Lloyd Recruitment - East Grinstead
Crawley, Sussex
Sales Support Administrator Lloyd Recruitment Services is working with an award-winning business in search of a Sales Support Administrator to join their growing team, supporting major brand accounts within a fast-paced and collaborative environment. This is a varied role at the centre of operations, supporting Account Managers and ensuring smooth coordination across administration, contracts, stock management, and sales processes. Key requirements Minimum 4+ years' experience in a sales support/ administration role Strong organisation and time management skills Excellent written communication Good Excel and numerical skills Ability to work to tight deadlines Main duties Raising and managing sales orders Supporting contract and customer account administration Coordinating with design, procurement, production and logistics teams Monitoring stock levels and supporting forecasting Ensuring delivery deadlines and service level agreements (SLAs) are met Handling customer queries and resolving issues Producing weekly sales and forecasting reports Maintaining product specifications and compliance records Supporting project coordination and key delivery milestones Details Salary: 28,000 - 32,000 Monday to Friday Location: outskirts of Crawley Fully office based - must be within a commutable distance A great opportunity for an experienced office support professional who enjoys variety, responsibility, and working closely with multiple teams to ensure smooth end-to-end delivery. Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
May 14, 2026
Full time
Sales Support Administrator Lloyd Recruitment Services is working with an award-winning business in search of a Sales Support Administrator to join their growing team, supporting major brand accounts within a fast-paced and collaborative environment. This is a varied role at the centre of operations, supporting Account Managers and ensuring smooth coordination across administration, contracts, stock management, and sales processes. Key requirements Minimum 4+ years' experience in a sales support/ administration role Strong organisation and time management skills Excellent written communication Good Excel and numerical skills Ability to work to tight deadlines Main duties Raising and managing sales orders Supporting contract and customer account administration Coordinating with design, procurement, production and logistics teams Monitoring stock levels and supporting forecasting Ensuring delivery deadlines and service level agreements (SLAs) are met Handling customer queries and resolving issues Producing weekly sales and forecasting reports Maintaining product specifications and compliance records Supporting project coordination and key delivery milestones Details Salary: 28,000 - 32,000 Monday to Friday Location: outskirts of Crawley Fully office based - must be within a commutable distance A great opportunity for an experienced office support professional who enjoys variety, responsibility, and working closely with multiple teams to ensure smooth end-to-end delivery. Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Finance Administrator - 6-Month Contract (Potential to Extend) Your new company A well-established organisation within the professional services sector is seeking a Finance Administrator to join its finance team based in Inverclyde. The business has a strong reputation for delivering high-quality services and is committed to continuous improvement, collaboration, and operational excellence. This role offers the opportunity to be part of a supportive finance function within a growing and forward-thinking organisation. Standard hours are Monday to Friday, 9am-5pm. Once training is complete, hybrid working will also be offered, supporting a healthy work-life balance. Your new role As a Finance Administrator, you will help ensure that supplier invoices move smoothly through the Accounts Payable process. A key part of your role will be supporting the rollout and ongoing performance of a new automation platform. You will manage invoice issues, guide suppliers in using the portal, and work with internal teams to maintain a streamlined, low-touch AP environment. Key Responsibilities Review and validate supplier invoices before entering them into the bespoke system.Resolve invoice mismatches or workflow issues by coordinating with Procurement, Finance Operations, and suppliers.Support vendors in getting set up on the bespoke portal and assist with any questions they have.Monitor automation performance, exception backlogs, and supplier portal usage, raising recurring issues when needed.Contribute ideas and feedback to help improve AP processes and enhance system efficiency. What you'll need to succeed Experience in an administrative, finance, or business support role, with the ability to manage data accurately and work to deadlines.Confident Excel skills and familiarity with business systems; exposure to ERP platforms (such as Oracle) is an advantage.A solid grounding in accounting or business fundamentals, supported by a relevant degree or equivalent qualification.Strong analytical ability with a careful, methodical approach to reviewing and reconciling information.A proactive mindset with a focus on identifying solutions and improving proceed. What you'll get in return Hybrid workingOpportunity to develop within a supportive and collaborative finance teamExposure to a wide range of accounting activitiesA role that supports professional growth and career progressionIf you are an analytical and detail-driven finance professional looking to grow your career in a dynamic environment, this could be an excellent next step. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Seasonal
Finance Administrator - 6-Month Contract (Potential to Extend) Your new company A well-established organisation within the professional services sector is seeking a Finance Administrator to join its finance team based in Inverclyde. The business has a strong reputation for delivering high-quality services and is committed to continuous improvement, collaboration, and operational excellence. This role offers the opportunity to be part of a supportive finance function within a growing and forward-thinking organisation. Standard hours are Monday to Friday, 9am-5pm. Once training is complete, hybrid working will also be offered, supporting a healthy work-life balance. Your new role As a Finance Administrator, you will help ensure that supplier invoices move smoothly through the Accounts Payable process. A key part of your role will be supporting the rollout and ongoing performance of a new automation platform. You will manage invoice issues, guide suppliers in using the portal, and work with internal teams to maintain a streamlined, low-touch AP environment. Key Responsibilities Review and validate supplier invoices before entering them into the bespoke system.Resolve invoice mismatches or workflow issues by coordinating with Procurement, Finance Operations, and suppliers.Support vendors in getting set up on the bespoke portal and assist with any questions they have.Monitor automation performance, exception backlogs, and supplier portal usage, raising recurring issues when needed.Contribute ideas and feedback to help improve AP processes and enhance system efficiency. What you'll need to succeed Experience in an administrative, finance, or business support role, with the ability to manage data accurately and work to deadlines.Confident Excel skills and familiarity with business systems; exposure to ERP platforms (such as Oracle) is an advantage.A solid grounding in accounting or business fundamentals, supported by a relevant degree or equivalent qualification.Strong analytical ability with a careful, methodical approach to reviewing and reconciling information.A proactive mindset with a focus on identifying solutions and improving proceed. What you'll get in return Hybrid workingOpportunity to develop within a supportive and collaborative finance teamExposure to a wide range of accounting activitiesA role that supports professional growth and career progressionIf you are an analytical and detail-driven finance professional looking to grow your career in a dynamic environment, this could be an excellent next step. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
May 11, 2026
Full time
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
May 10, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Your new company Our client, a market-leading, growing Group business based in Carlisle, has an opening for a professional Accounts Administrator to join them on a permanent basis. The successful candidate will play a key role in maintaining the smooth operation of the company's finance function. This unique opportunity is perfect for a motivated individual looking to join a dynamic company with clear career progression and development prospects. Your new role Reporting to the Management Accountant, you'll provide essential support across a range of financial and administrative tasks. Your responsibilities will include: Assisting sales and purchase ledger processes, including invoice runs, payment processing, and resolving queries. Supporting procurement with purchase order creation Assisting with project data input for inventory and timesheets Performing bank reconciliations, journal entries, and maintaining monthly spreadsheets Handling inbound finance calls and managing the shared inbox Using company systems to store and compile financial data efficiently Providing general administrative support including minute-taking, filing, and correspondence Collaborating with other departments and contributing to continuous service improvement This role offers variety, responsibility, and the chance to make a real impact within a supportive team. What you'll need to succeed To thrive in this role, you'll need: Strong communication skills and a collaborative mindset Excellent organisational abilities and attention to detail Proficient IT skills, particularly in Microsoft Excel, Word, and Outlook (Excel at intermediate level) Experience with Sage 50 (desirable) A proactive attitude and willingness to learn and grow within the role You'll be an efficient and productive team member, capable of prioritising tasks and escalating issues when necessary. What you'll get in return Competitive salary up to 28,000 per annum# Full-time role 37.5 hours per week, with flexibility - office-based 25 days annual leave + banks, incremental up to 10 years' service Pension contributions 5% matched Opportunity to work in a professional and supportive finance team Career development and training opportunities A varied role with scope to contribute to wider business functions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 07, 2025
Full time
Your new company Our client, a market-leading, growing Group business based in Carlisle, has an opening for a professional Accounts Administrator to join them on a permanent basis. The successful candidate will play a key role in maintaining the smooth operation of the company's finance function. This unique opportunity is perfect for a motivated individual looking to join a dynamic company with clear career progression and development prospects. Your new role Reporting to the Management Accountant, you'll provide essential support across a range of financial and administrative tasks. Your responsibilities will include: Assisting sales and purchase ledger processes, including invoice runs, payment processing, and resolving queries. Supporting procurement with purchase order creation Assisting with project data input for inventory and timesheets Performing bank reconciliations, journal entries, and maintaining monthly spreadsheets Handling inbound finance calls and managing the shared inbox Using company systems to store and compile financial data efficiently Providing general administrative support including minute-taking, filing, and correspondence Collaborating with other departments and contributing to continuous service improvement This role offers variety, responsibility, and the chance to make a real impact within a supportive team. What you'll need to succeed To thrive in this role, you'll need: Strong communication skills and a collaborative mindset Excellent organisational abilities and attention to detail Proficient IT skills, particularly in Microsoft Excel, Word, and Outlook (Excel at intermediate level) Experience with Sage 50 (desirable) A proactive attitude and willingness to learn and grow within the role You'll be an efficient and productive team member, capable of prioritising tasks and escalating issues when necessary. What you'll get in return Competitive salary up to 28,000 per annum# Full-time role 37.5 hours per week, with flexibility - office-based 25 days annual leave + banks, incremental up to 10 years' service Pension contributions 5% matched Opportunity to work in a professional and supportive finance team Career development and training opportunities A varied role with scope to contribute to wider business functions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sewell Wallis is extremely excited to be working with a leading innovative technology business that is a leader within their field. Due to increased workload, they're now looking to recruit a Purchase Ledger Assistant on a full-time basis. The ideal candidate will be a driven, motivated and confident purchase ledger assistant who has experience with processing a high volume of invoices. What will you be doing? Accurately process supplier invoices related to aviation services, maintenance, fuel, and ground handling. Perform invoice matching (invoice, purchase order) to ensure correct approvals and compliance. Reconcile supplier accounts and investigate discrepancies in a timely and efficient manner. Process multi-currency transactions (GBP, USD, EUR, etc.) and manage foreign exchange considerations. Ensure supplier payments are made within agreed terms, via BACS, CHAPS, or international wire transfers. Liaise with procurement, engineering, and operations teams to resolve invoice queries and PO issues. Handle expense reports and ensure compliance with internal policies and HMRC guidelines. Maintain accurate and up-to-date supplier master data, including banking details. Support internal and external audits with documentation and reporting. Ensure compliance with aviation industry standards, company policies, and UK regulatory requirements. What skills are we looking for? Previous experience in an Accounts Payable or finance role, ideally within the aviation, logistics, or transport sector. Strong understanding of invoice processing, payment cycles, and supplier management. Competent in Microsoft Excel, Google and finance systems (e.g. Sage). Strong numeracy skills, attention to detail, and ability to manage large volumes of transactions. What's on offer? Flexible working. Free parking. Competitive salary . Apply below or for more information, contact Lewis. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Oct 07, 2025
Full time
Sewell Wallis is extremely excited to be working with a leading innovative technology business that is a leader within their field. Due to increased workload, they're now looking to recruit a Purchase Ledger Assistant on a full-time basis. The ideal candidate will be a driven, motivated and confident purchase ledger assistant who has experience with processing a high volume of invoices. What will you be doing? Accurately process supplier invoices related to aviation services, maintenance, fuel, and ground handling. Perform invoice matching (invoice, purchase order) to ensure correct approvals and compliance. Reconcile supplier accounts and investigate discrepancies in a timely and efficient manner. Process multi-currency transactions (GBP, USD, EUR, etc.) and manage foreign exchange considerations. Ensure supplier payments are made within agreed terms, via BACS, CHAPS, or international wire transfers. Liaise with procurement, engineering, and operations teams to resolve invoice queries and PO issues. Handle expense reports and ensure compliance with internal policies and HMRC guidelines. Maintain accurate and up-to-date supplier master data, including banking details. Support internal and external audits with documentation and reporting. Ensure compliance with aviation industry standards, company policies, and UK regulatory requirements. What skills are we looking for? Previous experience in an Accounts Payable or finance role, ideally within the aviation, logistics, or transport sector. Strong understanding of invoice processing, payment cycles, and supplier management. Competent in Microsoft Excel, Google and finance systems (e.g. Sage). Strong numeracy skills, attention to detail, and ability to manage large volumes of transactions. What's on offer? Flexible working. Free parking. Competitive salary . Apply below or for more information, contact Lewis. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Oct 07, 2025
Full time
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Your new company My client is a leading international organisation offering health insurance and medical services across multiple countries, including the UK, Australia, Spain, and more. Role Description They are offering an exciting 6-month placement opportunity for a motivated and organised individual. To join the team as a Senior Administrator/Project Support Assistant This role supports the delivery of a large-scale procurement project and is ideal for someone with experience in a professional environment, particularly in administration and project support.You will work closely with the Procurement Project Lead, contributing to project delivery through analysis, system activities, and administrative support during the hypercare phase.You must be able to travel to numerous sites across the North. Key Responsibilities Administrative Support Prepare documents and maintain records, including data input and system analysis. Support internal communications and coordinate activities such as training and new user onboarding. Manage and respond to routine queries. Maintain trackers and logs to enhance operational efficiency. Project Support Assist in coordinating project milestones and procurement initiatives. Track project actions, deadlines, and progress using relevant tools. Prepare meeting notes, presentations, and reports for the project lead. Actively contribute ideas and feedback during project discussions. Skills & Experience Organised and reliable, with the ability to manage multiple tasks and meet deadlines. Experienced in procurement operations or finance (e.g., accounts payable) - desirable but not essential. A confident communicator with strong attention to detail. Proficient in Microsoft Office (especially Outlook, Word, and Excel). Willing to learn project tools such as Trello, MS Teams, and SharePoint. Capable of managing time effectively and working independently when required. What you'll get in return Flexible working options available. 6 Month Assignment November start 18-25phr + holiday pay via PAYE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 07, 2025
Seasonal
Your new company My client is a leading international organisation offering health insurance and medical services across multiple countries, including the UK, Australia, Spain, and more. Role Description They are offering an exciting 6-month placement opportunity for a motivated and organised individual. To join the team as a Senior Administrator/Project Support Assistant This role supports the delivery of a large-scale procurement project and is ideal for someone with experience in a professional environment, particularly in administration and project support.You will work closely with the Procurement Project Lead, contributing to project delivery through analysis, system activities, and administrative support during the hypercare phase.You must be able to travel to numerous sites across the North. Key Responsibilities Administrative Support Prepare documents and maintain records, including data input and system analysis. Support internal communications and coordinate activities such as training and new user onboarding. Manage and respond to routine queries. Maintain trackers and logs to enhance operational efficiency. Project Support Assist in coordinating project milestones and procurement initiatives. Track project actions, deadlines, and progress using relevant tools. Prepare meeting notes, presentations, and reports for the project lead. Actively contribute ideas and feedback during project discussions. Skills & Experience Organised and reliable, with the ability to manage multiple tasks and meet deadlines. Experienced in procurement operations or finance (e.g., accounts payable) - desirable but not essential. A confident communicator with strong attention to detail. Proficient in Microsoft Office (especially Outlook, Word, and Excel). Willing to learn project tools such as Trello, MS Teams, and SharePoint. Capable of managing time effectively and working independently when required. What you'll get in return Flexible working options available. 6 Month Assignment November start 18-25phr + holiday pay via PAYE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Opportunity: Commercial Administrator Social Housing Contracts Location: Ongar Type: Full-time Permanent Salary: £30,000-£35,000 per annum Our client, a well-established family-run contractor with a strong reputation in delivering high-quality social housing projects , is seeking an organised and detail-driven Commercial Administrator to join their growing commercial team. About the Role: As a Commercial Administrator, you will play a vital role in supporting the commercial and operational teams. Your focus will be to ensure the smooth and efficient management of contractual, financial, and administrative processes across a range of social housing maintenance and refurbishment contracts. Key Responsibilities: Provide administrative support to quantity surveyors and contract managers. Assist in the preparation and submission of valuations, variations, and final accounts. Maintain accurate records of contracts, purchase orders, and project documentation. Liaise with suppliers and subcontractors to obtain quotes and ensure timely procurement. Track cost data and help monitor project budgets and forecasts. Ensure compliance with internal systems and client reporting requirements. Requirements: Previous experience in a commercial or administrative role within construction or housing. Strong organisational and communication skills. Proficiency in MS Office (Excel in particular). Ability to manage deadlines and prioritise tasks effectively. Experience in social housing contracts is a strong advantage. Would like to develop and grow within the business Why Join? Join a progressive, family run business with a strong focus on people and community. Clear opportunity to grow and develop your career within a supportive environment. Be part of a reputable and collaborative team delivering projects that make a difference. Opportunities for professional development and long-term progression. To apply or for more information regarding this commercial assistant position email (url removed)
Oct 07, 2025
Full time
Job Opportunity: Commercial Administrator Social Housing Contracts Location: Ongar Type: Full-time Permanent Salary: £30,000-£35,000 per annum Our client, a well-established family-run contractor with a strong reputation in delivering high-quality social housing projects , is seeking an organised and detail-driven Commercial Administrator to join their growing commercial team. About the Role: As a Commercial Administrator, you will play a vital role in supporting the commercial and operational teams. Your focus will be to ensure the smooth and efficient management of contractual, financial, and administrative processes across a range of social housing maintenance and refurbishment contracts. Key Responsibilities: Provide administrative support to quantity surveyors and contract managers. Assist in the preparation and submission of valuations, variations, and final accounts. Maintain accurate records of contracts, purchase orders, and project documentation. Liaise with suppliers and subcontractors to obtain quotes and ensure timely procurement. Track cost data and help monitor project budgets and forecasts. Ensure compliance with internal systems and client reporting requirements. Requirements: Previous experience in a commercial or administrative role within construction or housing. Strong organisational and communication skills. Proficiency in MS Office (Excel in particular). Ability to manage deadlines and prioritise tasks effectively. Experience in social housing contracts is a strong advantage. Would like to develop and grow within the business Why Join? Join a progressive, family run business with a strong focus on people and community. Clear opportunity to grow and develop your career within a supportive environment. Be part of a reputable and collaborative team delivering projects that make a difference. Opportunities for professional development and long-term progression. To apply or for more information regarding this commercial assistant position email (url removed)
Company overview Our client is an established construction and M&E contracting business, operating for over 20 years across the Midlands. They deliver commercial, industrial, education and housing sector projects, offering turnkey services and in-house Mechanical & Electrical expertise. Role Summary The Office Administrator will provide comprehensive administrative support to the contract manager, project managers, managing directors and wider team. The role ensures smooth operational processes within the office, contributes to project coordination, document control, communication, and helps maintain efficiency across departments. This is a fully office-based role. Experience in construction or a related field is desirable but not essential. Key Responsibilities Manage general office duties: answering phones, greeting visitors, managing mail and deliveries. Handle incoming/outgoing correspondence (email, post, fax), ensuring timely and accurate distribution. Maintain and organise physical and electronic filing systems; ensure documents (contracts, project documentation, drawings, invoices, permits, health & safety documents) are correctly stored, version controlled, and accessible. Prepare, format and proofread documents, reports, presentations and spreadsheets. Assist with scheduling: maintain calendars, arrange meetings, prepare agendas and take minutes. Co-ordinate with internal departments (site teams, procurement, accounts, health & safety, estimating) to ensure smooth information flow. Support procurement/logistics: raising purchase orders, tracking orders, liaising with suppliers, monitoring deliveries. Assist with project administration: updating trackers, monitoring deadlines, preparing project documentation (contracts, variations, change orders). Support health & safety compliance in the office by maintaining records and documentation. Provide ad-hoc administrative support to senior management. Essential Strong organisational skills; ability to manage multiple tasks and priorities. Good written and verbal communication skills. Excellent attention to detail. Proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint). Ability to work well under pressure and meet deadlines. Reliable, punctual, self-motivated and able to work both independently and as part of a team. Flexible attitude; willingness to adapt to changing demands. Desirable Previous experience within construction or engineering. Basic understanding of health & safety procedures in construction. Experience handling invoicing / liaising with finance departments.
Oct 07, 2025
Full time
Company overview Our client is an established construction and M&E contracting business, operating for over 20 years across the Midlands. They deliver commercial, industrial, education and housing sector projects, offering turnkey services and in-house Mechanical & Electrical expertise. Role Summary The Office Administrator will provide comprehensive administrative support to the contract manager, project managers, managing directors and wider team. The role ensures smooth operational processes within the office, contributes to project coordination, document control, communication, and helps maintain efficiency across departments. This is a fully office-based role. Experience in construction or a related field is desirable but not essential. Key Responsibilities Manage general office duties: answering phones, greeting visitors, managing mail and deliveries. Handle incoming/outgoing correspondence (email, post, fax), ensuring timely and accurate distribution. Maintain and organise physical and electronic filing systems; ensure documents (contracts, project documentation, drawings, invoices, permits, health & safety documents) are correctly stored, version controlled, and accessible. Prepare, format and proofread documents, reports, presentations and spreadsheets. Assist with scheduling: maintain calendars, arrange meetings, prepare agendas and take minutes. Co-ordinate with internal departments (site teams, procurement, accounts, health & safety, estimating) to ensure smooth information flow. Support procurement/logistics: raising purchase orders, tracking orders, liaising with suppliers, monitoring deliveries. Assist with project administration: updating trackers, monitoring deadlines, preparing project documentation (contracts, variations, change orders). Support health & safety compliance in the office by maintaining records and documentation. Provide ad-hoc administrative support to senior management. Essential Strong organisational skills; ability to manage multiple tasks and priorities. Good written and verbal communication skills. Excellent attention to detail. Proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint). Ability to work well under pressure and meet deadlines. Reliable, punctual, self-motivated and able to work both independently and as part of a team. Flexible attitude; willingness to adapt to changing demands. Desirable Previous experience within construction or engineering. Basic understanding of health & safety procedures in construction. Experience handling invoicing / liaising with finance departments.
Job Opportunity: Commercial Administrator Social Housing Contracts Location: Grantham or Wisbech Start Date - October Type: Full-time Permanent Salary: £30,000 per annum Our client, a well-established family-run contractor with a strong reputation in delivering high-quality social housing projects , is seeking an organised and detail-driven Commercial Administrator to join their growing commercial team. About the Role: As a Commercial Administrator, you will play a vital role in supporting the commercial and operational teams. Your focus will be to ensure the smooth and efficient management of contractual, financial, and administrative processes across a range of social housing maintenance and refurbishment contracts. Key Responsibilities: Provide administrative support to quantity surveyors and contract managers. Assist in the preparation and submission of valuations, variations, and final accounts. Maintain accurate records of contracts, purchase orders, and project documentation. Liaise with suppliers and subcontractors to obtain quotes and ensure timely procurement. Track cost data and help monitor project budgets and forecasts. Ensure compliance with internal systems and client reporting requirements. Requirements: Previous experience in a commercial or administrative role within construction or housing. Strong organisational and communication skills. Proficiency in MS Office (Excel in particular). Ability to manage deadlines and prioritise tasks effectively. Experience in social housing contracts is a strong advantage. Would like to develop and grow within the business Why Join? Join a progressive, family run business with a strong focus on people and community. Clear opportunity to grow and develop your career within a supportive environment. Be part of a reputable and collaborative team delivering projects that make a difference. Opportunities for professional development and long-term progression. To apply or for more information regarding this commercial assistant position email (url removed)
Oct 06, 2025
Full time
Job Opportunity: Commercial Administrator Social Housing Contracts Location: Grantham or Wisbech Start Date - October Type: Full-time Permanent Salary: £30,000 per annum Our client, a well-established family-run contractor with a strong reputation in delivering high-quality social housing projects , is seeking an organised and detail-driven Commercial Administrator to join their growing commercial team. About the Role: As a Commercial Administrator, you will play a vital role in supporting the commercial and operational teams. Your focus will be to ensure the smooth and efficient management of contractual, financial, and administrative processes across a range of social housing maintenance and refurbishment contracts. Key Responsibilities: Provide administrative support to quantity surveyors and contract managers. Assist in the preparation and submission of valuations, variations, and final accounts. Maintain accurate records of contracts, purchase orders, and project documentation. Liaise with suppliers and subcontractors to obtain quotes and ensure timely procurement. Track cost data and help monitor project budgets and forecasts. Ensure compliance with internal systems and client reporting requirements. Requirements: Previous experience in a commercial or administrative role within construction or housing. Strong organisational and communication skills. Proficiency in MS Office (Excel in particular). Ability to manage deadlines and prioritise tasks effectively. Experience in social housing contracts is a strong advantage. Would like to develop and grow within the business Why Join? Join a progressive, family run business with a strong focus on people and community. Clear opportunity to grow and develop your career within a supportive environment. Be part of a reputable and collaborative team delivering projects that make a difference. Opportunities for professional development and long-term progression. To apply or for more information regarding this commercial assistant position email (url removed)
Commercial Administrator Location: Templepatrick, BT39 0RA Salary: £27,000-£29,000 DOE Contract Type: Permanent, full-time Working hours: Monday-Friday 09:00-17:00 About the role We are looking for a proactive and highly organised Commercial Administrator to support our commercial team within the landscaping sector. This role is vital in ensuring the smooth administration of contracts, procurement, and financial documentation across a range of high-quality soft and hard landscaping projects. You will be a part of a supportive and collaborative team environment with opportunities to train, develop and progress your career! Key Responsibilities: Provide administrative support to the commercial team, including document control, contract administration and reporting. Assist with the preparation and submission of tenders, quotations, and pre-qualification questionnaires (PQQs). Maintain accurate records of project costs, variations and subcontractor agreements. Support procurement processes by issuing purchase orders, tracking deliveries, and liaising with suppliers. Monitor and update project trackers, schedules and commercial reports. General administrative tasks including filing, data entry, and correspondence. Assist with the preparation of valuations, applications for payment and final accounts. Coordinate with site teams to ensure timely submission of timesheets, delivery notes and site records. Ensure compliance with company procedures and industry regulations. Requirements: Previous experience in a commercial or administrative role within the construction or landscaping industry. Strong organisational and time management skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with contract administration (e.g., NEC, JCT) desirable. Knowledge of landscaping materials and terminology beneficial. Benefits 21 days holiday plus bank holidays. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manager your finances. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Oct 04, 2025
Full time
Commercial Administrator Location: Templepatrick, BT39 0RA Salary: £27,000-£29,000 DOE Contract Type: Permanent, full-time Working hours: Monday-Friday 09:00-17:00 About the role We are looking for a proactive and highly organised Commercial Administrator to support our commercial team within the landscaping sector. This role is vital in ensuring the smooth administration of contracts, procurement, and financial documentation across a range of high-quality soft and hard landscaping projects. You will be a part of a supportive and collaborative team environment with opportunities to train, develop and progress your career! Key Responsibilities: Provide administrative support to the commercial team, including document control, contract administration and reporting. Assist with the preparation and submission of tenders, quotations, and pre-qualification questionnaires (PQQs). Maintain accurate records of project costs, variations and subcontractor agreements. Support procurement processes by issuing purchase orders, tracking deliveries, and liaising with suppliers. Monitor and update project trackers, schedules and commercial reports. General administrative tasks including filing, data entry, and correspondence. Assist with the preparation of valuations, applications for payment and final accounts. Coordinate with site teams to ensure timely submission of timesheets, delivery notes and site records. Ensure compliance with company procedures and industry regulations. Requirements: Previous experience in a commercial or administrative role within the construction or landscaping industry. Strong organisational and time management skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with contract administration (e.g., NEC, JCT) desirable. Knowledge of landscaping materials and terminology beneficial. Benefits 21 days holiday plus bank holidays. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manager your finances. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Procurement Administrator ( 4 days site based at Tillbury ) Core duties: Track all Comparatives on Ferrovial internal commercial platform (InSite) for approval Monitor client replies for any PO approval submissions not accepted Request New Supplier set up with Finance ensuring onboarding procedures are carried out to Ferrovial policy Add & remove road worthy vehicles to the Ferrovial Fleet Insurance Database Maintain Asset register Complete the on-hire reporting on InSite for all rental PO s Update and maintain the project Responsible Procurement tracker to log KPI s for reporting to Client Maintaining a Supplier List dashboard with key metrics; performance, spend, scope Resolving invoice queries and discrepancies with our suppliers and accounts department Liaise with the Logistics department to ensure vehicle compliance for all deliveries Ensure company systems, procedures and processes are always adhered to Communicate with site teams and other departments in Ferrovial Adopting and promoting Ferrovial Construction UK Vision and Values. Additional duties as required: Attending meetings with site teams, supply chain, H/O Supply Chain manager & others Working with Procurement Manager to provide Supplier Evaluations Assisting the Buying Team with any other tasks as required Skills and Competencies: Previous procurement experience desirable (not mandatory) Good organizational skills and ability to multi-task in a fast-paced environment Enjoy working under pressure to meet deadlines Attention to detail Methodical approach to documentation management Good communication skills - verbal and written Familiar with all Microsoft packages, ideally Excel Good IT general knowledge Build and maintain positive relationships within the team and across Ferrovial group companies Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.
Oct 03, 2025
Full time
Procurement Administrator ( 4 days site based at Tillbury ) Core duties: Track all Comparatives on Ferrovial internal commercial platform (InSite) for approval Monitor client replies for any PO approval submissions not accepted Request New Supplier set up with Finance ensuring onboarding procedures are carried out to Ferrovial policy Add & remove road worthy vehicles to the Ferrovial Fleet Insurance Database Maintain Asset register Complete the on-hire reporting on InSite for all rental PO s Update and maintain the project Responsible Procurement tracker to log KPI s for reporting to Client Maintaining a Supplier List dashboard with key metrics; performance, spend, scope Resolving invoice queries and discrepancies with our suppliers and accounts department Liaise with the Logistics department to ensure vehicle compliance for all deliveries Ensure company systems, procedures and processes are always adhered to Communicate with site teams and other departments in Ferrovial Adopting and promoting Ferrovial Construction UK Vision and Values. Additional duties as required: Attending meetings with site teams, supply chain, H/O Supply Chain manager & others Working with Procurement Manager to provide Supplier Evaluations Assisting the Buying Team with any other tasks as required Skills and Competencies: Previous procurement experience desirable (not mandatory) Good organizational skills and ability to multi-task in a fast-paced environment Enjoy working under pressure to meet deadlines Attention to detail Methodical approach to documentation management Good communication skills - verbal and written Familiar with all Microsoft packages, ideally Excel Good IT general knowledge Build and maintain positive relationships within the team and across Ferrovial group companies Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.
Project Support Procurement or ERP Project exp Senior Administration 6 Months £18-25phr + holiday pay Your new company My client is a leading international organisation offering health insurance and medical services across multiple countries, including the UK, Australia, Spain, and more. Role Description They are offering an exciting 6-month placement opportunity for a motivated and organised individual. To join the team as a Senior Administrator/Project Support Assistant This role supports the delivery of a large-scale procurement project and is ideal for someone with experience in a professional environment, particularly in administration and project support.You will work closely with the Procurement Project Lead, contributing to project delivery through analysis, system activities, and administrative support during the hypercare phase.You must be able to travel to numerous sites across the North. Key Responsibilities Administrative Support Prepare documents and maintain records, including data input and system analysis. Support internal communications and coordinate activities such as training and new user onboarding. Manage and respond to routine queries. Maintain trackers and logs to enhance operational efficiency. Project Support Assist in coordinating project milestones and procurement initiatives. Track project actions, deadlines, and progress using relevant tools. Prepare meeting notes, presentations, and reports for the project lead. Actively contribute ideas and feedback during project discussions. Skills & Experience Organised and reliable, with the ability to manage multiple tasks and meet deadlines. Experienced in procurement operations or finance (e.g., accounts payable) - desirable but not essential. A confident communicator with strong attention to detail. Proficient in Microsoft Office (especially Outlook, Word, and Excel). Willing to learn project tools such as Trello, MS Teams, and SharePoint. Capable of managing time effectively and working independently when required. What you'll get in return Flexible working options available. 6 Month Assignment November start £18-25phr + holiday pay via PAYE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Project Support Procurement or ERP Project exp Senior Administration 6 Months £18-25phr + holiday pay Your new company My client is a leading international organisation offering health insurance and medical services across multiple countries, including the UK, Australia, Spain, and more. Role Description They are offering an exciting 6-month placement opportunity for a motivated and organised individual. To join the team as a Senior Administrator/Project Support Assistant This role supports the delivery of a large-scale procurement project and is ideal for someone with experience in a professional environment, particularly in administration and project support.You will work closely with the Procurement Project Lead, contributing to project delivery through analysis, system activities, and administrative support during the hypercare phase.You must be able to travel to numerous sites across the North. Key Responsibilities Administrative Support Prepare documents and maintain records, including data input and system analysis. Support internal communications and coordinate activities such as training and new user onboarding. Manage and respond to routine queries. Maintain trackers and logs to enhance operational efficiency. Project Support Assist in coordinating project milestones and procurement initiatives. Track project actions, deadlines, and progress using relevant tools. Prepare meeting notes, presentations, and reports for the project lead. Actively contribute ideas and feedback during project discussions. Skills & Experience Organised and reliable, with the ability to manage multiple tasks and meet deadlines. Experienced in procurement operations or finance (e.g., accounts payable) - desirable but not essential. A confident communicator with strong attention to detail. Proficient in Microsoft Office (especially Outlook, Word, and Excel). Willing to learn project tools such as Trello, MS Teams, and SharePoint. Capable of managing time effectively and working independently when required. What you'll get in return Flexible working options available. 6 Month Assignment November start £18-25phr + holiday pay via PAYE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
