19 jobs found

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.

Vehicle Technician / MOT Tester Orpington (BR6) £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Orpington workshop, located within our dealership opposite Orpington Train Station. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Mechanic who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8:30am 5:30pm with a 30?minute lunch break 1?in?4 Saturday mornings (8:30am 12:30pm), paid at time and a half Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.

Vehicle Technician / MOT Tester Renault Watford (WD18) £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 40 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Watford workshop, located on Watford Business Park in the Croxley area, on the Amersham side of Watford, offering convenient access from the A412 and surrounding road network. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Technician who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 40 hours per week Monday to Friday, 8:30am 5:00pm with a 30?minute lunch break 1?in?4 Saturday mornings (8:30am 12:30pm), paid at time?and?a?half Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.

Vehicle Technician / MOT Tester Renault Enfield, EN1 £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Enfield workshop, located on Crown Road, Enfield, opposite Sainsbury s and close to the A10, offering straightforward road access and good local transport links. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Mechanic who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8:30am 5:30pm with a 30?minute lunch break 1?in?4 Saturday mornings (8:30am 12:30pm), paid at time and a half Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.

Vehicle Technician / MOT Tester No Weekends! Renault Van Centre Hayes - UB3 £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our workshop at Renault Van Centre Hayes, located on the Silverdale Industrial Estate, opposite the Royal Mail depot. You ll be working in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Technician who takes pride in high?quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8am 5pm with a 30?minute lunch break Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.

IT Support Technician - Leyland We re looking for a proactive IT Support Technician to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you re passionate about delivering great IT support and want to join a growing team, we d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.

Inside IR35 - (Apply online only) / Day, West Midlands (Coventry) We are seeking an experienced Smart Bar Technician / Desktop Support Engineer to provide onsite technical support within a busy corporate environment. You will deliver face-to-face and remote support across Windows 11, Office 365 and enterprise x64 hardware environments, acting as a key point of contact for end-user IT issues. Key Skills Required: Windows 11 support Office 365 / Teams / Outlook Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV / meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding users Strong communication skills Ideal for Desktop Support Engineers, EUC Engineers or IT Support Analysts looking for their next contract opportunity. Apply now for immediate consideration.

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.

IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.

EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual

Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.

IT Support Technician (MSP / Education) 26,000 - 30,000 + Training + Progression + Expenses Covered + Local Patch Swindon Are you an IT Support Technician or similar looking to receive continuous training in an MSP environment, working for a company with excellent progression pathways into Project Management and Team Leader positions while you develop your technical skills? This company, established 20+ years ago have since grown to a tight-knit team. They offer IT Support services for a range of clients and due to winning a large contract, they are looking to add an IT Support Technician to their team to take on and manage 10 schools and Multi Academy Trusts in the Swindon area. In this role you will provide a high level of customer service as you visit clients across Swindon. You will provide 1st and 2nd Line support, solving hardware and software issues for ICT and AV tech. This role would suit an IT Support Technician, looking for a role within a dynamic IT Services business offering training and progression so you can confidently further your career within a tight-knit business. The Role: Providing IT Support to schools. 1st / 2nd Line Support. Swindon patch. Monday - Friday (8am - 4pm) The Person: IT Support Technician. Commutable to sites around Swindon. Reference: BBBH21637 If you're interested in this role, click ' apply now ' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

IT Technician (Education Sector) Location: Leeds Hourly Rate: £30 Duration: 6 months IR35: Inside We're looking for an IT Technician to provide hands-on support across staff, students, and classroom technology within the education sector. You'll be responsible for resolving hardware, software, and network issues, supporting Microsoft 365, and maintaining IT systems and equipment across the organisation. What we're looking for: Experience in IT support (1st/2nd line). Strong knowledge of Windows OS and Microsoft 365. Great communication and customer service skills. Education sector experience and knowledge of Active Directory are desirable. This is a fantastic opportunity to join a supportive IT team and make a real impact on teaching and learning.

Systems Support Technician Location: Brentwood, Essex Salary: 27,500 Working Hours: Monday - Friday 9.00am - 5.00pm Benefits: 25 days holiday + Bank Holidays, company pension, private medical insurance, life assurance scheme, additional payment and long service days after 5 years' service and EAP service (free counselling and guidance for employees) You must be a car driver with access to your own vehicle as occasional travel to other sites may be required We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction. Key Responsibilities Install, configure, and maintain Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line support via the IT Service Desk. Support users in both physical and virtualised (VMWare) environments. Configure and install hardware and software for desktop and mobile devices. Ensure communication systems operate efficiently and resolve incidents promptly. Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data. Provide remote support and travel between locations when required. Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel). Perform additional tasks as required by departmental and business needs. What We're Looking For Experience in IT support, particularly with Windows environments. Familiarity with virtualisation technologies (e.g., VMWare). Strong understanding of Active Directory and Exchange administration. Excellent problem-solving and communication skills. Willingness to travel and support remote offices. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job: Senior IT Technician Location: Bournemouth Salary: £32,000 - £35,000 Working hours Permanent, term time only plus 8 weeks as agreed, Mon - Fri 37.5 hours per week 8.00 am - 4.30 pm with 1 hour for lunch Purpose: As the Senior IT Technician you will form part of the team which provides an outstanding support provision in the usage of ICT equipment and services to enable outstanding teaching and learning as well as school administration. To promote the effective use of ICT across the school in coordination with the Headteacher , ICT & E-Learning Team and the Teaching Staff. Duties and Responsibilities of the Senior IT Technician Line manage the IT Technician, providing guidance, support, and inspiration; lead performance through regular supervision and annual appraisals, fostering professional development and engagement. Manage the asset management system for ICT resource, including maintaining an accurate inventory of equipment. Add and remove items when needed. Manage the School's management information system (iSams) including user permissions, training and support Manage access to the School's ICT network, creating user accounts and ensuring appropriate access rights in line with the School's policies Liase with the external support regarding management of school systems, hardware and software. Work with the external support to implement new projects to improve ICT provision in the school. Providing 1st and 2nd line IT support to users who have raised tickets through the IT helpdesk, via telephone or face to face - and ensuring personnel are kept regularly updated on the progress of their issue. Creating, maintaining and disabling various user accounts for multiple systems for staff and pupils. Replacing projector lamps, cleaning filters and supporting users with Promethean Activpanels. Creating various guides to assist users with setting up and/or using systems/equipment. To replace consumables and replace/upgrade hardware. Installation and maintenance of IT and Networking Hardware such as Projectors, Interactive Whiteboards, Promethean screens, Wi-Fi APs, Switches, Telephones, Desktops & Laptops and Peripherals etc. Liaising with the Events Co-ordinator weekly to know what events are taking place, and supporting those events (including supporting staff, pupils and external visitors in the use of IT and AV equipment). Please note: some events occasionally fall outside of normal working hours and will occur in the evenings or at the weekend. Working with unique equipment in our STEAM hub, incorporating interactive wall, interactive floor, projectors, PCs, hologram boxes, sound and lighting systems. Software deployment & regular updates/upgrades Working closely with the external escalation IT company to support projects and future development. Duties and Responsibilities - E-learning To possess a good understanding of iOS software and relevant apps To assist in the management of the Mobile Device Management System (JAMF Pro) To carry out initial setup of iPads and Apple IDs (for pupils joining within the School year) and reissuing leavers' iPads. To follow the process required for broken/lost/malfunctioning devices To check, install, update and remove apps as and when necessary Assist in supporting teachers, pupils and other staff in their use of iPads Assist in providing front line support for users through the ticketing system Keep auditing information and associated records up to date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and Apple MacOS Ventura Operating Systems. Experience of Microsoft Office, Office 365 and Google Docs, Sheets and Slides. Experience of hardware upgrades / removals. Understanding of Audio/Visual equipment (such as Projectors and Speakers). A calm, polite and professional etiquette alongside great communication skills. Be a quick learner and be able to apply knowledge in new situations. Be able to work with a wide variety of people, of different ages and technical ability. Be prepared to seek support when an unknown situation arises to ensure good service is provided to all users. Possess a polite and approachable manner, and to have good self-management and timekeeping skills, as well as a proactive attitude. Be prepared to respond to helpdesk tickets by visiting the customer and providing them face to face support. Experience with Google Workspace and Apps such as Gmail, Calendar, Drive etc. Experience with Microsoft 365 Experience with Microsoft Azure Experience with Microsoft Hyper-V The ability to change a projector/projector components Previous use of network equipment such as HP/Aruba Switches and Unifi WiFi Comptia A+ Certification Previous use of creating custom Windows images/cloning and deployment. Knowledge of the use of iPads as teaching and learning devices Previous experience of working in an educational environment would be an advantage. Understand the need to complete a task to ensure that all users are fully supported. Are you an experienced Senior IT Technician looking for your next role and a lovely working environment, then get in touch as immediate interviews are being offered. We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.