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case manager domestic abuse
TLC: Talk, Listen, Change
Domestic Abuse Team Lead (DRIVE)
TLC: Talk, Listen, Change Chorley, Lancashire
The role Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. The Team Leader will manage a small team of Case Managers and a reduced caseload. You will assist the Service Manager in managing the Drive service to ensure high standards of practice in service delivery. You will provide leadership to the team and contribute to the development of the service. You will manage your own reduced caseload working one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, you will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions. Throughout all intervention the Drive Team Leader will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. About you You ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners. Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. You will have experience in working with clients on issues of domestic abuse, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. Flexible and able to travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. About us We want to make working at TLC an enjoyable and rewarding experience. It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support . We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. This post is subject to an enhanced DBS check and Police vetting. Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in. This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
May 14, 2026
Full time
The role Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. The Team Leader will manage a small team of Case Managers and a reduced caseload. You will assist the Service Manager in managing the Drive service to ensure high standards of practice in service delivery. You will provide leadership to the team and contribute to the development of the service. You will manage your own reduced caseload working one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, you will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions. Throughout all intervention the Drive Team Leader will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. About you You ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners. Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. You will have experience in working with clients on issues of domestic abuse, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. Flexible and able to travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. About us We want to make working at TLC an enjoyable and rewarding experience. It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support . We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. This post is subject to an enhanced DBS check and Police vetting. Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in. This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
Survivors In Transition
Deputy Service Manager
Survivors In Transition Ipswich, Suffolk
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
May 14, 2026
Full time
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
AWD online
Volunteer Coordinator (Community & Programme Support)
AWD online Woking, Surrey
Volunteer Coordinator (Community & Programme Support) Join a rewarding opportunity supporting volunteer management, training delivery and community engagement within a multi-agency, safeguarding-focused environment, contributing to meaningful social impact. If you've also worked in the following roles, we'd also like to hear from you: Volunteer Manager, Domestic Abuse Support Worker, Community Engagement Officer, Programme Coordinator, Support Services Coordinator, Volunteer Lead SALARY: £24,970 pro rata (Actual Salary for 18.5 Hours per Week, £12,485 per annum) LOCATION: Woking, Surrey at least 1 day per week and visiting other locations in Surrey JOB TYPE: Part-Time, Fixed Term 12 Month Contract (starting 1st June 2026) WORKING HOURS: 18.5 Hours per Week (There is some flexibility around days / hours / working patterns. But this will need to include Thursday and Friday each week - some occasional evening work will be required) JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Coordinator (Community & Programme Support) to support the delivery and development of a volunteer programme within a specialist intervention service addressing domestic abuse. As a Volunteer Coordinator (Community & Programme Support) you will coordinate volunteers supporting participants through structured case management, helping individuals set goals, manage risk and build stability. The role involves training delivery, stakeholder engagement and safeguarding-focused support. Working closely with internal teams and external partners, the Volunteer Coordinator (Community & Programme Support) will contribute to programme development, volunteer supervision and community outreach. This is a varied role requiring strong organisation skills, communication and the ability to manage complex information. This is an excellent opportunity for a Volunteer Coordinator (Community & Programme Support) with experience in volunteering, safeguarding, or multi-agency environments who is passionate about supporting positive behavioural change and community safety. APPLY TODAY Ready to make your next career move? Apply Now with your CV along with a Short Covering Letter detailing your reasons for applying and why you feel you are suitable for this role. DUTIES Your duties as the Volunteer Coordinator (Community & Programme Support) include: Volunteer Coordination and Support: Oversee the day-to-day engagement, supervision and development of volunteers Training Delivery: Facilitate inductions and ongoing training to ensure volunteers meet required standards Stakeholder Engagement: Attend partnership meetings and represent the service across multi-agency settings Risk Management: Support volunteers in understanding and managing risks when working with complex cases Programme Promotion: Champion the initiative and support awareness across partner organisations Event Coordination: Organise and participate in community outreach events and stakeholder sessions Volunteer Recruitment: Assist with interviewing, onboarding and supporting individuals with lived experience Data and Documentation: Maintain accurate records, case tracking and ensure compliance with data protection Feedback and Evaluation: Gather feedback from volunteers and participants to support continuous improvement Relationship Building: Develop effective working relationships with internal teams and external stakeholders CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in volunteer coordination, community engagement or support services Proven experience of working within safeguarding frameworks and risk management environments Strong communication skills with the ability to engage and influence stakeholders Experience with training delivery, mentoring or supporting individuals Ability to organise and manage a varied workload with competing priorities Good IT skills including Microsoft Office, databases and case management systems Ability to analyse information and contribute to informed decision-making A team-focused approach with strong interpersonal and relationship-building skills Willingness to travel for meetings and events DESIRABLE: Understanding of the voluntary sector and volunteer management frameworks Experience within a multi-agency or partnership environment Knowledge of domestic abuse or criminal justice systems Experience delivering structured training or inductions Relevant qualification such as Level 3 in Volunteer Management This role is subject to an Enhanced Adult & Child Disclosure and Barring Service (DBS) check CLOSING DATE: 1st May 2026 HOW TO APPLY To be considered for this job vacancy, please submit your CV along with a short covering letter detailing your reasons for applying and why you feel you are suitable. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14618 Part-Time, Fixed Term Contract Social Care Jobs, Careers and Vacancies. Find a new job and work in Woking, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 14, 2026
Contractor
Volunteer Coordinator (Community & Programme Support) Join a rewarding opportunity supporting volunteer management, training delivery and community engagement within a multi-agency, safeguarding-focused environment, contributing to meaningful social impact. If you've also worked in the following roles, we'd also like to hear from you: Volunteer Manager, Domestic Abuse Support Worker, Community Engagement Officer, Programme Coordinator, Support Services Coordinator, Volunteer Lead SALARY: £24,970 pro rata (Actual Salary for 18.5 Hours per Week, £12,485 per annum) LOCATION: Woking, Surrey at least 1 day per week and visiting other locations in Surrey JOB TYPE: Part-Time, Fixed Term 12 Month Contract (starting 1st June 2026) WORKING HOURS: 18.5 Hours per Week (There is some flexibility around days / hours / working patterns. But this will need to include Thursday and Friday each week - some occasional evening work will be required) JOB OVERVIEW We have a fantastic new job opportunity for a Volunteer Coordinator (Community & Programme Support) to support the delivery and development of a volunteer programme within a specialist intervention service addressing domestic abuse. As a Volunteer Coordinator (Community & Programme Support) you will coordinate volunteers supporting participants through structured case management, helping individuals set goals, manage risk and build stability. The role involves training delivery, stakeholder engagement and safeguarding-focused support. Working closely with internal teams and external partners, the Volunteer Coordinator (Community & Programme Support) will contribute to programme development, volunteer supervision and community outreach. This is a varied role requiring strong organisation skills, communication and the ability to manage complex information. This is an excellent opportunity for a Volunteer Coordinator (Community & Programme Support) with experience in volunteering, safeguarding, or multi-agency environments who is passionate about supporting positive behavioural change and community safety. APPLY TODAY Ready to make your next career move? Apply Now with your CV along with a Short Covering Letter detailing your reasons for applying and why you feel you are suitable for this role. DUTIES Your duties as the Volunteer Coordinator (Community & Programme Support) include: Volunteer Coordination and Support: Oversee the day-to-day engagement, supervision and development of volunteers Training Delivery: Facilitate inductions and ongoing training to ensure volunteers meet required standards Stakeholder Engagement: Attend partnership meetings and represent the service across multi-agency settings Risk Management: Support volunteers in understanding and managing risks when working with complex cases Programme Promotion: Champion the initiative and support awareness across partner organisations Event Coordination: Organise and participate in community outreach events and stakeholder sessions Volunteer Recruitment: Assist with interviewing, onboarding and supporting individuals with lived experience Data and Documentation: Maintain accurate records, case tracking and ensure compliance with data protection Feedback and Evaluation: Gather feedback from volunteers and participants to support continuous improvement Relationship Building: Develop effective working relationships with internal teams and external stakeholders CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in volunteer coordination, community engagement or support services Proven experience of working within safeguarding frameworks and risk management environments Strong communication skills with the ability to engage and influence stakeholders Experience with training delivery, mentoring or supporting individuals Ability to organise and manage a varied workload with competing priorities Good IT skills including Microsoft Office, databases and case management systems Ability to analyse information and contribute to informed decision-making A team-focused approach with strong interpersonal and relationship-building skills Willingness to travel for meetings and events DESIRABLE: Understanding of the voluntary sector and volunteer management frameworks Experience within a multi-agency or partnership environment Knowledge of domestic abuse or criminal justice systems Experience delivering structured training or inductions Relevant qualification such as Level 3 in Volunteer Management This role is subject to an Enhanced Adult & Child Disclosure and Barring Service (DBS) check CLOSING DATE: 1st May 2026 HOW TO APPLY To be considered for this job vacancy, please submit your CV along with a short covering letter detailing your reasons for applying and why you feel you are suitable. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14618 Part-Time, Fixed Term Contract Social Care Jobs, Careers and Vacancies. Find a new job and work in Woking, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Red Snapper Recruitment Limited
Team Manager - Safer Accomodation
Red Snapper Recruitment Limited Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 14, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Royal British Legion
Advocacy and Complex Needs Advisor
Royal British Legion
Are you passionate about making a real difference in people's lives? We have an opportunity to join RBL as an Advocacy and Complex Needs Advisor for our North Yorkshire region. Advisors support beneficiaries facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. While the role is home based for administrative work, Advisors are expected to travel regularly across the region to complete face to face visits with beneficiaries in their homes or other appropriate community settings, in line with RBL visit policy and beneficiary need. Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include: - Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up to date records. - Complete regular face to face visits with beneficiaries in their homes or other appropriate community settings, in line with RBL visit policy, to build engagement, assess need, review progress, and provide person centred support. - Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively. - Help beneficiaries stay connected and maintain engagement with services that provide professional interventions. - Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children. - Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards. The Royal British Legion's Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. If you're ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy and Complex Needs Advisor. Together, we can support veterans and their families in leading more empowered and fulfilling lives. This role is home based, with regular travel across North Yorkshire and surrounding areas where required. Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations, in line with organisational working practices. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: w/c 8th June 20026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
May 13, 2026
Full time
Are you passionate about making a real difference in people's lives? We have an opportunity to join RBL as an Advocacy and Complex Needs Advisor for our North Yorkshire region. Advisors support beneficiaries facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. While the role is home based for administrative work, Advisors are expected to travel regularly across the region to complete face to face visits with beneficiaries in their homes or other appropriate community settings, in line with RBL visit policy and beneficiary need. Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include: - Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up to date records. - Complete regular face to face visits with beneficiaries in their homes or other appropriate community settings, in line with RBL visit policy, to build engagement, assess need, review progress, and provide person centred support. - Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively. - Help beneficiaries stay connected and maintain engagement with services that provide professional interventions. - Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children. - Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards. The Royal British Legion's Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. If you're ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy and Complex Needs Advisor. Together, we can support veterans and their families in leading more empowered and fulfilling lives. This role is home based, with regular travel across North Yorkshire and surrounding areas where required. Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations, in line with organisational working practices. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: w/c 8th June 20026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Children's Social Worker - Family Help Service
LB RICHMOND UPON THAMES AND LB WANDSWORTH Wandsworth, London
Children's Social Worker - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Fixed Term (12 months) Full Time (36 Hours) Roehampton, London Ofsted Rating: 'Good' View our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out for support and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible. This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership. You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring you feel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built on trust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams. Together, we create a wraparound network of support that helps families stay together safely. Essential Qualifications, Skills and Experience A qualified Social Worker registered with Social Work England, with successful completion of the ASYE. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. A champion for children and families, with a belief in their potential and a commitment to their rights. How We Support You You will be part of a small team of five Social Workers with manageable caseloads. Dedicated business support staff work alongside you to reduce admin and free up your time. You will have opportunities to lead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant, supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Contact Details For an informal discussion about the role, please contact: Veronica Leigh, Service Manager - Closing Date: 31 May 2026 Shortlisting Date: w/c 1 June 2026 Interview Date: w/c 1 June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 13, 2026
Full time
Children's Social Worker - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Fixed Term (12 months) Full Time (36 Hours) Roehampton, London Ofsted Rating: 'Good' View our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out for support and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible. This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership. You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring you feel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built on trust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams. Together, we create a wraparound network of support that helps families stay together safely. Essential Qualifications, Skills and Experience A qualified Social Worker registered with Social Work England, with successful completion of the ASYE. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. A champion for children and families, with a belief in their potential and a commitment to their rights. How We Support You You will be part of a small team of five Social Workers with manageable caseloads. Dedicated business support staff work alongside you to reduce admin and free up your time. You will have opportunities to lead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant, supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Contact Details For an informal discussion about the role, please contact: Veronica Leigh, Service Manager - Closing Date: 31 May 2026 Shortlisting Date: w/c 1 June 2026 Interview Date: w/c 1 June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Team Manager - Family Help
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Team Manager - Family Help Service Up to £62,451 per annum Permanent Full Time (36 Hours) Tooting, London Ofsted Rating: 'Good' Are you a passionate and driven Social Work Team Manager eager to expand your expertise in outstanding, relationship-based social work practice supporting children and families while making a lasting impact? Our values inspire our Outstanding Practice Framework , which creates the context to build relationships with families that bring about change to support children to live at home wherever possible. Following our implementation of Family Safeguarding model, you will join multi-agency teams offering the best practice conditions we've ever had to achieve the most positive outcomes for children and families. Can you provide creative leadership and management to Social Workers in your team to support children and their families by delivering evidence-based interventions that respect and promote their rights? About the Role Our Family Help Service has a stable, knowledgeable and creative team. Social workers benefit from small teams, regular supervision and a caseload that allows them to spend time with children and young people building relationships and building on their strengths and those of their wider family network. You will be a valued member of our team and encouraged to be a leader and champion of exemplary practice. Our Family Help model aims to support children and their families through consistent relationships and skilled interventions, rooted in systemic practice. You will lead a team of Social Workers who work with families to co-produce child and family assessments, and build family led plans under Child in Need and Child Protection frameworks, as well as in care proceedings. You will work alongside co-located Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Practitioners. We have in-house family therapy and Social Care CAMHS teams, as well as a range of opportunities for progression. Essential Qualifications, Skills and Experience: You will hold social work qualification with Social Work England membership and have successfully completed your ASYE. Proven leadership and management experience in a similar role. Experience of working across voluntary and statutory agencies with applied knowledge of relevant legislation and guidance. An excellent communicator and collaborator who is compassionate and understands the needs of children and young people. A 'can do' attitude coupled with creativity, you will be a champion for children and families and support them with hope, self-esteem and potential. If you meet the above criteria and can inspire, encourage and lead excellent social work practice to make a real difference in the lives of children and young people - we encourage you to apply for this opportunity. For an informal conversation about the role, please contact: Veronica Leigh, Service Manager - Closing date : 31 May 2026 Shortlisting date : w/c 1st June 2026 Closing date : w/c 1st June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 13, 2026
Full time
Team Manager - Family Help Service Up to £62,451 per annum Permanent Full Time (36 Hours) Tooting, London Ofsted Rating: 'Good' Are you a passionate and driven Social Work Team Manager eager to expand your expertise in outstanding, relationship-based social work practice supporting children and families while making a lasting impact? Our values inspire our Outstanding Practice Framework , which creates the context to build relationships with families that bring about change to support children to live at home wherever possible. Following our implementation of Family Safeguarding model, you will join multi-agency teams offering the best practice conditions we've ever had to achieve the most positive outcomes for children and families. Can you provide creative leadership and management to Social Workers in your team to support children and their families by delivering evidence-based interventions that respect and promote their rights? About the Role Our Family Help Service has a stable, knowledgeable and creative team. Social workers benefit from small teams, regular supervision and a caseload that allows them to spend time with children and young people building relationships and building on their strengths and those of their wider family network. You will be a valued member of our team and encouraged to be a leader and champion of exemplary practice. Our Family Help model aims to support children and their families through consistent relationships and skilled interventions, rooted in systemic practice. You will lead a team of Social Workers who work with families to co-produce child and family assessments, and build family led plans under Child in Need and Child Protection frameworks, as well as in care proceedings. You will work alongside co-located Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Practitioners. We have in-house family therapy and Social Care CAMHS teams, as well as a range of opportunities for progression. Essential Qualifications, Skills and Experience: You will hold social work qualification with Social Work England membership and have successfully completed your ASYE. Proven leadership and management experience in a similar role. Experience of working across voluntary and statutory agencies with applied knowledge of relevant legislation and guidance. An excellent communicator and collaborator who is compassionate and understands the needs of children and young people. A 'can do' attitude coupled with creativity, you will be a champion for children and families and support them with hope, self-esteem and potential. If you meet the above criteria and can inspire, encourage and lead excellent social work practice to make a real difference in the lives of children and young people - we encourage you to apply for this opportunity. For an informal conversation about the role, please contact: Veronica Leigh, Service Manager - Closing date : 31 May 2026 Shortlisting date : w/c 1st June 2026 Closing date : w/c 1st June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Supporting Futures Consulting Ltd
Domestic Abuse Helpline Advisor
Supporting Futures Consulting Ltd
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
May 13, 2026
Seasonal
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Not For Profit People
Accommodation-Based Services Manager
Not For Profit People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 13, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Womens Aid
Senior Partnerships Officer
Womens Aid
Senior Partnerships Officer Location: Remote (UK based) Bristol / London office attendance 1 day a week. Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Partnerships Officer role: As Senior Partnerships Officer, the successful candidate will play an integral role in delivering against strategy to secure vital income from current and future partners including earned and fundraised income. The role will be responsible for building and maintaining a dynamic pipeline of prospects through research, relationship development and stewardship, with corporate supporters. There may also be some involvement Major/mid-level Donors on some level. The post holder will lead on maximising support through a variety of corporate fundraising streams from drafting compelling applications and tailored approaches, to developing persuasive cases for support that align with Women s Aids strategic priorities and increase organisational income. The post holder will ensure that funded activities are impactful, measurable and clearly communicated, providing meaningful reporting to both internal stakeholders and external partners. The post holder will build and maintain strong internal and external relationships, developing a thorough understanding of Women s Aid s work, business plans and strategic priorities, and effectively articulating its values, mission and purpose to a wide range of audiences. About the Partnerships Team Women s Aids Partnerships Team is currently in an exciting period of growth and development, with of focus on strengthening and diversifying income streams. While a number of valued and established partnerships are in place, there is a strong emphasis on new business development and expanding the pipeline of corporate partnerships. The team works collaboratively to deliver a shared income target and is focused on building long-term, high-value relationships that align with Women s Aids strategic priorities. Key duties and responsibilities of the Senior Partnerships Officer : Work closely with the Partnership & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. Line manage two partnerships officers, including setting objectives, conducting regular one-to-ones and appraisals, and supporting their ongoing development to maximise team performance and income generation. Support the Partnerships and Development Manager in monitoring performance, producing income forecasts, and reporting on progress to senior leadership. Identify, research and cultivate new corporate prospects and new funding opportunities, using our database and extended networks (via Trustees, existing supporters, advisory groups, operational contracts etc.) to build a strong pipeline of opportunity. Seek new innovative ways to maximise income generation opportunities via earned income through the sale of Women s Aid training packages and products/services. Act creatively and innovatively to not miss out on opportunities in a fast-paced funding environment. Lead on compelling proposals, pitches and cases for support to secure high-value partnerships (including sponsorships and charity of the year opportunities). Ensure all partnerships align with brand, ethical, and compliance standards. What we are looking for in our Senior Partnerships Officer : Proven experience of creating meaningful multi-year partnerships, securing sizeable donations Experience of acquiring and managing corporate Charity of the Year partnerships Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (trusts and foundations, corporate and major donor). Benefits of joining us as our Senior Partnerships Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
May 13, 2026
Full time
Senior Partnerships Officer Location: Remote (UK based) Bristol / London office attendance 1 day a week. Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Partnerships Officer role: As Senior Partnerships Officer, the successful candidate will play an integral role in delivering against strategy to secure vital income from current and future partners including earned and fundraised income. The role will be responsible for building and maintaining a dynamic pipeline of prospects through research, relationship development and stewardship, with corporate supporters. There may also be some involvement Major/mid-level Donors on some level. The post holder will lead on maximising support through a variety of corporate fundraising streams from drafting compelling applications and tailored approaches, to developing persuasive cases for support that align with Women s Aids strategic priorities and increase organisational income. The post holder will ensure that funded activities are impactful, measurable and clearly communicated, providing meaningful reporting to both internal stakeholders and external partners. The post holder will build and maintain strong internal and external relationships, developing a thorough understanding of Women s Aid s work, business plans and strategic priorities, and effectively articulating its values, mission and purpose to a wide range of audiences. About the Partnerships Team Women s Aids Partnerships Team is currently in an exciting period of growth and development, with of focus on strengthening and diversifying income streams. While a number of valued and established partnerships are in place, there is a strong emphasis on new business development and expanding the pipeline of corporate partnerships. The team works collaboratively to deliver a shared income target and is focused on building long-term, high-value relationships that align with Women s Aids strategic priorities. Key duties and responsibilities of the Senior Partnerships Officer : Work closely with the Partnership & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. Line manage two partnerships officers, including setting objectives, conducting regular one-to-ones and appraisals, and supporting their ongoing development to maximise team performance and income generation. Support the Partnerships and Development Manager in monitoring performance, producing income forecasts, and reporting on progress to senior leadership. Identify, research and cultivate new corporate prospects and new funding opportunities, using our database and extended networks (via Trustees, existing supporters, advisory groups, operational contracts etc.) to build a strong pipeline of opportunity. Seek new innovative ways to maximise income generation opportunities via earned income through the sale of Women s Aid training packages and products/services. Act creatively and innovatively to not miss out on opportunities in a fast-paced funding environment. Lead on compelling proposals, pitches and cases for support to secure high-value partnerships (including sponsorships and charity of the year opportunities). Ensure all partnerships align with brand, ethical, and compliance standards. What we are looking for in our Senior Partnerships Officer : Proven experience of creating meaningful multi-year partnerships, securing sizeable donations Experience of acquiring and managing corporate Charity of the Year partnerships Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (trusts and foundations, corporate and major donor). Benefits of joining us as our Senior Partnerships Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Roshni
Accommodation-Based Services Manager
Roshni City, Birmingham
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 12, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Cats Protection
Lifeline Caseworker
Cats Protection
Team: Lifeline Location : Hybrid with frequent travel in the Scotland region. Bases are Glasgow Cat Centre, Scotland Cat Centre, and Forth Valley Cat Centre Work pattern : 35 hours per week, Monday to Friday Salary: Up to £28,454.94 per year Contract: Permanent Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010. This role requires a dislosure Scotland level 1 check We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Lifeline Caseworker: assessing referrals and admitting cats onto the service providing pet advice and support to our volunteer foster carers working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies extensive communication via phone, email and in person, as well as daily admin and extensive driving About the Lifeline team: Lifeline is a pet fostering service for anyone fleeing domestic abuse the majority of our referrals come from women fleeing domestic abuse via women-only services. the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them. our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers What we re looking for in our Lifeline Caseworker: good all-round experience of performing administrative duties in a busy service previous professional experience giving pet care advice previous experience in a public facing role an understanding of the problems experienced by families fleeing domestic abuse with pets a confident self-starter who has had experience of working with volunteers and home visiting a full, manual UK driving license and comfortable driving a van good working knowledge of Microsoft Office experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 25 May 2026 Virtual interview date: TBC Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If successful, your recruitment journey will include: 1. anonymised application form 2. virtual interview with roleplay exercise on Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
May 12, 2026
Full time
Team: Lifeline Location : Hybrid with frequent travel in the Scotland region. Bases are Glasgow Cat Centre, Scotland Cat Centre, and Forth Valley Cat Centre Work pattern : 35 hours per week, Monday to Friday Salary: Up to £28,454.94 per year Contract: Permanent Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010. This role requires a dislosure Scotland level 1 check We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Lifeline Caseworker: assessing referrals and admitting cats onto the service providing pet advice and support to our volunteer foster carers working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies extensive communication via phone, email and in person, as well as daily admin and extensive driving About the Lifeline team: Lifeline is a pet fostering service for anyone fleeing domestic abuse the majority of our referrals come from women fleeing domestic abuse via women-only services. the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them. our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers What we re looking for in our Lifeline Caseworker: good all-round experience of performing administrative duties in a busy service previous professional experience giving pet care advice previous experience in a public facing role an understanding of the problems experienced by families fleeing domestic abuse with pets a confident self-starter who has had experience of working with volunteers and home visiting a full, manual UK driving license and comfortable driving a van good working knowledge of Microsoft Office experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 25 May 2026 Virtual interview date: TBC Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If successful, your recruitment journey will include: 1. anonymised application form 2. virtual interview with roleplay exercise on Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Red Snapper Recruitment Limited
IDVA
Red Snapper Recruitment Limited
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 11, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Modern Slavery Safehouse Advocate
Red Snapper Recruitment Limited
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 11, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
MAYORS OFFICE FOR POLICING AND CRIME
Senior Policy and Commissioning Manager
MAYORS OFFICE FOR POLICING AND CRIME Southwark, London
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
May 08, 2026
Full time
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
NFP People
Accommodation-Based Services Manager
NFP People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 07, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
carrington west
Area Housing Manager
carrington west
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
FearFree
Children Therapeutic Practitioner (Devon)
FearFree
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Oct 06, 2025
Full time
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Look Ahead Care Support and Housing
Employee Relations Specialist
Look Ahead Care Support and Housing Islington, London
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington. £50,000.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible Addressing employee raised issues/concerns Coaching and advising managers on policies/procedures, best practice and identifying risks/costs Ensuring compliance with employment law and policy and processes Ensuring all casework is dealt with in a timely and pragmatic way Facililate change - supporting and advising on restructures, TUPE etc Being a 'trusted advisor' to the business on all aspects of employee relations Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps. Support on HR induction and other HR related training Building a good working relationship with the wider People team to ensure the effective working of the whole team Ensure people management practices reflect employee brand, values and expected behaviours Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health. Essential: Excellent HR experience with a strong emphasis on Employee Relations Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact Ability to give sound HR advice to managers on all aspects of HR issues Excellent understanding of employment law, regulations and good practice Ability to think outside of process where necessary and take full accountability Excellent stakeholder engagement and customer service with all managers and staff across the Organisation Desirable: Social Care sector Ideally have operated in a multi-site and unionised HR role TUPE experience For our full job description please visit our website About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 03, 2025
Full time
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington. £50,000.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible Addressing employee raised issues/concerns Coaching and advising managers on policies/procedures, best practice and identifying risks/costs Ensuring compliance with employment law and policy and processes Ensuring all casework is dealt with in a timely and pragmatic way Facililate change - supporting and advising on restructures, TUPE etc Being a 'trusted advisor' to the business on all aspects of employee relations Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps. Support on HR induction and other HR related training Building a good working relationship with the wider People team to ensure the effective working of the whole team Ensure people management practices reflect employee brand, values and expected behaviours Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health. Essential: Excellent HR experience with a strong emphasis on Employee Relations Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact Ability to give sound HR advice to managers on all aspects of HR issues Excellent understanding of employment law, regulations and good practice Ability to think outside of process where necessary and take full accountability Excellent stakeholder engagement and customer service with all managers and staff across the Organisation Desirable: Social Care sector Ideally have operated in a multi-site and unionised HR role TUPE experience For our full job description please visit our website About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Southdown Housing Association
Housing Support Specialist Outreach and Move On Worker
Southdown Housing Association Hailsham, Sussex
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Oct 03, 2025
Full time
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

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