495 jobs found

Data Development Operations Team Manager Location: Remote Salary: £70,000 per annum Vacancy Type: Full Time Expiry date: 10 June, 2026 At Stonewater, data is at the heart of how we improve services, drive performance, and support our customers. We're transforming our data capability to build a modern, scalable, and insight-led organisation - and we're looking for a Data DevOps Manager to help lead that journey. This is a high-impact role where you'll shape how data platforms are built, deployed, and operated across the business, ensuring reliability, security, and performance at every step. As Data DevOps Manager , you'll lead a specialist team delivering data pipelines, platforms, and BI solutions within an Agile environment. You'll combine technical leadership with strategic thinking to ensure our data ecosystem is automated, efficient, and aligned to business needs. You'll work closely with Data Engineering, BI, IT, and business stakeholders to deliver high-quality, trusted data solutions that support everything from operational reporting to executive decision-making. What you'll be doing: Lead the development and operation of scalable data platforms and pipelines Drive DevOps best practice across data engineering and BI environments Implement Infrastructure as Code (IaC) for cloud-based data solutions Ensure high availability, performance, and resilience of data systems Deliver dashboards, reports, and analytics that enable business insight Embed strong data governance, quality, and security standards Monitor platform performance, cost, and reliability against agreed SLAs Manage stakeholders and external suppliers to deliver data initiatives Lead, coach, and develop a high-performing Data DevOps team What you'll bring: Technical expertise Strong experience in Azure data platforms (e.g. Synapse, Data Factory, Data Lake, SQL) Advanced SQL and experience managing enterprise data models Proven experience with Power BI, including data modelling and optimisation Expertise in data pipelines, automation, and DevOps practices (CI/CD, IaC) Strong understanding of data governance, data quality, and lifecycle management Leadership & delivery Experience leading technical teams in complex, multi-stakeholder environments Strong programme and delivery management capability Ability to balance priorities, manage risk, and deliver to deadlines Experience managing budgets, suppliers, and SLAs Communication & mindset Confident engaging technical and non-technical stakeholders Strong analytical and problem-solving skills Resilient, adaptable, and focused on continuous improvement A collaborative leader who brings teams together to deliver Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Commercial Pricing Manager - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a commercial pricing specialist to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!

A high-impact Interim Systems Manager is needed to take full ownership of ERP and business systems across a multi-site manufacturing environment, ensuring everything runs smoothly while driving meaningful improvements. This is a hands-on contract where you'll balance BAU stability with shaping and supporting a wider ERP transformation. Client Details Michael Page are proud to be partnered exclusively with one of our key clients to recruit an Interim IT Systems Manager at their Crewe site. This organisation is a well-established player in the FMCG sector, known for its robust operations and commitment to delivering quality products. As a medium-sized company, they rely on efficient IT systems to streamline their processes and maintain competitive advantage, so you'll cover both strategic and elements of hands-on work alongside the team. Description This is a standout IT Systems Manager opportunity for a contractor who enjoys stepping into a business-critical role and making an immediate difference. You'll take the reins of the organisation's systems landscape, ensuring ERP and business systems are robust, reliable, and delivering real value to the wider business. Alongside keeping operations running efficiently, you'll play a key role in supporting the transition to a modern ERP platform (including Dynamics 365 Business Central), giving you exposure to a live transformation programme. Working closely with stakeholders across operations, supply chain, finance, and commercial teams, you'll act as the bridge between technology and the business-translating requirements into practical system improvements. You'll also drive enhancements across integrations, reporting, data flows, and automation, helping the organisation become more efficient and scalable. Beyond applications, you'll maintain oversight of infrastructure (networks, servers, storage, and security), act as the senior escalation point for system issues, and ensure users are supported with clear, pragmatic solutions. You'll also coordinate with external IT partners, ensuring services are delivered effectively. This is a role where you'll be trusted to take ownership, solve problems, and leave things noticeably better than you found them. The business have a main HQ in Crewe, so you will ideally be in a commutable distance, and free to travel to Crewe 3-4 times per week. Profile As the successful candidate for the IT Systems Manager, you should have: Proven experience managing ERP systems within a manufacturing, production, or similar environment Hands-on experience with platforms such as SI ERP, Dynamics 365 Business Central, or equivalent Strong understanding of Microsoft cloud technologies (Azure and cloud-hosted systems) Broad infrastructure knowledge across networks, servers, storage, backups, and security Experience operating across multi-site environments A hands-on, proactive approach to troubleshooting and resolving complex issues Strong stakeholder engagement skills - comfortable working directly with both technical teams and business users Experience managing third-party vendors and service providers Good working knowledge of SQL, reporting tools, and advanced Excel Nice to have: Experience supporting ERP implementations, upgrades, or migrations Exposure to WMS or supply chain systems Power BI or advanced reporting capability Background in FMCG or food manufacturing A passion for continuous improvement, automation, and system optimisation Job Offer 450- 500 per day Outside IR35 - genuinely structured for independent delivery A role with real ownership and influence, not just BAU support A unique mix of operational responsibility and transformation involvement High visibility across the business - your impact will be seen and felt quickly Immediate or short-notice start available Ideal for a contractor who wants to step into a role where they can add value from day one, take ownership, and make a measurable impact. If you are an experienced IT Systems Manager looking for your next challenge in a thriving industry, apply today to join a team that values expertise and innovation!

Technical Sales Executive Full time, perm Location : Colchester Salary : up to 35K plus commission. Excellent benefits including company car This is a great opportunity for a technically minded sales professional. You will be involved in site visits, reviewing drawings and specifications, preparing quotations, advising customers and converting enquiries into orders. Full product training will be provided. We are more interested in finding someone with strong technical sales experience, ideally from construction, engineering, building products, mechanical services, access solutions or another specification-led sector. The Role Based from Colchester you will manage enquiries from contractors, architects, builders, developers, facilities managers and end users. You will attend site visits, review plans and specifications, prepare accurate quotations and follow up opportunities through to order. You will also work closely with our internal technical, installation and operations teams to ensure projects are handed over properly once secured. This role would suit someone who has previously sold a technical product or service into the construction, engineering or building sector and is confident dealing with drawings, site conditions and customer requirements. Key Responsibilities Prepare quotations for bespoke access solutions. Attend site visits to assess customer and project requirements. Read and interpret drawings, specifications, schedules and site information. Advise customers on suitable options. Follow up enquiries and quotations to secure orders. Build relationships with contractors, architects, builders, developers and end users. Work with internal technical, installation and operations teams. Ensure accurate project handovers once orders are won. Maintain CRM records, quote details and customer information. Represent the company professionally during meetings and site visits. About You We are looking for someone who has: Previous experience in a technical sales, field sales or specification sales role. Experience in construction, engineering, building products, mechanical services or another technical sector. The ability to read or understand drawings, plans, specifications or technical documents. Confidence attending site visits and discussing project requirements. A consultative sales approach rather than a hard-sell approach. Strong communication and relationship-building skills. Good attention to detail when preparing quotations. The drive to follow up opportunities and convert enquiries into orders. A full UK driving licence. Suitable Backgrounds Could Include Construction products. Building materials. Doors, windows or glazing. Access control or security systems. Mechanical or electrical products. HVAC or building services. Roofing, cladding or architectural products. Lifts, platform lifts, access equipment or mobility products. What We Offer Competitive basic salary. Bonus / commission scheme. Company car. Company pension. Laptop and mobile phone. Product and technical training. Supportive team environment. Long-term career opportunity Varied role involving office work, customer meetings and site visits. Why Join This is an opportunity to join a specialist company where your technical knowledge and sales ability will both be valued. You will not simply be selling from a brochure. You will be helping customers understand their requirements, reviewing site conditions, working with drawings and specifications, and providing practical solutions for real projects. For someone with technical sales experience who wants to move into a specialist and growing industry, this is an excellent opportunity.

Personal Assistant Rate: £13.69 to £15 per hour Location: S5, Sheffield Job Type: Part-time, Long term (27 hours per week) Join our Client, Sheffield City Council within Children's Services as a Personal Assistant. This role is perfect for an experienced administrator looking to advance their career in a supportive and dynamic environment. As a Personal Assistant, you will play a crucial role in managing administrative tasks and ensuring efficient operations, contributing significantly to our commitment to excellence in service delivery. Day-to-day of the role: Manage and organise the inbox, ensuring efficient communication flow. Handle Outlook diary appointments, arrange meetings, and organise worker supervisions. Upload and manage content on social care software and SharePoint. Record and transcribe supervisions and meetings using advanced documentation skills. Manage room bookings, travel arrangements, and calendar overviews to avoid clashes and ensure smooth scheduling. Process new starters and leavers, and handle IT requests. Collect and manage performance data, contributing to the overall effectiveness of the service. Provide customer service support to both internal and external customers, maintaining professionalism and confidentiality. Required Skills & Qualifications: Minimum of 5 GCSEs including English and Maths, or equivalent qualifications. Proven experience in an administrative role, preferably within a similar setting. Proficiency in IT systems including Outlook, Word, Excel, and PowerPoint. Excellent communication, organisational, and time management skills. Ability to work under pressure, manage confidential information, and meet deadlines. Strong problem-solving and decision-making abilities. Flexibility in work location and adaptability to changing priorities. Benefits: Competitive salary and job security within a government role. Opportunities for personal and professional development. Supportive and inclusive work environment. Access to council benefits and services. To apply for this Personal Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our team at Sheffield City Council's Children's Services.

This rapidly expanding organisation is seeking a forward thinking, dynamic Project Delivery Manager to head up their team. The Project Delivery Manager is accountable for the coordinated, consistent, and high-quality delivery of all customer solutions across the business. Operating within the Operations function, the role translates strategic operational intent into structured, repeatable, and scalable delivery capability. The role leads the Solution Delivery function and ensures that technical solutions are designed, developed, integrated, tested, deployed, and handed over in a controlled, compliant, and commercially sound manner. It provides clarity and oversight across scope, cost, schedule, risk, and quality for all programmes, acting as the functional owner of delivery discipline, methodology, and standards. The Project Delivery Manager establishes and matures the systems, governance, tools, processes, training pathways, and capability frameworks that underpin effective solution delivery across the organisation. The role ensures consistent application of delivery frameworks such as AgilePM and DSDM, coordinates activity across Solution Delivery teams, and enables smooth handover between Business Development, Product, Engineering, and Operations. The Project Delivery Manager oversees the whole portfolio of projects, managing prioritisation and resource conflict resolution, and provides longer-term planning to ensure resources are in place in time to deliver the pipeline of opportunities. This role combines leadership, operational control, and delivery excellence to ensure predictable, compliant, and commercially successful outcomes for customers and the business. Key job requirements and responsibilities: Functional Leadership of Solution Delivery Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Foster collaboration across Product, Engineering, Field Service, Monitoring, and IT Ensure alignment of Solution Delivery processes, systems and governance with The Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Ensure all projects follow defined processes including scope definition, risk management, quality management, financial control, and documentation. Implement consistent reporting covering scope, schedule, cost, risk, and forecast at completion. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Ensure delivery plans, Quality Management Plans, and acceptance criteria are clearly defined. Execute delivery projects. Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, Manage performance of customer and supplier contracts, ensuring contractual compliance and alignment to SLAs Effectively manage changes to project scope, schedule, and budget, ensuring alignment with customer expectations and business objectives Identify cost optimisation and efficiency opportunities. Customer and Stakeholder Management Maintain oversight of key customer delivery relationships. Support TSDMs in complex stakeholder negotiations. Customer point of escalation for delivery projects Process Maturity and Capability Development Establish structured onboarding and training pathways for TSDMs and PMO staff. Develop delivery playbooks, templates, and process documentation. Improve design process maturity and integration with Product road-mapping. Drive continual improvement aligned to ISO9001 and operational compliance requirements. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Skills required Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Experience leading Project Management Office within Agile and structured delivery frameworks such as AgilePM or DSDM Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Demonstrable experience establishing and maturing delivery frameworks, governance models, and operational processes in scaling organisations. Strong stakeholder management skills A structured, disciplined, and detail-oriented approach to delivery. The ability to lead with clarity and visible accountability, remaining calm and decisive in ambiguity. Eligibility to obtain and maintain UK security clearance. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Desirable AgilePM, PMP, or equivalent project or programme management qualification Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments. Experience working within ISO-aligned environments, including audit readiness and compliance governance.

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Delivery / B2B / ITSM / Service Desk Role: Service Delivery Manager (B2B / ITSM / SaaS) Company: Ecommerce Location: London, Hybrid Salary: up to 90,000 basic + Bonus About You You are an experienced and proactive Service Delivery Manager who thrives in a fast-paced, high-growth environment. You bring a strategic mindset and a structured approach to organising internal support processes, with a strong focus on scaling operations for future growth. With excellent communication skills and a deep understanding of B2B & B2C environments, you are confident in optimising technical estates to support both internal teams and external partners, including white-label clients. About the Role This is a pivotal leadership role responsible for evolving both the technical estate and support function. While initially focused on enhancing internal service delivery, the primary objective is to build a scalable support framework that enables seamless onboarding and support for external B2B and white-label partners. You will play a key role in driving continuous improvement across service delivery, processes, and workflows, working closely with product teams, developers, and external vendors to ensure consistently high service standards. Key Responsibilities Rebuild and enhance the internal support function with a strong customer-first mindset Develop B2B support readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support security and risk initiatives in collaboration with senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors and B2B partners Requirements Proven experience in Service Delivery Management, ready to step into a leadership role Strong background in B2B support environments or white-label platforms Demonstrated ability to improve and scale technical operations Strong analytical and problem-solving skills under pressure Confidence to challenge and influence stakeholders at all levels Excellent communication skills, translating technical concepts for non-technical audiences Flexibility to support on-call, weekend, or holiday operations as required

Just Recruitment is proud to be supporting a well-established and growing business in Ipswich in their search for a talented Power Apps Developer to join their friendly and dynamic team. Reporting to the Digital Development Manager, you will play a key role in designing, developing, and maintaining Power Apps-led digital reporting and data platforms. Your work will support both Project Live initiatives and wider business operations. This is an exciting opportunity for a proactive and hands-on developer who thrives in a fast-paced environment and enjoys collaborating with stakeholders to deliver scalable, secure, and user-friendly digital solutions. Key Responsibilities: Design, build, and maintain Power Apps solutions (Canvas and Model-driven) Take ownership of Power Platform solutions from initial design through to deployment, support, and continuous improvement Support data modelling, preparation, and management for reporting platforms such as Power BI Manage and maintain Dataverse data models, relationships, and security roles Support and enhance digital reporting platforms across the business Manage and prioritise reporting and development backlogs Essential Skills & Experience: Proven experience designing, building, and maintaining Power Apps (Canvas and Model-driven) Strong experience working with Microsoft Power Platform tools Solid development background including C#, HTML5, and CSS Experience with data modelling and reporting tools (e.g., Power BI) Excellent communication skills, with the ability to explain technical concepts to non-technical users Ability to take ownership of solutions from design through to ongoing support and enhancement What We're Looking For A proactive, self-motivated individual Strong problem-solving skills and attention to detail Comfortable working in a collaborative, fast-paced environment A passion for continuous improvement and innovation Hybrid Working available after successful completion of probationary period ( 3 days in the office, 2 days at home). Monday - Friday (9:00am - 5:00pm).

The Reception/Office Manager will oversee front-of-house operations, ensuring seamless administrative support within a not-for-profit environment. This temp to perm role requires a highly organised individual to manage office functions and deliver exceptional service in London. Client Details This is an opportunity to join a well-established healthcare not-for-profit organisation based in London. The organisation is recognised for its commitment to making a meaningful impact and fostering a professional yet supportive working environment. Description Act as the first point of contact, delivering a professional and welcoming front-of-house experience for visitors, staff, and stakeholders. Manage incoming calls, emails, and enquiries, ensuring prompt and accurate responses or redirection. Coordinate visitor management, including sign-in processes, security protocols, and meeting room access. Oversee meeting room bookings, setup, and basic AV support to ensure smooth meetings and events. Maintain a tidy, organised, and professional reception and office environment, including shared spaces. Provide administrative support across the office, including managing post, deliveries, supplies, and databases. Support facilities and office operations, liaising with contractors and handling maintenance or service requests. Assist with health & safety administration, office procedures, and occasional event coordination as required Profile A successful Reception Office Manager should have: Proven experience in an office management or reception role, ideally within the not-for-profit industry. Experience in a busy front-of-house or reception role. Strong working knowledge of Microsoft Office 365 Familiar with visitor management, booking, or help desk systems. Highly organised with the ability to prioritise under pressure. Professional, discreet, and customer service driven Job Offer Salary equivalent between £30,000-£35,000 based on experience and skills. An opportunity to work full-time, five days a week on site in London. A chance to contribute to a respected not-for-profit organisation. Engagement in a supportive and professional work culture. If you are a dedicated Reception Office Manager looking for your next temporary opportunity in London, we encourage you to apply today.

Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared

SAP Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation's SAP estate. You will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role combines operational leadership with strategic influence, offering the chance to help design and deliver the future of ERP services. Key Responsibilities Service & operational Delivery Change & Release Management ERP Transformation Vendor & Partner Management Team Leadership About You You will bring a blend of technical expertise, leadership skills, and strong customer engagement capabilities. You will have: Proven experience delivering and supporting SAP solutions Knowledge of key SAP modules such as FI/CO, HR/Payroll, ESS/MSS, PS, PI, Portal, SD/MM, and Fiori Understanding of ABAP, BASIS, Solution Manager, security, transports, and workflow Experience managing change, releases, and service operations The ability to build trusted relationships with stakeholders and partners Strong communication, problem-solving, and customer service skills Local Authority Experience is preferred however not essential Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Service Manager up to £70k 1 day per week in Huddersfield or Manchester We're working with a long-standing UK organisation undergoing continued investment in its technology operations and service maturity. They're now appointing a senior IT Service Manager to strengthen operational governance and drive service excellence across the business. You'll own key operational processes including incident management, service controls and risk mitigation, working alongside senior technical and delivery stakeholders to ensure systems remain stable, secure and scalable. Key responsibilities Own and lead technical incident management (including P1/P2 incidents and out-of-hours escalation) Act as incident commander during major incidents, managing communications and mitigation strategies Define, maintain and report on SLAs, SLOs and service health metrics Oversee service desk triage processes, priorities and ceremonies Lead cyber incident response and vulnerability remediation across the tech estate Support audit readiness and compliance (ISO 27001 and related frameworks) Partner with engineering and product teams on service improvement and capacity planning What we're looking for 5+ years' experience in IT / Technology Service Management, Incident Management or similar Strong knowledge of ITIL practices (incident, problem, change, service level management) Proven experience running major incidents and out-of-hours support models Hands-on experience with vulnerability management and cyber security processes Familiarity with ISO 27001 / SOC 2 environments and working with audits Experience with ITSM tools (e.g. Jira Service Management, ServiceNow) Comfortable producing dashboards and service reporting (Power BI, Jira, Confluence, etc.) If interested, apply directly through LinkedIn or drop me a message!

An experienced IT Manager responsible for leading and managing IT service delivery across the organisation. You will act as the primary operational link between IT and the business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. As a small-sized entity, it offers an opportunity for professionals to make a tangible impact in their role. Description Act as the primary operational interface between IT and the business, owning escalations and service issues Monitor and manage IT service performance against KPIs and SLAs, driving continuous improvement Lead service transition and transformation activities, ensuring continuity and adoption of best practice Oversee IT procurement, supplier performance and contract management to ensure value for money Manage IT budgets, including financial planning, cost control and business case development Lead on IT and digital cybersecurity, compliance and governance, ensuring legislative and regulatory adherence Implement and maintain IT service management frameworks including incident, problem, change and service desk operations Build strong relationships with stakeholders to enable effective, secure use of technology Develop and deliver the IT and digital strategy aligned to organisational objectives Manage, motivate and develop IT staff, ensuring skills and capacity meet future demand Oversee live streaming and associated technology for Council meetings, ensuring reliable delivery Profile A successful IT Service Manager should have: Significant experience managing IT Infrastructure and driving service levels Proven leadership experience managing IT teams and service performance - including helpdesk management Experience delivering IT service transition, transformation and supplier management Strong knowledge of IT service management frameworks and best practice (e.g. ITIL) Experience developing and delivering IT and digital strategy Proven ability to manage IT budgets, procurement and contracts Strong understanding of cybersecurity, compliance and IT governance Excellent stakeholder engagement, communication and influencing skills Strong analytical skills with the ability to manage risk, change and performance Job Offer Competitive daily rate ranging from £450 to £550, paid in GBP. Interim position offering flexibility and career development opportunities. Chance to contribute to meaningful projects within the public sector. If you are ready to take on this exciting challenge as an IT Manager, we encourage you to apply today!

Lead Portfolio Delivery Manager Salary: £69,501 per annum (Candidates based in Yeading will receive the London Weighting allowance of £4,000) Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Apply before 11:55 pm on Wednesday 27th May 2026 About the job The Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core agency value streams. As a core member of the agency's cross-discipline leadership team in either vehicle or driver value streams you will work alongside senior leaders from Digital, Operations, and Policy-to shape and deliver agency wide strategy and agile service delivery, ensuring DVSA achieves its objectives in line with the DVSA strategy, DfT Group Digital strategy, and the Blueprint/roadmap for a modern digital government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Job description The Lead Portfolio Delivery Manager is a senior leadership role shaping how DVSA delivers digital services at scale. You'll lead and grow a high-performing agile delivery community, oversee a major delivery portfolio, and work closely with senior leaders to deliver user-centred, high-impact outcomes. It's a chance to influence strategy, improve ways of working, and make a visible difference to millions of citizens Your responsibilities will include, but aren't limited to: Provide strategic leadership in the agencies Agile Delivery Management capability, inspiring others and creating a high-performing, inclusive team culture, in line with cross government standards. This includes providing professional leadership as an agile delivery advisor to the Digital & Data function, DVSA executive, board, and leadership community Work with leadership teams to measure business value through tangible outcomes linked to business performance, customer satisfaction, and long-term value creation. Provide influence, direction, and guidance to staff to support the delivery of objectives, establishing a strong direction and persuasive future vision. Collaborate with fellow senior leaders in Digital, Operations, Policy, Programme Delivery Management, and principal roles to create a high-performing and well-respected agency, upholding the reputation of the Agency, Department, and Civil Service. Support Programme Delivery Managers and principal roles in the escalation and resolution of risks, issues, and dependencies, and ensure that strategic decisions are informed by a holistic view of the delivery landscape Foster a culture of innovation and experimentation, encouraging teams to try new approaches and learn from failure. Ensure agile delivery practices meet legal, security, and financial compliance standards, including accessibility and inclusion. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: To be successful in this role you will need to have the following experience: Significant experience of leading agile delivery functions and continuously improving service organisations, including experience of leading large, cross-functional teams (direct and virtual, inside and outside of digital teams). Strong communication, influencing, and stakeholder management skills, with a proven ability to work collaboratively across Digital, Operations, Policy, Programme Delivery Management, and principal roles in the GDDP. Demonstrable experience in portfolio management, including oversight of roadmaps, risks, issues, dependencies, and reporting at a strategic level. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Lead Portfolio Delivery Manager Salary: £69,501 per annum (Candidates based in Yeading will receive the London Weighting allowance of £4,000) Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. Apply before 11:55 pm on Wednesday 27th May 2026 About the job The Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core agency value streams. As a core member of the agency's cross-discipline leadership team in either vehicle or driver value streams you will work alongside senior leaders from Digital, Operations, and Policy-to shape and deliver agency wide strategy and agile service delivery, ensuring DVSA achieves its objectives in line with the DVSA strategy, DfT Group Digital strategy, and the Blueprint/roadmap for a modern digital government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Job description The Lead Portfolio Delivery Manager is a senior leadership role shaping how DVSA delivers digital services at scale. You'll lead and grow a high-performing agile delivery community, oversee a major delivery portfolio, and work closely with senior leaders to deliver user-centred, high-impact outcomes. It's a chance to influence strategy, improve ways of working, and make a visible difference to millions of citizens Your responsibilities will include, but aren't limited to: Provide strategic leadership in the agencies Agile Delivery Management capability, inspiring others and creating a high-performing, inclusive team culture, in line with cross government standards. This includes providing professional leadership as an agile delivery advisor to the Digital & Data function, DVSA executive, board, and leadership community Work with leadership teams to measure business value through tangible outcomes linked to business performance, customer satisfaction, and long-term value creation. Provide influence, direction, and guidance to staff to support the delivery of objectives, establishing a strong direction and persuasive future vision. Collaborate with fellow senior leaders in Digital, Operations, Policy, Programme Delivery Management, and principal roles to create a high-performing and well-respected agency, upholding the reputation of the Agency, Department, and Civil Service. Support Programme Delivery Managers and principal roles in the escalation and resolution of risks, issues, and dependencies, and ensure that strategic decisions are informed by a holistic view of the delivery landscape Foster a culture of innovation and experimentation, encouraging teams to try new approaches and learn from failure. Ensure agile delivery practices meet legal, security, and financial compliance standards, including accessibility and inclusion. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: To be successful in this role you will need to have the following experience: Significant experience of leading agile delivery functions and continuously improving service organisations, including experience of leading large, cross-functional teams (direct and virtual, inside and outside of digital teams). Strong communication, influencing, and stakeholder management skills, with a proven ability to work collaboratively across Digital, Operations, Policy, Programme Delivery Management, and principal roles in the GDDP. Demonstrable experience in portfolio management, including oversight of roadmaps, risks, issues, dependencies, and reporting at a strategic level. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

We are seeking a highly skilled Identity and Access Management (IAM) specialist to lead and support a strategic migration from Microsoft Identity Manager (MIM) to Microsoft Entra ID (formerly Azure AD). This role requires deep hands-on expertise in hybrid identity environments, strong knowledge of Active Directory, and proven experience delivering IAM transformation programmes. The ideal candidate will be both technically strong and capable of engaging with stakeholders across architecture, security, and operations. Key Responsibilities Lead the design and execution of MIM to Entra ID migration strategy Assess current-state identity architecture (MIM, AD, connectors, workflows) and define target-state design Implement and configure identity lifecycle management in Entra ID Manage hybrid identity integration between on-premises Active Directory and cloud environments Design and implement provisioning, de-provisioning, and role-based access control (RBAC) models Work with security teams to align IAM with Zero Trust principles Develop and optimise identity governance, access policies, and conditional access Troubleshoot complex identity sync, authentication, and access issues Collaborate with application teams for SSO, federation, and identity integration Produce technical documentation, migration runbooks, and best practices Skills & Experience Strong hands-on experience with: Microsoft Identity Manager (MIM/FIM) Microsoft Entra ID Active Directory (AD DS, Group Policy, domains, trusts) Proven experience in IAM transformation or migration projects (especially MIM Entra ID) Strong understanding of: Identity lifecycle management (Joiner-Mover-Leaver processes) Authentication protocols (SAML, OAuth, OpenID Connect) Federation (ADFS or equivalent) Experience with identity provisioning and synchronization tools Strong scripting/automation skills (PowerShell preferred) Solid understanding of security concepts (MFA, Conditional Access, Zero Trust)

IT Systems Administrator - Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation's software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company's infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator