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Title: Client Account Manager Location: Witham, Essex Salary: £29,000 - £32,000 per annum Days/Hours of work: Monday - Friday, 9am-5pm Benefits Onsite parking 23 days holiday + bank holidays Annual reviews Great progression opportunities and training Company socials The company Our client is a well-established and growing organisation with a strong commitment to delivering exceptional customer service. As a Client Services Process Manager, you will play a key role in supporting operational excellence and driving continuous improvement across the client services function. Working closely with internal teams, you will help ensure seamless service delivery, maintain strong client relationships, and identify opportunities to enhance performance and efficiency. You will also contribute to process optimisation, compliance, and the adoption of best practices, supporting the ongoing development and success of both the team and the wider business. Duties Act as the main contact for client accounts, building strong relationships Lead client meetings and oversee account performance Resolve service issues and maintain high service standards Identify opportunities to improve client experience and grow accounts Support the Client Services Manager in achieving team goals Work with internal teams, advisors, and surveyors to ensure timely delivery Coordinate site visits and manage logistics and access requirements Oversee quotations and ensure accurate processing of client instructions Manage bespoke client needs and deliver against expectations Identify inefficiencies and support process improvements Monitor performance and report insights to senior management Maintain accurate records and ensure compliance with policies and standards Support audits, projects, and wider operational activities as required What We're Looking For: Previous experience within account management or a client focused role Excellent communication and relationship building skills Strong organisational skills with the ability to manage multiple priorities A strategic mindset with the ability to identify improvements Confidence in analysing performance data and providing insights A collaborative team player with a strong focus on client service Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Account Manager Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager Role Description At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses. As we continue to grow, we're looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. We're looking for somebody commercially minded, highly organised and confident managing multiple priorities. You'll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions. You'll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth. Key Responsibilities Manage and maintain relationships across a portfolio of approximately 200 customer accounts Maintain regular communication with customers through calls, virtual meetings and site visits Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments Support the migration of customers onto the ClearAccept payment gateway solution Build strong customer relationships focused on retention and long-term success Act as a trusted advisor, helping customers understand how to maximise value from the platform Develop a strong understanding of the independent food retail sector and customer challenges Capture customer feedback and act as the voice of the customer internally Maintain accurate CRM records, forecasting and pipeline reporting Produce monthly reporting and provide visibility of customer activity and opportunities Work closely with Support, Operations, Finance, Marketing and Development teams Develop strategic growth plans for key customer accounts over time Support trade shows and industry events, including occasional overnight stays Deliver an excellent level of customer service at all times Requirements Proven experience in a target-driven Account Management or Customer Success role Experience managing a large portfolio of customer accounts Strong administrative, organisational and reporting skills Excellent time management and ability to manage competing priorities effectively Experience within SaaS, EPOS, retail technology or software environments Commercially aware with the ability to identify growth opportunities Confident presenting solutions and influencing customer decision making Strong interpersonal and communication skills with a customer-first approach Calm and professional under pressure Comfortable travelling regularly to customer sites across the UK Full UK Driving Licence required Benefits 25 days annual leave plus your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Scheme Employee wellbeing perks including Calm app subscription Retail discounts and Employee Assistance Programme Cycle to Work scheme Volunteering days Ongoing learning and development opportunities Why Join Us? You'll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country's most unique retail businesses. As part of the wider ClearCourse Group, you'll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Are you a seasoned SAP SuccessFactors Senior Consultant with strong Managed Services support experience across multiple modules? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Consultant Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer-focused, hands-on role supporting customer issues, enhancements, releases and ongoing optimisation activities, while collaborating closely with both functional and technical consultants. You will act as a trusted advisor to customers, helping them maximise value from their SuccessFactors landscape while delivering best practice HCM solutions and exceptional support services. Key Responsibilities: • Provide high-level advisory and consultative support across the SuccessFactors customer base. • Analyse, configure and implement appropriate SAP SuccessFactors solutions. • Manage and support SuccessFactors releases, enhancements and new functionality. • Work collaboratively with functional and technical consultants across customer environments. • Act as a strong communicator, keeping customers and management informed on progress and outcomes. • Resolve complex customer issues using strong analytical and problem-solving skills. • Ensure high levels of customer satisfaction and adherence to agreed SLAs. • Support contracted customers through established Managed Services processes and service management systems. • Contribute to project-related activities including data migration, user support and end-user training. • Produce clear documentation including functional specifications, test scripts and training materials. Skills & Competencies: • Expert knowledge of SAP SuccessFactors Employee Central. • Certified in two or more additional SAP SuccessFactors modules. • Strong understanding of modules including Recruitment, Onboarding, Time, Performance & Goals and Compensation. • Good understanding of SAP integration tools and integration methods including Dell Boomi, HCI and PO. • Strong communication skills with the ability to guide both technical and non-technical HR users. • Strong cross-functional integration knowledge across SAP functional areas. • Excellent documentation skills including functional specifications and testing documentation. • Ability to explain potential solutions clearly to both SAP knowledgeable and non-knowledgeable audiences. • Strong analytical mindset with excellent problem-solving capabilities. • Comfortable working independently while also collaborating effectively within a remote consulting team. Your Experience: • At least 6 years SAP SuccessFactors experience in functional and/or technical consulting roles. • Strong experience within customer support and Managed Services environments. • Experience supporting SuccessFactors releases, enhancements and ongoing optimisation activities. • Experience with data migration, user support and end-user training. • Proven ability to learn and adopt new SAP technologies quickly. • Experience managing multiple priorities while following change management processes. • Knowledge of Higher Education processes such as HESA and Multiple Employments would be beneficial. • Experience across end-to-end change management including requirements gathering, analysis, design, testing and implementation. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP SuccessFactors Managed Services expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role GlobalData Healthcare is seeking a commercially minded and experienced In-House Legal Counsel to lead the legal and governance functions of our high-growth organisation. This is a critical role providing legal oversight across UK and international operations, ensuring compliance, managing legal risk, and maintaining strong corporate governance across multiple global entities. You will act as a trusted advisor to the executive leadership team, supporting strategic decision-making while safeguarding the organisation s legal and regulatory position. This is a unique opportunity to build and shape a scalable legal function within a growing, globally focused business. What you ll be doing Legal Advisory & Commercial Contracts Draft, review, negotiate and advise on a wide range of commercial agreements including SaaS, licensing, consulting, partnership, procurement and service agreements, as well as NDAs across multiple jurisdictions Act as the lead in-house legal advisor across all business units Provide guidance on contract performance, regulatory compliance, employment law, data protection (including GDPR), intellectual property and cross-border transactions Governance, Risk & Compliance Ensure compliance with all relevant corporate, commercial and regulatory requirements Oversee legal risk, disputes and litigation across global operations Support regulatory filings, audits and governance requirements Develop and implement global legal policies, frameworks and templates External Counsel & Stakeholder Management Manage and coordinate external legal counsel across multiple jurisdictions Ensure efficient and cost-effective delivery of legal services Partner closely with senior leadership, providing strategic legal advice aligned to business objectives and risk appetite What we re looking for Essential Experience Qualified solicitor in England & Wales (or equivalent jurisdiction) with a valid practising certificate Minimum 10 years PQE, ideally including experience supporting international businesses and in-house exposure Strong background in commercial law, contract negotiation and corporate governance Experience operating across multiple jurisdictions with an understanding of cross-border legal compliance Proven ability to assess legal risk in a commercial context and provide pragmatic, business-focused solutions Strong stakeholder management skills with the confidence to advise senior leadership and board members Desirable Experience Experience in private equity-backed or listed company environments Background working within multinational organisations or with overseas subsidiaries Knowledge of corporate law across key regions including the US, EU and Asia-Pacific Experience managing competing priorities across time zones in a fast-paced environment Personal Attributes Commercially minded with a pragmatic and solutions-focused approach Strong communicator with the ability to influence at senior levels Highly organised and able to manage complex, global workloads Collaborative and able to work cross-functionally across the business Adaptable and comfortable operating in a fast-growing, evolving organisation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title: Senior Mortgage Advisor Location: Gravesend. Option to work from home 1 day a week Salary: Up to £70,000 OTE, including uncapped commission and a car allowance of £3,500 or company car Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Senior Mortgage Advisor: Our client is a large financial services group with an opening available for a Senior Mortgage Advisor to join the team in Gravesend. Known for exceptional service, the business offers superb development opportunities whilst creating a supportive, collaborative culture. They hold 5 Trustpilot reviews and are a Gold Accredited Investors in People company. As a Senior Mortgage Advisor, you ll act as a trusted guide-building strong relationships, providing clear, informed advice, and supporting customers through one of life s biggest financial decisions. With warm leads and full administrative support, you can concentrate on what you do best: offering expert guidance and driving your success forward. Responsibilities for the position of Senior Mortgage Advisor: Provide customers with expert mortgage advice and tailored solutions that can change their lives Promote insurance products from Legal & General to add value to your customers' journey Exceed targets and drive business growth, turning opportunities into results Build strong relationships with estate agents, maximising new business and referrals Proactively contacting new prospects for new business Maintain compliance with FCA guidelines to offer peace of mind and reassurance Experience Required for the position of Senior Mortgage Advisor: Motivated by success, results and rewards CEMAP qualified or CAS Status Proven Mortgage Advisory experience Strong relationship-building skills - you know how to connect with people! A solid work ethic, with the ability to thrive under pressure Smart, articulate and well-presented Passionate about helping customers find their perfect home For more information regarding the role of Senior Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.

Enterprise Account Director IT MSP Manchester Hybrid Working (Mainly Remote with Anchor Days) To suit candidate Living in the Northwest, East Midlands or South or West Yorkshire. 1-2 days a month in Manchester max. £65,000 Basis salary + Highly Competitive OTE + Car Allowance + Comprehensive Benefits Package Value Added Recruitment are proud to be partnering with a leading UK technology and managed services organisation in the search for an experienced Enterprise Account Director. This is an outstanding opportunity for a commercially driven enterprise sales professional to join a high-growth technology business delivering cutting-edge solutions across cybersecurity, cloud, connectivity, managed services, unified communications and contact centre technologies. The role offers a highly flexible hybrid model, mainly remote working with collaborative anchor days, alongside strong earning potential and genuine long-term career progression. The Opportunity As Enterprise Account Director, you will take ownership of a portfolio of strategic enterprise customers, building long-term relationships and driving revenue growth through consultative, value-led engagement. This is far more than a transactional sales role. You will operate as a trusted advisor to senior stakeholders, helping customers align technology investment with wider business objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive account growth, retention and recurring revenue Develop strategic account plans and opportunity win plans promoting digital transformation across the client base Identify and qualify new business opportunities within existing customers Lead virtual account teams and collaborate across technical and service functions Maintain accurate forecasting, CRM management and commercial documentation Support customers with outcome-led technology solutions across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue and growth targets Excellent communication, presentation and stakeholder management skills Strategic and commercially astute approach to account development Experience working across cross-functional and virtual teams Resilient, organised and highly customer-focused mindset What Success Looks Like Consistently achieving and exceeding revenue targets High customer retention and recurring revenue performance Expanding technology adoption across enterprise accounts Developing trusted advisor relationships with senior client stakeholders Package & Benefits £65,000 base salary Highly competitive OTE Mainly remote with anchor office days - 1 day a month on average Comprehensive benefits package Extended annual leave entitlement Private medical and wellbeing support Ongoing learning and development opportunities Long-term career progression within a growing technology organisation Please get in touch today to find out more.

Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Job Profile for Client Manager Package: Competitive salary ( 45,000 - 55,000 dependent on experience), hybrid working options, comprehensive benefits package including Bupa, and more. Working Hours: Full-time, hybrid model (3 days office, 2 days from home). Location: Wokingham (near Reading) A new opening is available for an experienced, proactive Client Manager or Senior Client Director to join a premium, rapidly expanding accountancy practice. Our practice has been established for nearly 22 years, operating as a high-quality, boutique brand that focuses on building deep, premium relationships with fewer, higher-value clients rather than chasing volume. While we operate as a general practice, we hold a distinct and growing niche within the construction sector. As we scale our team of 14 from a 1m turnover to a targeted 3m over the next 5 to 8 years, we are looking for a highly communicative, "hands-on" professional. You will take full ownership of an established portfolio of approximately 80 client companies, ensuring exceptional customer service and clear, approachable advice. For the right senior candidate, there is also a clear pathway to a sub-grand position with future business ownership and localized leadership opportunities. Whether you are an established Client Manager or a Senior Director capable of driving commercial business advisory conversations, the focus is on your ability to work on your own initiative, deliver on time every time, and translate complex financial data into plain English for our clients. Client Manager Job Responsibilities Manage and review a growing portfolio of approximately 80 client companies, ensuring exceptional responsiveness and relationship building. Conduct thorough reviews of accounts and bookkeeping work completed by the production and outsourcing teams; this is a review and advisory role, not a data-entry or preparation role. Effectively manage all statutory deadlines across your portfolio, ensuring work is delivered accurately and punctually. Communicate financial results and advisory insights to clients clearly, ensuring they walk out the door fully understanding their position without accounting jargon. (Senior/Director Level) Lead high-level commercial business advisory conversations to help clients strategically scale their businesses. Support a collaborative, growing team environment, upholding the practice's core values of approachability, quality, and premium customer service. Client Manager Requirements Proven, dedicated experience working within a UK accountancy practice is essential. Experience managing a diverse client portfolio and multitasking workloads effectively. Strong technical eye for detail-you must know exactly what a "good" set of accounts looks like and how to spot errors. While a formal qualification (ACA/ACCA) is preferred, strong, relevant practice experience is valued above all else. Exceptional communication and commercial advisory skills, with a commitment to maintaining a premium, approachable brand image. Auditors need not apply; this role is strictly focused on practice accounting, review, and client management. Client Manager / Director Salary & Benefits Competitive salary of 45,000 - 55,000 (dependent on experience). Hybrid working model (3 days in the Wokingham office, 2 days working from home). Private healthcare options via Bupa. Standard company pension scheme. Regular team social events and outings. Local high-street office environment with dedicated parking. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement: 30 days per annum Place of work: Based at English Rural's Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career. About you: Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents' lives. If this sounds like you, we would love to hear from you! Closing date for applications: 12pm on Friday 5th June 2026. Interviews: Thursday 11th June (in Lower Eashing). Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK. English Rural Housing Association is committed to equal opportunities and values diversity in its workforce. No agencies please.

Senior Customer Advisor job based in Cobham paying up to £32,000 plus excellent benefits Your new company You will be working for a widely recognised leader in the industry who are well renowned as an employer of choice in the area. Your new role You will be working as part of a busy team of customer advisors. You will be communicating with customers, supporting them and providing product information. You will be experienced at liaising with high net worth individuals and be keen to deliver excellent administration and customer service. You will have a growth mindset and be keen to take on training that will support you in your career and knowledge growth. What you'll need to succeed You will have previous customer service experience and be looking to progress your career utilising your administration and customer service experience. You will be keen to progress your career and undertake supported learning to grow your knowledge and experience. Ideally, you will have some financial services experience or some experience working with high-net worth individuals. You will be keen to work on a hybrid basis after bedding into the role. What you'll get in return You will be working as part of a busy and friendly team. You will be offered structured training to progress your career and grow your experience. You will work on a hybrid basis 3 in office, 2 work from home and there is a great benefits list - available on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

A growing firm of chartered accountants based in Truro is searching for a Senior Client Manager to join their team managing a portfolio delivering compliance and advisory services across year end accounts, tax and wider services, developing and supporting the wider team. There is also career progression path on offer here for the right professional looking for a route to progress. Client Details The firm has an excellent reputation across Cornwall the wider South West and wider UK, undergoing continued growth and expansion. The firm services a very wide ranging client base to include larger corporates through to smaller OMBS, SMEs across varying industry sectors and turnovers, alongside not for profit/charity and other specialist sector industries. The firm provides a structured environment, with a clearly defined achievable progression path on offer with genuine opportunity to progress in your career,. The firm offers a mix of home to office working, flexible hours, with highly competitive remuneration and benefit packages. Description You will join as Senior Client Manager with scope to mould the position and level around the right professional's background and level of experience to suit accordingly. You will manage the delivery of wide-ranging services to a varied client portfolio. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team and look to grow this firms service line through business development. You will carve an influential role in this successful, growing firm of independent accountants with a route to progress on offer. Profile For this Senior Client Manager role you will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within a UK accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging clients. You will have developed your career to at least the Client Managerial / Senior Manager levels and be looking for a challenging new career move within a growing firm of accountants where you can progress and develop within your career. Job Offer £50,000- £60,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026.This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects.This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities-Act as the first point of contact for HR-related queries from managers and employees-Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues-Support organisational change projects including restructures and redundancy processes-Identify and escalate HR risks where appropriate-Assist in the development and implementation of HR policies and procedures-Coach and support managers on best practice people management-Maintain HR case logs and produce ad hoc HR reports-Support maternity processes and work closely with payroll and HR administration teams-Ensure right-to-work records remain compliant and up to date-Contribute to HR initiatives including wellbeing, engagement, and diversity & inclusion projects-Continually look for ways to improve HR service delivery and processesAbout You-Previous experience in an HR Advisor or Senior HR Assistant position-Strong working knowledge of UK employment law and HR best practice-Confident managing employee relations cases independently-Excellent communication and stakeholder management skills-ighly organised with strong attention to detail-Comfortable working in a fast-paced environment and managing multiple priorities-Experience using HR systems and Microsoft Office-CIPD Level 5 qualified or currently working towards-Degree educated (desirable, not essential)What's on Offer-Salary of £35k (pro rata)-25 days holiday plus bank holidays (pro rata)-Employee Assistance Programme-Wellbeing support app-Inclusive and supportive working cultureApplicants must have the right to work in the UK and live within a commutable distance of the Devon area.Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application.For more information or to apply, please contact Artis HR.Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy:

A large property advisory company is seeking a Regional Facilities Manager to provide professional day-to-day facilities management service to surveyors, clients and occupiers, maintaining and protecting the value of clients property assets. The Regional Facilities Manager will have previous experience in facilities management, be working towards their BIFM membership, and have experience in building health and safety. In addition, the Regional Facilities Manager will have a current driving licence, strong people skills, and be highly organised. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Provide an effective response to customer queries and issues Assist in service monitoring and supplier management, ensuring standards are maintained Be the first line contact for the facilities department on site for all internal and external customers/contractors Respond effectively to all telephone queries and complaints Assist in maintaining up-to-date property records Carry out site inspections/walk arounds on agreed frequencies, ensuring the building fabric is in good order, noting any defects and H&S issues; notify senior FM of any problems Monitor active jobs log Review and make recommendations to maintain building integrity and maintain accurate records Liaise with building contractors to follow through on approved work on both hard and soft services Assist in the compliance with existing H&S policy, safe working practices and best practices Work to discipline guidelines and standard procedures Monitor all costs for all facilities budgets Ensure building plans are kept up to date Assist with the preparation and tendering of contracts within the facilities team, ensuring commercial competitiveness Prepare the annual budgets and proposed cash flow for the client s approval At the end of the contract period, assist the Property Asset Managers with the transfer of property details/records and contracts and advise all relevant third parties Knowledge, skills and qualifications required: Have attained minimum GCSE qualifications Proven experience with Health and Safety Good understanding of current legislation and RICS regulations Is adaptable, dependable, and discreet Is highly organised and time efficient Strong customer service, teamwork, communication, and IT skills Is working towards membership of BIFM Have a current and full driving licence Desirable: Have previous work experience in property facilities management Salary: up to £50,000 DOE Benefits: £4,700 car allowance, annual bonus appraisal

Senior Engagement Analytics Consultant Hybrid in London 2x a week Up to £120,000 + bonus This is a high impact opportunity to join a growing analytics consulting practice at a pivotal stage of its development. You will take a lead role in shaping client engagements, influencing senior stakeholders and helping build a modern, commercially focused analytics advisory capability. The role offers strong visibility, meaningful client ownership and a clear path into practice leadership as the team scales. The Company They are a global data and analytics organisation operating at the intersection of financial services, technology and insight. The business works with banks, fintechs and payments organisations to help them make better decisions across risk, growth and customer strategy. Alongside established data products, they are investing heavily in an end-to-end analytics consulting offering focused on delivering tangible commercial outcomes. This consulting practice operates as a true advisory partner, translating complex data into action. The Role Lead end to end delivery of analytics driven consulting engagements from problem definition through to insight and implementation. Act as the primary client contact, building trusted relationships with senior stakeholders across financial services. Translate complex analytical outputs into clear, compelling commercial recommendations. Shape project scope, approach and delivery in collaboration with analytics and data science teams. Drive commercial activity including pitches, proposals and contribution to practice growth. Work across a range of use cases including credit risk, fraud, customer acquisition, pricing, segmentation, marketing and collections. Your Skills and Experience Strong commercial experience in analytics or data led consulting within financial services, fintech or payments. You must have strong and direct experience working in the financial services space. Proven client facing delivery with senior stakeholder management and project leadership responsibility. Ability to turn analytical insight into strategic and commercial outcomes. Experience across credit risk, fraud, customer lifecycle or customer value analytics. Confident communicator, able to engage both technical and non technical audiences. Hands on experience working with data or analytical tools such as SQL, Python, modelling or visualisation. Background in a high calibre consulting or advisory environment. What They Offer High visibility role with genuine progression into senior leadership as the consulting practice grows. Opportunity to work on complex, high value engagements with leading financial services organisations. Supportive, inclusive culture with strong investment in learning and development. How to Apply Apply now to learn more about this Senior Engagement Manager opportunity and how it could shape the next stage of your analytics consulting career.

Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).

Senior Leasehold Manager Youll demonstrate our HEART values in your behaviours. Youll: Senior Leasehold Manager Be authentic, open, and transparent in your actions and words Believe that by working together we accomplish more, and work hard every day to improve services, efficiency, and value for money. Take responsibility for delivering excellence and own your own actions. Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. Do what you say you will and be relied upon to keep your promises. Purpose of the role Senior Leasehold Manager Reporting to the Head of Property Management, you will: Provide expert oversight on all leasehold matters across a residential portfolio Ensure compliance with UK leasehold legislation, regulatory standards, and best practice Lead on complex legal, tribunal, and governance issues relating to leasehold management Key responsibilities Senior Leasehold Manager Act as the organisations technical expert on leasehold law and case law Set and review organisational processes to comply with the law Interpret complex lease clauses covering service charges, repairs, insurance, and landlord/tenant obligations Oversee compliance with statutory consultation requirements (Section 20) and service charge legislation Lead and manage all First-tier Tribunal (FTT) cases, including service charge disputes, lease variations, and Section 24 manager applications Prepare and review tribunal submissions, statements of case, and evidential bundles Oversee and advise on Right to Manage (RTM) claims, including notice validation, counter-notices, and management handovers Support and manage collective enfranchisement processes, including qualification and valuation principles Interface with legal and valuation experts on enfranchisement matters Provide detailed lease analysis to identify risks, ambiguities, and defects Lead on lease variation processes, including statutory applications where required Support development of lease standards and governance frameworks Ensure service charges are compliant with reasonableness, transparency, and trust accounting requirements Oversee dispute resolution relating to service charge recovery and major works Support robust budgeting, cost allocation, and reserve fund management processes Manage and oversee managing agents, ensuring compliance with RICS Residential Management Code and industry standards Essential Senior Leasehold Manager Strong technical expertise in UK leasehold legislation and case law Experience of staff and performance management or ability to demonstrate that can work to this standard. Extensive leasehold block management experience including managing blocks in mixed tenure environment and working with superior landlords and their agents. Extensive experience of legal aspects of leasehold law and regulations, including sections 20 and 20b and practical experience of preparing and representing cases at Tribunal (FTT and upper Tribunal) and court In-depth understanding of FTT processes and dispute resolution Knowledge of RTM, enfranchisement, and lease variation mechanisms Familiarity with service charge accounting and compliance frameworks Awareness of RICS, ARMA, and Building Safety regulatory requirements Significant experience in leasehold property management or legal advisory roles Proven experience managing tribunal cases and complex leasehold disputes Strong working knowledge of managing agents and residential portfolio management Relevant professional qualification (e.g. TPI, MRICS) desirable Experience of developing goal orientated strategies and of meeting targets Good understanding of building technology and/or defect/latent defects processes. Excellent communication skills, both verbally and written. Passion and commitment to the delivery of customer service excellence. Good negotiation skills with the ability to influence, persuade and resolve conflict. Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues. Well organised with excellent time management and problem-solving skills. Ability to work effectively under pressure and to meet deadlines and targets. Ability to use Management Information and CRM (Customer Relationship Management) systems. Good working knowledge of MS Office Able to quickly learn and use new IT and communication systems effectively.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

About the role This Lead People Partner role is a fantastic opportunity for a collaborative and progressive HR professional with experience of working proactively with senior leaders, to support our Chief Commercial Office. The role will form a strong partnership with the function's leadership teams to develop and deliver a people plan that achieves strategic business-focused solutions. In addition, a key focus of the role will be shaping and delivering organisational change as the organisation goes through a period of integration.The role holder will be responsible for coaching, guiding and challenge senior leaders, including the Executive Team, on all things People and Culture and act as a trusted partner and champion of our people vision. This role offers real variety, driving priorities such as improving leadership and management capability, progressing our inclusion and diversity ambitions and navigating through organisational change. Working closely with the wider People Team this role is responsible for ensuring that the people aspects of the Society's strategy are planned and delivered to an exceptional level. This includes working closely with other members of the People Partnering Team and coaching and mentoring our People Advisors, who they will work closely with. Being a catalyst for change and responsible for identifying areas of opportunity, within the areas you work with and more widely across the Society will be key parts of the role. It will also lead or oversee people initiatives and projects from inception through to delivery as well as tracking and monitoring the progress of initiatives and ensure projects are delivered to time, budget and aligned to our values. The role can be based in either Manchester or Coventry Head Office, but travel will be required to both locations. A team-led hybrid working arrangement is in place . Our benefits include: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Private medical insurance Car allowance We reserve the right to close this advert early if we receive a high volume of suitable applications About you To be successful in this role it's essential that you will have: Extensive Lead People Partner experience in a complex commercial environment Excellent knowledge of employment legislation and HR best practice Experience of applying HR knowledge pragmatically to achieve business outcomes. Extensive experience of organisation design and change implementation. CIPD qualification or equivalent Project management experience Excellent stakeholder management skills and ability to influence senior stakeholders and key decision makers Desirable experience needed will be: Experience of developing policies and procedures Experience of working in a fast-paced regulated environment ideally within financial services, banking, insurance or similar. About us In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria. Feedback We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.

Nottingham Client Manager Full-time, Permanent A well-established and growing accountancy practice in Nottingham is seeking an experienced Client Manager to join its expanding team. This is an excellent opportunity for a qualified accountant looking to manage their own portfolio while contributing to a collaborative and forward-thinking firm. The Role As a Client Manager, you will take ownership of a diverse client portfolio, acting as the main point of contact and delivering high-quality accounting, tax, and advisory services. You will work closely with Senior Managers and Directors on technical matters and play a key role in supporting and developing junior team members. Key Responsibilities Manage a portfolio of clients, acting as their primary contact Review statutory accounts for companies, as well as sole trader accounts Review corporation tax computations and returns Oversee personal tax compliance, including annual returns Prepare technical advice and support client-facing work Ensure financial statements are accurate and compliant Liaise with clients regarding deadlines, information, and queries Support across Accounts, Tax, VAT, Payroll, and Company Secretarial services Build and maintain strong, long-term client relationships Provide ad hoc financial analysis and support Assist clients with systems, controls, and accounting software Mentor and develop junior team members About You ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within an accountancy practice Proven experience managing your own client portfolio Strong technical knowledge across accounts and tax Experience with Xero and Microsoft Office (Outlook, Word, Excel) Experience with Iris, Alpha, QuickBooks, and Sage 50 is advantageous Strong communication and client management skills Highly organised, adaptable, and detail-oriented The Package Competitive salary 25 days' annual leave plus bank holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please get in touch.