11 jobs found

Our client, a prominent entity in the Defence & Security sector, is currently seeking a Senior ServiceNow Engineer on a contract basis for a 12-month duration, located in Farnborough. In this role, you will utilise your expertise in ITIL v2 and ITIL to drive the implementation and enhancement of ServiceNow capabilities within the organisation, supporting critical initiatives and platform maturity. Key Responsibilities: Design and deliver ServiceNow solutions focusing on CSM and ITIL-based workflows, ensuring alignment with agreed requirements and timelines. Lead and execute ServiceNow integrations with enterprise platforms using REST APIs and standard integration patterns. Produce technical designs, configurations, and build artifacts that adhere to internal standards and are supportable. Optimise workflows, business rules, notifications, UI Policies, and Forms to streamline IT and business processes. Implement and enhance Incident, Problem, and Change Management processes aligned with ITIL best practices. Contribute to the evolution of the ServiceNow roadmap by providing expert recommendations and delivering agreed enhancements. Provide knowledge transfer, clear documentation, and handover to internal teams at specified points during the engagement. Job Requirements: Extensive hands-on experience in ServiceNow delivery, particularly with CSM and ITIL workflows. Proficiency with ServiceNow CSM, ITSM/ITIL, ITOM (beneficial), and CSDM. Experience in delivering ServiceNow integrations using REST APIs. Solid understanding of ServiceNow platform architecture and best practices. Working knowledge of JavaScript, ServiceNow scripting, and web technologies (HTML, AJAX). Ability to translate business requirements into pragmatic technical solutions. ServiceNow Certified System Administrator (CSA) certification is essential; additional certifications are desirable. Ways of Working: Outcome-driven with a focus on delivery quality and timelines. Comfortable working independently or within agile delivery teams. Engages professionally with stakeholders while maintaining contractor independence. Produces clear documentation and implementation guidance. If you are an experienced Senior ServiceNow Engineer with a passion for enhancing platform capabilities within a secure environment, we would love to hear from you. Apply now to join our client's dynamic team in Farnborough.

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - 700 - 747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview shortly. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - 700 - 747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview immediately. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review contracts, and collaborate with third-party delivery partners. Work closely with our Tech Ops and Site Ops colleagues. Working with business analysts to oversee requirements and test activities. Responsible for project financial management working with finance teams and DIO. Manage risks, issues, dependencies, and change impacts to agreed processes. Ensure that projects go through ORR (Operational Readiness) and Service Transition processes and are accepted into live services. Help build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications. Oversee implementation and optimization of digital workplace platforms (e.g., collaboration tools, intranet, HR systems, endpoint technologies). Develop change management and communication plans working with our adoption and communications team and ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g., Microsoft 365, ServiceNow.). Demonstrated success managing enterprise stakeholders at senior leadership level. Previous use of SAP or other project tracking tool - desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Network Engineer - Cisco Catalyst SD-WAN Engineer ( vManage) £330-£350/ Day- Outside IR35 3-6 Months Contract Newbury / Remote A Senior Cisco Catalyst SD-WAN Engineer with Cisco vManage dashboards and APIs experience is required. Understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. 3-6 Month Contract working remote (WFH) and travel on-site Newbury as needed (Hybrid). Paying £330-£350/day per day (Outside IR35). Start ASAP ideally May 2026. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Required Skills & Experience Experience designing and operating Cisco Catalyst SD-WAN . Excellent understanding of routing protocols (BGP, OSPF), VRF-based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc. Hands-on experience with Cisco vManage dashboards and APIs. Provide input for Simple, medium, complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation, etc.) and risk assessment for proposed changes. The successful candidate will lead and support complex network changes, incident troubleshooting as needed, assist in operational governance, and act as a technical advisor to both the customer and internal teams. Strong governance with experience in regulated or CNI (Critical National Infrastructure or highly regulated environments.) Change, Governance & Operational Assurance : including Configuration drift detection and remediation, Template governance in vManage, Version, feature and compatibility alignment. Flexibility is needed as you will be required to provide 24/7 Shift Rota. Help with best practice for security posture, firmware upgrade strategy etc. Maintain a strong end-to-end view across WAN, LAN, and Wi-Fi, ensuring seamless handoff between domains. Support 3rd Line teams on complex routing scenarios, inter-domain dependencies (WAN->LAN and Security) and support for incidents and problems. Proven experience operating as a technical authority and not just a delivery engineer. Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable.

Network Team Lead 6-Month Contract VIQU IT has a customer seeking an experienced Network Team Lead to join their team, combining strong hands-on technical networking expertise with excellent leadership, planning, and stakeholder management skills. This is a varied and hands-on role where you will act as a senior figure within the Network team, supporting both business-as-usual (BAU) operations and the successful planning and delivery of network-related projects and remediation activities. While remaining technically involved, this role will also require close collaboration with senior management, coordination across teams, and oversight of project and operational priorities. Network Team Lead Key Responsibilities Provide technical leadership across the network infrastructure environment Support BAU network operations, ensuring performance, stability, and security Plan and deliver remediation and infrastructure improvement projects Coordinate incidents, changes, and operational priorities across the Network team Work closely with senior management and stakeholders to align technical and business priorities Manage vendor maintenance activities and assess operational impact Support workload planning, resource coordination, and project delivery Maintain clear communication with both technical and non-technical stakeholders Network Team Lead Skills & Experience Strong enterprise networking experience across routing, switching, and security Hands-on technical expertise with Palo Alto, Aruba, Cisco Nexus, MPLS, and SolarWinds Previous experience in a senior or lead Network Engineering position Proven ability to plan, organise, and deliver technical projects Experience supporting BAU operations alongside project-based work Good understanding of ITSM processes including incident and change management Strong organisational and coordination skills with attention to detail Excellent communication and stakeholder management skills, particularly with senior leadership About the Role This role will require onsite presence in Glasgow 2 3 days per week. The successful candidate will be someone who remains technically strong and hands-on, while also being capable of leading initiatives, coordinating priorities, and acting as a key point of communication within the Network team and wider business. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Senior HPC Engineer - Sussex, Onsite 65,000- 75,000 Our ambitious and technology-driven client is seeking a Senior HPC Engineer to join a high-performing global infrastructure and platform team supporting enterprise-scale HPC and Linux environments. This is an excellent opportunity for an experienced Linux/HPC Engineer looking to work on complex infrastructure projects, emerging technologies, and next-generation compute platforms within a fast-paced technical environment. Key Responsibilities Act as senior escalation point for complex Linux and HPC issues Lead deployments of new infrastructure and compute platforms Deliver technical projects from planning through to implementation and handover Evaluate and pilot new technologies and platform improvements Optimise Linux environments for performance, scalability, and availability Support automation and configuration management initiatives Work closely with global teams on upgrades and infrastructure enhancements Maintain technical documentation, standards, and operational procedures Participate in on-call support rota and continuous service improvement activities Mentor junior team members and communicate technical solutions to stakeholders Required Skills & Experience 5+ years Linux Systems Administration experience, ideally within HPC environments Strong commercial experience supporting Red Hat Enterprise Linux (RHEL) environments Experience with automation tools such as Ansible, Terraform, Puppet or GitLab Containerisation experience including Docker and orchestration technologies Scripting experience with Bash, Python or Perl Strong communication and stakeholder management skills Experience managing technical projects and working within ITSM environments Desirable Skills Kubernetes, OpenStack or CI/CD tooling experience Cloud infrastructure and virtualisation exposure Knowledge of GPUs, RAID technologies, and HPC clustering Relevant Linux or ITIL certifications Package Annual bonus scheme Enhanced pension contribution Private medical and dental options Life assurance and income protection Flexible benefits platform and wellbeing support

SRE Managing Consultant Cloud Operating Model & Reliability Transformation Security Clearance: SC eligible (UK residency required) Shape the Future of Cloud Reliability Are you passionate about building resilient, scalable cloud platforms that truly support the business? Do you thrive at the intersection of engineering excellence, operating models, and senior stakeholder advisory? We're looking for a Managing Consultant in Site Reliability Engineering (SRE) to help organisations shift from reactive operations to measurable, product-aligned reliability - embedding SRE as a core engineering discipline across cloud and hybrid environments. You'll work with senior leaders, engineering teams, and platform organisations to design operating models that deliver availability, reliability, scalability, and operational excellence at scale. What You'll Be Doing As part of a growing Cloud Advisory capability, you'll lead and shape client engagements focused on reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted senior advisor to stakeholders What We're Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Enterprise Application Architect Hybrid working. London 2 days a week, remainder remote. Are you ready to shape the future of digital transformation at a leading organisation? We are looking for an Enterprise Application Architect to play a pivotal role in defining, developing, and governing their application architectures. This is an opportunity to lead on embedding automation and AI, modernising systems, and ensuring alignment with the TOGAF Standard as they deliver an ambitious digital strategy. The role - As Enterprise Application Architect, you will: Lead the development of application architectures that are fully aligned with business, data, and technology domains. Drive application rationalisation and the retirement of Legacy systems. Integrate automated, AI, and cloud-smart approaches at the heart of their digital estate. Create TOGAF-aligned deliverables including architecture principles, roadmaps, and gap analyses. Partner with senior stakeholders to translate business needs into effective, future-proof technology solutions. Provide thought leadership, mentoring, and consultancy across the organisation. Deputise for the Head of Enterprise Architecture when required. This is a senior, strategic position where you'll combine leadership and technical expertise with the ability to influence and guide key decisions across the client. What's on Offer? This role comes with an attractive package, including: Salary c. £80,000 - £84,500 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Comprehensive personal and professional development opportunities, including support for TOGAF v10 certification. Inclusive employment policies that support diversity and work-life balance. Duration/Type: Full-Time, Permanent. What we're looking for, You'll bring a blend of vision, experience, and influence. Essential skills and experience include: A degree in Computer Science, IT, Engineering, or equivalent professional experience. Professional knowledge of TOGAF and related frameworks (eg ArchiMate). At least 5 years' experience in Enterprise Architecture within a complex environment. Strong knowledge of application rationalisation, automation, and AI integration. Expertise with Enterprise Application Architecture tooling (eg ArchiMate, Sparx, Ardoq, BizzDesign). Significant cloud experience - Azure is essential (AWS/GCP desirable). A solid understanding of SaaS, PaaS, IaaS, APIs, SOA, microservices, and event-driven services. Excellent analytical, planning, and communication skills, with the ability to influence both technical and non-technical stakeholders. Leading small teams of architects. Desirable experience includes: Integration platform improvements. Cloud-smart strategies and automation platforms. Familiarity with ITSM/ITIL and system development life cycle methodologies. Why join ? This is more than a technical role - it's an opportunity to make a lasting impact. You'll be central to shaping the clients digital future, embedding innovative solutions that improve experiences for staff, students, and stakeholders alike. In return, we offer a collaborative, forward-thinking environment with excellent benefits and career development opportunities. Diversity The client values diversity and is committed to creating an inclusive environment for all employees and their aim is to become the most inclusive organisation of its kind, anywhere. In line with this mission, they have set up a Women in Technology network to encourage collaboration with cross-functional teams to support the professional development, mentorship, and leadership opportunities for women in IT Services. Recognising the underrepresentation of women in IT Services, the Network aims to promote the growth and advancement of women in their technology workforce. Note: Reasonable adjustments will be made throughout the recruitment process for candidates with disabilities. Applications from individuals seeking flexible working arrangements are welcome. How to Apply If you are an experienced Enterprise Architect with a passion for innovation and business impact, we'd love to hear from you. Apply now by sending your CV to Simon at (see below) Services advertised are those of an Employment Agency.

ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead (SAP, S/4, ITIL) you work alongside Platform Leads, Product Managers, Engineering teams, and a range of third parties, you will help to deliver and maintain best in class solutions that meet the needs of a variety of stakeholders across the business. You will be responsible for service transition of SAP Rise/S4Hana services into live operations, ensuring the program transitions smoothly into service with appropriate measures and support. The core of this role will be to work collaboratively to assist in embedding a service management culture within the Project life cycle and the wider IT Division, educating and influencing stakeholders gracefully by taking them on a journey whilst balancing their needs with the needs of the service. You will adopt and implement best practices and ways of working to ensure that all ITIL processes are both effective and efficient, plus being appropriately scaled. Skills/Experience * SAP solutions, particularly SAP Rise and S/4 Hana services. * Expertise gathering and analysing requirements for large IT projects, with the ability to identify, track, and monitor technical dependencies across systems. * Experience of transitioning services within large scale programmes. * Good knowledge of current SAP technologies including topics like security, data protection, performance and high availability. * Experience maintaining documentation. * Strong awareness and adherence to best practices of testing and deployment. * Familiarity with agile development methodologies, including Scrum and Kanban, and working with managed backlogs using tools like Azure DevOps or Jira. * Stakeholder management. * Passionate for technology and service - curiosity towards new and emerging technology. * The ability to clearly identify, articulate and prioritise the strategic and tactical value of your vision and roadmap. * ITIL Certification within Service Design or Service Transition * ITIL v3 or V4 Foundation or Agile Service Management Qualification * Retail industry experience * Provide track record of service improvements * Experience in ITSM Toolset design and configuration * Knowledge of SAP related services Responsibilities * Lead Service Transition activities, ensuring graceful landing into operations and operational efficiencies are maintained, this minimising project and operational risk. * Defining, documenting and agreeing Service, ensuring supporting material is fit for purpose, fit for use. * Lead the transition planning and support strategy, framework and process * Ensuring adequate monitoring across the SAP landscape is in place, and that the necessary processes and procedures are in implemented to respond to alerts and incidents, whether that's within business hours or during out of hours callouts to the on-call team. * Be an escalation point during major incidents, who can help technical teams as well as easily access the higher levels of vendors to positively influence the service and focus we receive. Service dependant, this can be a 24-hour function. * Knowledge Management - ensure all issues are logged with resolution details, KB articles are authored, reviewed and published to empower downstream all the way to the user. * Represent the interests of Service Management in project delivery governance forums. Produce and present regular progress reporting on any projects that impact services delivery. * Identify and implement Continuous Improvement Plans. If you are an IT Service Transition Lead (SAP, S/4, ITIL) looking to join a large transformation project, then send your CV along with your availability.