Assistant Manager - South Croydon, Surrey Salary: £30,000 - £32,000 Lobster Recruitment are acting on behalf of their client, a well-established garage door installation company, seeking an Assistant Manager. Responsibilities: • Assist Branch Manager with all operational and administrative tasks • Handle enquiries and sales • Respond to emails and telephone enquiries • Deal with customers face-to-face • click apply for full job details
May 15, 2026
Full time
Assistant Manager - South Croydon, Surrey Salary: £30,000 - £32,000 Lobster Recruitment are acting on behalf of their client, a well-established garage door installation company, seeking an Assistant Manager. Responsibilities: • Assist Branch Manager with all operational and administrative tasks • Handle enquiries and sales • Respond to emails and telephone enquiries • Deal with customers face-to-face • click apply for full job details
Branch Manager - Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff click apply for full job details
May 15, 2026
Full time
Branch Manager - Watford, Herts Salary: £36,000 - £38,000 + Bonuses + Car. Lobster Recruitment are acting on behalf of their client, a leading garage door and home improvement installation company, seeking an experienced Branch Manager for their Watford branch. Responsibilities: • Manage a team of 4 staff click apply for full job details
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £65,000, DOE, plus benefits package Manchester (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance and margin growth, 26 days holiday+ bank, private pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Oct 06, 2025
Full time
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £65,000, DOE, plus benefits package Manchester (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance and margin growth, 26 days holiday+ bank, private pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £65,000, DOE, plus benefits package Birmingham (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance and margin growth, 26 days holiday+ bank, private pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Oct 06, 2025
Full time
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £65,000, DOE, plus benefits package Birmingham (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance and margin growth, 26 days holiday+ bank, private pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Oct 04, 2025
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 03, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Branch Manager - Ashford, Kent No weekends, no evenings! Sociable hours in an established, positive environment! Who we are We're CCF, part of the Travis Perkins Group, and we're all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we've got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we're passionate about delivering exactly what our customers need-when they need it! What you'll be doing As Branch Manager at our Ashford branch, you'll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers first-class service with safety at the heart of everything. With a dynamic team of 13 colleagues to lead, you'll champion a sales and safety culture, helping our teams to achieve sales excellence and operational consistency. You'll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We're all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile! At Ashford CCF, our Branch Manager will be supported by an established team who modestly boast long-service and a refined skillset that makes them experts in their roles. You'll be an improvement-driven professional, keeping an eye on the future to support our plans for growing this branch within a bouyant, sales-favourable market. What's in it for You? You'll be at the heart of the construction industry, providing top-quality materials for creating better, more sustainable buildings. You'll be part of a dynamic, expert team with over 35 branches across the UK, helping builders and contractors get the job done right, on time, and within budget. With a strong focus on customer care, sustainability, and technical expertise, joining CCF means you'll be in the business of making a real impact. Plus, you'll have plenty of opportunities for career growth and development in a supportive and rewarding environment.We offer: Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more! Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover. Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities. Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs. Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines. Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement. Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times. Who you are You'll need to be: A Proven Leader, with at least two years of leadership experience in the merchant industry Commercially focused with mindfulness to smooth operational excellence Hungry and ambitious to surpass expectation and smash targets A team builder , capable of cultivating culture and nurturing your team's development An accountable professiona l , insistent on a strong work ethic and balancing collaboration with ownership How to Apply Ready to take the next step in your career? Apply now and join a company that truly values its people. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. /BM/Untiered
Oct 03, 2025
Full time
Branch Manager - Ashford, Kent No weekends, no evenings! Sociable hours in an established, positive environment! Who we are We're CCF, part of the Travis Perkins Group, and we're all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we've got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we're passionate about delivering exactly what our customers need-when they need it! What you'll be doing As Branch Manager at our Ashford branch, you'll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers first-class service with safety at the heart of everything. With a dynamic team of 13 colleagues to lead, you'll champion a sales and safety culture, helping our teams to achieve sales excellence and operational consistency. You'll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We're all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile! At Ashford CCF, our Branch Manager will be supported by an established team who modestly boast long-service and a refined skillset that makes them experts in their roles. You'll be an improvement-driven professional, keeping an eye on the future to support our plans for growing this branch within a bouyant, sales-favourable market. What's in it for You? You'll be at the heart of the construction industry, providing top-quality materials for creating better, more sustainable buildings. You'll be part of a dynamic, expert team with over 35 branches across the UK, helping builders and contractors get the job done right, on time, and within budget. With a strong focus on customer care, sustainability, and technical expertise, joining CCF means you'll be in the business of making a real impact. Plus, you'll have plenty of opportunities for career growth and development in a supportive and rewarding environment.We offer: Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more! Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover. Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities. Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs. Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines. Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement. Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times. Who you are You'll need to be: A Proven Leader, with at least two years of leadership experience in the merchant industry Commercially focused with mindfulness to smooth operational excellence Hungry and ambitious to surpass expectation and smash targets A team builder , capable of cultivating culture and nurturing your team's development An accountable professiona l , insistent on a strong work ethic and balancing collaboration with ownership How to Apply Ready to take the next step in your career? Apply now and join a company that truly values its people. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. /BM/Untiered
Branch Manager - Borehamwood, Hertfordshire No weekends, no evenings! Sociable hours in an established, positive environment! Who we are We're CCF, part of the Travis Perkins Group, and we're all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we've got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we're passionate about delivering exactly what our customers need-when they need it! What you'll be doing As Branch Manager at our Borehamwood branch, you'll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers first-class service with safety at the heart of everything. With a dynamic team of 13 colleagues to lead, you'll champion a sales and safety culture, helping our teams to achieve sales excellence and operational consistency. You'll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We're all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile! At Borehamwood CCF, our Branch Manager will be supported by an established team who modestly boast long-service and a refined skillset that makes them experts in their roles. You'll be an improvement-driven professional, keeping an eye on the future to support our plans for growing this branch within a bouyant, sales-favourable market. What's in it for You? You'll be at the heart of the construction industry, providing top-quality materials for creating better, more sustainable buildings. You'll be part of a dynamic, expert team with over 35 branches across the UK, helping builders and contractors get the job done right, on time, and within budget. With a strong focus on customer care, sustainability, and technical expertise, joining CCF means you'll be in the business of making a real impact. Plus, you'll have plenty of opportunities for career growth and development in a supportive and rewarding environment. We offer: Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more! Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover. Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities. Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs. Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines. Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement. Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times. Who you are You'll need to be: A Proven Leader, with at least two years of leadership experience in the merchant industry Commercially focused with mindfulness to smooth operational excellence Hungry and ambitious to surpass expectation and smash targets A team builder , capable of cultivating culture and nurturing your team's development An accountable professiona l , insistent on a strong work ethic and balancing collaboration with ownership How to Apply Ready to take the next step in your career? Apply now and join a company that truly values its people. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. /BM/3
Oct 03, 2025
Full time
Branch Manager - Borehamwood, Hertfordshire No weekends, no evenings! Sociable hours in an established, positive environment! Who we are We're CCF, part of the Travis Perkins Group, and we're all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we've got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we're passionate about delivering exactly what our customers need-when they need it! What you'll be doing As Branch Manager at our Borehamwood branch, you'll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers first-class service with safety at the heart of everything. With a dynamic team of 13 colleagues to lead, you'll champion a sales and safety culture, helping our teams to achieve sales excellence and operational consistency. You'll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We're all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile! At Borehamwood CCF, our Branch Manager will be supported by an established team who modestly boast long-service and a refined skillset that makes them experts in their roles. You'll be an improvement-driven professional, keeping an eye on the future to support our plans for growing this branch within a bouyant, sales-favourable market. What's in it for You? You'll be at the heart of the construction industry, providing top-quality materials for creating better, more sustainable buildings. You'll be part of a dynamic, expert team with over 35 branches across the UK, helping builders and contractors get the job done right, on time, and within budget. With a strong focus on customer care, sustainability, and technical expertise, joining CCF means you'll be in the business of making a real impact. Plus, you'll have plenty of opportunities for career growth and development in a supportive and rewarding environment. We offer: Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more! Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover. Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities. Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs. Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines. Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement. Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times. Who you are You'll need to be: A Proven Leader, with at least two years of leadership experience in the merchant industry Commercially focused with mindfulness to smooth operational excellence Hungry and ambitious to surpass expectation and smash targets A team builder , capable of cultivating culture and nurturing your team's development An accountable professiona l , insistent on a strong work ethic and balancing collaboration with ownership How to Apply Ready to take the next step in your career? Apply now and join a company that truly values its people. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. /BM/3
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 03, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Oct 02, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Sushi Kitchen Manager ( night shift ) to join our Production Team based in Park Royal. The Role: The Sushi Kitchen Manager will manage the operational activities within the CPU Sushi kitchen and have full responsibility for quality, safety and cost control. These will include training and monitoring Team s performance in accordance with food quality standards and all other company policies and procedures. Key Responsibilities: Food Quality Ensure all food safety procedures are strictly followed. Relay any queries or issues related to menus, ingredients, and suppliers to the appropriate channels. Ensure all kitchen staff are trained on full menu specifications. Maintain high food quality standards in line with company specifications. Ensure portion control, recipe adherence, and presentation standards are consistently met. Regularly review all products and report any issues to the appropriate channels. Safety Ensure all team members follow health and food safety procedures. Guarantee that all products are produced in compliance with Wasabi's Health & Food Safety specifications. Ensure the sushi room fully complies with all health and safety regulations and company policies. Conduct risk assessments, report potential hazards, and take immediate action when necessary. Report any maintenance issues as soon as they are identified. Maintain up-to-date production guidelines and health and safety records. Ensure all team training is current and compliant. Attend all required trainings and meetings as requested by the company. Productivity Manage team productivity and individual performance. Meet operational productivity targets and goals. Schedule, attend, and conduct all relevant team meetings. Ensure accurate and timely dispatch of deliveries to branches, adhering to safety procedures. Stock Control Ensure the team follows recipes accurately during food production. Record waste fully and accurately. Minimise food expiry and damage to control stock loss. Report and act on any delivery issues immediately. Conduct accurate stock counts and re-counts in line with company policy. Investigate stock variances and take appropriate action. Leadership / Team Development and Training Act as a role model and promote a culture of continuous learning and development. Upskill key team members on the importance of achieving KPIs and business goals. Support trainees with relevant training materials, assign dedicated trainers, and ensure training documentation is completed. Coach and develop the team to maximize individual potential. People Ensure all employees adhere to Wasabi's uniform standards. Maintain effective communication within the team. Conduct and ensure daily briefings take place. Cascade production, people process, and business updates to the team. Manage and monitor staff performance in line with company policies and procedures. Conduct appraisals and performance reviews, including PDRs for the management team. Recognise and reward PART behaviours and individual achievements. Promote a culture that minimizes absenteeism and arrange cover for unplanned absences. Assist with employee relations issues, liaising with the People Department as needed and keeping them updated on ongoing matters. Administration & Employee Relations Complete all relevant paperwork and keep people management systems (e.g., Fourth Hospitality and Dojo) up to date. Schedule team rotas, shifts, annual leave, and shift rotations. Delegate tasks effectively and ensure they are executed as required. Our Requirements: Proven experience in managing teams within a fast-paced production or kitchen environment. Strong leadership, communication, and organizational skills. Ability to inspire, motivate, and act as a role model for the team. In-depth knowledge of Health & Safety, Food Safety, Food Quality, and Environmental standards. Ability to use data to inform decisions and drive continuous improvement. Positive, adaptable, and proactive attitude with a hands-on approach. Passionate about delivering high-quality work. Flexible and able to adapt to changing business needs. Excellent planning and organisational skills. Effective time management abilities. Impartial and fair in decision-making processes. In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Oct 01, 2025
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Sushi Kitchen Manager ( night shift ) to join our Production Team based in Park Royal. The Role: The Sushi Kitchen Manager will manage the operational activities within the CPU Sushi kitchen and have full responsibility for quality, safety and cost control. These will include training and monitoring Team s performance in accordance with food quality standards and all other company policies and procedures. Key Responsibilities: Food Quality Ensure all food safety procedures are strictly followed. Relay any queries or issues related to menus, ingredients, and suppliers to the appropriate channels. Ensure all kitchen staff are trained on full menu specifications. Maintain high food quality standards in line with company specifications. Ensure portion control, recipe adherence, and presentation standards are consistently met. Regularly review all products and report any issues to the appropriate channels. Safety Ensure all team members follow health and food safety procedures. Guarantee that all products are produced in compliance with Wasabi's Health & Food Safety specifications. Ensure the sushi room fully complies with all health and safety regulations and company policies. Conduct risk assessments, report potential hazards, and take immediate action when necessary. Report any maintenance issues as soon as they are identified. Maintain up-to-date production guidelines and health and safety records. Ensure all team training is current and compliant. Attend all required trainings and meetings as requested by the company. Productivity Manage team productivity and individual performance. Meet operational productivity targets and goals. Schedule, attend, and conduct all relevant team meetings. Ensure accurate and timely dispatch of deliveries to branches, adhering to safety procedures. Stock Control Ensure the team follows recipes accurately during food production. Record waste fully and accurately. Minimise food expiry and damage to control stock loss. Report and act on any delivery issues immediately. Conduct accurate stock counts and re-counts in line with company policy. Investigate stock variances and take appropriate action. Leadership / Team Development and Training Act as a role model and promote a culture of continuous learning and development. Upskill key team members on the importance of achieving KPIs and business goals. Support trainees with relevant training materials, assign dedicated trainers, and ensure training documentation is completed. Coach and develop the team to maximize individual potential. People Ensure all employees adhere to Wasabi's uniform standards. Maintain effective communication within the team. Conduct and ensure daily briefings take place. Cascade production, people process, and business updates to the team. Manage and monitor staff performance in line with company policies and procedures. Conduct appraisals and performance reviews, including PDRs for the management team. Recognise and reward PART behaviours and individual achievements. Promote a culture that minimizes absenteeism and arrange cover for unplanned absences. Assist with employee relations issues, liaising with the People Department as needed and keeping them updated on ongoing matters. Administration & Employee Relations Complete all relevant paperwork and keep people management systems (e.g., Fourth Hospitality and Dojo) up to date. Schedule team rotas, shifts, annual leave, and shift rotations. Delegate tasks effectively and ensure they are executed as required. Our Requirements: Proven experience in managing teams within a fast-paced production or kitchen environment. Strong leadership, communication, and organizational skills. Ability to inspire, motivate, and act as a role model for the team. In-depth knowledge of Health & Safety, Food Safety, Food Quality, and Environmental standards. Ability to use data to inform decisions and drive continuous improvement. Positive, adaptable, and proactive attitude with a hands-on approach. Passionate about delivering high-quality work. Flexible and able to adapt to changing business needs. Excellent planning and organisational skills. Effective time management abilities. Impartial and fair in decision-making processes. In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Sep 23, 2025
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!