The Senior People Partner role focuses on delivering HR support within the business services industry, ensuring alignment with organisational goals. This is a regional role based across Northern Home Counties from St Albans, to Essex to Peterborough, working 3 days in the office and visiting other sites once a quarter. This position offers an exciting opportunity to influence and shape human resources practices. Client Details This organisation operates within the business services industry and is recognised as a well-established, medium-sized enterprise. They are committed to fostering a professional and collaborative working environment, with a focus on driving excellence across all departments. Description Provide strategic HR advice and guidance to management and leadership teams. Oversee and lead on employee relations, ensuring compliance with employment laws and best practices. Managing volume case work, up to complex cases and working with the business to mitigate future risk. Collaborate with department heads to identify and address training and development needs. Developing manager capability, supporting them to drive performance in their teams. Drive diversity, equity, and inclusion initiatives across the organisation. Monitor and report on HR metrics to support decision-making and performance improvements. Act as a trusted advisor, providing solutions to complex HR challenges. Profile A successful Senior People Partner should have: A strong background in Human Resources. Proven experience in employee relations, working at volume and up to complex cases. Demonstrated knowledge of employment law and HR best practices. Ability to build and maintain effective relationships with stakeholders at all levels. Exceptional problem-solving and decision-making skills. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position covering the Northern Home Counties Region. Supportive and professional working environment with a focus on growth and development. If you are a skilled HR professional eager to make a meaningful impact as a Senior People Partner, we encourage you to apply today!
May 14, 2026
Full time
The Senior People Partner role focuses on delivering HR support within the business services industry, ensuring alignment with organisational goals. This is a regional role based across Northern Home Counties from St Albans, to Essex to Peterborough, working 3 days in the office and visiting other sites once a quarter. This position offers an exciting opportunity to influence and shape human resources practices. Client Details This organisation operates within the business services industry and is recognised as a well-established, medium-sized enterprise. They are committed to fostering a professional and collaborative working environment, with a focus on driving excellence across all departments. Description Provide strategic HR advice and guidance to management and leadership teams. Oversee and lead on employee relations, ensuring compliance with employment laws and best practices. Managing volume case work, up to complex cases and working with the business to mitigate future risk. Collaborate with department heads to identify and address training and development needs. Developing manager capability, supporting them to drive performance in their teams. Drive diversity, equity, and inclusion initiatives across the organisation. Monitor and report on HR metrics to support decision-making and performance improvements. Act as a trusted advisor, providing solutions to complex HR challenges. Profile A successful Senior People Partner should have: A strong background in Human Resources. Proven experience in employee relations, working at volume and up to complex cases. Demonstrated knowledge of employment law and HR best practices. Ability to build and maintain effective relationships with stakeholders at all levels. Exceptional problem-solving and decision-making skills. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position covering the Northern Home Counties Region. Supportive and professional working environment with a focus on growth and development. If you are a skilled HR professional eager to make a meaningful impact as a Senior People Partner, we encourage you to apply today!
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
May 14, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
Supporter Development Manager Permanent 30 hours per week £37,275 full time equivalent (£29,820 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. As we develop our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future. This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice's visible ambassador focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys. You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. You work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
May 14, 2026
Full time
Supporter Development Manager Permanent 30 hours per week £37,275 full time equivalent (£29,820 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. As we develop our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future. This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice's visible ambassador focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys. You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. You work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
A fast-growing, multi-office accountancy firm in the South is expanding its tax team Your new company A fast-growing, multi-office accountancy firm in the South is expanding its tax team and is looking to appoint an experienced Tax Manager as part of that growth.This is not a replacement, a reshuffle, or a "someone's leaving so we need cover" role. It's a genuine growth hire, created because the client base (and ambition) has outgrown the current structure. Your new role This is a broad, hands-on Tax Manager position with real variety and proper autonomy.You'll manage a mixed portfolio of personal and corporate tax clients (largely OMBs), act as a trusted adviser on more complex tax matters, and play a key role in developing a growing tax team. Yes, there's compliance - but this role leans heavily towards advisory, oversight and leadership, rather than grinding through returns. You'll be involved in areas such as: Personal tax planning and complex compliance Corporate and owner-managed business tax advisory IHT, estate planning, CGT and R&D exposure ERS, P11Ds and ATED Reviewing work, mentoring juniors and managing workflows Working closely with senior leadership on client matters and department development In short: this is a proper manager role, not a senior stuck doing everyone else's work. What you'll need to succeed ATT/CTA qualified or active studierAround 4-5+ years' UK tax experienceStrong personal tax and compliance backgroundSome corporate tax and advisory exposureExperience reviewing work and supporting or managing a tax teamCommercial, client-facing and confident dealing with HMRCSomeone who enjoys tax but doesn't enjoy stagnation What you'll get in return £50,000+ salary, dependent on experience and qualificationsFull-time role with flexibility considered25 days holiday plus bank holidays, with buy/sell optionsEnhanced family leave policiesPension and a genuinely sociable cultureClear progression as the firm continues to grow What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 14, 2026
Full time
A fast-growing, multi-office accountancy firm in the South is expanding its tax team Your new company A fast-growing, multi-office accountancy firm in the South is expanding its tax team and is looking to appoint an experienced Tax Manager as part of that growth.This is not a replacement, a reshuffle, or a "someone's leaving so we need cover" role. It's a genuine growth hire, created because the client base (and ambition) has outgrown the current structure. Your new role This is a broad, hands-on Tax Manager position with real variety and proper autonomy.You'll manage a mixed portfolio of personal and corporate tax clients (largely OMBs), act as a trusted adviser on more complex tax matters, and play a key role in developing a growing tax team. Yes, there's compliance - but this role leans heavily towards advisory, oversight and leadership, rather than grinding through returns. You'll be involved in areas such as: Personal tax planning and complex compliance Corporate and owner-managed business tax advisory IHT, estate planning, CGT and R&D exposure ERS, P11Ds and ATED Reviewing work, mentoring juniors and managing workflows Working closely with senior leadership on client matters and department development In short: this is a proper manager role, not a senior stuck doing everyone else's work. What you'll need to succeed ATT/CTA qualified or active studierAround 4-5+ years' UK tax experienceStrong personal tax and compliance backgroundSome corporate tax and advisory exposureExperience reviewing work and supporting or managing a tax teamCommercial, client-facing and confident dealing with HMRCSomeone who enjoys tax but doesn't enjoy stagnation What you'll get in return £50,000+ salary, dependent on experience and qualificationsFull-time role with flexibility considered25 days holiday plus bank holidays, with buy/sell optionsEnhanced family leave policiesPension and a genuinely sociable cultureClear progression as the firm continues to grow What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Corporate Tax Compliance Delivery Senior Manager (or experienced Manager) - SME Team UK Lead Your new company You'll be joining a leading professional services firm with a strong UK presence, supporting a diverse and growing client base. The culture is collaborative, inclusive and people-focused, with a clear commitment to developing talent and creating meaningful impact for both clients and colleagues. You'll work alongside experienced professionals who value fresh thinking, teamwork and long-term relationships. Your new role As the SME Corporate Tax Compliance UK Lead, you'll take a leading role in delivering high-quality corporation tax compliance services to entrepreneurial and growth-focused businesses. You'll review and approve corporation tax computations and tax accounting, build trusted relationships with your client portfolio, and act as the corporate tax lead within the SME team. Working closely with partners and the wider tax function, you'll identify and progress tax opportunities while contributing to the development and upskilling of the broader team. What you'll need to succeed Extensive experience managing a portfolio of clients and delivering annual corporation tax compliance ATT (or equivalent) qualification (and ideally CTA) Strong, broad technical corporate tax knowledge A commercial mindset, with experience identifying tax and wider advisory opportunities Confidence building relationships with clients and internal stakeholders What you'll get in return This is an opportunity to be the UK lead for Corporate Tax Compliance in the National SME Team. You'll benefit from a supportive and inclusive working environment where your development is a priority. The role offers exposure to a varied SME client base, opportunities to work closely with senior stakeholders, and the chance to make a real impact within a growing team. In return, you can expect a competitive salary, flexible working arrangements/hybrid working (c. 2 days/week in the office), very limited admin burden/no WIP control and clear progression opportunities. Ready to take the next step in your corporate tax career? Apply now to be considered for this opportunity and find out how you can grow, belong and make an impact. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 14, 2026
Full time
Corporate Tax Compliance Delivery Senior Manager (or experienced Manager) - SME Team UK Lead Your new company You'll be joining a leading professional services firm with a strong UK presence, supporting a diverse and growing client base. The culture is collaborative, inclusive and people-focused, with a clear commitment to developing talent and creating meaningful impact for both clients and colleagues. You'll work alongside experienced professionals who value fresh thinking, teamwork and long-term relationships. Your new role As the SME Corporate Tax Compliance UK Lead, you'll take a leading role in delivering high-quality corporation tax compliance services to entrepreneurial and growth-focused businesses. You'll review and approve corporation tax computations and tax accounting, build trusted relationships with your client portfolio, and act as the corporate tax lead within the SME team. Working closely with partners and the wider tax function, you'll identify and progress tax opportunities while contributing to the development and upskilling of the broader team. What you'll need to succeed Extensive experience managing a portfolio of clients and delivering annual corporation tax compliance ATT (or equivalent) qualification (and ideally CTA) Strong, broad technical corporate tax knowledge A commercial mindset, with experience identifying tax and wider advisory opportunities Confidence building relationships with clients and internal stakeholders What you'll get in return This is an opportunity to be the UK lead for Corporate Tax Compliance in the National SME Team. You'll benefit from a supportive and inclusive working environment where your development is a priority. The role offers exposure to a varied SME client base, opportunities to work closely with senior stakeholders, and the chance to make a real impact within a growing team. In return, you can expect a competitive salary, flexible working arrangements/hybrid working (c. 2 days/week in the office), very limited admin burden/no WIP control and clear progression opportunities. Ready to take the next step in your corporate tax career? Apply now to be considered for this opportunity and find out how you can grow, belong and make an impact. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
May 14, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
The Body Shop International Limited
Winchester, Hampshire
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
May 14, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
May 14, 2026
Full time
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
May 14, 2026
Full time
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Our client makes theatre that entertains and inspires using its creativity, expertise and unique reach. They share unforgettable stories with millions of audience members across the UK and around the world on stage, on tour, in schools, on cinema screen and streaming at home. The organisation now requires a Senior Patrons Manager and Prospectus is pleased to lead the search. The Senior Patrons Manager will be responsible for leading the Patrons team to raise more than £2m per year from donors giving £1,000-£12,000 to the organisation each year. This includes five distinct levels of giving with amazing support in each, and the postholder will personally lead on the cultivation and stewardship of the two highest levels. Leading the Patrons Team and direct reports, the Senior Patrons Manager will maintain strong working relationships with colleagues in the development department and beyond, including maximising support through the American friends programme. The appointed candidate will have experience securing four and five figure gifts rom individuals and will have experience of managing relationships with high-net-worth individuals and senior volunteers, including providing bespoke tours and maximising engagement via events. The postholder will have experience of line management and will be stepping into an organisation planning the next three year business cycle, so experience of setting budgets and high levels of communication skills are essential. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
May 14, 2026
Full time
Our client makes theatre that entertains and inspires using its creativity, expertise and unique reach. They share unforgettable stories with millions of audience members across the UK and around the world on stage, on tour, in schools, on cinema screen and streaming at home. The organisation now requires a Senior Patrons Manager and Prospectus is pleased to lead the search. The Senior Patrons Manager will be responsible for leading the Patrons team to raise more than £2m per year from donors giving £1,000-£12,000 to the organisation each year. This includes five distinct levels of giving with amazing support in each, and the postholder will personally lead on the cultivation and stewardship of the two highest levels. Leading the Patrons Team and direct reports, the Senior Patrons Manager will maintain strong working relationships with colleagues in the development department and beyond, including maximising support through the American friends programme. The appointed candidate will have experience securing four and five figure gifts rom individuals and will have experience of managing relationships with high-net-worth individuals and senior volunteers, including providing bespoke tours and maximising engagement via events. The postholder will have experience of line management and will be stepping into an organisation planning the next three year business cycle, so experience of setting budgets and high levels of communication skills are essential. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Hybrid 6 Month Contract (Immediate Start) Potential to Extend We're currently looking for a detail-focused administrator to join a growing team during an exciting period of change and development. This is a fantastic opportunity to be part of a newly forming department, where you'll play a key role in supporting a high-performing commercial team. Initially offered 6 month contract, there is strong potential for extension and longer-term opportunities as the function continues to evolve. The Role This is a highly administrative position where accuracy and attention to detail are critical. You'll support Account Managers with the smooth processing of renewals and additional licences, ensuring everything is completed efficiently across multiple internal systems. Key Responsibilities: Process renewals and additional licence orders accurately Input and manage data across internal systems and portals Set up and manage invoicing processes Support Account Managers with day-to-day administrative tasks Maintain high levels of accuracy and attention to detail at all times What We're Looking For: Strong administrative experience in a fast-paced environment High attention to detail and a methodical approach to work Good Excel skills, including Pivot Tables and Lookups, desirable Confident working across multiple systems A proactive, team-oriented attitude What's On Offer: Hybrid working with a supportive and sociable team Opportunity to be part of a growing, evolving department Potential for contract extension or longer-term opportunities If you're immediately available and enjoy working in a structured, detail-driven role, I'd be keen to speak with you. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
May 14, 2026
Full time
Hybrid 6 Month Contract (Immediate Start) Potential to Extend We're currently looking for a detail-focused administrator to join a growing team during an exciting period of change and development. This is a fantastic opportunity to be part of a newly forming department, where you'll play a key role in supporting a high-performing commercial team. Initially offered 6 month contract, there is strong potential for extension and longer-term opportunities as the function continues to evolve. The Role This is a highly administrative position where accuracy and attention to detail are critical. You'll support Account Managers with the smooth processing of renewals and additional licences, ensuring everything is completed efficiently across multiple internal systems. Key Responsibilities: Process renewals and additional licence orders accurately Input and manage data across internal systems and portals Set up and manage invoicing processes Support Account Managers with day-to-day administrative tasks Maintain high levels of accuracy and attention to detail at all times What We're Looking For: Strong administrative experience in a fast-paced environment High attention to detail and a methodical approach to work Good Excel skills, including Pivot Tables and Lookups, desirable Confident working across multiple systems A proactive, team-oriented attitude What's On Offer: Hybrid working with a supportive and sociable team Opportunity to be part of a growing, evolving department Potential for contract extension or longer-term opportunities If you're immediately available and enjoy working in a structured, detail-driven role, I'd be keen to speak with you. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Look Ahead Care Support and Housing
Bracknell, Berkshire
We're looking for a kind, compassionate and resilient Service Manager to join our Young People Social Care Service in Bracknell. £ 41,200.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers. We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Responsible for maintaining quarterly staff succession plans Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation About you: Ability to lead and motivate staff to deliver excellent services Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
May 14, 2026
Full time
We're looking for a kind, compassionate and resilient Service Manager to join our Young People Social Care Service in Bracknell. £ 41,200.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers. We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Responsible for maintaining quarterly staff succession plans Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation About you: Ability to lead and motivate staff to deliver excellent services Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Deeside based Business Development Manager's Role working for Pallet, Warehousing and Haulage Distribution business who are part of one of the UKs premier Pallet Networks This is a dynamic role, managing and developing a quality pipeline, converting opportunities to actively trading customers and maintaining those long-term relationships. As well as building relationships with new prospects, you will have responsibility for nominated existing customers. This is not transactional selling but developing quality storage and distribution solutions that deliver great value for our clients customers, building partnerships and supporting our customers' business growth. Responsible for the entire prospect life cycle, you will have ownership of new business acquisition pipeline. You will be achieving agreed revenue and profitability targets, securing long-term business which will drive our business forward. The role is both office based in Deeside and field based, supported by our clients Commercial and Operational teams, building on the excellent reputation Edge have within the local region, and the wider industry. Key Objectives - New Business Generation - Generating, qualifying, and warming leads to maintain a high-quality pipeline of prospects. - Relationship building with prospects and existing contacts, developing storage and distribution solutions to meet their individual needs - Prepare and present proposals or tender responses that convey our Pallet Distribution clients capability and suitability - Converting and delivering new business volumes which achieves commercial targets - Communicating and onboarding new business, handing over to our clients Operational team once fully trading - Actively seek opportunities and referrals to continually build our sales pipeline - Support the operational team to engage with existing customers through regular structured reviews identifying any additional opportunities - Periodically re-engage with lapsed customers and lost opportunities Commercial Rates - Working closely with Operational colleagues, agree rates with customers and prospects that achieve desired profit margins - Understanding competitor pricing and our clients position in the market Administration - Maximising the use of our Capsule CRM system to record opportunities, maintain an accurate pipeline and forecast sales volumes - Present trends, margin analysis and pipeline values monthly to senior leadership team - Communicate areas of focus, achievement of goals and engage with all levels of the business - Ensuring that all commercial related documentation is updated and on brand - Maximise personal LinkedIn presence to drive engagement levels and identify opportunities - Social media content generation to drive brand and engagement levels KPI's & Measures: - Commercial performance - achieve agreed revenue levels per service stream - Profitability - agreed customer rates achieve target gross profit margin - Pipeline - maintain target pipeline value for each revenue stream - Compliance - procedures and verification checks adhered to, Capsule CRM super user - Activity levels - productivity and contact points achieved Required Skills - Commercial Achievement - Ability to close sales and achieve targets - Self-Motivated - Personal and company progression in alignment - Resilient - Ability to continually learn, develop and thrive in commercial environments - Business Awareness - Understand business need, ability to build solutions-based proposals - Professional Manner - Excellent written, verbal and face to face communication - Champion - Service, brand, and performance - Positive Attitude - demonstrate the clients culture of ambition, commitment and caring - Initiative - Proactive approach and problem solver - Flexibility - within the role and actively supporting strategic direction - Health & Safety - support zero-harm culture across the site and at operational locations Hybrid working - On site, off site at customer/prospect meetings with use of pool car for business use Working Hours - 40 contracted hours per week - 08:30 to 17:30 Monday to Friday
May 14, 2026
Full time
Deeside based Business Development Manager's Role working for Pallet, Warehousing and Haulage Distribution business who are part of one of the UKs premier Pallet Networks This is a dynamic role, managing and developing a quality pipeline, converting opportunities to actively trading customers and maintaining those long-term relationships. As well as building relationships with new prospects, you will have responsibility for nominated existing customers. This is not transactional selling but developing quality storage and distribution solutions that deliver great value for our clients customers, building partnerships and supporting our customers' business growth. Responsible for the entire prospect life cycle, you will have ownership of new business acquisition pipeline. You will be achieving agreed revenue and profitability targets, securing long-term business which will drive our business forward. The role is both office based in Deeside and field based, supported by our clients Commercial and Operational teams, building on the excellent reputation Edge have within the local region, and the wider industry. Key Objectives - New Business Generation - Generating, qualifying, and warming leads to maintain a high-quality pipeline of prospects. - Relationship building with prospects and existing contacts, developing storage and distribution solutions to meet their individual needs - Prepare and present proposals or tender responses that convey our Pallet Distribution clients capability and suitability - Converting and delivering new business volumes which achieves commercial targets - Communicating and onboarding new business, handing over to our clients Operational team once fully trading - Actively seek opportunities and referrals to continually build our sales pipeline - Support the operational team to engage with existing customers through regular structured reviews identifying any additional opportunities - Periodically re-engage with lapsed customers and lost opportunities Commercial Rates - Working closely with Operational colleagues, agree rates with customers and prospects that achieve desired profit margins - Understanding competitor pricing and our clients position in the market Administration - Maximising the use of our Capsule CRM system to record opportunities, maintain an accurate pipeline and forecast sales volumes - Present trends, margin analysis and pipeline values monthly to senior leadership team - Communicate areas of focus, achievement of goals and engage with all levels of the business - Ensuring that all commercial related documentation is updated and on brand - Maximise personal LinkedIn presence to drive engagement levels and identify opportunities - Social media content generation to drive brand and engagement levels KPI's & Measures: - Commercial performance - achieve agreed revenue levels per service stream - Profitability - agreed customer rates achieve target gross profit margin - Pipeline - maintain target pipeline value for each revenue stream - Compliance - procedures and verification checks adhered to, Capsule CRM super user - Activity levels - productivity and contact points achieved Required Skills - Commercial Achievement - Ability to close sales and achieve targets - Self-Motivated - Personal and company progression in alignment - Resilient - Ability to continually learn, develop and thrive in commercial environments - Business Awareness - Understand business need, ability to build solutions-based proposals - Professional Manner - Excellent written, verbal and face to face communication - Champion - Service, brand, and performance - Positive Attitude - demonstrate the clients culture of ambition, commitment and caring - Initiative - Proactive approach and problem solver - Flexibility - within the role and actively supporting strategic direction - Health & Safety - support zero-harm culture across the site and at operational locations Hybrid working - On site, off site at customer/prospect meetings with use of pool car for business use Working Hours - 40 contracted hours per week - 08:30 to 17:30 Monday to Friday
High-Earning European Road Freight Sales Specialist - UK Remote/Hybrid Are you a tenacious, results-driven road freight sales professional ready to flip the script on European logistics? An ambitious, well-established UK logistics firm is seeking a top-tier Sales Specialist to spearhead the rapid expansion of its European Full Load (FTL) Road Freight services. This is a crucial role for a self-starter who thrives on building their own pipeline and has a proven track record of success in a target-driven environment. The Opportunity Our client is a financially robust and growing organisation, recently investing a state-of-the-art, purpose-built head office. While their current focus is domestic, they are strategically committed to significantly increasing their European freight forwarding arm. This is a chance to be instrumental in that transformation and shape the future growth of the business. You will be joining a highly collaborative, successful sales team that understands the blend of operations and sales, giving you deep product knowledge and support. This role will be the most senior sales role in the team, with a 100% focus on new business. What You'll Be Selling Your primary focus will be on Full Load (FTL) road freight services from the UK into key continental markets. What We're Looking For We need a dedicated "hunter" with specific experience selling European road freight. You will possess: Deep Market Knowledge: A clear understanding of the target customer base - specifically those shipping between 3 and 20 FTLs per week into the core target locations. Proven Autonomy: Demonstrable success in a role where you are responsible for end-to-end sales, including self-generation of leads and building a robust sales pipeline Tech Savviness: Experience using CRM platforms Remote Success: If working remotely, a proven history of high performance and success in a home-based sales role is essential. Location and Work Style Flexible UK Base: You can be based anywhere in the UK. Initial Immersion: The first 3 weeks will be spent at the Head Office, fully immersed in the team and systems. Hybrid Model: Following the initial period, the working pattern will be flexible, determined by your location and workload needs, but regular visits to Head Office for team alignment and development will be encouraged. Compensation and Benefits The client is genuinely open to structuring a highly competitive package that attracts the best talent. Compensation will be tailored to the individual's experience and proven revenue generation capability, with the expectation that the successful candidate will cover their costs and become profitable within their first year. Salary & Commission - Highly competitive and negotiable, dependent on experience and performance. Car Allowance - Provided, dependent on the final grade of the role. Holiday - 25 days annual leave plus UK Bank Holidays. Health & Wellness - Access to private healthcare scheme, dependent on the final grade of the role. Career Progression - Clear pathway to build and lead a dedicated team as the European division grows. Application Process - If you are a driven, ambitious freight sales expert ready for your next major challenge and the chance to lead market growth, apply now. Apply Today Confidentiality Assured
May 14, 2026
Full time
High-Earning European Road Freight Sales Specialist - UK Remote/Hybrid Are you a tenacious, results-driven road freight sales professional ready to flip the script on European logistics? An ambitious, well-established UK logistics firm is seeking a top-tier Sales Specialist to spearhead the rapid expansion of its European Full Load (FTL) Road Freight services. This is a crucial role for a self-starter who thrives on building their own pipeline and has a proven track record of success in a target-driven environment. The Opportunity Our client is a financially robust and growing organisation, recently investing a state-of-the-art, purpose-built head office. While their current focus is domestic, they are strategically committed to significantly increasing their European freight forwarding arm. This is a chance to be instrumental in that transformation and shape the future growth of the business. You will be joining a highly collaborative, successful sales team that understands the blend of operations and sales, giving you deep product knowledge and support. This role will be the most senior sales role in the team, with a 100% focus on new business. What You'll Be Selling Your primary focus will be on Full Load (FTL) road freight services from the UK into key continental markets. What We're Looking For We need a dedicated "hunter" with specific experience selling European road freight. You will possess: Deep Market Knowledge: A clear understanding of the target customer base - specifically those shipping between 3 and 20 FTLs per week into the core target locations. Proven Autonomy: Demonstrable success in a role where you are responsible for end-to-end sales, including self-generation of leads and building a robust sales pipeline Tech Savviness: Experience using CRM platforms Remote Success: If working remotely, a proven history of high performance and success in a home-based sales role is essential. Location and Work Style Flexible UK Base: You can be based anywhere in the UK. Initial Immersion: The first 3 weeks will be spent at the Head Office, fully immersed in the team and systems. Hybrid Model: Following the initial period, the working pattern will be flexible, determined by your location and workload needs, but regular visits to Head Office for team alignment and development will be encouraged. Compensation and Benefits The client is genuinely open to structuring a highly competitive package that attracts the best talent. Compensation will be tailored to the individual's experience and proven revenue generation capability, with the expectation that the successful candidate will cover their costs and become profitable within their first year. Salary & Commission - Highly competitive and negotiable, dependent on experience and performance. Car Allowance - Provided, dependent on the final grade of the role. Holiday - 25 days annual leave plus UK Bank Holidays. Health & Wellness - Access to private healthcare scheme, dependent on the final grade of the role. Career Progression - Clear pathway to build and lead a dedicated team as the European division grows. Application Process - If you are a driven, ambitious freight sales expert ready for your next major challenge and the chance to lead market growth, apply now. Apply Today Confidentiality Assured
Are you a driven B2B sales professional looking for a lucrative, relationship-focused role? Our client, a rapidly expanding leader in pallet logistics and services, is seeking an experienced and ambitious Pallet Service Business Development Manager to join their high-performing team. This is a fantastic opportunity for a new business hunter who excels in face-to-face sales and thrives on building long-term customer relationships. If you are currently selling logistics, freight, or B2B services and are ready for a move that offers exceptional earning potential and a supportive environment, we want to hear from you. The Role: What You'll Be Doing This is a dynamic, field-based role focused on acquiring and developing new business across a wide range of industries. Your core target customer will be businesses that require consistent, high-volume pallet services, typically sending pallets each night. New Business Acquisition: Identifying, targeting, and securing new accounts through market research and networking. Face-to-Face Meetings: Conducting high-quality meetings with decision-makers to present pallet service solutions tailored to their specific logistical needs. Quoting and Proposal Generation: Preparing detailed and competitive quotes and proposals. Relationship Building: Establishing and nurturing long-term, profitable relationships with new clients. Follow-Up and Negotiation: Managing the sales pipeline, diligently following up on leads, and negotiating contract terms to close sales. The Rewards: Package and Support We recognise and reward top talent. This role offers an attractive package designed to maximize your success and earnings. Basic £45,000 - £55,000 (Dependent on experience) Uncapped, market-leading high commission structure Exceptional OTE Generous Car Allowance Dedicated Internal Telesales Team to assist with Appointment Setting Supportive leadership team and a collaborative, encouraging culture About You: What We're Looking For Proven track record of success in B2B new business development, ideally within logistics, freight, distribution, or a related service industry. Exceptional communication, presentation, and negotiation skills. A self-starter with a hunter mentality, driven by targets and commission. Proficiency in managing a sales pipeline and CRM system. A genuine desire to build and maintain strong customer relationships. Ready to transport your career to the next level? Apply now by submitting your CV. We look forward to discussing this opportunity with you.
May 14, 2026
Full time
Are you a driven B2B sales professional looking for a lucrative, relationship-focused role? Our client, a rapidly expanding leader in pallet logistics and services, is seeking an experienced and ambitious Pallet Service Business Development Manager to join their high-performing team. This is a fantastic opportunity for a new business hunter who excels in face-to-face sales and thrives on building long-term customer relationships. If you are currently selling logistics, freight, or B2B services and are ready for a move that offers exceptional earning potential and a supportive environment, we want to hear from you. The Role: What You'll Be Doing This is a dynamic, field-based role focused on acquiring and developing new business across a wide range of industries. Your core target customer will be businesses that require consistent, high-volume pallet services, typically sending pallets each night. New Business Acquisition: Identifying, targeting, and securing new accounts through market research and networking. Face-to-Face Meetings: Conducting high-quality meetings with decision-makers to present pallet service solutions tailored to their specific logistical needs. Quoting and Proposal Generation: Preparing detailed and competitive quotes and proposals. Relationship Building: Establishing and nurturing long-term, profitable relationships with new clients. Follow-Up and Negotiation: Managing the sales pipeline, diligently following up on leads, and negotiating contract terms to close sales. The Rewards: Package and Support We recognise and reward top talent. This role offers an attractive package designed to maximize your success and earnings. Basic £45,000 - £55,000 (Dependent on experience) Uncapped, market-leading high commission structure Exceptional OTE Generous Car Allowance Dedicated Internal Telesales Team to assist with Appointment Setting Supportive leadership team and a collaborative, encouraging culture About You: What We're Looking For Proven track record of success in B2B new business development, ideally within logistics, freight, distribution, or a related service industry. Exceptional communication, presentation, and negotiation skills. A self-starter with a hunter mentality, driven by targets and commission. Proficiency in managing a sales pipeline and CRM system. A genuine desire to build and maintain strong customer relationships. Ready to transport your career to the next level? Apply now by submitting your CV. We look forward to discussing this opportunity with you.
Job Title: Business Development Manager - Freight Forwarding Location: Based remotely covering the North of the UK About the Role We are looking for a driven and commercially focused Freight Forwarding Business Development Manager to join my client's growing team . This role is responsible for achieving sales targets through a combination of new business generation and development of existing accounts. You will play a key role in building strong client relationships, identifying opportunities, and promoting a broad range of multimodal services. Selling and promoting freight forwarding services, mainly sea freight services, across the north of the UK, from North Birmingham up to Scotland This is an excellent opportunity for a motivated freight sales professional who thrives in a fast-paced environment and enjoys delivering tailored solutions to clients. Key Responsibilities Build and develop relationships with new, lapsed, and existing clients Conduct face-to-face meetings to understand client needs and present tailored solutions Achieve agreed sales targets including revenue, pipeline, and activity levels Build and maintain a strong pipeline of customer opportunities Keep client records accurate and up to date within the CRM system Stay informed on market trends, competitor activity, and industry developments Promote new service offerings to clients Support improvements to the overall client journey and experience Assist with client entertainment and relationship-building activities when required Carry out any other reasonable duties as requested Skills & Experience Strong Sea freight forwarding sales experience Strong sales and customer service skills with the ability to build relationships across cultures and countries Excellent verbal and written communication skills Confident presenter with the ability to deliver compelling solutions Good Microsoft Office skills Highly organised with strong time management Experience using CRM systems Knowledge of supplier services and changing market conditions Understanding of multimodal service offerings (desirable) Key Behaviours Personable, professional, and approachable Positive and engaging with a collaborative mindset Self-motivated and able to work independently Able to thrive in a fast-paced environment Strong organisational and prioritisation skills Results-focused with a strong drive to succeed Team player with a proactive attitude Salary & Benefits Salary 50,000 to 75,000 Monthly Bonus scheme Car Allowance Pension 25 Days holiday
May 14, 2026
Full time
Job Title: Business Development Manager - Freight Forwarding Location: Based remotely covering the North of the UK About the Role We are looking for a driven and commercially focused Freight Forwarding Business Development Manager to join my client's growing team . This role is responsible for achieving sales targets through a combination of new business generation and development of existing accounts. You will play a key role in building strong client relationships, identifying opportunities, and promoting a broad range of multimodal services. Selling and promoting freight forwarding services, mainly sea freight services, across the north of the UK, from North Birmingham up to Scotland This is an excellent opportunity for a motivated freight sales professional who thrives in a fast-paced environment and enjoys delivering tailored solutions to clients. Key Responsibilities Build and develop relationships with new, lapsed, and existing clients Conduct face-to-face meetings to understand client needs and present tailored solutions Achieve agreed sales targets including revenue, pipeline, and activity levels Build and maintain a strong pipeline of customer opportunities Keep client records accurate and up to date within the CRM system Stay informed on market trends, competitor activity, and industry developments Promote new service offerings to clients Support improvements to the overall client journey and experience Assist with client entertainment and relationship-building activities when required Carry out any other reasonable duties as requested Skills & Experience Strong Sea freight forwarding sales experience Strong sales and customer service skills with the ability to build relationships across cultures and countries Excellent verbal and written communication skills Confident presenter with the ability to deliver compelling solutions Good Microsoft Office skills Highly organised with strong time management Experience using CRM systems Knowledge of supplier services and changing market conditions Understanding of multimodal service offerings (desirable) Key Behaviours Personable, professional, and approachable Positive and engaging with a collaborative mindset Self-motivated and able to work independently Able to thrive in a fast-paced environment Strong organisational and prioritisation skills Results-focused with a strong drive to succeed Team player with a proactive attitude Salary & Benefits Salary 50,000 to 75,000 Monthly Bonus scheme Car Allowance Pension 25 Days holiday
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
May 14, 2026
Full time
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
Development Manager for Yorkshire Dales Millennium Trust Consultants Ltd Full time 35 hours per week (part-time considered) £39,010 - £44,303 Initial 18 month fixed contract with the aim that this will become a permanent role if successful Mix of office and home working Yorkshire Dales Millennium Trust (YDMT) is seeking a driven and entrepreneurial professional to lead and grow our charity s trading arm, YDMTCL. This is a newly created and exciting opportunity for someone with strong business development and leadership skills to build on the success of our Landscape Design team, while also originating and leading your own projects to strengthen commercial performance and impact. About the role YDMTCL currently delivers landscape design services through a team of two Landscape Architects, working across urban, rural and community regeneration projects. The team combines strong technical expertise with creative design skills to deliver high quality green infrastructure and green space solutions. The company currently has an annual turnover of under £100,000 and a clear ambition to double this over the next two to three years. The postholder will play a key role in driving this growth and will be expected to make significant progress towards this target during the 18 month contract period. All profits generated by YDMTCL are gifted back to the charity, directly supporting its charitable objectives. This role will be primarily focused on the trading company, with approximately 90% of time dedicated to YDMTCL and up to 10% supporting the wider charity. You will originate and lead your own projects, creating vital new income streams for the organisation. Your work will focus on integrating ecology and landscape design to deliver innovative, high quality projects that contribute meaningfully to nature recovery. We believe the role will be a highly rewarding one, and a real opportunity for someone to shape, lead and take ownership of YDMTCL, while working for a fantastic organisation and benefiting this wonderful area and its communities. About you We are seeking an experienced professional with a strong track record of working in multidisciplinary environments to lead and grow YDMTCL. You will bring proven business development and leadership skills to support and expand our Landscape Design team, building on its existing success and increasing commercial performance. Commercially astute, you will demonstrate a strong history of income generation and business growth, ideally within conservation, land management, landscape design and/or ecology. You will lead the development of vital new income streams, building and delivering an active pipeline of revenue generating projects aligned with the charity s aims. About Yorkshire Dales Millennium Trust YDMT is a charity doing big things to help to protect and enhance People, Landscape and Wildlife in the Yorkshire Dales. For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our new three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.
May 14, 2026
Full time
Development Manager for Yorkshire Dales Millennium Trust Consultants Ltd Full time 35 hours per week (part-time considered) £39,010 - £44,303 Initial 18 month fixed contract with the aim that this will become a permanent role if successful Mix of office and home working Yorkshire Dales Millennium Trust (YDMT) is seeking a driven and entrepreneurial professional to lead and grow our charity s trading arm, YDMTCL. This is a newly created and exciting opportunity for someone with strong business development and leadership skills to build on the success of our Landscape Design team, while also originating and leading your own projects to strengthen commercial performance and impact. About the role YDMTCL currently delivers landscape design services through a team of two Landscape Architects, working across urban, rural and community regeneration projects. The team combines strong technical expertise with creative design skills to deliver high quality green infrastructure and green space solutions. The company currently has an annual turnover of under £100,000 and a clear ambition to double this over the next two to three years. The postholder will play a key role in driving this growth and will be expected to make significant progress towards this target during the 18 month contract period. All profits generated by YDMTCL are gifted back to the charity, directly supporting its charitable objectives. This role will be primarily focused on the trading company, with approximately 90% of time dedicated to YDMTCL and up to 10% supporting the wider charity. You will originate and lead your own projects, creating vital new income streams for the organisation. Your work will focus on integrating ecology and landscape design to deliver innovative, high quality projects that contribute meaningfully to nature recovery. We believe the role will be a highly rewarding one, and a real opportunity for someone to shape, lead and take ownership of YDMTCL, while working for a fantastic organisation and benefiting this wonderful area and its communities. About you We are seeking an experienced professional with a strong track record of working in multidisciplinary environments to lead and grow YDMTCL. You will bring proven business development and leadership skills to support and expand our Landscape Design team, building on its existing success and increasing commercial performance. Commercially astute, you will demonstrate a strong history of income generation and business growth, ideally within conservation, land management, landscape design and/or ecology. You will lead the development of vital new income streams, building and delivering an active pipeline of revenue generating projects aligned with the charity s aims. About Yorkshire Dales Millennium Trust YDMT is a charity doing big things to help to protect and enhance People, Landscape and Wildlife in the Yorkshire Dales. For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our new three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Make an impact in one of the UK's largest Indirect Tax teams Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed. Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Tax Manager, you'll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You'll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms' criteria and liaising with HMRC. You'll develop business and seek opportunities to ensure the continued growth of the team. This role is a key one and will work in close partnership with our Partners & Directors. You'll be someone with Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT Ability to manage a large and varied portfolio Ability and desire to actively seek opportunities for further work Experience of dealing directly with HMRC Experience of dealing with client senior management and key stakeholders Educated to degree level. CTA qualified or equivalent an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Make an impact in one of the UK's largest Indirect Tax teams Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed. Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Tax Manager, you'll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You'll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms' criteria and liaising with HMRC. You'll develop business and seek opportunities to ensure the continued growth of the team. This role is a key one and will work in close partnership with our Partners & Directors. You'll be someone with Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT Ability to manage a large and varied portfolio Ability and desire to actively seek opportunities for further work Experience of dealing directly with HMRC Experience of dealing with client senior management and key stakeholders Educated to degree level. CTA qualified or equivalent an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. J oin Our Dynamic Team as a Faculty Manager in Audit Stream L&D! Are you passionate about creating exceptional learning experiences? Are you ready to broaden your horizons and have a significant impact on programme delivery? At BDO, our facilitators are the lifeblood of our programmes. They dedicate their time and energy to support our people to develop knowledge and skills that will enable them to be at their best on audits. Our Faculty Managers are pivotal in supporting our facilitators - they are the engine behind the Faculty strategy and manage all aspects of delivery from facilitator identification through to evaluation, facilitator upskilling to recognition processes. Why join us? Strategic Leadership: Drive on our Faculty strategy to elevate ou r programme delivery a nd support a thriving learning culture which meets business needs and delivers on strategic aims . Be a key played in managing Faculty performance, identifying delivery risk and proposing viable solutions to maintain the quality of our learning programmes. Manage key stakeholder relationships: Partner senior stakeholders across the stream to deliver effective, tailored, localised learning through the efficient development and management of our . Provide relevant information, upskilling and coaching as needed to facilitators, helping them excel in delivery of our programmes. Innovation and continuous improvement: Be part of a team that values innovation, collaboration, and continuous improvement. Drive change and make a difference in the learning journey of our Audit stream. Key responsibilities: D rive the d evelop ment and maint enance of the Faculty strategy to align with business needs and mitigate risks related to programme delivery. Ensure the Faculty consistently meets business outcomes through effective management and coordination. Assess Faculty effectiveness, identify challenges and successes, and present solutions to the Leadership Team and those charged with governance. Provide onsite project management and facilitation support for programme delivery when needed. Develop and maintain strong stakeholder relationships to support execution of the Faculty strategy . Monitor faculty utilisation and performance, report on risks, and propose commercial solutions. Coach Faculty members to enhance their skills for delivering Audit L&D programmes and serve as a specialist L&D facilitator when needed. Work collaboratively with wider L&D to ensure facilitator needs are considered appropriately and adequate facilitator support is put in place across our programmes. Introduce new ideas and innovations to improve programme delivery and learner experience, while streamlining processes for efficiency. What We're Looking For: Manager (or equivalent) with an interest / passion for Learning & Development. Strong communication , presentation, and relationship-building skills. Ability to work independently and collaboratively. Attention to detail, e xcellent an alytical and project management skills. Understanding of systems, processes and controls would be beneficial. Focus on operational excellence and quality. Formal L&D qualifications are a plus but not essential. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. J oin Our Dynamic Team as a Faculty Manager in Audit Stream L&D! Are you passionate about creating exceptional learning experiences? Are you ready to broaden your horizons and have a significant impact on programme delivery? At BDO, our facilitators are the lifeblood of our programmes. They dedicate their time and energy to support our people to develop knowledge and skills that will enable them to be at their best on audits. Our Faculty Managers are pivotal in supporting our facilitators - they are the engine behind the Faculty strategy and manage all aspects of delivery from facilitator identification through to evaluation, facilitator upskilling to recognition processes. Why join us? Strategic Leadership: Drive on our Faculty strategy to elevate ou r programme delivery a nd support a thriving learning culture which meets business needs and delivers on strategic aims . Be a key played in managing Faculty performance, identifying delivery risk and proposing viable solutions to maintain the quality of our learning programmes. Manage key stakeholder relationships: Partner senior stakeholders across the stream to deliver effective, tailored, localised learning through the efficient development and management of our . Provide relevant information, upskilling and coaching as needed to facilitators, helping them excel in delivery of our programmes. Innovation and continuous improvement: Be part of a team that values innovation, collaboration, and continuous improvement. Drive change and make a difference in the learning journey of our Audit stream. Key responsibilities: D rive the d evelop ment and maint enance of the Faculty strategy to align with business needs and mitigate risks related to programme delivery. Ensure the Faculty consistently meets business outcomes through effective management and coordination. Assess Faculty effectiveness, identify challenges and successes, and present solutions to the Leadership Team and those charged with governance. Provide onsite project management and facilitation support for programme delivery when needed. Develop and maintain strong stakeholder relationships to support execution of the Faculty strategy . Monitor faculty utilisation and performance, report on risks, and propose commercial solutions. Coach Faculty members to enhance their skills for delivering Audit L&D programmes and serve as a specialist L&D facilitator when needed. Work collaboratively with wider L&D to ensure facilitator needs are considered appropriately and adequate facilitator support is put in place across our programmes. Introduce new ideas and innovations to improve programme delivery and learner experience, while streamlining processes for efficiency. What We're Looking For: Manager (or equivalent) with an interest / passion for Learning & Development. Strong communication , presentation, and relationship-building skills. Ability to work independently and collaboratively. Attention to detail, e xcellent an alytical and project management skills. Understanding of systems, processes and controls would be beneficial. Focus on operational excellence and quality. Formal L&D qualifications are a plus but not essential. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.