142 jobs found

Deputy Client Accounting Manager Your role will be to provide financial accounting, management reporting, statutory reporting and an administration function for real estate funds. To help supervise up to three individuals, who are responsible for the accounting function, ensuring timely and accurate delivery of related tasks and to act in an advisory and supportive capacity. The role sits within the Real Estate and Infrastructure Operations Team. How you'll spend your time To deputise for the Client Accounting Manager and aid in the control and supervision of a team of Fund Accountants. This includes recruitment and training where required. To help supervise up to three individuals with responsibility for management of up to two direct reports, including performance appraisals. The review and sign off of NAV valuations on the Property Fund. To review Net Asset Value computations for communication to investors and monthly Management Accounts, including the analysis and reconciliation of Balance Sheet and Income Statement General Ledger items. The preparation of supporting documents/workings and liaison with internal and external auditors. To review and sign off annual statutory financial statements. To review and sign off MSCI data and Management Information, including liquidity forecasts. To review quarterly VAT Returns, general ledger reconciliations, and submission to H M Revenue & Customs. To review CGT and capital allowance computations. To review the performance statistics with reconciliation to published industry benchmarks (MSCI), unit price movements and valuation movements. To provide management information required for Board papers, ensuring timeliness and accuracy of data as per agreed timescales. To administer and account for property purchases and sales, including monitoring the VAT treatment of transactions, VAT options to tax, lawyer liaison, liaising with CTI treasury, and provision of Capital Allowance information. Providing Fund updates to the Fund Manager, including adherence to investment restrictions. Ensure continuous implementation and strict application of accounting standards and operational controls. Act as a client relationship manager, including liaising with the client, the preparation of the bi-annual client relationship meeting pack and adherence to client restrictions. To be successful in this role you will have Part/Fully Qualified Accountant - CA, ACA, ACCA or CIMA Management Accounting experience Experience in managing and motivating direct reports Self-starter, deadline-driven and can work on own initiative. Solid financial accounting skills, including ability to analyse and interpret variances Clear and concise communicator with experience of working with colleagues at all levels Client Focus driven with proven experience Advanced Excel skills If you also had this, it would be great Experience in a Financial Services environment Fund Accounting/Real Asset Fund Accounting experience Experience with Horizon not essential but beneficial. Other accounting system experience is useful. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Customer Service Advisor Salary: £28,000 plus bonus (rising to £29,000 after probation) Hours: Monday-Friday, 08:30-17:00 (37.5 hours per week) Location: Halesowen - 100% office-based Benefits: Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more Looking for a role that combines stability, variety, and a friendly team environment? Join a global manufacturing business with an outstanding reputation. This company is a leader in the building industry and continues to invest heavily in research, development, and sustainability initiatives. We're seeking a Customer Service Coordinator to join our vibrant and relaxed team in Halesowen. This is not a call centre role - you'll handle a mix of customer enquiries and administrative tasks, ensuring every client receives exceptional service. What you'll be doing: Processing sales orders from phone and email requests Managing the shared email inbox and making proactive calls for missing details Raising invoices and obtaining purchase order numbers Tracking deliveries and checking stock levels Handling complaints professionally and resolving issues promptly Liaising with multiple internal departments Performing general admin tasks such as scanning and filing What we're looking for: Ideally based locally Previous experience in telephone-based customer service or administration Confident using general IT packages Excellent communication skills and a professional telephone manner Why join us? Work for a global leader with a strong reputation Enjoy a friendly, supportive team environment Benefit from free parking, pension scheme, and competitive holiday allowance Receive a discretionary bonus and salary increase after probation Ready to take the next step? Apply today with your CV only - no cover letter required!

Customer Sales Advisor £30,000 Full-Time Immediate Interviews Ready to take the next step in your sales career? Are you confident on the phone, enjoy building relationships, and thrive in a fast-paced environment where your efforts genuinely make a difference? An established and growing business is looking for a Customer Sales Advisor to join its friendly and supportive team. This is a fantastic opportunity for someone with previous telesales, internal sales, or customer-focused sales experience who enjoys speaking with customers, spotting opportunities, and delivering exceptional service. Why this opportunity? You'll join a successful and expanding company where customer relationships are at the heart of everything they do. Working alongside an experienced team, you'll be responsible for managing customer accounts, promoting products, maintaining accurate records, and helping customers get the most from their purchasing experience. This is more than a customer service role. It's an opportunity to combine relationship building, account management, sales, and problem-solving in a position where no two days are the same. What's in it for you? Salary of £30,000 Annual discretionary bonus Free on-site parking Pension scheme Regular company social events throughout the year Supportive team with long-standing employees Structured onboarding and training programme Long-term career development opportunities within a growing business What you'll be doing Proactively contacting existing customers to maintain and develop relationships Reviewing purchasing activity and identifying opportunities to introduce additional products Keeping customer information accurate and up to date Managing customer enquiries and product-related questions Delivering outstanding customer service at every stage of the customer journey Supporting service improvement by accurately recording customer feedback and issues What we're looking for You'll be someone who: Has previous experience in sales, account management, or a customer-facing sales role Is confident making outbound calls and building rapport with customers Enjoys working towards targets and KPIs Has excellent communication and organisational skills Is proactive, resilient, and positive in their approach Can manage multiple priorities in a busy environment Is comfortable using business systems and Microsoft Office applications Apply Now This is an urgent hire, with interviews being arranged immediately. If you're looking for a role where you can combine customer service, relationship management, and sales within a growing and supportive business, we'd love to hear from you.In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.IND5

SCUK Dealer Contact Centre & Funding Advisor (12 month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and is one of the UK's Leading Motor Finance companies providing finance to a network of dealerships throughout the UK. We are currently looking for a Dealer Contact Centre & Funding Advisor to join our New Business team in a hybrid role (working 3 days a week in the office), on a 12 month fixed term contract basis. In this role you will be responsible for ensuring telephone calls from Motor Dealers/brokers are answered professionally, transferring inbound calls to the appropriate teams across operational areas and processing finance applications proposed within delegated mandate authority. You will ensure inbound calls are answered within agreed Service Level Agreements (SLA's), that all Regulatory and Compliance requirements are adhered to and that Consumer Duty principals are always maintained. You will also; respond to queries via email, ensuring signed/completed documentation from our introducers is paid out and ensure the GI error queue is worked within its SLA. We have a range of benefits available which include: Competitive salary circa. £27,000 (dependent on experience) 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Responsibilities will include: Handling inbound telephone queries from supporting dealers and internal sales staff Processing Funding documents by checking all funding documentation is received and meets Regulatory and Legal requirements Identifying potential fraudulent proofs and false identities & liaising with the Fraud/Financial Crime team Providing appropriate advice to resolve dealer queries or requests verbally and in writing Liaising with field-based Sales staff, Dealers and other business areas Managing all incoming post and department mailbox within SLA Managing all Generic Interface errors within SLA Supporting the Leisure & Specialist Funding & DCC team Working deals for Ltd Companies and Business Partnerships Working the Funding Online referral queue to resolve problems and enable the deal to be funded Identifying Vulnerable customers via dealer partners Adhering to all Compliance & Regulatory controls including GDPR Dealing with or escalate any identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework We're looking for someone who: Has excellent communication skills and an excellent telephone manner Is a proactive team player and able to work on their own initiative Is self-motivated and enthusiastic Has strong computer literacy and numeracy skills Has a decisive and inquisitive manner Has the ability to work under pressure and to tight deadlines Has Call/Contact centre/telephone-based experience (desirable but not essential) Strong influencing and negotiating skills (desirable but not essential) Other things you need to know: The hours of work will be 35 hours per week, Monday to Friday 9-5 with one late shift 11-7 in 4 and 1 weekend in 4 with lieu days Thursday and Friday the following week. You will also be required to work 2 bank holidays a year. This role is a hybrid role requiring a minimum of 3 days in the office, but the first 6 months will require full time onsite training in the office. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

Showroom Sales Advisor Monday to Friday: 8:00am - 5:30pm (with 1-hour unpaid lunch) Saturdays: 8:30am - 12:30pm on a rota basis Contract Type: Full-time, permanent, office based Start Date: As soon as possible (subject to notice period) Salary: Competitive with bonus We are seeking an enthusiastic and customer-oriented individual to join our client's team in a Showroom & Domestic Ground care Sales role at their Framlingham location in Suffolk. This is an excellent opportunity for someone who enjoys working with customers, has an interest in machinery or outdoor equipment, and thrives in a sales-focused environment. About the Role Reporting into the Branch and Sales Manager, you will play a key part in driving sales within the showroom while supporting its day-to-day operation. You will be responsible for creating a welcoming environment, identifying customer needs, and helping to maximise revenue opportunities across the domestic ground care product range. Key Responsibilities Ensure the showroom is well presented, fully stocked, and clearly priced Process customer purchases and liaise with suppliers to source products and parts Monitor stock levels and complete regular inventory checks Manage point-of-sale transactions and associated administration Support and organise product demonstrations where required Actively promote products, services, and seasonal offers Identify opportunities to upsell and cross-sell Assist with goods in/out, including unloading deliveries and preparing orders Continuously develop product knowledge through training Provide excellent customer service across in-person, phone, and email interactions Work towards individual and team sales objectives Follow internal procedures and health & safety standards at all times Maintain a proactive and positive approach to sales and customer engagement Why Join Us We are looking for someone who brings enthusiasm, a strong customer focus, and a willingness to learn. The ideal candidate will have: A good understanding of ground care machinery or previous retail/sales experience Confidence in dealing with customers and identifying their needs A proactive attitude with a drive to achieve sales targets Strong communication and organisational skills A team-focused approach with the ability to work independently when required Benefits Generous holiday allowance including bank holidays Pension scheme Life assurance Employee discount Sick pay scheme Health initiatives such as flu vaccinations Employee referral programme If you are interested in this role, please apply with your up-to-date CV or contact Rachel Dunham at Reed Ipswich for more information.

Redsquid is one of the UK's leading Managed Technology & Security Providers, supporting organizations in staying connected, secure, and empowered through IT, cloud, connectivity, and cybersecurity solutions. As a certified B Corp and partner of Microsoft and Google, Redsquid emphasizes delivering sustainable, people-focused technology that drives impactful change. The company is dedicated to fostering innovation and reliability while promoting a culture of responsibility and excellence. Join a team making a genuine difference in the technology landscape. Role Description This is a full-time Solution Consultant role based in Scotland in either Aberdeen or Glasgow area with travel to client locations as required. The Solution Consultant will own definition and delivery of innovative solutions for clients, dealing with senior client stakeholder management, CIO advisory, consultancy, and project delivery. Responsibilities include acting as the technical Centre of Excellence for the group across the Redsquid portfolio, collaborating with clients at a senior stakeholder level, driving and supporting sales growth initiatives, delivering strategic consultancy, and ensuring seamless project execution. The consultant will also own the definition and development of the Redsquid services and product portfolio in their allocated specialist areas to ensure we continuously innovate to deliver client service excellence and make a difference in everything we do for our clients. Qualifications & Experience Strong analytical skills to evaluate complex situations, identify commercially-viable solutions aligned to client's business and technology needs, and make data-driven decisions. Proven experience in solution architecture and pre-sales with the ability to build and maintain strong C-level client relationships and lead technical discovery sessions Proficiency in consultancy and project delivery, ensuring timely and successful project delivery and service transition. Excellent communication and technical skills and the ability to align technical and service solutions with business objectives and outcomes. Ability to adapt to a fast-paced and evolving environment while maintaining focus on client satisfaction and strategic goals. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and scoping of costs. End-to-end experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and ability to contribute to internal technical libraries. Experience of owning the solution as technical design authority of scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, Security and network/firewall infrastructure Awareness of data and compliance standards like Cyber Essentials, ISO 27001, and GDPR is desirable Experience of UC including Team/Webex, Evolve IP, 3CX, Horizon and other SIP technologies would be an advantage Ability to communicate technical concepts clearly to stakeholders of all levels. Minimum 2 year experience in an MS(S)P or consultancy in the UK IT, technology, unified communications, enterprise connectivity, cybersecurity, or cloud sector is required. Bachelor's degree in a relevant field or equivalent professional experience; REF-

Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales Executive to join our well-established and experienced team based at our branch in Burton Upon Trent . You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We re looking for someone confident and proactive, who isn t afraid to get stuck into a range of tasks. You ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors. Working hours: 40 hours per week, Monday Friday. 08 30 with 1hr lunch. What we're looking for in our Internal Sales Executive: Knowledge of MRO/Engineering products is ideal, but full training will be provided Prior internal sales experience or experience within a customer service / administrative environment. Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Friday 19th June. Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Dexis please click apply now to become our Internal Sales Executive - we'd like to hear from you!

Internal Sales Executive - Electrical Wholesale Please only click apply if you have electrical wholesale or lighting experience Electrical Wholesale Sales Advisor / Internal Sales Executive. A Wandsworth based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The Electrical Wholesale Sales Advisor / Internal Sales Executive will either make outbound B2B telesales calls contacting businesses who would use their products whilst managing accounts and establishing long lasting relationships with existing customers and would also be down on the trade floor serving customers and liaising with warehouse workers from time to time. The appropriate candidate would be someone who is willing to help in all areas, this generally comes with the territory of a role like this. The Internal Sales Executive / Telesales Executive will need: Outbound telesales experience Experience of selling to suitable decision makers Excellent communication skills Experience working for an Electrical Wholesaler. Trade Counter experience desirable The Internal Sales Executive / Telesales Executive's salary up to 40k depending on experience plus commission, profit share and other benefits. 45 hours Monday - Friday with optional overtime on Saturday mornings further down the line.

Title: Client Service Advisor Location: Chester Duration: 6 months Working Pattern: Full Time We are seeking a Treasury Client Service Advisor to join an established team in Chester. You'll help to support clients with their everyday Banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This role offers a high level of visibility as you'll work in conjunction with a number of other internal teams to provide seamless delivery and build relationships with a variety of client stakeholders. Duties: Supporting clients with all aspects of their treasury movements, managing expectations with regular updates. Team player, helping to form a cohesive industry team aligned to meet common goals and deliver a consistent service to all clients. Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. Form strong client relationships through regular verbal communication, understanding our clients business and priorities. Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities. Face to face meetings, delivering thorough, advisor service reviews. Promoting self-service opportunities and demand reduction. Tailoring your service approach according to client needs in order to influence positive 'client satisfaction' survey responses. Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. Partnering with Sales, Product, Operations, Technical Support and Fulfilment departments in order to provide a seamless delivery to the client. Core skills - Required and Desirable Experience in client service or client facing roles Experience gained within financial services or investment banking (Desirable) An understanding of cash management and/or treasury products and clearings (desirable) Appetite to evolve and add to a continued excellence environment The ability to travel to client visits Strong verbal and written communication skills Nice to have: Fluency in a major European language in addition to English (written, reading and speaking). Whether you're already working within operational cash management, or servicing clients in a financial services environment and you have the passion to develop a career in wholesale banking then we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects . You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally

Sale Advisor Dundee Salary: 25,250 basic + OTE up to 40,000 Benefits: Excellent benefits package + guaranteed earnings for your first 3 months Start Date: 6th July or 3rd August Contract: Full-time, Permanent Location: On-site Working Hours: 40 hours per week over 5 days Shift patterns include: Monday-Friday: 8:00am - 7:00pm Saturday: 9:00am - 6:00pm Sunday: 10:30am - 5:30pm What's in it for you Commission structure Bonus 30 days holiday rising with length of service Flexible shift patterns Hybrid working available once probation has been passed Onsite parking Daily, weekly, and monthly incentives Regular giving back days and charity events Colleague events - Family Fun Day, Annual ball, Christmas party Duties: Building and selling agreements over the telephone, email and live chat Qualify customer needs to understand where they are in their journey Advise and present best options to the customer to fit their needs Communicating and updating the customer on the progress of their enquiry Liaise daily with internal departments such as payouts, handover, admin on progress of customer's account Update CRM system with all relevant information Check and validate customer documents What you'll bring with you: Previous sales/customer service experience preferably over the phone is required The drive to succeed and to meet both personal and team targets Experience handling objections Call or contact centre experience is advantageous Ability to follow a call structure and sales process Excellent communicator with a natural ability to build rapport Hard working, self-motivated and resilient Thinking About It? Apply now & we can have a confidential discussion. Megan Vohra Accountancy & Finance Recruitment Consultant Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, conducting webinars to prospective new clients and highlighting the service provided, resulting in a closed deal. We are looking for someone with Employment Law / HR knowledge and a solid undertanding of HR processes. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605BG INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better

We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities Managing daily communication with existing customers Responding to customer enquiries via telephone and email Order processing using Sage Processing returns and customer credits using Sage Working alongside the Sales Team to support customer satisfaction Providing efficient and professional customer support Skills & Experience Excellent telephone and communication skills Ability to stay calm and organised in a fast-paced environment Strong attention to detail and time management skills Good working knowledge of Microsoft Office Previous customer service experience preferred, but not essential Positive attitude with a willingness to learn Personal Qualities We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you

Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor Location: Avonmouth Pay: £30,(Apply online only)-£32,(Apply online only) per year OTE £33,(Apply online only)-£35,200+ Monthly bonus scheme Hours: Monday-Friday 40 hours per week Job Type: Full time, permanent About the Role: Are you an experienced Parts Advisor or Parts Sales Advisor looking for a well-paid Monday to Friday role in Avonmouth? This is an excellent opportunity offering £30,(Apply online only)-£32,(Apply online only) per year with an OTE of £33,(Apply online only)-£35,200+ including a monthly bonus scheme that rewards strong performance. Backed by an outstanding benefits package including private healthcare, death in service and a refer a friend scheme worth up to £2,(Apply online only), this is one of the strongest Parts Advisor packages available in the area. If you are a Parts Advisor or Automotive Parts Advisor who takes pride in delivering outstanding service and wants to be rewarded for hitting targets, do not miss this one. What You Will Be Doing as a Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor you will be responsible for: Advising internal and external customers on parts requirements accurately and efficiently Processing parts orders and ensuring correct components are sourced and supplied as an experienced Parts Advisor Working towards monthly KPIs to maximise bonus earnings Building and maintaining strong customer relationships Supporting the workshop team to ensure parts availability and minimal downtime Maintaining accurate stock records and documentation Pay and Benefits £30,(Apply online only)-£32,(Apply online only) per year depending on experience OTE £33,(Apply online only)-£35,200+ Monthly bonus - £300 plus 1% over 120% of target each month Monday to Friday only - no weekend working Private healthcare for all employees - discounted for family members Online GP, personal accident and travel insurance package Pension with employer contribution Regular staff events In-house training to support career progression and increase earnings What You Will Need to be considered as a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor you will need: Proven experience as a within a commercial vehicle or automotive environment Strong product knowledge and customer service skills Organised, accurate and able to work efficiently under pressure Confident communicator with a proactive approach to sales and customer service How to Apply A Monday to Friday Parts Advisor role with this level of pay, bonus and benefits in Avonmouth will not be available for long. If you are a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor based in or around Avonmouth, apply now using the button below or call James on (phone number removed), Monday to Friday between 8am and 5pm. We aim to respond to all applications within 24 hours. INDHGV

Are you a commercially minded sales professional who thrives on building relationships, influencing stakeholders, and delivering tangible business growth? We're partnering exclusively with a market-leading financial services organisation to recruit a Sales Account Manager for their expanding sales team in Manchester. This is an opportunity to join one of the UK's most respected and established blue-chip businesses, operating at the forefront of its sector. With a reputation built on innovation, customer excellence, and long-term investment in its people, this organisation offers genuine career development, outstanding benefits, and a highly supportive culture. The Opportunity As a Sales Account Manager, you'll be responsible for managing, retaining, and developing a portfolio of business partners while identifying and converting new opportunities across your territory. This is a relationship-led, insight-driven sales role where you'll work closely with customers to understand their business objectives, identify growth opportunities, and provide commercially valuable solutions that help them achieve sustainable success. You'll become a trusted advisor, building long-term partnerships through meaningful conversations, market insight, and exceptional customer engagement. Key Responsibilities of a Sales Account Manager Develop and grow a portfolio of existing business accounts Build strong relationships with key stakeholders and decision-makers Identify opportunities to increase revenue, penetration, and customer engagement Deliver consultative, insight-led sales conversations Generate and convert new business opportunities Manage a structured sales pipeline through CRM systems Analyse market and customer data to identify growth opportunities Collaborate with internal teams to deliver exceptional customer outcomes Negotiate effectively and influence stakeholders at all levels Ensure all activity is completed in line with regulatory and compliance standards About You We're keen to speak with candidates who have: Proven experience in account management, business development, or consultative sales A track record of achieving and exceeding sales targets Strong relationship-building and stakeholder management skills Experience managing multiple accounts and priorities simultaneously Excellent communication, negotiation, and influencing abilities Confidence using CRM systems and sales data to drive performance A proactive, resilient, and commercially focused mindset Experience within automotive, motor finance, financial services, or a regulated sales environment would be highly advantageous, although we're equally interested in strong relationship-led sales professionals from other sectors. What's in it for You? Salary & Bonus 35,000 Basic Salary 15,000 On-Target Earnings Hybrid Working 35-hour working week 2 days office-based 3 days home-based Benefits Package 26 days annual leave Private healthcare Company pension scheme Life assurance Comprehensive wellbeing support Excellent training, development and progression opportunities Why Apply? Opportunities with organisations of this calibre don't come around often. You'll be joining a financially strong, highly respected market leader that genuinely invests in its people, offers excellent work-life balance through hybrid working, and provides a clear pathway for career progression. If you're looking for a role where you can make a genuine commercial impact while developing your career with one of the UK's leading businesses, we'd love to hear from you.

Customer Service - Key Accounts - 12 Month FTC We are working with a well-known, European leading organisation on the lookout for a Customer Service Advisor to join their Key Accounts team in Warwick on a 12 month FTC. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for the day-to-day management of key customer accounts, ensuring orders are processed accurately, at pace and within agreed timelines. A key part of the role is demonstrating strong prioritisation skills, effectively managing changing priorities, proactively identifying and communicating any issues or delays, while maintaining strong relationships and delivering an exceptional level of customer service. You will take ownership of customer queries relating to orders, deliveries, product availability, and general enquiries, ensuring these are thoroughly investigated and resolved in line with customer expectations. The role also involves coordinating customer meetings, preparing and presenting relevant information, and highlighting key issues or opportunities. You will drive continuous improvement through these interactions, ensuring all actions are tracked and completed effectively. Working cross-functionally, you will collaborate closely with internal teams-including Sales, Service, and Group functions-as well as directly with customers. You will lead proactive communication, ensuring all stakeholders are informed of developments, and that clear corrective action plans are implemented when required. Overall, you will play a key role in delivering an end-to-end customer experience, supporting the smooth running of accounts and contributing positively to the customer journey through effective coordination and first-class service delivery. Key Responsibilities : Systems & Order Management Responsibilities: Utilise company systems to their full potential, ensuring accuracy, efficiency, and visibility across all processes Process customer orders to a high level of accuracy, ensuring all orders meet required cut-off times and that any delays are promptly communicated to the customer Proactively identify potential issues, communicating them clearly while recommending solutions or alternative actions to minimise customer impact Liaise with delivery partners to track shipments, providing customers with accurate and timely updates on order status Ensure all required authorisations are completed in line with business processes, providing full supporting information and attaching relevant documentation within SAP to maintain complete transparency Maintain accurate and detailed records of all customer interactions by logging queries, issues, and complaints within internal systems, ensuring full ownership and follow-through to resolution Ensure the smooth day-to-day running of customer accounts by delivering a seamless end-to-end customer service experience and actively supporting and enhancing the overall customer journey Administration & Customer Support Responsibilities: Ensure all administrative tasks are completed in line with Group, Company, and statutory requirements, always maintaining compliance Acknowledge and resolve both written and verbal customer complaints promptly, responding within agreed timeframes in a fair and consistent manner Take full ownership of customer queries, ensuring they are managed efficiently and resolved in a timely manner Process and investigate all logistics-related discrepancies, raising concerns where necessary and ensuring appropriate system notifications are triggered Demonstrate excellent attention to detail and strong organisational skills to ensure all work is completed accurately and within agreed deadlines Work effectively with minimal supervision, managing workload and prioritising tasks to meet tight deadlines Provide support to customers with delivery-related issues, including missing parts, damaged goods, and incomplete orders, ensuring swift resolution and customer satisfaction Attend customer meetings as required, proactively highlighting issues and driving effective resolutions Work closely with internal teams and external partners to ensure all investigations are handled promptly and efficiently Maintain clear and professional communication with customers throughout the query resolution process, escalating issues appropriately to the Key Accounts Team Leader when necessary Promote a customer-focused approach across all activities, ensuring the Customer Support team operates as a centre of excellence. Deliver outstanding service both internally and externally by consistently placing the customer at the heart of every decision and interaction. To carry out administrative tasks as required, including but not limited to: Deal with general enquiries for your customers relating to product information, identification, and availability. Talk to customers at various levels and functions and have the ability to talk their language Provide accurate pricing and delivery information in a timely manner Contribute and support team members with daily workload through taking calls, responding to emails and sales order processing through the relevant ordering systems To support the customer with delivery issues relating to missing parts, damaged product and missing items raising investigations and handing over to the CS Co-ordinator to raise required paperwork Work independently with minimal supervision, effectively managing time and prioritising tasks to meet tight deadlines Demonstrate resilience and the ability to perform under pressure, maintaining focus while managing competing priorities KEY SKILLS Solid and demonstrable experience in customer facing roles SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.

Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.