Bennett and Game Recruitment LTD
Astwood Bank, Worcestershire
Position: Client Manager Location: Worcestershire Package: 45,000- 55,000, 25 days holiday plus BH, profit-related bonus Working hours: Full time, Monday-Friday, including flexi-time policy Role Overview As a Client Manager, you will play a vital role in delivering proactive and client-focused accountancy services that go well beyond the numbers. This role is centred on building lasting, trusted relationships with owner-managed businesses while leading and developing a high-performing team. You will be responsible for managing a diverse portfolio of clients, providing tailored business and tax advisory, and actively identifying opportunities to add value through additional services. This role is perfectly suited for an ACA/ACCA qualified professional with proven experience in a client-facing practice environment and a strong appetite for business development and networking. If you are a proactive leader looking for a dynamic culture where you can empower both your team and your clients to achieve their best, look no further. Client Manager Job Responsibilities Build and maintain strong, trusting relationships with clients through regular communication and empathetic support. Deliver tailored business and tax advice that reflects each client's unique goals and needs. Lead and develop your team through regular 1-to-1s, mentoring, and effective delegation to empower staff growth. Proactively identify and present additional service opportunities to clients to provide added value. Represent clients with HMRC, managing any investigations with care and diligence. Drive business development by attending networking events, industry conferences, and creating content for social media. Review team work to ensure total accuracy, compliance, and adherence to practice best practices. Plan and monitor team workflows to ensure all internal and external deadlines are consistently met. Client Manager Job Requirements ACA/ACCA qualified (or equivalent) is preferred, with proven experience in a client-facing role. Strong leadership and team management skills aligned with a collaborative company culture. Exceptional client communication and relationship-building capabilities. Excellent networking and business development abilities, including the capacity to develop and execute a growth plan. Comprehensive knowledge of tax laws, accountancy practices, and modern software like Xero and Sage. A proactive, solutions-oriented approach to handling client challenges. Commitment to continuous learning and professional development. Client Manager Salary & Benefits Competitive Salary : Ranging from 45,000- 55,000 based on experience. Generous Leave : Minimum 25 days holiday plus bank holidays, with additional loyalty days for long-term service. Flexible Working : A balance of office and remote work tailored to your needs plus a flexi-time policy. Financial Rewards : Firm-wide profit-related bonus scheme and free financial/mortgage advice. Health & Wellbeing : 24/7 GP consultations, mental health resources, and an employee assistance program. Growth & Culture : Structured career development and regular social activities for you and your family. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 14, 2026
Full time
Position: Client Manager Location: Worcestershire Package: 45,000- 55,000, 25 days holiday plus BH, profit-related bonus Working hours: Full time, Monday-Friday, including flexi-time policy Role Overview As a Client Manager, you will play a vital role in delivering proactive and client-focused accountancy services that go well beyond the numbers. This role is centred on building lasting, trusted relationships with owner-managed businesses while leading and developing a high-performing team. You will be responsible for managing a diverse portfolio of clients, providing tailored business and tax advisory, and actively identifying opportunities to add value through additional services. This role is perfectly suited for an ACA/ACCA qualified professional with proven experience in a client-facing practice environment and a strong appetite for business development and networking. If you are a proactive leader looking for a dynamic culture where you can empower both your team and your clients to achieve their best, look no further. Client Manager Job Responsibilities Build and maintain strong, trusting relationships with clients through regular communication and empathetic support. Deliver tailored business and tax advice that reflects each client's unique goals and needs. Lead and develop your team through regular 1-to-1s, mentoring, and effective delegation to empower staff growth. Proactively identify and present additional service opportunities to clients to provide added value. Represent clients with HMRC, managing any investigations with care and diligence. Drive business development by attending networking events, industry conferences, and creating content for social media. Review team work to ensure total accuracy, compliance, and adherence to practice best practices. Plan and monitor team workflows to ensure all internal and external deadlines are consistently met. Client Manager Job Requirements ACA/ACCA qualified (or equivalent) is preferred, with proven experience in a client-facing role. Strong leadership and team management skills aligned with a collaborative company culture. Exceptional client communication and relationship-building capabilities. Excellent networking and business development abilities, including the capacity to develop and execute a growth plan. Comprehensive knowledge of tax laws, accountancy practices, and modern software like Xero and Sage. A proactive, solutions-oriented approach to handling client challenges. Commitment to continuous learning and professional development. Client Manager Salary & Benefits Competitive Salary : Ranging from 45,000- 55,000 based on experience. Generous Leave : Minimum 25 days holiday plus bank holidays, with additional loyalty days for long-term service. Flexible Working : A balance of office and remote work tailored to your needs plus a flexi-time policy. Financial Rewards : Firm-wide profit-related bonus scheme and free financial/mortgage advice. Health & Wellbeing : 24/7 GP consultations, mental health resources, and an employee assistance program. Growth & Culture : Structured career development and regular social activities for you and your family. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Hostel Manager London £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join our client as a Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. Our client is working to end homelessness across London. They believe homelessness should be rare, brief and non-recurring, and their teams work every day to support people into safe, stable accommodation. They are looking for an experienced and motivated manager to lead a supported hostel service. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with our client's values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: - Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you Our client is looking for someone who: - Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join our client You'll be part of a passionate, skilled team dedicated to ending homelessness. Our client offers a supportive environment where you can grow your career while making a meaningful impact. Your benefits - Generous holiday - 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support - Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work - Save on a new bike and accessories through salary sacrifice - Season ticket loan - Interest-free loan for annual travel passes - Moving house day - Extra day's leave when you move home - Financial security - Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options - Career development - Ongoing training, learning and progression opportunities - Blue Light Card - Discounts across a wide range of shops, restaurants and services
May 13, 2026
Full time
Hostel Manager London £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join our client as a Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. Our client is working to end homelessness across London. They believe homelessness should be rare, brief and non-recurring, and their teams work every day to support people into safe, stable accommodation. They are looking for an experienced and motivated manager to lead a supported hostel service. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with our client's values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: - Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you Our client is looking for someone who: - Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join our client You'll be part of a passionate, skilled team dedicated to ending homelessness. Our client offers a supportive environment where you can grow your career while making a meaningful impact. Your benefits - Generous holiday - 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support - Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work - Save on a new bike and accessories through salary sacrifice - Season ticket loan - Interest-free loan for annual travel passes - Moving house day - Extra day's leave when you move home - Financial security - Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options - Career development - Ongoing training, learning and progression opportunities - Blue Light Card - Discounts across a wide range of shops, restaurants and services
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
May 13, 2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Responsible Individual - Ofsted Registered Children's Residential Home Job Title: Responsible Individual Location: Eastbourne Salary: Competitive dependant on experience About The Role: We are looking for an experienced and values driven Responsible Individual to provide operational leadership and governance across a defined group of our residential children's homes. This role is critical in ensuring our homes operate safely, effectively and in full compliance with the Children's Homes Regulations 2015 and Ofsted Quality Standards. You will play a key role in driving outstanding care, strengthening leadership across homes and ensuring children and young people receive consistent, high quality and nurturing support. Working closely with the Head of Care, you will act as the link between the Senior Leadership Team and Registered Managers, holding overall responsibility for performance, safeguarding, compliance and continuous improvement across your homes. As a Responsible Individual, you will operate with a high level of autonomy, leading your homes as if they were your own business, while contributing to the wider strategic direction and growth of SuperCare. Key Responsibilities: As a Responsible Individual, you will: Operational Oversight & Compliance Provide leadership and oversight across assigned homes, ensuring they meet and exceed Ofsted standards Support and challenge Registered Managers to maintain strong governance, safeguarding and compliance Monitor Regulation 45 reports, audits and action plans to ensure continuous improvement Prepare homes for Ofsted inspections and lead post inspection action planning Provide accurate and timely reporting to the Head of Care and Executive Team Report Satellite performance to the Board, including growth planning and budget forecasting Safeguarding & Incident Management Act as the Designated Safeguarding Lead across your homes Ensure safeguarding incidents are managed promptly, effectively and with appropriate escalation Oversee investigations, regulatory notifications and ensure learning is embedded across teams Leadership & Team Development Supervise, coach and develop Registered Managers to lead with confidence and compassion Drive high performance, accountability and reflective practice across teams Identify and develop future leaders, supporting succession planning Line manage Satellite Coordinators and maintain strong links with central functions Quality Assurance & Continuous Improvement Carry out regular visits to homes, reviewing care delivery, environments and documentation Analyse trends, audits and feedback to drive improvements in care and outcomes Lead on implementing best practice, policy updates and organisational initiatives Partnerships & Communication Build and maintain strong relationships with local authorities, commissioners and Ofsted Represent SuperCare professionally in external meetings and forums Provide clear recommendations and updates to senior leadership Operational Accountability (RACI) Take ownership of Manager recruitment, supervision and performance management Oversee grievances and complex people matters within your homes Manage financial performance and resource allocation across your services Audit homes regularly to ensure compliance and quality standards are met About You: We are looking for an experienced and confident leader within children's residential care, you should have: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Designated Safeguarding Lead (DSL) training Strong understanding of Children's Homes Regulations 2015 and Ofsted Quality Standards Proven experience as a Registered Manager or senior leader within residential childcare Experience managing safeguarding, compliance and quality across services Experience developing and supporting Registered Managers A child focused and values led approach Strong leadership and decision making capability Excellent communication and stakeholder management skills High levels of organisation and accountability A commitment to delivering safe, nurturing and outstanding homes Working Pattern: Full time role with flexibility required: Monday - Friday, 09:00am - 17:30pm Regular travel across regions What We Offer: Competitive salary package Performance related bonus schemes Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Fully funded Level 3 and Level 5 Qualifications Pension scheme Enhanced maternity and paternity leave Wellbeing support Clear progression pathways Opportunity to lead and shape multiple homes within a growing organisation Strong central services team, including HR, finance, recruitment, training and therapy Apply Today: If you are an experienced leader who is passionate about driving high quality care and making a meaningful impact on the lives of children and young people, we would love to hear from you. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
May 13, 2026
Full time
Responsible Individual - Ofsted Registered Children's Residential Home Job Title: Responsible Individual Location: Eastbourne Salary: Competitive dependant on experience About The Role: We are looking for an experienced and values driven Responsible Individual to provide operational leadership and governance across a defined group of our residential children's homes. This role is critical in ensuring our homes operate safely, effectively and in full compliance with the Children's Homes Regulations 2015 and Ofsted Quality Standards. You will play a key role in driving outstanding care, strengthening leadership across homes and ensuring children and young people receive consistent, high quality and nurturing support. Working closely with the Head of Care, you will act as the link between the Senior Leadership Team and Registered Managers, holding overall responsibility for performance, safeguarding, compliance and continuous improvement across your homes. As a Responsible Individual, you will operate with a high level of autonomy, leading your homes as if they were your own business, while contributing to the wider strategic direction and growth of SuperCare. Key Responsibilities: As a Responsible Individual, you will: Operational Oversight & Compliance Provide leadership and oversight across assigned homes, ensuring they meet and exceed Ofsted standards Support and challenge Registered Managers to maintain strong governance, safeguarding and compliance Monitor Regulation 45 reports, audits and action plans to ensure continuous improvement Prepare homes for Ofsted inspections and lead post inspection action planning Provide accurate and timely reporting to the Head of Care and Executive Team Report Satellite performance to the Board, including growth planning and budget forecasting Safeguarding & Incident Management Act as the Designated Safeguarding Lead across your homes Ensure safeguarding incidents are managed promptly, effectively and with appropriate escalation Oversee investigations, regulatory notifications and ensure learning is embedded across teams Leadership & Team Development Supervise, coach and develop Registered Managers to lead with confidence and compassion Drive high performance, accountability and reflective practice across teams Identify and develop future leaders, supporting succession planning Line manage Satellite Coordinators and maintain strong links with central functions Quality Assurance & Continuous Improvement Carry out regular visits to homes, reviewing care delivery, environments and documentation Analyse trends, audits and feedback to drive improvements in care and outcomes Lead on implementing best practice, policy updates and organisational initiatives Partnerships & Communication Build and maintain strong relationships with local authorities, commissioners and Ofsted Represent SuperCare professionally in external meetings and forums Provide clear recommendations and updates to senior leadership Operational Accountability (RACI) Take ownership of Manager recruitment, supervision and performance management Oversee grievances and complex people matters within your homes Manage financial performance and resource allocation across your services Audit homes regularly to ensure compliance and quality standards are met About You: We are looking for an experienced and confident leader within children's residential care, you should have: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Designated Safeguarding Lead (DSL) training Strong understanding of Children's Homes Regulations 2015 and Ofsted Quality Standards Proven experience as a Registered Manager or senior leader within residential childcare Experience managing safeguarding, compliance and quality across services Experience developing and supporting Registered Managers A child focused and values led approach Strong leadership and decision making capability Excellent communication and stakeholder management skills High levels of organisation and accountability A commitment to delivering safe, nurturing and outstanding homes Working Pattern: Full time role with flexibility required: Monday - Friday, 09:00am - 17:30pm Regular travel across regions What We Offer: Competitive salary package Performance related bonus schemes Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Fully funded Level 3 and Level 5 Qualifications Pension scheme Enhanced maternity and paternity leave Wellbeing support Clear progression pathways Opportunity to lead and shape multiple homes within a growing organisation Strong central services team, including HR, finance, recruitment, training and therapy Apply Today: If you are an experienced leader who is passionate about driving high quality care and making a meaningful impact on the lives of children and young people, we would love to hear from you. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
Be the expert others turn to. Make a real difference to payroll delivery. We are looking for an experienced Senior Payroll Practitioner to join our Managed Services team in Birmingham. This is a hands-on, senior role for someone who enjoys solving complex problems, supporting others and raising the standard of payroll delivery. You will be a go-to expert for complex payroll queries and escalations, while also playing a key role in developing colleagues, improving processes and shaping how payroll services are delivered across the business. This role works closely with teams in the UK, ROI & India, so collaboration, knowledge sharing and consistency are central to what you will do. Working Pattern This is a full-time, permanent role operating in a hybrid working pattern. You will be required to attend the Birmingham, Rubery office two days a week. What you will be doing Take ownership of complex and urgent payroll queries and escalations, providing expert guidance and resolution Support and mentor colleagues at all levels through floor walking, side-by-side coaching and targeted training Keep up to date with changes in payroll and HR legislation, tooling and customer expectations, sharing insight with the wider team and management Embed new legislation, processes and ways of working into operational teams Review payroll processes and identify opportunities to streamline and improve them through automation and transformation activity Maintain training and skills matrices to highlight knowledge gaps and development needs Use data and analytics to support service delivery, trend analysis and deeper investigations into issues Carry out incident reviews and recommend solutions to prevent repeat issues Support quality assurance activity across case management and telephony Play an active role in year-end payroll activity What we are looking for We are looking for someone with strong payroll expertise who enjoys sharing knowledge and improving how things are done. You will ideally bring: Significant experience working in payroll services CIPP qualification or equivalent practical experience Strong knowledge of payroll legislation, including sector-specific insight Experience coaching, training or supporting others in a payroll environment Good understanding of HCM systems, including configuration and optimisation Experience working with IT-related incidents, requirements or change activity Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Interested? If you are an experienced payroll professional who enjoys solving problems, supporting others and improving service delivery, we would love to hear from you. Apply now and be part of a team that takes pride in getting payroll right.
May 13, 2026
Full time
Be the expert others turn to. Make a real difference to payroll delivery. We are looking for an experienced Senior Payroll Practitioner to join our Managed Services team in Birmingham. This is a hands-on, senior role for someone who enjoys solving complex problems, supporting others and raising the standard of payroll delivery. You will be a go-to expert for complex payroll queries and escalations, while also playing a key role in developing colleagues, improving processes and shaping how payroll services are delivered across the business. This role works closely with teams in the UK, ROI & India, so collaboration, knowledge sharing and consistency are central to what you will do. Working Pattern This is a full-time, permanent role operating in a hybrid working pattern. You will be required to attend the Birmingham, Rubery office two days a week. What you will be doing Take ownership of complex and urgent payroll queries and escalations, providing expert guidance and resolution Support and mentor colleagues at all levels through floor walking, side-by-side coaching and targeted training Keep up to date with changes in payroll and HR legislation, tooling and customer expectations, sharing insight with the wider team and management Embed new legislation, processes and ways of working into operational teams Review payroll processes and identify opportunities to streamline and improve them through automation and transformation activity Maintain training and skills matrices to highlight knowledge gaps and development needs Use data and analytics to support service delivery, trend analysis and deeper investigations into issues Carry out incident reviews and recommend solutions to prevent repeat issues Support quality assurance activity across case management and telephony Play an active role in year-end payroll activity What we are looking for We are looking for someone with strong payroll expertise who enjoys sharing knowledge and improving how things are done. You will ideally bring: Significant experience working in payroll services CIPP qualification or equivalent practical experience Strong knowledge of payroll legislation, including sector-specific insight Experience coaching, training or supporting others in a payroll environment Good understanding of HCM systems, including configuration and optimisation Experience working with IT-related incidents, requirements or change activity Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Interested? If you are an experienced payroll professional who enjoys solving problems, supporting others and improving service delivery, we would love to hear from you. Apply now and be part of a team that takes pride in getting payroll right.
Job Title: Registered Care Manager Contract Type: Permanent Salary: £45,370.20 Per Annum Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Location: Roseberry Mansions, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Registered Care Manager As the CQC Registered Manager, you will provide motivational leadership across a defined service area to empower and engage your team. You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements. You will also be responsible for ensuring the service meets the highest operational standards and agreed performance targets enabling customers to thrive and lead fulfilled and dignified lives. About you We are looking for someone with: • Experience of managing a service for the required customers group (older people, mental health, learning difficulties). • Experience of communicating objectives and managing performance targets to achieve the desired expectations. • Ability to identify, plan and priorities tasks effectively. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If required Applications may close before the deadline, so please apply early to be considered. Role Profile Lead the team: • Line manage a team and create a safe environment where colleagues can talk openly and honestly. • Clearly communicate expectations and performance targets for each service. • Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. • Facilitate regular team meetings to update and empower your team to share ideas and best practice. • Embrace reflective practice techniques so the team can learn from their experiences. • Recognise, praise and acknowledge achievements of colleagues and team. • Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. • Recruit great people, identifying succession opportunities and developing colleagues to reach their full potential. • Ensure the service is effectively resourced and planned to deliver a colleague rota that covers all shifts effectively. • Devise, plan and deliver a comprehensive induction and continuous development plans for your team. • Lead your team to provide a person-centred, service for customers in line with CQC standards - putting customers at the heart of everything we do so that they can lead independent, dignified and fulfilling lives. Manage the service: You will be the CQC registered manager of the service ensuring it meets regulatory and contractual requirements by: • Ensuring customers and colleagues are safe by consistently following Riverside's Policy and Procedure framework at all times e.g. health & safety, safeguarding, dignity at work, GDPR, cash handling. • Making sure that services maintain and record customer information on Riverside and relevant external IT systems, ensuring information is clear, accurate and strengths based. • Producing reports, financial information and other written documentation to support contract development and delivery, as required. • Ensuring compliance with health & safety legislation and other regulatory obligations, assessing risk, putting in control measures and reporting risks. • Taking overall responsibility for the housing management service within the area, working with asset and compliance colleagues to ensure properties are safe and that voids and repairs are managed
May 12, 2026
Full time
Job Title: Registered Care Manager Contract Type: Permanent Salary: £45,370.20 Per Annum Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Location: Roseberry Mansions, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Registered Care Manager As the CQC Registered Manager, you will provide motivational leadership across a defined service area to empower and engage your team. You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements. You will also be responsible for ensuring the service meets the highest operational standards and agreed performance targets enabling customers to thrive and lead fulfilled and dignified lives. About you We are looking for someone with: • Experience of managing a service for the required customers group (older people, mental health, learning difficulties). • Experience of communicating objectives and managing performance targets to achieve the desired expectations. • Ability to identify, plan and priorities tasks effectively. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If required Applications may close before the deadline, so please apply early to be considered. Role Profile Lead the team: • Line manage a team and create a safe environment where colleagues can talk openly and honestly. • Clearly communicate expectations and performance targets for each service. • Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. • Facilitate regular team meetings to update and empower your team to share ideas and best practice. • Embrace reflective practice techniques so the team can learn from their experiences. • Recognise, praise and acknowledge achievements of colleagues and team. • Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. • Recruit great people, identifying succession opportunities and developing colleagues to reach their full potential. • Ensure the service is effectively resourced and planned to deliver a colleague rota that covers all shifts effectively. • Devise, plan and deliver a comprehensive induction and continuous development plans for your team. • Lead your team to provide a person-centred, service for customers in line with CQC standards - putting customers at the heart of everything we do so that they can lead independent, dignified and fulfilling lives. Manage the service: You will be the CQC registered manager of the service ensuring it meets regulatory and contractual requirements by: • Ensuring customers and colleagues are safe by consistently following Riverside's Policy and Procedure framework at all times e.g. health & safety, safeguarding, dignity at work, GDPR, cash handling. • Making sure that services maintain and record customer information on Riverside and relevant external IT systems, ensuring information is clear, accurate and strengths based. • Producing reports, financial information and other written documentation to support contract development and delivery, as required. • Ensuring compliance with health & safety legislation and other regulatory obligations, assessing risk, putting in control measures and reporting risks. • Taking overall responsibility for the housing management service within the area, working with asset and compliance colleagues to ensure properties are safe and that voids and repairs are managed
As a Managing Project Manager, you will lead and manage one or more specific implementation projects, often with complex multi workstream delivery and transformative customer change.This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery. You will work closely with the Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. As well as this, you will also manage a pool of project managers, and be instrumental in supporting coaching and mentoring to support their skills and career development This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our programme and project methodology. Please note that this is a home based role with expectation to travel to customer sites as neccessary. Responsibilities Partnering with the customer Project and Test Managers to develop a One Team approach to end-to-end delivery to ensure that all project and change activities are delivered on time, at the highest level of quality and on budget Developing, agreeing, and maintaining a detailed project plan with the customer, based on the Zellis standard project Implementation methodology, including deliverables, milestones and entry and exit criteria as relevant Managing and coordinating all project or change activities so that they are undertaken in accordance with the project plan, including successfully transitioning the service to a live state with ongoing ownership from the Application Support team Onboarding, managing, coaching and supporting all project resources in executing their activities and acting as the point of escalation for any execution issues beyond the relevant workstreams Facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Managing the scheduling, preparation and facilitation of project or change governance meetings (including milestone or stage gate reviews and sign off meetings) and to inform project stakeholders of progress Managing ongoing project or change risks and issues (including mitigation and where possible resolution), and ensuring that they are reported and escalated to the Engagement Directors and Implementation Director in a timely fashion way. Skills & Experience Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE s and £300k budgets) Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support) Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes) ?Demonstrates the ability to manage people performance, development and retantion risks, including driving teams to achieve targets, incl SLAs, KPI's Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 12, 2026
Full time
As a Managing Project Manager, you will lead and manage one or more specific implementation projects, often with complex multi workstream delivery and transformative customer change.This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery. You will work closely with the Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. As well as this, you will also manage a pool of project managers, and be instrumental in supporting coaching and mentoring to support their skills and career development This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our programme and project methodology. Please note that this is a home based role with expectation to travel to customer sites as neccessary. Responsibilities Partnering with the customer Project and Test Managers to develop a One Team approach to end-to-end delivery to ensure that all project and change activities are delivered on time, at the highest level of quality and on budget Developing, agreeing, and maintaining a detailed project plan with the customer, based on the Zellis standard project Implementation methodology, including deliverables, milestones and entry and exit criteria as relevant Managing and coordinating all project or change activities so that they are undertaken in accordance with the project plan, including successfully transitioning the service to a live state with ongoing ownership from the Application Support team Onboarding, managing, coaching and supporting all project resources in executing their activities and acting as the point of escalation for any execution issues beyond the relevant workstreams Facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Managing the scheduling, preparation and facilitation of project or change governance meetings (including milestone or stage gate reviews and sign off meetings) and to inform project stakeholders of progress Managing ongoing project or change risks and issues (including mitigation and where possible resolution), and ensuring that they are reported and escalated to the Engagement Directors and Implementation Director in a timely fashion way. Skills & Experience Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE s and £300k budgets) Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support) Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes) ?Demonstrates the ability to manage people performance, development and retantion risks, including driving teams to achieve targets, incl SLAs, KPI's Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Head of Data Science & AI Hybrid in London, United Kingdom We're looking for a Head of Data Science & AI You'll lead iwoca's data science function - a group building probabilistic and statistical models that make real-time lending decisions. You'll also be a key part of how iwoca embeds AI across the wider business: setting the pace yourself, and raising capability beyond your direct team. The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team iwoca's data scientists build probabilistic and statistical models that make lending decisions in real time, support forecasting, and shape commercial strategy. Their work is deployed in production code and has direct commercial consequences - it's more than exploratory analysis. The function is now embedding AI into how that work gets done. Successfully leading it will require close collaboration with engineering, product, and commercial teams. The role As Head of Data Science & AI, you'll shape how a technically sophisticated team works - and influence how the wider business adopts AI. Doing that well requires a deep understanding of the modelling work: where AI genuinely changes the work, where it speeds things up, and where a different approach is better. You'll judge what's actually possible with these tools - and challenge the assumptions when the rationale isn't clear. iwoca's data scientists build probabilistic ML models on credit and commercial data, deployed in production, making real-time lending decisions across lending, product, operations, and strategy. The group has approximately 25 data scientists, split across a central team and smaller groups aligned to specific products or domains. You'll report to one of iwoca's co-founders, who is also a data scientist. AI enablement and adoption You'll set the standard for how AI is used across the group - establishing practices that make adoption safe and repeatable, and creating the conditions for a technically sophisticated group to advance together. Strategic direction You'll influence where the group invests its resources - deciding what to model, where AI accelerates the work, and where a lighter approach is more effective. You'll shape commercial and product decisions by making analytical trade-offs legible to senior stakeholders, and work with team leads to plan and prioritise across multiple streams. People and team You'll develop the people around you - raising capability across the group through clear standards, direct coaching, and a genuine investment in how data scientists grow. You'll spot where the gaps are and help close them. You'll also own hiring, shaping how the group assesses and develops talent as it grows. Commercial opportunity and coordination You'll spot commercial opportunities across the business - where modelling or AI can change outcomes - and work with Engineering, Product, and Operations teams to act on them. You'll represent the group in discussions that shape lending, risk, and product decisions, explaining assumptions, highlighting risks, and helping senior stakeholders act on analytical insight. The requirements Essential High AI agency: You actively experiment with AI in your analytical and technical workflows. You use tools like Claude Code, Codex, or similar to build, automate, and accelerate substantive work. You have a clear view on how AI changes what a data science team does and a track record of raising capability across the people around you, not just your own output. Transformation track record: You have led a meaningful shift in how an analytical or data science team works. You are comfortable navigating resistance, building adoption across different types of people, and making change persist beyond your direct involvement. Technical background: You have a background in probability, statistics, or a related quantitative field, with hands on experience building and overseeing probabilistic ML models on structured commercial or financial data. Production experience: You have managed the full lifecycle of models in production - deploying, monitoring, and retiring them. You are comfortable coordinating chains of model dependencies across different teams. Commercial acumen: You understand how modelling supports business decisions and know when to make trade offs between depth, delivery time, and value. Strategic leadership: You have experience setting data science strategy, aligning work with commercial goals, and translating technical modelling for senior stakeholders so they can act on it. People and team: You have experience managing a data science team, setting clear standards, and developing people - including having direct conversations about where the gap is and how to close it. Bonus: Domain experience: You have worked in credit risk, lending, or customer lifetime value modelling. Function scale: You have led a data science team of 20 or more people across multiple teams. R&D and forecasting: You have experience shaping a modelling agenda, including probabilistic or long term forecasting work. Industry profile: You have represented a data science team externally - industry events, publications, or advisory roles. The salary We expect to pay from £120,000 to £170,000 for this role. But, we're open minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
May 10, 2026
Full time
Head of Data Science & AI Hybrid in London, United Kingdom We're looking for a Head of Data Science & AI You'll lead iwoca's data science function - a group building probabilistic and statistical models that make real-time lending decisions. You'll also be a key part of how iwoca embeds AI across the wider business: setting the pace yourself, and raising capability beyond your direct team. The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team iwoca's data scientists build probabilistic and statistical models that make lending decisions in real time, support forecasting, and shape commercial strategy. Their work is deployed in production code and has direct commercial consequences - it's more than exploratory analysis. The function is now embedding AI into how that work gets done. Successfully leading it will require close collaboration with engineering, product, and commercial teams. The role As Head of Data Science & AI, you'll shape how a technically sophisticated team works - and influence how the wider business adopts AI. Doing that well requires a deep understanding of the modelling work: where AI genuinely changes the work, where it speeds things up, and where a different approach is better. You'll judge what's actually possible with these tools - and challenge the assumptions when the rationale isn't clear. iwoca's data scientists build probabilistic ML models on credit and commercial data, deployed in production, making real-time lending decisions across lending, product, operations, and strategy. The group has approximately 25 data scientists, split across a central team and smaller groups aligned to specific products or domains. You'll report to one of iwoca's co-founders, who is also a data scientist. AI enablement and adoption You'll set the standard for how AI is used across the group - establishing practices that make adoption safe and repeatable, and creating the conditions for a technically sophisticated group to advance together. Strategic direction You'll influence where the group invests its resources - deciding what to model, where AI accelerates the work, and where a lighter approach is more effective. You'll shape commercial and product decisions by making analytical trade-offs legible to senior stakeholders, and work with team leads to plan and prioritise across multiple streams. People and team You'll develop the people around you - raising capability across the group through clear standards, direct coaching, and a genuine investment in how data scientists grow. You'll spot where the gaps are and help close them. You'll also own hiring, shaping how the group assesses and develops talent as it grows. Commercial opportunity and coordination You'll spot commercial opportunities across the business - where modelling or AI can change outcomes - and work with Engineering, Product, and Operations teams to act on them. You'll represent the group in discussions that shape lending, risk, and product decisions, explaining assumptions, highlighting risks, and helping senior stakeholders act on analytical insight. The requirements Essential High AI agency: You actively experiment with AI in your analytical and technical workflows. You use tools like Claude Code, Codex, or similar to build, automate, and accelerate substantive work. You have a clear view on how AI changes what a data science team does and a track record of raising capability across the people around you, not just your own output. Transformation track record: You have led a meaningful shift in how an analytical or data science team works. You are comfortable navigating resistance, building adoption across different types of people, and making change persist beyond your direct involvement. Technical background: You have a background in probability, statistics, or a related quantitative field, with hands on experience building and overseeing probabilistic ML models on structured commercial or financial data. Production experience: You have managed the full lifecycle of models in production - deploying, monitoring, and retiring them. You are comfortable coordinating chains of model dependencies across different teams. Commercial acumen: You understand how modelling supports business decisions and know when to make trade offs between depth, delivery time, and value. Strategic leadership: You have experience setting data science strategy, aligning work with commercial goals, and translating technical modelling for senior stakeholders so they can act on it. People and team: You have experience managing a data science team, setting clear standards, and developing people - including having direct conversations about where the gap is and how to close it. Bonus: Domain experience: You have worked in credit risk, lending, or customer lifetime value modelling. Function scale: You have led a data science team of 20 or more people across multiple teams. R&D and forecasting: You have experience shaping a modelling agenda, including probabilistic or long term forecasting work. Industry profile: You have represented a data science team externally - industry events, publications, or advisory roles. The salary We expect to pay from £120,000 to £170,000 for this role. But, we're open minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Blusource Professional Services Ltd
Bury St. Edmunds, Suffolk
A leading accountancy firm is seeking an experienced Accounts Manager to Senior Manager to join its Business Advisory team in Bury St Edmunds. The firm has built an excellent reputation for providing high-quality accounts, tax, and advisory services to a broad portfolio of SME and owner-managed business clients across the region. With continued growth and investment in the team, they are now looking to appoint an ambitious Accounts Manager to Senior Manager who can play a key leadership role within the office. This is a varied and client-facing position, offering the opportunity to work closely with business owners while managing and developing a talented team. The successful Accounts Manager to Senior Manager will oversee a portfolio of clients, deliver strategic business advice, review accounts and tax work, and support the continued growth of the department. Key responsibilities include: Managing a diverse portfolio of business services clients Reviewing statutory accounts and corporate tax work Acting as a trusted adviser to clients and maintaining strong relationships Leading client meetings and providing commercial business advice Managing workflow and ensuring high standards across the team Mentoring and developing junior team members Supporting business development activities and identifying opportunities for growth Working collaboratively with other specialist teams on complex client matters Benefits: Flexible and hybrid working Enhanced parental leave A range of healthcare and well being options Financial protection benefits, including life cover Annual leave flexibility, including the ability to buy or sell days Travel, technology, and sustainable commuting benefits Ongoing learning, development, and career progression opportunities Option to tailor additional benefits to suit your lifestyle This is an excellent opportunity for an experienced Accounts Manager to Senior Manager seeking a long-term career move within a modern and people-focused firm offering genuine progression and autonomy.
May 09, 2026
Full time
A leading accountancy firm is seeking an experienced Accounts Manager to Senior Manager to join its Business Advisory team in Bury St Edmunds. The firm has built an excellent reputation for providing high-quality accounts, tax, and advisory services to a broad portfolio of SME and owner-managed business clients across the region. With continued growth and investment in the team, they are now looking to appoint an ambitious Accounts Manager to Senior Manager who can play a key leadership role within the office. This is a varied and client-facing position, offering the opportunity to work closely with business owners while managing and developing a talented team. The successful Accounts Manager to Senior Manager will oversee a portfolio of clients, deliver strategic business advice, review accounts and tax work, and support the continued growth of the department. Key responsibilities include: Managing a diverse portfolio of business services clients Reviewing statutory accounts and corporate tax work Acting as a trusted adviser to clients and maintaining strong relationships Leading client meetings and providing commercial business advice Managing workflow and ensuring high standards across the team Mentoring and developing junior team members Supporting business development activities and identifying opportunities for growth Working collaboratively with other specialist teams on complex client matters Benefits: Flexible and hybrid working Enhanced parental leave A range of healthcare and well being options Financial protection benefits, including life cover Annual leave flexibility, including the ability to buy or sell days Travel, technology, and sustainable commuting benefits Ongoing learning, development, and career progression opportunities Option to tailor additional benefits to suit your lifestyle This is an excellent opportunity for an experienced Accounts Manager to Senior Manager seeking a long-term career move within a modern and people-focused firm offering genuine progression and autonomy.
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
May 08, 2026
Full time
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 08, 2026
Full time
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced At OneAdvanced, we're one of the UK's largest software companies, delivering AI-powered solutions that help organisations across the supply chain manage their people, operations, and finances more effectively. From warehousing and logistics to business services and transport, we work with thousands of businesses - and we're growing fast. If you're looking to build your career in a business that's serious about AI, moves with pace, and gives you the scope to make a real impact, you're in the right place. What You Will Do Drive net new business growth within the Accelerator unit in a hunter-style role Target organisations across Business Services (facilities & infrastructure management) and/or Passenger Transport (public and private sector) Sell a sector-specific workforce and finance management platform Manage full sales cycles from prospecting through to close (typically 3-6 months) Deliver against a £500K ARR quota, with typical deal sizes ranging from £50K-£200K ARR Build and maintain a strong pipeline, with 60% self-generated through outreach, networking, and events, and 40% supported by SDR and marketing Develop relationships with multiple stakeholders and manage multi-threaded deals Apply a structured sales methodology (such as MEDDICC) to qualify and progress opportunities Operate across a UK-wide territory, engaging prospects both remotely and in person What You Will Have Experience selling SaaS (Software-as-a-Service) solutions Ability to generate new business opportunities and build pipeline independently Strong pipeline management and forecasting capabilities Experience applying a structured qualification methodology (e.g. MEDDICC or similar) Confidence managing complex, multi-stakeholder sales processes Experience selling platform or portfolio-based solutions Effective networking and relationship-building skills, including event engagement A resilient, commercially focused, and target-driven approach Familiarity with sectors such as Business Services, Passenger Transport, Supply Chain, Manufacturing, Utilities, or Construction (beneficial) Understanding of public sector procurement processes (advantageous) What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced At OneAdvanced, we're one of the UK's largest software companies, delivering AI-powered solutions that help organisations across the supply chain manage their people, operations, and finances more effectively. From warehousing and logistics to business services and transport, we work with thousands of businesses - and we're growing fast. If you're looking to build your career in a business that's serious about AI, moves with pace, and gives you the scope to make a real impact, you're in the right place. What You Will Do Drive net new business growth within the Accelerator unit in a hunter-style role Target organisations across Business Services (facilities & infrastructure management) and/or Passenger Transport (public and private sector) Sell a sector-specific workforce and finance management platform Manage full sales cycles from prospecting through to close (typically 3-6 months) Deliver against a £500K ARR quota, with typical deal sizes ranging from £50K-£200K ARR Build and maintain a strong pipeline, with 60% self-generated through outreach, networking, and events, and 40% supported by SDR and marketing Develop relationships with multiple stakeholders and manage multi-threaded deals Apply a structured sales methodology (such as MEDDICC) to qualify and progress opportunities Operate across a UK-wide territory, engaging prospects both remotely and in person What You Will Have Experience selling SaaS (Software-as-a-Service) solutions Ability to generate new business opportunities and build pipeline independently Strong pipeline management and forecasting capabilities Experience applying a structured qualification methodology (e.g. MEDDICC or similar) Confidence managing complex, multi-stakeholder sales processes Experience selling platform or portfolio-based solutions Effective networking and relationship-building skills, including event engagement A resilient, commercially focused, and target-driven approach Familiarity with sectors such as Business Services, Passenger Transport, Supply Chain, Manufacturing, Utilities, or Construction (beneficial) Understanding of public sector procurement processes (advantageous) What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Project Manager The Role: Synoptix are seeking a dynamic and experienced Project Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong leadership, negotiation, and communication skills. Proficiency in project management tools (e.g., MS Project, Jira) is preferred. Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Oct 08, 2025
Full time
Project Manager The Role: Synoptix are seeking a dynamic and experienced Project Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong leadership, negotiation, and communication skills. Proficiency in project management tools (e.g., MS Project, Jira) is preferred. Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Project Manager The Role: Synoptix are seeking a dynamic and experienced Project Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong leadership, negotiation, and communication skills. Proficiency in project management tools (e.g., MS Project, Jira) is preferred. Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Oct 07, 2025
Full time
Project Manager The Role: Synoptix are seeking a dynamic and experienced Project Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong leadership, negotiation, and communication skills. Proficiency in project management tools (e.g., MS Project, Jira) is preferred. Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing teams in Brightlingsea and Clacton-on-Sea, Essex. We believe that great leaders are the key to delivering exceptional care and services to the people we support - as well as support from your Area Director, you'll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey. Role: Dual Registered Service Manager Salary: Up to £40,000 per annum Service: Church Road & Walton Road, Essex Your Service Our supported living service in Brightlingsea & Clacton are a place for people to call their own home, whilst also having expert care and support from our dedicated team who will assist with anything each individual needs - home maintenance, daily living, or working towards that next big goal. Having the responsibility of your own home can be daunting, but the people living here love having the space to make their own and the independence to live a great life. Your Role From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team - every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues' lives and the people we support - and are an integral part of ensuring everyone at Consensus has the opportunity to flourish. Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential. Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career. Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality. Effectively manage financial performance, with financial resources appropriately managed & controlled. Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner. Ensure full and accurate reporting of management information, maximising quality and compliance. The role requires you to be registered with the Care Quality Commission (CQC). Our Benefits Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy: Bonus Scheme: Discretionary 10% annual bonus scheme. Holiday Purchase Scheme: Purchase an additional two days' annual leave each year. Recognition & Rewards: Including long service awards and a recognition platform. Learning & Development: Supporting your personal and professional growth with Consensus Academy. Life Assurance: Benefit of twice your annual salary. Wagestream: Withdraw a percentage of your wages as you earn them before payday. Discounts: From over 150 retailers through our employee benefits platform. Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders - colleague wellbeing is a priority and we're here to support you and your teams. About You To be successful in this role, you will: Have plenty of experience working with those with Learning Disabilities or complex behaviours Be an experienced Service Manager looking for a new challenge - with a background in Supported Living or Residential Services. Have a minimum of a Level 3 qualification in Health & Social Care - support and training towards Level 4 and 5 is available. Bring strong leadership, interpersonal and communication skills. Be confident, flexible and efficient - you're happy to work on a shift basis and, where required, be on call. Above all, you'll be committed to providing person-centred care that provides equitable opportunities to all of those you're working for. We are proud to have been officially certified as a Great Place to Work , and one of the UK's Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine. Want to hear more about the role? Call our dedicated in-house recruitment team on . We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Oct 06, 2025
Full time
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing teams in Brightlingsea and Clacton-on-Sea, Essex. We believe that great leaders are the key to delivering exceptional care and services to the people we support - as well as support from your Area Director, you'll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey. Role: Dual Registered Service Manager Salary: Up to £40,000 per annum Service: Church Road & Walton Road, Essex Your Service Our supported living service in Brightlingsea & Clacton are a place for people to call their own home, whilst also having expert care and support from our dedicated team who will assist with anything each individual needs - home maintenance, daily living, or working towards that next big goal. Having the responsibility of your own home can be daunting, but the people living here love having the space to make their own and the independence to live a great life. Your Role From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team - every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues' lives and the people we support - and are an integral part of ensuring everyone at Consensus has the opportunity to flourish. Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential. Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career. Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality. Effectively manage financial performance, with financial resources appropriately managed & controlled. Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner. Ensure full and accurate reporting of management information, maximising quality and compliance. The role requires you to be registered with the Care Quality Commission (CQC). Our Benefits Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy: Bonus Scheme: Discretionary 10% annual bonus scheme. Holiday Purchase Scheme: Purchase an additional two days' annual leave each year. Recognition & Rewards: Including long service awards and a recognition platform. Learning & Development: Supporting your personal and professional growth with Consensus Academy. Life Assurance: Benefit of twice your annual salary. Wagestream: Withdraw a percentage of your wages as you earn them before payday. Discounts: From over 150 retailers through our employee benefits platform. Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders - colleague wellbeing is a priority and we're here to support you and your teams. About You To be successful in this role, you will: Have plenty of experience working with those with Learning Disabilities or complex behaviours Be an experienced Service Manager looking for a new challenge - with a background in Supported Living or Residential Services. Have a minimum of a Level 3 qualification in Health & Social Care - support and training towards Level 4 and 5 is available. Bring strong leadership, interpersonal and communication skills. Be confident, flexible and efficient - you're happy to work on a shift basis and, where required, be on call. Above all, you'll be committed to providing person-centred care that provides equitable opportunities to all of those you're working for. We are proud to have been officially certified as a Great Place to Work , and one of the UK's Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine. Want to hear more about the role? Call our dedicated in-house recruitment team on . We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Oct 06, 2025
Contractor
Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 23, 2025
Contractor
Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
