Technical Coordinator Location: Havant, Hampshire, PO9 Contract: Permanent, Full-Time Reports to: Technical Director JOB OVERVIEW Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV and battery storage, insulation, boilers), with ambitious plans to continue expanding our delivery into more markets. As the Technical Coordinator, you will support construction projects from a technical point of view. Day-to-day, you could be drawing up and interpreting plans, diagrams and schedules, coordinating paperwork and dealing with enquiries. KEY RESPONSIBILITIES • Assess the suitability of residential properties for retrofit using RdSAP data and retrofit assessment outputs, identifying appropriate energy efficiency measures • Carry out detailed heat loss calculations and support the design of domestic heating systems, ensuring solutions are efficient, compliant, and fit for purpose • Develop and support technical designs, including heating systems, solar PV, and ventilation strategies, ensuring compliance with Building Regulations (including Part F) • Assist in the coordination and delivery of retrofit projects, working closely with the technical team to develop work plans, schedules, and project timelines • Liaise with clients and stakeholders to understand requirements, provide updates, and ensure expectations are managed throughout project delivery • Work collaboratively with Retrofit Assessors and Coordinators, ensuring accurate and timely submission of project documentation in line with PAS 2035 requirements • Support compliance processes, including project registrations and submissions to MCS, Building Control, and Gas Safe • Manage and maintain accurate technical documentation, ensuring all records are up to date, compliant, and audit-ready • Monitor project costs and support the review of budgets and forecasts, highlighting risks or variances where necessary • Prepare technical reports, presentations, and progress updates for internal teams, clients, and stakeholders • Act as a key point of contact for public and internal enquiries, responding professionally and efficiently to feedback and queries • Provide general administrative support to the technical department, ensuring smooth day-to-day operations • Identify potential project risks, technical challenges, or compliance issues, and escalate or resolve them as appropriate • Continuously support process improvements within the technical and delivery functions to enhance efficiency and quality KEY SKILLS AND EXPERIENCE REQUIRED Technical & Analytical • Self-motivated and proactive, with initiative to identify and resolve problems independently • Strong understanding of residential retrofit principles, including insulation, heating systems, ventilation, and renewable technologies • Ability to interpret and work with RdSAP data and retrofit assessments • Competence in heat loss calculations and domestic heating system design (Training will be provided) • Knowledge of Building Regulations, particularly Part F (ventilation) and wider compliance requirements • Numerate with the ability to review project costs, forecasts, and basic financial data • Experience managing digital documentation systems and compliance submissions Project Coordination & Organisation • Excellent organisational skills with the ability to manage multiple projects, timelines, and priorities • Experience coordinating technical work plans and tracking project progress • High attention to detail, particularly in managing technical documentation and compliance records Communication & Stakeholder Management • Strong verbal and written communication skills • Confident liaising with clients, assessors, coordinators, and internal teams • Ability to explain technical information clearly to non-technical stakeholders • Professional and responsive approach to handling public and staff enquiries Problem Solving & Initiative • Ability to assess property suitability and identify potential risks or constraints • Proactive in resolving issues and supporting technical teams • Strong attention to accuracy and compliance KEY EXPERIENCE • Previous experience in a technical, construction, retrofit, or building services environment • Experience working with retrofit projects, energy efficiency schemes, or domestic building upgrades • Familiarity with RdSAP, retrofit assessment processes, and PAS 2035 framework (highly desirable) • Experience supporting MCS, Building Control, and Gas Safe compliance processes • Proven background in project coordination or technical administration • Experience producing technical reports, documentation, and client updates Desirable • Level 3/4 qualification in construction, building services, or energy assessment • Retrofit-related qualifications (e.g. Retrofit Assessor, Coordinator support) • Experience with design tools or heat loss calculation software • Knowledge of solar PV system design BENEFITS Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship program allowing team members to add additional knowledge and to their existing skills. This has included Health and Safety (NEBOSH), Retrofit Assessors/Co-ordinators and Energy Assessors. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base and drive the business forwards. We also offer: • Competitive salary • 25 days annual leave, plus bank holidays • Early Finish Friday • Company pension scheme • A collaborative and dynamic work environment • Opportunity to work in a business focused on innovation and sustainability • Long-term career progression within a rapidly growing organisation.
May 14, 2026
Full time
Technical Coordinator Location: Havant, Hampshire, PO9 Contract: Permanent, Full-Time Reports to: Technical Director JOB OVERVIEW Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV and battery storage, insulation, boilers), with ambitious plans to continue expanding our delivery into more markets. As the Technical Coordinator, you will support construction projects from a technical point of view. Day-to-day, you could be drawing up and interpreting plans, diagrams and schedules, coordinating paperwork and dealing with enquiries. KEY RESPONSIBILITIES • Assess the suitability of residential properties for retrofit using RdSAP data and retrofit assessment outputs, identifying appropriate energy efficiency measures • Carry out detailed heat loss calculations and support the design of domestic heating systems, ensuring solutions are efficient, compliant, and fit for purpose • Develop and support technical designs, including heating systems, solar PV, and ventilation strategies, ensuring compliance with Building Regulations (including Part F) • Assist in the coordination and delivery of retrofit projects, working closely with the technical team to develop work plans, schedules, and project timelines • Liaise with clients and stakeholders to understand requirements, provide updates, and ensure expectations are managed throughout project delivery • Work collaboratively with Retrofit Assessors and Coordinators, ensuring accurate and timely submission of project documentation in line with PAS 2035 requirements • Support compliance processes, including project registrations and submissions to MCS, Building Control, and Gas Safe • Manage and maintain accurate technical documentation, ensuring all records are up to date, compliant, and audit-ready • Monitor project costs and support the review of budgets and forecasts, highlighting risks or variances where necessary • Prepare technical reports, presentations, and progress updates for internal teams, clients, and stakeholders • Act as a key point of contact for public and internal enquiries, responding professionally and efficiently to feedback and queries • Provide general administrative support to the technical department, ensuring smooth day-to-day operations • Identify potential project risks, technical challenges, or compliance issues, and escalate or resolve them as appropriate • Continuously support process improvements within the technical and delivery functions to enhance efficiency and quality KEY SKILLS AND EXPERIENCE REQUIRED Technical & Analytical • Self-motivated and proactive, with initiative to identify and resolve problems independently • Strong understanding of residential retrofit principles, including insulation, heating systems, ventilation, and renewable technologies • Ability to interpret and work with RdSAP data and retrofit assessments • Competence in heat loss calculations and domestic heating system design (Training will be provided) • Knowledge of Building Regulations, particularly Part F (ventilation) and wider compliance requirements • Numerate with the ability to review project costs, forecasts, and basic financial data • Experience managing digital documentation systems and compliance submissions Project Coordination & Organisation • Excellent organisational skills with the ability to manage multiple projects, timelines, and priorities • Experience coordinating technical work plans and tracking project progress • High attention to detail, particularly in managing technical documentation and compliance records Communication & Stakeholder Management • Strong verbal and written communication skills • Confident liaising with clients, assessors, coordinators, and internal teams • Ability to explain technical information clearly to non-technical stakeholders • Professional and responsive approach to handling public and staff enquiries Problem Solving & Initiative • Ability to assess property suitability and identify potential risks or constraints • Proactive in resolving issues and supporting technical teams • Strong attention to accuracy and compliance KEY EXPERIENCE • Previous experience in a technical, construction, retrofit, or building services environment • Experience working with retrofit projects, energy efficiency schemes, or domestic building upgrades • Familiarity with RdSAP, retrofit assessment processes, and PAS 2035 framework (highly desirable) • Experience supporting MCS, Building Control, and Gas Safe compliance processes • Proven background in project coordination or technical administration • Experience producing technical reports, documentation, and client updates Desirable • Level 3/4 qualification in construction, building services, or energy assessment • Retrofit-related qualifications (e.g. Retrofit Assessor, Coordinator support) • Experience with design tools or heat loss calculation software • Knowledge of solar PV system design BENEFITS Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship program allowing team members to add additional knowledge and to their existing skills. This has included Health and Safety (NEBOSH), Retrofit Assessors/Co-ordinators and Energy Assessors. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base and drive the business forwards. We also offer: • Competitive salary • 25 days annual leave, plus bank holidays • Early Finish Friday • Company pension scheme • A collaborative and dynamic work environment • Opportunity to work in a business focused on innovation and sustainability • Long-term career progression within a rapidly growing organisation.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Role purpose To provide end-to-end package controls for Access / GI / PRI by coordinating access readiness, controlling information/deliverables planning (MIDP), and tracking deliverable submissions and acceptance through disciplined registers, evidence packs, and review-cycle management. The role will extend into Part B to support compilation of completion/handover documentation as construction progresses.Roles & Responsibilities1) Access readiness coordination (W3-driven) Own and maintain the W3 access request workflow for assigned work packages. Prepare and submit complete access request packs by coordinating required inputs, including: + condition/track surveys and photo records, + ecology requirements (ECoW/ACoW constraints, pre-works checks, watching brief needs), + utilities records and any verification requirements (trial holes, protection measures), + land access/wayleave status and constraints, + traffic management / streetworks / permit requirements (where applicable), + temporary works dependencies (where access relies on TW solutions). Maintain an Access Requests Dashboard showing status, blockers, owners and target dates. Enforce a "Definition of Ready" standard before requests are escalated (no incomplete packs).2) Package scope control and demarcation support Support the PM/Interface Manager by maintaining package scope sheets: scope, boundaries, demarcations, assumptions/exclusions, interfaces, and acceptance route. Ensure that scope gaps/overlaps are identified early and recorded as actions/decisions3) MIDP coordination and information management Build and maintain the MIDP (who issues what, when, in what format, via what system). Align MIDP dates to the master programme and subcontractor schedules (Akela/Story/Sweco/Fairhurst etc.). Maintain the Inputs Register (survey/LiDAR/utilities/GI outputs/speed data/land plans) including version control and coverage limits. Proactively chase missing inputs and ensure any gaps are raised early via TQ / action and visible to the delivery team.4) Deliverables tracking (DAR/PDR and submissions control) Own the package Deliverables Register (PDR/DAR extract) and track all deliverables from subcontractors through: + draft submission review acceptance / close-out. Track and report: planned vs actual issue dates, revisions, acceptance status, and dependencies. Ensure deliverables are issued under proper document control with correct metadata, transmittals, and filing.5) Submission evidence packs (Part A focus) Compile and maintain a standard submission evidence pack for key deliverables (GI and design), ensuring each submission includes, as applicable: + correct revision-controlled deliverable(s), + check/approval evidence (designer QA sign-off; UI check where required), + assumptions/departures log, + inputs references (survey/LiDAR/utilities/GI factual outputs versions), + comment tracker / response log (where applicable), + formal transmittal reference and register update. Ensure packages are "audit-ready" for acceptance discussions with SSE and authority submissions support.6) Review cycle and actions management Operate comment trackers and enforce agreed review rules (e.g., single consolidated response, timeboxed reviews, resubmission dates). Chair package working sessions as required; issue minutes, actions, and decision logs. Drive action closure with evidence and escalate blockers early.7) Programme integration support (hold points and logic) Support the PM/Interface Manager by ensuring package activities reflect: + hold points (land access, ecology licensing, permits/streetworks, RCC/authority submissions), + handoffs (GI design; design submission; submission acceptance), + milestones required for Part A delivery. Maintain a 2-6 week lookahead for assigned packages, highlighting upcoming approvals and blockers.8) Part B extension - completion / handover readiness (future scope) As the project transitions into Part B, expand the evidence-pack approach into completion/handover packs, including: + as-builts, inspection/test records, ITP/NCR close-out, + permit close-out / reinstatement records, + environmental compliance evidence, + temporary works close-out documentation, + handover documentation required by the client.9) Reporting and assurance Provide weekly reporting to PM/Interface Manager covering: + W3 access request status and blockers, + MIDP compliance and upcoming information releases, + deliverables status (DAR/PDR), review cycle progress, and acceptance forecast, + risks/issues/decisions required.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
May 11, 2026
Full time
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Role purpose To provide end-to-end package controls for Access / GI / PRI by coordinating access readiness, controlling information/deliverables planning (MIDP), and tracking deliverable submissions and acceptance through disciplined registers, evidence packs, and review-cycle management. The role will extend into Part B to support compilation of completion/handover documentation as construction progresses.Roles & Responsibilities1) Access readiness coordination (W3-driven) Own and maintain the W3 access request workflow for assigned work packages. Prepare and submit complete access request packs by coordinating required inputs, including: + condition/track surveys and photo records, + ecology requirements (ECoW/ACoW constraints, pre-works checks, watching brief needs), + utilities records and any verification requirements (trial holes, protection measures), + land access/wayleave status and constraints, + traffic management / streetworks / permit requirements (where applicable), + temporary works dependencies (where access relies on TW solutions). Maintain an Access Requests Dashboard showing status, blockers, owners and target dates. Enforce a "Definition of Ready" standard before requests are escalated (no incomplete packs).2) Package scope control and demarcation support Support the PM/Interface Manager by maintaining package scope sheets: scope, boundaries, demarcations, assumptions/exclusions, interfaces, and acceptance route. Ensure that scope gaps/overlaps are identified early and recorded as actions/decisions3) MIDP coordination and information management Build and maintain the MIDP (who issues what, when, in what format, via what system). Align MIDP dates to the master programme and subcontractor schedules (Akela/Story/Sweco/Fairhurst etc.). Maintain the Inputs Register (survey/LiDAR/utilities/GI outputs/speed data/land plans) including version control and coverage limits. Proactively chase missing inputs and ensure any gaps are raised early via TQ / action and visible to the delivery team.4) Deliverables tracking (DAR/PDR and submissions control) Own the package Deliverables Register (PDR/DAR extract) and track all deliverables from subcontractors through: + draft submission review acceptance / close-out. Track and report: planned vs actual issue dates, revisions, acceptance status, and dependencies. Ensure deliverables are issued under proper document control with correct metadata, transmittals, and filing.5) Submission evidence packs (Part A focus) Compile and maintain a standard submission evidence pack for key deliverables (GI and design), ensuring each submission includes, as applicable: + correct revision-controlled deliverable(s), + check/approval evidence (designer QA sign-off; UI check where required), + assumptions/departures log, + inputs references (survey/LiDAR/utilities/GI factual outputs versions), + comment tracker / response log (where applicable), + formal transmittal reference and register update. Ensure packages are "audit-ready" for acceptance discussions with SSE and authority submissions support.6) Review cycle and actions management Operate comment trackers and enforce agreed review rules (e.g., single consolidated response, timeboxed reviews, resubmission dates). Chair package working sessions as required; issue minutes, actions, and decision logs. Drive action closure with evidence and escalate blockers early.7) Programme integration support (hold points and logic) Support the PM/Interface Manager by ensuring package activities reflect: + hold points (land access, ecology licensing, permits/streetworks, RCC/authority submissions), + handoffs (GI design; design submission; submission acceptance), + milestones required for Part A delivery. Maintain a 2-6 week lookahead for assigned packages, highlighting upcoming approvals and blockers.8) Part B extension - completion / handover readiness (future scope) As the project transitions into Part B, expand the evidence-pack approach into completion/handover packs, including: + as-builts, inspection/test records, ITP/NCR close-out, + permit close-out / reinstatement records, + environmental compliance evidence, + temporary works close-out documentation, + handover documentation required by the client.9) Reporting and assurance Provide weekly reporting to PM/Interface Manager covering: + W3 access request status and blockers, + MIDP compliance and upcoming information releases, + deliverables status (DAR/PDR), review cycle progress, and acceptance forecast, + risks/issues/decisions required.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: Managing retrofit and upgrade projects from pre-order technical support through to final handover Delivering projects on time, within budget and to agreed commercial terms Overseeing site activity and supporting installation technicians to deliver high-quality outcomes Managing snagging, variations and project close-out Acting as the main point of contact for customers, clearly managing scope, expectations and timelines Ensuring customer site readiness requirements are identified and fulfilled Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression Managing technical documentation, drawings, specifications and approvals Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly Maintaining accurate, up-to-date project records in line with golden thread principles, ensuring information is controlled, traceable and compliant with the Building Safety Act where applicable This is a role suited to someone who enjoys being close to the detail, solving problems as they arise and taking responsibility for successful project delivery in live, operational environments. What skills and experience are required to perform this role? Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation. Strong commercial awareness, with the ability to manage costs, margins, variations and change control. Ability to interpret technical drawings, specifications and scopes of work in a site-based environment. Excellent communication and organisational skills, with experience managing customers and multiple stakeholders. Strong knowledge of Health & Safety requirements within live or operational site environments. Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required. Awareness of the Building Safety Act and Golden Thread principles is desirable. What can you expect from us? Company Car A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Internal training and career development programmes. Attractive salary and benefits package Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.
May 08, 2026
Full time
Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: Managing retrofit and upgrade projects from pre-order technical support through to final handover Delivering projects on time, within budget and to agreed commercial terms Overseeing site activity and supporting installation technicians to deliver high-quality outcomes Managing snagging, variations and project close-out Acting as the main point of contact for customers, clearly managing scope, expectations and timelines Ensuring customer site readiness requirements are identified and fulfilled Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression Managing technical documentation, drawings, specifications and approvals Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly Maintaining accurate, up-to-date project records in line with golden thread principles, ensuring information is controlled, traceable and compliant with the Building Safety Act where applicable This is a role suited to someone who enjoys being close to the detail, solving problems as they arise and taking responsibility for successful project delivery in live, operational environments. What skills and experience are required to perform this role? Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation. Strong commercial awareness, with the ability to manage costs, margins, variations and change control. Ability to interpret technical drawings, specifications and scopes of work in a site-based environment. Excellent communication and organisational skills, with experience managing customers and multiple stakeholders. Strong knowledge of Health & Safety requirements within live or operational site environments. Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required. Awareness of the Building Safety Act and Golden Thread principles is desirable. What can you expect from us? Company Car A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Internal training and career development programmes. Attractive salary and benefits package Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.
Customer Experience Coordinator - Social Housing Yorkshire Region Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Customer Experience Coordinator - Social Housing Yorkshire Region Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Maintenance & Fleet Planner (Planning Engineer) Location: RAF Brize Norton, Oxfordshire (100% onsite) Rate: 23.18 per hour (PAYE) / 31.00 per hour (Umbrella) Hours: 35 hours per week (4.5 days, between 7am - 7pm, flexible within business needs) Security Clearance: BPSS & SC required (UK nationals only) About the Role Are you ready to play a vital part in supporting the Royal Air Force's A400M fleet? Join us at the Airbus Atlas Support Centre UK, where you'll work in a dynamic, hybrid environment alongside aircraft IT specialists and customers, ensuring the airworthiness and operational excellence of a world-class fleet. As a Maintenance & Fleet Planner, you'll be at the heart of our 24/7/365 service, collaborating with a diverse team of maintenance planners, engineers, technical specialists, and facilities experts. Your work will directly contribute to the safety, reliability, and performance of RAF aircraft. Key Responsibilities Develop and manage maintenance plans for the RAF A400M fleet, ensuring all tasks are efficiently packaged and scheduled for execution. Input and maintain planning data, equipment details, manuals, specifications, and logistics parameters in the Ground Computer Information System (GCIS). Support post-delivery product and equipment needs, including repairs, modifications, and retrofits, in line with airworthiness standards and cost targets. Schedule aircraft configuration changes and major role changes, forecasting availability and capability for each aircraft. Provide recommendations for fleet tasking and availability, working closely with the Fleet Tasking Availability Management Coordinator and Flight Headquarters. Manage scheduled maintenance and flying programmes, proactively mitigating issues such as unserviceability, delays, and defects. Create and maintain the Integrated Through Life Plan (ITLP) to optimise fleet utilisation and availability. Lead projects and assignments as directed, and actively contribute to continuous improvement initiatives. What We're Looking For Minimum 5 years' experience in the airline, aviation, or aerospace industry. Strong background in maintenance planning and CAMO (Continuous Airworthiness Management Organisation). Security clearance (SC) or eligibility to obtain it (UK nationals only). Experience is valued over formal qualifications-bring your hands-on expertise! Why Join Us? Be part of a team that keeps the RAF flying safely and efficiently. Work in a collaborative, supportive environment where your ideas and contributions matter. Access ongoing professional development and the chance to work on high-impact projects. How to Apply If you're passionate about aviation and ready to take your career to new heights, we'd love to hear from you. Apply today and help shape the future of fleet maintenance for the Royal Air Force. Guidant Global is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates and strive to ensure our recruitment process is accessible to everyone.
Oct 02, 2025
Contractor
Maintenance & Fleet Planner (Planning Engineer) Location: RAF Brize Norton, Oxfordshire (100% onsite) Rate: 23.18 per hour (PAYE) / 31.00 per hour (Umbrella) Hours: 35 hours per week (4.5 days, between 7am - 7pm, flexible within business needs) Security Clearance: BPSS & SC required (UK nationals only) About the Role Are you ready to play a vital part in supporting the Royal Air Force's A400M fleet? Join us at the Airbus Atlas Support Centre UK, where you'll work in a dynamic, hybrid environment alongside aircraft IT specialists and customers, ensuring the airworthiness and operational excellence of a world-class fleet. As a Maintenance & Fleet Planner, you'll be at the heart of our 24/7/365 service, collaborating with a diverse team of maintenance planners, engineers, technical specialists, and facilities experts. Your work will directly contribute to the safety, reliability, and performance of RAF aircraft. Key Responsibilities Develop and manage maintenance plans for the RAF A400M fleet, ensuring all tasks are efficiently packaged and scheduled for execution. Input and maintain planning data, equipment details, manuals, specifications, and logistics parameters in the Ground Computer Information System (GCIS). Support post-delivery product and equipment needs, including repairs, modifications, and retrofits, in line with airworthiness standards and cost targets. Schedule aircraft configuration changes and major role changes, forecasting availability and capability for each aircraft. Provide recommendations for fleet tasking and availability, working closely with the Fleet Tasking Availability Management Coordinator and Flight Headquarters. Manage scheduled maintenance and flying programmes, proactively mitigating issues such as unserviceability, delays, and defects. Create and maintain the Integrated Through Life Plan (ITLP) to optimise fleet utilisation and availability. Lead projects and assignments as directed, and actively contribute to continuous improvement initiatives. What We're Looking For Minimum 5 years' experience in the airline, aviation, or aerospace industry. Strong background in maintenance planning and CAMO (Continuous Airworthiness Management Organisation). Security clearance (SC) or eligibility to obtain it (UK nationals only). Experience is valued over formal qualifications-bring your hands-on expertise! Why Join Us? Be part of a team that keeps the RAF flying safely and efficiently. Work in a collaborative, supportive environment where your ideas and contributions matter. Access ongoing professional development and the chance to work on high-impact projects. How to Apply If you're passionate about aviation and ready to take your career to new heights, we'd love to hear from you. Apply today and help shape the future of fleet maintenance for the Royal Air Force. Guidant Global is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates and strive to ensure our recruitment process is accessible to everyone.
