As a Senior Night Care Worker in our care home, you will help lead the delivery of safe and consistent care overnight. Supporting both residents and colleagues, you will ensure the night shift runs smoothly and residents receive the care and reassurance they need. What your night will look like Supporting residents with personal and intimate care overnight Administering medication in line with procedures Carrying out regular wellbeing checks Responding to call bells and providing reassurance Monitoring residents' health and reporting any changes Supporting and guiding colleagues during the shift Completing night reports and care documentation Maintaining a calm and safe environment overnight About you You will bring experience in care and the confidence to support colleagues within a senior role overnight. You will demonstrate patience, reliability and a commitment to maintaining high standards of care. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are ready to take on a senior night role supporting high quality care, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 16, 2026
Full time
As a Senior Night Care Worker in our care home, you will help lead the delivery of safe and consistent care overnight. Supporting both residents and colleagues, you will ensure the night shift runs smoothly and residents receive the care and reassurance they need. What your night will look like Supporting residents with personal and intimate care overnight Administering medication in line with procedures Carrying out regular wellbeing checks Responding to call bells and providing reassurance Monitoring residents' health and reporting any changes Supporting and guiding colleagues during the shift Completing night reports and care documentation Maintaining a calm and safe environment overnight About you You will bring experience in care and the confidence to support colleagues within a senior role overnight. You will demonstrate patience, reliability and a commitment to maintaining high standards of care. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are ready to take on a senior night role supporting high quality care, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
As a Care Worker in our care home, you will play a key role in supporting older people to live safely, comfortably and with dignity each day. Working as part of a supportive team, you will provide practical care and reassurance while helping create a calm and welcoming environment for the people who live here. What your day will look like Supporting residents with personal and intimate care in a respectful and dignified way Acting as a key worker for named residents and contributing to care plans Encouraging physical activity, independence and social engagement Supporting residents with meals, hydration and nutrition Maintaining a clean, safe and comfortable environment Completing daily records and reports accurately Working alongside colleagues, health professionals and families Working on a rota that includes weekends About you You will bring patience, empathy and a genuine commitment to supporting older people to live well. You will understand the importance of building trusting relationships and delivering person centred care that respects dignity and independence. Experience in care is helpful but not essential, as full training and support will be provided. Basic IT skills are required for recording information and completing training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Funded SVQ Level 3 qualification where required Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a role where your work makes a real difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Supp
May 16, 2026
Full time
As a Care Worker in our care home, you will play a key role in supporting older people to live safely, comfortably and with dignity each day. Working as part of a supportive team, you will provide practical care and reassurance while helping create a calm and welcoming environment for the people who live here. What your day will look like Supporting residents with personal and intimate care in a respectful and dignified way Acting as a key worker for named residents and contributing to care plans Encouraging physical activity, independence and social engagement Supporting residents with meals, hydration and nutrition Maintaining a clean, safe and comfortable environment Completing daily records and reports accurately Working alongside colleagues, health professionals and families Working on a rota that includes weekends About you You will bring patience, empathy and a genuine commitment to supporting older people to live well. You will understand the importance of building trusting relationships and delivering person centred care that respects dignity and independence. Experience in care is helpful but not essential, as full training and support will be provided. Basic IT skills are required for recording information and completing training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Funded SVQ Level 3 qualification where required Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a role where your work makes a real difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Supp
Day Concierge 7am to 7pm, 4 days on 4 days off Stratford, London E15 £12.71 per hour plus holiday pay at 12.07% We are currently seeking a professional and reliable and dependable Day Concierge to join a residential development in East London. The role involves managing the concierge desk, monitoring CCTV and the fire panel, welcoming residents and visitors, handling deliveries, and carrying out regular patrols throughout all blocks, external areas, car parks and plant rooms to ensure everything is safe and in order. A detailed written handover at the end of each shift is essential, including patrols completed, breaks taken, CCTV monitoring, any anti-social behaviour, alarms or incidents. Candidates should be proactive, well organised, computer literate and confident liaising with management. This role will be on a temporary basis although it could lead to permanent but no guarantee! Start ASAP!
May 16, 2026
Seasonal
Day Concierge 7am to 7pm, 4 days on 4 days off Stratford, London E15 £12.71 per hour plus holiday pay at 12.07% We are currently seeking a professional and reliable and dependable Day Concierge to join a residential development in East London. The role involves managing the concierge desk, monitoring CCTV and the fire panel, welcoming residents and visitors, handling deliveries, and carrying out regular patrols throughout all blocks, external areas, car parks and plant rooms to ensure everything is safe and in order. A detailed written handover at the end of each shift is essential, including patrols completed, breaks taken, CCTV monitoring, any anti-social behaviour, alarms or incidents. Candidates should be proactive, well organised, computer literate and confident liaising with management. This role will be on a temporary basis although it could lead to permanent but no guarantee! Start ASAP!
At Daisy Chain, we believe every child and family deserves to feel welcomed, supported, and understood. We're looking for a compassionate and motivated Team Leader to help create a nurturing environment where children can thrive and families feel truly included. About the role As our Team Leader, you'll take the lead in the daytoday running of the service, ensuring that every child and family who walks through our doors experiences safety, warmth, and genuine connection. Working closely with the Project Coordinator, you'll guide staff and volunteers, build strong relationships with families, and help shape a service rooted in relational practice and Christian values. You'll play a key role in supporting families facing challenges, linking with partner agencies, and ensuring our work reflects the GIRFEC wellbeing indicators helping children feel safe, nurtured, respected, and included. You will Lead daily operations to ensure the service runs smoothly, safely, and in line with CrossReach policies. Build trusting relationships with children, parents, and carers, offering support, guidance, and advocacy. Support and supervise staff, students, and volunteers to deliver highquality, relational practice. Work alongside partner agencies to ensure families receive the right support at the right time. Contribute to planning and development, helping shape the future direction of the service. Carry out quality assurance, ensuring safeguarding, health & safety, and recordkeeping standards are met. Promote our Christian ethos, supporting spiritual wellbeing and contributing to a compassionate, faithbased culture. What you'll bring Experience working with children and families in a social care setting. Strong interpersonal skills and the ability to build meaningful, supportive relationships. Confidence in leading a small team and supporting volunteers. A calm, reflective approach and a commitment to inclusion, advocacy, and relational practice. The ability to work both independently and collaboratively. An active Christian faith, and the ability to uphold and contribute to our Christian ethos (an occupational requirement under the Equality Act 2010). A qualification in Social Work, Social Care, or Early Years. (Desirable) Knowledge of child development, attachment theory, and local family support resources. What we offer A role where your leadership and compassion can make a lasting difference to children and families. Opportunities for ongoing training, development, and reflective practice. A supportive team who share your passion for helping families feel safe, valued, and connected. If you're ready to help shape a service where children and families feel truly seen and supported, we'd love to hear from you. Apply today and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process
May 16, 2026
Full time
At Daisy Chain, we believe every child and family deserves to feel welcomed, supported, and understood. We're looking for a compassionate and motivated Team Leader to help create a nurturing environment where children can thrive and families feel truly included. About the role As our Team Leader, you'll take the lead in the daytoday running of the service, ensuring that every child and family who walks through our doors experiences safety, warmth, and genuine connection. Working closely with the Project Coordinator, you'll guide staff and volunteers, build strong relationships with families, and help shape a service rooted in relational practice and Christian values. You'll play a key role in supporting families facing challenges, linking with partner agencies, and ensuring our work reflects the GIRFEC wellbeing indicators helping children feel safe, nurtured, respected, and included. You will Lead daily operations to ensure the service runs smoothly, safely, and in line with CrossReach policies. Build trusting relationships with children, parents, and carers, offering support, guidance, and advocacy. Support and supervise staff, students, and volunteers to deliver highquality, relational practice. Work alongside partner agencies to ensure families receive the right support at the right time. Contribute to planning and development, helping shape the future direction of the service. Carry out quality assurance, ensuring safeguarding, health & safety, and recordkeeping standards are met. Promote our Christian ethos, supporting spiritual wellbeing and contributing to a compassionate, faithbased culture. What you'll bring Experience working with children and families in a social care setting. Strong interpersonal skills and the ability to build meaningful, supportive relationships. Confidence in leading a small team and supporting volunteers. A calm, reflective approach and a commitment to inclusion, advocacy, and relational practice. The ability to work both independently and collaboratively. An active Christian faith, and the ability to uphold and contribute to our Christian ethos (an occupational requirement under the Equality Act 2010). A qualification in Social Work, Social Care, or Early Years. (Desirable) Knowledge of child development, attachment theory, and local family support resources. What we offer A role where your leadership and compassion can make a lasting difference to children and families. Opportunities for ongoing training, development, and reflective practice. A supportive team who share your passion for helping families feel safe, valued, and connected. If you're ready to help shape a service where children and families feel truly seen and supported, we'd love to hear from you. Apply today and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
May 16, 2026
Full time
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
As a Senior Night Care Worker in our care home, you will support older people overnight while helping guide colleagues and maintain high standards of care. You will play an important role in ensuring residents remain safe, comfortable and well supported throughout the night. What your night will look like Supporting residents with personal and intimate care where required Administering and overseeing medication in line with procedures Carrying out regular wellbeing checks throughout the night Responding to call bells and supporting comfort needs Monitoring residents' health and escalating concerns where needed Supporting and guiding colleagues during the shift Completing accurate care records and night reports Supporting a calm and safe environment overnight About you You will bring strong care experience and a calm, confident approach to working overnight. You will be comfortable supporting colleagues and helping maintain consistent care standards during the night shift. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a senior night role where you can support residents and guide colleagues, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 15, 2026
Full time
As a Senior Night Care Worker in our care home, you will support older people overnight while helping guide colleagues and maintain high standards of care. You will play an important role in ensuring residents remain safe, comfortable and well supported throughout the night. What your night will look like Supporting residents with personal and intimate care where required Administering and overseeing medication in line with procedures Carrying out regular wellbeing checks throughout the night Responding to call bells and supporting comfort needs Monitoring residents' health and escalating concerns where needed Supporting and guiding colleagues during the shift Completing accurate care records and night reports Supporting a calm and safe environment overnight About you You will bring strong care experience and a calm, confident approach to working overnight. You will be comfortable supporting colleagues and helping maintain consistent care standards during the night shift. You will hold an SVQ Level 3 in Health and Social Care. Basic IT skills are required for completing records and mandatory training. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a senior night role where you can support residents and guide colleagues, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
We currently have an exciting opportunity for a Day Concierge/Porter to work in our residential development based in Rotherhithe (SE16), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You'll be a people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Key Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required providing exceptional customer service. Manage all deliveries to the main reception desk, receiving, recording, storing and delivering all post and parcels. Carry out regular patrols of the building, reporting all security, health & safety issues, incidents and complaints, taking appropriate action in the event of an emergency. Communicate with leaseholders and managing agents in an attentive and personable manner. Report all repairs and maintenance issues to the Estate Management Team, including fire alarm panels, emergency lighting, dry risers and/or smoke detection systems which are found beeping or faulty. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Ensure effective security of residents and the building at all times including monitoring CCTV if SIA licence is held. Obtain and provide meter reads for all communal meters, complete weekly lift line testing reporting. Shift Pattern and hours: Monday to Friday / 08:00-15:00 Rate of pay: £26,936 per annum or £14.80 per hour Location: Rotherhithe (nearest station is Surrey Quays on the Windrush line) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
May 15, 2026
Full time
We currently have an exciting opportunity for a Day Concierge/Porter to work in our residential development based in Rotherhithe (SE16), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You'll be a people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Key Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required providing exceptional customer service. Manage all deliveries to the main reception desk, receiving, recording, storing and delivering all post and parcels. Carry out regular patrols of the building, reporting all security, health & safety issues, incidents and complaints, taking appropriate action in the event of an emergency. Communicate with leaseholders and managing agents in an attentive and personable manner. Report all repairs and maintenance issues to the Estate Management Team, including fire alarm panels, emergency lighting, dry risers and/or smoke detection systems which are found beeping or faulty. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Ensure effective security of residents and the building at all times including monitoring CCTV if SIA licence is held. Obtain and provide meter reads for all communal meters, complete weekly lift line testing reporting. Shift Pattern and hours: Monday to Friday / 08:00-15:00 Rate of pay: £26,936 per annum or £14.80 per hour Location: Rotherhithe (nearest station is Surrey Quays on the Windrush line) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
Senior Associate Director - Rural Surveying Location: Cirencester (hybrid & remote working available) Package: Car allowance Bonus scheme Extensive private client portfolio About My Client My client is one of the UK's most prestigious names in rural surveying - a nationally recognised firm with an exceptional track record in private client advisory. Known for structured career progression and one of the most comprehensive benefits packages in the industry, they are continuing to expand throughout 2025. They are now seeking an MRICS-qualified Rural Surveyor to join as a Senior Associate Director in London, with the flexibility to focus on estate management, valuations, or a bespoke mix of both. The Role This is a senior leadership opportunity, working across some of the most distinguished rural portfolios. The role offers scope to shape client strategy, manage complex assets, and develop strong long-term relationships. Key areas of responsibility include: Leading the management of high-value rural and mixed-use estates. Advising on landlord and tenant matters across agricultural, residential, and commercial properties. Delivering strategic planning, diversification projects, and long-term asset management plans. Providing financial oversight including budgets, reporting, and performance monitoring. Managing employees and contractors to ensure seamless delivery of client services. Conducting and overseeing rural valuations where required. The role offers hybrid working, autonomy, and exposure to prestigious private clients. What's on Offer Core Package Exceptional salary package + generous car allowance or company vehicle Discretionary annual bonus RICS fees paid Defined progression pathways and CPD support Annual Leave & Lifestyle 27+ days annual leave plus bank holidays Option to purchase additional leave Volunteering days and community engagement opportunities Regular socials, charity events, and cultural activities Health & Wellbeing Private medical cover Health screening and wellbeing support services Gym membership discounts Eye care vouchers Financial & Security Excellent pension scheme Life assurance (8x salary) Group income protection Share incentive plan Interest-free season ticket loan Retail and travel discounts Cycle to Work scheme Travel insurance and concierge service Kids Pass and Open Fairways golf card Access to mortgage and financial advice What You'll Need MRICS qualification. Strong rural background, whether from private practice or a resident agent role. Proven ability to manage complex estates and high-net-worth client relationships. Commercially astute with excellent communication skills. Experience in valuations, planning, or project delivery advantageous. Summary This is a high-trust, senior role with one of the most respected rural teams in the country. It offers flexibility, career progression, and the chance to work with truly premium rural assets - all from a London base with hybrid working options.
May 15, 2026
Full time
Senior Associate Director - Rural Surveying Location: Cirencester (hybrid & remote working available) Package: Car allowance Bonus scheme Extensive private client portfolio About My Client My client is one of the UK's most prestigious names in rural surveying - a nationally recognised firm with an exceptional track record in private client advisory. Known for structured career progression and one of the most comprehensive benefits packages in the industry, they are continuing to expand throughout 2025. They are now seeking an MRICS-qualified Rural Surveyor to join as a Senior Associate Director in London, with the flexibility to focus on estate management, valuations, or a bespoke mix of both. The Role This is a senior leadership opportunity, working across some of the most distinguished rural portfolios. The role offers scope to shape client strategy, manage complex assets, and develop strong long-term relationships. Key areas of responsibility include: Leading the management of high-value rural and mixed-use estates. Advising on landlord and tenant matters across agricultural, residential, and commercial properties. Delivering strategic planning, diversification projects, and long-term asset management plans. Providing financial oversight including budgets, reporting, and performance monitoring. Managing employees and contractors to ensure seamless delivery of client services. Conducting and overseeing rural valuations where required. The role offers hybrid working, autonomy, and exposure to prestigious private clients. What's on Offer Core Package Exceptional salary package + generous car allowance or company vehicle Discretionary annual bonus RICS fees paid Defined progression pathways and CPD support Annual Leave & Lifestyle 27+ days annual leave plus bank holidays Option to purchase additional leave Volunteering days and community engagement opportunities Regular socials, charity events, and cultural activities Health & Wellbeing Private medical cover Health screening and wellbeing support services Gym membership discounts Eye care vouchers Financial & Security Excellent pension scheme Life assurance (8x salary) Group income protection Share incentive plan Interest-free season ticket loan Retail and travel discounts Cycle to Work scheme Travel insurance and concierge service Kids Pass and Open Fairways golf card Access to mortgage and financial advice What You'll Need MRICS qualification. Strong rural background, whether from private practice or a resident agent role. Proven ability to manage complex estates and high-net-worth client relationships. Commercially astute with excellent communication skills. Experience in valuations, planning, or project delivery advantageous. Summary This is a high-trust, senior role with one of the most respected rural teams in the country. It offers flexibility, career progression, and the chance to work with truly premium rural assets - all from a London base with hybrid working options.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Host to join the team located in Epsom, Surrey . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
May 15, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Host to join the team located in Epsom, Surrey . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Resident Services Manager - Luxury Residential Development Hours: Monday - Friday, 08:00 - 17:00 (flexibility required) Reporting to: General Manager We are seeking an experienced and highly polished Resident Services Manager to lead front of house operations within a high-end, luxury residential development. This is a pivotal role responsible for delivering a seamless, five-star resident experience, while overseeing all concierge and amenity services. The successful candidate will be a natural leader, highly organised, and passionate about service excellence within a premium environment. The Role As Resident Services Manager, you will act as the face of the development, ensuring exceptional service delivery across all resident touchpoints. You will lead, develop, and support the front of house team, while maintaining the highest standards across concierge services, amenities, and resident engagement. You will work closely with senior management to implement procedures, drive service standards, and ensure the smooth day-to-day operation of the building. Key Responsibilities Lead and manage the front of house team, including concierge staff Conduct regular performance reviews, training, and ongoing team development Oversee all resident services, ensuring a consistently high standard across all areas Act as a key point of contact for residents, handling requests with a proactive and personalised approach Coordinate lifestyle services such as transport, dining, events, and external bookings Ensure all front of house and communal areas are maintained to impeccable standards Carry out regular site inspections and ensure full compliance with Health & Safety procedures Support security awareness across the development, maintaining a safe and secure environment Provide hands-on support to the concierge desk when required Build strong relationships with residents, colleagues, and external partners Liaise with local service providers to enhance resident experience Work collaboratively with the wider building management team Assist with budgeting processes and operational planning Maintain a visible presence across the development, engaging regularly with residents and staff Requirements Proven experience in a management-level, guest-facing role within luxury residential or hospitality Strong leadership skills with experience managing and developing teams Excellent organisational, communication, and interpersonal skills High level of professionalism with a proactive, service-driven mindset Strong understanding of Health & Safety regulations and best practice Ability to manage multiple priorities and perform under pressure Commercial awareness and ability to contribute to operational planning Discreet, trustworthy, and confident handling sensitive situations Impeccable presentation and attention to detail Fluent in English (additional languages advantageous) Eligible to work in the UK
May 15, 2026
Full time
Resident Services Manager - Luxury Residential Development Hours: Monday - Friday, 08:00 - 17:00 (flexibility required) Reporting to: General Manager We are seeking an experienced and highly polished Resident Services Manager to lead front of house operations within a high-end, luxury residential development. This is a pivotal role responsible for delivering a seamless, five-star resident experience, while overseeing all concierge and amenity services. The successful candidate will be a natural leader, highly organised, and passionate about service excellence within a premium environment. The Role As Resident Services Manager, you will act as the face of the development, ensuring exceptional service delivery across all resident touchpoints. You will lead, develop, and support the front of house team, while maintaining the highest standards across concierge services, amenities, and resident engagement. You will work closely with senior management to implement procedures, drive service standards, and ensure the smooth day-to-day operation of the building. Key Responsibilities Lead and manage the front of house team, including concierge staff Conduct regular performance reviews, training, and ongoing team development Oversee all resident services, ensuring a consistently high standard across all areas Act as a key point of contact for residents, handling requests with a proactive and personalised approach Coordinate lifestyle services such as transport, dining, events, and external bookings Ensure all front of house and communal areas are maintained to impeccable standards Carry out regular site inspections and ensure full compliance with Health & Safety procedures Support security awareness across the development, maintaining a safe and secure environment Provide hands-on support to the concierge desk when required Build strong relationships with residents, colleagues, and external partners Liaise with local service providers to enhance resident experience Work collaboratively with the wider building management team Assist with budgeting processes and operational planning Maintain a visible presence across the development, engaging regularly with residents and staff Requirements Proven experience in a management-level, guest-facing role within luxury residential or hospitality Strong leadership skills with experience managing and developing teams Excellent organisational, communication, and interpersonal skills High level of professionalism with a proactive, service-driven mindset Strong understanding of Health & Safety regulations and best practice Ability to manage multiple priorities and perform under pressure Commercial awareness and ability to contribute to operational planning Discreet, trustworthy, and confident handling sensitive situations Impeccable presentation and attention to detail Fluent in English (additional languages advantageous) Eligible to work in the UK
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Python Developer Location: Glasgow (Hybrid - 3 days in the office) Contract: 1 year Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and design strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. We are seeking a Python Developer with expertise in Java or Python programming and database technologies to support a global Front Office team in a leading investment bank. The role focuses on data governance, data lineage, and enterprise database management, ensuring that critical datasets and workflows are properly documented, monitored, and automated. The successful candidate will collaborate with governance, architecture, and technology teams to maintain high-quality, compliant data practices, implement automation for data cataloguing, and provide actionable insights across complex systems. Key Responsibilities Develop and maintain data pipelines, data catalogues, and data lineage systems. Implement solutions using Java or Python to automate discovery, documentation, and monitoring of datasets. Work with relational and non-relational databases including Sybase, IBM DB2, SQL, and MongoDB. Collaborate with data governance teams to ensure compliance, data quality, and consistent standards. Create and maintain data flow documentation and architecture diagrams for key enterprise datasets. Leverage AI/LLM tools (eg, GitHub Copilot, ChatGPT, Claude) to improve automation and analysis of data processes. Analyse code and database queries to understand data movement and usage across multiple systems. Provide clear documentation and communicate technical insights to stakeholders. Required Skills & Experience Strong programming skills in Java or Python (C++ is a plus). Hands-on experience with databases (Sybase, IBM DB2, SQL, MongoDB) and understanding of complex queries. Experience with data governance, metadata management, or data lineage tools. Familiarity with version control systems and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to read code and understand data flows. Effective communication skills for documentation and stakeholder interaction. Experience with financial services or investment banking data environments is beneficial. Desired Skills Exposure to Equity Derivatives or Equity Swap business is advantageous. Knowledge of automated testing methodologies such as TDD or BDD. Experience applying AI/ML tools for data automation. Working Environment You will be part of a global Front Office technology team, delivering solutions for high-value trading and investment operations. This role offers career progression, exposure to complex enterprise data systems, and opportunities to implement innovative automation solutions in a collaborative, fast-paced environment. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
May 15, 2026
Contractor
Python Developer Location: Glasgow (Hybrid - 3 days in the office) Contract: 1 year Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and design strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. We are seeking a Python Developer with expertise in Java or Python programming and database technologies to support a global Front Office team in a leading investment bank. The role focuses on data governance, data lineage, and enterprise database management, ensuring that critical datasets and workflows are properly documented, monitored, and automated. The successful candidate will collaborate with governance, architecture, and technology teams to maintain high-quality, compliant data practices, implement automation for data cataloguing, and provide actionable insights across complex systems. Key Responsibilities Develop and maintain data pipelines, data catalogues, and data lineage systems. Implement solutions using Java or Python to automate discovery, documentation, and monitoring of datasets. Work with relational and non-relational databases including Sybase, IBM DB2, SQL, and MongoDB. Collaborate with data governance teams to ensure compliance, data quality, and consistent standards. Create and maintain data flow documentation and architecture diagrams for key enterprise datasets. Leverage AI/LLM tools (eg, GitHub Copilot, ChatGPT, Claude) to improve automation and analysis of data processes. Analyse code and database queries to understand data movement and usage across multiple systems. Provide clear documentation and communicate technical insights to stakeholders. Required Skills & Experience Strong programming skills in Java or Python (C++ is a plus). Hands-on experience with databases (Sybase, IBM DB2, SQL, MongoDB) and understanding of complex queries. Experience with data governance, metadata management, or data lineage tools. Familiarity with version control systems and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to read code and understand data flows. Effective communication skills for documentation and stakeholder interaction. Experience with financial services or investment banking data environments is beneficial. Desired Skills Exposure to Equity Derivatives or Equity Swap business is advantageous. Knowledge of automated testing methodologies such as TDD or BDD. Experience applying AI/ML tools for data automation. Working Environment You will be part of a global Front Office technology team, delivering solutions for high-value trading and investment operations. This role offers career progression, exposure to complex enterprise data systems, and opportunities to implement innovative automation solutions in a collaborative, fast-paced environment. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Workiva Wdesk Specialist Location: London Role Type: Contract Work Setup: Hybrid - 3 days in office Who We Are Anglo American is a global mining company producing essential materials used in infrastructure, manufacturing, and technology. Operating across multiple regions, the organisation focuses on responsible resource development, safety, and sustainable practices while supporting the communities where it operates. What You'll Do This role focuses on supporting Workiva Wdesk solutions, with additional responsibility within the FinOps Systems team. The role will initially operate under the Wdesk Specialist, but is expected to become increasingly independent over time. Support day-to-day use of Wdesk across our client's organisation. Coordinate and prioritise change requests with key stakeholders and the support partner, ensuring timely delivery in line with agreed processes while maintaining service continuity and managing risk. Oversee roll-forward, releases, and reporting cycle preparation. Identify and support process and system improvements with workspace owners. Manage incidents, outages, and vendor upgrades, ensuring clear communication. Ensure compliance with controls, compliance, audit requirements, and SOC reviews. Provide subject matter expertise and support system design and optimisation. Maintain documentation and deliver training materials and sessions. Optimise partner capability and capacity, review vendor delivery, and support renewals for vendor support and software agreements across the FinOps scope. Support colleagues in using Vivantio by managing change and sharing best practice. What You Bring Background and understanding of finance systems and internal control Experience in finance operations would be beneficial, including the filing of financial statements and SEC filings Strong stakeholder management and business partnering skills. Ability to translate business needs into technical requirements. Experience in change management with good understanding of process improvement and system optimisation. Strong attention to detail and ability to work under pressure Flexible to work across multiple time zones. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
May 15, 2026
Contractor
Workiva Wdesk Specialist Location: London Role Type: Contract Work Setup: Hybrid - 3 days in office Who We Are Anglo American is a global mining company producing essential materials used in infrastructure, manufacturing, and technology. Operating across multiple regions, the organisation focuses on responsible resource development, safety, and sustainable practices while supporting the communities where it operates. What You'll Do This role focuses on supporting Workiva Wdesk solutions, with additional responsibility within the FinOps Systems team. The role will initially operate under the Wdesk Specialist, but is expected to become increasingly independent over time. Support day-to-day use of Wdesk across our client's organisation. Coordinate and prioritise change requests with key stakeholders and the support partner, ensuring timely delivery in line with agreed processes while maintaining service continuity and managing risk. Oversee roll-forward, releases, and reporting cycle preparation. Identify and support process and system improvements with workspace owners. Manage incidents, outages, and vendor upgrades, ensuring clear communication. Ensure compliance with controls, compliance, audit requirements, and SOC reviews. Provide subject matter expertise and support system design and optimisation. Maintain documentation and deliver training materials and sessions. Optimise partner capability and capacity, review vendor delivery, and support renewals for vendor support and software agreements across the FinOps scope. Support colleagues in using Vivantio by managing change and sharing best practice. What You Bring Background and understanding of finance systems and internal control Experience in finance operations would be beneficial, including the filing of financial statements and SEC filings Strong stakeholder management and business partnering skills. Ability to translate business needs into technical requirements. Experience in change management with good understanding of process improvement and system optimisation. Strong attention to detail and ability to work under pressure Flexible to work across multiple time zones. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
We currently have an exciting opportunity for an Afternoon Concierge/Porter to work in our residential development based in Rotherhithe (SE16), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You'll be a people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Key Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required providing exceptional customer service. Manage all deliveries to the main reception desk, receiving, recording, storing and delivering all post and parcels. Carry out regular patrols of the building, reporting all security, health & safety issues, incidents and complaints, taking appropriate action in the event of an emergency. Communicate with leaseholders and managing agents in an attentive and personable manner. Report all repairs and maintenance issues to the Estate Management Team, including fire alarm panels, emergency lighting, dry risers and/or smoke detection systems which are found beeping or faulty. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Ensure effective security of residents and the building at all times including monitoring CCTV if SIA licence is held. Obtain and provide meter reads for all communal meters, complete weekly lift line testing reporting. Shift Pattern and hours: Monday to Thursday / 15:00-21:00; Friday & Saturday / 15:00-00:00 (42 hours) Rate of pay: £32,323 per annum or £14.80 per hour Location: Rotherhithe (nearest station is Surrey Quays on the Windrush line) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
May 15, 2026
Full time
We currently have an exciting opportunity for an Afternoon Concierge/Porter to work in our residential development based in Rotherhithe (SE16), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You'll be a people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Key Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required providing exceptional customer service. Manage all deliveries to the main reception desk, receiving, recording, storing and delivering all post and parcels. Carry out regular patrols of the building, reporting all security, health & safety issues, incidents and complaints, taking appropriate action in the event of an emergency. Communicate with leaseholders and managing agents in an attentive and personable manner. Report all repairs and maintenance issues to the Estate Management Team, including fire alarm panels, emergency lighting, dry risers and/or smoke detection systems which are found beeping or faulty. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Ensure effective security of residents and the building at all times including monitoring CCTV if SIA licence is held. Obtain and provide meter reads for all communal meters, complete weekly lift line testing reporting. Shift Pattern and hours: Monday to Thursday / 15:00-21:00; Friday & Saturday / 15:00-00:00 (42 hours) Rate of pay: £32,323 per annum or £14.80 per hour Location: Rotherhithe (nearest station is Surrey Quays on the Windrush line) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
As a Housekeeper in our service, you will help maintain a clean and comfortable environment that supports the wellbeing of the people who live here. Working alongside colleagues, you will help ensure the service remains safe, organised and welcoming each day. What your day will look like Cleaning bedrooms, bathrooms and shared areas Supporting laundry duties including bedding, towels and clothing Maintaining cleaning schedules and routines Following infection prevention and control guidance Using cleaning materials and equipment safely Reporting maintenance issues where identified Keeping storage areas organised and stocked Supporting a tidy and welcoming environment About you You will be dependable and able to work independently while maintaining consistent cleaning standards. You will understand the importance of cleanliness within a care environment and take pride in your work. Previous housekeeping or cleaning experience is welcome but not essential, as training will be provided. Basic IT skills are required for mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you are looking for a practical role where your work makes a visible difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 15, 2026
Full time
As a Housekeeper in our service, you will help maintain a clean and comfortable environment that supports the wellbeing of the people who live here. Working alongside colleagues, you will help ensure the service remains safe, organised and welcoming each day. What your day will look like Cleaning bedrooms, bathrooms and shared areas Supporting laundry duties including bedding, towels and clothing Maintaining cleaning schedules and routines Following infection prevention and control guidance Using cleaning materials and equipment safely Reporting maintenance issues where identified Keeping storage areas organised and stocked Supporting a tidy and welcoming environment About you You will be dependable and able to work independently while maintaining consistent cleaning standards. You will understand the importance of cleanliness within a care environment and take pride in your work. Previous housekeeping or cleaning experience is welcome but not essential, as training will be provided. Basic IT skills are required for mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you are looking for a practical role where your work makes a visible difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
As a Care Worker in our care home, you will play a key role in supporting older people to live safely, comfortably and with dignity each day. Working as part of a supportive team, you will provide practical care and reassurance while helping create a calm and welcoming environment for the people who live here. What your day will look like Supporting residents with personal and intimate care in a respectful and dignified way Acting as a key worker for named residents and contributing to care plans Encouraging physical activity, independence and social engagement Supporting residents with meals, hydration and nutrition Maintaining a clean, safe and comfortable environment Completing daily records and reports accurately Working alongside colleagues, health professionals and families Working on a rota that includes weekends About you You will bring patience, empathy and a genuine commitment to supporting older people to live well. You will understand the importance of building trusting relationships and delivering person centred care that respects dignity and independence. Experience in care is helpful but not essential, as full training and support will be provided. Basic IT skills are required for recording information and completing training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Funded SVQ Level 3 qualification where required Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a role where your work makes a real difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Supp
May 15, 2026
Full time
As a Care Worker in our care home, you will play a key role in supporting older people to live safely, comfortably and with dignity each day. Working as part of a supportive team, you will provide practical care and reassurance while helping create a calm and welcoming environment for the people who live here. What your day will look like Supporting residents with personal and intimate care in a respectful and dignified way Acting as a key worker for named residents and contributing to care plans Encouraging physical activity, independence and social engagement Supporting residents with meals, hydration and nutrition Maintaining a clean, safe and comfortable environment Completing daily records and reports accurately Working alongside colleagues, health professionals and families Working on a rota that includes weekends About you You will bring patience, empathy and a genuine commitment to supporting older people to live well. You will understand the importance of building trusting relationships and delivering person centred care that respects dignity and independence. Experience in care is helpful but not essential, as full training and support will be provided. Basic IT skills are required for recording information and completing training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. What you will gain Full induction and training Funded SVQ Level 3 qualification where required Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance Opportunities for development and career progression If you are looking for a role where your work makes a real difference each day, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Supp
A job that feels like it matters because it does You're not just clocking in. You're showing up for someone who needs support, encouragement or a bit of routine. Whether it's helping with everyday tasks, listening when things feel overwhelming, or simply being a calm presence your work makes a real difference. You'll help people feel seen, respected and capable of taking their next steps. And you'll do it as part of a team that values care, consistency and compassion. What you'll do Provide emotional and practical support Help people build confidence and routine Support day-to-day tasks and goal setting Keep accurate records and communicate clearly Contribute to a welcoming, respectful environment What you'll need A calm, patient and thoughtful approach Good communication and basic digital skills SVQ Level 2 in Social Care or a willingness to work towards Level 3 Some experience in care or a genuine desire to learn What you'll get from the role You'll be part of a team that looks out for each other and genuinely cares. There's space to grow, support when you need it, and the chance to build skills that really matter. Most importantly, you'll go home knowing you've helped someone feel safer, stronger and more valued. Even if you don't tick every box, we'd still love to hear from you. If you're kind, thoughtful and up for learning, you could be just who we need. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 15, 2026
Full time
A job that feels like it matters because it does You're not just clocking in. You're showing up for someone who needs support, encouragement or a bit of routine. Whether it's helping with everyday tasks, listening when things feel overwhelming, or simply being a calm presence your work makes a real difference. You'll help people feel seen, respected and capable of taking their next steps. And you'll do it as part of a team that values care, consistency and compassion. What you'll do Provide emotional and practical support Help people build confidence and routine Support day-to-day tasks and goal setting Keep accurate records and communicate clearly Contribute to a welcoming, respectful environment What you'll need A calm, patient and thoughtful approach Good communication and basic digital skills SVQ Level 2 in Social Care or a willingness to work towards Level 3 Some experience in care or a genuine desire to learn What you'll get from the role You'll be part of a team that looks out for each other and genuinely cares. There's space to grow, support when you need it, and the chance to build skills that really matter. Most importantly, you'll go home knowing you've helped someone feel safer, stronger and more valued. Even if you don't tick every box, we'd still love to hear from you. If you're kind, thoughtful and up for learning, you could be just who we need. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
This role is not just about being present. You will need to stay aware of what is happening, respond when someone needs support, and manage situations calmly if someone becomes anxious or unsettled. What your night will look like Supporting individuals throughout the night, either one to one or as part of a small team Providing reassurance and support if someone wakes or is unable to settle Managing distressed or challenging behaviour in a calm and respectful way Carrying out regular checks to ensure safety and wellbeing Supporting with personal care where required Working independently and making decisions when needed Keeping accurate records About you This role could be right for you if you are patient, dependable and able to stay calm when things are not straightforward. Experience in a care or support role would be useful, especially working with challenging behaviour, but we are also open to people who bring the right approach and are willing to learn. You are comfortable working nights, can use your initiative, and understand the responsibility that comes with supporting people in their own home environment. You will be required to join the PVG Scheme and register with the SSSC. This role carries an Occupational Requirement in accordance with Part 1 of Schedule 9 of the Equality Act 2010. Therefore, we can only consider biological female applicants for this post. What we offer A supportive and experienced team Training to build your confidence and skills The opportunity to make a meaningful difference A structured role If you are looking for a night role where you can make a genuine impact, we would welcome your application. Apply now to be part of our team. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 15, 2026
Full time
This role is not just about being present. You will need to stay aware of what is happening, respond when someone needs support, and manage situations calmly if someone becomes anxious or unsettled. What your night will look like Supporting individuals throughout the night, either one to one or as part of a small team Providing reassurance and support if someone wakes or is unable to settle Managing distressed or challenging behaviour in a calm and respectful way Carrying out regular checks to ensure safety and wellbeing Supporting with personal care where required Working independently and making decisions when needed Keeping accurate records About you This role could be right for you if you are patient, dependable and able to stay calm when things are not straightforward. Experience in a care or support role would be useful, especially working with challenging behaviour, but we are also open to people who bring the right approach and are willing to learn. You are comfortable working nights, can use your initiative, and understand the responsibility that comes with supporting people in their own home environment. You will be required to join the PVG Scheme and register with the SSSC. This role carries an Occupational Requirement in accordance with Part 1 of Schedule 9 of the Equality Act 2010. Therefore, we can only consider biological female applicants for this post. What we offer A supportive and experienced team Training to build your confidence and skills The opportunity to make a meaningful difference A structured role If you are looking for a night role where you can make a genuine impact, we would welcome your application. Apply now to be part of our team. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
May 15, 2026
Full time
Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
Concierge / Security Administrative Assistant Location: Derry Job Type: Full-Time Permanent Working Hours: Monday - Friday 9am- 5pm with 1 hour lunch break Shift work, evenings, weekends, and holiday cover may be required About the Role We are seeking a professional, organised, and customer-focused Concierge / Security Administrative Assistant to join our team within a large technology manufacturing facility. As the first point of contact for visitors, clients, and employees, you will play a key role in creating a welcoming, professional, and secure front-of-house environment. Alongside reception responsibilities, you will provide valuable administrative and reporting support to the Security Management team in a fast-paced and security-conscious setting. This is an excellent opportunity for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering exceptional service. Key Responsibilities Front Desk & Visitor Management Welcome visitors professionally and ensure a positive first impression of the site Manage visitor registration, check-in processes, and badge issuance Verify identification and ensure compliance with site security procedures Answer and direct incoming calls, emails, and general enquiries efficiently Liaise with internal departments to coordinate visitor arrivals and appointments Administrative & Security Support Maintain accurate visitor logs, access records, and security documentation Provide administrative support to the Security Management team Assist with reports, presentations, and data collation Manage incoming and outgoing mail, deliveries, and courier services Coordinate meetings, calendars, and general office administration Ensure reception and office areas remain tidy, organised, and professional at all times Reporting & Presentations Compile routine and ad-hoc reports with accuracy and confidentiality Prepare and format presentations for internal and external use Use Microsoft Office applications and Microsoft Copilot effectively to support reporting tasks Customer Service & Professional Standards Deliver a consistently high standard of customer service Handle enquiries, issues, and complaints calmly and professionally Communicate effectively with colleagues across multiple departments Maintain confidentiality and adhere to all company, security, and health & safety policies Skills & Qualifications Essential GCSE Maths, English, and ICT at Grade C/4 or above (or equivalent) Proficient in Microsoft Word, Excel, PowerPoint, and MS Teams Comfortable using AI tools, particularly Microsoft Copilot Excellent communication and interpersonal skills Strong organisational skills with the ability to multitask and prioritise workloads Ability to remain calm, professional, and focused in a busy environment Desirable Previous experience in reception, concierge, administration, or security roles Familiarity with visitor management or access control systems First Aid and/or customer service training What We Offer A professional and supportive working environment Opportunity to work within a modern technology manufacturing facility Training and development opportunities A varied role combining customer service, administration, and security support
May 15, 2026
Full time
Concierge / Security Administrative Assistant Location: Derry Job Type: Full-Time Permanent Working Hours: Monday - Friday 9am- 5pm with 1 hour lunch break Shift work, evenings, weekends, and holiday cover may be required About the Role We are seeking a professional, organised, and customer-focused Concierge / Security Administrative Assistant to join our team within a large technology manufacturing facility. As the first point of contact for visitors, clients, and employees, you will play a key role in creating a welcoming, professional, and secure front-of-house environment. Alongside reception responsibilities, you will provide valuable administrative and reporting support to the Security Management team in a fast-paced and security-conscious setting. This is an excellent opportunity for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering exceptional service. Key Responsibilities Front Desk & Visitor Management Welcome visitors professionally and ensure a positive first impression of the site Manage visitor registration, check-in processes, and badge issuance Verify identification and ensure compliance with site security procedures Answer and direct incoming calls, emails, and general enquiries efficiently Liaise with internal departments to coordinate visitor arrivals and appointments Administrative & Security Support Maintain accurate visitor logs, access records, and security documentation Provide administrative support to the Security Management team Assist with reports, presentations, and data collation Manage incoming and outgoing mail, deliveries, and courier services Coordinate meetings, calendars, and general office administration Ensure reception and office areas remain tidy, organised, and professional at all times Reporting & Presentations Compile routine and ad-hoc reports with accuracy and confidentiality Prepare and format presentations for internal and external use Use Microsoft Office applications and Microsoft Copilot effectively to support reporting tasks Customer Service & Professional Standards Deliver a consistently high standard of customer service Handle enquiries, issues, and complaints calmly and professionally Communicate effectively with colleagues across multiple departments Maintain confidentiality and adhere to all company, security, and health & safety policies Skills & Qualifications Essential GCSE Maths, English, and ICT at Grade C/4 or above (or equivalent) Proficient in Microsoft Word, Excel, PowerPoint, and MS Teams Comfortable using AI tools, particularly Microsoft Copilot Excellent communication and interpersonal skills Strong organisational skills with the ability to multitask and prioritise workloads Ability to remain calm, professional, and focused in a busy environment Desirable Previous experience in reception, concierge, administration, or security roles Familiarity with visitor management or access control systems First Aid and/or customer service training What We Offer A professional and supportive working environment Opportunity to work within a modern technology manufacturing facility Training and development opportunities A varied role combining customer service, administration, and security support
