2 jobs found

Senior Service Coordinator Salary: 30,000 per annum, plus Veolia benefits and pension Hours: Monday to Friday 40 hours per week Location: Veolia, Chittening Road, Avonmouth, Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Ensure safety & well being of all employees Championing inclusion in the workplace Developing and maintaining employee engagement Implementing people management processes and procedures in line with company policy Ensuring training and competency checks are in place for all roles Deputising for Operations Manager Creating a customer excellence approach & culture Delivery of a first time collection culture Managing people & assets to deliver / exceed service expectations Working in partnership with Sales Teams & CET to maintain & foster good customer relations Managing operations against Veolia Minimum Requirements Managing people & assets to deliver efficient & profitable service Nominated Transport Manager 2 with overall responsibility for Fleet management and compliance Drive efficiencies within job role to maximise profit Utilise data to improve operational performance Actively plan collection rounds to ensure good predictable service for customers. Escalate & action any potential issues Devotes appropriate time & resource to improving depot performance whilst owning the outcome What we're looking for; Full Car Driving Licence Transport Manager CPC Leadership & Management work experience Desirable: Level 3 Leadership & Management or equivalent work experience IOSH Managing Safely What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Customer service, strong administration skills, sales order processing, scheduling engineers Your new company An opportunity to work for a leading technology group, delivering innovative and sustainable treatment solutions across domestic, commercial and industrial sectors. Your new role My client is seeking a highly organised and customer focused Customer Service Coordinator to join their team. This role requires strong administrative skills and attention to detail, with a key focus on sales order processing, scheduling engineers, and handling customer payments. The ideal candidate will be confident in building rapport with customers and internal teams, ensuring a smooth and professional service experience. Accurately process customer orders and maintain records using internal systems. Take payments over the phone securely and in line with company procedures. Schedule service and installation appointments for engineers Respond to customer enquiries via phone and email, providing timely and helpful support. Liaise with internal departments to ensure seamless service delivery. Maintain detailed documentation and ensure data accuracy across all customer interactions. Build strong relationships with customers, ensuring satisfaction and repeat business. Support the wider customer service team with administrative tasks and ad hoc duties What you'll need to succeed Proven experience in a customer service or administrative role Strong communication skills Excellent attention to detail and organisational abilities. Confident in handling payments and working with CRM/ERP systems. Ability to multitask and prioritise in a fast paced environment A proactive, team oriented approach Previous experience in sales order processing is desirable. What you'll get in return 28 days holiday Pension Progression Opportunities Parking on-site Annual Salary Review What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #