new projects. Recruit and manage a trusted roster of freelancers when additional capacity is required. Manage project communications, budgets, timelines and scope. Support later-stage new business opportunities as part of the natural handover into the studio team. Measures of Success You ll know you re succeeding when: Studio utilisation is consistently high. Projects are delivered profitably Accounts are growing and retention is strong. Clients consistently report a positive delivery experience. About You You ll thrive in this role if: You re an experienced, Senior Operator who enjoys working in a small, close-knit team. You re naturally curious, always asking questions and improving how things are done. You re confident guiding clients and our team through project delivery, knowing when to push back and when to flex. You re calm under pressure and comfortable juggling multiple projects. You care about delivering quality and building strong, long-term relationships. You have proven experience in delivering digital projects (websites, web apps, apps). Practical Details: Remote (must be able to attend occasional in person client meetings in Bristol and London). £55,000 £60,000 depending on experience. 30 days of holiday per year (including bank holidays) + 3 days off between Christmas and NY. Half days on Fridays throughout August. Two annual team days a summer celebration and Christmas party. MacBook, monitor and all the extras you need to succeed in your role. The deadline for applications is 31st of May 2026. First round interviews will be held in the first two weeks of June. Unfold is an equal-opportunity employer. We strongly favour diversity and inclusion. No agencies, thank you we ve got this one covered.
May 15, 2026
Full time
Head of Delivery Full-Time; Remote We re looking for a talented individual to own the delivery function of the business and help take Unfold into its next stage of growth. You ll shape how we deliver projects, lead our engagements and build strong, lasting relationships with clients. This is a hands-on leadership role where you ll work closely with the studio team to make sure every project runs smoothly and delivers real commercial impact. Your leadership in delivery will free up the MD to focus on bringing in the next phase of growth, making this role a key part of Unfold s wider strategy. If you enjoy leading talented people, working directly with clients and improving how a studio operates, you ll thrive here. About Unfold Unfold is a digital agency specialising in UX design and web development. We combine design thinking with deep technical expertise to build digital products, web apps and websites that bring users closer and take businesses further. We re a small, ambitious team based in Bristol, working with founders, product teams and established brands across the UK. Collaboration, curiosity and integrity sit at the heart of how we work. We care about doing the right thing, solving the right problems and delivering work we re proud of. Role You ll lead the delivery function at Unfold and make sure every project runs smoothly, profitably and with a brilliant client experience. Day to day, you will: Lead and manage the studio team at Unfold. Guide clients through the full project lifecycle with confidence and clarity. Work with clients to shape future roadmaps and grow their accounts. Plan, lead and facilitate client workshops with subject matter experts from the team. Define and write the Statement of Work documents for new projects. Recruit and manage a trusted roster of freelancers when additional capacity is required. Manage project communications, budgets, timelines and scope. Support later-stage new business opportunities as part of the natural handover into the studio team. Measures of Success You ll know you re succeeding when: Studio utilisation is consistently high. Projects are delivered profitably Accounts are growing and retention is strong. Clients consistently report a positive delivery experience. About You You ll thrive in this role if: You re an experienced, Senior Operator who enjoys working in a small, close-knit team. You re naturally curious, always asking questions and improving how things are done. You re confident guiding clients and our team through project delivery, knowing when to push back and when to flex. You re calm under pressure and comfortable juggling multiple projects. You care about delivering quality and building strong, long-term relationships. You have proven experience in delivering digital projects (websites, web apps, apps). Practical Details: Remote (must be able to attend occasional in person client meetings in Bristol and London). £55,000 £60,000 depending on experience. 30 days of holiday per year (including bank holidays) + 3 days off between Christmas and NY. Half days on Fridays throughout August. Two annual team days a summer celebration and Christmas party. MacBook, monitor and all the extras you need to succeed in your role. The deadline for applications is 31st of May 2026. First round interviews will be held in the first two weeks of June. Unfold is an equal-opportunity employer. We strongly favour diversity and inclusion. No agencies, thank you we ve got this one covered.
Our client is looking to recruit a Tech Team Leader to work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where you will be valued and given full support within your role. This is a fully office-based role for our client as you will interact daily with various teams and that office presence is vital for team support. This is a great company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support teams to deal with specific challenges whilst also being a key point of contact for customers, to ensure a satisfactory conclusion. Leading, supporting and mentoring your small team to ensure productivity is consistently high. Ensuring exceptional customer service levels are achieved and reporting on these to the Senior Leadership Team. Working collaboratively cross functionally across the business to review and identify coaching and training needs for the teams. You will design QA based coaching and training materials to continually assess and improve customer experience and track outcomes on an ongoing basis. Ensuring any feedback is acted on through coaching Involved with adhoc projects Skills & Experience required: Experience within a similar Tech team leader role is essential You will have leadership or supervisory experience, able to analyse the performance of a team effectively and report on KPI's. Able to analyse performance, assess KPI's and provide training and coaching to support this. You will have excellent communication skills, able to build relationships both with customers and cross functionally across the business. You will have strong decision-making skills, will be tenacious in your approach and proactive. Excellent reporting skills to provide effective performance led reporting. You will ultimately understand what excellent looks like within customer service and 1st line support and will thrive delivering on this to a wider team. Excellent attention to detail and accuracy within all areas of your work. We are looking for Candidates who have the specific experience outlined above and without this, your application will not be considered. This role is available now and we are looking for interested candidates to apply immediately. Call us or send your CV for immediately consideration. If your CV meets the above criteria, we will be in contact. We are unable to reply to every individual application
May 15, 2026
Full time
Our client is looking to recruit a Tech Team Leader to work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where you will be valued and given full support within your role. This is a fully office-based role for our client as you will interact daily with various teams and that office presence is vital for team support. This is a great company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support teams to deal with specific challenges whilst also being a key point of contact for customers, to ensure a satisfactory conclusion. Leading, supporting and mentoring your small team to ensure productivity is consistently high. Ensuring exceptional customer service levels are achieved and reporting on these to the Senior Leadership Team. Working collaboratively cross functionally across the business to review and identify coaching and training needs for the teams. You will design QA based coaching and training materials to continually assess and improve customer experience and track outcomes on an ongoing basis. Ensuring any feedback is acted on through coaching Involved with adhoc projects Skills & Experience required: Experience within a similar Tech team leader role is essential You will have leadership or supervisory experience, able to analyse the performance of a team effectively and report on KPI's. Able to analyse performance, assess KPI's and provide training and coaching to support this. You will have excellent communication skills, able to build relationships both with customers and cross functionally across the business. You will have strong decision-making skills, will be tenacious in your approach and proactive. Excellent reporting skills to provide effective performance led reporting. You will ultimately understand what excellent looks like within customer service and 1st line support and will thrive delivering on this to a wider team. Excellent attention to detail and accuracy within all areas of your work. We are looking for Candidates who have the specific experience outlined above and without this, your application will not be considered. This role is available now and we are looking for interested candidates to apply immediately. Call us or send your CV for immediately consideration. If your CV meets the above criteria, we will be in contact. We are unable to reply to every individual application
We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: 1st year Commission £15,000 (paid quarterly). Company Car or Car Allowance option. 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). Contributory Pension (5%). Private Healthcare. Life Assurance x4. Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. Build, manage and convert a strong pipeline of new business and account growth opportunities. Achieve and exceed sales targets through proactive, opportunity-led activity. Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. Lead customer engagement through site visits, demos, trials and solution discussions. Deliver consultative, solutions-led sales aligned to customer needs and outcomes. Produce high-quality proposals, presentations and tender responses. Maintain accurate CRM records, pipeline management and reliable forecasting. Collaborate closely with technical and delivery teams to scope and implement solutions. Identify and develop opportunities within new build and refurbishment schemes. Bring new and innovative assisted living and TEC solutions to market. Provide market insight, identify trends and support continuous business improvement. Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. Confident working both independently and collaboratively, with a proactive, solutions-led mindset. Professional, approachable communicator with a clear customer-first approach. Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection
May 15, 2026
Full time
We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: 1st year Commission £15,000 (paid quarterly). Company Car or Car Allowance option. 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). Contributory Pension (5%). Private Healthcare. Life Assurance x4. Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. Build, manage and convert a strong pipeline of new business and account growth opportunities. Achieve and exceed sales targets through proactive, opportunity-led activity. Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. Lead customer engagement through site visits, demos, trials and solution discussions. Deliver consultative, solutions-led sales aligned to customer needs and outcomes. Produce high-quality proposals, presentations and tender responses. Maintain accurate CRM records, pipeline management and reliable forecasting. Collaborate closely with technical and delivery teams to scope and implement solutions. Identify and develop opportunities within new build and refurbishment schemes. Bring new and innovative assisted living and TEC solutions to market. Provide market insight, identify trends and support continuous business improvement. Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. Confident working both independently and collaboratively, with a proactive, solutions-led mindset. Professional, approachable communicator with a clear customer-first approach. Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection
Wallace Hind Selection LTD
Cambridge, Cambridgeshire
We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: 1st year Commission £15,000 (paid quarterly). Company Car or Car Allowance option. 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). Contributory Pension (5%). Private Healthcare. Life Assurance x4. Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. Build, manage and convert a strong pipeline of new business and account growth opportunities. Achieve and exceed sales targets through proactive, opportunity-led activity. Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. Lead customer engagement through site visits, demos, trials and solution discussions. Deliver consultative, solutions-led sales aligned to customer needs and outcomes. Produce high-quality proposals, presentations and tender responses. Maintain accurate CRM records, pipeline management and reliable forecasting. Collaborate closely with technical and delivery teams to scope and implement solutions. Identify and develop opportunities within new build and refurbishment schemes. Bring new and innovative assisted living and TEC solutions to market. Provide market insight, identify trends and support continuous business improvement. Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. Confident working both independently and collaboratively, with a proactive, solutions-led mindset. Professional, approachable communicator with a clear customer-first approach. Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection
May 15, 2026
Full time
We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: 1st year Commission £15,000 (paid quarterly). Company Car or Car Allowance option. 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). Contributory Pension (5%). Private Healthcare. Life Assurance x4. Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. Build, manage and convert a strong pipeline of new business and account growth opportunities. Achieve and exceed sales targets through proactive, opportunity-led activity. Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. Lead customer engagement through site visits, demos, trials and solution discussions. Deliver consultative, solutions-led sales aligned to customer needs and outcomes. Produce high-quality proposals, presentations and tender responses. Maintain accurate CRM records, pipeline management and reliable forecasting. Collaborate closely with technical and delivery teams to scope and implement solutions. Identify and develop opportunities within new build and refurbishment schemes. Bring new and innovative assisted living and TEC solutions to market. Provide market insight, identify trends and support continuous business improvement. Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. Confident working both independently and collaboratively, with a proactive, solutions-led mindset. Professional, approachable communicator with a clear customer-first approach. Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection
