TRADES CONTRACT CONTROLLER - REPAIRS & MAINTENANCE OPERATIONS SOCIAL HOUSING / PROPERTY SERVICES Salary : 40,000 - 55,000 inc Performance Incentive + Benefits Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, North London, Middlesex / Northern Home Counties Operational Control. Scheduling. Productivity. Commercial Awareness. This is not a standard scheduling role. It is not purely administrative. It is not a passive coordination position. It is not suited to individuals who simply process jobs and escalate problems. This is an operational control role positioned at the centre of a fast-moving repairs and maintenance operation where productivity, workflow management, and commercial awareness directly impact performance. Our client is seeking an experienced, confident, and highly organised Trades Contract Controller to help drive operational efficiency across responsive repairs and maintenance contracts within the social housing sector. The Business Our client is a fast-growing, privately owned property services business delivering responsive repairs, maintenance, disrepair, voids, and planned works contracts across the UK. The business operates in a high-volume environment where: Pace matters Responsiveness matters Productivity matters Commercial control matters This is a business that values operational capability, accountability, and practical problem-solving. There is strong leadership visibility throughout the organisation and a genuine focus on improving operational performance through better systems, stronger people, and tighter operational control. The Opportunity The Trades Contract Controller role sits at the heart of daily operational delivery. You will play a key role in ensuring that field-based operatives remain productive, jobs are progressing correctly, operational issues are identified early, and workflow remains controlled throughout the day. You will work closely with: Contract Managers Schedulers Supervisors Operational teams Field-based operatives This is a role for someone who enjoys being in the middle of the operation and who thrives in fast-paced environments where priorities can change quickly. The successful individual will combine: Strong coordination capability Commercial awareness Operational confidence Excellent communication skills Calmness under pressure The Role Responsibilities will include: Monitoring live operational workflow across repairs and maintenance contracts Managing and controlling operative productivity throughout the day Liaising directly with field-based operatives regarding job progress, delays, and operational issues Identifying scheduling inefficiencies and helping improve workflow planning Monitoring jobs that are overrunning or creating cost exposure Supporting operational performance against SLAs and KPIs Working closely with schedulers and contract managers to maintain service delivery standards Ensuring jobs are allocated effectively based on location, skillset, priority, and operational demand Escalating operational risks and service issues appropriately Maintaining accurate operational data and system updates This role requires individuals who can think operationally and commercially at the same time. You will need to: Stay organised under pressure Prioritise quickly Communicate confidently Challenge issues when required Keep the operation moving The Ideal Background We are particularly interested in individuals who understand fast-paced operational environments and who can demonstrate strong workflow coordination capability. Relevant backgrounds may include: Repairs & maintenance Property services Social housing Facilities management Trades operations Logistics / transport planning Service delivery coordination Workforce planning Engineering service operations The ideal candidate Candidates with previous trade exposure or practical operational understanding will be highly advantageous. This may include individuals who have previously worked within: Plumbing Electrical Carpentry Multi-trade repairs Gas servicing & maintenance Reactive maintenance Property repairs Void property works Building maintenance Facilities maintenance Social housing maintenance operations We are particularly interested in individuals who: Previously worked "on the tools" Have managed operatives or subcontractors Understand repairs workflows, productivity, and operational pressures Have progressed from trade-based or operational roles into coordination, scheduling, or control-based positions Examples may include: Repairs Controllers Trades Controllers Service Delivery Controllers Maintenance Coordinators Scheduling Controllers Workforce Planners Reactive Maintenance Coordinators Operational Controllers Logistics or Planning Coordinators within field-service environments Equally, individuals from logistics or operational scheduling environments with strong workforce planning capability and experience coordinating mobile operational teams will also be considered. What We Are Looking For This role requires more than administration. We are looking for individuals with: Confidence and operational presence Strong communication skills Commercial awareness Good judgement under pressure Energy and pace Strong organisational capability Attention to detail The ability to challenge constructively when required This role would particularly suit ambitious, high-potential individuals looking to progress within a growing operational business. The Environment This is a visible operational role within a business that is continuing to grow. The environment is: Fast-paced Delivery-focused Operationally intensive Commercially aware Team-oriented People who succeed here tend to be: Practical Proactive Solutions-focused Resilient Comfortable taking ownership What's on Offer Salary: 40,000 - 55,000 Performance-related incentive opportunity Pension 23 days holiday plus bank holidays Long-term progression opportunities within a growing business Exposure to senior operational leadership Opportunity to build a long-term career within a highly active operational environment Why Apply? This is an opportunity to join a growing business where operational performance genuinely matters. The role offers: Responsibility Visibility Progression potential Exposure to senior operational decision-making The opportunity to become a key part of a growing operational structure If you are an organised, commercially aware operational professional who enjoys pace, responsibility, and keeping operations under control - we would like to hear from you.
Jun 10, 2026
Full time
TRADES CONTRACT CONTROLLER - REPAIRS & MAINTENANCE OPERATIONS SOCIAL HOUSING / PROPERTY SERVICES Salary : 40,000 - 55,000 inc Performance Incentive + Benefits Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, North London, Middlesex / Northern Home Counties Operational Control. Scheduling. Productivity. Commercial Awareness. This is not a standard scheduling role. It is not purely administrative. It is not a passive coordination position. It is not suited to individuals who simply process jobs and escalate problems. This is an operational control role positioned at the centre of a fast-moving repairs and maintenance operation where productivity, workflow management, and commercial awareness directly impact performance. Our client is seeking an experienced, confident, and highly organised Trades Contract Controller to help drive operational efficiency across responsive repairs and maintenance contracts within the social housing sector. The Business Our client is a fast-growing, privately owned property services business delivering responsive repairs, maintenance, disrepair, voids, and planned works contracts across the UK. The business operates in a high-volume environment where: Pace matters Responsiveness matters Productivity matters Commercial control matters This is a business that values operational capability, accountability, and practical problem-solving. There is strong leadership visibility throughout the organisation and a genuine focus on improving operational performance through better systems, stronger people, and tighter operational control. The Opportunity The Trades Contract Controller role sits at the heart of daily operational delivery. You will play a key role in ensuring that field-based operatives remain productive, jobs are progressing correctly, operational issues are identified early, and workflow remains controlled throughout the day. You will work closely with: Contract Managers Schedulers Supervisors Operational teams Field-based operatives This is a role for someone who enjoys being in the middle of the operation and who thrives in fast-paced environments where priorities can change quickly. The successful individual will combine: Strong coordination capability Commercial awareness Operational confidence Excellent communication skills Calmness under pressure The Role Responsibilities will include: Monitoring live operational workflow across repairs and maintenance contracts Managing and controlling operative productivity throughout the day Liaising directly with field-based operatives regarding job progress, delays, and operational issues Identifying scheduling inefficiencies and helping improve workflow planning Monitoring jobs that are overrunning or creating cost exposure Supporting operational performance against SLAs and KPIs Working closely with schedulers and contract managers to maintain service delivery standards Ensuring jobs are allocated effectively based on location, skillset, priority, and operational demand Escalating operational risks and service issues appropriately Maintaining accurate operational data and system updates This role requires individuals who can think operationally and commercially at the same time. You will need to: Stay organised under pressure Prioritise quickly Communicate confidently Challenge issues when required Keep the operation moving The Ideal Background We are particularly interested in individuals who understand fast-paced operational environments and who can demonstrate strong workflow coordination capability. Relevant backgrounds may include: Repairs & maintenance Property services Social housing Facilities management Trades operations Logistics / transport planning Service delivery coordination Workforce planning Engineering service operations The ideal candidate Candidates with previous trade exposure or practical operational understanding will be highly advantageous. This may include individuals who have previously worked within: Plumbing Electrical Carpentry Multi-trade repairs Gas servicing & maintenance Reactive maintenance Property repairs Void property works Building maintenance Facilities maintenance Social housing maintenance operations We are particularly interested in individuals who: Previously worked "on the tools" Have managed operatives or subcontractors Understand repairs workflows, productivity, and operational pressures Have progressed from trade-based or operational roles into coordination, scheduling, or control-based positions Examples may include: Repairs Controllers Trades Controllers Service Delivery Controllers Maintenance Coordinators Scheduling Controllers Workforce Planners Reactive Maintenance Coordinators Operational Controllers Logistics or Planning Coordinators within field-service environments Equally, individuals from logistics or operational scheduling environments with strong workforce planning capability and experience coordinating mobile operational teams will also be considered. What We Are Looking For This role requires more than administration. We are looking for individuals with: Confidence and operational presence Strong communication skills Commercial awareness Good judgement under pressure Energy and pace Strong organisational capability Attention to detail The ability to challenge constructively when required This role would particularly suit ambitious, high-potential individuals looking to progress within a growing operational business. The Environment This is a visible operational role within a business that is continuing to grow. The environment is: Fast-paced Delivery-focused Operationally intensive Commercially aware Team-oriented People who succeed here tend to be: Practical Proactive Solutions-focused Resilient Comfortable taking ownership What's on Offer Salary: 40,000 - 55,000 Performance-related incentive opportunity Pension 23 days holiday plus bank holidays Long-term progression opportunities within a growing business Exposure to senior operational leadership Opportunity to build a long-term career within a highly active operational environment Why Apply? This is an opportunity to join a growing business where operational performance genuinely matters. The role offers: Responsibility Visibility Progression potential Exposure to senior operational decision-making The opportunity to become a key part of a growing operational structure If you are an organised, commercially aware operational professional who enjoys pace, responsibility, and keeping operations under control - we would like to hear from you.
CONTRACT COORDINATOR - SUBCONTRACTORS REPAIRS & MAINTENANCE / SOCIAL HOUSING Salary: 35,000- 45,000 Package including Bonus + Benefits Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Hertfordshire, North London, Middlesex / Northern Home Counties Sector: Social Housing Property Services Repairs & Maintenance Voids Reactive Maintenance A Growing Business. A More Structured Operation. A Role with Real Exposure. An established and fast-growing property services and repairs organisation is seeking to appoint a Contract Coordinator Subcontractors to support the continued growth and operational development of its repairs and maintenance division. This is not a basic administration role. It is a hands-on operational coordination position sitting at the centre of a busy live service environment where communication, organisation, responsiveness, and workflow control genuinely matter. The business operates within a fast-paced social housing and property maintenance environment delivering high-volume reactive repairs, voids, planned works, and maintenance services across multiple contracts. As operations continue to grow, the business is investing heavily in strengthening operational coordination, workflow visibility, subcontractor management, and delivery consistency. This role has been created as part of that wider operational strengthening process. The Environment This is a busy operational environment where priorities move quickly. Things change daily. Problems need resolving quickly and professionally. The successful individual will become a key link between: Contract Managers Operational teams Schedulers Subcontractors Client contacts Supervisors Residents and customer stakeholders You will help ensure jobs move properly through the system, communication remains clear, subcontractors stay aligned, operational information is accurate, and issues are dealt with before they escalate. The role offers genuine visibility across live operational delivery. The Opportunity The role combines operational coordination, subcontractor liaison, workflow management, communication, and commercial awareness. You will support live repairs and maintenance contracts involving: Reactive repairs Voids Subcontractor-delivered works High-volume operational activity Fast-moving scheduling environments KPI and SLA-driven service delivery You will help coordinate operational activity across multiple live jobs and stakeholders whilst supporting service delivery, workflow control, and operational performance. This is a role for someone who enjoys pace, organisation, communication, and operational problem-solving. What The Role Will Involve Responsibilities are likely to include: Coordinating subcontractor and operational workflow activity Monitoring live jobs and operational progress Raising purchase orders and maintaining operational systems Supporting workflow tracking and communication Liaising with subcontractors, suppliers, and operational teams Helping manage operational escalations and service updates Supporting scheduling and workflow coordination activity Assisting operational management with reporting and updates Helping maintain service levels, responsiveness, and workflow visibility The role requires someone who can remain organised whilst managing multiple moving parts simultaneously. The Type Of Person Likely To Succeed This role would suit someone who already operates within a fast-paced operational or service delivery environment and is looking for a role with broader responsibility and progression potential. You may currently work within: Social housing repairs Property services Maintenance operations Facilities management Construction support Voids or disrepair coordination Service delivery coordination Scheduling or operational support environments Most importantly, you will bring: Strong organisational capability Confidence communicating with operational stakeholders Commercial awareness Attention to detail A proactive mindset Calmness under pressure The ability to manage competing priorities This role requires someone who can take ownership, communicate professionally, and operate confidently within a busy operational environment. What The Business Is Looking For The business is not looking for someone who simply processes administration. It is looking for someone with: Good operational instincts Strong communication capability Confidence dealing with subcontractors and operational teams The ability to spot issues early The willingness to take responsibility The potential to grow into broader operational management roles over time This role offers exposure to experienced operational leadership teams and provides an opportunity to develop wider operational capability within a growing organisation. The Package Salary: 35,000- 45,000 Performance-related bonus opportunity Pension 23 days holiday plus bank holidays Long-term progression opportunity Growing operational environment with genuine exposure Why This Role This is an opportunity to join a growing operational business where strong coordinators quickly become highly valued. You will not be hidden away in a back-office function. You will be involved in the live operation, working closely with experienced operational leaders and playing a visible role in helping contracts run effectively. For individuals who enjoy pace, coordination, operational problem-solving, and being close to delivery, this role offers genuine opportunity to develop and progress.
Jun 10, 2026
Full time
CONTRACT COORDINATOR - SUBCONTRACTORS REPAIRS & MAINTENANCE / SOCIAL HOUSING Salary: 35,000- 45,000 Package including Bonus + Benefits Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Hertfordshire, North London, Middlesex / Northern Home Counties Sector: Social Housing Property Services Repairs & Maintenance Voids Reactive Maintenance A Growing Business. A More Structured Operation. A Role with Real Exposure. An established and fast-growing property services and repairs organisation is seeking to appoint a Contract Coordinator Subcontractors to support the continued growth and operational development of its repairs and maintenance division. This is not a basic administration role. It is a hands-on operational coordination position sitting at the centre of a busy live service environment where communication, organisation, responsiveness, and workflow control genuinely matter. The business operates within a fast-paced social housing and property maintenance environment delivering high-volume reactive repairs, voids, planned works, and maintenance services across multiple contracts. As operations continue to grow, the business is investing heavily in strengthening operational coordination, workflow visibility, subcontractor management, and delivery consistency. This role has been created as part of that wider operational strengthening process. The Environment This is a busy operational environment where priorities move quickly. Things change daily. Problems need resolving quickly and professionally. The successful individual will become a key link between: Contract Managers Operational teams Schedulers Subcontractors Client contacts Supervisors Residents and customer stakeholders You will help ensure jobs move properly through the system, communication remains clear, subcontractors stay aligned, operational information is accurate, and issues are dealt with before they escalate. The role offers genuine visibility across live operational delivery. The Opportunity The role combines operational coordination, subcontractor liaison, workflow management, communication, and commercial awareness. You will support live repairs and maintenance contracts involving: Reactive repairs Voids Subcontractor-delivered works High-volume operational activity Fast-moving scheduling environments KPI and SLA-driven service delivery You will help coordinate operational activity across multiple live jobs and stakeholders whilst supporting service delivery, workflow control, and operational performance. This is a role for someone who enjoys pace, organisation, communication, and operational problem-solving. What The Role Will Involve Responsibilities are likely to include: Coordinating subcontractor and operational workflow activity Monitoring live jobs and operational progress Raising purchase orders and maintaining operational systems Supporting workflow tracking and communication Liaising with subcontractors, suppliers, and operational teams Helping manage operational escalations and service updates Supporting scheduling and workflow coordination activity Assisting operational management with reporting and updates Helping maintain service levels, responsiveness, and workflow visibility The role requires someone who can remain organised whilst managing multiple moving parts simultaneously. The Type Of Person Likely To Succeed This role would suit someone who already operates within a fast-paced operational or service delivery environment and is looking for a role with broader responsibility and progression potential. You may currently work within: Social housing repairs Property services Maintenance operations Facilities management Construction support Voids or disrepair coordination Service delivery coordination Scheduling or operational support environments Most importantly, you will bring: Strong organisational capability Confidence communicating with operational stakeholders Commercial awareness Attention to detail A proactive mindset Calmness under pressure The ability to manage competing priorities This role requires someone who can take ownership, communicate professionally, and operate confidently within a busy operational environment. What The Business Is Looking For The business is not looking for someone who simply processes administration. It is looking for someone with: Good operational instincts Strong communication capability Confidence dealing with subcontractors and operational teams The ability to spot issues early The willingness to take responsibility The potential to grow into broader operational management roles over time This role offers exposure to experienced operational leadership teams and provides an opportunity to develop wider operational capability within a growing organisation. The Package Salary: 35,000- 45,000 Performance-related bonus opportunity Pension 23 days holiday plus bank holidays Long-term progression opportunity Growing operational environment with genuine exposure Why This Role This is an opportunity to join a growing operational business where strong coordinators quickly become highly valued. You will not be hidden away in a back-office function. You will be involved in the live operation, working closely with experienced operational leaders and playing a visible role in helping contracts run effectively. For individuals who enjoy pace, coordination, operational problem-solving, and being close to delivery, this role offers genuine opportunity to develop and progress.
Your new company Are you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis. My client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. Based in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. Your new role The position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas. Some of your duties will include but not limited to Lead and optimise the organisational processes Responsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently. Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance. Develop, implement, and monitor operational strategies aligned with organisational objectives. Oversee resource management, staffing, and procurement, to optimise operational efficiency. Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies. Analyse operational data to identify areas for improvement and implement effective solutions. Foster a positive organisational culture centred on teamwork, accountability, and continuous improvement. Collaborate with executive management to develop long-term plans and operational policies. Manage relationships with external vendors, partners, and stakeholders to support organisational objectives What you'll need to succeed Proven legal experience in supervising teams within a management or leadership capacity. Strong management skills with the ability to oversee multiple projects simultaneously. Demonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals. Excellent organisational skills with the ability to analyse complex information and make informed decisions. Strong communication skills, both written and verbal. This role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management. What you'll get in return Competitive salary at between 50,000 to 55,000 per annum Great city centre location Contemporary offices Hybrid model after probation Selection of benefits Supportive and dynamic team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 04, 2026
Full time
Your new company Are you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis. My client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. Based in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. Your new role The position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas. Some of your duties will include but not limited to Lead and optimise the organisational processes Responsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently. Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance. Develop, implement, and monitor operational strategies aligned with organisational objectives. Oversee resource management, staffing, and procurement, to optimise operational efficiency. Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies. Analyse operational data to identify areas for improvement and implement effective solutions. Foster a positive organisational culture centred on teamwork, accountability, and continuous improvement. Collaborate with executive management to develop long-term plans and operational policies. Manage relationships with external vendors, partners, and stakeholders to support organisational objectives What you'll need to succeed Proven legal experience in supervising teams within a management or leadership capacity. Strong management skills with the ability to oversee multiple projects simultaneously. Demonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals. Excellent organisational skills with the ability to analyse complex information and make informed decisions. Strong communication skills, both written and verbal. This role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management. What you'll get in return Competitive salary at between 50,000 to 55,000 per annum Great city centre location Contemporary offices Hybrid model after probation Selection of benefits Supportive and dynamic team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
