14 jobs found

Job Title: Housing Accommodation Officer Contract: 3 Months Temporary Hours: 22.5 hours per week (Monday, Wednesday & Friday) Role Overview We are currently recruiting for a Temporary Part-Time Housing Accommodation Officer to support the management and delivery of Temporary Accommodation (TA). This is a hands-on, varied role requiring a mix of office-based work, home working, and regular onsite visits. The successful candidate will work closely with the housing team and external providers to ensure TA properties are safe, compliant, and ready for occupation at short notice. Key Responsibilities Support the preparation of Temporary Accommodation to a lettable standard Conduct property inspections and spot checks Carry out fire alarm checks within TA properties Complete inventories for accommodation units Manage check-ins, often at short notice Carry out check-outs and final inspections Respond to and resolve TA-related issues Provide general support to the wider housing team Liaise with external accommodation providers to arrange placements quickly Candidate Requirements IT literate and able to learn internal housing systems Knowledge of safeguarding and appropriate reporting procedures Full UK driving licence and access to own vehicle Able to respond to short-notice requests and attend properties locally Previous experience in housing, homelessness, or property management is desirable Additional Information This role requires a flexible and organised individual who can manage competing priorities and respond effectively to urgent situations. If you have relevant experience and are looking for a flexible, part-time opportunity within housing, we would like to hear from you. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on (url removed) or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Business Support Officer Job Type: Full-time, Temporary Contract Location: Hybrid, covering offices at Spitall Hill, S4 and South View Lane, S7, Sheffield Salary: £13.26 PAYE per hour We are seeking a Business Support Officer to join our Children Looked After Service and the Leaving Care Service Business Support Team. This role is essential in providing administrative support across two key services, ensuring efficient operation and support to staff and service users. Day-to-day of the role: Cover phone lines for both the Children Looked After Service and the Leaving Care Service. Minute S47 strategy meetings and support key service meetings such as permanency tracker, transfer meetings, and community parenting priority meetings. Complete statutory CLA discharge notifications and notifications of placement moves. Process Payment Request Forms (PRFs) for statutory finances. Send and process statutory Strength and Difficulties Questionnaires (SDQs). Upload health assessments and Personal Education Plans (PEPs) as per service agreements with partner agencies. Book transport and accommodation for staff visiting looked after children. Required Skills & Qualifications: Working knowledge of Microsoft Office software packages and experience of learning new IT systems. Proven minute-taking experience. Experience working in a busy office environment. Ability to listen, gather information, and communicate clearly both verbally and in writing with a range of people both internal and external to the organisation. Previous administrative experience in a care, education, or other public setting is desired. Benefits: Access to a dedicated consultant for ongoing support. Secure, user-friendly online system for timesheet management. Self-service portal for holiday requests, payslips, and employment documents. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday arrangements, and maternity benefits. Opportunities to work with a range of leading UK employers across the public and private sectors. To apply for the Business Support Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.

Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!

We are looking for an experienced and motivated Housing Allocations Officer to join a busy housing team. You will play a key role in delivering the organisation's housing allocation scheme, ensuring properties are allocated fairly, efficiently and in line with policy, legislation and service targets. This is an excellent opportunity for someone with a strong background in housing allocations, lettings or homelessness services who is passionate about making a real difference to residents. Key Responsibilities Manage the allocation of social housing in line with the organisation's allocation scheme and relevant legislation Process nominations, shortlisting and offers for council and Registered Provider properties Coordinate the letting of temporary accommodation including PSL, hostels and PRS placements Liaise with Registered Providers, landlords and internal teams to maintain housing supply pipelines Assess housing applications and ensure accurate banding and priority decisions Monitor voids and ensure timely turnaround and re-letting of properties Maintain accurate records and produce performance reports and statistics Respond to enquiries from applicants, MPs, councillors and other stakeholders Support regeneration and decant programmes where required About You Experience working in housing allocations , lettings or a similar role Strong knowledge of housing legislation, allocation schemes and homelessness duties Experience working with Registered Providers and nomination agreements Ability to manage a high-volume caseload with accuracy and attention to detail Excellent communication and stakeholder management skills Strong IT and data management skills If you have the relevent skills then apply!

We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Marks Consulting Partners are currently looking for an Accommodation Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Delivering a high-quality, customer-focused service to residents within Temporary Accommodation (TA) and Private Rented Sector (PRS) housing Managing TA and PRS portfolios, ensuring properties meet required standards, compliance and are used efficiently Supporting the procurement and allocation of cost-effective accommodation in line with statutory duties Conducting both planned and ad hoc property inspections, ensuring health & safety and compliance standards are met Managing housing leases and contracts, ensuring landlords and managing agents comply with agreements Supporting residents in TA, providing housing advice and promoting move-on into more sustainable accommodation options Working closely with caseworkers and internal teams to manage placements, including nightly-paid accommodation Handling housing management issues such as ASB, rent arrears, hoarding and tenancy breaches Supporting void and re-let processes, including property set up, sign-ups and tenancy closures Liaising with landlords, agents and contractors to resolve issues and maintain service standards Maintaining accurate records on housing systems and ensuring compliance with GDPR and data standards Assisting with statutory offers, decision letters and discharge of duty notifications Supporting emergency accommodation placements and participating in out-of-hours rotas where required What You Will Need Experience working in a housing, homelessness or accommodation management role within a Local Authority or similar setting Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 Understanding of Temporary Accommodation and Private Rented Sector housing standards and compliance Experience managing housing placements, inspections and working with landlords or managing agents Ability to manage a busy caseload and work to tight deadlines Strong communication skills with the ability to support vulnerable residents and manage challenging situations Good IT skills and experience using housing management systems Ability to work collaboratively with internal teams and external partners Full UK driving licence and access to a vehicle (desirable)

Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory

A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Temporary Accommodation Officer About The Role Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. • You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. • The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible. • Create bespoke Tenancy Ready plans for each client and ensure that they have access to the appropriate support and resources to achieve this. • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. • Assist with the daily running of the homeless hostel s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. What we are looking for Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. This role requires a strong understanding of professional boundaries and the ability to maintain them even in emotionally complex situations. This is a rewarding but demanding role ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled. Teamwork is essential for this role to work effectively with colleagues and external agencies. Please note you will be based at the hostel 5 days a week and will need the ability to travel as required. For more information about this role please see the Job Description/Person Specification. You will need • GCSEs (5 A-Cs or equivalent, including Maths and English) • Experience of working in a Housing, Supported Housing or Homelessness focused service • Experience of working with vulnerable people and people with complex needs Special Conditions • Full UK Driving Licence with access to a vehicle for work purposes • DBS Check Publica is a unique place to work we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you • Flexible working arrangements (depending on the role) • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars • Access to digital financial advice (covering your pension scheme, mortgages and other finances) • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary • These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It s important that we re a good fit for each other, so let us know what s important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record. About Us You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts' most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council.The role involves working closely with homeless clients in various emergency accommodation arrangements.The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B's) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible.• Create bespoke 'Tenancy Ready' plans for each client and ensure that they have access to the appropriate support and resources to achieve this.• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.• Assist with the daily running of the homeless hostel's, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. What we are looking for Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. Please note you will be based at the hostel 5 days a week and will need the ability to travel as required. For more information about this role please see the Job Description/Person Specification. You will need • GCSEs (5 A-Cs or equivalent, including Maths and English)• Experience of working in a Housing, Supported Housing or Homelessness focused service• Experience of working with vulnerable people and people with complex needs Special Conditions • Full UK Driving Licence with access to a vehicle for work purposes• DBS CheckPublica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you • Flexible working arrangements (depending on the role)• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice• Health cash plan giving you cash back on health, dental and eye care• Pension scheme with a good employer contribution of 7% of your earnings• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues• Cycle to work scheme• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars• Access to digital financial advice (covering your pension scheme, mortgages and other finances)• Generous sickness cover above statutory entitlements• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury• Life assurance, currently four times your annual salary• These are just a handful of the benefits that you can enjoy when you join us!To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd.Your application will not be considered if you have not provided a supporting statement, in addition to your CV.Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.About The OrganisationYou will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Job Title: Temporary Accommodation Officer Employer: Royal Borough of Windsor and Maidenhead Contract Type: Temporary (3 months) Hours: 36 hours per week (Mon-Fri) Location: Windsor & Maidenhead (Hybrid - 3-4 days office attendance) Pay Rate: £30 Umbrella Role Purpose To deliver an efficient and effective Temporary Accommodation service, ensuring properties used are suitable, safe, and represent value for money, while providing high-quality support to homeless households. Key Responsibilities Manage placements into temporary accommodation for homeless households in line with statutory duties. Carry out property inspections (pre-occupation and cyclical) to ensure suitability and compliance with health and safety standards. Maintain accurate and up-to-date property and client records. Set up accommodation charge accounts, calculate charges, and manage arrears recovery. Arrange and process recharges for damages or additional costs. Liaise with Housing Options, Housing Benefit, Council Tax, and Environmental Health teams to ensure a seamless service. Collaborate with external partners such as Housing Associations, Probation, and Domestic Abuse services. Support the Housing Options and Resettlement teams to provide a joined-up housing service. Collect and analyse data for performance reporting and service improvement. Contribute to reducing temporary accommodation costs through effective property management. Essential Skills & Experience Proven experience in temporary accommodation, housing management, or homelessness services within a local authority or housing association. Strong knowledge of homelessness legislation and temporary accommodation management. Confident in conducting property inspections and liaising with tenants. Experience in arrears management and account monitoring. Strong communication and interpersonal skills, with the ability to deal with vulnerable clients. Good IT skills (Microsoft Office and housing management systems). Full UK driving licence (essential). Contract Benefits 3-month contract (with possible extension). £30 per hour Umbrella. Hybrid working (3-4 days in office, remainder remote). Opportunity to make a direct impact in housing services and gain local authority experience.