We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
May 22, 2026
Contractor
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
Red Snapper Recruitment Limited
Stanwell, Middlesex
Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield. This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support. Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey. This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension. Job Summary Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ Contract Type: Temporary, 13 weeks (with possibility of extension) Hours: Full-time, 37 hours per week (flexibility required) Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella Working Pattern: On-site Key Responsibilities Provide pre-release and resettlement support to approximately 30-40 offenders per month. Conduct assessments to identify needs, risks, and appropriate interventions. Coordinate referrals to housing providers and partner agencies to support resettlement. Manage a caseload of low to medium risk offenders approaching release. Support offender management processes and contribute to sentence planning. Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums. Maintain accurate and timely case records in line with policy and procedural requirements. Build strong working relationships with residents, prison staff, and external stakeholders. Support individuals at the point of release to ensure continuity of care and engagement with services. Duties and Responsibilities Conduct interviews and assessments to identify support needs. Complete referrals and liaise with external agencies to achieve positive outcomes. Work closely with housing providers and rehabilitative services. Maintain up-to-date case records using relevant case management systems. Contribute to safeguarding, risk management, and public protection processes. Attend internal and external meetings as required. Support individuals with complex needs, including those at risk of reoffending. Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans. Essential Requirements NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths). Recent experience (within the last 5 years) working for a recognised provider of probation services. At least 12 months' experience working with individuals on probation with complex social and personal needs. Experience motivating individuals and supporting behaviour change in both one-to-one and group settings. Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA. Strong report-writing skills, with the ability to meet strict deadlines and quality standards. Understanding of and commitment to equality, diversity, and inclusion. Ability to handle sensitive and confidential information with professionalism and discretion. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
May 19, 2026
Seasonal
Red Snapper Recruitment is currently seeking a Probation Service Officer to join the Pre-Release Team at HMP Bronzefield. This is an exciting opportunity to support women approaching release from custody, playing a vital role in coordinating resettlement planning and ensuring a smooth transition back into the community. You will work closely with internal prison teams and external agencies to address key resettlement needs such as housing, supervision, and rehabilitative support. Unlike some community-based roles, this position is custody-based and focuses on pre-release preparation, offering the chance to make a tangible impact at a critical stage in an individual's rehabilitation journey. This is a full-time, on-site temporary contract for 13 weeks, with the possibility of extension. Job Summary Location: HMP Bronzefield, Woodthorpe Road, Ashford TW15 3JZ Contract Type: Temporary, 13 weeks (with possibility of extension) Hours: Full-time, 37 hours per week (flexibility required) Rate: 16.39 p/h PAYE or 21.59 p/h Umbrella Working Pattern: On-site Key Responsibilities Provide pre-release and resettlement support to approximately 30-40 offenders per month. Conduct assessments to identify needs, risks, and appropriate interventions. Coordinate referrals to housing providers and partner agencies to support resettlement. Manage a caseload of low to medium risk offenders approaching release. Support offender management processes and contribute to sentence planning. Attend and contribute to multi-agency meetings, including pre-release planning and public protection forums. Maintain accurate and timely case records in line with policy and procedural requirements. Build strong working relationships with residents, prison staff, and external stakeholders. Support individuals at the point of release to ensure continuity of care and engagement with services. Duties and Responsibilities Conduct interviews and assessments to identify support needs. Complete referrals and liaise with external agencies to achieve positive outcomes. Work closely with housing providers and rehabilitative services. Maintain up-to-date case records using relevant case management systems. Contribute to safeguarding, risk management, and public protection processes. Attend internal and external meetings as required. Support individuals with complex needs, including those at risk of reoffending. Work collaboratively with colleagues and partner organisations to deliver effective resettlement plans. Essential Requirements NVQ Level 3 in Criminal Justice (or equivalent), or a minimum of 5 GCSEs at Grade C/4 and above (including English and Maths). Recent experience (within the last 5 years) working for a recognised provider of probation services. At least 12 months' experience working with individuals on probation with complex social and personal needs. Experience motivating individuals and supporting behaviour change in both one-to-one and group settings. Experience of risk assessment and management, including familiarity with (or ability to quickly learn) tools such as OASys, RSR, and SARA. Strong report-writing skills, with the ability to meet strict deadlines and quality standards. Understanding of and commitment to equality, diversity, and inclusion. Ability to handle sensitive and confidential information with professionalism and discretion. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
May 18, 2026
Contractor
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
About the Role One of my local government clients is seeking a committed and experienced ASB Officer to join our Integrated Enforcement Service within the Communities Directorate . You will lead on the investigation and resolution of complex anti-social behaviour (ASB) cases across the borough, contributing to safer communities through proactive enforcement, support, and collaborative problem-solving. This is a key frontline role with a focus on high-quality casework, legal enforcement, and multi-agency working to ensure effective interventions are in place to tackle persistent ASB issues. Key Responsibilities Investigate complex ASB complaints, gathering credible evidence and determining appropriate and proportionate actions. Utilise a range of tools and powers (including legal remedies) to address ASB and support victims. Prepare court bundles, witness statements, and affidavits to a high standard. Represent the Council in court where required. Carry out risk assessments and refer cases to appropriate support and safeguarding services. Work collaboratively with internal departments, residents, the Police, and other partner agencies to resolve ASB issues and promote community safety. Maintain up-to-date and accurate case records using case management systems. Support positive community initiatives to prevent ASB and enhance neighbourhood quality of life. Person Specification Essential Skills & Experience Proven experience managing serious and complex ASB cases, including legal preparation for injunctions and possessions. Background in social housing or community safety settings. Experience conducting interviews with victims and perpetrators. Knowledge of safeguarding legislation and the ability to engage with vulnerable individuals. Excellent written and verbal communication skills, particularly in drafting legal documentation. Strong IT skills (including Microsoft Office); experience using case management systems (e.g., Flare/APP) is desirable. Confident working collaboratively with external partners such as Police, mental health teams, and mediation services. Key Behaviours (aligned to TOWER Values) Collaborative and approachable, with strong relationship-building skills. Accountable and results-driven with a commitment to continuous improvement. Respectful, inclusive, and sensitive to the needs of diverse communities. Clear communicator who is open to feedback and innovation. Self-motivated and able to take initiative when tackling ASB challenges. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 09, 2025
Seasonal
About the Role One of my local government clients is seeking a committed and experienced ASB Officer to join our Integrated Enforcement Service within the Communities Directorate . You will lead on the investigation and resolution of complex anti-social behaviour (ASB) cases across the borough, contributing to safer communities through proactive enforcement, support, and collaborative problem-solving. This is a key frontline role with a focus on high-quality casework, legal enforcement, and multi-agency working to ensure effective interventions are in place to tackle persistent ASB issues. Key Responsibilities Investigate complex ASB complaints, gathering credible evidence and determining appropriate and proportionate actions. Utilise a range of tools and powers (including legal remedies) to address ASB and support victims. Prepare court bundles, witness statements, and affidavits to a high standard. Represent the Council in court where required. Carry out risk assessments and refer cases to appropriate support and safeguarding services. Work collaboratively with internal departments, residents, the Police, and other partner agencies to resolve ASB issues and promote community safety. Maintain up-to-date and accurate case records using case management systems. Support positive community initiatives to prevent ASB and enhance neighbourhood quality of life. Person Specification Essential Skills & Experience Proven experience managing serious and complex ASB cases, including legal preparation for injunctions and possessions. Background in social housing or community safety settings. Experience conducting interviews with victims and perpetrators. Knowledge of safeguarding legislation and the ability to engage with vulnerable individuals. Excellent written and verbal communication skills, particularly in drafting legal documentation. Strong IT skills (including Microsoft Office); experience using case management systems (e.g., Flare/APP) is desirable. Confident working collaboratively with external partners such as Police, mental health teams, and mediation services. Key Behaviours (aligned to TOWER Values) Collaborative and approachable, with strong relationship-building skills. Accountable and results-driven with a commitment to continuous improvement. Respectful, inclusive, and sensitive to the needs of diverse communities. Clear communicator who is open to feedback and innovation. Self-motivated and able to take initiative when tackling ASB challenges. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role
Oct 06, 2025
Full time
Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role