Lead Engineer - MSP (Microsoft 365 / Azure / Intune / Networking) Whitstable, Kent (Hybrid - typically 2 days from home) £50,000 - £60,000 (flexible for the right person) Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team? Are you working in an MSP and enjoy the variety, but want more ownership over how things are done? Do you want to lead projects, shape standards, and be the person others turn to for technical direction? If so, this could be an exciting opportunity. We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments. They are now looking for a Lead Engineer to become the technical anchor of the business. This is not a service desk manager role. This is the person the team looks to when things get complex. The one setting the standard. The one owning the outcome. The Role You will take ownership of the engineering function from a technical perspective. This means being hands-on, leading from the front, and shaping how the team delivers work. You will be: Acting as the senior technical authority across the team Owning escalations and driving technical quality Leading projects end-to-end - from design through to delivery Mentoring and developing junior and mid-level engineers Taking ownership of service desk standards, ticket quality, and escalation pathways Identifying opportunities to improve and re-architect client environments Working closely with clients, including attending site when needed This is a working technical lead role not a step away from the tools. What We Are Looking For You will come from an MSP background and be comfortable owning both technical delivery and direction. Key experience includes: Strong Microsoft 365 administration (this is essential) Intune - device compliance, Autopilot, app deployment Azure - tenancy management, identity, core services Networking - routing, switching, VLANs, VPNs Firewalls (WatchGuard ideally, but not essential) Windows Server, Active Directory, Group Policy, Entra ID Solid understanding of TCP/IP, DNS, DHCP Experience leading infrastructure or cloud projects end-to-end Exposure to Teams Phone or 3CX would be highly beneficial. The Person This role suits someone who: Wants to be the senior technical voice in a smaller business Enjoys ownership and accountability, not just ticket resolution Naturally supports and mentors others Is calm, methodical, and confident with clients Has an interest in modern tooling and AI-driven ways of working Practical Requirements Full UK driving licence and access to a vehicle (essential) Able to commute to Whitstable regularly Comfortable with a hybrid model (typically 2 days working from home) What's On Offer Real ownership of the technical direction of the business A growing MSP investing in modern technologies and automation The opportunity to shape how the engineering function operates A role where your input makes a difference Salary is flexible for the right person, the focus here is on finding someone who can truly own this space.
May 20, 2026
Full time
Lead Engineer - MSP (Microsoft 365 / Azure / Intune / Networking) Whitstable, Kent (Hybrid - typically 2 days from home) £50,000 - £60,000 (flexible for the right person) Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team? Are you working in an MSP and enjoy the variety, but want more ownership over how things are done? Do you want to lead projects, shape standards, and be the person others turn to for technical direction? If so, this could be an exciting opportunity. We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments. They are now looking for a Lead Engineer to become the technical anchor of the business. This is not a service desk manager role. This is the person the team looks to when things get complex. The one setting the standard. The one owning the outcome. The Role You will take ownership of the engineering function from a technical perspective. This means being hands-on, leading from the front, and shaping how the team delivers work. You will be: Acting as the senior technical authority across the team Owning escalations and driving technical quality Leading projects end-to-end - from design through to delivery Mentoring and developing junior and mid-level engineers Taking ownership of service desk standards, ticket quality, and escalation pathways Identifying opportunities to improve and re-architect client environments Working closely with clients, including attending site when needed This is a working technical lead role not a step away from the tools. What We Are Looking For You will come from an MSP background and be comfortable owning both technical delivery and direction. Key experience includes: Strong Microsoft 365 administration (this is essential) Intune - device compliance, Autopilot, app deployment Azure - tenancy management, identity, core services Networking - routing, switching, VLANs, VPNs Firewalls (WatchGuard ideally, but not essential) Windows Server, Active Directory, Group Policy, Entra ID Solid understanding of TCP/IP, DNS, DHCP Experience leading infrastructure or cloud projects end-to-end Exposure to Teams Phone or 3CX would be highly beneficial. The Person This role suits someone who: Wants to be the senior technical voice in a smaller business Enjoys ownership and accountability, not just ticket resolution Naturally supports and mentors others Is calm, methodical, and confident with clients Has an interest in modern tooling and AI-driven ways of working Practical Requirements Full UK driving licence and access to a vehicle (essential) Able to commute to Whitstable regularly Comfortable with a hybrid model (typically 2 days working from home) What's On Offer Real ownership of the technical direction of the business A growing MSP investing in modern technologies and automation The opportunity to shape how the engineering function operates A role where your input makes a difference Salary is flexible for the right person, the focus here is on finding someone who can truly own this space.
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
May 19, 2026
Full time
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
Talentmark are recruiting for an Events Support Coordinator to join a company in the pharmaceutical industry on a contract basis up to the end of 2026. Salary: Paying between 12.82 - 15.38 PAYE or 17.00 - 20.50 Umbrella. Events Support Coordinator role: Supporting the team with internal and external events. Helping to coordinate and manage event registrations and RSVPs, ensuring accuracy and smooth processes. Booking accommodation/travel. Oversee delegate experience, including registration. Assist with on-site event management, including setting up and dismantling, attendee coordination. Your Background : Recent graduate or individual seeking an entry-level position with a passion for event planning. Excellent organisational skills and attention to detail. Strong interpersonal and communication skills. Ability to multitask and work effectively under pressure. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Enthusiastic, proactive, and able to work both independently and as part of a team. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role allows hybrid working with 2 days per week based at our clients site in Burgess Hill. Apply: For more information, or to apply for this Events Support Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
May 19, 2026
Contractor
Talentmark are recruiting for an Events Support Coordinator to join a company in the pharmaceutical industry on a contract basis up to the end of 2026. Salary: Paying between 12.82 - 15.38 PAYE or 17.00 - 20.50 Umbrella. Events Support Coordinator role: Supporting the team with internal and external events. Helping to coordinate and manage event registrations and RSVPs, ensuring accuracy and smooth processes. Booking accommodation/travel. Oversee delegate experience, including registration. Assist with on-site event management, including setting up and dismantling, attendee coordination. Your Background : Recent graduate or individual seeking an entry-level position with a passion for event planning. Excellent organisational skills and attention to detail. Strong interpersonal and communication skills. Ability to multitask and work effectively under pressure. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Enthusiastic, proactive, and able to work both independently and as part of a team. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role allows hybrid working with 2 days per week based at our clients site in Burgess Hill. Apply: For more information, or to apply for this Events Support Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Head of Data/Data Platform Engineering Hybrid/London The Head of Data will lead the strategic and technical delivery of enterprise-wide data platform modernisation and cloud transformation initiatives within AWS. This role is accountable for defining the organisation's data platform strategy, establishing engineering and governance standards, and leading the successful delivery of scalable, secure, and business-aligned data programmes. The position combines data leadership, platform engineering, cloud architecture, stakeholder management, and consulting expertise to enable enterprise data migration, analytics, AI/ML readiness, and downstream business consumption. The Head of Data will oversee cross-functional teams across data engineering, DevOps, infrastructure, governance, and platform operations while acting as the senior technical and strategic advisor to business and technology stakeholders. Required Experience & Skills Extensive experience in data engineering, cloud platforms, and enterprise data transformation programmes, including leadership responsibilities Strong expertise across AWS services including S3, Lambda, IAM, VPC, DMS, and cloud-native data architectures Proven experience leading enterprise-scale platform modernisation, migration, and cloud transformation initiatives Deep understanding of Infrastructure-as-Code, Terraform, CI/CD frameworks, and modern DevOps practices Strong experience with enterprise data platforms such as Snowflake, CDP, or modern cloud analytics ecosystems Experience managing large-scale migration and ingestion programmes using CDC and event-driven architectures Strong consulting and stakeholder management experience, with the ability to bridge business and technical teams Experience leading data governance, operational standards, security, and compliance initiatives Knowledge of AI/ML enablement platforms and supporting infrastructure such as AWS SageMaker Strong leadership, communication, delivery governance, and programme management capabilities Ability to lead and scale high-performing data engineering and platform teams
May 19, 2026
Full time
Head of Data/Data Platform Engineering Hybrid/London The Head of Data will lead the strategic and technical delivery of enterprise-wide data platform modernisation and cloud transformation initiatives within AWS. This role is accountable for defining the organisation's data platform strategy, establishing engineering and governance standards, and leading the successful delivery of scalable, secure, and business-aligned data programmes. The position combines data leadership, platform engineering, cloud architecture, stakeholder management, and consulting expertise to enable enterprise data migration, analytics, AI/ML readiness, and downstream business consumption. The Head of Data will oversee cross-functional teams across data engineering, DevOps, infrastructure, governance, and platform operations while acting as the senior technical and strategic advisor to business and technology stakeholders. Required Experience & Skills Extensive experience in data engineering, cloud platforms, and enterprise data transformation programmes, including leadership responsibilities Strong expertise across AWS services including S3, Lambda, IAM, VPC, DMS, and cloud-native data architectures Proven experience leading enterprise-scale platform modernisation, migration, and cloud transformation initiatives Deep understanding of Infrastructure-as-Code, Terraform, CI/CD frameworks, and modern DevOps practices Strong experience with enterprise data platforms such as Snowflake, CDP, or modern cloud analytics ecosystems Experience managing large-scale migration and ingestion programmes using CDC and event-driven architectures Strong consulting and stakeholder management experience, with the ability to bridge business and technical teams Experience leading data governance, operational standards, security, and compliance initiatives Knowledge of AI/ML enablement platforms and supporting infrastructure such as AWS SageMaker Strong leadership, communication, delivery governance, and programme management capabilities Ability to lead and scale high-performing data engineering and platform teams
We are looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic MSP supporting critical business environments and demanding customers. You will act as the senior technical authority during major incidents, escalations, and high-impact situations. This role combines deep technical expertise, decision-making under pressure, and excellent communication skills to manage both technical recovery and customer relationships. You will interact with stakeholders ranging from end users to IT managers and directors, particularly during critical incidents where clarity, confidence, and accountability are as important as technical resolution. You will join an international service team operating across three continents, working collaboratively with engineers and customers globally. This role offers opportunities to travel, mentor teams internationally, and support customers onsite when required. While the role is primarily hybrid-based in Spain, travel will form part of the position, particularly to the United Kingdom, where most customers are based. There may also be occasional travel opportunities to Australia, South Africa, and other international locations depending on customer needs and project requirements. We are therefore looking for candidates who are comfortable working in a global environment and open to occasional international travel. Experience and Attributes Take control of P1 incidents and provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional onsite support and mentoring abroad Key Responsibilities Incident Leadership Lead technical response for Priority 1 incidents Coordinate internal teams and third-party vendors Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle sensitive situations professionally Build trust with high-demand customers Support key customers onsite when required Advanced Troubleshooting & Continuous Improvement Diagnose complex infrastructure, cloud, networking, and identity issues Work in multi-tenant MSP environments Mentor Level 1 and Level 2 engineers Improve technical standards, documentation, and operational processes Projects & Change Management Support migrations, onboarding, and critical changes Review technical designs and identify risks Participate in high-impact cutovers and changes Provide onsite technical leadership during key deployments when required Required Technical Experience Experience 3+ years in an MSP environment Experience managing critical incidents Customer-focused technical leadership Experience working with international customers (preferred but not essential) Microsoft & Identity Windows Server () Active Directory, Entra ID (Azure AD), Group Policy Microsoft 365: Exchange Online, Teams, SharePoint, OneDrive Infrastructure & Cloud VMware and/or Hyper-V Microsoft Azure (IaaS and Identity) Backup and Disaster Recovery Networking TCP/IP, DNS, DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership Communicate clearly during incidents Manage demanding or frustrated customers Balance technical and commercial decisions Make decisions with incomplete information Lead without direct authority Work effectively across international teams Be open to occasional international travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.
May 19, 2026
Full time
We are looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic MSP supporting critical business environments and demanding customers. You will act as the senior technical authority during major incidents, escalations, and high-impact situations. This role combines deep technical expertise, decision-making under pressure, and excellent communication skills to manage both technical recovery and customer relationships. You will interact with stakeholders ranging from end users to IT managers and directors, particularly during critical incidents where clarity, confidence, and accountability are as important as technical resolution. You will join an international service team operating across three continents, working collaboratively with engineers and customers globally. This role offers opportunities to travel, mentor teams internationally, and support customers onsite when required. While the role is primarily hybrid-based in Spain, travel will form part of the position, particularly to the United Kingdom, where most customers are based. There may also be occasional travel opportunities to Australia, South Africa, and other international locations depending on customer needs and project requirements. We are therefore looking for candidates who are comfortable working in a global environment and open to occasional international travel. Experience and Attributes Take control of P1 incidents and provide structure in critical situations Communicate confidently with technical and non-technical stakeholders De-escalate complex situations Protect customer relationships and business interests Identify root causes and improve service quality Mentor engineers and raise the technical level of the team Collaborate with international teams across multiple regions Provide occasional onsite support and mentoring abroad Key Responsibilities Incident Leadership Lead technical response for Priority 1 incidents Coordinate internal teams and third-party vendors Provide clear communications to customers and leadership Manage resolution and post-incident reviews Escalation Management Final escalation point for complex multi-client incidents Perform root cause analysis and implement permanent fixes Prevent recurrence through corrective actions Customer Technical Relationship Participate in service reviews and escalation calls Handle sensitive situations professionally Build trust with high-demand customers Support key customers onsite when required Advanced Troubleshooting & Continuous Improvement Diagnose complex infrastructure, cloud, networking, and identity issues Work in multi-tenant MSP environments Mentor Level 1 and Level 2 engineers Improve technical standards, documentation, and operational processes Projects & Change Management Support migrations, onboarding, and critical changes Review technical designs and identify risks Participate in high-impact cutovers and changes Provide onsite technical leadership during key deployments when required Required Technical Experience Experience 3+ years in an MSP environment Experience managing critical incidents Customer-focused technical leadership Experience working with international customers (preferred but not essential) Microsoft & Identity Windows Server () Active Directory, Entra ID (Azure AD), Group Policy Microsoft 365: Exchange Online, Teams, SharePoint, OneDrive Infrastructure & Cloud VMware and/or Hyper-V Microsoft Azure (IaaS and Identity) Backup and Disaster Recovery Networking TCP/IP, DNS, DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership Communicate clearly during incidents Manage demanding or frustrated customers Balance technical and commercial decisions Make decisions with incomplete information Lead without direct authority Work effectively across international teams Be open to occasional international travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.
Our Client are looking for a high-performing commercial professional who thrives on building relationships, winning new business and closing high-value deals. An exciting opportunity has arisen for an ambitious Senior Business Development Manager to join a globally recognised events business operating at the forefront of innovation and technology. As a Senior BDM, you will: Own the full sales cycle from prospecting through to closing high-value opportunities Drive revenue growth and build long-term strategic partnerships Engage directly with Directors, VPs and C-suite decision makers Work with organisations across global technology and innovation sectors Influence growth strategy and contribute directly to commercial success What You'll Be Doing: Identifying, engaging and converting new business opportunities across global markets and emerging technology sectors Managing full sales cycles for sponsorship and partnership packages Building and developing relationships with senior-level stakeholders and decision makers Creating tailored, value-driven commercial proposals aligned with client objectives Developing and managing strategic account pipelines using CRM platforms including Salesforce Accurately forecasting revenue and contributing to commercial planning Working collaboratively with leadership, production and marketing teams to shape propositions and drive growth Supporting team development initiatives where appropriate; previous recruitment or staff support experience is highly beneficial If you are a commercially driven, target-focused professional who thrives both independently and collaboratively, leading relationships with strong influencing skills and a proactive, adaptable approach and proven experience in the above. Please contact us to apply ?
May 18, 2026
Full time
Our Client are looking for a high-performing commercial professional who thrives on building relationships, winning new business and closing high-value deals. An exciting opportunity has arisen for an ambitious Senior Business Development Manager to join a globally recognised events business operating at the forefront of innovation and technology. As a Senior BDM, you will: Own the full sales cycle from prospecting through to closing high-value opportunities Drive revenue growth and build long-term strategic partnerships Engage directly with Directors, VPs and C-suite decision makers Work with organisations across global technology and innovation sectors Influence growth strategy and contribute directly to commercial success What You'll Be Doing: Identifying, engaging and converting new business opportunities across global markets and emerging technology sectors Managing full sales cycles for sponsorship and partnership packages Building and developing relationships with senior-level stakeholders and decision makers Creating tailored, value-driven commercial proposals aligned with client objectives Developing and managing strategic account pipelines using CRM platforms including Salesforce Accurately forecasting revenue and contributing to commercial planning Working collaboratively with leadership, production and marketing teams to shape propositions and drive growth Supporting team development initiatives where appropriate; previous recruitment or staff support experience is highly beneficial If you are a commercially driven, target-focused professional who thrives both independently and collaboratively, leading relationships with strong influencing skills and a proactive, adaptable approach and proven experience in the above. Please contact us to apply ?
Senior IT Support Engineer Bromsgrove £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd & 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. In Return: Up to £40,000 salary Flexible working (2 days from home) Generous bonus incetives regarding certifications Fully funded certifications 22 days holiday + BH Senior IT Support Engineer Bromsgrove £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 18, 2026
Full time
Senior IT Support Engineer Bromsgrove £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd & 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. In Return: Up to £40,000 salary Flexible working (2 days from home) Generous bonus incetives regarding certifications Fully funded certifications 22 days holiday + BH Senior IT Support Engineer Bromsgrove £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
IT Support Technician - Onsite Monday-Friday (early finish Fridays) Competitive salary package (DOE) We are looking for an experienced IT Support Technician to provide day-to-day user support across our clients business in a busy helpdesk environment. Key Responsibilities: First point of contact for IT support (phone, email, in person) Log and resolve 1st/2nd line issues across hardware, software, and access Support Windows 10/11 and Microsoft 365 (Outlook, Teams, SharePoint) Set up users, devices, and accounts (Active Directory & Microsoft 365) Troubleshoot basic networking (Wi-Fi, VPN, DNS, IP) Manage user onboarding/offboarding and equipment setup Maintain accurate ticket logs and IT documentation Escalate issues to suppliers or senior support when required Requirements: Strong Microsoft environment knowledge Experience with Active Directory user management Good troubleshooting and communication skills Organised, proactive, and customer focused Please note: This role is on site 5 days per week so please only apply if you can commit to this. Interested? Please APPLY TODAY!
May 18, 2026
Full time
IT Support Technician - Onsite Monday-Friday (early finish Fridays) Competitive salary package (DOE) We are looking for an experienced IT Support Technician to provide day-to-day user support across our clients business in a busy helpdesk environment. Key Responsibilities: First point of contact for IT support (phone, email, in person) Log and resolve 1st/2nd line issues across hardware, software, and access Support Windows 10/11 and Microsoft 365 (Outlook, Teams, SharePoint) Set up users, devices, and accounts (Active Directory & Microsoft 365) Troubleshoot basic networking (Wi-Fi, VPN, DNS, IP) Manage user onboarding/offboarding and equipment setup Maintain accurate ticket logs and IT documentation Escalate issues to suppliers or senior support when required Requirements: Strong Microsoft environment knowledge Experience with Active Directory user management Good troubleshooting and communication skills Organised, proactive, and customer focused Please note: This role is on site 5 days per week so please only apply if you can commit to this. Interested? Please APPLY TODAY!
EMIR transaction reporting delivery lead VP This is a new and exclusive opportunity for an EMIR transaction reporting to take ownership of the EMIR transaction reporting operations within TTR, combining accountability for Business-As-Usual (BAU) delivery and Quality Assurance (QA) within this bank Role details Title- EMIR transaction reporting delivery lead Location- London City 50/50% home working and office hybrid Salary 80,000- 95,000 Focus - EMIR transaction reporting, SFTR. TTR and QA This role EMIR transaction reporting delivery lead is for a EMIR Reporting Lead to be responsible for end-to-end ownership of EMIR transaction reporting operations within TTR, combining accountability for Business-As-Usual (BAU) delivery and Quality Assurance (QA). This will include Regulatory Reporting (BAU) Quality Assurance & Controls People Leadership & Management Change Delivery & Testing EMIR SME Stakeholder & Vendor Management This role thus has a lot of responsibility and visibility from day one and is in a thriving bank Role requirements Significant experience leading EMIR transaction reporting operations, including BAU delivery and QA/control functions, within an investment bank or equivalent regulated environment Exposure to MiFID II and/or SFTR transaction reporting. This role will be shortlisted next week For more information, and the chance to be considered, please so send through a CV Good luck To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
May 18, 2026
Full time
EMIR transaction reporting delivery lead VP This is a new and exclusive opportunity for an EMIR transaction reporting to take ownership of the EMIR transaction reporting operations within TTR, combining accountability for Business-As-Usual (BAU) delivery and Quality Assurance (QA) within this bank Role details Title- EMIR transaction reporting delivery lead Location- London City 50/50% home working and office hybrid Salary 80,000- 95,000 Focus - EMIR transaction reporting, SFTR. TTR and QA This role EMIR transaction reporting delivery lead is for a EMIR Reporting Lead to be responsible for end-to-end ownership of EMIR transaction reporting operations within TTR, combining accountability for Business-As-Usual (BAU) delivery and Quality Assurance (QA). This will include Regulatory Reporting (BAU) Quality Assurance & Controls People Leadership & Management Change Delivery & Testing EMIR SME Stakeholder & Vendor Management This role thus has a lot of responsibility and visibility from day one and is in a thriving bank Role requirements Significant experience leading EMIR transaction reporting operations, including BAU delivery and QA/control functions, within an investment bank or equivalent regulated environment Exposure to MiFID II and/or SFTR transaction reporting. This role will be shortlisted next week For more information, and the chance to be considered, please so send through a CV Good luck To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Job Title: Business Analyst / Project Manager (VP) Contract Type: Fixed Term Contract Contract Length: 6 Months with possible extension Working Pattern: 2/3 days per week in office None-Negotiable for HM Strong blend of Business Analyst & Project Management skillset . Experience working in Financial Services for project on Financial Crime; KYC. Tangible delivery, responsibility & ownership in previous contracts. Previous experience with outsourcing projects. Are You Ready to Drive Change in Financial Services? Join our client, a leading organization in the financial services sector, as a Business Analyst / Project Manager (VP). This is an exciting opportunity to take ownership of complex change initiatives across the EMEA region. If you have a passion for project management and business analysis, coupled with a knack for delivering results, we want to hear from you! Key Responsibilities: Manage the entire project lifecycle for medium to high-risk projects, ensuring timely and effective delivery. Combine project delivery leadership with business analysis to translate strategic initiatives into sustainable outcomes. Coordinate with diverse teams across multiple departments, ensuring smooth collaboration and minimal business impact. Maintain robust documentation to meet regulatory and audit scrutiny, ensuring all processes are transparent and accountable. Drive the completion of project artefacts, including business cases, testing, and implementation plans. Identify and escalate risks and issues promptly, formulating mitigation strategies to protect project integrity. What You Bring to the Table: A degree or significant specialist knowledge in a relevant field. Industry-recognized qualifications in project management or business analysis (PMP, APM preferred). Proven experience in delivering projects within the financial services sector. Strong interpersonal and communication skills, enabling effective collaboration across corporate levels. A practical approach with the flexibility to adapt between high-level strategy and detailed tactical execution. Experience in conducting business process analysis and leading stakeholder workshops. Skilled in documenting workflows and processes, with an eye for detail. Previous experience with outsourcing projects. Why Join Us? Be part of a dynamic team that values innovation and excellence. Work on complex, impactful projects that shape the future of financial services. Enjoy a competitive daily rate and the flexibility of a fixed-term contract. Collaborate with industry leaders and gain unparalleled experience in project management and business analysis.
May 17, 2026
Contractor
Job Title: Business Analyst / Project Manager (VP) Contract Type: Fixed Term Contract Contract Length: 6 Months with possible extension Working Pattern: 2/3 days per week in office None-Negotiable for HM Strong blend of Business Analyst & Project Management skillset . Experience working in Financial Services for project on Financial Crime; KYC. Tangible delivery, responsibility & ownership in previous contracts. Previous experience with outsourcing projects. Are You Ready to Drive Change in Financial Services? Join our client, a leading organization in the financial services sector, as a Business Analyst / Project Manager (VP). This is an exciting opportunity to take ownership of complex change initiatives across the EMEA region. If you have a passion for project management and business analysis, coupled with a knack for delivering results, we want to hear from you! Key Responsibilities: Manage the entire project lifecycle for medium to high-risk projects, ensuring timely and effective delivery. Combine project delivery leadership with business analysis to translate strategic initiatives into sustainable outcomes. Coordinate with diverse teams across multiple departments, ensuring smooth collaboration and minimal business impact. Maintain robust documentation to meet regulatory and audit scrutiny, ensuring all processes are transparent and accountable. Drive the completion of project artefacts, including business cases, testing, and implementation plans. Identify and escalate risks and issues promptly, formulating mitigation strategies to protect project integrity. What You Bring to the Table: A degree or significant specialist knowledge in a relevant field. Industry-recognized qualifications in project management or business analysis (PMP, APM preferred). Proven experience in delivering projects within the financial services sector. Strong interpersonal and communication skills, enabling effective collaboration across corporate levels. A practical approach with the flexibility to adapt between high-level strategy and detailed tactical execution. Experience in conducting business process analysis and leading stakeholder workshops. Skilled in documenting workflows and processes, with an eye for detail. Previous experience with outsourcing projects. Why Join Us? Be part of a dynamic team that values innovation and excellence. Work on complex, impactful projects that shape the future of financial services. Enjoy a competitive daily rate and the flexibility of a fixed-term contract. Collaborate with industry leaders and gain unparalleled experience in project management and business analysis.
This new Businesses Development Manager position is open to a determined and hungry individual who is target driven and results orientated. Our client is a leading Fleet Management Solutions and Hardware provider who is growing day by day hence why this new sales position has come available. The Package for this Business Development Manager role: 40,000 - 50,000 base salary (depending on experience) Commission (double OTE is predicted) Pension and other company benefits This is a Business Development role, so you must have experience in identifying new leads, contacting businesses and relationship building from past positions, ultimately building you a sales pipeline for years to come. To hit the grown running you will be given a small amount of accounts for you to attack but my client is ultimately looking for a proactive business generator who basically wants to beat the competition every time. If you are an experience Business Development Manager or strong Sales individual and are interested in gaining more information on this role then please send your fully up to date CV to Ian Baldry at VPss by Applying now.
May 17, 2026
Full time
This new Businesses Development Manager position is open to a determined and hungry individual who is target driven and results orientated. Our client is a leading Fleet Management Solutions and Hardware provider who is growing day by day hence why this new sales position has come available. The Package for this Business Development Manager role: 40,000 - 50,000 base salary (depending on experience) Commission (double OTE is predicted) Pension and other company benefits This is a Business Development role, so you must have experience in identifying new leads, contacting businesses and relationship building from past positions, ultimately building you a sales pipeline for years to come. To hit the grown running you will be given a small amount of accounts for you to attack but my client is ultimately looking for a proactive business generator who basically wants to beat the competition every time. If you are an experience Business Development Manager or strong Sales individual and are interested in gaining more information on this role then please send your fully up to date CV to Ian Baldry at VPss by Applying now.
Desktop Support Analyst Rate - 200 (A day) Location - London (Liverpool Street) Duration - 3 Months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video conferencing and collaboration tools, including Zoom and other AV systems Log, track, and resolve tickets using the organization's Jira ticketing system Communicating software and security best practices to end users at varying levels of technical ability Adhere to business continuity protocols and change control processes when implementing changes to the environment Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI) Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications Experience with Active Directory and/or Microsoft Entra ID for user and device management Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN Confident communicator with the ability to support users of all technical backgrounds Strong problem-solving skills with a methodical and customer-focused approach Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS Experience with Zoom administration and enterprise video conferencing systems Familiarity with macOS support in a mixed-OS environment Experience using Citrix Director for session monitoring and troubleshooting Knowledge of Bloomberg terminal support and administration Previous experience in financial services or professional services environments
May 16, 2026
Contractor
Desktop Support Analyst Rate - 200 (A day) Location - London (Liverpool Street) Duration - 3 Months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video conferencing and collaboration tools, including Zoom and other AV systems Log, track, and resolve tickets using the organization's Jira ticketing system Communicating software and security best practices to end users at varying levels of technical ability Adhere to business continuity protocols and change control processes when implementing changes to the environment Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI) Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications Experience with Active Directory and/or Microsoft Entra ID for user and device management Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN Confident communicator with the ability to support users of all technical backgrounds Strong problem-solving skills with a methodical and customer-focused approach Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS Experience with Zoom administration and enterprise video conferencing systems Familiarity with macOS support in a mixed-OS environment Experience using Citrix Director for session monitoring and troubleshooting Knowledge of Bloomberg terminal support and administration Previous experience in financial services or professional services environments
IT Finance Business Partner supporting EMEA budgets, forecasting, strategic decisions Your new company You'll be joining a large, internationally operating financial services organisation with a strong presence across EMEA. The business is known for its collaborative culture, robust governance framework, and continued investment in technology and transformation. The organisation promotes flexible working and is committed to creating an inclusive and diverse workplace. Your new role As an IT Finance Business Partner (AVP level), you will act as the primary finance contact for senior IT stakeholders across the EMEA region. This is a commercially focused finance role combining management reporting, business partnering, and strategic financial support across technology functions.Key responsibilities will include: Acting as the main finance partner to EMEA IT stakeholdersOwning the month-end process in collaboration with cross-functional teamsMonitoring and reporting on IT financial performance across Capex and Revex, highlighting risks and opportunitiesProviding financial analysis and insight to support decision-making and cost optimisationProducing detailed cost analytics and variance analysis against budget and forecastManaging cost-sharing agreements and service level arrangements with global entitiesReviewing business cases for IT programmes and strategic initiatives, including financial modelling supportLeading annual budgeting and quarterly forecasting for assigned IT areasSupporting wider finance budget deliverablesLeading monthly financial review meetings with IT leadership and PMO teamsDelivering ad-hoc financial reporting for senior managementManaging the monthly capitalisation processOverseeing task management for offshore finance support teamsContinuously identifying opportunities to improve finance processes and controlsThe role operates within a regulated environment and may involve working across multiple legal entities, requiring strong governance awareness and stakeholder management. What you'll need to succeed To be successful in this role, you will ideally bring: A bachelor's degree (or equivalent) in finance, accounting, or a related disciplineAround 4+ years' post-qualification experience in IT Finance, Finance Business Partnering, or Management ReportingA professional accounting qualification (preferred but not essential)Strong experience partnering with non-finance stakeholders, particularly within IT or change environmentsExcellent analytical skills with the ability to interpret and explain complex financial informationAdvanced Excel skills and strong PowerPoint capabilityConfident communication and presentation skillsA proactive, self-motivated approach and strong team ethicA good understanding of IT cost structures and, ideally, the IT project delivery lifecycle What you'll get in return n return, you'll receive:A competitive salary and benefits packageExposure to senior IT and finance stakeholders within a large, complex organisationThe opportunity to work in a highly visible, value-adding finance business partnering roleFlexible working options, including homeworking and the ability to discuss reduced or adjusted hoursA supportive and inclusive working environment with a strong focus on work-life balanceOpportunities for professional development within a global financial services setting What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2026
Contractor
IT Finance Business Partner supporting EMEA budgets, forecasting, strategic decisions Your new company You'll be joining a large, internationally operating financial services organisation with a strong presence across EMEA. The business is known for its collaborative culture, robust governance framework, and continued investment in technology and transformation. The organisation promotes flexible working and is committed to creating an inclusive and diverse workplace. Your new role As an IT Finance Business Partner (AVP level), you will act as the primary finance contact for senior IT stakeholders across the EMEA region. This is a commercially focused finance role combining management reporting, business partnering, and strategic financial support across technology functions.Key responsibilities will include: Acting as the main finance partner to EMEA IT stakeholdersOwning the month-end process in collaboration with cross-functional teamsMonitoring and reporting on IT financial performance across Capex and Revex, highlighting risks and opportunitiesProviding financial analysis and insight to support decision-making and cost optimisationProducing detailed cost analytics and variance analysis against budget and forecastManaging cost-sharing agreements and service level arrangements with global entitiesReviewing business cases for IT programmes and strategic initiatives, including financial modelling supportLeading annual budgeting and quarterly forecasting for assigned IT areasSupporting wider finance budget deliverablesLeading monthly financial review meetings with IT leadership and PMO teamsDelivering ad-hoc financial reporting for senior managementManaging the monthly capitalisation processOverseeing task management for offshore finance support teamsContinuously identifying opportunities to improve finance processes and controlsThe role operates within a regulated environment and may involve working across multiple legal entities, requiring strong governance awareness and stakeholder management. What you'll need to succeed To be successful in this role, you will ideally bring: A bachelor's degree (or equivalent) in finance, accounting, or a related disciplineAround 4+ years' post-qualification experience in IT Finance, Finance Business Partnering, or Management ReportingA professional accounting qualification (preferred but not essential)Strong experience partnering with non-finance stakeholders, particularly within IT or change environmentsExcellent analytical skills with the ability to interpret and explain complex financial informationAdvanced Excel skills and strong PowerPoint capabilityConfident communication and presentation skillsA proactive, self-motivated approach and strong team ethicA good understanding of IT cost structures and, ideally, the IT project delivery lifecycle What you'll get in return n return, you'll receive:A competitive salary and benefits packageExposure to senior IT and finance stakeholders within a large, complex organisationThe opportunity to work in a highly visible, value-adding finance business partnering roleFlexible working options, including homeworking and the ability to discuss reduced or adjusted hoursA supportive and inclusive working environment with a strong focus on work-life balanceOpportunities for professional development within a global financial services setting What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Internal Audit Manager - AVP - London-based Corporate and Retail Bank is looking for a strong junior auditor Internal Audit - Assistant Vice PresidentLocation - LondonInternal AuditAbout the roleInternal Audit Department as a third line of defence (3LoD) is responsible for providing an independent, objective assurance and advisory service to add value and improve the Bank's operations. As an Internal Audit Assistant Vice President, you will be supporting with undertaking audits, reviews and investigations in accordance with the Internal Audit Methodology. As part of the role's responsibilities, you will be performing a variety of tasks across the planning, fieldwork and reporting phases of audits, validating the closure of management action plans, performing risk assessments and supporting the team on any other tasks as needed. This is a full-time permanent position.Key Responsibilities Support with performing audit assignments in various areas (e.g. Retail Banking, Corporate Banking, Financial Markets, Credit, Technology) in accordance with relevant policies, procedures, quality standards and regulatory requirements. This will include a variety of tasks across the planning, fieldwork and reporting phases of an audit. Audit work may include supporting special reviews, investigations and ad-hoc tasks.Participate in the ongoing assessment of the control environment through continuous monitoring and assist the team in conducting risk assessments and contributing to the annual audit plan.Complete audit work papers in a timely manner in accordance with the department's standards and assist with finalising the audit report.Validate closure of management action plansAssist the department in carrying out any other relevant workRequirementsBachelor's degree in Finance, Accounting, Business or EconomicsProfessional qualifications/certifications (CPA, ACA, ACCA, CIA or similar) are preferred.Solid experience of working in Internal Audit or Assurance reviews in BankingExperience in Credit and/or Technology (including Cybersecurity and Information Security) related risks and controls would be an advantage.Proven abilities in taking responsibility for executing high-quality deliverables according to defined timelinesKnowledge of Retail and Corporate Banking products and services, and associated risks and controlsUnderstanding of key regulatory requirements and industry developments that affect the risk profile of the businesses/functions within a bankGood organisational skills and the ability to work proactively and within deadlinesCommercially awareGood analytical skillsAttention to detailExcellent communication skillsTeam player who is able to build relationships with stakeholders Learning and DevelopmentWe strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:Access to the best-in-class qualifications from leading professional bodies, such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledgeRegular pan-bank stay-connected sessions to keep in touch with what is going on across the bank and build your networkExploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profileDeveloping our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme Encouraging a "growth" personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work WeekEmbracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to "future-proof" your careerPromoting cross-cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutionsBenefitsWe provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suit your needs, including:Private HealthcarePensionEmployee Assistance ProgrammeComplimentary LunchCycle to work schemeRetail Discounts #
May 16, 2026
Full time
Internal Audit Manager - AVP - London-based Corporate and Retail Bank is looking for a strong junior auditor Internal Audit - Assistant Vice PresidentLocation - LondonInternal AuditAbout the roleInternal Audit Department as a third line of defence (3LoD) is responsible for providing an independent, objective assurance and advisory service to add value and improve the Bank's operations. As an Internal Audit Assistant Vice President, you will be supporting with undertaking audits, reviews and investigations in accordance with the Internal Audit Methodology. As part of the role's responsibilities, you will be performing a variety of tasks across the planning, fieldwork and reporting phases of audits, validating the closure of management action plans, performing risk assessments and supporting the team on any other tasks as needed. This is a full-time permanent position.Key Responsibilities Support with performing audit assignments in various areas (e.g. Retail Banking, Corporate Banking, Financial Markets, Credit, Technology) in accordance with relevant policies, procedures, quality standards and regulatory requirements. This will include a variety of tasks across the planning, fieldwork and reporting phases of an audit. Audit work may include supporting special reviews, investigations and ad-hoc tasks.Participate in the ongoing assessment of the control environment through continuous monitoring and assist the team in conducting risk assessments and contributing to the annual audit plan.Complete audit work papers in a timely manner in accordance with the department's standards and assist with finalising the audit report.Validate closure of management action plansAssist the department in carrying out any other relevant workRequirementsBachelor's degree in Finance, Accounting, Business or EconomicsProfessional qualifications/certifications (CPA, ACA, ACCA, CIA or similar) are preferred.Solid experience of working in Internal Audit or Assurance reviews in BankingExperience in Credit and/or Technology (including Cybersecurity and Information Security) related risks and controls would be an advantage.Proven abilities in taking responsibility for executing high-quality deliverables according to defined timelinesKnowledge of Retail and Corporate Banking products and services, and associated risks and controlsUnderstanding of key regulatory requirements and industry developments that affect the risk profile of the businesses/functions within a bankGood organisational skills and the ability to work proactively and within deadlinesCommercially awareGood analytical skillsAttention to detailExcellent communication skillsTeam player who is able to build relationships with stakeholders Learning and DevelopmentWe strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:Access to the best-in-class qualifications from leading professional bodies, such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledgeRegular pan-bank stay-connected sessions to keep in touch with what is going on across the bank and build your networkExploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profileDeveloping our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme Encouraging a "growth" personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work WeekEmbracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to "future-proof" your careerPromoting cross-cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutionsBenefitsWe provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suit your needs, including:Private HealthcarePensionEmployee Assistance ProgrammeComplimentary LunchCycle to work schemeRetail Discounts #
Job Title: Director of Management Reporting Planning & Analysis, Education Location: London - Hybrid working model Applications Deadline: 31 st May About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit and About the Role The Director of Management Reporting, Planning & Analysis (MRPA) leads all financial reporting, planning, forecasting, and performance analysis activities across the Education division. You will improve financial insight, strengthen reporting quality, and support strategic and commercial decision making at divisional and regional levels. You will also act as a key partner to SN Group Finance and senior business leaders within the Education division. The position is offered on a full-time permanent basis. It is based in our London office on a hybrid working model. Role responsibilities: Manage a central team of MRPA (Senior-)Managers and Analysts to support above activities Lead all management reporting, driving continuous improvement in quality, timeliness and consistency Partner closely with regional finance teams to develop a deep understanding of local markets and regularly review regional balance sheets Develop and enhance metrics and KPIs to monitor business performance Lead monthly regional Business Review Meetings, delivering clear insight and analysis Prepare performance commentary to support quarterly external reporting Manage all planning and forecasting cycles for the Education division Prepare divisional budget and forecast presentations for senior leadership Own the divisional mid term planning model used to support company strategy cycle Apply a strategic planning approach to identify opportunities to improve cost efficiency, operational performance, and growth Work closely with and deputise for the VP Finance Education Provide financial and commercial support to divisional Managing Directors on business cases, new initiatives and new business streams. Regularly review regional balance sheets alongside regional FDs, ensuring WC outlook is updated and accurate. Lead risk assessment activities across the Education division, working with cross functional teams to identify key risks and areas of exposure Develop and implement effective risk mitigation actions Oversee government business reporting Explore and leverage emerging technologies, including AI and advanced analytics, to improve forecasting accuracy, scenario planning, and decision support Experience, Skills & Qualifications: Essential Qualified accountant (ACA/ACMA/ACCA/CIMA or equivalent) with proven post qualification finance experience in a complex international organisation Operational finance experience gained through close support of a business unit, alongside experience working in or with a Group planning function. Experienced in using and developing financial planning systems (e.g., Hyperion, Anaplan) with a genuine interest in systems improvement. Skilled in producing high quality management and Board level presentations. Commercially focused finance leader with a strong understanding of business economics and commercial strategy. Excellent financial analysis and data interpretation skills, including evaluation of new opportunities and assessment of operational performance. Self starter with a positive attitude, strong motivation, and a collaborative, confident and highly diligent in approach. Able to operate both strategically and hands on, with the ability to step into detail when required. Strong relationship builder and communicator who adapts communication style to different audiences and situations Proven track record of improving processes, adding value, and influencing stakeholders. Able to manage complex issues and multiple projects at the same time, working to tight deadlines. Strong technical accounting knowledge, with a commitment to good controls, structured processes, training, and best practice finance standards. Excellent PowerPoint skills, with the ability to present financial information clearly. Desirable Experience from the media sector (e.g., publishing, video, gaming or music) would be a bonus. Experience in M&A processes is an advantage. To apply, please submit a CV. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
May 16, 2026
Full time
Job Title: Director of Management Reporting Planning & Analysis, Education Location: London - Hybrid working model Applications Deadline: 31 st May About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit and About the Role The Director of Management Reporting, Planning & Analysis (MRPA) leads all financial reporting, planning, forecasting, and performance analysis activities across the Education division. You will improve financial insight, strengthen reporting quality, and support strategic and commercial decision making at divisional and regional levels. You will also act as a key partner to SN Group Finance and senior business leaders within the Education division. The position is offered on a full-time permanent basis. It is based in our London office on a hybrid working model. Role responsibilities: Manage a central team of MRPA (Senior-)Managers and Analysts to support above activities Lead all management reporting, driving continuous improvement in quality, timeliness and consistency Partner closely with regional finance teams to develop a deep understanding of local markets and regularly review regional balance sheets Develop and enhance metrics and KPIs to monitor business performance Lead monthly regional Business Review Meetings, delivering clear insight and analysis Prepare performance commentary to support quarterly external reporting Manage all planning and forecasting cycles for the Education division Prepare divisional budget and forecast presentations for senior leadership Own the divisional mid term planning model used to support company strategy cycle Apply a strategic planning approach to identify opportunities to improve cost efficiency, operational performance, and growth Work closely with and deputise for the VP Finance Education Provide financial and commercial support to divisional Managing Directors on business cases, new initiatives and new business streams. Regularly review regional balance sheets alongside regional FDs, ensuring WC outlook is updated and accurate. Lead risk assessment activities across the Education division, working with cross functional teams to identify key risks and areas of exposure Develop and implement effective risk mitigation actions Oversee government business reporting Explore and leverage emerging technologies, including AI and advanced analytics, to improve forecasting accuracy, scenario planning, and decision support Experience, Skills & Qualifications: Essential Qualified accountant (ACA/ACMA/ACCA/CIMA or equivalent) with proven post qualification finance experience in a complex international organisation Operational finance experience gained through close support of a business unit, alongside experience working in or with a Group planning function. Experienced in using and developing financial planning systems (e.g., Hyperion, Anaplan) with a genuine interest in systems improvement. Skilled in producing high quality management and Board level presentations. Commercially focused finance leader with a strong understanding of business economics and commercial strategy. Excellent financial analysis and data interpretation skills, including evaluation of new opportunities and assessment of operational performance. Self starter with a positive attitude, strong motivation, and a collaborative, confident and highly diligent in approach. Able to operate both strategically and hands on, with the ability to step into detail when required. Strong relationship builder and communicator who adapts communication style to different audiences and situations Proven track record of improving processes, adding value, and influencing stakeholders. Able to manage complex issues and multiple projects at the same time, working to tight deadlines. Strong technical accounting knowledge, with a commitment to good controls, structured processes, training, and best practice finance standards. Excellent PowerPoint skills, with the ability to present financial information clearly. Desirable Experience from the media sector (e.g., publishing, video, gaming or music) would be a bonus. Experience in M&A processes is an advantage. To apply, please submit a CV. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
Job Title: VP Tax Operations VP Corporate Actions Manager Mutual Funds Location: Manchester, England, United Kingdom (Hybrid - 4 days onsite) Full-time Competitive salary: (dependent on experience) We are partnering with a leading global financial services institution to hire experienced operations professionals across several high-impact roles within Enterprise Custody Services Operations and Wealth Services platforms. These opportunities sit within critical operational functions supporting global custody, asset servicing, investment operations, and wealth services environments. The roles offer the chance to lead teams, strengthen operational controls, enhance client service delivery, and drive process improvement and digital transformation initiatives across complex financial operations. Vice President - Tax Operations Lead tax operations across global withholding tax, tax treaties, Relief at Source, Tax Reclaims, FATCA/CRS (AEOI) reporting, 1446f, and tax form validation activities. This role combines operational leadership with hands-on oversight across reconciliations, client servicing, regulatory compliance, and operational risk management. Vice President - Corporate Actions Manager Lead corporate actions operations across global markets, ensuring accurate event processing, regulatory compliance, client reporting, and operational excellence. Drive continuous improvement initiatives, strengthen controls, manage KRIs, and support digital transformation and AI-enabled process enhancements. Manager - Mutual Funds Manage operational teams supporting fund-related activities including Fund Manager Account Openings, AML Due Diligence, Share Class Conversions, Fund Trading (STP/manual), and Fund Settlements. Lead client service delivery, operational controls, MI/KPI reporting, testing coordination, and process optimisation initiatives. About the Organisation Our client is a globally recognised financial institution operating at the centre of the financial services ecosystem, delivering world-class custody, settlement, asset servicing, and investment operations solutions across international markets. The organisation combines advanced operational platforms, AI-enabled technologies, and digital transformation initiatives to drive operational excellence, efficiency, and client outcomes across global teams. Key Requirements • Experience within Financial Services Operations, Asset Servicing, Custody, Wealth Management, or Investment Operations • Strong leadership and stakeholder management skills • Experience managing operational teams, controls, KRIs/KPIs, and client service delivery • Knowledge of Tax Operations, Corporate Actions, Mutual Funds, AML, Fund Settlements, or Custody Operations • Strong analytical and reconciliation skills with experience using Excel and operational MI reporting • Experience driving process improvement, operational efficiency, and transformation initiatives • Interest in AI, automation, robotics, and digital operational tooling • Ability to operate in fast-paced, high-volume operational environments Why Join? This is an opportunity to join a globally recognised organisation undergoing significant operational transformation and technology innovation. You'll have the chance to shape operational excellence, strengthen governance and controls, lead high-performing teams, and contribute to large-scale strategic initiatives within a world-class financial services environment.
May 15, 2026
Full time
Job Title: VP Tax Operations VP Corporate Actions Manager Mutual Funds Location: Manchester, England, United Kingdom (Hybrid - 4 days onsite) Full-time Competitive salary: (dependent on experience) We are partnering with a leading global financial services institution to hire experienced operations professionals across several high-impact roles within Enterprise Custody Services Operations and Wealth Services platforms. These opportunities sit within critical operational functions supporting global custody, asset servicing, investment operations, and wealth services environments. The roles offer the chance to lead teams, strengthen operational controls, enhance client service delivery, and drive process improvement and digital transformation initiatives across complex financial operations. Vice President - Tax Operations Lead tax operations across global withholding tax, tax treaties, Relief at Source, Tax Reclaims, FATCA/CRS (AEOI) reporting, 1446f, and tax form validation activities. This role combines operational leadership with hands-on oversight across reconciliations, client servicing, regulatory compliance, and operational risk management. Vice President - Corporate Actions Manager Lead corporate actions operations across global markets, ensuring accurate event processing, regulatory compliance, client reporting, and operational excellence. Drive continuous improvement initiatives, strengthen controls, manage KRIs, and support digital transformation and AI-enabled process enhancements. Manager - Mutual Funds Manage operational teams supporting fund-related activities including Fund Manager Account Openings, AML Due Diligence, Share Class Conversions, Fund Trading (STP/manual), and Fund Settlements. Lead client service delivery, operational controls, MI/KPI reporting, testing coordination, and process optimisation initiatives. About the Organisation Our client is a globally recognised financial institution operating at the centre of the financial services ecosystem, delivering world-class custody, settlement, asset servicing, and investment operations solutions across international markets. The organisation combines advanced operational platforms, AI-enabled technologies, and digital transformation initiatives to drive operational excellence, efficiency, and client outcomes across global teams. Key Requirements • Experience within Financial Services Operations, Asset Servicing, Custody, Wealth Management, or Investment Operations • Strong leadership and stakeholder management skills • Experience managing operational teams, controls, KRIs/KPIs, and client service delivery • Knowledge of Tax Operations, Corporate Actions, Mutual Funds, AML, Fund Settlements, or Custody Operations • Strong analytical and reconciliation skills with experience using Excel and operational MI reporting • Experience driving process improvement, operational efficiency, and transformation initiatives • Interest in AI, automation, robotics, and digital operational tooling • Ability to operate in fast-paced, high-volume operational environments Why Join? This is an opportunity to join a globally recognised organisation undergoing significant operational transformation and technology innovation. You'll have the chance to shape operational excellence, strengthen governance and controls, lead high-performing teams, and contribute to large-scale strategic initiatives within a world-class financial services environment.
Sales Manager - Tech London Based Hybrid Up to £120K Base + Commission + Potential Equity An exciting opportunity to join a well-funded tech start-up that is transforming operational performance across complex warehouse and logistics environments. Backed by experienced investors and already gaining traction with major enterprise retail customers, the business is now looking to hire its first commercially focused Sales Manager to help scale growth across the UK market. This is a consultative enterprise sales role focused on large retailers, logistics providers, and supply chain operators with multi-site distribution networks. Responsibilities Drive enterprise new business sales across retail, logistics, and supply chain markets Build and manage pipeline through outbound prospecting, networking, and strategic account engagement Lead consultative sales cycles from discovery through to commercial close Deliver high-quality demos and business case discussions with senior stakeholders Engage with C-suite, Director, and VP-level decision makers Support the development of go-to-market strategy and target account planning Work closely with founders and leadership as the business scales Maintain accurate pipeline management and forecasting via HubSpot Ideal Background We are looking for someone with a blend of enterprise sales experience and operational understanding. You may come from: Supply chain technology Warehouse/logistics software SaaS Enterprise B2B technology sales With experience selling into: Retail Warehousing Distribution Logistics operations What They're Looking For 5+ years of B2B sales experience Strong enterprise sales capability Experience managing longer and more complex sales cycles Consultative sales approach Comfortable operating in a start-up environment Ability to build credibility with operational and executive stakeholders Self-starter mentality with strong commercial drive If interested, please apply directly or message for a confidential conversation.
May 15, 2026
Full time
Sales Manager - Tech London Based Hybrid Up to £120K Base + Commission + Potential Equity An exciting opportunity to join a well-funded tech start-up that is transforming operational performance across complex warehouse and logistics environments. Backed by experienced investors and already gaining traction with major enterprise retail customers, the business is now looking to hire its first commercially focused Sales Manager to help scale growth across the UK market. This is a consultative enterprise sales role focused on large retailers, logistics providers, and supply chain operators with multi-site distribution networks. Responsibilities Drive enterprise new business sales across retail, logistics, and supply chain markets Build and manage pipeline through outbound prospecting, networking, and strategic account engagement Lead consultative sales cycles from discovery through to commercial close Deliver high-quality demos and business case discussions with senior stakeholders Engage with C-suite, Director, and VP-level decision makers Support the development of go-to-market strategy and target account planning Work closely with founders and leadership as the business scales Maintain accurate pipeline management and forecasting via HubSpot Ideal Background We are looking for someone with a blend of enterprise sales experience and operational understanding. You may come from: Supply chain technology Warehouse/logistics software SaaS Enterprise B2B technology sales With experience selling into: Retail Warehousing Distribution Logistics operations What They're Looking For 5+ years of B2B sales experience Strong enterprise sales capability Experience managing longer and more complex sales cycles Consultative sales approach Comfortable operating in a start-up environment Ability to build credibility with operational and executive stakeholders Self-starter mentality with strong commercial drive If interested, please apply directly or message for a confidential conversation.
2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time Permanent Monday Friday, 9:00am 5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover IT support, cyber security, and digital transformation, delivering modern solutions that help organisations work smarter and more securely. This is a business with ambitious plans, a collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy, and customer interaction. You ll work closely with the outsourced service desk, taking ownership of escalated support tickets while also delivering customer change requests, project work, and on-site installations. You ll collaborate directly with senior technical leadership and play an important role in improving systems, processes, and customer experience. Some weeks will involve regular customer site visits for project work or reactive support, while others will be fully remote. Key Responsibilities Resolve 1st and 2nd line escalated tickets end-to-end Deliver customer change requests including: Laptop setups User onboarding/offboarding SharePoint site creation Teams and mailbox configuration Support project delivery and on-site installations Attend customer sites for scheduled and reactive work Work alongside the Senior Engineer on escalations and complex issues Maintain clear technical documentation Identify opportunities to improve systems and processes Optional Growth into Technical Account Management For candidates interested in developing commercially, there s also the opportunity to support account management activities, including: Assisting the Account Manager Producing basic quotes for hardware and licensing Participating in technical customer discussions This is completely optional, but offers a genuine pathway for career progression and salary growth. Technologies You ll Work With Microsoft 365 (Exchange, Teams, SharePoint, Intune) Microsoft Defender for Office 365 & Defender for Business Microsoft Entra ID & Conditional Access Microsoft Azure basics Azure Virtual Desktop & Windows 365 Windows 10/11 & Windows Server Halo PSA Ninja RMM Asana Windows Autopilot About You You ll be someone who: Has strong communication and customer service skills Enjoys solving problems and learning new technologies Is proactive, organised, and driven to improve Is comfortable working both remotely and on customer sites Thrives in a fast-moving MSP environment Has an interest in AI tools and modern ways of working Essential Skills & Experience Minimum 2 years experience in a 2nd Line MSP role Strong Microsoft 365 administration experience Experience with Exchange, SharePoint, Teams, and Intune Working knowledge of Microsoft Entra ID & Conditional Access Good understanding of DNS, DHCP, VPNs, and firewalls Experience supporting Windows desktop and server environments Full UK driving licence and access to a vehicle Right to work in the UK Nice to Have: Experience using AI tools such as Microsoft Copilot or Claude Microsoft certifications (MS-900, AZ-900, SC-900, MS-102 etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You ll be joining at an exciting stage of growth where your ideas, input, and development will genuinely matter.
May 15, 2026
Full time
2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time Permanent Monday Friday, 9:00am 5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover IT support, cyber security, and digital transformation, delivering modern solutions that help organisations work smarter and more securely. This is a business with ambitious plans, a collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy, and customer interaction. You ll work closely with the outsourced service desk, taking ownership of escalated support tickets while also delivering customer change requests, project work, and on-site installations. You ll collaborate directly with senior technical leadership and play an important role in improving systems, processes, and customer experience. Some weeks will involve regular customer site visits for project work or reactive support, while others will be fully remote. Key Responsibilities Resolve 1st and 2nd line escalated tickets end-to-end Deliver customer change requests including: Laptop setups User onboarding/offboarding SharePoint site creation Teams and mailbox configuration Support project delivery and on-site installations Attend customer sites for scheduled and reactive work Work alongside the Senior Engineer on escalations and complex issues Maintain clear technical documentation Identify opportunities to improve systems and processes Optional Growth into Technical Account Management For candidates interested in developing commercially, there s also the opportunity to support account management activities, including: Assisting the Account Manager Producing basic quotes for hardware and licensing Participating in technical customer discussions This is completely optional, but offers a genuine pathway for career progression and salary growth. Technologies You ll Work With Microsoft 365 (Exchange, Teams, SharePoint, Intune) Microsoft Defender for Office 365 & Defender for Business Microsoft Entra ID & Conditional Access Microsoft Azure basics Azure Virtual Desktop & Windows 365 Windows 10/11 & Windows Server Halo PSA Ninja RMM Asana Windows Autopilot About You You ll be someone who: Has strong communication and customer service skills Enjoys solving problems and learning new technologies Is proactive, organised, and driven to improve Is comfortable working both remotely and on customer sites Thrives in a fast-moving MSP environment Has an interest in AI tools and modern ways of working Essential Skills & Experience Minimum 2 years experience in a 2nd Line MSP role Strong Microsoft 365 administration experience Experience with Exchange, SharePoint, Teams, and Intune Working knowledge of Microsoft Entra ID & Conditional Access Good understanding of DNS, DHCP, VPNs, and firewalls Experience supporting Windows desktop and server environments Full UK driving licence and access to a vehicle Right to work in the UK Nice to Have: Experience using AI tools such as Microsoft Copilot or Claude Microsoft certifications (MS-900, AZ-900, SC-900, MS-102 etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You ll be joining at an exciting stage of growth where your ideas, input, and development will genuinely matter.
Are you an experienced Payroll Specialist who thrives in a busy environment and takes pride in delivering accurate, timely results? Join our supportive and friendly team, where your attention to detail and people-first approach will make a real impact every day. Key Responsibilities: Manage the monthly payroll ensuring that the data is input to the system and delivered to third party payroll companies is accurate Manage all benefit provision and programmes ensuring that the company is receiving best value for money by providing for and promoting to employees a comprehensive range of benefits that enable the company to remain competitive Manage the Group Personal Pension (GPP) on behalf of the company and its employees with the intermediary and pension provider, ensuring that employees contributions are accurate and paid in a timely manner Coordinate across the business and third parties and manage communication, implementation and delivery of annual processes including - although not exclusively - salary review, bonus and PUP payments, Tax Year end/P60's, P11D and benefit reporting to HMRC, internal and external audit and compliance. Provide guidance, advise and expertise to employees, HR business partners, finance management, and the VP Human Resources on matters relating to payroll. Prepare and produce timely and accurate reports from the payroll system for internal usage such as - general ledger/management accounts, budgeting, management information, and decision making. - and for external filing such as HMRC, DWP, UK Government, ON Prepare payments for salaries and pay invoices for all suppliers through a PO Management system. Manage the payroll system including the relationship with the vendor and escalate any issues to the Payroll & Benefits Manager as appropriate. Required experience: Extensive knowledge of UK payroll and ability to look after a population of 700 Up to date knowledge of appropriate HMRC guidelines and rules around statutory payments Experience of coordinating payments of non-UK based employees and managing relationship with third party payrolls. Highly numerate and ability to make accurate calculations of a complex nature Ability to communicate technical pay calculations and information to all levels within an organisation and to be able to influence at all levels within the business as well as external parties Good standard of IT literacy generally for office use - Microsoft office skills; comprehensive understanding of Excel including VLOOKUP, HLOOKUP, XLOOKUP, Pivots. Experience of using a variety of payroll systems to the extent of being aware of the features of different systems to be able to transfer knowledge from one system to another Ability to work on own initiative and organise and priorities own workload to take account of changing situations to meet fixed deadlines Why Join Us? A supportive, friendly, and experienced payroll team that values teamwork and professional growth. Opportunities for ongoing training and development. A workplace culture built on respect, flexibility, and work-life balance. 51481JD INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 14, 2026
Full time
Are you an experienced Payroll Specialist who thrives in a busy environment and takes pride in delivering accurate, timely results? Join our supportive and friendly team, where your attention to detail and people-first approach will make a real impact every day. Key Responsibilities: Manage the monthly payroll ensuring that the data is input to the system and delivered to third party payroll companies is accurate Manage all benefit provision and programmes ensuring that the company is receiving best value for money by providing for and promoting to employees a comprehensive range of benefits that enable the company to remain competitive Manage the Group Personal Pension (GPP) on behalf of the company and its employees with the intermediary and pension provider, ensuring that employees contributions are accurate and paid in a timely manner Coordinate across the business and third parties and manage communication, implementation and delivery of annual processes including - although not exclusively - salary review, bonus and PUP payments, Tax Year end/P60's, P11D and benefit reporting to HMRC, internal and external audit and compliance. Provide guidance, advise and expertise to employees, HR business partners, finance management, and the VP Human Resources on matters relating to payroll. Prepare and produce timely and accurate reports from the payroll system for internal usage such as - general ledger/management accounts, budgeting, management information, and decision making. - and for external filing such as HMRC, DWP, UK Government, ON Prepare payments for salaries and pay invoices for all suppliers through a PO Management system. Manage the payroll system including the relationship with the vendor and escalate any issues to the Payroll & Benefits Manager as appropriate. Required experience: Extensive knowledge of UK payroll and ability to look after a population of 700 Up to date knowledge of appropriate HMRC guidelines and rules around statutory payments Experience of coordinating payments of non-UK based employees and managing relationship with third party payrolls. Highly numerate and ability to make accurate calculations of a complex nature Ability to communicate technical pay calculations and information to all levels within an organisation and to be able to influence at all levels within the business as well as external parties Good standard of IT literacy generally for office use - Microsoft office skills; comprehensive understanding of Excel including VLOOKUP, HLOOKUP, XLOOKUP, Pivots. Experience of using a variety of payroll systems to the extent of being aware of the features of different systems to be able to transfer knowledge from one system to another Ability to work on own initiative and organise and priorities own workload to take account of changing situations to meet fixed deadlines Why Join Us? A supportive, friendly, and experienced payroll team that values teamwork and professional growth. Opportunities for ongoing training and development. A workplace culture built on respect, flexibility, and work-life balance. 51481JD INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
IT Support Technician Rate - 250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer service and communications skills as you'll be working with a broad range of people with differing levels of understanding of technology. You'll have strong technical knowledge of Microsoft applications including Windows 11, Office365, and x64 hardware. You will need to be passionate about technology and able to coach colleagues and attempt to fix problems both within the Smart Bar and across our office floors. You are accountable for being a key point of contact to our on-site technology support, delivering an outstanding customer experience ensuring that you prioritise customer satisfaction in interactions and focus on pragmatic decisions to ensure business activities are not blocked taking personal responsibility for delivering on your objectives in line with our values using your expert software and technology knowledge to diagnose and resolve customer issues, including actively identifying problems and known errors adhering to our standard operating procedures to complete service requests creating knowledgebase articles, IT documentation and standard operating procedures where required escalating issues which cannot be resolved in the Smart Bar to the right technology teams managing the Smart Bar hardware inventory building relationships with our customers and your colleagues, and working as a team to provide a great service to all our customers showing initiative and helping improve the Smart Bar customer experience Your experience includes Experience of following processes and procedures, knowing how to solve problems and suggest and document continuous service improvements Demonstrate good customer service - you will be picking up queries through the IT ticketing system and face to face so getting to the heart of a customers' problems and resolving within SLA's & OLA's Knowledge of Incident & Problem Management and Request Fulfilment Experience of project work, replacing and imaging high volumes of devices Working in a technical team where you've been troubleshooting and resolving a wide range of technical problems, including Microsoft software and workstation hardware architecture Working within busy and high demanding call centre environments Having exceptional communication skills - you'll be the on-site technology point of contact for colleagues at all levels across the organisation Responding to a high volume of customer queries, prioritising and organising your own workload, whilst also collaborating as part of a team knowing how to not only solve problems, but see the bigger picture and suggest ongoing continuous service improvements working collaboratively with colleagues to ensure consistent service levels are maintained Onboarding starters and decommissioning leavers prioritising and organising your own workload having great attention to detail, and being accurate - you'll make sure your work is to the highest standard have a strong technical knowledge of the following software: Microsoft Windows 11 including diagnostic and repair tools Microsoft Office 365 Administration (Excel, Teams, Outlook, OneDrive, etc) Azure Active Directory, groups, user accounts, workstations, etc Microsoft Windows files, folders, and network drives Large multifunctional printers (ideally Canon), including admin consoles Audio Visual technologies, projectors, large screens, mics, cameras, speakers SCCM building workstations, deploying software, etc Telephony systems and Smart Phones Experience of in-house bespoke applications Remote working technologies (ideally Cisco VPN, RDP, Azure, MFA) Microsoft Intune and Outlook Apps for Android and iOS Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc) Asset management systems, keeping records accurate and up to date ITSM systems containing workflows and processes
May 14, 2026
Contractor
IT Support Technician Rate - 250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer service and communications skills as you'll be working with a broad range of people with differing levels of understanding of technology. You'll have strong technical knowledge of Microsoft applications including Windows 11, Office365, and x64 hardware. You will need to be passionate about technology and able to coach colleagues and attempt to fix problems both within the Smart Bar and across our office floors. You are accountable for being a key point of contact to our on-site technology support, delivering an outstanding customer experience ensuring that you prioritise customer satisfaction in interactions and focus on pragmatic decisions to ensure business activities are not blocked taking personal responsibility for delivering on your objectives in line with our values using your expert software and technology knowledge to diagnose and resolve customer issues, including actively identifying problems and known errors adhering to our standard operating procedures to complete service requests creating knowledgebase articles, IT documentation and standard operating procedures where required escalating issues which cannot be resolved in the Smart Bar to the right technology teams managing the Smart Bar hardware inventory building relationships with our customers and your colleagues, and working as a team to provide a great service to all our customers showing initiative and helping improve the Smart Bar customer experience Your experience includes Experience of following processes and procedures, knowing how to solve problems and suggest and document continuous service improvements Demonstrate good customer service - you will be picking up queries through the IT ticketing system and face to face so getting to the heart of a customers' problems and resolving within SLA's & OLA's Knowledge of Incident & Problem Management and Request Fulfilment Experience of project work, replacing and imaging high volumes of devices Working in a technical team where you've been troubleshooting and resolving a wide range of technical problems, including Microsoft software and workstation hardware architecture Working within busy and high demanding call centre environments Having exceptional communication skills - you'll be the on-site technology point of contact for colleagues at all levels across the organisation Responding to a high volume of customer queries, prioritising and organising your own workload, whilst also collaborating as part of a team knowing how to not only solve problems, but see the bigger picture and suggest ongoing continuous service improvements working collaboratively with colleagues to ensure consistent service levels are maintained Onboarding starters and decommissioning leavers prioritising and organising your own workload having great attention to detail, and being accurate - you'll make sure your work is to the highest standard have a strong technical knowledge of the following software: Microsoft Windows 11 including diagnostic and repair tools Microsoft Office 365 Administration (Excel, Teams, Outlook, OneDrive, etc) Azure Active Directory, groups, user accounts, workstations, etc Microsoft Windows files, folders, and network drives Large multifunctional printers (ideally Canon), including admin consoles Audio Visual technologies, projectors, large screens, mics, cameras, speakers SCCM building workstations, deploying software, etc Telephony systems and Smart Phones Experience of in-house bespoke applications Remote working technologies (ideally Cisco VPN, RDP, Azure, MFA) Microsoft Intune and Outlook Apps for Android and iOS Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc) Asset management systems, keeping records accurate and up to date ITSM systems containing workflows and processes
