FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,542.56 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
May 24, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,542.56 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
May 24, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Park & Play Infrastructure Supervisor Location: Bromley Borough, reporting to High Elms Country Park Salary: 30,000 Contract Type: Permanent, Full-time Working Hours: Monday to Friday, 7am to 3:30pm About the role The Parks & Play Infrastructure Supervisor plays a key operational and supervisory role within the Parks Development Team. The postholder will lead a small reactive repairs team responsible for addressing health & safety (H&S) and security priorities across parks and open spaces. This is a hands-on supervisory role, requiring both leadership and active participation in repair and maintenance works, particularly relating to play infrastructure, street furniture, and small-scale construction. Key Responsibilities Team Leadership & Supervision: managing a small reactive response repairs team, through providing daily direction and ensuring work is completed safely, efficiently and to a high standard, and through training of staff. Health & Safety Compliance: ensure Health and Safety is prioritised for both staff and the public at all times, through Risk Assessments and Method Statements (RAMS), COSHH assessments, PPE checks and audits. Operations & Reactive Maintenance: respond to priorities raised through public reporting system, orchestrating and conducting regular site inspections across parks, supervising and undertaking maintenance & repairs of park infrastructure and play equipment, and ensuring jobs are delivered using safe, cost-effective and efficient methods. Project Co-ordination & Stakeholder Management: liaise with subcontractors to obtain quotes, assist in co-ordination of and updating on small-scale projects, and communicate effectively with Council Officers, Friends Groups and contractors through in-person, email and phone. Administration & Compliance: maintain accurate records including equipment logs, stock, timesheets, absences, and HAV records, ensuring all documentation (RAMS, reports, audits) is up to date, and working closely with the Administration Team and Park Engagement Co-ordinators. What We're Looking For Essential Skills & Experience Full UK Driving Licence. Proven experience supervising multi-disciplinary teams across concurrent projects. Experience quoting soft and hard landscaping works up to circa 15,000. Strong practical knowledge of street furniture repairs and small-scale construction works. Ability to identify issues and implement effective solutions. Good IT skills (reporting systems, email, basic software). Desirable Playground inspection qualification (e.g. RPII or equivalent). Experience in playground surfacing repairs. Previous experience working in parks or public open spaces. Experience managing small budgets. Construction qualification or accreditation. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - competitive pension scheme and resources to manage your finances. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 23, 2026
Full time
Park & Play Infrastructure Supervisor Location: Bromley Borough, reporting to High Elms Country Park Salary: 30,000 Contract Type: Permanent, Full-time Working Hours: Monday to Friday, 7am to 3:30pm About the role The Parks & Play Infrastructure Supervisor plays a key operational and supervisory role within the Parks Development Team. The postholder will lead a small reactive repairs team responsible for addressing health & safety (H&S) and security priorities across parks and open spaces. This is a hands-on supervisory role, requiring both leadership and active participation in repair and maintenance works, particularly relating to play infrastructure, street furniture, and small-scale construction. Key Responsibilities Team Leadership & Supervision: managing a small reactive response repairs team, through providing daily direction and ensuring work is completed safely, efficiently and to a high standard, and through training of staff. Health & Safety Compliance: ensure Health and Safety is prioritised for both staff and the public at all times, through Risk Assessments and Method Statements (RAMS), COSHH assessments, PPE checks and audits. Operations & Reactive Maintenance: respond to priorities raised through public reporting system, orchestrating and conducting regular site inspections across parks, supervising and undertaking maintenance & repairs of park infrastructure and play equipment, and ensuring jobs are delivered using safe, cost-effective and efficient methods. Project Co-ordination & Stakeholder Management: liaise with subcontractors to obtain quotes, assist in co-ordination of and updating on small-scale projects, and communicate effectively with Council Officers, Friends Groups and contractors through in-person, email and phone. Administration & Compliance: maintain accurate records including equipment logs, stock, timesheets, absences, and HAV records, ensuring all documentation (RAMS, reports, audits) is up to date, and working closely with the Administration Team and Park Engagement Co-ordinators. What We're Looking For Essential Skills & Experience Full UK Driving Licence. Proven experience supervising multi-disciplinary teams across concurrent projects. Experience quoting soft and hard landscaping works up to circa 15,000. Strong practical knowledge of street furniture repairs and small-scale construction works. Ability to identify issues and implement effective solutions. Good IT skills (reporting systems, email, basic software). Desirable Playground inspection qualification (e.g. RPII or equivalent). Experience in playground surfacing repairs. Previous experience working in parks or public open spaces. Experience managing small budgets. Construction qualification or accreditation. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - competitive pension scheme and resources to manage your finances. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: • Driving the continued evolution and improvement of our shared services across our partnership • Leading finance systems modernisation, including ERP transformation and automation initiatives • Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire • Improving service performance, efficiency and customer experience across finance and other transactional services • Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers • Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services • Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: • A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) • Significant senior-level finance leadership experience, preferably in the public sector • Experience operating at executive, board or committee level • A strong track record of leading transformation, improvement and change programmes • Excellent stakeholder management and influencing skills • The ability to balance strategic leadership with operational delivery • A collaborative and resilient leadership style • Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions • Ability to travel • BPSS • This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays • Two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of up to 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
May 23, 2026
Full time
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: • Driving the continued evolution and improvement of our shared services across our partnership • Leading finance systems modernisation, including ERP transformation and automation initiatives • Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire • Improving service performance, efficiency and customer experience across finance and other transactional services • Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers • Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services • Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: • A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) • Significant senior-level finance leadership experience, preferably in the public sector • Experience operating at executive, board or committee level • A strong track record of leading transformation, improvement and change programmes • Excellent stakeholder management and influencing skills • The ability to balance strategic leadership with operational delivery • A collaborative and resilient leadership style • Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions • Ability to travel • BPSS • This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays • Two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of up to 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The starting salary for these positions is £36,873 per annum based on a 36-hour working week, pro-rata for part-time hours. We're excited to be recruiting EHCP (Education, Health, and Care Plan) Coordination Officers to join our fantastic Special Educational Needs and Disabilities (SEND) service . We currently have the following opportunities available: Full-time, fixed term contract until April 2027 position based at Victoria Gate, Woking, GU21 6JD Full-time, fixed term contract until February 2027 based at Dakota House, Weybridge, Surrey, KT13 0YP Part-time (28.8 hours per week), permanent position based at Victoria Gate. You can indicate your preferred location during the application process; however, final placement will be determined according to service needs. The roles are open to hybrid working and as a team we split our time between working from home and from the office for a minimum of two days per week. We also aim to visit to schools and settings on a regular basis as we continue to build on our collaborative working. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Join our SEND Service and make a real difference! We're looking for compassionate, knowledgeable, and proactive individuals who can communicate clearly and build trusted relationships. So if you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you! Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools, and partner organisations, with relational and restorative working practices underpinning all our work. As an EHCP Coordination Officer, you'll be part of a busy area SEND team, primarily focused on managing the statutory annual review process. Your key responsibilities as an EHCP Coordination Officer will include: Working directly with families, using a person-centred approach to maintain and update Education, Health and Care Plans (EHCPs) Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Advising schools and other settings, helping to ensure EHCPs are clear, accurate, and high quality. Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. This is a challenging role but, by working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to A-level standard or equivalent, with demonstrable experience and understanding of SEND, including the SEND Code of Practice and the Children and Families Act 2014 Familiarity with Surrey County Council's Local Offer and the provision across mainstream and special schools, or a willingness to develop this knowledge Knowledge of evidence-based interventions and the ability to clearly articulate recommendations in written reports Proven ability to write and amend EHCPs, and present relevant information to fully inform decision-making Experience of working collaboratively with children, young people, and families to ensure their views are actively heard and applied Extensive experience supporting vulnerable children and young people, particularly those with SEND Clear and confident communication skills, both in writing and in person, with the ability to build strong working relationships Competence in a range of IT tools including MS Office and database management systems The role involves working in, and visiting, venues across a locality to build professional working relationships, therefore you will need to have the willingness and ability to travel around the county to meet the demands of the role. Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 08/06/2026 with interviews to follow. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact the team on . An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 23, 2026
Full time
The starting salary for these positions is £36,873 per annum based on a 36-hour working week, pro-rata for part-time hours. We're excited to be recruiting EHCP (Education, Health, and Care Plan) Coordination Officers to join our fantastic Special Educational Needs and Disabilities (SEND) service . We currently have the following opportunities available: Full-time, fixed term contract until April 2027 position based at Victoria Gate, Woking, GU21 6JD Full-time, fixed term contract until February 2027 based at Dakota House, Weybridge, Surrey, KT13 0YP Part-time (28.8 hours per week), permanent position based at Victoria Gate. You can indicate your preferred location during the application process; however, final placement will be determined according to service needs. The roles are open to hybrid working and as a team we split our time between working from home and from the office for a minimum of two days per week. We also aim to visit to schools and settings on a regular basis as we continue to build on our collaborative working. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Join our SEND Service and make a real difference! We're looking for compassionate, knowledgeable, and proactive individuals who can communicate clearly and build trusted relationships. So if you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you! Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools, and partner organisations, with relational and restorative working practices underpinning all our work. As an EHCP Coordination Officer, you'll be part of a busy area SEND team, primarily focused on managing the statutory annual review process. Your key responsibilities as an EHCP Coordination Officer will include: Working directly with families, using a person-centred approach to maintain and update Education, Health and Care Plans (EHCPs) Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Advising schools and other settings, helping to ensure EHCPs are clear, accurate, and high quality. Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. This is a challenging role but, by working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to A-level standard or equivalent, with demonstrable experience and understanding of SEND, including the SEND Code of Practice and the Children and Families Act 2014 Familiarity with Surrey County Council's Local Offer and the provision across mainstream and special schools, or a willingness to develop this knowledge Knowledge of evidence-based interventions and the ability to clearly articulate recommendations in written reports Proven ability to write and amend EHCPs, and present relevant information to fully inform decision-making Experience of working collaboratively with children, young people, and families to ensure their views are actively heard and applied Extensive experience supporting vulnerable children and young people, particularly those with SEND Clear and confident communication skills, both in writing and in person, with the ability to build strong working relationships Competence in a range of IT tools including MS Office and database management systems The role involves working in, and visiting, venues across a locality to build professional working relationships, therefore you will need to have the willingness and ability to travel around the county to meet the demands of the role. Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 08/06/2026 with interviews to follow. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact the team on . An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
The starting salary for these full-time, permanent positions is £30,647 per annum based on a 36-hour working week. These roles are open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Officer to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for compassionate, knowledgeable and proactive individuals who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer , you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 08/06/2026. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact the team on . An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 23, 2026
Full time
The starting salary for these full-time, permanent positions is £30,647 per annum based on a 36-hour working week. These roles are open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Officer to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for compassionate, knowledgeable and proactive individuals who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer , you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 08/06/2026. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact the team on . An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Do you have experience in working in a business continuity, resilience, risk or operational support role or providing structured support to time critical or risk-based activity? If so, we'd love to hear from you ! About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. The Corporate Centre Group consists of three core teams: People and Capability which covers HR and Learning and Development functions Finance including Exchequer Funds and Accounts Treasury Business Solutions including Technology, Estates, Security and Information Management The Department Security Unit is a friendly, diverse team of individuals with expertise in cyber, information, personnel, resilience and physical security. This is a crucial, influential role requiring a track record of successfully handling services and people. You will become a valued member of the Government Security Profession, and we will encourage you to explore all elements of the security environment to support your growth and development. About the Job In this role, you will: Support the maintenance and lifecycle of Business Continuity planning, ensuring alignment with relevant standards and guidance. Assist teams in completing and updating BIAs and BC plans, ensuring information is accurate, risk based and reviewed regularly. Monitor disruptions and support the preparation of reports and briefings for senior leaders. Maintain accurate records of BC activities, tests, exercises and disruptions. Work with digital, security and operational colleagues to ensure BC and contingency arrangements are joined up and effective. Support the delivery of BC exercises, ensuring outcomes, lessons and recommendations are captured and followed up. Promote awareness of BC responsibilities across the organisation. Act as a point of contact for day to day BC queries, escalating issues appropriately. Contribute to BC risk updates and support corporate reporting requirements. Track and support incident management processes, including improvement actions, escalating risks or delays as appropriate About You You will demonstrate sound problem solving abilities and an aptitude for identifying workable solutions. Have strong communication skills, with confidence to work with stakeholders at all levels. Be able to prepare clear, concise reports and summaries and have strong organisational skills and attention to detail. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
May 23, 2026
Full time
Do you have experience in working in a business continuity, resilience, risk or operational support role or providing structured support to time critical or risk-based activity? If so, we'd love to hear from you ! About the Team The Corporate Centre Group provides the strong foundations that enable Treasury Group to meet its goals and obligations. As experts in our field, we support, protect and enhance Treasury Group at all levels, delivering corporate services guided by Treasury values to our customers in HM Treasury, our ALBs, central government and the public. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. The Corporate Centre Group consists of three core teams: People and Capability which covers HR and Learning and Development functions Finance including Exchequer Funds and Accounts Treasury Business Solutions including Technology, Estates, Security and Information Management The Department Security Unit is a friendly, diverse team of individuals with expertise in cyber, information, personnel, resilience and physical security. This is a crucial, influential role requiring a track record of successfully handling services and people. You will become a valued member of the Government Security Profession, and we will encourage you to explore all elements of the security environment to support your growth and development. About the Job In this role, you will: Support the maintenance and lifecycle of Business Continuity planning, ensuring alignment with relevant standards and guidance. Assist teams in completing and updating BIAs and BC plans, ensuring information is accurate, risk based and reviewed regularly. Monitor disruptions and support the preparation of reports and briefings for senior leaders. Maintain accurate records of BC activities, tests, exercises and disruptions. Work with digital, security and operational colleagues to ensure BC and contingency arrangements are joined up and effective. Support the delivery of BC exercises, ensuring outcomes, lessons and recommendations are captured and followed up. Promote awareness of BC responsibilities across the organisation. Act as a point of contact for day to day BC queries, escalating issues appropriately. Contribute to BC risk updates and support corporate reporting requirements. Track and support incident management processes, including improvement actions, escalating risks or delays as appropriate About You You will demonstrate sound problem solving abilities and an aptitude for identifying workable solutions. Have strong communication skills, with confidence to work with stakeholders at all levels. Be able to prepare clear, concise reports and summaries and have strong organisational skills and attention to detail. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
May 23, 2026
Full time
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
Campaigns Officer £29,500 per year Full-time, 35 hours per week Permanent contract Based in London / home and flexible working Our client empowers people with the skills they need to succeed in life. Together, they're helping people change their stories. You could join them as Campaigns Officer to deliver local behaviour change campaigns for children and families. What you'll be doing Our client is recruiting a marketing and communications professional to deliver their local behaviour change campaigns in target areas across the UK to improve vital literacy skills. You will work as part of the campaigns team, using a range of channels to spread key messages to children and families, and the services that support them. You will also work closely with our client's communities team and Hub Managers in local areas and will build relationships with local partners, including the media. You will manage local marketing channels, campaign activities and events, as well as supporting activity across the marketing and communications team and preparing copy for newsletters, websites and social media. You will be contracted to our client's office in London, but this role is suitable for home and flexible working, with the majority of your work carried out from home if you would prefer. However, you will need to be available to travel to London for staff and team days, as well as to support project delivery and partnerships. This could be around a day a week on average, although at times it will be a lot less, and unfortunately, our client is unable to cover travel costs for this. What our client is looking for You will be a marketing/communications professional, experienced in planning, implementing and evaluating campaigns to change behaviours. You will be able to adapt key messages for a range of audiences, including press and social media, and have experience creating effective content for physical and digital delivery. You will be a strong team player able to represent your area of expertise across multi-disciplinary projects. This role is also subject to a Disclosure and Barring Service check in line with our client's safeguarding policy and safer recruitment procedures. Why our client's work is so vital Reading and writing change everything. They give you the tools to get the most out of life, and the power to shape your future. They're the key to knowledge, confidence and inspiration. They're better results at school and better jobs. If children grow up without the tools to communicate, without books to read or opportunities to write, it's harder to get where you want to go. Our client helps people overcome these challenges and change their life chances through the power of words - reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond. - They work collaboratively in local communities, focusing their work in areas of the UK that are facing the biggest challenges. - They support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children. - They campaign to make reading and writing a priority for politicians and decision-makers. - They support vulnerable adults, people in the criminal justice system and young offenders' institutions to build their skills. What our client offers you Our client's team are passionate about their mission, and have a strong and positive working culture, based on shared values and respect. They offer a range of flexible working options and promote a workplace where you can be yourself and contribute to their success, whoever you are. As well as a competitive salary, they offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle-to-work scheme, an employee assistance programme and other health and wellbeing benefits. Application details Our client's people are their most important asset, and they value and respect diversity in all its forms (seen and unseen). They particularly welcome applications from those from Black and Asian backgrounds, as well as candidates with disabilities and from the communities in which they work. They would like to increase the representation of these groups among their staff as they know greater diversity will lead to an even greater impact on their work. To apply, please select the button shown. Closing date: 10am, Friday 29 May 2026 Please note, our client does not accept CVs. No agencies or recruitment sites.
May 23, 2026
Full time
Campaigns Officer £29,500 per year Full-time, 35 hours per week Permanent contract Based in London / home and flexible working Our client empowers people with the skills they need to succeed in life. Together, they're helping people change their stories. You could join them as Campaigns Officer to deliver local behaviour change campaigns for children and families. What you'll be doing Our client is recruiting a marketing and communications professional to deliver their local behaviour change campaigns in target areas across the UK to improve vital literacy skills. You will work as part of the campaigns team, using a range of channels to spread key messages to children and families, and the services that support them. You will also work closely with our client's communities team and Hub Managers in local areas and will build relationships with local partners, including the media. You will manage local marketing channels, campaign activities and events, as well as supporting activity across the marketing and communications team and preparing copy for newsletters, websites and social media. You will be contracted to our client's office in London, but this role is suitable for home and flexible working, with the majority of your work carried out from home if you would prefer. However, you will need to be available to travel to London for staff and team days, as well as to support project delivery and partnerships. This could be around a day a week on average, although at times it will be a lot less, and unfortunately, our client is unable to cover travel costs for this. What our client is looking for You will be a marketing/communications professional, experienced in planning, implementing and evaluating campaigns to change behaviours. You will be able to adapt key messages for a range of audiences, including press and social media, and have experience creating effective content for physical and digital delivery. You will be a strong team player able to represent your area of expertise across multi-disciplinary projects. This role is also subject to a Disclosure and Barring Service check in line with our client's safeguarding policy and safer recruitment procedures. Why our client's work is so vital Reading and writing change everything. They give you the tools to get the most out of life, and the power to shape your future. They're the key to knowledge, confidence and inspiration. They're better results at school and better jobs. If children grow up without the tools to communicate, without books to read or opportunities to write, it's harder to get where you want to go. Our client helps people overcome these challenges and change their life chances through the power of words - reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond. - They work collaboratively in local communities, focusing their work in areas of the UK that are facing the biggest challenges. - They support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children. - They campaign to make reading and writing a priority for politicians and decision-makers. - They support vulnerable adults, people in the criminal justice system and young offenders' institutions to build their skills. What our client offers you Our client's team are passionate about their mission, and have a strong and positive working culture, based on shared values and respect. They offer a range of flexible working options and promote a workplace where you can be yourself and contribute to their success, whoever you are. As well as a competitive salary, they offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle-to-work scheme, an employee assistance programme and other health and wellbeing benefits. Application details Our client's people are their most important asset, and they value and respect diversity in all its forms (seen and unseen). They particularly welcome applications from those from Black and Asian backgrounds, as well as candidates with disabilities and from the communities in which they work. They would like to increase the representation of these groups among their staff as they know greater diversity will lead to an even greater impact on their work. To apply, please select the button shown. Closing date: 10am, Friday 29 May 2026 Please note, our client does not accept CVs. No agencies or recruitment sites.
Job Title: Legal Assistant: Litigation and Social Care Grade: 16.71 - (rate dependent on experience) Location: Hybrid Contract: Temporary ongoing (initial 6-month assignment with view to extend) Working Hours: 36 hours per week Job Overview HB Public Law, a shared service between a number of North West London boroughs and home countries local authorities, is recruiting a proactive and detail-oriented Legal Assistant. This is a key career-graded role designed to support HB Public Law by carrying out legal work and developing, implementing, and supporting cutting-edge practice management processes. The successful candidate will play a central role in conducting a significant caseload across several legal specialisms. This position offers improved career opportunities and the chance to move between teams to cover a wider range of legal specialisms. Key Responsibilities Caseload Management: Advise on and have conduct of legal files for civil and criminal litigation, children's and adults social care, and education matters. Maintain a significant caseload in compliance with Lexcel requirements. Legal Support & Research: Provide advice, undertake research, and support lawyers. Provide clear and accurate advice to clients in person, on the telephone, and in writing. Representation & Advocacy: Represent clients in court, tribunals, panels, and external meetings. Undertake advocacy. Governance & Panels: Clerk Education Exclusion Panel meetings. Provide advice to members, officers, and project teams proactively. Systems & Compliance: Provide administrative and systems assistance as a super user of an electronic case management system. Ensure compliance with office procedures and Lexcel & IIP standards. Requirements Knowledge General knowledge of English law, practice, and procedure in civil and criminal litigation and children's and adults social care and education work. General knowledge and understanding of public law principles as they apply to local government. Experience Experience of working in a legal environment; contributing positively in a team; providing written and oral legal advice and guidance to officers/clients; conducting a caseload with minimum supervision covering at least one of the following areas: civil and criminal litigation and children's and adults social care and education work. Education/Qualifications Educated to degree standard, with a qualification in law (e.g., law degree, CPE, LPC) or be studying for/obtained a recognised legal qualification, or substantial experience working in a legal environment in lieu of qualification. Evidence of continuing professional development. Skills & Abilities Must be able to manage and prioritise workload; understand and meet Lexcel standards; demonstrate excellent client care skills; conduct legal research; use fully Microsoft products & a case management system; draft legal documents, correspondence, and pleadings; and present a confident and professional demeanour. About Us HB Public Law sits within the Legal and Governance Services Department of Harrow Council. The shared legal practice provides clients with a greater range and depth of legal expertise, reduced cost, and greater resilience. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city centre and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406. For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
May 22, 2026
Seasonal
Job Title: Legal Assistant: Litigation and Social Care Grade: 16.71 - (rate dependent on experience) Location: Hybrid Contract: Temporary ongoing (initial 6-month assignment with view to extend) Working Hours: 36 hours per week Job Overview HB Public Law, a shared service between a number of North West London boroughs and home countries local authorities, is recruiting a proactive and detail-oriented Legal Assistant. This is a key career-graded role designed to support HB Public Law by carrying out legal work and developing, implementing, and supporting cutting-edge practice management processes. The successful candidate will play a central role in conducting a significant caseload across several legal specialisms. This position offers improved career opportunities and the chance to move between teams to cover a wider range of legal specialisms. Key Responsibilities Caseload Management: Advise on and have conduct of legal files for civil and criminal litigation, children's and adults social care, and education matters. Maintain a significant caseload in compliance with Lexcel requirements. Legal Support & Research: Provide advice, undertake research, and support lawyers. Provide clear and accurate advice to clients in person, on the telephone, and in writing. Representation & Advocacy: Represent clients in court, tribunals, panels, and external meetings. Undertake advocacy. Governance & Panels: Clerk Education Exclusion Panel meetings. Provide advice to members, officers, and project teams proactively. Systems & Compliance: Provide administrative and systems assistance as a super user of an electronic case management system. Ensure compliance with office procedures and Lexcel & IIP standards. Requirements Knowledge General knowledge of English law, practice, and procedure in civil and criminal litigation and children's and adults social care and education work. General knowledge and understanding of public law principles as they apply to local government. Experience Experience of working in a legal environment; contributing positively in a team; providing written and oral legal advice and guidance to officers/clients; conducting a caseload with minimum supervision covering at least one of the following areas: civil and criminal litigation and children's and adults social care and education work. Education/Qualifications Educated to degree standard, with a qualification in law (e.g., law degree, CPE, LPC) or be studying for/obtained a recognised legal qualification, or substantial experience working in a legal environment in lieu of qualification. Evidence of continuing professional development. Skills & Abilities Must be able to manage and prioritise workload; understand and meet Lexcel standards; demonstrate excellent client care skills; conduct legal research; use fully Microsoft products & a case management system; draft legal documents, correspondence, and pleadings; and present a confident and professional demeanour. About Us HB Public Law sits within the Legal and Governance Services Department of Harrow Council. The shared legal practice provides clients with a greater range and depth of legal expertise, reduced cost, and greater resilience. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city centre and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406. For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Legal Business Support Officer Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months (with potential to extend) Pay Rate: 16.71 (PAYE) Pertemps is recruiting a Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment. This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team. Key Responsibilities: Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required. Essential Requirements: Experience in legal support, governance or public sector business support Strong organisational skills and attention to detail Proficient in MS Word, Excel, Outlook and PowerPoint Excellent communication skills and ability to handle confidential information Ability to manage competing priorities and work collaboratively Desirable: Local government or shared legal service experience Financial administration or SAP experience About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
May 22, 2026
Seasonal
Legal Business Support Officer Location: Hybrid working (Harrow Council Hub, Forward Drive, Harrow, HA3 8NT) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months (with potential to extend) Pay Rate: 16.71 (PAYE) Pertemps is recruiting a Legal Business Support Officer to support HB Public Law, a shared legal service delivering work across multiple local authorities. This is a varied and fast-paced role providing high-quality legal and administrative support within a regulated public sector environment. This role will include performing a PA type function to the Director of Legal and Governance and, when necessary, providing diary support across the team. Key Responsibilities: Provide comprehensive administrative and legal business support across the Legal & Governance service in accordance with statutory requirements and council policies. Act as a key point of contact for complex enquiries and minor complaints, resolving issues effectively and escalating where appropriate. Support lawyers and managers by producing complex, confidential and sensitive legal documents, reports and correspondence. Co-ordinate meetings, panels and hearings, including diary management, preparing agendas, minute-taking and post-meeting actions. Maintain accurate records on legal case management systems, databases and spreadsheets, producing reports as required. Essential Requirements: Experience in legal support, governance or public sector business support Strong organisational skills and attention to detail Proficient in MS Word, Excel, Outlook and PowerPoint Excellent communication skills and ability to handle confidential information Ability to manage competing priorities and work collaboratively Desirable: Local government or shared legal service experience Financial administration or SAP experience About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Hamberley Care Management Limited
Newton Mearns, Renfrewshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Newton House Newton House is a luxurious care home in Newton Mearns, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
May 22, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Newton House Newton House is a luxurious care home in Newton Mearns, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Role: Organisational Development & Learning Officer (G5) Location: Harrow (Hybrid working, depending on Line Manager) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months Hours: 36 hours per week, Monday to Friday Hourly Rate: 16.71 PAYE On behalf of our client, Pertemps is recruiting a proactive and detail-oriented Organisational Development & Learning Officer to join the HR & OD team at the London Borough of Harrow. This is an excellent opportunity to contribute to the development and delivery of learning, engagement, and organisational development initiatives across the Council. Role Overview As a key member of the Organisational Development (OD) team, you will act as a first point of contact for internal and external stakeholders, supporting the delivery and coordination of learning and development activities. You will play a vital role in ensuring the smooth administration, evaluation, and continuous improvement of training programmes and employee engagement initiatives. Key Duties Act as a first point of contact for OD & Learning enquiries, providing professional support to staff and stakeholders Coordinate and support the delivery, evaluation, and continuous improvement of learning and development programmes Administer and co-present corporate induction programmes Process invoices and assist with monitoring team expenditure and reporting Maintain and update learning systems (LMS), including basic reporting on activity Liaise with training providers and support event logistics (venues, equipment, materials) Develop and prepare training materials, including handouts and workshop content Assist in coordinating staff surveys, performance review processes, and engagement activities Ensure accurate record-keeping and compliance with council policies (e.g. data protection, health & safety, equality) Candidate Profile Desired Minimum 2 years' experience in an HR or Organisational Development environment Experience using Learning Management Systems (LMS) (desirable) Degree-level education or equivalent experience Required Experience supporting administration, coordination, and logistics of training or programmes Strong organisational skills with the ability to prioritise and manage competing demands Excellent communication and interpersonal skills Confident working with a wide range of stakeholders and external providers Good working knowledge of Microsoft Office (Word, Excel, PowerPoint) High attention to detail with a proactive, can-do attitude Ability to work collaboratively across teams and adapt in a fast-paced environment About us and our client: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
May 22, 2026
Seasonal
Role: Organisational Development & Learning Officer (G5) Location: Harrow (Hybrid working, depending on Line Manager) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months Hours: 36 hours per week, Monday to Friday Hourly Rate: 16.71 PAYE On behalf of our client, Pertemps is recruiting a proactive and detail-oriented Organisational Development & Learning Officer to join the HR & OD team at the London Borough of Harrow. This is an excellent opportunity to contribute to the development and delivery of learning, engagement, and organisational development initiatives across the Council. Role Overview As a key member of the Organisational Development (OD) team, you will act as a first point of contact for internal and external stakeholders, supporting the delivery and coordination of learning and development activities. You will play a vital role in ensuring the smooth administration, evaluation, and continuous improvement of training programmes and employee engagement initiatives. Key Duties Act as a first point of contact for OD & Learning enquiries, providing professional support to staff and stakeholders Coordinate and support the delivery, evaluation, and continuous improvement of learning and development programmes Administer and co-present corporate induction programmes Process invoices and assist with monitoring team expenditure and reporting Maintain and update learning systems (LMS), including basic reporting on activity Liaise with training providers and support event logistics (venues, equipment, materials) Develop and prepare training materials, including handouts and workshop content Assist in coordinating staff surveys, performance review processes, and engagement activities Ensure accurate record-keeping and compliance with council policies (e.g. data protection, health & safety, equality) Candidate Profile Desired Minimum 2 years' experience in an HR or Organisational Development environment Experience using Learning Management Systems (LMS) (desirable) Degree-level education or equivalent experience Required Experience supporting administration, coordination, and logistics of training or programmes Strong organisational skills with the ability to prioritise and manage competing demands Excellent communication and interpersonal skills Confident working with a wide range of stakeholders and external providers Good working knowledge of Microsoft Office (Word, Excel, PowerPoint) High attention to detail with a proactive, can-do attitude Ability to work collaboratively across teams and adapt in a fast-paced environment About us and our client: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Hamberley Care Management Limited
Southampton, Hampshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Templeton Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Templeton Place Care Home Templeton Place is a luxurious care home in Nursling, Southampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
May 22, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Templeton Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Templeton Place Care Home Templeton Place is a luxurious care home in Nursling, Southampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Summary We're looking for a Supporter Relations Officer to play a vital role in delivering outstanding service and strengthening relationships with supporters, members, and visitors. You'll focus on responding to complex queries and complaints with professionalism, empathy, and a solutions-focused mindset, acting as a trusted expert across the organisation enhancing supporter experiences. This is an opportunity to make a real impact by shaping how people feel about their interactions and helping to build lasting engagement. What it's like to work here You'll be joining a collaborative and purpose-led team within Supporter Services, working closely with colleagues across Membership, Holidays, Communications, Digital, and other specialist teams. We encourage curiosity, shared learning, and continuous improvement, with a strong emphasis on delivering a welcoming and inclusive experience for all. We work together to solve problems, share insights, and support one another in managing a diverse range of supporter needs, ensuring that every perspective is valued and respected. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. We work with suppliers based in Exeter and Liverpool so some travel may be required to these locations from time to time, as well as time spent at National Trust locations. There is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing Managing escalated complaints and complex enquiries forms a key part of your role, ensuring each interaction is handled efficiently, fairly, and in line with organisational policies and tone of voice. Acting as a central point of expertise, you'll support colleagues with complaint handling while maintaining consistent standards across teams. You'll use insights drawn from data analysis to help drive improvements, working collaboratively with stakeholders to reduce recurring issues and develop guidance and training. Accurate record-keeping, compliance with data protection requirements, and careful handling of sensitive information remain integral throughout. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We're looking for someone who can demonstrate most of the following. If you don't meet every point, please don't rule yourself out - we value potential and transferable skills. Experience in a customer-focused or service-delivery environment (any sector welcome) Ability to clearly and confidently communicate across different channels Confidence handling complaints or complex enquiries Ability to analyse information and use it to improve processes A calm, thoughtful and collaborative approach Good organisational skills and the ability to manage competing priorities Comfortable using IT systems, including Microsoft Office and CRM databases An understanding of data protection principles An interest in the work and purpose of the National Trust (or a willingness to learn) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 22, 2026
Full time
Summary We're looking for a Supporter Relations Officer to play a vital role in delivering outstanding service and strengthening relationships with supporters, members, and visitors. You'll focus on responding to complex queries and complaints with professionalism, empathy, and a solutions-focused mindset, acting as a trusted expert across the organisation enhancing supporter experiences. This is an opportunity to make a real impact by shaping how people feel about their interactions and helping to build lasting engagement. What it's like to work here You'll be joining a collaborative and purpose-led team within Supporter Services, working closely with colleagues across Membership, Holidays, Communications, Digital, and other specialist teams. We encourage curiosity, shared learning, and continuous improvement, with a strong emphasis on delivering a welcoming and inclusive experience for all. We work together to solve problems, share insights, and support one another in managing a diverse range of supporter needs, ensuring that every perspective is valued and respected. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. We work with suppliers based in Exeter and Liverpool so some travel may be required to these locations from time to time, as well as time spent at National Trust locations. There is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing Managing escalated complaints and complex enquiries forms a key part of your role, ensuring each interaction is handled efficiently, fairly, and in line with organisational policies and tone of voice. Acting as a central point of expertise, you'll support colleagues with complaint handling while maintaining consistent standards across teams. You'll use insights drawn from data analysis to help drive improvements, working collaboratively with stakeholders to reduce recurring issues and develop guidance and training. Accurate record-keeping, compliance with data protection requirements, and careful handling of sensitive information remain integral throughout. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We're looking for someone who can demonstrate most of the following. If you don't meet every point, please don't rule yourself out - we value potential and transferable skills. Experience in a customer-focused or service-delivery environment (any sector welcome) Ability to clearly and confidently communicate across different channels Confidence handling complaints or complex enquiries Ability to analyse information and use it to improve processes A calm, thoughtful and collaborative approach Good organisational skills and the ability to manage competing priorities Comfortable using IT systems, including Microsoft Office and CRM databases An understanding of data protection principles An interest in the work and purpose of the National Trust (or a willingness to learn) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - Warwickshire, Northamptonshire Location: Warwickshire, Northamptonshire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the Northamptonshire/Warwickshire area: Harborough, Hinckley And Bosworth, North Northamptonshire, Nuneaton And Bedworth, Rugby, Rutland Warwick Cherwell, Stratford-upon-Avon, West Northamptonshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - Warwickshire, Northamptonshire Location: Warwickshire, Northamptonshire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the Northamptonshire/Warwickshire area: Harborough, Hinckley And Bosworth, North Northamptonshire, Nuneaton And Bedworth, Rugby, Rutland Warwick Cherwell, Stratford-upon-Avon, West Northamptonshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
