Tenancy Relations Officer 2 Years Fixed Term Contracts / Secondment Opportunities Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined-up service and more focused support for those in Hackney that are at risk of homelessness. We are currently recruiting for a proactive and knowledgeable Tenancy Relations Officer dedicated to protecting tenants' rights and promoting private rented accommodation as a viable housing option. You will prevent homelessness among private sector households and support those in need of new housing solutions, with the aim of reducing reliance on temporary accommodation. You will also be involved in implementing the Renters Rights legislation, ensuring tenant protections are upheld while equipping landlords with the knowledge and training needed to meet their new responsibilities. You will work in close collaboration with enforcement teams, the voluntary sector, and key stakeholders at both London and national levels. Key responsibilities: Deliver a robust tenancy relations service to a diverse range of private sector stakeholders, including engaging proactively with tenants and landlords, and responding to enquiries, complaints, and correspondence Conduct comprehensive assessments of housing needs in accordance with the Homelessness Reduction Act 2017 and other relevant legislation. Undertake investigations and enforcement action including prosecutions, civil penalties and court applications. Maintain expert housing legislation knowledge, collaborate on policy delivery with Housing Strategy, and prevent homelessness by mediating disputes and protecting tenants Key knowledge and skills: High level knowledge of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations Strong grasp of housing needs, legislation, and case law Knowledge of the Homelessness Reduction Act and private sector discharge duties Proven ability to investigate breaches and write enforcement reports Strong communication, analysis, and decision-making skills As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This post is subject to an Enhanced DBS Check This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 10 June 2026 (22:59). Interview and assessment date: W/C 29 June 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Jun 08, 2026
Full time
Tenancy Relations Officer 2 Years Fixed Term Contracts / Secondment Opportunities Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined-up service and more focused support for those in Hackney that are at risk of homelessness. We are currently recruiting for a proactive and knowledgeable Tenancy Relations Officer dedicated to protecting tenants' rights and promoting private rented accommodation as a viable housing option. You will prevent homelessness among private sector households and support those in need of new housing solutions, with the aim of reducing reliance on temporary accommodation. You will also be involved in implementing the Renters Rights legislation, ensuring tenant protections are upheld while equipping landlords with the knowledge and training needed to meet their new responsibilities. You will work in close collaboration with enforcement teams, the voluntary sector, and key stakeholders at both London and national levels. Key responsibilities: Deliver a robust tenancy relations service to a diverse range of private sector stakeholders, including engaging proactively with tenants and landlords, and responding to enquiries, complaints, and correspondence Conduct comprehensive assessments of housing needs in accordance with the Homelessness Reduction Act 2017 and other relevant legislation. Undertake investigations and enforcement action including prosecutions, civil penalties and court applications. Maintain expert housing legislation knowledge, collaborate on policy delivery with Housing Strategy, and prevent homelessness by mediating disputes and protecting tenants Key knowledge and skills: High level knowledge of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations Strong grasp of housing needs, legislation, and case law Knowledge of the Homelessness Reduction Act and private sector discharge duties Proven ability to investigate breaches and write enforcement reports Strong communication, analysis, and decision-making skills As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This post is subject to an Enhanced DBS Check This application process replaces a supporting statement. Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications : 10 June 2026 (22:59). Interview and assessment date: W/C 29 June 2026. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
A Local Authority in East Anglia is seeking an experienced Housing Needs Manager to lead Housing Options, Homelessness and Allocations services for an inital 3 month contract. What you'll be doing: Providing operational leadership across Housing Options, Homelessness and Assessment teams Line managing team managers and overseeing service performance Ensuring statutory compliance across homelessness duties and temporary accommodation Monitoring budgets and identifying efficiencies within temporary accommodation spend Analysing performance data and reporting to senior leadership What you'll need: Strong leadership experience within Housing Needs / Homelessness services Up-to-date knowledge of homelessness legislation and temporary accommodation requirements Confidence supervising staff and driving service improvement Ability to attend the office 2 days per week If you're an experienced Housing leader available for your next interim assignment, please send your CV with a summary of relevant experience to (url removed).
Jun 07, 2026
Contractor
A Local Authority in East Anglia is seeking an experienced Housing Needs Manager to lead Housing Options, Homelessness and Allocations services for an inital 3 month contract. What you'll be doing: Providing operational leadership across Housing Options, Homelessness and Assessment teams Line managing team managers and overseeing service performance Ensuring statutory compliance across homelessness duties and temporary accommodation Monitoring budgets and identifying efficiencies within temporary accommodation spend Analysing performance data and reporting to senior leadership What you'll need: Strong leadership experience within Housing Needs / Homelessness services Up-to-date knowledge of homelessness legislation and temporary accommodation requirements Confidence supervising staff and driving service improvement Ability to attend the office 2 days per week If you're an experienced Housing leader available for your next interim assignment, please send your CV with a summary of relevant experience to (url removed).
Independent Living Scheme Manager (with Care) Location: Gordon Colling House, Bedford, MK42 0SJ Salary: 31,992.21 Full Time (37 hours) Permanent We're looking for a passionate and proactive Independent Living Scheme Manager to deliver a high-quality, responsive service for customers living in Independent Living with care scheme. This is a varied and rewarding role where you'll oversee the day-to-day management of scheme, support residents to maintain independence, and work closely with onsite care team and external partners to create a safe, inclusive, and thriving community. Key Responsibilities Housing & Scheme Management Manage allocations, lettings, and tenancy-related matters. Monitor performance against KPIs including occupancy, arrears, and service delivery. Maintain strong relationships with residents, ensuring timely support and engagement. Ensure properties and communal areas are safe, compliant, and well maintained. Community & Resident Engagement Build a vibrant, inclusive community through events and ongoing engagement. Support residents across mixed tenure types, ensuring equitable service. Act as a visible and approachable presence within the scheme. Partnership Working Work closely with on-site care teams, contractors, and ancillary services. Collaborate with external agencies to coordinate support for residents. Build strong relationships with key stakeholders and partners. Safeguarding & Risk Management Carry out needs and risk assessments, ensuring residents' safety and wellbeing. Manage safeguarding concerns and anti-social behaviour cases effectively. Develop and monitor person-centred support plans. Financial & Operational Oversight Support budget management and ensure effective use of resources. Monitor service performance and contribute to continuous improvement. About You You'll be confident, compassionate, and highly organised, with a strong commitment to supporting customers over 55 to live independently. You will need to demonstrate a person-centred, empathetic approach, alongside the confidence to handle challenging situations effectively. You will bring a collaborative mindset, enabling you to work successfully with a range of partners, and a genuine passion for supporting people to live independently. Essential Skills & Experience Strong communication and relationship-building skills. Experience managing complex situations and making informed decisions. Ability to work independently and manage a busy workload. Experience assessing needs, managing risk, and supporting individuals. Excellent record-keeping and administrative skills. Desirable Experience in housing, tenancy management, or supported living. Knowledge of safeguarding, ASB, and welfare benefits. Experience working with older people or individuals with additional needs. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.
Jun 05, 2026
Full time
Independent Living Scheme Manager (with Care) Location: Gordon Colling House, Bedford, MK42 0SJ Salary: 31,992.21 Full Time (37 hours) Permanent We're looking for a passionate and proactive Independent Living Scheme Manager to deliver a high-quality, responsive service for customers living in Independent Living with care scheme. This is a varied and rewarding role where you'll oversee the day-to-day management of scheme, support residents to maintain independence, and work closely with onsite care team and external partners to create a safe, inclusive, and thriving community. Key Responsibilities Housing & Scheme Management Manage allocations, lettings, and tenancy-related matters. Monitor performance against KPIs including occupancy, arrears, and service delivery. Maintain strong relationships with residents, ensuring timely support and engagement. Ensure properties and communal areas are safe, compliant, and well maintained. Community & Resident Engagement Build a vibrant, inclusive community through events and ongoing engagement. Support residents across mixed tenure types, ensuring equitable service. Act as a visible and approachable presence within the scheme. Partnership Working Work closely with on-site care teams, contractors, and ancillary services. Collaborate with external agencies to coordinate support for residents. Build strong relationships with key stakeholders and partners. Safeguarding & Risk Management Carry out needs and risk assessments, ensuring residents' safety and wellbeing. Manage safeguarding concerns and anti-social behaviour cases effectively. Develop and monitor person-centred support plans. Financial & Operational Oversight Support budget management and ensure effective use of resources. Monitor service performance and contribute to continuous improvement. About You You'll be confident, compassionate, and highly organised, with a strong commitment to supporting customers over 55 to live independently. You will need to demonstrate a person-centred, empathetic approach, alongside the confidence to handle challenging situations effectively. You will bring a collaborative mindset, enabling you to work successfully with a range of partners, and a genuine passion for supporting people to live independently. Essential Skills & Experience Strong communication and relationship-building skills. Experience managing complex situations and making informed decisions. Ability to work independently and manage a busy workload. Experience assessing needs, managing risk, and supporting individuals. Excellent record-keeping and administrative skills. Desirable Experience in housing, tenancy management, or supported living. Knowledge of safeguarding, ASB, and welfare benefits. Experience working with older people or individuals with additional needs. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 05, 2026
Full time
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Housing Services Officer Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation delivering housing services on behalf of the local community. Working in partnership with Lambeth Council, LEMB is committed to providing high-quality housing services, excellent customer care, community engagement, and safe, well-managed homes for tenants and leaseholders. Position: Housing Services Officer Reports to: Housing Services Manager Hours: 35 hours per week Housing Services Officer Day-to-Day Duties Manage a portfolio of properties and provide housing management services to tenants and leaseholders. Recover rent arrears, provide tenancy support, and represent the organisation in court where required. Manage empty properties, allocations, mutual exchanges, tenancy sign-ups, and rehousing cases. Handle anti-social behaviour (ASB), tenancy breaches, complaints, and resident enquiries. Arrange and monitor repairs to homes and communal areas. Support leaseholders with enquiries, repairs, notices, and statutory processes such as Right to Buy. Process insurance claims, compensation payments, and other housing-related applications. Maintain accurate records and update housing management systems. Work closely with contractors, local authorities, and partner agencies to deliver effective services. Provide reception and customer service support to residents and visitors. Housing Services Officer Requirements Experience & Knowledge Experience working in housing management, tenancy services, customer service, or a related environment. Understanding of housing legislation, tenancy management, leasehold services, rent recovery, and customer care. Knowledge of data protection, equality and diversity, and health and safety requirements. Skills Excellent communication and customer service skills. Ability to manage a varied workload and meet deadlines. Strong problem-solving and decision-making abilities. Good numerical and administrative skills. Ability to work independently and as part of a team. Competent in Microsoft Office applications and housing management systems. Qualifications Degree, relevant qualification, or equivalent experience. Benefits Opportunity to work within a community-focused housing organisation. Varied and rewarding role supporting local residents. Training and professional development opportunities. 35-hour working week. Opportunity to gain experience across tenancy management, income recovery, allocations, and leasehold services. Supportive team environment with opportunities for career progression.
Jun 05, 2026
Full time
Housing Services Officer Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation delivering housing services on behalf of the local community. Working in partnership with Lambeth Council, LEMB is committed to providing high-quality housing services, excellent customer care, community engagement, and safe, well-managed homes for tenants and leaseholders. Position: Housing Services Officer Reports to: Housing Services Manager Hours: 35 hours per week Housing Services Officer Day-to-Day Duties Manage a portfolio of properties and provide housing management services to tenants and leaseholders. Recover rent arrears, provide tenancy support, and represent the organisation in court where required. Manage empty properties, allocations, mutual exchanges, tenancy sign-ups, and rehousing cases. Handle anti-social behaviour (ASB), tenancy breaches, complaints, and resident enquiries. Arrange and monitor repairs to homes and communal areas. Support leaseholders with enquiries, repairs, notices, and statutory processes such as Right to Buy. Process insurance claims, compensation payments, and other housing-related applications. Maintain accurate records and update housing management systems. Work closely with contractors, local authorities, and partner agencies to deliver effective services. Provide reception and customer service support to residents and visitors. Housing Services Officer Requirements Experience & Knowledge Experience working in housing management, tenancy services, customer service, or a related environment. Understanding of housing legislation, tenancy management, leasehold services, rent recovery, and customer care. Knowledge of data protection, equality and diversity, and health and safety requirements. Skills Excellent communication and customer service skills. Ability to manage a varied workload and meet deadlines. Strong problem-solving and decision-making abilities. Good numerical and administrative skills. Ability to work independently and as part of a team. Competent in Microsoft Office applications and housing management systems. Qualifications Degree, relevant qualification, or equivalent experience. Benefits Opportunity to work within a community-focused housing organisation. Varied and rewarding role supporting local residents. Training and professional development opportunities. 35-hour working week. Opportunity to gain experience across tenancy management, income recovery, allocations, and leasehold services. Supportive team environment with opportunities for career progression.
Your new company We are now recruiting for an experienced Housing Manager to join the team at a well-known housing association, covering the Glasgow area. This is aTemporary position, for a minimum term of 3 months. We are offering a competitive daily rate of £221 per day, and this is a full-time position, working 35 hours a week. Your new role As Housing Manager, you will be responsible for overseeing the day-to-day management of our housing stock, ensuring tenants receive outstanding service and support. You'll lead a team of housing officers, manage tenancy issues, and work collaboratively with internal departments and external partners to maintain high standards of housing provision. Lead and support a team of housing officers to deliver responsive and tenant-focused services. Manage tenancy agreements, allocations, rent arrears, and anti-social behaviour cases. Ensure compliance with housing legislation, regulatory standards, and internal policies. Develop and maintain strong relationships with tenants, community groups, and stakeholders. Monitor performance indicators and contribute to service improvement initiatives. Support the delivery of community engagement and tenant participation programmes. What you'll need to succeed Experienced in housing management, ideally within a social housing or local authority setting. Knowledgeable about housing legislation, tenancy law, and regulatory frameworks. A confident leader with excellent communication and problem-solving skills. Passionate about delivering high-quality services and making a positive impact in communities. Proficient in using housing management systems and Microsoft Office. What you'll get in return £221 per day (PAYE) On-site parking Contract 17th November - 27th February What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 06, 2025
Full time
Your new company We are now recruiting for an experienced Housing Manager to join the team at a well-known housing association, covering the Glasgow area. This is aTemporary position, for a minimum term of 3 months. We are offering a competitive daily rate of £221 per day, and this is a full-time position, working 35 hours a week. Your new role As Housing Manager, you will be responsible for overseeing the day-to-day management of our housing stock, ensuring tenants receive outstanding service and support. You'll lead a team of housing officers, manage tenancy issues, and work collaboratively with internal departments and external partners to maintain high standards of housing provision. Lead and support a team of housing officers to deliver responsive and tenant-focused services. Manage tenancy agreements, allocations, rent arrears, and anti-social behaviour cases. Ensure compliance with housing legislation, regulatory standards, and internal policies. Develop and maintain strong relationships with tenants, community groups, and stakeholders. Monitor performance indicators and contribute to service improvement initiatives. Support the delivery of community engagement and tenant participation programmes. What you'll need to succeed Experienced in housing management, ideally within a social housing or local authority setting. Knowledgeable about housing legislation, tenancy law, and regulatory frameworks. A confident leader with excellent communication and problem-solving skills. Passionate about delivering high-quality services and making a positive impact in communities. Proficient in using housing management systems and Microsoft Office. What you'll get in return £221 per day (PAYE) On-site parking Contract 17th November - 27th February What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
