FM Team Leader (Operations) - Helpdesk Salford Temp-to-Perm 30,000 - 32,000 (depending on experience) Monday - Friday 40 hours per week We're recruiting on behalf of a well-established FM organisation for an experienced Team Leader (Operations) to support the day-to-day running of a fast-paced Command / Service Centre environment. This is a hands-on leadership role focused on people management, performance, coaching, quality, and process improvement . You'll oversee a team of administrators and schedulers, ensuring policies and procedures are followed and that contractual KPIs and internal targets are consistently achieved. The Role As Team Leader , you'll be responsible for the daily functional management of the Command Centre, ensuring service is delivered efficiently and to a high standard. You'll proactively engage, motivate, coach and develop your team, acting as the first point of escalation for operational queries and issues. Key Responsibilities Act as the initial point of escalation for Command Centre Operators Monitor and manage workloads, ensuring tasks are delivered within required timescales Conduct monthly 1:1s and quarterly performance reviews , documenting actions and development plans Maintain training documentation and complete training needs analysis to support individual and business requirements Identify service needs, process improvements, opportunities and weaknesses, acting as a key customer/staff interface Support rollout of agreed processes and implement changes to working methods and procedures Establish and maintain excellent customer relationships (internal and external) Ensure compliance with company policies, procedures and ethical principles About You Essential: Minimum 3 years' experience in a Contact Centre/Service Centre/Command Centre environment Experience working for a facilities management company or similar Proven experience in people leadership and running teams effectively Strong coaching and development capability (individuals and teams) Advanced IT skills in Microsoft Excel and Word Strong analytical and decision-making skills Customer-focused, responsive and professional Strong attention to detail and a proactive "self-starter" approach Demonstrated experience implementing, evaluating and improving business processes Apply If you're interested, please submit your CV or call Jess on (phone number removed) for more information.
May 28, 2026
Full time
FM Team Leader (Operations) - Helpdesk Salford Temp-to-Perm 30,000 - 32,000 (depending on experience) Monday - Friday 40 hours per week We're recruiting on behalf of a well-established FM organisation for an experienced Team Leader (Operations) to support the day-to-day running of a fast-paced Command / Service Centre environment. This is a hands-on leadership role focused on people management, performance, coaching, quality, and process improvement . You'll oversee a team of administrators and schedulers, ensuring policies and procedures are followed and that contractual KPIs and internal targets are consistently achieved. The Role As Team Leader , you'll be responsible for the daily functional management of the Command Centre, ensuring service is delivered efficiently and to a high standard. You'll proactively engage, motivate, coach and develop your team, acting as the first point of escalation for operational queries and issues. Key Responsibilities Act as the initial point of escalation for Command Centre Operators Monitor and manage workloads, ensuring tasks are delivered within required timescales Conduct monthly 1:1s and quarterly performance reviews , documenting actions and development plans Maintain training documentation and complete training needs analysis to support individual and business requirements Identify service needs, process improvements, opportunities and weaknesses, acting as a key customer/staff interface Support rollout of agreed processes and implement changes to working methods and procedures Establish and maintain excellent customer relationships (internal and external) Ensure compliance with company policies, procedures and ethical principles About You Essential: Minimum 3 years' experience in a Contact Centre/Service Centre/Command Centre environment Experience working for a facilities management company or similar Proven experience in people leadership and running teams effectively Strong coaching and development capability (individuals and teams) Advanced IT skills in Microsoft Excel and Word Strong analytical and decision-making skills Customer-focused, responsive and professional Strong attention to detail and a proactive "self-starter" approach Demonstrated experience implementing, evaluating and improving business processes Apply If you're interested, please submit your CV or call Jess on (phone number removed) for more information.
About the Role We are seeking a highly organized and proactive Helpdesk Technical Co-ordinator to join our growing Facilities Management (FM) team. The helpdesk acts as our central nerve center, handling end-to-end workflow processes for all estates, building maintenance, and asset management issues reported by our commercial clients. As the Technical Co-ordinator, you will be responsible for logging reactive service requests, assessing urgency, allocating tasks to the correct internal engineering teams or external contractor supply chains, and managing workloads through to completion within agreed Service Level Agreements (SLAs). Key Responsibilities Work Order Allocation: Assess incoming client requests, categorize the priority levels based on safety and business impact, and assign tasks to engineers with the correct mechanical, electrical, or structural skillsets. CAFM System Administration: Oversee and maintain the Computer-Aided Facilities Management (CAFM) system, including scheduling Planned Preventative Maintenance (PPM), updating asset registers, and modifying database records. Performance Reporting: Run daily and weekly service reports to monitor outstanding tasks, track engineer performance, and proactively chase activities to prevent SLA or KPI breaches. Contractor Management: Assist in coordinating external maintenance contracts, monitoring insurance renewals, and ensuring contractor compliance paperwork is updated in the company system. Stakeholder Communication: Act as the primary point of contact for engineers, clients, and subcontractors regarding scheduling updates, resource conflicts, or technical system queries. Person Specification Industry Experience: Proven experience working in an administration, coordination, or scheduling role within a Facilities Management (FM) or building services environment. Technical Awareness: A strong foundational knowledge of mechanical and electrical (M&E) building services to effectively understand and triage incoming maintenance faults. IT Literacy: Proficient in the Microsoft Office Suite (Word, Outlook, and especially advanced Excel for data analysis), alongside experience navigating CAFM, IWMS, or CRM data systems. Organization Skills: Exceptional time management and problem-solving abilities, with the confidence to work under pressure, juggle competing demands, and operate independently without constant oversight. Communication: Excellent written and verbal interpersonal skills, comfortable communicating with frontline trade operatives through to company directors and software providers. Desirable Criteria: Familiarity working with mobile field devices or PDA engineer-ticketing systems. A basic understanding of statutory compliance regulations relating to commercial plant and building engineering systems. What We Offer Competitive salary and performance reviews. Commitment to continuous personal learning and professional development. Collaborative, high-engagement team culture. If you are an experienced scheduler with Facilities Management & Maintrenance exerience apply online today or contact Astrid Camacho at Branta Recruitment for more information.
May 26, 2026
Full time
About the Role We are seeking a highly organized and proactive Helpdesk Technical Co-ordinator to join our growing Facilities Management (FM) team. The helpdesk acts as our central nerve center, handling end-to-end workflow processes for all estates, building maintenance, and asset management issues reported by our commercial clients. As the Technical Co-ordinator, you will be responsible for logging reactive service requests, assessing urgency, allocating tasks to the correct internal engineering teams or external contractor supply chains, and managing workloads through to completion within agreed Service Level Agreements (SLAs). Key Responsibilities Work Order Allocation: Assess incoming client requests, categorize the priority levels based on safety and business impact, and assign tasks to engineers with the correct mechanical, electrical, or structural skillsets. CAFM System Administration: Oversee and maintain the Computer-Aided Facilities Management (CAFM) system, including scheduling Planned Preventative Maintenance (PPM), updating asset registers, and modifying database records. Performance Reporting: Run daily and weekly service reports to monitor outstanding tasks, track engineer performance, and proactively chase activities to prevent SLA or KPI breaches. Contractor Management: Assist in coordinating external maintenance contracts, monitoring insurance renewals, and ensuring contractor compliance paperwork is updated in the company system. Stakeholder Communication: Act as the primary point of contact for engineers, clients, and subcontractors regarding scheduling updates, resource conflicts, or technical system queries. Person Specification Industry Experience: Proven experience working in an administration, coordination, or scheduling role within a Facilities Management (FM) or building services environment. Technical Awareness: A strong foundational knowledge of mechanical and electrical (M&E) building services to effectively understand and triage incoming maintenance faults. IT Literacy: Proficient in the Microsoft Office Suite (Word, Outlook, and especially advanced Excel for data analysis), alongside experience navigating CAFM, IWMS, or CRM data systems. Organization Skills: Exceptional time management and problem-solving abilities, with the confidence to work under pressure, juggle competing demands, and operate independently without constant oversight. Communication: Excellent written and verbal interpersonal skills, comfortable communicating with frontline trade operatives through to company directors and software providers. Desirable Criteria: Familiarity working with mobile field devices or PDA engineer-ticketing systems. A basic understanding of statutory compliance regulations relating to commercial plant and building engineering systems. What We Offer Competitive salary and performance reviews. Commitment to continuous personal learning and professional development. Collaborative, high-engagement team culture. If you are an experienced scheduler with Facilities Management & Maintrenance exerience apply online today or contact Astrid Camacho at Branta Recruitment for more information.
Repairs Coordinator Pay: 19- 22 per hour Contract: 6-month contract Location: Bristol About the Role We are recruiting an experienced Repairs Coordinator / Maintenance Scheduler to join a busy Responsive Repairs team in Bristol on a 6-month contract. This is an excellent opportunity for someone with experience in repairs scheduling, housing maintenance, facilities coordination, property services, or contractor management who thrives in a fast-paced, customer-focused environment. You will play a vital role in ensuring repair works are allocated efficiently, completed on time, and delivered to a high standard for tenants and stakeholders. Key Responsibilities As a Repairs Coordinator, your duties will include: Scheduling and allocating responsive repair jobs to operatives and contractors Raising and prioritising repair requests in line with service level agreements (SLAs) Monitoring job progress throughout the day to ensure works are completed on time Rescheduling appointments and proactively managing delays Liaising with operatives, surveyors, contractors, and customers Providing clear updates to tenants and stakeholders Ensuring repairs are completed "right first time" Updating internal systems accurately with real-time notes and status updates Supporting trade managers and supervisors with feedback on job completion and quality About You To be successful in this role, you should have: Previous experience in repairs coordination, maintenance scheduling, housing repairs, facilities management, or service delivery coordination Strong organisational and multitasking skills Excellent communication skills (phone and email) Experience working with scheduling or housing management systems Ability to manage workload under pressure and adapt to changing priorities A proactive and solution-focused approach Strong customer service skills Experience within a local authority, social housing provider, contractor environment, or property maintenance setting would be highly advantageous. Why Apply? Competitive hourly rate: 15- 21 per hour 6-month contract with potential for extension Opportunity to gain experience within a large public sector organisation Immediate start available Hybrid working may be available (subject to service needs) If you're interested, then please apply or reach out to Ben Dreher at Sellick Partnership, Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 26, 2026
Seasonal
Repairs Coordinator Pay: 19- 22 per hour Contract: 6-month contract Location: Bristol About the Role We are recruiting an experienced Repairs Coordinator / Maintenance Scheduler to join a busy Responsive Repairs team in Bristol on a 6-month contract. This is an excellent opportunity for someone with experience in repairs scheduling, housing maintenance, facilities coordination, property services, or contractor management who thrives in a fast-paced, customer-focused environment. You will play a vital role in ensuring repair works are allocated efficiently, completed on time, and delivered to a high standard for tenants and stakeholders. Key Responsibilities As a Repairs Coordinator, your duties will include: Scheduling and allocating responsive repair jobs to operatives and contractors Raising and prioritising repair requests in line with service level agreements (SLAs) Monitoring job progress throughout the day to ensure works are completed on time Rescheduling appointments and proactively managing delays Liaising with operatives, surveyors, contractors, and customers Providing clear updates to tenants and stakeholders Ensuring repairs are completed "right first time" Updating internal systems accurately with real-time notes and status updates Supporting trade managers and supervisors with feedback on job completion and quality About You To be successful in this role, you should have: Previous experience in repairs coordination, maintenance scheduling, housing repairs, facilities management, or service delivery coordination Strong organisational and multitasking skills Excellent communication skills (phone and email) Experience working with scheduling or housing management systems Ability to manage workload under pressure and adapt to changing priorities A proactive and solution-focused approach Strong customer service skills Experience within a local authority, social housing provider, contractor environment, or property maintenance setting would be highly advantageous. Why Apply? Competitive hourly rate: 15- 21 per hour 6-month contract with potential for extension Opportunity to gain experience within a large public sector organisation Immediate start available Hybrid working may be available (subject to service needs) If you're interested, then please apply or reach out to Ben Dreher at Sellick Partnership, Derby. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
May 26, 2026
Full time
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
May 26, 2026
Full time
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 25, 2026
Full time
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Helpdesk Operator Facilities Management Location: Bracknell Pay: £14.45 Full-time Temporary (3 months) We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services. The Role: As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service. Key Responsibilities: Handling incoming calls and emails from clients and site users Logging jobs accurately onto the CAFM system Coordinating with engineers and subcontractors Monitoring job progress and ensuring SLAs are met Providing regular updates to stakeholders General administrative duties to support the FM team What We re Looking For: Previous experience in a helpdesk, customer service, or FM environment (preferred) Strong communication and organisational skills Ability to work in a fast-paced environment Good IT skills, including experience with CAFM systems (desirable) A proactive and customer-focused approach What s On Offer: Competitive hourly rate of £14.45 Opportunity to work at a prestigious and well-known site Supportive team environment Potential for long-term opportunities If you re a motivated individual with a passion for delivering excellent service, we d love to hear from you. Apply now or get in touch for more information.
May 23, 2026
Seasonal
Helpdesk Operator Facilities Management Location: Bracknell Pay: £14.45 Full-time Temporary (3 months) We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services. The Role: As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service. Key Responsibilities: Handling incoming calls and emails from clients and site users Logging jobs accurately onto the CAFM system Coordinating with engineers and subcontractors Monitoring job progress and ensuring SLAs are met Providing regular updates to stakeholders General administrative duties to support the FM team What We re Looking For: Previous experience in a helpdesk, customer service, or FM environment (preferred) Strong communication and organisational skills Ability to work in a fast-paced environment Good IT skills, including experience with CAFM systems (desirable) A proactive and customer-focused approach What s On Offer: Competitive hourly rate of £14.45 Opportunity to work at a prestigious and well-known site Supportive team environment Potential for long-term opportunities If you re a motivated individual with a passion for delivering excellent service, we d love to hear from you. Apply now or get in touch for more information.
Role information: Production Planner Salary up to 35,000 DOE Merthyr Tydfil South Wales Onsite role Starting September 2026 Why join Marshall Land Systems in this role: The Production Planner is responsible for delivering effective capacity and material planning to support operational performance. Working as part of a small team, this role ensures ERP/MRP systems are optimised to enable efficient production flow, accurate data management, and successful project delivery. Your responsibilities in this role include: Develop and manage capacity planning activities in collaboration with the Production Scheduler, ensuring optimal utilisation of resources and alignment with maintenance cycles Plan and manage material demand and stock control through the ERP/MRP system in line with customer requirements Ensure capacity planning is fully integrated within ERP/MRP systems to optimise delivery performance, efficiency, and cost Manage and maintain data accuracy within the ERP system (IFS), including actioning MRP messages and resolving stock-related queries Load projects into the system following design release, including Master Part setup and validation of key data fields Release projects to planning, purchasing, and production in a timely manner Process amendments within the MRP system, ensuring parts are at the latest issue and correctly allocated to jobs Ensure all shop orders are correctly linked to parent orders to enable accurate cost tracking Monitor and manage deviations from plan, particularly where there is financial impact Support continuous improvement of planning systems, processes, and methodologies Contribute planning input into bids and future project forecasting Ensure timely project closure, including issuing all parts and enabling accurate cost roll-up for finance and project teams Deliver MRP/ERP training to stakeholders to ensure effective system usage Support operational activities such as stationery ordering where required Apply if you have most of the following: Experience within a production planning or manufacturing engineering environment Experience working in production, assembly, or vehicle build environments Proven experience using ERP/MRP systems in a planning capacity Technical skills/qualifications: Strong experience in production or factory planning roles Advanced knowledge of ERP/MRP systems and planning processes Strong IT skills, including Excel and ERP systems Understanding of capacity planning, inventory management, and production flow Good communication skills with the ability to engage a wide range of stakeholders Ability to work accurately under pressure and meet tight deadlines Strong organisational and analytical skills Experience with IFS ERP system (desirable) Understanding of project-based production systems (desirable) Knowledge of PLM systems (e.g. Windchill) (desirable) Experience in continuous improvement or process optimisation (desirable) The benefits of this role include: Opportunity to play a key role in end-to-end production planning and delivery Exposure to ERP/MRP systems within a production environment Involvement in continuous improvement and operational optimisation initiatives Development opportunities towards senior planning or operations roles Cross-functional exposure across production, engineering, supply chain, and finance Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 21, 2026
Full time
Role information: Production Planner Salary up to 35,000 DOE Merthyr Tydfil South Wales Onsite role Starting September 2026 Why join Marshall Land Systems in this role: The Production Planner is responsible for delivering effective capacity and material planning to support operational performance. Working as part of a small team, this role ensures ERP/MRP systems are optimised to enable efficient production flow, accurate data management, and successful project delivery. Your responsibilities in this role include: Develop and manage capacity planning activities in collaboration with the Production Scheduler, ensuring optimal utilisation of resources and alignment with maintenance cycles Plan and manage material demand and stock control through the ERP/MRP system in line with customer requirements Ensure capacity planning is fully integrated within ERP/MRP systems to optimise delivery performance, efficiency, and cost Manage and maintain data accuracy within the ERP system (IFS), including actioning MRP messages and resolving stock-related queries Load projects into the system following design release, including Master Part setup and validation of key data fields Release projects to planning, purchasing, and production in a timely manner Process amendments within the MRP system, ensuring parts are at the latest issue and correctly allocated to jobs Ensure all shop orders are correctly linked to parent orders to enable accurate cost tracking Monitor and manage deviations from plan, particularly where there is financial impact Support continuous improvement of planning systems, processes, and methodologies Contribute planning input into bids and future project forecasting Ensure timely project closure, including issuing all parts and enabling accurate cost roll-up for finance and project teams Deliver MRP/ERP training to stakeholders to ensure effective system usage Support operational activities such as stationery ordering where required Apply if you have most of the following: Experience within a production planning or manufacturing engineering environment Experience working in production, assembly, or vehicle build environments Proven experience using ERP/MRP systems in a planning capacity Technical skills/qualifications: Strong experience in production or factory planning roles Advanced knowledge of ERP/MRP systems and planning processes Strong IT skills, including Excel and ERP systems Understanding of capacity planning, inventory management, and production flow Good communication skills with the ability to engage a wide range of stakeholders Ability to work accurately under pressure and meet tight deadlines Strong organisational and analytical skills Experience with IFS ERP system (desirable) Understanding of project-based production systems (desirable) Knowledge of PLM systems (e.g. Windchill) (desirable) Experience in continuous improvement or process optimisation (desirable) The benefits of this role include: Opportunity to play a key role in end-to-end production planning and delivery Exposure to ERP/MRP systems within a production environment Involvement in continuous improvement and operational optimisation initiatives Development opportunities towards senior planning or operations roles Cross-functional exposure across production, engineering, supply chain, and finance Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator on a part time basis working Wednesday through to Friday at our office in Dartford, Kent. Who are Rydon Rydon is a successful construction and maintenance company creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. You will be working in our Maintenance division which provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 (£16,854 pro rata) per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy maybe one day a week working from home, most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent part time position and working hours are Wednesday, Thursday and Friday 8am to 5:00pm. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application.
Oct 08, 2025
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator on a part time basis working Wednesday through to Friday at our office in Dartford, Kent. Who are Rydon Rydon is a successful construction and maintenance company creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. You will be working in our Maintenance division which provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 (£16,854 pro rata) per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy maybe one day a week working from home, most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent part time position and working hours are Wednesday, Thursday and Friday 8am to 5:00pm. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application.
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
Sep 23, 2025
Full time
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
