Store Manager - Walworth Road. So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting at £29k per annum (experience depending) with Profit share bonus 28 days annual leave plus your birthday off. Full time (40 hours) including weekend working. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
May 19, 2026
Full time
Store Manager - Walworth Road. So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting at £29k per annum (experience depending) with Profit share bonus 28 days annual leave plus your birthday off. Full time (40 hours) including weekend working. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
Position: Dispensing Optician Location: Hedge End, Hampshire Salary: £35,000 + store bonus Working Hours: Full time 40 hours or part time hours considered Experience Level: This role is open to both newly qualified and experienced Dispensing Opticians who are registered with the GOC! Your future is clear at Specsavers Hedge End, where there's always something exciting ahead. Come and join our accomplished team as a Dispensing Optician at Specsavers Hedge End , where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We're community-focused and we need someone ready to use their passion, skills, and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we're keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day. We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What's on offer? Store performance bonus scheme. Professional fees paid. Great opportunity for progression and development 33 days annual leave per annum Enhanced family leave Your birthday off Outstanding clinical and professional development opportunities- happy to support with ILM/pathway for Directorship. Support with CPD points. Specsavers Enhanced Perks - Perks is our discounted benefits scheme. Subscription to the "Headspace" App WeCare - UK confidential employee helpline The Role in a Nutshell: Ensure that you always provide good levels of customer service to customers. Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover. Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner. Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques. Then there's you Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop, and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. About Specsavers: Specsavers began 40 years ago with the vision of two optometrists, Doug, and Mary Perkins, who set out to provide best-value eyecare to everybody. Their passion for optometry has led Specsavers to become the largest privately-owned optical group in the world, delivering high-quality, affordable optical and hearing care. And it continues to shape the lives and experience of thousands of colleagues who are developing their careers with us across the globe. We are proud of how far we've come as a business, now we want to see you grow with us too. Find out more! For more information or to apply, please contact Katie Francome at Specsavers Recruitment Services on or email
May 18, 2026
Full time
Position: Dispensing Optician Location: Hedge End, Hampshire Salary: £35,000 + store bonus Working Hours: Full time 40 hours or part time hours considered Experience Level: This role is open to both newly qualified and experienced Dispensing Opticians who are registered with the GOC! Your future is clear at Specsavers Hedge End, where there's always something exciting ahead. Come and join our accomplished team as a Dispensing Optician at Specsavers Hedge End , where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We're community-focused and we need someone ready to use their passion, skills, and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we're keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day. We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What's on offer? Store performance bonus scheme. Professional fees paid. Great opportunity for progression and development 33 days annual leave per annum Enhanced family leave Your birthday off Outstanding clinical and professional development opportunities- happy to support with ILM/pathway for Directorship. Support with CPD points. Specsavers Enhanced Perks - Perks is our discounted benefits scheme. Subscription to the "Headspace" App WeCare - UK confidential employee helpline The Role in a Nutshell: Ensure that you always provide good levels of customer service to customers. Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover. Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner. Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques. Then there's you Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop, and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. About Specsavers: Specsavers began 40 years ago with the vision of two optometrists, Doug, and Mary Perkins, who set out to provide best-value eyecare to everybody. Their passion for optometry has led Specsavers to become the largest privately-owned optical group in the world, delivering high-quality, affordable optical and hearing care. And it continues to shape the lives and experience of thousands of colleagues who are developing their careers with us across the globe. We are proud of how far we've come as a business, now we want to see you grow with us too. Find out more! For more information or to apply, please contact Katie Francome at Specsavers Recruitment Services on or email
Want to be the reason why people should've gone to Specsavers? As an Optometrist here, you'll be the go-to for eye examinations and contact lens services, helping us keep the nation seeing 20/20. You'll work with the store team to deliver high-standard clinical care and customer service to meet both patient needs and business objectives. And of course, you'll be a key part in creating a warm and friendly environment for our customers and our team. Our store Specsavers in Barry is looking for an ambitious and talented Optometrist to join their thriving store on a part time basis. This busy practice hosts 7 full size test rooms, all with easy patient access and is easily commutable from Cardiff by car within 30 minutes. The practice is appointed with modern technical diagnostic equipment; perfect for those seeking clinical advancement, utilising higher accreditations or those hoping to attain an equity shareholding in the future. This is a great practice for anyone wanting to develop their career, both clinically and professionally. Colleague development takes centre stage whether you want to obtain higher accreditations such as IP or are interested in becoming a director yourself one day. We are committed to fostering growth and providing opportunities for colleagues to reach their full potential and our senior management and directors are on hand to offer guidance and support. In October 2023, a new contract for the delivery of eye care services in the community came into force in Wales - Wales General Opthalmic Services (WGOS). Under the new regulataions, optometrirsts will be able to fully utilse their professional higher accreditations when delivering eye care at primary level. What's on Offer? Up to £60,000 depending on experience Part time hours available, flexible with days and hours Bonus scheme No late nights Flexible working patterns to suit your lifestyle 35 days annual leave pro rata Professional fees paid Fully Nidek-equipped testing rooms with Phoropters and two OCTs Outstanding clinical and professional development opportunities including support with higher accreditations and Pathway Excellent support from directors and team People choose us - for care and careers. Because feeling supported and valued makes a difference. We were proud to be ranked 16th best place to work in the world in 2024 by Great Place to Work , a reflection of the supportive, people-first culture we've built. We're locally owned by people who understand our communities, powered by leading-edge technology, and committed to making eye care accessible and affordable for everyone. When you join us, you're choosing more than a job - you're choosing a place where you can thrive. Find out more Non-WGOS registered Optometrists can contact HEIW at for information on mandatory training and NWSSP at for information on registration. We do need you to have a few skills to get started in this role. Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date). You'll also need to be confident and passionate about providing the best customer service and work well as part of a team. Got all of these? We can't wait for you to apply! To find out more contact Tom Shrewsbury: /
May 18, 2026
Full time
Want to be the reason why people should've gone to Specsavers? As an Optometrist here, you'll be the go-to for eye examinations and contact lens services, helping us keep the nation seeing 20/20. You'll work with the store team to deliver high-standard clinical care and customer service to meet both patient needs and business objectives. And of course, you'll be a key part in creating a warm and friendly environment for our customers and our team. Our store Specsavers in Barry is looking for an ambitious and talented Optometrist to join their thriving store on a part time basis. This busy practice hosts 7 full size test rooms, all with easy patient access and is easily commutable from Cardiff by car within 30 minutes. The practice is appointed with modern technical diagnostic equipment; perfect for those seeking clinical advancement, utilising higher accreditations or those hoping to attain an equity shareholding in the future. This is a great practice for anyone wanting to develop their career, both clinically and professionally. Colleague development takes centre stage whether you want to obtain higher accreditations such as IP or are interested in becoming a director yourself one day. We are committed to fostering growth and providing opportunities for colleagues to reach their full potential and our senior management and directors are on hand to offer guidance and support. In October 2023, a new contract for the delivery of eye care services in the community came into force in Wales - Wales General Opthalmic Services (WGOS). Under the new regulataions, optometrirsts will be able to fully utilse their professional higher accreditations when delivering eye care at primary level. What's on Offer? Up to £60,000 depending on experience Part time hours available, flexible with days and hours Bonus scheme No late nights Flexible working patterns to suit your lifestyle 35 days annual leave pro rata Professional fees paid Fully Nidek-equipped testing rooms with Phoropters and two OCTs Outstanding clinical and professional development opportunities including support with higher accreditations and Pathway Excellent support from directors and team People choose us - for care and careers. Because feeling supported and valued makes a difference. We were proud to be ranked 16th best place to work in the world in 2024 by Great Place to Work , a reflection of the supportive, people-first culture we've built. We're locally owned by people who understand our communities, powered by leading-edge technology, and committed to making eye care accessible and affordable for everyone. When you join us, you're choosing more than a job - you're choosing a place where you can thrive. Find out more Non-WGOS registered Optometrists can contact HEIW at for information on mandatory training and NWSSP at for information on registration. We do need you to have a few skills to get started in this role. Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date). You'll also need to be confident and passionate about providing the best customer service and work well as part of a team. Got all of these? We can't wait for you to apply! To find out more contact Tom Shrewsbury: /
Want to be the reason why people should've gone to Specsavers? As an Optometrist here, you'll be the go-to for eye examinations and contact lens services, helping us keep the nation seeing 20/20. You'll work with the store team to deliver high-standard clinical care and customer service to meet both patient needs and business objectives. And of course, you'll be a key part in creating a warm and friendly environment for our customers and our team. Our store At Specsavers Morningside, we pride ourselves on the patient experience we provide through clinical excellence and our store is a local hub for clinical advancement. We take Optics very seriously, but we also understand the value of fun and work-life balance. If you want to work in a fun and supportive environment that will bring out the very best in your clinical skills, but also allow you to enjoy your daily routine, contact us today to find out more. We are passionate about the clinical & professional development of our team, and as our new Optometrist, we want to support you every step of the way. Through open conversations and regular 1-2-1's, we will work together to tailor-make a career that suits you. There are so many areas to explore; from WOPEC qualifications and independent prescribing to paediatric accreditations or enhanced optical services, ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway). Along with your clinical expertise - this will stand you in good stead if you choose to become a store director yourself one day. Whatever your ambitions, we'll do everything we can to help you be the best you can be. Our team You will join an excellent team of 20 plus highly trained optical professionals who consistently provide high standards of excellent customer care to our patients, and we are looking for an Optometrist who shares this ethos. Specsavers, Morningside is owned and run by the same directors who own our Specsavers, Cameron Toll branch. Both directors have received multiple awards for their Management and employee conditions (Platinum Employer, and Investors in Young People) as well as for investment in test room technology and dedication to patient care. What's on offer? Up to £65,000 depending on experience Up to £10,000 Golden Hello (T&Cs apply) Competitive bonus scheme Full and part-time working patterns available. Can accommodate full-time hours over 4 days 1 hour lunch 30 days holiday (pro rata) Professional fees paid 30-minute testing Outstanding clinical and professional development opportunities Opportunity to join an award-winning store who won a National Optician Award in 2018 Support with CPD Access to the latest clinical technology Support with Pathway - 2 colleagues in store currently pursuing partnership route Find out more We do need you to have a few skills to get started in this role. Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date). You'll also need to be confident and passionate about providing the best customer service and work well as part of a team. Got all of these? We can't wait for you to apply! To find out more contact Lauren on or email
May 17, 2026
Full time
Want to be the reason why people should've gone to Specsavers? As an Optometrist here, you'll be the go-to for eye examinations and contact lens services, helping us keep the nation seeing 20/20. You'll work with the store team to deliver high-standard clinical care and customer service to meet both patient needs and business objectives. And of course, you'll be a key part in creating a warm and friendly environment for our customers and our team. Our store At Specsavers Morningside, we pride ourselves on the patient experience we provide through clinical excellence and our store is a local hub for clinical advancement. We take Optics very seriously, but we also understand the value of fun and work-life balance. If you want to work in a fun and supportive environment that will bring out the very best in your clinical skills, but also allow you to enjoy your daily routine, contact us today to find out more. We are passionate about the clinical & professional development of our team, and as our new Optometrist, we want to support you every step of the way. Through open conversations and regular 1-2-1's, we will work together to tailor-make a career that suits you. There are so many areas to explore; from WOPEC qualifications and independent prescribing to paediatric accreditations or enhanced optical services, ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway). Along with your clinical expertise - this will stand you in good stead if you choose to become a store director yourself one day. Whatever your ambitions, we'll do everything we can to help you be the best you can be. Our team You will join an excellent team of 20 plus highly trained optical professionals who consistently provide high standards of excellent customer care to our patients, and we are looking for an Optometrist who shares this ethos. Specsavers, Morningside is owned and run by the same directors who own our Specsavers, Cameron Toll branch. Both directors have received multiple awards for their Management and employee conditions (Platinum Employer, and Investors in Young People) as well as for investment in test room technology and dedication to patient care. What's on offer? Up to £65,000 depending on experience Up to £10,000 Golden Hello (T&Cs apply) Competitive bonus scheme Full and part-time working patterns available. Can accommodate full-time hours over 4 days 1 hour lunch 30 days holiday (pro rata) Professional fees paid 30-minute testing Outstanding clinical and professional development opportunities Opportunity to join an award-winning store who won a National Optician Award in 2018 Support with CPD Access to the latest clinical technology Support with Pathway - 2 colleagues in store currently pursuing partnership route Find out more We do need you to have a few skills to get started in this role. Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date). You'll also need to be confident and passionate about providing the best customer service and work well as part of a team. Got all of these? We can't wait for you to apply! To find out more contact Lauren on or email
Optical Assistant Apprenticeship Unit 3, Bitterne, Southampton, SO18 5EF Fantastic benefits - birthday day off, amazing team with supportive Directors, in store discounts plus more! So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you. Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage. We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Starting salary of £8.20 per hour Bonus potential after probation 37.5 hours a week with weekend hours forming part of these hours Your birthday day off as additional leave No late nights Pension contribution Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Working for a certified "Great Place to Work" company: Working at Specsavers Great Place to Work UK Who is this Apprenticeship for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Optical Assistant Apprentice. Individuals with GSCE Maths at Grade 9-4 (A -C), or an equivalent level qualification Individuals who have lived in the EU for 3 years or more, with the right to work in the UK What does the role involve? Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls Find out more Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Apprenticeships at Specsavers Specsavers UK Careers It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis. Got what we're looking for? This job will close when it's filled, so don't delay, apply today!
May 16, 2026
Full time
Optical Assistant Apprenticeship Unit 3, Bitterne, Southampton, SO18 5EF Fantastic benefits - birthday day off, amazing team with supportive Directors, in store discounts plus more! So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you. Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage. We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Starting salary of £8.20 per hour Bonus potential after probation 37.5 hours a week with weekend hours forming part of these hours Your birthday day off as additional leave No late nights Pension contribution Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Working for a certified "Great Place to Work" company: Working at Specsavers Great Place to Work UK Who is this Apprenticeship for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Optical Assistant Apprentice. Individuals with GSCE Maths at Grade 9-4 (A -C), or an equivalent level qualification Individuals who have lived in the EU for 3 years or more, with the right to work in the UK What does the role involve? Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls Find out more Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Apprenticeships at Specsavers Specsavers UK Careers It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis. Got what we're looking for? This job will close when it's filled, so don't delay, apply today!
Store Manager - Purley. So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our team We have a wonderful team of dedicated people in our store ready to welcome you in. With only two testing rooms, this small store offers a cummunity feel. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Up to £35k DOE. 28 days annual leave plus your birthday off. Full time (40 hours) including weekend working. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
May 15, 2026
Full time
Store Manager - Purley. So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others? Our team We have a wonderful team of dedicated people in our store ready to welcome you in. With only two testing rooms, this small store offers a cummunity feel. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Up to £35k DOE. 28 days annual leave plus your birthday off. Full time (40 hours) including weekend working. Specsavers Perks - our discounted benefits scheme Annual subscription to the "Headspace" app Pension contribution WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Support higher accreditations and Pathway Find out more We do need you to have a few skills to get started in this role.You'll need to have previous people management and optical experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Got all of these?We can't wait for you to apply!
Customer Success Manager Oxford Are you a senior client relationship professional who wants your work to genuinely matter? We're a fast-growing, award-winning Healthcare business based in Oxford - and our technology is already transforming how patients access care across the NHS. We're looking for an exceptional Customer Success Manager to join our Clinical Engagement team and take strategic ownership of a portfolio of high-value NHS accounts. This isn't your typical account management role. You'll be shaping the future of healthcare communication, working alongside passionate colleagues in a business that has retained its start-up energy whilst scaling to serve over 40 million patients across England, Scotland and Wales. The Role As a Customer Success Manager, you'll be a senior, strategic lead - building trusted partnerships with NHS clients, driving measurable growth, and ensuring every account delivers outstanding outcomes. You'll have line management responsibility for a talented team, and you'll collaborate across Marketing, Product and Business Development to maximise client value. Your key responsibilities will include: Building and maintaining senior stakeholder relationships with NHS clients, acting as a trusted advisor Developing and delivering strategic account plans with a focus on retention, growth, and ROI Proactively identifying upsell and expansion opportunities to support revenue targets Leading contract renewals with accurate forecasting and risk management Owning overall client health and satisfaction across your portfolio Coaching and developing your team, with structured performance reviews and development plans What We're Looking For Significant experience in Customer Success, Account Management, or a senior client-facing role, perhaps coming from a marketing agency as an Account Director/Senior Account Manager NHS or healthcare sector experience is a strong advantage Proven track record of driving account growth, renewals and retention Strong commercial acumen and strategic thinking Experience managing and developing team members Confident using data and insights to inform decisions Outstanding communication, relationship-building and presentation skills Above all, we're looking for someone who is proactive, accountable, positive, and a natural leader - someone who takes pride in their work and inspires others to do the same What's On Offer Permanent role, Oxford city centre (hybrid - minimum one day per week in office) 37.5 hours per week with flexible start/finish options 25 days annual leave + bank holidays, rising with length of service (up to 5 extra days) 5% employer pension contribution Private Medical Insurance Cycle to work scheme & Electric Vehicle salary sacrifice Employee Assistance Programme Incentive bonus scheme rewarding both commercial and non-commercial success A thorough onboarding programme and access to an extensive training library Recognised as a Great Place to Work certified employer
May 15, 2026
Full time
Customer Success Manager Oxford Are you a senior client relationship professional who wants your work to genuinely matter? We're a fast-growing, award-winning Healthcare business based in Oxford - and our technology is already transforming how patients access care across the NHS. We're looking for an exceptional Customer Success Manager to join our Clinical Engagement team and take strategic ownership of a portfolio of high-value NHS accounts. This isn't your typical account management role. You'll be shaping the future of healthcare communication, working alongside passionate colleagues in a business that has retained its start-up energy whilst scaling to serve over 40 million patients across England, Scotland and Wales. The Role As a Customer Success Manager, you'll be a senior, strategic lead - building trusted partnerships with NHS clients, driving measurable growth, and ensuring every account delivers outstanding outcomes. You'll have line management responsibility for a talented team, and you'll collaborate across Marketing, Product and Business Development to maximise client value. Your key responsibilities will include: Building and maintaining senior stakeholder relationships with NHS clients, acting as a trusted advisor Developing and delivering strategic account plans with a focus on retention, growth, and ROI Proactively identifying upsell and expansion opportunities to support revenue targets Leading contract renewals with accurate forecasting and risk management Owning overall client health and satisfaction across your portfolio Coaching and developing your team, with structured performance reviews and development plans What We're Looking For Significant experience in Customer Success, Account Management, or a senior client-facing role, perhaps coming from a marketing agency as an Account Director/Senior Account Manager NHS or healthcare sector experience is a strong advantage Proven track record of driving account growth, renewals and retention Strong commercial acumen and strategic thinking Experience managing and developing team members Confident using data and insights to inform decisions Outstanding communication, relationship-building and presentation skills Above all, we're looking for someone who is proactive, accountable, positive, and a natural leader - someone who takes pride in their work and inspires others to do the same What's On Offer Permanent role, Oxford city centre (hybrid - minimum one day per week in office) 37.5 hours per week with flexible start/finish options 25 days annual leave + bank holidays, rising with length of service (up to 5 extra days) 5% employer pension contribution Private Medical Insurance Cycle to work scheme & Electric Vehicle salary sacrifice Employee Assistance Programme Incentive bonus scheme rewarding both commercial and non-commercial success A thorough onboarding programme and access to an extensive training library Recognised as a Great Place to Work certified employer
Morgan Hunt currently require a Estates Manager for NHS Trust based in West Midlands on a Temporary basisPay Rate : £30ph to £35ph Ltd Hours:37.5 hrs Mon to Fri.Location: West MidlandsDuration : 6 months on going contract Job Role Responsible for the operational management of the Trust's estate at the designated site(s), including all building and engineering systems, roadways, footpaths and grounds, and for ensuring that these are maintained to the appropriate NHS and statutory standards in order to deliver a high quality care environment for the Trust's patients.Has overall responsibility for the provision of an efficient, effective and safe patient focused maintenance service, within the allocated budgets, using Directly Employed staff and Contractors, and through the development of suitable operational plans and maintenance programmes, ensuring that engineering maintenance, including contract work is carried out to appropriate standards and specifications. Leads the on-going development and continuous improvement of the maintenance and repair services within his/her remit, and undertakes Authorised Person duties as required, in areas such as Specialised Ventilation, Medical Gases, Decontamination and Water Safety.Provides expert specialist and professional building and engineering expertise to other estates staff, directors, and senior management of the organisation, and may also advise external agencies. Main Duties and Responsibilities Manages both Directly Employed and Indirect Labour i.e. Contractors to ensure the operational effectiveness of the planned preventive and reactive (repairs) maintenance services for all Trust buildings, engineering plant and equipment, and grounds. Line management responsibility for the Assistant Estates Managers and their respective teams, and ensures that managerial/technical responsibilities and objectives for the team members managed are clearly defined and that managers and members of the maintenance team are developed and supported to make an effective contribution to the corporate objectives of the Trust, and delivery of the day to day maintenance service for the benefit of the Trust's patients. Develops and maintains effective open and transparent channels of communication to ensure that all members of staff are kept informed in a timely and appropriate manner of matters relating to their roles, such as via regular team meetings. Facilitates effective communication and co-operation within the Estates directorate, and with the Clinical Care Groups, Corporate Departments and the relevant external organisations, such as key Suppliers to the Trust. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 15, 2026
Contractor
Morgan Hunt currently require a Estates Manager for NHS Trust based in West Midlands on a Temporary basisPay Rate : £30ph to £35ph Ltd Hours:37.5 hrs Mon to Fri.Location: West MidlandsDuration : 6 months on going contract Job Role Responsible for the operational management of the Trust's estate at the designated site(s), including all building and engineering systems, roadways, footpaths and grounds, and for ensuring that these are maintained to the appropriate NHS and statutory standards in order to deliver a high quality care environment for the Trust's patients.Has overall responsibility for the provision of an efficient, effective and safe patient focused maintenance service, within the allocated budgets, using Directly Employed staff and Contractors, and through the development of suitable operational plans and maintenance programmes, ensuring that engineering maintenance, including contract work is carried out to appropriate standards and specifications. Leads the on-going development and continuous improvement of the maintenance and repair services within his/her remit, and undertakes Authorised Person duties as required, in areas such as Specialised Ventilation, Medical Gases, Decontamination and Water Safety.Provides expert specialist and professional building and engineering expertise to other estates staff, directors, and senior management of the organisation, and may also advise external agencies. Main Duties and Responsibilities Manages both Directly Employed and Indirect Labour i.e. Contractors to ensure the operational effectiveness of the planned preventive and reactive (repairs) maintenance services for all Trust buildings, engineering plant and equipment, and grounds. Line management responsibility for the Assistant Estates Managers and their respective teams, and ensures that managerial/technical responsibilities and objectives for the team members managed are clearly defined and that managers and members of the maintenance team are developed and supported to make an effective contribution to the corporate objectives of the Trust, and delivery of the day to day maintenance service for the benefit of the Trust's patients. Develops and maintains effective open and transparent channels of communication to ensure that all members of staff are kept informed in a timely and appropriate manner of matters relating to their roles, such as via regular team meetings. Facilitates effective communication and co-operation within the Estates directorate, and with the Clinical Care Groups, Corporate Departments and the relevant external organisations, such as key Suppliers to the Trust. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Interview Date : Thursday 11th June 2026 & Friday 12th June 2026 Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Philanthropy Lead at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls. Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising, including Corporate, Individual Giving and Community, as well as across the organisation including senior leadership and Solace s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board. About the Role Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace. About You You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
May 14, 2026
Full time
Interview Date : Thursday 11th June 2026 & Friday 12th June 2026 Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Philanthropy Lead at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls. Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising, including Corporate, Individual Giving and Community, as well as across the organisation including senior leadership and Solace s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board. About the Role Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace. About You You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.
Salary: £57,528 per annum Contract : Permanent, full time Location : Greater London About the role This is an exciting opportunity to lead the operational development and delivery of a charity s criminal justice healthcare strategy at a pivotal moment for the organisation. Working closely with the Head of a national listening programme, who leads listening and policy activity in the health sphere, you will take national lead responsibility for shaping, embedding and continuously improving services that sit at the intersection of family support and healthcare within the criminal justice system. You will bring strategic vision alongside strong operational discipline, working through a matrix-management approach to deliver services that are clinically safe, contractually sound, and genuinely transformational for the people supported. Key responsibilities You will lead the design, development, roll-out and delivery of criminal justice healthcare services, including oversight of family link workers, providing consistent and effective leadership through a matrix-management model. You will review current logic models, propose and embed effective service changes, implement practice guidance and procedures, and optimise programme integrity supported by robust impact data. You will ensure services are safely and effectively aligned and integrated with clinical services led by strategic and operational partners, and that they are delivered in line with contractual, regulatory and budgetary requirements. Working collaboratively with senior leaders, clinical healthcare partners, service commissioners, professional colleagues and experts by experience, you will deliver sustainable systemic service improvements and contribute to wider system change. You will monitor and evaluate the impact and outcomes of services, using findings to drive continuous improvement in practice and delivery, and advise on the operational viability, feasibility, risks and implementation of key business objectives, ensuring these objectives are met. In close partnership with the Head of the organisation s listening programme, you will strengthen the links between listening activity and improved patient outcomes. You will also contribute to the organisation s overall corporate strategy through close involvement in organisation-wide, policy-focused and operational projects, and through involvement in bids, tenders and grant applications. From time to time, you will be called upon to represent the organisation at external meetings, speak at industry events, and present reports to trustee board or committee meetings. About you The organisation is looking for a senior leader with significant experience in criminal justice healthcare, prison-based services, or a closely related field, who combines strategic thinking with hands-on operational expertise. You will have a track record of leading services through change, managing complex stakeholder relationships across clinical and non-clinical partners, and using data and evidence to drive service improvement. You will be confident operating in a matrix environment, comfortable representing your organisation at a senior level, and deeply committed to the people and families supported. How to apply If you feel that you meet the requirements of this role, please complete an application form by clicking the apply now button. The organisation reserves the right to close this vacancy early if sufficient applications are received. Other information The organisation is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a six-month probationary period, verification of identity and right to work in the UK, satisfactory references from previous employers covering a three-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), prison vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of good conduct from the police force of the country of residence will also be required if you have resided overseas for a period of over 12 months in the past 10 years while aged 18 or over. You may have experience in the following: Head of Criminal Justice Health, Criminal Justice Healthcare Lead, Head of Prison Healthcare, Criminal Justice Health Manager, Prison Health Services Manager, Head of Health and Justice Services, Criminal Justice Clinical Lead, Health and Justice Programme Director REF-
May 14, 2026
Full time
Salary: £57,528 per annum Contract : Permanent, full time Location : Greater London About the role This is an exciting opportunity to lead the operational development and delivery of a charity s criminal justice healthcare strategy at a pivotal moment for the organisation. Working closely with the Head of a national listening programme, who leads listening and policy activity in the health sphere, you will take national lead responsibility for shaping, embedding and continuously improving services that sit at the intersection of family support and healthcare within the criminal justice system. You will bring strategic vision alongside strong operational discipline, working through a matrix-management approach to deliver services that are clinically safe, contractually sound, and genuinely transformational for the people supported. Key responsibilities You will lead the design, development, roll-out and delivery of criminal justice healthcare services, including oversight of family link workers, providing consistent and effective leadership through a matrix-management model. You will review current logic models, propose and embed effective service changes, implement practice guidance and procedures, and optimise programme integrity supported by robust impact data. You will ensure services are safely and effectively aligned and integrated with clinical services led by strategic and operational partners, and that they are delivered in line with contractual, regulatory and budgetary requirements. Working collaboratively with senior leaders, clinical healthcare partners, service commissioners, professional colleagues and experts by experience, you will deliver sustainable systemic service improvements and contribute to wider system change. You will monitor and evaluate the impact and outcomes of services, using findings to drive continuous improvement in practice and delivery, and advise on the operational viability, feasibility, risks and implementation of key business objectives, ensuring these objectives are met. In close partnership with the Head of the organisation s listening programme, you will strengthen the links between listening activity and improved patient outcomes. You will also contribute to the organisation s overall corporate strategy through close involvement in organisation-wide, policy-focused and operational projects, and through involvement in bids, tenders and grant applications. From time to time, you will be called upon to represent the organisation at external meetings, speak at industry events, and present reports to trustee board or committee meetings. About you The organisation is looking for a senior leader with significant experience in criminal justice healthcare, prison-based services, or a closely related field, who combines strategic thinking with hands-on operational expertise. You will have a track record of leading services through change, managing complex stakeholder relationships across clinical and non-clinical partners, and using data and evidence to drive service improvement. You will be confident operating in a matrix environment, comfortable representing your organisation at a senior level, and deeply committed to the people and families supported. How to apply If you feel that you meet the requirements of this role, please complete an application form by clicking the apply now button. The organisation reserves the right to close this vacancy early if sufficient applications are received. Other information The organisation is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a six-month probationary period, verification of identity and right to work in the UK, satisfactory references from previous employers covering a three-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), prison vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of good conduct from the police force of the country of residence will also be required if you have resided overseas for a period of over 12 months in the past 10 years while aged 18 or over. You may have experience in the following: Head of Criminal Justice Health, Criminal Justice Healthcare Lead, Head of Prison Healthcare, Criminal Justice Health Manager, Prison Health Services Manager, Head of Health and Justice Services, Criminal Justice Clinical Lead, Health and Justice Programme Director REF-
Business Administrator Leeds Private Hospital Part time Permanent 22.5 hrs per week excellent benefits Job Purpose To ensure all administrative processes within the hospital are maintained effectively through strict compliance to Spire procedures and to undertake basic financial processes. Duties and responsibilities To call off daily and monthly reports and action them accordingly to specified work instructions To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required. To follow up on billing queries liaising with HSC as required. To establish and maintain excellent working relationships with internal and external stakeholders. To accurately input payroll information and deal with staff queries through effective liaison with payroll department and Heads of Departments. To prepare the month end accruals. To co-ordinate the request for payment of standard invoices, consultant fees and patient refunds. To facilitate regular meetings to evaluate the effectiveness of the hospital processes. To review and take appropriate action for overdue vendor debt and liaise with the Hospital Director for arrangements for collection. Any other duties as required. Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Subsidised Meals Life assurance Free DBS Free Car park Free Uniform Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
May 13, 2026
Full time
Business Administrator Leeds Private Hospital Part time Permanent 22.5 hrs per week excellent benefits Job Purpose To ensure all administrative processes within the hospital are maintained effectively through strict compliance to Spire procedures and to undertake basic financial processes. Duties and responsibilities To call off daily and monthly reports and action them accordingly to specified work instructions To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required. To follow up on billing queries liaising with HSC as required. To establish and maintain excellent working relationships with internal and external stakeholders. To accurately input payroll information and deal with staff queries through effective liaison with payroll department and Heads of Departments. To prepare the month end accruals. To co-ordinate the request for payment of standard invoices, consultant fees and patient refunds. To facilitate regular meetings to evaluate the effectiveness of the hospital processes. To review and take appropriate action for overdue vendor debt and liaise with the Hospital Director for arrangements for collection. Any other duties as required. Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Subsidised Meals Life assurance Free DBS Free Car park Free Uniform Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing teams in Brightlingsea and Clacton-on-Sea, Essex. We believe that great leaders are the key to delivering exceptional care and services to the people we support - as well as support from your Area Director, you'll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey. Role: Dual Registered Service Manager Salary: Up to £40,000 per annum Service: Church Road & Walton Road, Essex Your Service Our supported living service in Brightlingsea & Clacton are a place for people to call their own home, whilst also having expert care and support from our dedicated team who will assist with anything each individual needs - home maintenance, daily living, or working towards that next big goal. Having the responsibility of your own home can be daunting, but the people living here love having the space to make their own and the independence to live a great life. Your Role From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team - every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues' lives and the people we support - and are an integral part of ensuring everyone at Consensus has the opportunity to flourish. Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential. Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career. Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality. Effectively manage financial performance, with financial resources appropriately managed & controlled. Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner. Ensure full and accurate reporting of management information, maximising quality and compliance. The role requires you to be registered with the Care Quality Commission (CQC). Our Benefits Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy: Bonus Scheme: Discretionary 10% annual bonus scheme. Holiday Purchase Scheme: Purchase an additional two days' annual leave each year. Recognition & Rewards: Including long service awards and a recognition platform. Learning & Development: Supporting your personal and professional growth with Consensus Academy. Life Assurance: Benefit of twice your annual salary. Wagestream: Withdraw a percentage of your wages as you earn them before payday. Discounts: From over 150 retailers through our employee benefits platform. Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders - colleague wellbeing is a priority and we're here to support you and your teams. About You To be successful in this role, you will: Have plenty of experience working with those with Learning Disabilities or complex behaviours Be an experienced Service Manager looking for a new challenge - with a background in Supported Living or Residential Services. Have a minimum of a Level 3 qualification in Health & Social Care - support and training towards Level 4 and 5 is available. Bring strong leadership, interpersonal and communication skills. Be confident, flexible and efficient - you're happy to work on a shift basis and, where required, be on call. Above all, you'll be committed to providing person-centred care that provides equitable opportunities to all of those you're working for. We are proud to have been officially certified as a Great Place to Work , and one of the UK's Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine. Want to hear more about the role? Call our dedicated in-house recruitment team on . We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Oct 06, 2025
Full time
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing teams in Brightlingsea and Clacton-on-Sea, Essex. We believe that great leaders are the key to delivering exceptional care and services to the people we support - as well as support from your Area Director, you'll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey. Role: Dual Registered Service Manager Salary: Up to £40,000 per annum Service: Church Road & Walton Road, Essex Your Service Our supported living service in Brightlingsea & Clacton are a place for people to call their own home, whilst also having expert care and support from our dedicated team who will assist with anything each individual needs - home maintenance, daily living, or working towards that next big goal. Having the responsibility of your own home can be daunting, but the people living here love having the space to make their own and the independence to live a great life. Your Role From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team - every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues' lives and the people we support - and are an integral part of ensuring everyone at Consensus has the opportunity to flourish. Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential. Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career. Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality. Effectively manage financial performance, with financial resources appropriately managed & controlled. Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner. Ensure full and accurate reporting of management information, maximising quality and compliance. The role requires you to be registered with the Care Quality Commission (CQC). Our Benefits Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy: Bonus Scheme: Discretionary 10% annual bonus scheme. Holiday Purchase Scheme: Purchase an additional two days' annual leave each year. Recognition & Rewards: Including long service awards and a recognition platform. Learning & Development: Supporting your personal and professional growth with Consensus Academy. Life Assurance: Benefit of twice your annual salary. Wagestream: Withdraw a percentage of your wages as you earn them before payday. Discounts: From over 150 retailers through our employee benefits platform. Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders - colleague wellbeing is a priority and we're here to support you and your teams. About You To be successful in this role, you will: Have plenty of experience working with those with Learning Disabilities or complex behaviours Be an experienced Service Manager looking for a new challenge - with a background in Supported Living or Residential Services. Have a minimum of a Level 3 qualification in Health & Social Care - support and training towards Level 4 and 5 is available. Bring strong leadership, interpersonal and communication skills. Be confident, flexible and efficient - you're happy to work on a shift basis and, where required, be on call. Above all, you'll be committed to providing person-centred care that provides equitable opportunities to all of those you're working for. We are proud to have been officially certified as a Great Place to Work , and one of the UK's Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine. Want to hear more about the role? Call our dedicated in-house recruitment team on . We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Job Title: Quality Manager Our values-Caring, Pioneering, Real-are at the heart of everything we do. These principles guide our mission and shape our culture. We expect every team member to embody these values, helping us deliver exceptional service and maintain our reputation as a forward-thinking and compassionate charity. Role Overview As Quality Manager, you will lead the Quality Department, ensuring compliance with regulatory standards including GMP and VMD licence conditions. You'll oversee quality systems, audits, and documentation, ensuring alignment with our Quality Manual, MPDs, and SOPs. Your leadership will drive continuous improvement, support cross-departmental collaboration, and uphold our commitment to donor welfare and ethical standards. Key Responsibilities Strategic Leadership Develop and deliver the annual quality strategy in collaboration with the Managing Director. Embed the Quality Policy across the organisation with measurable KPIs. Report departmental performance, risks, and concerns to senior leadership. Team Management Lead and support the Quality Administrator and Quality Compliance Officer. Conduct regular performance reviews and support professional development. Work with the Training Department to ensure staff are up to date on quality procedures and regulatory changes. Quality Systems & Compliance Maintain and enforce the Quality Management System (QMS) across all departments. Oversee document control and ensure accuracy and accessibility. Manage change control processes and ensure timely updates and reporting. Ensure compliance with VMD licence, GMP, VMR, and RCVS Code of Conduct. Liaise with the Clinical Supervisor on licence-related matters and regulatory communications. Continuous Improvement Lead the Non-Conformance Process (NCP), supporting investigations and trend analysis. Promote a culture of proactive problem-solving and quality awareness. Collaborate with departments to implement improvement plans and reduce non-conformities. Reporting & Governance Produce regular reports including KPIs and audit summaries for senior management. Chair the Management Quality Review (MQR) Board and ensure follow-up actions. Oversee quality alignment in project and product development. Cross-Functional Collaboration Partner with department leads to embed quality at operational levels. Support the Training, Laboratory, and Logistics teams in process improvement. Maintain relationships with external advisors and the Ethics Panel. Operational & Ethical Standards Ensure consistent application of GMP principles. Monitor and uphold ethical standards in line with organisational values. Travel as needed for audits, donation sessions, and training. Adhere to internal policies including clean desk and driving guidelines. Qualifications & Experience Essential Relevant quality qualification or equivalent experience. Strong knowledge of GMP. 3-5 years of supervisory or management experience. Proven ability to analyse data, solve problems, and drive improvements. Excellent leadership, communication, and project planning skills. Desirable Audit qualification. Degree in quality management or related field. Experience with continuous improvement methodologies. Personal Attributes Professional, confident, and approachable. Proactive and adaptable with a positive attitude. Strong customer service ethos and interpersonal skills. Detail-oriented with high standards of accuracy. Self-motivated and well-organised. Collaborative team player. Compassionate and empathetic, especially towards pet owners and the veterinary community. Additional Information Participation in events, some of which may occur outside regular working hours, is expected and considered a valuable part of your role. Advance notice will be provided wherever possible. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 06, 2025
Full time
Job Title: Quality Manager Our values-Caring, Pioneering, Real-are at the heart of everything we do. These principles guide our mission and shape our culture. We expect every team member to embody these values, helping us deliver exceptional service and maintain our reputation as a forward-thinking and compassionate charity. Role Overview As Quality Manager, you will lead the Quality Department, ensuring compliance with regulatory standards including GMP and VMD licence conditions. You'll oversee quality systems, audits, and documentation, ensuring alignment with our Quality Manual, MPDs, and SOPs. Your leadership will drive continuous improvement, support cross-departmental collaboration, and uphold our commitment to donor welfare and ethical standards. Key Responsibilities Strategic Leadership Develop and deliver the annual quality strategy in collaboration with the Managing Director. Embed the Quality Policy across the organisation with measurable KPIs. Report departmental performance, risks, and concerns to senior leadership. Team Management Lead and support the Quality Administrator and Quality Compliance Officer. Conduct regular performance reviews and support professional development. Work with the Training Department to ensure staff are up to date on quality procedures and regulatory changes. Quality Systems & Compliance Maintain and enforce the Quality Management System (QMS) across all departments. Oversee document control and ensure accuracy and accessibility. Manage change control processes and ensure timely updates and reporting. Ensure compliance with VMD licence, GMP, VMR, and RCVS Code of Conduct. Liaise with the Clinical Supervisor on licence-related matters and regulatory communications. Continuous Improvement Lead the Non-Conformance Process (NCP), supporting investigations and trend analysis. Promote a culture of proactive problem-solving and quality awareness. Collaborate with departments to implement improvement plans and reduce non-conformities. Reporting & Governance Produce regular reports including KPIs and audit summaries for senior management. Chair the Management Quality Review (MQR) Board and ensure follow-up actions. Oversee quality alignment in project and product development. Cross-Functional Collaboration Partner with department leads to embed quality at operational levels. Support the Training, Laboratory, and Logistics teams in process improvement. Maintain relationships with external advisors and the Ethics Panel. Operational & Ethical Standards Ensure consistent application of GMP principles. Monitor and uphold ethical standards in line with organisational values. Travel as needed for audits, donation sessions, and training. Adhere to internal policies including clean desk and driving guidelines. Qualifications & Experience Essential Relevant quality qualification or equivalent experience. Strong knowledge of GMP. 3-5 years of supervisory or management experience. Proven ability to analyse data, solve problems, and drive improvements. Excellent leadership, communication, and project planning skills. Desirable Audit qualification. Degree in quality management or related field. Experience with continuous improvement methodologies. Personal Attributes Professional, confident, and approachable. Proactive and adaptable with a positive attitude. Strong customer service ethos and interpersonal skills. Detail-oriented with high standards of accuracy. Self-motivated and well-organised. Collaborative team player. Compassionate and empathetic, especially towards pet owners and the veterinary community. Additional Information Participation in events, some of which may occur outside regular working hours, is expected and considered a valuable part of your role. Advance notice will be provided wherever possible. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Oct 06, 2025
Full time
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
The Position: The R&D Data Excellence Lead drives the vision, strategy, and execution of data excellence across the R&D organization. This role ensures that data is standardized, governed, and leveraged for advanced insights across scientific, clinical, safety, and regulatory domains. The role serves as a strategic advisor to R&D leadership, overseeing enterprise-aligned data infrastructure, data architecture, and standards to accelerate discovery, development, and decision-making. The role partners closely with enterprise I&T to ensure all data initiatives are scalable, compliant, and interoperable. Responsibilities: Define and execute the R&D-wide data and analytics strategy aligned to R&D 2.0 transformation goals and PD&C objectives Serve as a strategic advisor to R&D leadership on opportunities to improve pipeline productivity and operational efficiency using data Establish and govern data standards, metadata management, lineage, and ontologies across R&D domains Ensure compliance with enterprise data governance and facilitate its application across R&D data sets Partner with I&T to design and maintain scalable, secure, and interoperable data platforms Enable integration of diverse data types including clinical, real-world data, omics, imaging, and digital biomarkers Collaborate with Digital Business Partners and Analytics teams to ensure data readiness and accessibility for advanced analytics Foster cross-functional data alignment across clinical, safety, regulatory, and research domains Lead and develop a high-performing team of data stewards, scientists, and architects Engage external partners, consortia, and regulatory bodies to influence and align with industry data innovation Education & Requirements: Advanced degree (MS, PhD, or equivalent) in Data Science, Bioinformatics, Statistics, Computer Science, or a related field. 10+ years of data strategy and analytics experience in life sciences industry, with 5+ years in a leadership capacity. Strong knowledge of R&D processes, including discovery, translational, clinical development, and regulatory submissions Proven experience in enterprise data governance, architecture, and platform design in GxP environments. Familiarity with AI/ML enablement, though not focused on algorithm development. Strong stakeholder engagement, communication, and change leadership skills. Expertise with modern data stack: cloud platforms, data lakes, FAIR principles, and standards like CDISC, HL7/FHIR Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring . We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
Oct 04, 2025
Full time
The Position: The R&D Data Excellence Lead drives the vision, strategy, and execution of data excellence across the R&D organization. This role ensures that data is standardized, governed, and leveraged for advanced insights across scientific, clinical, safety, and regulatory domains. The role serves as a strategic advisor to R&D leadership, overseeing enterprise-aligned data infrastructure, data architecture, and standards to accelerate discovery, development, and decision-making. The role partners closely with enterprise I&T to ensure all data initiatives are scalable, compliant, and interoperable. Responsibilities: Define and execute the R&D-wide data and analytics strategy aligned to R&D 2.0 transformation goals and PD&C objectives Serve as a strategic advisor to R&D leadership on opportunities to improve pipeline productivity and operational efficiency using data Establish and govern data standards, metadata management, lineage, and ontologies across R&D domains Ensure compliance with enterprise data governance and facilitate its application across R&D data sets Partner with I&T to design and maintain scalable, secure, and interoperable data platforms Enable integration of diverse data types including clinical, real-world data, omics, imaging, and digital biomarkers Collaborate with Digital Business Partners and Analytics teams to ensure data readiness and accessibility for advanced analytics Foster cross-functional data alignment across clinical, safety, regulatory, and research domains Lead and develop a high-performing team of data stewards, scientists, and architects Engage external partners, consortia, and regulatory bodies to influence and align with industry data innovation Education & Requirements: Advanced degree (MS, PhD, or equivalent) in Data Science, Bioinformatics, Statistics, Computer Science, or a related field. 10+ years of data strategy and analytics experience in life sciences industry, with 5+ years in a leadership capacity. Strong knowledge of R&D processes, including discovery, translational, clinical development, and regulatory submissions Proven experience in enterprise data governance, architecture, and platform design in GxP environments. Familiarity with AI/ML enablement, though not focused on algorithm development. Strong stakeholder engagement, communication, and change leadership skills. Expertise with modern data stack: cloud platforms, data lakes, FAIR principles, and standards like CDISC, HL7/FHIR Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring . We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Behring!
